the leadership evaluation bringing toastmasters evaluation to leadership growth j. randy penn dtm...
TRANSCRIPT
The Leadership EvaluationBringing Toastmasters Evaluation
to Leadership Growth
J. Randy Penn DTMfor District 15 Spring Conference May 3, 2013
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“It ain’t what you don’t know that gets you into trouble.
It’s what you know for sure that just ain’t so that gets you into trouble.”
– Mark Twain
Key Learning
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The Toastmasters Leadership Program Dr Ralph Smedley’s Vision Competent, Advanced Distinguished Leadership
What is the Toastmasters Evaluation Program? What do Leadership & Management,
Evaluation & Judging have in common? What we can do about it
Leadership Evaluations are tougher than Speech Evaluations Especially tougher on leaders Strategic Planning at the Club & District
Why are we here? or the Agenda
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Limited handouts – “Life’s tough when your green!” Available on www.JRandyPenn.net
Interactive Presentation Ask questions as they arise Respectful heckling appreciated Text, Tweet, Post as much as you like
Have a good time! If you don’t like it, tell me.
If you do like it, Tell Everyone!
How are we going to get along?
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YMCA Santa Ana, CA 1924 Director Education
Observed that young patrons needed:• job skills, • specifically “training in the art of public speaking and in
presiding over meetings”
Decided the training format would be a social club
“We learn best in times of enjoyment”
Note the goal—Education & Jobs vs a Social Club
Dr Ralph Smedley’s Vision
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Toastmasters Education System
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Toastmasters Leadership Program
Competent Leadership (CL)
Advanced Leader Bronze (ALB)
Advanced Leader Silver (ALS)
Distinguished Toastmaster (DTM)
Manual 10 projects club meeting roles
CC, Club Officer , TLI, 2 presentations
ALB, District Officer, HPL, Club Starter
ALS & ACG
How many Leadership Evaluations? One!
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Competent Meeting LeadershipLeadership (CL)
Advanced Leader Club LeadershipBronze (ALB)
Advanced Leader District LeadershipSilver (ALS)
Distinguished 3%Toastmaster (DTM) How many Leadership Evaluations given?
Toastmasters Leadership Program
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How does it feel to give an Icebreaker Evaluation?
What is the Hardest Evaluation you ever gave?
Toastmasters Story Time!
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Oscar the Grouch
[singing]
Let this be the Grouch's cause!
Point out everybody's flaws!
Something is wrong with everything,
-except the way I sing!
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Agreements – Speaker Willing, Interested, Accepting
Agreements – Evaluator Generous, Helpful, Supportive
Time Limited One Speech Only!
Icebreaker Evaluation Stories
Toastmasters Speech Evaluations
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Agreements – Leader Willing, Interested, Accepting
Agreements – Evaluator Generous, Helpful, Supportive
Time Limited One Role Only!
Evaluate the performance not the person.
Toastmasters Leadership Evaluations
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What is a Leadership Role? Does the CL Manual count? What does it teach us?
How do you Evaluate a Leadership performance? Take time to Evaluate – Write it down
Remind of Agreements & Ask Permission
Personalize – What I saw, heard, felt …
Sandwich Method, Time Limited, Single Project
Toastmasters Leadership Evaluations
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Personalize What I saw, heard, felt … not We, Us, Everyone
Avoid Judgments good leaders don’t, that was the wrong thing to say
if you want to do it right, you must
Not Right & Wrong More effective for me if you …
I was really impressed when you …
Leadership Evaluation Techniques
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3 R’s of evaluating: Review, Reward and Respond
1st Person or 3rd Person? Both are Strong and Personal
Both can Support or Undermine
Leadership Evaluation Techniques
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What is the difference between Evaluation & Management?
What is the difference between Evaluation & Contest Judging?
Analytical Quality
Recommendations
Technique
Summation
Decision
Evaluation vs. Management
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Evaluating the Wrong Way!
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Meeting Leadership Competent Leadership (CL)
Club Leadership Adv Leader Bronze (ALB) 360° Evaluation Strategic Planning—5 yr
Plan
District Leadership Adv Leader Silver (ALS)
District Leadership Committee
Strategic Planning—5 yr Plan
360° Evaluation
Expanding the Toastmasters Leadership Program
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Presiding Officer Evaluation Period from/to
The club president opens and presides over every club, business, and executive committee meeting. This means the president takes charge of the proceedings and keeps the agenda moving forward. As president, you are expected to manage procedural matters in the conduct of the meeting and to apply Robert’s Rules of Order Newly Revised (Item B30).
Describe how the President Succeeded and/or can Improve as the Presiding Officer.
____________________________________________________________________________
Distinguished Club Recognition.
You work together with all of the club’s leaders to achieve success in the Distinguished Club Program DCP by encouraging educational achievements, building and maintaining membership, attending club officer training, and submitting dues, officer lists, and other documents on time.
Describe how the President Succeeded and/or can Improve in Distinguished Club Recognition.
____________________________________________________________________________
Cheerleader.
You recognize member achievements by presenting certificates at club meetings, sending personal emails of congratulations, and otherwise publicly praising the good work of your members.
Describe how the President Succeeded and/or can Improve as the Cheerleader.
____________________________________________________________________________
Leadership and Guidance
The president serves as the club’s representative at the district and international levels. As president, you must be available to provide leadership for the club whenever it’s required. This includes creating a nurturing learning environment by conducting well-run, energetic, interesting meetings; actively seeking and connecting with club members and officers; listening patiently and offering assistance; and resolving conflicts as they arise.
Describe how the President Succeeded and/or can Improve in Leadership and Guidance.
____________________________________________________________________________
President Evaluation from Club Leadership Handbook
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Continue for: Distinguished Club Recognition Cheerleader Leadership and GuidanceFrom Club Leadership Handbook
For District Officers – Lather, Rinse, Repeat
From District Leadership Handbook
President Evaluation
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Club Officer Leadership Training
Do’s 360° Evaluation
Roles & Goals Repeated & Routine
Adv Leader Bronze (ALB) District Approved Training Club Success Plan (This
year) Strategic Plan (5 year)
Communication Program Continue to grow Manual Speeches CL Manual Encourage &
Use
Don’t Repeat the Past
Toastmasters Training Achieving Success as a
Club Officer includes scripts for each officer.
Attracting New Members to Your Club
Charting a Course for Club Success
Motivating Achievement
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District Officer Leadership Training
360° Evaluation Roles & Goals Repeated & Routine
Toastmasters Program Achievement Continue to grow Manual Speeches CL Manual Encourage
& Use
District Officer Training Roles & Goals Training District Success Plan
(This year) Strategic Plan (5 year)
District Leadership Committee Recruit & Retain Talent Evaluate Prospects Survey Leaders
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Toastmasters International Mission We empower individuals to become more effective
communicators and leaders.
District Mission We build new clubs and support all clubs in achieving
excellence.
Toastmasters International Envisioned Future To be the first-choice provider of dynamic, high-value,
experiential communication and leadership skills development.
Strategic Planning New & Improved
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Mission Vision Values Driven Specific & Time Limited Goals
Distinguished Area, Division & District Success Plans Goals for club, membership and educational growth clearly focuses on prospecting for and establishing new
clubs, emphasizes membership growth in existing clubs and helping clubs achieve and maintain quality club
programming through DCP Over Time—5 years
Strategic Planning
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It’s Their Toastmasters, not Your Toastmasters It’s going to feel like Leadership is taking more of
your time• More communication• Text, Email, PPT, YouTube, Calls, Mentoring• Job splitting, recruit tasks, describe goals• Assistant Area & Division Governors
Treat information & tasks like a web site• Identify, Research, Buy it Now!• Waiting for Your Cat to Bark?: Persuading Customers When They Ignore Marketing by
Bryan Eisenberg, Jeffrey Eisenberg and Lisa T. Davis (Jun 13, 2006)
Final thoughts
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The Leadership EvaluationBringing Toastmasters Evaluation
to Leadership Growth
J Randy Penn DTM
www.JRandyPenn.net Follow me on Facebook, Twitter or Skype
Please turn in your Evaluations!