the job information package contains - ontario.cmha.ca · l’acsm – s/m est un milieu de travail...

JOB INFORMATION PACKAGE:

The following job information package contains information to apply for Coordinator, Housing Case Management (20-021):

Full-time, Contract, Up to 18 months

The Job Information Package Contains: Found at: https://sm.cmha.ca/get-involved/careers/

1. Job Posting

2. Job Description “Coordinator, Housing Case Management”

3. Instructions on how to apply

The Job Application Package Contains: Found at: https://sm.cmha.ca/get-involved/careers/

1. Job Application

2. Scenario Questions

3. Applicant Screening Form

Applicants MUST submit the following to be considered for the Position:

1. Applicant’s Resume & Cover Letter

2. Completion of Job Application

3. Completion of Scenario Questions

4. Completion of Applicant Screening Form

111, rue Elm St., Suite/local 100 | Sudbury, ON P3C 1T3 | Tel/tél : (705) 675-7252 | Fax/téléc : (705) 675-7247

E-mail/courriel: [email protected] | Website/site Web : sm.cmha.ca Charitable

registration no./Numéro d’enregistrement : 10686 3939 RR0001

mailto:[email protected]

of 8

POSTING: Coordinator, Housing Case Management, Full-Time, Contract up to 18 months (20-021)

If you want to work with a community leader in mental health and addictions services, then come work with us! As a recovery-oriented and people focused organization, we utilize evidence-based and best practices, through a psychosocial rehabilitation approach. We are proud of our positive and fair work-place culture, where staff have opportunities for learning and development. We value staff and offer work-life balance with a generous vacation package, benefits and pension plan. We are looking for motivated team players with a desire to make a difference!

RESPONSIBILITY: Reporting to the Manager, Community Development and Housing, the Coordinator, Housing Case Management is responsible for the clinical oversight of community housing support programs and the activities of the Housing Case Management team.

QUALIFICATIONS:

Education: Completion of a bachelor’s degree in health, social services or related discipline. Consideration will be given to those who are working towards completion of a degree.

Professional Designation/Certification (one of the following are required):

i. Registration, in good standing, with a regulating professional body (e.g. OCSWSSW); or ii. Certification, in good standing, with a professional certifying organization* within health or

social service fields (e.g. CPRRP from PSR Canada)

*Organization must have a written code of ethics, core values and standards that are consistent with those of CMHA-S/M. Certification must require members to meet a core set of competencies, have a requirement for continuous learning to maintain certification and be approved by CMHA-S/M.

Certified Health Executive (CHE) an asset

Experience: Min. of 3 years’ experience working in mental health and substance use field

required. 2 years supervisory experience preferred. Experience with housing support or

working with marginalized populations is an asset.

Other: Advanced proficiency with Microsoft Excel required.

Knowledge and application of quality improvement methodology preferred.

Reliable vehicle required.

Language requirements: Fluency in English is essential. Advanced conversational French

is an asset. Priority will be given to candidates who are bilingual in French and English as

per our French Language Service Plan.

SALARY RANGE: $59,581 - $70,095

of 8

UNION MEMERSHIP: This position is not included within union membership.

LOCATION: 111 Elm St., Sudbury ON

TO APPLY:

Please complete the employment package available at http://sm.cmha.ca/get- involved/careers/ and

submit to Lisa Schutt, Human Resources by: Email: [email protected] Please put the recruitment number in the subject line

Fax: 705-675-7247 705-675-7247, Attention to: Lisa Schutt, HR (Confidential)

DEADLINE: Completed application packages must be submitted by November 18, 2020 at noon.

INTERVIEW DATE: November 26, 2020

Canadian Mental Health Association-Sudbury/Manitoulin (CMHA-S/M) offers competitive benefits

including vacation, extended health and dental benefits (paid jointly by the employer and employee), and a pension plan through HOOPP which is currently is 6.9% of your annualized earnings up to the Year’s Maximum Pensionable Earnings (YMPE) and 9.2% of your annualized earnings above the YMPE (hoopp.com).

CMHA-S/M is an equal opportunity employer. CMHA-S/M follows AODA legislation and supports persons with disabilities with accommodations. Please notify us if you have any accessibility requirements.

CMHA-S/M is a unionized work environment through the Ontario Public Service Employees Union (OPSEU).

If French language proficiency is a requirement of this position, an informal, French language evaluation will be conducted prior to hire.

Personal information submitted will be used for the purpose of determining suitability for this/these positions only.

All applicants are thanked for their interest; however, only those selected for an interview will be contacted.

http://sm.cmha.ca/get-involved/careers/

http://sm.cmha.ca/get-involved/careers/


of 8

TROUSSE DE CANDIDATURE :

La présente trousse de candidature contient des renseignements sur la marche à suivre pour faire demande du post : Coordonnateur/Coordonnatrice, Gestion de cas – Logement (20-021):

Poste à temps plein, à contrat (jusqu’à 18 mois)

Documents d’information : Found at: https://sm.cmha.ca/get-involved/careers/

1. l’avis d’emploi

2. la description du poste d’éducateur ou éducatrice en santé mentale

3. la marche à suivre pour faire demande

Documents de mise en candidature : Found at: https://sm.cmha.ca/get-involved/careers/

1. le formulaire de demande d’emploi

2. des questions fondées sur un scénario

3. le formulaire de présélection

Tous les candidats DOIVENT soumettre les documents suivants :

1. curriculum vitae et lettre de présentation

2. demande d’emploi dûment remplie

3. réponses aux questions fondées sur un scénario

4. formulaire de présélection dûment rempli

of 8

AVIS D’EMPLOI: Coordonnateur/Coordonnatrice, Gestion de cas – Logement (20-021)

Si vous désirez travailler avec un chef de file communautaire des services de santé mentale et de toxicomanie, venez travailler avec nous!

En tant qu’organisme axé sur la réadaptation et les personnes, nous faisons appel à des pratiques exemplaires et fondées sur les preuves pour mettre en œuvre une approche de réadaptation psychosociale. Nous sommes fiers de notre milieu de travail positif et juste, dans lequel les employés ont l’occasion d’apprendre et de se perfectionner. Nous valorisons nos employés et leur offrons un bel équilibre travail-vie, ainsi qu’un généreux régime de vacances, d’avantages sociaux et de retraite.

Nous sommes à la recherche de personnes motivées, ayant un esprit d’équipe et un réel désir d’apporter leur contribution!

RESPONSABILITÉS: Relevant du gestionnaire, Développement communautaire et Logement, le Coordonnateur, Gestion de cas – Logement ou la Coordonnatrice, Gestion de cas – Logement est responsable de la surveillance clinique des programmes de soutien au logement communautaire et des activités de l’équipe de soutien communautaire de transition.

COMPÉTENCES : Exigences en matière d’études : Achèvement d’un baccalauréat en santé, services sociaux ou discipline connexe. On tiendra compte de ceux qui travaillent à l’obtention d’un diplôme.

Désignation ou reconnaissance professionnelle (un des éléments suivants sont requis) : i. L'inscription, en règle, auprès d'un organisme professionnel de réglementation (par

exemple OCSWSSW); ou ii. Certification en règle auprès d'un organisme de certification professionnel * dans les

domaines de la santé ou des services sociaux (p. Ex. CPRRP de PSR Canada)

* L'organisation doit avoir un code d'éthique écrit, des valeurs et des normes fondamentales qui sont conformes à celles de l'ACSM-S / M. La certification doit obliger les membres à répondre à un ensemble de compétences de base, à une exigence d'apprentissage continu pour maintenir la certification et à être approuvés par l'ACSM-S / M.

Expérience: Minimum de 3 ans d'expérience de travail dans le domaine de la santé mentale et de la toxicomanie requis. Expérience dans l'aide au logement ou dans le travail avec des populations marginalisées de préférence.

Autre:

Compétence avancée avec Microsoft Excel requise.

Connaissance et application de la méthodologie d'amélioration de la qualité de préférence.

Expérience connexe à un poste de direction.

Véhicule fiable requis.

Certified Health Executive (CHE) un atout

of 8

Exigences linguistiques : la maîtrise de l'anglais est essentielle. La maîtrise du français est un atout. La priorité sera accordée aux candidats bilingues français et anglais selon notre plan de services en français.

ÉCHELLE SALARIALE: 59,581.17 $ à 70,095.49 $ par année

LIEU: 111, rue Elm, Sudbury (Ontario) POUR FAIRE UNE DEMANDE: veuillez remplir le dossier d'emploi disponible sur: http://sm.cmha.ca/get-involved/careers/ et le soumettre à l'attention des Ressources humaines par courriel, par la poste ou par télécopieur, à l’attention de Lisa Schutt, RH (confidentiel). :

Par courriel: [email protected] Veuillez inscrire le numéro de recrutement dans la ligne d’objet. Par la poste : 111, rue Elm, bureau 100, Sudbury (Ontario) P3C 1T3

Par télécopieur: 705-675-7247

DATE LIMITE: Nous accepterons les candidatures jusqu’à midi le 18 novembre 2020.

DATE D’ENTREVUES: Le 26 novembre 2020

L’Association canadienne pour la santé mentale – Sudbury/Manitoulin (ACSM – S/M) offre des avantages sociaux concurrentiels, y compris des vacances, une assurance maladie complémentaire, une assurance dentaire et un régime de pension par l’entremise du Healthcare of Ontario Pension Plan (HOOPP).

L’ACSM – S/M est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Elle respecte la Loi sur l’accessibilité pour les personnes handicapées de l’Ontario et appuie les personnes handicapées en leur offrant des mesures d’adaptation. Veuillez nous indiquer si vous avez des exigences en matière d’accessibilité.

L’ACSM – S/M est un milieu de travail syndiqué par l’entremise du Syndicat des employées et employés de la fonction publique de l’Ontario (SEFPO).

Si la maîtrise du français est une exigence de ce poste, une évaluation informelle des capacités en français sera effectuée avant l’embauche.

Les renseignements personnels soumis ne serviront qu’à établir votre admissibilité à ce poste.

Nous remercions tous les candidats pour leur intérêt. Toutefois, nous ne communiquerons qu’avec les personnes choisies pour une entrevue.

https://sm.cmha.ca/fr/participez/carrieres/


of 8

INCUMBENT: REPORTS TO: Manager, Housing and Community Development

PROGRAM: Housing

APPROVED BY: Director, Programs and Planning

DATE APPROVED/REVISED: October 2020

HOURS: 35 hours/week

POSITION SUMMARY:

Reporting to the Manager, Community Development and Housing, the Coordinator, Housing Case Management is responsible for the clinical oversight of community-based housing support programs and the activities of the Housing Case Management team. The Coordinator, Housing Case Management will be required to work week days as well as evenings or weekends as required.

ESSENTIAL JOB RESPONSIBILITIES:

Program Coordination o Oversee and direct the activities of the Housing Case Management programs. o Develop and maintain program standards, procedures and outcomes for urban and rural programs. o Oversee and manage reporting requirements for active partnerships. o Review clinical letters, documentation and care plans. Provide feedback and guidance as required. o Assist staff with service recipient issues and escalate to the Manager as required. o Review and update program tools, including forms, templates and care plans, as required. o Manage referrals to the program to minimize wait times for service. o Review program outcomes, performance metrics and statistics. o Assist with coordinating annual unit visits to rent supplement recipients. o Work collaboratively with community partners to identify community needs and implement support

programs that improve housing outcomes for individuals. o Submit regular program reports to Manager.

Team Coordination o Provide guidance, direction, and mentorship to staff. o Direct activities of the team by scheduling staff hours, approving time off requests, assigning and

monitoring work, gathering resources and implementing productivity standards. o Maintain and update staff schedule on file and/or portal. o Identify team and individual learning needs; coordinate training for staff. o Participate in interviews and provide feedback to the hiring committee. o Develop orientation plans and conduct new hire orientations. o Ensure regular communication with staff and Manager. o Conduct meetings with staff as part of regular supervisions, performance reviews, team meetings and to

address human resources issues as needed.

of 8

Other o Approve one-time purchases within the defined scope for the team and/or program through a purchase

order process. o Participate in the provision of on-call support. o Maintain quality-assurance activities by reviewing and evaluating program and partner objectives. o Develop and facilitate Community presentations on relevant housing issues. o Participate on internal and external committees. This may include: being an active participant and/or lead

on committee(s), preparing meeting agendas and distributing meeting minutes; and implementing and following up on action items.

o Ensure monthly, annual and other required reporting documentation are completed. o Maintain the Agency’s values, vision and purpose by ensuring that clients’ rights are respected and that all

programs and activities meet legislative requirements, policies and procedures, funding body criteria, and professional and Branch standards.

Qualifications o Completion of a bachelor’s degree in health, social services or related discipline. Consideration will be

given to those who are working towards completion of a degree. o Registration, in good standing, with a regulating professional body (e.g. OCSWSSW) is required; or

Certification, in good standing, with a professional certifying organization* within health or social service fields (e.g. CPRRP from PSR Canada).

o Minimum of 3 years’ experience working in mental health and substance use field required. o 2 years supervisory experience preferred. o Experience with housing programs or working with marginalized populations is an asset. o Fluency in English is required. Advanced conversational French is an asset. o Advanced proficiency with Microsoft Excel required. o Reliable vehicle required. o Certified Health Executive (CHE) designation preferred. o Knowledge of: Mental Health Legislation, Mental Health Policy, Residential Tenancies Act, Landlord

Tenant Board proceedings, Occupational Health & Safety Act, Ontario Human Rights Code and Privacy Legislation.

*Organization must have a written code of ethics, core values and standards that are consistent with those of CMHA-S/M. Certification must require members to meet a core set of competencies, have a requirement for continuous learning to maintain certification and be approved by CMHA-S/M.

of 8

JOB SPECIFIC COMPETENCI THE FOLLOWING COMPETENCIES ARE REQUIRED FOR THIS POSITION:

Teamwork and Collaboration

Expresses positive expectations of others in terms of their abilities, expected contributions and responsibilities. Speaks of team members in positive terms. Is looked to by team members as a valuable source of information.

Integrity Upholds clear ethical standards that are broadly respected within the agency and with outside partners. Holds self-accountable for professional behaviour. Is able to make thoughtful judgements and reasoned decisions when ethical standards are in conflict.

Leadership

Makes sure the team has the required tools to get the job done. Defines roles and responsibilities of team members and holds them accountable. Involves team members in soliciting ideas or suggestions.

Planning, Organizing and Coordinating

Develops operational plans and provides contingencies. Establishes measures to assess progress against the plan. Adjusts the plan appropriately and takes initiative to follow through rather than wait for problems to arise. Recognizes problems, takes corrective/preventive action and keeps people informed of plans, progress and decisions.

Listening, Understanding and Responding

Listens and responds to people’s concerns by altering own behaviour in a helpful manner. Is genuinely sensitive to underlying messages especially where thought, feelings or emotions are poorly expressed. Can see things from another person’s perspective, anticipate reactions and respond accordingly to achieve resolution.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization

Succursale de Sudbury /Manitoulin Branch 111, rue Elm Street, Suite/local 100 Sudbury, ON P3C 1T3 Tel./tél.: 705-675-7252

Fax/téléc.: 705-675-7247

CMHA Sudbury/Manitoulin Employment Application

Page 1

JOB APPLICATION

Position being applied for Date available to begin work

PERSONAL DATA

Last name Given name(s)

Address: Street Apt. No. Home Telephone Number

Province Postal Code Bus. Telephone Number

Languages spoken

Yes No

Yes No

City

Email Address

Languages written

Are you legally eligible to work in Canada?

Are you willing to relocate in Ontario?

Preferred Location:

To determine your qualifications for employment, please provide below and on the reverse, information related to your academic and other achievements including volunteer work, as well as employment history. Additional information may be attached on a separate sheet.

EDUCATION

SECONDARY SCHOOL BUSINESS OR TRADE SCHOOL

Highest grade or level completed Name of program Length of program

License, certificate or diploma awarded? Yes No

Type

COMMUNITY COLLEGE: Diploma / Degree awarded: Yes No Honours

Name of Program

UNIVERSITY: Diploma / Degree awarded: No Honours

Name of Program Major Subject

Other courses, workshops, seminars

Major SubjectYes

Length ofProgram

Length ofProgram

1 Year2 Years

2+ Years

3 Years4 Years

4+ Years


Fax/téléc.: 705-675-7247


Page 2

JOB APPLICATION

WORK RELATED SKILLS

Describe any of your work related skills, experience, or training that relate to the position being applied for.

EMPLOYMENT HISTORY

Job Title(s)

Name of present / last employer Name of Supervisor

Address of employer Phone

Type of Business

Functions / Responsibilities

Period of employment (includes leaves of absence related to maternity / parental leave, Worker’s Compensation claims, disability, or human rights complaints)

From To

Reason for leaving (do not include leaves of absence related to maternity / parental leave, Worker’s Compensation claims, disability, or human rights complaints)

Job Title(s)

Name of previous employer Name of Supervisor


Type of Business



From To


Fax/téléc.: 705-675-7247


Page 3

JOB APPLICATION


Job Title(s)

Name of present / last employer Name of Supervisor


Type of Business



From To


REFERENCES

For employment references may we approach:

Your present / last employer? Yes No

Your former employer(s)? Yes No

List references if different than above.

1.

2. 3.

I hereby declare that the foregoing information is true and complete to my knowledge. I understand that a false statement may disqualify me from employment, or cause my dismissal.

Signature Date

Succursale de Sudbury /Manitoulin Branch 111, rue Elm Street, Suite/local 100 Sudbury, ON P3C 1T3 Tel./tél.: 705-675-7252 Fax/téléc.: 705-675-7247

CMHA Sudbury/Manitoulin Scenario Questions

Page 1

Please use this page if you have any information that you could not fit into the form above.



Page 1

SCENARIO QUESTIONS

POSITION: Coordinator, Housing Case Management

Program Description:

The Housing Case Management Program is part of CMHA-S/M’s supportive housing portfolio. The program provides short term, goal oriented support to assist individuals who are living in the community with maintaining their living environment and wellness to reduce the risk of homelessness, crisis or hospitalization.

Priority Population: Vulnerable individuals who have had difficulty securing and maintaining housing due to various challenges including health challenges, lack of adequate financial resources and social status. Individuals may be homeless, at risk of homeless or otherwise marginalized which can contribute to them being able to successfully maintain housing.

Please answer the following questions:

1. Please submit a Power Point presentation on your understanding of the impact that housing, or the lack thereof, can have on the health and wellbeing of the priority population. If selected for an interview, be prepared to present your 10 minute Power Point presentation.



Page 2

SCENARIO QUESTIONS

2. As part of a broader mental health and addictions system, we are always in a state of change. Asa coordinator, you would play a role in navigating your team through changes occurring at the individual, agency and system levels. Please describe your knowledge of change management and how you would apply this to your role as a leader within the agency.

3. Describe your leadership style and how that would apply to the position of Coordinator, HousingCase Management.

111, rue Elm Street, Suite/local 100 Sudbury, ON P3C 1T3 Tel./tél.: 705-675-7252 Fax/téléc.: 705-675-7247

SCENARIO QUESTIONS

4. Describe you understanding of the Housing First approach.


Page 3


APPLICANT SCREENING FORM

Date:

Please complete the following information.

Name:

JOB COMPETENCIES

EDUCATIONAL PREPARATION What is your highest level of Education?

LANGUAGE CAPACITIES Are you bilingual (English and French) Do you speak another language along with English or French? If so, indicate which language.

EXPERIENCE AND KNOWLEDGE (PAID ONLY) Do you have at a minimum 1 year experience working with people who have a serious mental illness?

Do you have experience working with people with a serious mental illness in their home of place of shelter?

Do you have experience working with individuals who are homeless?

Do you have experience intervening with individuals who are in crisis and/or suicidal?

Do you have experience working with people who have substance use disorder?

Are you knowledgeable of community resources in Sudbury/Manitoulin?

Are you knowledgeable of pertinent legislation affecting clients? (e.g. Mental Health Act, Ontario Works, Tenant Protection Act?)

Do you have experience in advocating for individuals within the Mental Health, Criminal Justice, and Social Service systems?

Do you have experience in community development and community education?

Are you able to assess client needs and develop service plans that respond to client needs and preferences?

Have you demonstrated the ability to work effectively with a wide variety of professionals?

Page 1 CMHA Sudbury/Manitoulin Job Application Screening

Grade 12 - GED Certificate Diploma Degree Master's Degree

Yes NoYes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

EXPERIENCE AND KNOWLEDGE (PAID ONLY) Continued.

Are you interested in working as part of a team?

Are you able to work independently in a non-structured environment?

Are you able to work flexible hours?

Do you have a strong belief in a client directed practice?

Do you have a non-judgmental attitude towards individuals who choose alternative lifestyles?

Have you demonstrated the ability to establish and maintain good working relationships with clients, colleagues, and the community at large?

Do you have a valid Canadian class G driver’s license?

Note: Misrepresentation shall disqualify you from employment or be considered just cause for dismissal.

Signature: Date:

Page 2 CMHA Sudbury/Manitoulin Job Application Screening

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No

Yes No