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The International Journal of Logistics Management Benchmarking Your Firm's Performance With Best Practice Stephen Hanman, Article information: To cite this document: Stephen Hanman, (1997) "Benchmarking Your Firm's Performance With Best Practice", The International Journal of Logistics Management, Vol. 8 Issue: 2, pp.1-18, https://doi.org/10.1108/09574099710805637 Permanent link to this document: https://doi.org/10.1108/09574099710805637 Downloaded on: 16 October 2017, At: 03:50 (PT) References: this document contains references to 0 other documents. To copy this document: [email protected] The fulltext of this document has been downloaded 1620 times since 2006* Users who downloaded this article also downloaded: (2008),"Benchmarking the benchmarking models", Benchmarking: An International Journal, Vol. 15 Iss 3 pp. 257-291 <a href="https://doi.org/10.1108/14635770810876593">https://doi.org/10.1108/14635770810876593</a> (2011),"A theory of benchmarking", Benchmarking: An International Journal, Vol. 18 Iss 4 pp. 588-611 <a href="https:// doi.org/10.1108/14635771111147650">https://doi.org/10.1108/14635771111147650</a> Access to this document was granted through an Emerald subscription provided by emerald-srm:616458 [] For Authors If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com Emerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services. Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. *Related content and download information correct at time of download. Downloaded by ABE, Miss Claire Siegel At 03:50 16 October 2017 (PT)

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Page 1: The International Journal of Logistics Management · 2020-01-03 · The International Journal of Logistics Management Benchmarking Your Firm's Performance With Best Practice Stephen

The International Journal of Logistics ManagementBenchmarking Your Firm's Performance With Best PracticeStephen Hanman,

Article information:To cite this document:Stephen Hanman, (1997) "Benchmarking Your Firm's Performance With Best Practice", The International Journal ofLogistics Management, Vol. 8 Issue: 2, pp.1-18, https://doi.org/10.1108/09574099710805637Permanent link to this document:https://doi.org/10.1108/09574099710805637

Downloaded on: 16 October 2017, At: 03:50 (PT)References: this document contains references to 0 other documents.To copy this document: [email protected] fulltext of this document has been downloaded 1620 times since 2006*

Users who downloaded this article also downloaded:(2008),"Benchmarking the benchmarking models", Benchmarking: An International Journal, Vol. 15 Iss 3 pp. 257-291 <ahref="https://doi.org/10.1108/14635770810876593">https://doi.org/10.1108/14635770810876593</a>(2011),"A theory of benchmarking", Benchmarking: An International Journal, Vol. 18 Iss 4 pp. 588-611 <a href="https://doi.org/10.1108/14635771111147650">https://doi.org/10.1108/14635771111147650</a>

Access to this document was granted through an Emerald subscription provided by emerald-srm:616458 []

For AuthorsIf you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors serviceinformation about how to choose which publication to write for and submission guidelines are available for all. Pleasevisit www.emeraldinsight.com/authors for more information.

About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio ofmore than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of onlineproducts and additional customer resources and services.

Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on PublicationEthics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.

*Related content and download information correct at time of download.

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This article has been cited by:

1. Diana Cordes Feibert, Bjørn Andersen, Peter Jacobsen. 2017. Benchmarking healthcare logistics processes – a comparativecase study of Danish and US hospitals. Total Quality Management & Business Excellence 7, 1-27. [Crossref]

2. Chinh Ho, Corinne Mulley. 2016. Developing good practice outcomes in passenger transport: Strategic policy and practicalimplementation: Editorial. Research in Transportation Business & Management . [Crossref]

3. R. Holden, B. Xu, P. Greening, M. Piecyk, P. Dadhich. 2016. Towards a common measure of greenhouse gas related logisticsactivity using data envelopment analysis. Transportation Research Part A: Policy and Practice 91, 105-119. [Crossref]

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11. Dotun Adebanjo, Ahmed Abbas, Robin Mann. 2010. An investigation of the adoption and implementation of benchmarking.International Journal of Operations & Production Management 30:11, 1140-1169. [Abstract] [Full Text] [PDF]

12. Kym Fraser. 2009. Labour flexibility: Impact of functional and localised strategies on team-based product manufacturing.CoDesign 5:3, 143-158. [Crossref]

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14. Wesley S. Randall, M. Theodore Farris II. 2009. Utilizing cash‐to‐cash to benchmark company performance. Benchmarking:An International Journal 16:4, 449-461. [Abstract] [Full Text] [PDF]

15. Bishnu Sharma, Pam Dyer. 2009. Residents' involvement in tourism and their perceptions of tourism impacts. Benchmarking:An International Journal 16:3, 351-371. [Abstract] [Full Text] [PDF]

16. R. Derrouiche, G. Neubert, A. Bouras. 2008. Supply chain management: a framework to characterize the collaborativestrategies. International Journal of Computer Integrated Manufacturing 21:4, 426-439. [Crossref]

17. Joe Murray, O. Pahl, S. Burek. 2008. Evaluating the scope for energy-efficiency improvements in the public sector:Benchmarking NHSScotland's smaller health buildings. Energy Policy 36:3, 1236-1242. [Crossref]

18. K.L. Choy, Harry K.H. Chow, W.B. Lee, Felix T.S. Chan. 2007. Development of performance measurement system inmanaging supplier relationship for maintenance logistics providers. Benchmarking: An International Journal 14:3, 352-368.[Abstract] [Full Text] [PDF]

19. Harry Geerlings, Roman Klementschitz, Corinne Mulley. 2006. Development of a methodology for benchmarking publictransportation organisations: a practical tool based on an industry sound methodology. Journal of Cleaner Production 14:2,113-123. [Crossref]

20. Diane Mollenkopf, G. Peter Dapiran. 2005. World‐class logistics: Australia and New Zealand. International Journal of PhysicalDistribution & Logistics Management 35:1, 63-74. [Abstract] [Full Text] [PDF]

21. Togar M. Simatupang, Ramaswami Sridharan. 2004. Benchmarking supply chain collaboration. Benchmarking: AnInternational Journal 11:5, 484-503. [Abstract] [Full Text] [PDF]

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22. Togar M. Simatupang, Ramaswami Sridharan. 2004. A benchmarking scheme for supply chain collaboration. Benchmarking:An International Journal 11:1, 9-30. [Abstract] [Full Text] [PDF]

23. S. Peltola, M. Torkkeli, J. Tuimala. Integrating GSS and AHP: experiences from benchmarking of buyer-supplierrelationships 514-523. [Crossref]

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