the liberalization of ict and dispute resolution · committed to connecting the world the...

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Committed to Connecting the World The liberalization of ICT and dispute resolution Rory Macmillan Founding Partner, Macmillan Keck 10 th Global Symposium for Regulators “Enabling Tomorrow’s Digital World” “Enabling Tomorrow’s Digital World” Dakar, Senegal, 11 November 2010 The views expressed in this presentation are those of the author and do not necessarily reflect the opinions of the ITU or its Membership.

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Page 1: The liberalization of ICT and dispute resolution · Committed to Connecting the World The liberalization of ICT and dispute resolution Rory Macmillan Founding Partner, Macmillan Keck

Committed to Connecting the World

The liberalization of ICT

and dispute resolution

Rory MacmillanFounding Partner, Macmillan Keck

10th Global Symposium for Regulators“Enabling Tomorrow’s Digital World”“Enabling Tomorrow’s Digital World”Dakar, Senegal, 11 November 2010

The views expressed in this presentation are those of the author and do not necessarily reflect the opinions of the ITU or its Membership.

Page 2: The liberalization of ICT and dispute resolution · Committed to Connecting the World The liberalization of ICT and dispute resolution Rory Macmillan Founding Partner, Macmillan Keck

Liberalization and unbundling

ICT

Dispute resolution

Styles of official intervention

Regulatory process

Mediation

Regulatory adjudication, arbitration and special tribunals

Coping with fundamental change and complexity

Page 3: The liberalization of ICT and dispute resolution · Committed to Connecting the World The liberalization of ICT and dispute resolution Rory Macmillan Founding Partner, Macmillan Keck

BitstreamBitstream

Policy making

Regulating

Service provision

Network operation

Active network

Passive network

Policy making

Regulating

Service provision

Network operation

Active network

Passive network

Policy makerPolicy maker

RegulatorRegulator

Retail

ApplicationsApplications

Passive infrastructure Passive infrastructure providers

Wholesale

Network Network operations

Liberalization and unbundling of ICT

ApplicationsApplications

Official sector

Private sector

LLULLU

CPSCPS

BackhaulBackhaul

Network Network managed services

Leased linesLeased lines

International gateway

International gateway

Tower Tower leasing

NetcosNetcos

Dark fibreDark fibreleasing

MVNOMVNO

RoamingRoaming

Integrated Integrated

service

providers

and

network

operators

ApplicationsApplications

ApplicationsApplications

Integrated Integrated

service

providers

and

network

operators

Applications Applications and

services

services and

Wholesale network

services and operations

Page 4: The liberalization of ICT and dispute resolution · Committed to Connecting the World The liberalization of ICT and dispute resolution Rory Macmillan Founding Partner, Macmillan Keck

MediatorMediator

Expert adjudicator

Expert adjudicator

Party expert

Gives binding decisions on jurisdiction, procedure, facts, law and overall dispute

Supports party’s assertions of fact and analyses

Assists parties to explore interests, “SWOT” and options, and to communicate to find zone of possible agreement (ZOPA)

Determines a specific issue (e.g., technical or economic) defined by agreement to establish a binding or non-binding finding of fact

Arbitrator/ judge/ Arbitrator/ judge/ adjudicator

Party BParty BParty AParty A

Basic roles in dispute resolution

Page 5: The liberalization of ICT and dispute resolution · Committed to Connecting the World The liberalization of ICT and dispute resolution Rory Macmillan Founding Partner, Macmillan Keck

Determines issuefor resolution

Selects 3rd

party neutral

Controls process

Makes findingof fact

Decides result

Reviews

process/result

Enforces

Courts /

regulatory

adjudication

Official

Official

Official

Official

Official

Official

Official

Arbitration

Arbitrator &Parties

Parties /

Official

Arbitrator &Parties

Arbitrator

Arbitrator

Official

Official

Binding expert

determination

Parties

Parties /

Official

Expert &

Parties

Expert

Expert

Official

Official

Non-binding

determination

Parties

Parties

(sometimes

Official)

Expert &

Parties

Expert

Parties

Unusual

Official (if

agreement)

Mediation/

conciliation

Parties

Parties

(sometimes

Official)

Mediator &Parties

None

Parties

Probably none

Official (if

agreement)

Liberalization and unbundling of dispute resolution Official sector

Private sector

Page 6: The liberalization of ICT and dispute resolution · Committed to Connecting the World The liberalization of ICT and dispute resolution Rory Macmillan Founding Partner, Macmillan Keck

Determinative/adjudicatory

Consensual/ negotiated

Official

Unofficial

RegulatoryRegulatory

adjudication

ArbitrationArbitration

Mediation & Mediation &

conciliation

Non binding expert Non-binding expert

determination

Ombudsman Ombudsman

schemes

Consensus building/ Consensus building/

consultations

Binding expert Binding expert

determination

Styles of intervention

Page 7: The liberalization of ICT and dispute resolution · Committed to Connecting the World The liberalization of ICT and dispute resolution Rory Macmillan Founding Partner, Macmillan Keck

Sharing of interconnection costs - 34 cases

(71%)

Use of structures required for

interconnection (e.g., collocation) -

4 cases (8.5%)

Consent for or refusal of

interconnection -3 cases (6%)

Use/operation of facilities - 3 cases

(6%)

Others - 4 cases (8.5%)

Resolved by agreement - 29

cases(63%)Withdrawn

without agreement -

16 cases(34%)

Dismissed/ terminated - 3

cases(3%)

UK Office ofTelecommunications Adjudicator (OTA2)

Canada’s CRTC staff mediation, final offer arbitration and expedited hearings

Japan’s Telecommunications Business DisputeSettlement Commission

Mediation in regulatory process

Page 8: The liberalization of ICT and dispute resolution · Committed to Connecting the World The liberalization of ICT and dispute resolution Rory Macmillan Founding Partner, Macmillan Keck

Regulatory adjudication, arbitration and special tribunals

Service provider B

Service provider B

Service provider A

Service provider A

Arbitration panelArbitration panel

Wholesale agreement

Regulatory authority

Special tribunal

Courts

Law remits disputes to special tribunal (e.g., India, Solomon Islands, Fiji, Bahamas) Law authorises

regulator to resolve disputes

Agreement provides for arbitration (e.g., Egypt, Sudan)

Arbitration by law or licence(e.g., Bahrain, Egypt, Sudan)

Special appeal mechanisms (e.g., India, PNG, Solomon Islands)

Appeals and judicial review

Page 9: The liberalization of ICT and dispute resolution · Committed to Connecting the World The liberalization of ICT and dispute resolution Rory Macmillan Founding Partner, Macmillan Keck

Government Government of Fiji

Vodafone Vodafone Fiji

Telecom FijiTelecom Fiji FintelFintel

ATH

Vodafone

FNPF

Coping with fundamental reform

C&W

High Court injunction

Page 10: The liberalization of ICT and dispute resolution · Committed to Connecting the World The liberalization of ICT and dispute resolution Rory Macmillan Founding Partner, Macmillan Keck

Telecom operatorTelecom operator

Transit operatorTransit

operator

Transit operatorTransit

operator

Transit operatorTransit

operator

Transit operatorTransit

operator

x10

Destination Destination carrier

Destination Destination carrier

Destination Destination carrier

Destination Destination carrier

Destination Destination carrier

Destination Destination carrier

Destination Destination carrier

x100

Old shareholderNew shareholderMinority

Government shareholder

Expert:chairman, negotiator mediator

adjudicator

Indemnity

Handling complexity

Settlement committee

Page 11: The liberalization of ICT and dispute resolution · Committed to Connecting the World The liberalization of ICT and dispute resolution Rory Macmillan Founding Partner, Macmillan Keck

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