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The Kensington Tours Experience DMC Private Vehicle & East Africa Safari Vehicle Standards (Kenya, Tanzania, Namibia, Rwanda and Uganda Safaris)

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Page 1: The Kensington Tours Experience...Kensington Tours Mandatory Safari Vehicle Standards Working seat belts for all seats Air conditioning/heat Working windows Odourless (ex. non-smoking,

The Kensington Tours ExperienceDMC Private Vehicle &

East Africa Safari Vehicle Standards (Kenya, Tanzania, Namibia, Rwanda and Uganda Safaris)

Page 2: The Kensington Tours Experience...Kensington Tours Mandatory Safari Vehicle Standards Working seat belts for all seats Air conditioning/heat Working windows Odourless (ex. non-smoking,

Agenda

➢Why are Vehic le Standards important?

‣ Vendor Services Agreement

➢Kensington Tours Mandatory Vehic le Standards

‣ Enhanced Features (Opt ional)

➢Why are Safar i Vehic le Standards important?

➢Kensington Tours Mandatory Safar i Vehic le

Standards

‣ Enhanced Features (Opt ional)

Page 3: The Kensington Tours Experience...Kensington Tours Mandatory Safari Vehicle Standards Working seat belts for all seats Air conditioning/heat Working windows Odourless (ex. non-smoking,

Why are Vehicle

Standards important?

At Kensington Tours vehicle standards are

paramount as it is critically important that clients are

transported in vehicles that are safe, well

maintained, licensed and of course delivers a luxury

experience when it comes to cleanliness, comfort

and vehicle amenities.

Page 4: The Kensington Tours Experience...Kensington Tours Mandatory Safari Vehicle Standards Working seat belts for all seats Air conditioning/heat Working windows Odourless (ex. non-smoking,

Vendor Services

Agreement

During the term, Supplier shall:

Safely and securely transport Kensington clients

using vehicles that are of a sufficient number to

comfortably seat all clients, in excellent condition,

including being mechanically sound, properly and

legally licensed, appropriately insured, clean and air

conditioned. Each private tour conducted or booked

by Supplier shall use vehicles with adequate and

complimentary bottled water for each Kensington

client;

Page 5: The Kensington Tours Experience...Kensington Tours Mandatory Safari Vehicle Standards Working seat belts for all seats Air conditioning/heat Working windows Odourless (ex. non-smoking,

Kensington Tours Mandatory

Vehicle Standards ✓ Working seat belts for all seats

✓ Air conditioning/heat

✓ Working windows

✓ Odourless (ex. non-smoking, perfume, air freshener, etc.)

✓ Cleanliness (ex. driver cleans car before and after picking up

clients – no garbage, etc.)

✓ Vehicle must be registered and current with any licencing required

by local government

✓ Good condition with no cosmetic damages

✓ Current on all maintenance and repairs (ex. oil changes, no

warning lights, suspension, etc.)

✓ Kensington Tours branding only – no DMC or Supplier branding

✓ Tires appropriate to destination/activity (ex. snow tires, all-season

tires, all-terrain tires, etc.)

✓ Tires in good condition (ex. tread, air pressure, etc.)

✓ Spare tire in good condition

✓ Water bottles available for clients (1 per pax, per transfer/tour)

✓ First aid kit

✓ Emergency kit (ex. emergency blankets, flashlights, jumper

cables, etc.)

✓ Kleenex

Page 6: The Kensington Tours Experience...Kensington Tours Mandatory Safari Vehicle Standards Working seat belts for all seats Air conditioning/heat Working windows Odourless (ex. non-smoking,

Enhanced Vehicle Features

(optional, to be discussed with

Product Director)

✓ Vehicle is not older than 5 years

✓ WIFI for client use

✓ Power outlets

✓ Pillows and/or blankets for long drives

✓ Umbrella (weather dependant)

✓ Snacks (i.e. fruit, granola bars, local treats,

etc.)

✓ Ice cold water bottles (1 per Pax, per

transfer/tour)

✓ Cool, wet towels

Page 7: The Kensington Tours Experience...Kensington Tours Mandatory Safari Vehicle Standards Working seat belts for all seats Air conditioning/heat Working windows Odourless (ex. non-smoking,

Why are Safari Vehicle

Standards important?

While on Safari clients will often spend extended

amounts of time in the vehicles, thus increasing the

importance of cleanliness and comfort to ensure a

luxurious client experience. The activities on safari,

such as game drives, also require additional vehicle

features and amenities.

Page 8: The Kensington Tours Experience...Kensington Tours Mandatory Safari Vehicle Standards Working seat belts for all seats Air conditioning/heat Working windows Odourless (ex. non-smoking,

Kensington Tours Mandatory

Safari Vehicle Standards ✓ Working seat belts for all seats

✓ Air conditioning/heat

✓ Working windows

✓ Odourless (ex. non-smoking, perfume, air freshener, etc.)

✓ Cleanliness (ex. driver cleans car before and after picking up clients –

no garbage, etc.)

✓ Vehicle must be registered and current with any licencing required by

local government (if applicable)

✓ Good condition with no cosmetic damages

✓ Current on all maintenance and repairs (ex. oil changes, no warning

lights, suspension, etc.)

✓ Kensington Tours branding only – no DMC or Supplier branding

✓ Tires appropriate to destination/activity (ex. snow tires, all-season

tires, all-terrain tires, etc.)

✓ Tires in good condition (ex. tread, air pressure, etc.)

✓ Spare tire in good condition

✓ First aid kit

✓ Emergency kit (ex. emergency blankets, flashlights, jumper cables,

etc.)

Page 9: The Kensington Tours Experience...Kensington Tours Mandatory Safari Vehicle Standards Working seat belts for all seats Air conditioning/heat Working windows Odourless (ex. non-smoking,

Mandatory Safari Vehicle

Standards Continued…✓ Working radio, with volume kept to a minimum when in use, for client

comfort

✓ Fire extinguisher

✓ Mini-fridge or cooler

✓ Ice cold water bottles (1 per pax, per transfer/tour)

✓ Step ladder or stool for ease of access to the vehicle

✓ Minimum 1 pair of binoculars per 2 Pax

✓ Blankets (particularly for early morning game drives)

✓ Power outlets

✓ Snacks (i.e. fruit, granola bars, local treats, etc.)

✓ Kleenex and/or wet wipes

✓ Toilet paper

Page 10: The Kensington Tours Experience...Kensington Tours Mandatory Safari Vehicle Standards Working seat belts for all seats Air conditioning/heat Working windows Odourless (ex. non-smoking,

Enhanced Safari Features

(optional, to be discussed with

Product Director)

✓ WIFI for client use

✓ Pillows long drives

✓ Binoculars for each Pax

✓ Umbrella

✓ Photography bean bag

Page 11: The Kensington Tours Experience...Kensington Tours Mandatory Safari Vehicle Standards Working seat belts for all seats Air conditioning/heat Working windows Odourless (ex. non-smoking,

THANK YOU