the lms delimma: self host or vendor host - kurt beer
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LMS Choices:To Self-Host or Vendor-
Host?
Kurt BeerSales Director – Northeast
Moodlerooms, Inc.
Keith LandaDirector of Instructional TechnologyPurchase College SUNY
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Agenda• The changing Learning Management System landscape• Motivators to Change LMSs• Why open source?• Variables when Deciding Self-Host vs. Vendor-Host• Decision to Self-Host (Purchase College example)• Decision to Vendor-Host• Questions and Answers
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What is Moodle?The world’s most widely used open source LMS
•49,000 Registered Moodle Sites•35,000,000 Registered Users
http://www.moodle.org/stats
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Motivators to Change LMSsWhat pain causes schools to consider LMS alternatives?
1. Innovation Lacking
2. Difficult / Expensive to Customize
3. Vendor Support Declining4. Increasing License Fees
5. Inflexible Vendors, Ts & Cs
6. Resource Limitations (budget & personnel)
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Motivators to Change LMSsWhat promise causes schools to consider LMS alternatives?
1. Personal Learning Environments (PLEs) – LMS no longer needed?2. LMS advantages: home base; institutional authentication and data;
FERPA3. LMS openness and integration with outside tools
LMS Web 2.0
?
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Motivators to Change LMSsWhat are the options?
Software type
Hostingoption
Proprietary software,Self-hosted
Open source software,Self-hosted
Home-built
Proprietary software,Vendor-hosted(SaaS models)
Open source software,Vendor-hosted(“Managed open source”)
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Why open source?
Focus on teaching & learning- Robust set of activities & resources- Clear development pathway- Expansion/customization, community
Costs- No licensing costs- Support costs- Total cost of ownership
Risk management- Risks of open source- Commercial products have different risks
Integration- Other systems- Web 2.0 world
Flexible open architecture
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Decision Variables: Self-Host vs. Vendor-Host
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Decision Variables: Self-Host vs. Vendor-Host
• Currently have an LMS?
– If yes, then do you host yourself?
• If yes, then do you host Moodle…
– If yes, then A) you’re well informed to decide.
– If no, then B) evaluate differences between Moodle, et al.
• If no, then C) much work must be done to evaluate alternatives.
– If no, then D) ???
Expertise.
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Decision Variables: Self-Host vs. Vendor-Host
• Training
• ERP/SIS Integration
• Technology Integrations
• Course Conversion
Change Management.
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Decision Variables: Self-Host vs. Vendor-Host
• Logistically• Types of questions• Quantity of questions• Timeliness of responses• Quality of responses
• Strategically• Tech Support as core competency• Need a throat to choke
Technical Support.
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Decision Variables: Self-Host vs. Vendor-Host
• Core Moodle
• Moodle.org Plug-ins
• Technology Partner Integrations• Synchronous tools, Anti-plagiarism, ePortfolios,
Respondus, Google Apps, Live@EDU, publisher content…
• Customizations• Themes, reports, mobile, etc.• Impact to support and upgrades
Functionality Enhancements.
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Decision Variables: Self-Host vs. Vendor-Host
• FERPA & Institutional Data Compliance• Who, What, How
• Technology Investment• Backup / DR Management• Proactive Antivirus Management• Data Network Design / Isolation• Reporting / Auditing / Monitoring
• Process for Responding to Breeches
Security / Data Privacy.
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Decision Variables: Self-Host vs. Vendor-HostCost.
• Hardware / Infrastructure• Servers (Web, Storage, Database)• Network (Switches, Routers, Load Balancers)
• Supporting Software• OS (Windows, Linux, Solaris or Virtual)• Database (MySQL, SQL Server, Oracle)• Backup / DR (Veritas, DoubleTake)• Antivirus / Security• Performance Monitoring
• Personnel
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Background – Purchase – 2008
ERes electronic reserves
Liberal Arts and Sciences plus Arts Conservatories
~4200 FTE
Web enhancement of F2F courses
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Change managementBuilding a case, implementing a new LMS
Fall 2008: faculty task force established; faculty survey; discussion of selection criteria (functionality, technical requirements, costs)
Spring 2009: Moodle production system established; pilot Moodle courses (~20); student survey (key driver); ongoing communication; development of general sense among faculty that ‘we’re going with Moodle’….
Context: faculty dissatisfaction with Blackboard; superficial use of LMS; escalating costs
Summer 2009: summer faculty workshop series (new); course conversion and course prep; consolidation of electronic reserves into Moodle courses
Fall 2009/Spring 2010: transition year; immediate termination of ERes; one more year of Blackboard; faculty assisted to move courses to Moodle; ongoing Moodle workshops; termination of Blackboard at end of year
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Implementation – course migration
• Blackboard - ~1000 courses; ERes – substantially more
• ERes – document download, upload to Moodle• Blackboard – Moodle can import Blackboard course
archives (zip files), but…. (problems with the Bb archives)
• Temp services staff - ~300 hours from May to Aug 2009, primarily ERes migration
• Bb course migration on request during 2009/2010 year
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Implementation – faculty development
• Spring 2009 workshops: hour long sessions, various topics; early adopters; 28 faculty
• 2009 Summer Faculty Workshop Series: new programming, not just Moodle; half- and full-day workshops; stipends; 36 faculty at Moodle sessions
• Fall 2009: Moodle Kickoff workshops; Getting Started, Gradebook, Learning Activity; 98 faculty
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Implementation – server config
• Virtual servers for production and for test/dev– More control over test environment
• Windows Server 2008 x64• 4 CPUs• 4 GB RAM• 30 GB C: drive; 100 GB E: drive• MS SQL and PHP
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Cost comparisons
Blackboard Moodle
Licensing $40K $0K
Server VM VM
Staff Fraction FTE server admin1 FTE instructional tech
Fraction FTE server admin1 FTE instructional tech0.5 FTE designer
Course migration NA $3K onetime (ERes)
Faculty development ?? $3.6K summer 2009
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Moodle development @ PurchaseCommunity add-ons
• Feedback, Questionnaire, Attendance, Book, Moodle-Google, Map, etc
• MLE – support for mobile Moodle
• Lightbox Gallery• SLOODLE
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Moodle development @ PurchaseIntegrations
• Mahara e-portfolio• Google Analytics• Classroom response system• Home-grown SIS• VoiceThread
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Moodle development @ PurchasePurchase projects
• Flash video• Library integrations
– Reserves requests, database searches, image archives, librarian roles
• Integrated Moodle help
Moodle as hub for a suite of integrated teaching/learning
applications
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Purchase College’s Decision to Self-Host Moodle
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Decision to Vendor-HostExpertise• It’s our business
Change Management• Training Offerings• Conduit SIS Integration• Partner Plug-in Program• Batch Course Converters
Technical Support• 24x7x365 for Sys Admins• 24x7x365 for End Users
Security / Data Privacy• Amenable to Data Security Policies• Proactive Monitoring• 99.99% SLA (w/ 99.997% Average Uptime)
Functionality Enhancements• Vendor Developments• Moodle Modules / Plug-ins• Technology Partner Integrations• Customizations• Client Contributor Model• Continuous Enhancements
Cost• Specialized Vendor Personnel• Reallocate your Resources• Annualized Operating Expense
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Decision to Vendor-Host
Go to http://sakaiproject.org/commercial-support to see the list of
Selecting a Sakai Vendor.
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Decision to Vendor-Host
Go to http://Moodle.com to see the full list of 54 global partners
Selecting a Moodle Vendor.
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Thank you!
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What is Moodle?
• Created by Martin Dougiamis• v1.0 Released in 2002 via GPL
• Open Source• Accessible (508 compliant)• Scalable• Standards Based• Feature Rich• Flexible
Standard Moodle Features
The world’s most widely used open source LMS
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What is Moodle?Notable Statistics
•49,000 Registered Moodle Sites•35,000,000 Registered Users
http://www.moodle.org/stats
•82 Languages Supported•Used in 213 Countries
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Conclusion
• Moodle is…
• Feature Rich
• Easy to Use
• Scalable
• Standards Based
• Accessible
• Sustainable
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SUNY Delhi – hosted Moodle
ANGEL local
ANGEL hosted
Bb local Bb hosted Moodle local
Moodle hosted
License + $37K $52K $102K $120K $0K $0K
Server + $19K $9K $10K $0K $11K $0K
Hosting + $0K $24K $0K $136K $0K $10K
Support staff
local $57K local local local local
Total $46K $142K $112K $256K $11K $10K
Analysis for 3 yearshttps://confluence.delhi.edu/display/CIS/LMS+Migration