the journey to less-cash society
TRANSCRIPT
The Journey to Less-Cash Society:Thailand’s Payment System at a Crossroads
BOT Symposium 2018
Tana PothikamjornSiam Commercial Bank
Transaction cost differs greatly by channel
฿50 ฿7 ฿1.5
Cost of cash transactions ฿1.26 per transaction ฿0.34 per note
Digital customers are shifting transactional behaviors significantly
Non-digital customer Digital customer
Branch ATM Online
3x
Feel-free…
Promptpay transactions have grown significantly after fee-free campaign
Jan
-17
Feb
-17
Mar
-17
Ap
r-1
7
May
-17
Jun
-17
Jul-
17
Au
g-1
7
Sep
-17
Oct
-17
No
v-1
7
Dec
-17
Jan
-18
Feb
-18
Mar
-18
Ap
r-1
8
May
-18
Jun
-18
Jul-
18
Consumer well-adopt QR code payment as well
Jan'18 Feb'18 Mar'18 Apr'18 May'18 Jun'18 Jul'18 Aug'18 Sep'18 (F)
7
mPesa demonstrated a strong success case for mobile payment in unbanked environments
8
Bank close loop mobile payment solutions rolled out to limited adoption
SCBUP2ME
DBSPayLah!
BarclaysPingIt
CBA Kaching
9
The non-bank e-wallet providers followed suit with limited adoption
10Chinese platforms showed dominant positions in mobile payments
11
“all under one heaven”
payment experience….
Various payment use cases are needed to grow digital paymentsA
do
pte
d
Scan to pay Cross-bank bill payment
Pay Alert(Request to Pay)
eWalletPromptpay
B Scan C Contactless
Co
min
g
QR on Web
tax…
cryptocurrency?
