the marketer's dilemma in today's global digital era - liesl leary and henry barfoot-saunt...
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The Marketer’s Dilemma in Today’s Global Digital Era
SDL Marketing Solutions Soheila Soheil, HuaweiLiesl Leary & Henry Barfoot-Saunt, SDL
• 随它吧 随它吧 回头已没有办法• Languages are beautiful• Demanding work
Running a Global Marketing Team
@lieslrama
Soheila Soheil 苏海拉Huawei’s Enterprise Business Group
Huawei – Case study
@lieslrama
4
SDL extends Huawei’s marketing teams in 14 countries
5
The first year working together
Phase 1 – debugging
Phase 2 – updates & digital support
Strict execution standards proves good for business
6
SDL on-site editor roles
Synchronize regional content with Global EN
Region content updates & optimization
Mini-sites & social media
Marketing activity support
7
Results
Traffic & Conversion up 20% …in less than a year
Unified brand image
Improved global marketing efficiency
8
Win-Win
• Verified Supplier• Expanding
scope
• Use best SDL team resources
• Global execution
Henry Barfoot-Saunt
Senior Vice PresidentSDL Marketing Solutions
SDL Marketing Solutions
Canon – case study
SDL Content Production Services• 151m words• 1,800,000 pages copy
fitted• 73,920 minutes of audio,
or 821 feature films
• 37 videos, 27 languages• 500 target video outputs• 1 month• 2 day turnaround for
majority of videos• 50 content production staff• 33 SDL offices• Round the clock production
11
In the age of Digital Transformation Customer Experience has become all about
Creating relevant and engaging customer CONTENT & consistent, cost-effective, and measurable ACTIVATION
o Delivering a GLOBALLY CONSISTENT, but locally relevant (digital) brand across multiple connected channels is HIGHLY COMPLEX
o FRAGMENTATION of agencies, media, customer channels and markets mean that real-time tracking time to market, costs and optimising for agility is currently virtually impossible
o High – and often hidden – costs, and inefficiencies hamper your ability to execute marketing initiatives and always-on content, slowing the roll-out of global campaigns
The Challenge
The
Vision
o DECOUPLE creative and strategic origination from execution
o INDUSTRIALIZE global adaptation & execution
o Provide HYPER-LOCAL insight, cultural adaptation & personalization
o TECHNOLOGY ENABLEDo Go GLOBAL & Be LOCAL
SDL Marketing Solutions enables brands to adapt, implement and deliver connected global customer content
Transcreation Services
Content Production Services
Web Content Managed Services
The Proposition
Enabling you to do more with your content
Be personal Navigate complexityGo global
@lieslrama
ANSWERS&
QUESTIONS
@lieslrama
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