the marketer's dilemma in today's global digital era - liesl leary and henry barfoot-saunt...

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The Marketer’s Dilemma in Today’s Global Digital Era SDL Marketing Solutions Soheila Soheil, Huawei Liesl Leary & Henry Barfoot- Saunt, SDL

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Page 1: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

The Marketer’s Dilemma in Today’s Global Digital Era

SDL Marketing Solutions Soheila Soheil, HuaweiLiesl Leary & Henry Barfoot-Saunt, SDL

Page 2: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

• 随它吧 随它吧 回头已没有办法• Languages are beautiful• Demanding work

Running a Global Marketing Team

@lieslrama

Page 3: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

Soheila Soheil 苏海拉Huawei’s Enterprise Business Group

Huawei – Case study

@lieslrama

Page 4: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

4

SDL extends Huawei’s marketing teams in 14 countries

Page 5: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

5

The first year working together

Phase 1 – debugging

Phase 2 – updates & digital support

Strict execution standards proves good for business

Page 6: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

6

SDL on-site editor roles

Synchronize regional content with Global EN

Region content updates & optimization

Mini-sites & social media

Marketing activity support

Page 7: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

7

Results

Traffic & Conversion up 20% …in less than a year

Unified brand image

Improved global marketing efficiency

Page 8: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

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Win-Win

• Verified Supplier• Expanding

scope

• Use best SDL team resources

• Global execution

Page 9: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

Henry Barfoot-Saunt

Senior Vice PresidentSDL Marketing Solutions

SDL Marketing Solutions

Page 10: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

Canon – case study

SDL Content Production Services• 151m words• 1,800,000 pages copy

fitted• 73,920 minutes of audio,

or 821 feature films

• 37 videos, 27 languages• 500 target video outputs• 1 month• 2 day turnaround for

majority of videos• 50 content production staff• 33 SDL offices• Round the clock production

Page 11: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

11

In the age of Digital Transformation Customer Experience has become all about

Creating relevant and engaging customer CONTENT & consistent, cost-effective, and measurable ACTIVATION

Page 12: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

o Delivering a GLOBALLY CONSISTENT, but locally relevant (digital) brand across multiple connected channels is HIGHLY COMPLEX

o FRAGMENTATION of agencies, media, customer channels and markets mean that real-time tracking time to market, costs and optimising for agility is currently virtually impossible

o High – and often hidden – costs, and inefficiencies hamper your ability to execute marketing initiatives and always-on content, slowing the roll-out of global campaigns

The Challenge

Page 13: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

The

Vision

o DECOUPLE creative and strategic origination from execution

o INDUSTRIALIZE global adaptation & execution

o Provide HYPER-LOCAL insight, cultural adaptation & personalization

o TECHNOLOGY ENABLEDo Go GLOBAL & Be LOCAL

Page 14: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

SDL Marketing Solutions enables brands to adapt, implement and deliver connected global customer content

Transcreation Services

Content Production Services

Web Content Managed Services

The Proposition

Page 15: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

Enabling you to do more with your content

Be personal Navigate complexityGo global

@lieslrama

Page 16: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

ANSWERS&

QUESTIONS

@lieslrama

Page 17: The Marketer's Dilemma in Today's Global Digital Era - Liesl Leary and Henry Barfoot-Saunt at SDL Connect 16

Copyright © 2008-2017 SDL plc. All rights reserved. All company names, brand names, trademarks,

service marks, images and logos are the property of their respective owners.

This presentation and its content are SDL confidential unless otherwise specified, and may not be

copied, used or distributed except as authorised by SDL.

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