the hon company - amazon simple storage service (s3) · the hon company item: . attachments to11013...

The HON CompanyBid Contact Christy Lung

[email protected] 563-272-7351

Address 200 Oak StreetMuscatine, IA 52761

Bid Notes Thank you for your consideration of The HON Company.

Item # Line Item Notes Unit Price Qty/Unit Total Price Attch. Docs

TO11013--01-01 . Supplier Product Code: First Offer - 1 / each Y Y

Supplier Total $0.00

State of Utah Bid TO11013

Apr 23, 2013 9:56:46 AM MDT BidSync p. 1

The HON Company

Item: .

Attachments

TO11013 4.2 Warranty.doc

HON_Full_Lifetime_Warranty.pdf

TO11013 4.3 Website.doc

TO11013 4.4 Customer Service.doc

Sample Dealer Invoice.pdf

TO11013 4.5 Delivery.doc

TO11013 4.6 Firm.doc

TO11013 4.6 Christy Lung Resume.doc

TO11013 4.7 Authorized Dealer Relationships.doc

TO11013 5.2 Systems Furniture and Accessories Evaluated Product Qualifications.doc

TO11013 5.3 Seating Evaluated Product Qualifications.doc

TO11013 5.4 Desks and Tables Evaluated Product Qualifications.doc

TO11013 5.5 Filing Storage and Case Goods Evaluated Prod Qualifications.doc

TO11013 6.2 Environmental Revised.doc

TO11013_Appendix_C_Acceptance_Document_Rev_1.xls



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4.2 Warranty:

A. To what extent does the manufacturer’s standard warranty for each product category exceed the minimum warranty requirement in Section 3.4 Warranty?The HON Company offers a Full Lifetime Warranty which covers HON product lines, materials andcomponents. As outlined below, this warranty exceeds the minimum of 10 years required in Section 3.4 as HON’s warranty is for the life of the product. This includes all product categories offered in this solicitation; Systems Furniture, Seating, Desk/Tables and Filing, Storage and Case Goods.

Product Category: WSCA Minimum Requirement: The HON Company Warranty:Systems Furniture: Minimum 10 Years Full Lifetime Warranty

Seating: Minimum 10 Years Full Lifetime Warranty

Desk/Tables: Minimum 10 Years Full Lifetime Warranty

Filing, Metal Storage &Wooden Case-Goods Minimum 10 Years Full Lifetime Warranty

Some exclusions may apply, see attached warranty document for details.

B. Describe how access to warranty documents or warranty information is made available to a participating entity.There are a number of ways participating entities can access HON warranty information. By visiting www.hon.com and clicking on the “warranty” link at the bottom of the page; by contacting our Government Customer Support team at 800-466-8694 or [email protected]; and by contacting a HON authorized Servicing Dealer. Warranty information is also included in our catalogs and list pricers.

C. Provide the number of claims filed for each of the following product categories listed for calendar year 2010.

• Systems Furniture – 1,064• Seating – 3,132• Desk/Tables – 2,548• Filing, Storage and Case Goods – 1,540

D. Describe your firm’s policy in regards to how the warranty applies to products that have been discontinued.If HON is unable to repair an item due to discontinuation, we will replace it with a comparable product or, if preferred, refund the purchase price.

E. To what extent beyond five years or the warranty expiration period as defined in section 3.4 are parts and components available for products that have been discontinued?We certify current products offered within this bid, or a functionally similar item, shall remain availablefor a period of twenty (20) years from the date of award.

F. Submit a copy of the manufacturer’s standard warranty for each product category.We have attached a copy of the HON Full Lifetime Warranty.



YOUR HON FULL LIFETIME WARRANTYEvery time you purchase a HON product, you’re making an investment in your future. We’re proud to play a part in that future, and you can trust us to do our best for as long as you need us.

The HON Full Lifetime Warranty is our assurance to you that the HON desks, workstations, seating, tables, or storage you purchase will be free from defective material or workmanship for the life of the product.

In the unlikely event that any HON product or component covered by the HON Full Lifetime Warranty should fail under normal workplace use as a result of defective material or workmanship, HON promises to repair it. If we are unable to repair it, we will replace it with comparable product or, if you prefer, we will refund your purchase price.

WHAT’S COVERED BY THE HON FULL LIFETIME WARRANTY?Your HON Full Lifetime Warranty applies to product manufactured after January 1, 2011. All HON product lines, materials, and components are covered by your HON FullLifetime Warranty except for the items described below.

The specific product lines, materials, and components listed below are covered under HON’s Full 12-Year and Full 5-Year Warranties (from date of purchase).

HON’S FULL 12-YEAR WARRANTY • Electrical components (lamps and ballasts are not covered) • Seating ilira®-stretch • Laminate surfaces • Seating controls • Signal seating upholstery fabric • Accessories • Wood seating • Veneer surfaces

HON’S FULL 5-YEAR WARRANTY • Panel and seating textiles

These warranties apply to HON products sold within the United States of America, U.S. Territories, and Canada, as well as U.S. Military and Federal Agency purchases (regardless of location).

HON FULL LIFETIME WARRANTY



IS ANYTHING NOT COVERED?There are a few exclusions to the HON Full Lifetime Warranty and to the 12 and 5-year warranties. These exclusions are: • All basyx® by HON products (these products are covered under a separate basyx® by HON warranty). • Color-fastness or matching of colors, woodgrains, or textures occurring in wood, leather, or other materials that naturally exhibit inherent color variations. • Customer’s own materials (COM) selected by and used at the request of a user. • Modifications or attachments to the product that are not approved by The HON Company and product failures resulting from such modifications or attachments. • Product normal wear and tear, which is to be expected over the course of ownership. • Products that were not installed, used, or maintained in accordance with product instructions and warnings. • Products used for rental purposes.

WARRANTY REQUESTS OR QUESTIONS?Your HON dealer is our mutual partner in supporting your warranty requests. To obtain service under this warranty, please contact your HON dealer. If you are not sure who your dealer is, please call HON Customer Support at 800.833.3964.

THAT’S YOUR HON FULL LIFETIME WARRANTY. AS AN OWNER OF HON PRODUCT, THE WARRANTY EXPLAINED HERE IS YOUR SOLE AND EXCLUSIVE REMEDY. THERE ARE SOME EXCEPTIONS IF YOU PURCHASED THE PRODUCT FOR HOME OR PERSONAL USE WHICH ARE EXPLAINED BELOW. TO THE EXTENT ALLOWED BY LAW, THE HON COMPANY MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE HON COMPANY WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES.

A WORD ABOUT PURCHASES FOR HOME OR PERSONAL USEPlease note, this section only applies if you purchased your HON product for your home or for your own personal or family use. HON’s warranties give you specific legal rights and you may have other rights, which vary from state to state. As a consumer purchaser, the complete exclusion of implied warranties noted in the above paragraph does not apply to you, however, to the extent allowed by applicable state law, the implied warranties are limited to the applicable term of the warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you.



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4.3 Website:

A. Is your firm prepared and capable of providing a dedicated website for each Entity that executes a participating addendum?The HON Company is prepared and capable of providing a dedicated website for each Entity that executes a participating addendum. Currently, The HON Company has multiple websites located withinwww.hon.com that meet the requirements as outlined in many of our current State and Local contracts.

B. If a website is available, describe in detail the features, benefits and capabilities the website offers. Each dedicated website for the Participating Entities will have full access to the benefits, features and capabilities of our main website, www.hon.com.

Features of the dedicated website will include:• Ordering and payment information – the website will provide information on how to place orders

with The HON Company and our Authorized Dealers. The HON Company’s remit to information will also be listed on the website.

• Contract specific pricing and discount information – the website will provide a link to our current List Pricer and the ability to request our most recent catalog. Discounts negotiated through WSCA and the Participating Entity will be available on the website.

• Authorized Dealer information – the website will list the contact information and addresses for Authorized Dealers as approved by the Participating Entity and WSCA. SBE/MBE status as certified by the Authorized Dealer and approved by the Participating Entity can also be noted on the website.

• Contact information for The HON Company Sales Team, Customer Support, and Contract Administrator will be listed on the website.

• Detailed product information including: features, dimensions, descriptions, price, finishes, textiles, multiple product views, and videos highlighting specific product series.

• Warranty information will be available on the website.• Product care information will be accessible on the website.• A link to www.honthinksgreen.com will be on the website; HONthinksgreen will provide detailed

information regarding environmentally preferred products, certifications, environmental data sheets and disassembly instructions.

• Information about The HON Company; company overview, vision statement, etc.• Showroom locations and contact information.

Capabilities of the dedicated website will include:• Links to Participating Entity procurement or State websites.• Contract related documents available for download.• Dealer locator.• Ability to request a current HON catalog; in PDF or hard copy.• Downloadable brochures and other product information.• Product Search features.

Benefits:• Information regarding HON’s product and pricing will be accessible to Participating Entities, End

Users, and Authorized Dealers on one website.



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• Information will be up-to-date and provide a quick reference for Participating Entities and End Users when reviewing products, contact information, discounting, etc.

• Environmental information about The HON Company and our products will be accessible and easy to find.

• The website will be user friendly and seamless to navigate with search features and links.

C. To what extent does your website provide detailed information on product offering, color and fabric options, pricing, and product compatibility? As described above, our website provides the following information about our product offering: dimensions, descriptions, price, finishes, textiles, multiple product views, and videos highlighting specific product series. Photographic images are available on the website for our product, finishes, and textiles. When a product is viewed on our website images of the item are provided, the list price is shown, collection and model numbers are displayed, compatible products are suggested for the product series, dimensions are listed, finish options are provided with images, product care information is provided and information regarding product features is presented.

D. Does the website provide the ability to search authorized dealers in the geographic area of each participating entity?Within each Participating Entity’s dedicated website we will provide a listing of Authorized Dealers. We will provide a link to our dealer locator on www.hon.com which will provide the ability to search the HON dealer network by zip code and mile radius, city and/or state. On www.hon.com a listing of our HON showrooms will also be provided.



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4.4 Customer Service:

A. Describe in detail how the firm proposes to provide satisfactory product representation and sales support to participating entities and how will the participating entity be notified of changes to the representative contact information.The HON Company has both a nationwide Sales Team and a nationwide network of AuthorizedDealers to cater to the needs of our End Users. The HON Company and our Authorized Dealers are prepared to meet with Participating Entities and End Users to present information about The HON Company and to demonstrate our product offering. Upon request, The HON Company will furnish literature that reflects our product offering. Literature will be provided free of charge and will includecatalogs, product information, brochures, pricing information, etc. Our website, www.hon.com, also includes a vast amount of information regarding HON product, pricing, certifications and environmental information. At the request of the Participating Entity, The HON Company will submit all literature for review and approval.

Changes to representative contact information: Participating entities will be notified of contact information changes to the Contract Administrator, Usage Report Administrator and to other primary representatives of the contract in writing and/or by email. If a Participating Entity has an alternate preferred method of contact, The HON Company will adhere to the preferred method of contact for the Participating Entity.

B. To what extent are your firm’s service centers open beyond the minimums described in section 3.11?Our Customer Support team is available between the hours of 7:00 a.m. – 6:00 p.m. Monday through Friday CST to answer phone and email inquiries. If there is an urgent issue or an emergency outside of business hours our Sales representatives are available to address customer concerns.

C. Describe the ordering options available including OEM direct, authorized dealer network, and website ordering. Purchase orders can be made out directly to either The HON Company or to the Authorized Dealer. OEM Direct Ordering Options: End Users who place orders directly with The HON Company can submit them by email or fax. While the purchase order may be made out to The HON Company, we encourage End Users to submit the purchase order to our Authorized Dealers for review. The Authorized Dealer will examine the purchase order for accuracy to ensure proper product and pricing is reflected on the order. The Authorized Dealer will then place the order with The HON Company on behalf of the End User through email, fax or The HON Ready Portal. An order acknowledgement will be sent to the End User and the Authorized Dealer outlining order details, production timeline, and shipment date.Authorized Dealer Network Ordering Options: Authorized Dealers can place orders via email, fax,or through the HON Ready Portal. Placing orders directly with the dealer provides them theopportunity to review the purchase order for accuracy and to ensure proper product and pricing have been reflected on the order. Authorized Dealers also have access to the HON Ready Portal which is a secure site with multiple resources that allow the dealer to view specials and process ordersaccurately, timely, and efficiently. Through the HON Ready Portal the dealer may create quotes, request design services, submit orders via EDI or e-order, and track current orders. Our ordering system ensures accuracy for large, complex, government orders. After the order has been entered into HON’s systems, the dealer/agency receives an Acknowledgement outlining the order details,



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production timeline, and shipment date. All orders made out directly to an Authorized Dealer are subject to credit approval.Website Ordering: The HON Ready portal is currently available only to our Authorized Dealer network.

D. Describe the process that will be used to ensure that a Customer Service Representative will respond to all inquiries within one business day.The HON Company Customer Service team members are driven by productivity metrics that measureboth quality and quantity factors on a daily basis. One primary metric is what we call “Average Seconds to Answer;” on average a HON team member picks up the phone within 60 seconds of receipt of the call. Incoming calls are automatically routed to the next available member and are monitored for content quality to ensure the customer receives the correct information. Each morning,voice mails are checked and calls are returned based upon the location and time zone of the customers.Although the majority of customer inquiries are received via phone, HON treats emails with the same level of importance as if the customer were calling HON directly. HON uses an email tracking system to ensure all emails receive a response in a timely manner. Emails received before 4:00PM CST are answered the same business day.To uphold HON’s exceptional level of customer service, we retain highly trained members withflexible scheduling and employ real time quality monitoring. Our customer service members receive six weeks of rigorous training and are empowered to resolve customer issues on the first call.

E. Describe the design and installation services available through your dealer network.Our Authorized Dealers have the ability to design and create drawings with specifications using CAD software. The HON Company also offers services to help our Authorized Dealers create professional drawings which include: 3-D Drawings, complete parts list, product compatibility, CAD furniture plans, photo-realistic renderings to help with visualization and furniture plan finishes. Our Authorized Dealers will become familiar with the project space and recommend the best way to receive and install the furniture with minimal impact to the End User. Our Authorized Dealers will work directly with The HON Company and the End User, designers, or other designated representatives, to ensure installation timeframes and deadlines are met. The installation will be performed by professionals who will ensure the job site is properly protected and will follow all appropriate safety precautions. In States that require union labor or prevailing wage rates, The HON Company will ensure appropriate professionals are utilized. Upon completion of the installation, all debris will be removed and surfaces wiped clean. A final inspection will take place with the End User to ensure furniture has been appropriately place, without damage, and the space is in move-in condition.

F. Describe in detail the process that your firm utilizes to track and respond to issues and concerns from both your Authorized Dealers and the purchasing entity.The HON Company’s Customer Service team uses a robust order tracking tool (Linx) to archive customer conversations associated with orders. Customer Service team members are required to update this system with notes from every call received by a customer. This process allows HON to track the status of the issue, track reoccurring issues, share information with internal departments, and resolve issues in a timely manner. Team members and team leaders have access to all conversations noted in the tracking tool; this is essential for backup purposes and quality monitoring. Issues can also be escalated to a team leader with all communications documented. HON is driven by the desire to identify the root cause of an issue, find a solution and sustain the process. Managers’ review escalated issues to ensure resolution is timely and accurate.

G. Describe your return and restocking policy and procedure when the purchasing entity orders in error.The HON Company is a made-to-order company because of this we do not stock items. The HON Company must provide written authorization for any returns; returned products are subject to a 25% restocking fee, in addition to cost of return freight.

H. Submit a sample of a completed Dealer invoice. A Sample is attached.



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4.5 Delivery:

A. Describe in detail how your firm processes emergency or rush deliveries that are requested by a Purchasing Entity.

The HON Company is a made-to-order company; because of this we do not stock any items. Emergency or rush orders are subject to a 3.5% list up-charge if The HON Company cannot meet the required dates within standard lead times for the product. If the emergency or rush delivery is a result of an Authorized Dealer error or The HON Company’s error such as damage, shortages, etc. The HON Company will make every effort to expedite the product at no cost to the End User.

B. Describe in detail the standard lead time for shipping for each of the shipping methods defined in section 3.7 of this RFP.

Drop Ship: Standard lead times for products delivered by a common carrier to the customer’s dock will be 60 days after receipt of a complete order.

Inside Delivery: Standard lead times for products delivered by an Authorized Dealer inside an office building location as designated on the purchase order will be 60 days after receipt of a complete order. The products will be unloaded and unboxed with no assembly required.

Installation: Standard lead times for products delivered, unloaded, and assembled according to design plan and to a move-in ready condition will vary depending on the size and complexity of the project.Products will ship within the 60 standard lead times. The Authorized Dealer will work directly with The HON Company and the End User to establish an installation schedule that has the least impact to the End User and the facilities. Every effort will be made to ensure the installation will be completed within the timeframe provided by the End User. The HON Company will assign a dedicated Project Coordinator to assist Authorized Dealers on large and/or complex orders. The Project Coordinator will be assigned to the project from the planning phase to the end of the project. The Project Coordinator will review order documents for completeness and accuracy, ensure the order totals are consistent with the purchase order totals and/or project totals outlined by the End User, and will work with the Authorized Dealer to create a project schedule. The Project Coordinator will continuously monitor the project to ensure adherence to milestones and project requirements. The following HON milestones have been identified and are critical to the shipment of the product:

Milestone: Explanation:Acknowledgement Date Date order is put into production planningShip Date Order leaves HON’s dockDeliver Date Order arrives at customer’s dockInstall Date Order is installedInitial Walk Thru Conducted by Authorized Dealer and End User, punch list items

identifiedPunch List Expedited Ship date is monitored; punch list items are identified by End User are

addressed, replacement and/or parts are expeditedFinal Walk Thru Order is completely installed (punch list issues resolved) and acceptance

from the End User has been received

The Project Coordinator will approve all changes to project milestones with both the Authorized Dealer and the End User prior to implementation. These changes will be documented within the order system.



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4.6 Firm:

A. Provide a brief history of your firm including the following:

The HON Company was founded in 1944, and through innovation The HON Company has grown to be aleader in the office furniture industry. As businesses grow and expand, HON’s designs and products have followed suit, keeping The HON Company relevant as both a new and existing solution. From file cabinets to executive chairs, desks to suites, The HON Company offers a full line of affordable and stylish products that look great and last for years to come.

1. Number of years manufacturing and marketing the Office Furniture product categories being offered in response to this RFP.

A. Systems Furniture – 1980’sB. Seating – 1977C. Desk/Tables – 1971D. Filing, Storage and Case Goods – 1953

2. Number of separate product lines available in each product category.

A. Systems Furniture – 4B. Seating – 50C. Desk/Tables – 22D. Filing, Storage and Case Goods – 19

B. Describe specifically what makes your firm a stable long term partner for WSCA.

We are confident HON’s foundations will provide the stable, long-term, partnership that WSCA and its members require. Our financial stability, experience, innovation, performance capabilities, and environmental attentiveness are the reasons HON stands out from the rest.

Financial stability - The HON Company is a subsidiary of HNI Corporation which is also based out of Muscatine, Iowa. HNI was incorporated in 1944 and is publicly traded on the New York Stock Exchange under the symbol HNI. HNI is a $1.6 billion dollar company with eight subsidiaries that participate in the office furniture industry. HNI Corporation reported $1,686,728,000 in net sales for the fiscal year end January 1, 2011.

Experience – HON has provided office furniture to the public for over 65 years and has participated on government contracts for over 20 years. Contracts for State and Local entities are available in all 50 U.S. states. Through our HON held General Services Administration Multiple Award Schedule GS-27F-0015S, HON provides access to a wide range of storage/filing, desking, systems, seating and tables to U.S. Federal Agencies across the world. Our Multiple Award Schedule and our State and Local contracts grant The HON Company the ability to fulfill office furniture needs for virtually every type of customer.

Innovation – The HON Company has a strong commitment to continuous improvement and innovation. In 1992, we introduced Rapid Continuous Improvement (RCI) to our employees; RCI empowers HON employees to find ways to develop more efficient processes and to eliminate waste. RCI has attributed to HON’s ability to increase productivity, improve product quality and enhance workplace safety. HON is



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able to offer short average lead times, from receipt of order to delivery and installation, for most of our products.

Product innovations for The HON Company are strongly focused on the environment and the needs of our customers; with this in mind, we created a program to ensure our products were responding directly to those needs. We call it Voice of the Customer; Voice of the Customer is an approach centered on turning to those who use our furniture for their everyday needs; the process includes interviewing End Users and designers to understand how they are using our furniture and what are their pain points. With this information HON has been able to create products that truly have the End User in mind.

Environmental Attentiveness – In 1947, the corporation began making card files from pieces of scrap metal generated from its contract business. More than fifty years later, The HON Company practices one of the industry's strongest and most comprehensive programs to conserve raw materials and reduce waste. Additional details regarding The HON Company’s environmental programs are outlined in section 6.2 of this response.

Performance Capabilities – At HON, we understand that product alone just isn’t enough, that’s why we hold service to such a high standard. We have a team in place to listen and understand our Government End User’s specifications and to create the very best solution for the end user to be successful in their procurement processes. The HON Company’s production, distribution and logistics network has the capacity to support hundreds of truckloads daily, seven days a week, shipped nationally and internationally. We have experience in coordinating major projects as well as delivering a single piece of furniture. Our dedicated Government Customer Support team has a solid foundation of government order characteristics and is available to both our Government End Users and Authorized Dealers. Customer Support Project Coordinators are assigned to large orders to assist our Authorized Dealers throughout the life of a project. Our nationwide network of Authorized Dealers works directly with The HON Company and our End Users to manage an order from time of quote until delivery, inspection and acceptance. Both The HON Company and our Authorized Dealer’s commitment to our End Users do not end when a project is complete. We are available throughout the life of the product to assist with replacement parts, warranty issues and all other product needs.

C. Describe specifically what information the OEM contract administrator would provide at annual meetings with an entity that has executed a participating addendum.

The HON Company can provide:• Usage reports detailing customer name, order number, invoice number, invoice date, invoiced

sales, product detail, model numbers, quantities and other information as outlined by the Participating Entity. HON can also provide any additional information or reporting as requestedby the Participating Entity.

• HON can provide information for the State that supports small business procurement program requirements and initiatives. For example, certified MBE/SBE Authorized Dealers in the participating State and total servicing volumes.

• We can provide information for the State that supports environmental sustainability procurement goals and initiatives. For example, complete listing of purchases within the State of environmentally preferred products.

• During annual meetings, The HON Company will discuss our performance under the contract, request feedback to ensure continued success, and provide any additional information necessary to properly summarize HON’s adherence to contract performance standards.

D. Describe specifically what information the OEM contact administrator would provide at annual contract evaluation meetings with the Master Agreement Administrator as defined in section 1.5 of this RFP.The HON Company can provide the same information as outlined above for the participating State. We can provide this information on an overall aggregate level or broken down by State. We can discuss trends and buying patterns within the States, discuss feedback received from meetings with Participating Entities, and review our overall contract performance.

E. Describe how you plan to implement the contract including having a single point of contact to perform and manage all aspects of this contract.



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The Contract Administrator will be the single point of contact to perform and manage all aspects of this contract. The Contract Administrator will be responsible for completing addendums with the participating States and WSCA. The Contract Administrator will also be responsible for submitting contract revisionrequests such as product changes, Authorized Dealer updates, etc. to WSCA and to participating States as necessary. Upon receipt of award, the Contract Administrator will engage our Sales team to communicate terms of the contract for both WSCA and the participating States. Informational packets in the form of presentations or word documents will be provided to our Sales team by the Contract Administrator to educate our Authorized Dealers on the terms of the contracts; these packets will be updated upon receipt of a modification. Modifications to our contracts will be announced to our Authorized Dealers and our Sales team through email communications. Our Sales team will ensure that our Authorized Dealers and End Users are up-to-date with the most current contract information. Questions or clarifications regarding the contracts by End Users and Authorized Dealers will be routed through the Contract Administrator, as necessary the Contract Administrator will reach out to WSCA and/or the participating Entity. The HON Company will keep up-to-date contract information on our dedicated websites for accessibility to End Users and Authorized Dealers.

F. Describe in detail your firm’s escalation management plan including contact information.

• Christy Lung, is the Contract Administrator and is the single point of contact; she will reach out to the appropriate department to work through potential issues. Direct line: 563-272-7351, fax: 563-272-7384, email: [email protected]

• Keith Keller is the Director of Government Contracts & Compliance; he oversees the Contract Administrator.Direct line: 563-272-7969, email: [email protected]

• Ben Brewster, Government Solutions Manager; he oversees the government Customer Support Team. Direct line: 563-272-7945, email: [email protected]

• Jeff Anderson, Vice President Government Sales; he oversees the Government Business Development Managers and manages government End User and Authorized Dealer relations.Direct line: 412-794-8005, email: [email protected]

• The following is contact information for Government Business Development Managers; they manage relationships with End Users and Authorized Dealers within their respective regions:

• Andy Bogart – North East Region; Direct line: 203-937-6572, email: [email protected]• Michael Hoenninger - Mid-Atlantic Region and PA; Direct line: 202-641-3975,

email: [email protected]• Steve West - Mid-Atlantic Region and South East Region; Direct line: 704-776-5872,

email: [email protected]• Maxine Gordon - South Central Region and South East Region; Direct line: 202-320-3768,

email: [email protected]• Mark Mueller - Central Region; Direct line: 630-362-2321, email: [email protected] • Duane Slaman – North West Region; Direct line: 719-661-5170,

email: [email protected]• Mike Sunday - Western Region; Direct line: 563-299-7910, email: [email protected]• David Norton – South West and South Central Region; Direct line: 469-855-5548,

email: [email protected]

G. Provide a one page resume of the single point of contact’s pertinent work experience relating to the provision of Office Furniture. See attached.



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Christy LungContract ManagerThe HON [email protected]

Education: • Bachelors of Business Administration – The University of Iowa • Masters of Business Administration – St. Ambrose University; anticipated

completion in December of 2011.

Anticipated Function: Serve as primary point of contact for WSCA Agreement and Participating States.

Length of Service with The HON Company: Over 3 years

Relevant Work Experience – The HON Company:

• Contract Manager for State and Local contracts. Manage over 40 State and Local contracts with contract pricing available in all 50 States.

• Review contract requirements, terms and conditions to ensure The HON Company is in compliance. Work with our Finance team to ensure reporting requirements are followed.

• Approve contract modifications for price changes, addition of product, and discontinuance of product and product replacements.

• Work directly with State and Local Procurement Officials on contract modifications and all other matters.

• Responsible for HON’s successful delivery of goods and services to State and Local government agencies.

• Prepare bid proposals for State and Local contracts.

• Previously held position as a Credit Analyst specializing in Government collections.



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4.7 Authorized Dealer Relationships:

A. Briefly describe what your firm requires from potential dealers to become an “Authorized Dealer.” Provide an Authorized Dealer List on TO11013 Appendix C Acceptance Document Section 4 Supplement in the format provided.The HON Company Authorized Dealer network is structured to achieve top performance, and it provides the most reliable delivery experience in the industry. We value our Authorized Dealer relationships because we are both working together towards a common goal; to deliver an exceptional experience to our customers. HON enters into an agreement with our Authorized Dealer partners based upon HON’s evaluation of the Authorized Dealer’s form and method of conducting business, business acumen, capacity to render service with respect to our products, financial stability, and business reputation. All of these characteristics must also fit into HON’s business philosophy, atmosphere, and strategies. Authorized Dealers are required to sign commitments that ensure HON servicing levels, standards, and terms and conditions are maintained. Approved Authorized Dealers must be able to provide the following services:• Receive purchase orders and review them for conformance to HON’s established pricing, discount

and freight policies. This also includes verification of quantities and requirements requested by the End User. The Authorized Dealer will contact the End User to work through all discrepancies.

• Notify The HON Company if there are delays to the project, The HON Company will proactively attempt to reschedule the shipment to avoid product storage; if the need for storage arises, our Authorized Dealer will provide storage related services.

• Upon receipt of shipment, inspect the contents of the shipment carefully. If shipment is made by a HON trailer, the Authorized Dealer must note any damages or shortages on HON’s trailer delivery sheet and file a corresponding claim with HON. If shipment is made by common carrier, the Authorized Dealer will note any damage or shortages on the freight bill and request an immediate inspection by carrier.

• Installation professionals will be provided by Authorized Dealers to install the product and ensure the job site is properly protected. All appropriate safety precautions will be followed as well as properly protecting the building and job site to prevent damage.

• Upon completion of the installation, the Authorized Dealer will ensure all debris has been removed and surfaces have been wiped down.

• Authorized Dealers will conduct a final inspection with the End User to ensure furniture has been appropriately placed, without damage, and the space is in move-in condition.

• As requested by HON, the Authorized Dealer will provide end-user orientation for all products.The HON Company has an extensive Authorized Dealer network in all 50 States; there are no States which currently are not covered by a HON Authorized Dealer.

B. Describe in detail how your firm currently measures an authorized dealers’ performance.The HON Company field sales team conducts business reviews on a quarterly basis with Authorized Dealer principals and key sales staff. Items specifically reviewed during this process are as follows:• Sales Results - It is critical that HON dealers meet their sales goals and have the appropriate

infrastructure to support these goals.• Quick Response Service Capability - The dealership must have trained service technicians to

address in warranty issue or service requirement.• Installer Training - Dealership must have access to quality installers either on staff or subcontracted

that have been trained by HON factory representatives in all product categories. It is also essential



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that the installer can provide proof of all necessary insurance requirements for each installation location

• Design Services - The authorized dealer must have designers available that have been trained in the space planning and specification of HON furniture. They must have an understanding of LEED and sustainability needs for projects. They must be proficient in the use of Giza, CAP, or any other product specifying software.

• Use of Technology - The dealership must be able to demonstrate the active use of technology to properly manage the business. Such as, maintaining the appropriate business management and financial systems. HON authorized dealers must be trained in entering orders electronically to allow for “clean” orders with significantly less errors. This is a key performance indicator that is discussed with HON dealers at each quarterly business review.

• Financial Performance - It is critical to HON and our valued clients that our authorized dealers have a strong financial footing and solid credit. Each dealership undergoes a financial evaluation through our credit department twice annually or if any unusual circumstances deem a review necessary.

C. Describe in detail the process for revoking a dealership from an authorized dealer for issues related to customer service, lack of inventory, poor design service, late deliveries, or other authorized dealer performance related issues.As part of our agreement with our Authorized Dealers, The HON Company reserves the right to take corrective action in the event of non-performance. The HON Company will become involved in issues of non-performance and will work to satisfy the End User as quickly as possible. If an Authorized Dealer has multiple service failures for a particular project, HON may reassign the project to another AuthorizedDealer to ensure the work is completed as per specifications outlined by the End User. If The HON Company consistently becomes involved with projects in which the dealer has service failures, the HON Company reserves the right to terminate the relationship with the Authorized Dealer.

D. Describe in detail how your firm will support and assist an authorized dealer in improving their performance and the corrective action process.The HON Company is committed to our Authorized Dealer partners and has structured our field sales team to serve as a mentor to our Authorized Dealers and their representatives. One-on-one coaching is provided by the Business Development Managers as well as our Regional Vice Presidents on a case-by-case basis. The Business Development Manager is immediately alerted to service failures by our Authorized Dealers and will work directly with the dealer and the End User to seek resolution. A coaching session will take place with the Authorized Dealer afterward to highlight where issues occurred and how to better structure their business practices to avoid future failures. Our field sales team works directly with our Authorized Dealers to tailor a selling model that enhances our dealer’s strengths and improves on our dealer’s weaknesses. Our field sales team conducts frequent “Sales Blitzes” with our Authorized Dealers to provide opportunities to strengthen relationships and service techniques with the Dealer, End User and The HON Company.

E. Describe in detail the process that your firm uses to track and respond to issues and concerns from both your Authorized Dealers and from Participating Entities.Issues and concerns are sent to The HON Company Contract Manager and are addressed immediately.

If the issue must be escalated, The HON Contract Manager will remain engaged in the process until resolution has been received. Issues and concerns from Authorized Dealers or from participating entitiesare tracked through internal databases and a data repository. Information regarding the issue, the response and the outcome are stored under the pertinent contract for future reference. The HON Company’s Customer Service team uses a robust order tracking tool (Linx) to archive customer conversations associated with orders. Customer Service team members are required to update this system with notes from every call received by a customer. This process allows HON to track the status of the issue, track reoccurring issues, share information with internal departments, and resolve issues in a timely manner. Team members and team leaders have access to all conversations noted in the tracking tool; this is essential for backup purposes and quality monitoring. Issues can also be escalated to a team leader with all communications documented. HON is driven by the desire to identify the root cause of an issue, find a solution and sustain the process. Managers’ review escalated issues to ensure resolution is timely and accurate.



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5.2 Systems Furniture and Accessories Evaluated Product Qualifications:

A. Description of Monolithic Panel System

HON Initiate®

Panel Systems offer a simple solution to your open plan needs while delivering the latest in sustainability and durability. It provides a stacked look without stacking complexity, and segmented panels provide tiled looks with the simplicity of monolithic construction.

Initiate is tough on the inside with steel cross members, aluminum uprights, zinc corners and glide towers and Nature core™ fiber board; tough on the outside with metal top caps, polymer base rails that don’t bend out of shape. The steel work surface stiffeners resist bowing, and recessed steel reinforcement channel design facilitates good ergonomics and easy pedestal placement.

Initiate panels meet SCS Indoor Advantage Gold Certification and Level 2 Certification by utilizing a patented material known as Nature Core. Metal components are finished using low VOC emitting technology while maintaining a HAP (hazardous air pollutant below 0.3 per gallon.)

Options

Panels may be installed as monolithic as well as segmented. The product line provides standard acoustical/tackable panels as well as moderately tackable and hard surface panels. Acoustical/tackable panels are offered in powered, non-powered and open base models and provide a Class A fire rating. Pass-thru panels (open area below work surface height) allow access to wall outlets and are also offered in powered, non-powered and open base models. Single, double, and triple tier clear glass panels in powered, non-powered and open base models are included in the standard offering of Initiate Systems. The visible light transmission of the frosted glass panels are no more than 90%, the optimal amount to providing privacy while still enjoying the transfer of natural lighting. Single tier perforated steel panels are also available in powered, non-powered and open base panels. Hard surface panels are constructed of high pressure laminate (HPL) and are available with the laminate on both sides or, laminate on one side and tackable fabric on the other. Laminate panels may also be coupled with clear and frosted glass models. Laminate panels are designed as powered and open base panels and are available in the same standard laminates as work surfaces.

A panel door with a lock can be utilized with standard panels to create private offices. The door surface is constructed of high pressure laminate (HPL) with the same standard laminate options as work surfaces. A sliding privacy screen that attaches to the panel system with tracks is available.

Technology panels provide access ports at the beltline to accommodate both electrical and data on both sides of the panel. Technology panels are able to accommodate two duplex receptacles and four data lines at the work surface height on each side of the panel. Technology panels, in addition to base rail capabilities, provide an additional routing of ten Cat 5E cables at beltline height at a 60% fill ratio (excluding electrical components). Panels have the capacity to be connected to panels of different heights without restricting specified configurations, without limiting capacity for hanging components, and without adversely affecting the structural integrity of the system. Maximum height is 81” for the Initiate panel system.



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Ease of Reconfiguration

The panel-to-panel connection design provides a positive, rigid, full-length connection of panels, including variable panel height connections. All are metal-to-metal connections at the top of the panels. Panels have the capacity for being connected at 90-degree, at three-way “T”, and at four-way junctures using the same, universal connector—multiple connectors are not required to be specified. Panels have finished integral ends so that there is no need to specify or install vertical trim. Panels may be added to an existing configuration without dismantling an entire run. Simply remove the top cap, slide an I-connector into the position corresponding with the new panel, and connect the new panel. Unused components that ship with the standard universal connector may be used for later reconfiguration.

Cable Management (Initiate)

Three prewired electrical system options are offered: a four-circuit option providing three utility circuits plus an isolated circuit for more sensitive equipment; a four-circuit option that provides two utility circuits and two isolated circuits for even more extensive computer usage applications; and a three-circuit wiring option that provides separate neutrals for each of the three circuits. All components are UL Listed and labeled. All wiring harnesses are in metal flexible conduit. Duplex receptacles fit within an opening sized for commercially available “designer style” receptacles. For ease of use, receptacles are numbered with circuit identification. The isolated circuit designator is colored orange or red. Capacity is provided for routing in-feed wiring from a floor, wall, or ceiling power source (routing from a ceiling area via a power / communication pole). Power in-feed options include base and ceiling in-feeds and a power pole option. Power in-feed options are attachable without any modification requirements to the panel or base rail covers. A pass-thru electrical harness with and without a power block is available.

B. Description of Frame and Tile system

Abound is a frame and tile systems which offers a clean, streamlined look that complements any office environment. Solid construction keeps it looking new over time. Flexible configuration, component and finish options make it both striking and practical. And friendly attributes make it easy to reconfigure and easy on your budget while reducing its environmental impact.

The Abound system meets SCS Indoor Advantage certification for air quality, and level™ 2 certification by BIFMA. The level certifies to the BIFMA e3 Sustainability Standard. Additionally, the system has a paint reclamation process that is used on non-show surfaces, particleboard made with 100” recycled content, recycled and recyclable polyester fabrics, and uses low VOC water-based adhesives.

Options

Panel frames ship fully assembled. Panel top caps, top end caps and vertical trim are constructed of metal. The structural members of the frame are constructed from steel and aluminum. Each panel frame has slots, integral to the panel, at each end and on both sides at 1” increments to provide capacity for structurally supporting hang-on components and adjustability. The panel frames have no “panel creep”, including that which is created by end-of-run finishing trim. Panel frames are universal, designed to accept all styles of panel tiles therefore eliminating the installation complexity of requiring specifically positioned tiles. Panels are UL Listed and labeled. All standard panels are equipped with lay-in cabling and electrical pathways in the base rail and lay-in cabling in the top rail. All panels, with the exception of the doors, accept electrical components for distribution. All panel base rail covers possess receptacle openings to allow installation of electrical components/receptacles. Panel base rail covers wider than 24” have two receptacle openings per side to allow installation of electrical components/receptacles. 24” wide powered panel base rail covers have one receptacle opening per side. All panels, with the exception of the doors, accept electrical components for distribution. Panel frames are capable of being segmented throughout panel height, allowing multiple tiles to be inserted on one panel frame. Panel frames are able to accept a minimum of two “stack-on” frames for change-of-height capability. Stacking panels are capable of accepting overhead storage components. The Abound system is capable of achieving a 12 ft. minimum straight run with a return panel at each end, without a requirement for intermediate support feet



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or support panels. The panel system has the capacity for vertically positioning any number of panel hung storage units when return panels are positioned at each end of the panels in which the storage units are positioned. Maximum height for the Abound system is 110”.

The following tiles are available for the Abound panel system: tackable acoustical, ported, monolithic, glazed, marker board, polymer/acrylic, painted metal, SecureFit tool, slotted tool, pass-thru and a custom tile kit that may be used with any approved ¼” thick rigid material as a tile. A panel door than can be used with any standard panels to create private offices. The door surface is constructed of high-pressure laminate, and is available in the same color ways as high-pressure laminate work surfaces. Fabric ported tiles are acoustical/tackable. Fabric tiles are available in both monolithic and segmented monolithic models. Panels with standard tackable tiles meet or exceed BIFMA acoustic recommendations when tested per ASTM-C423-90a. Glazing material is tempered safety glass. Fabric ported tiles are available with access ports above the work surface.

Technology panels are available with access ports at beltline. Technology panels are able to accommodate both electrical and data on both sides of the panel as well as two duplex receptacles and for data lines at the work surface height on each side of the panel. These technology panels also include a metal faceplate that conceals the work surface height conduit and frames the data faceplate and electrical duplexes. Widths, in 6” increments, between the specified range are offered: Structural and stacking panels: 24”, 30”, 36”, 42”, 48” and 60”. Panel door is 42” wide. The following heights shall be offered: Acoustical panels: 35”, 42”, 50”, and 65”. Stacking : 15” and 30” versions.

Ease of Reconfiguration

Panel-to-panel connection design provides a rigid, metal to metal connection of panels. In-line panel to panel connections are made without the requirement of additional or separately specified parts. Connection method provides self-leveling between panels. Panels are able to connect at 90 degrees, at three-way “T”, three-way 120 degree, and four-way junctures using the same, universal connector. These connectors are made of metal. Panel trim is available in full height or segmented to match tile configuration. Panels have the capacity for being connected to panels of different heights without restricting specified configurations, without limited capacity for hanging components, and without adversely affecting the structural integrity of the system. Slotted standards are offered to mount furniture components to a permanent wall, in lieu of using panels. Such a configuration utilizing a panel mounted perpendicularly to the permanent wall has the capacity for work surfaces to be used at the 90-degree juncture.

Cable Management (Abound)

A minimum of three prewired electrical system options must be offered: a four-circuit option providing three utility circuits plus an isolated circuit for more sensitive equipment; a four-circuit option that provides two utility circuits and two isolated circuits for even more extensive computer usage applications; and a three-circuit wiring option that provides separate neutrals for each of the three circuits. Circuits are rated for 20 amps for US and 15 amps for Canada. The system is UL Listed and labeled. Two horizontal pathways are available for distribution of electrical: at beltline and baserail. Components are connected to the panels and mating components without the use of tools. All wiring harnesses are in metal flexible conduit. Duplex receptacles fit within an opening sized for commercially available “designer style” receptacles. Receptacles are numbered (coded) with circuit identification. The isolated circuit designator is colored orange or red. Receptacles are color-coordinated with available panel trim colors and are able to be installed and removed without the use of tools. Capacity is provided for routing in-feed wiring from a floor, wall or ceiling power source (routing from a ceiling area via a power/communication pole). Power in-feed options include base and ceiling in-feeds and a power pole option. Options are attachable without any requirements for modifying the panels or baserail covers. The system consists of only one component per panel (excluding receptacles) to provide receptacle power blocks within a panel, and to extend to an adjacent panel through a straight panel connection or through and across a 90-degree, tee or cross connection (i.e., no jumpers required). All baserail covers (24” to 60” wide) have receptacle openings to allow installation of electrical components /receptacles. Pass-thru electrical harnesses are



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available to span multiple frames with or without power blocks. A pass-thru electrical harness without a power block is available. An alternative means of electrification is provided wherein junction boxes can be installed in panels at receptacle locations, allowing hardwiring from panel-to-panel and a power source. There is capacity to use commercially available “designer style” receptacles.

The Abound panel system is capable of handling CAT 3, 5, 5e. 6, and fiber optics. Capacity is available for lay-in routing of telecommunication cabling horizontally in the top rail of panels and in the base pathway. Additional routing capability exists vertically through the interior of panels, and horizontally along a raceway at work surface height. Capacity is provided in the panel receptacle openings in the base rail and throughout the panel for mounting commercially available data terminal devices. A 5” bend radius through the 90 degree connections is available to accommodate data cables. Cabling is able to enter or exit a panel through the bottom of the base rail at each panel juncture. A minimum capacity of 82 cables are available horizontally at the beltline through the panel frame without electrical installed; 61 cables with electrical installed (capacity figure at 60% fill rate). A minimum capacity of 74 cables is available in the base pathway without electrical and 27 cables with electrical (capacity figure at 60% fill rate). A minimum capacity of 8 cables is available in the top rail pathway. Commercially available data faceplates are capable of mounting inside the panel frame in a concealed fashion. Cable managers are available to organize and separate cabling within the frame.

C. Fabrics and Fabric Grades

Fabrics from industry-leading textile manufacturers Maharam and Momentum Group make up our Select Textiles offering. With approximately 200 color ways and ongoing annual refreshments, these textiles exude design elegance. All Select Textiles have been tested and approved so that standard lead-time ordering is quick and hassle-free.

Our Smart Textiles program delivers our broadest array of choices. The selection boasts 2,300 color options, including textiles from Maharam and Momentum Group. Smart Textiles are considered COM (customer’s own material), and covered by the warranties of their manufacturers (Maharam or Momentum Group).

City Lights panel fabric is classified Terratex, a designation reserve for fabrics made from 100% recycled or compostable materials. Terratex fabrics use increasingly sustainable manufacturing practices to produce a quality product that’s also recyclable at the end of its useful life.

Attire, Charged, Glo, and Quadrille seating upholsteries as well as Lucy and Twilight workstation fabrics are made with Repreve, a 100% recycled polyester yarn.

Our Asana workstation fabric uses Eco Intelligent Polyester which is antimony-free. Asana is Cradle to Cradle Certified Gold by MBDC.

D. Work Surfaces

Work surfaces are constructed of 1-1/8” particle board, steel, or a composite of the two materials. Work surfaces constructed of particle board have a resin-impregnated backer on the non-show, horizontal surface. The top surface is covered with high-pressure laminate conforming with NEMA Publication LD3. All edges that might be exposed in application are covered with edging material available in all non-metallic system trim colors. Grommets/wire management scallops come standard on work surfaces (except D-top and quarter round) and do not require specification or an up charge. Grommets come standard in all the same colors as the work surface edging material. Primary work surfaces have cord grommets or wire management scallops located at each end, near the rear edge. Peninsula work surfaces have a cord grommet or scallop, centered near the end, opposite the radial end. Corner work surfaces have cord grommet or scallop, centered in the corner. A minimum of 17-25 (dependant on which system) high pressure laminate color options are available and include a minimum of six wood grain patterns, a minimum of nine patterned selections, and a minimum to two solid colors. Primary and corner work surfaces have the capacity to be mounted in panel-hung applications or mounted in panel-



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hung applications or mounted to end supports with a modesty panel in freestanding applications. All work surfaces greater that 48” in length possess a steel reinforcement channel to provide added stability. Four options to support the work surfaces are available: end panel, return panel, cantilever, or storage support. A center drawer is offered to attach underneath 24” and 30” deep work surfaces. All work surfaces meet or exceed BIFMA test standards.

Work surfaces are offered in a variety of shapes which include jetty, peninsula, wedge, saddle, wave, and rudder tops. Primary work surfaces are offered in rectilinear shapes. D-shaped work surfaces are offered for positioning at the end of back-to-back panel-hung work surfaces. Quarter-round work surfaces to create “serpentine” work surface layouts are available. Panel-hung corner shelves are available in matching work surface laminate and edge styles. Countertops are offered in a variety of widths. Countertops mounted on adjacent panels abut one to the other, forming a continuous surface. Countertops are offered to position on panels configured at 90 degrees. A minimum of two edge details are offered and include t-mold, and 2mm edge band. Split top work surfaces are a part of the standard offering. Corner work surfaces are offered with straight leading edges of sufficient length to accommodate 20” wide keyboard trays.

Supports are connected to panels so that the work surface height, relative to the bottom of the panel, remains constant. Supports that rest on the floor are equipped with levelers providing 11/2" minimum adjustment. Supports attach to panels with a feature that prevents accidental dislodgement. Supports that extend to the floor offered to provide work surface heights of 29 ½". Supports provide capacity for mounting adjacent work surfaces with edges level to provide a smooth and continuous surface. Support legs with the capacity to pass cords through the support are offered. Supports that do not impede the removal of base rail covers from panels are offered. Cantilever bracket supports shall provide capacity for mounting a work surface at varying heights. Cantilever brackets ship standard with the work surfaces and do not require separate specification. Support legs are provided for mounting all offered work surface depths. Support legs which are functionally non-handed are offered. A single support leg has the capacity to mount adjoining work surfaces at common heights. Support legs extend 16" (maximum) outward from the panels to which they are attached. Full end-panel supports are provided for mounting all offered work surfaces depths. Full end-panel supports are non-handed. Flat and offset brackets are offered, allowing mounting of a work surface at 90-degrees to another work surface, at common heights. Support columns are offered to support the radial end of curvilinear work surfaces. Open design supports constructed of metal for panel hung applications are offered.

Panel-hung rectangular work surfaces and full end-panel supports are capable of being configured into a freestanding desk by adding a modesty panel. Panel-hung rectangular work surfaces and full end-panel supports are capable of being configured into a freestanding desk by adding gusset support brackets. Panel-hung rectangular work surfaces are capable of being arranged and connected into “L” and “U” freestanding configurations. Panel-hung corner work surfaces are capable of being configured with rectangular work surfaces into a freestanding configuration. Modesty panels are full height +0 / -3". Optionally, modesty panels for use with primary work surfaces are offered to provide a minimum clearance of 14" above floor level for 29 ½" high desks, allowing access to wall-mounted electrical receptacles. Supports between adjoining work surfaces extend forward from the work surface’s rear edge by a maximum of 16". Above-work surface storage units (hutches) are offered that attach to the work surface or work surface supports. Below-work surface storage units (pedestals) are offered. Units that attach to the work surface, freestanding, and mobile units are available. Full end-panel supports constructed of metal for freestanding applications are offered. Full end-panel supports constructed of laminate for freestanding applications are offered. Open design supports constructed of metal for freestanding applications are offered.

E. Pedestals and Drawers

HON offers the Flagship line of pedestals that deliver the desired look and long lasting quality for the durability that you have come to expect from the HON Company. Flagship’s space-efficient pedestals let users organize their information and resources to suit the way they work as freestanding storage or



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options that integrate with workstations. Flagship pedestals come in Universal, Standard and Mobile heights to accommodate the different needs of the users.

Universal height pedestals are 26 ½” H X 15“ W and come in 19 7/8” D, 22 7/8” D and 28 7/8”D models. These three models are available in the Box/Box/File or File/File configuration to better meet the users filing needs. These units fit under a workstation with a minimum height of 28 ½”.

Standard height pedestals are 28” H X 15“ W and come in 19 7/8” D, 22 7/8” D and 28 7/8”D models. These three models are available in the Box/Box/File or File/File configuration to better meet the users filing needs. These units fit under all HON workstations and desk shells.

Mobile pedestals are 22” H X 15” W X 22 7/8” D and a pedestal seat cushion can be added for addition impromptu seating. This pedestal with cushion is available with a Box/File configuration and can be pulled out when needed and pushed back under the desk when done to free up limited workspace.

Multi-Shift pedestals are also available 22 7/8” D X 15“ W and come in 26 7/8” H and 28” H models. These two models are available in a File/File configuration and each drawer locks independently for security. This functionality is ideal if employees share a desk or have a common area that needs to be accessible by different people.

The Flagship pedestals have an option for a satin chrome arch, full face integral pull or full radius handle to give you flexibility in the look and feel of each unit. Each pedestal comes with a pencil tray in the top box and a drawer divider in each box drawer. One follower block and one crossrail come standard in each file drawer. Each pedestal also comes with a counterweight to ensure that the unit will not tip when the top drawer is open. Steel ball-bearing suspension on file drawers allows full extension and on box drawer allows 90% extension. This enables the user to easily retrieve what is in each drawer. Each file drawer also has high sides that accommodate hanging files that can be positioned from front to back. HON offers other accessories that can be ordered to compliment these units and to meet the needs of the users.

Flagship pedestals come equipped with the HON “One Key” interchangeable core removable locks. This allows the user to order cores for each HON unit that can be opened by the same key. Pedestals can also be ordered without locks if security is not an issue that is important. The Flagship pedestals meet or exceed the SCS Indoor AdvantageTM Gold standard for indoor air quality and they also meet or exceed the ANSI/BIFMA level 2 sustainability standards. These Flagship pedestals are backed by the HON Full Lifetime Warranty so quality is built into each unit. These units also contain 25% post-consumer recycled steel to ensure that we reuse resources wherever possible. Hon provides a wide variety of options when it comes to paint choices for pedestals. There are 8 paint choices that make up the core offering, 2 Metallic colors, 32 Choice colors that match the color options of some of our competitors and we have partnered with Sherwin-Williams to color match any color you might want. These color options provide unlimited choices when it comes to matching the décor of each office.

F. Overhead Storage

Panel-hung overhead storage units are offered with flipper style doors, hinged style doors, and recessed flipper doors. Units are constructed of steel with a powder coat finish, reinforced door fronts and smoothed, brazed corners. Each style possesses a standard anti-dislodgement device to ensure a safe environment. Doors operate with a steel ball-bearing suspension, are lockable and can easily be re-keyed in the field to provide a keyed-alike option. Units are constructed to allow mounting of a task light underneath the bottom surface without additional parts. Panel-hung overhead units ship pre-assembled, saving precious time and money during the installation process. Overheads have the capacity for dividers, either provided with a storage unit or offered as optional accessories. All storage meets or exceeds ANSI/BIFMA test standards, to include load-limit testing. Optional door styles are available including painted steel and laminate fronts. Overheads possess off-modular capabilities when the spanning of two panel connections is necessary.



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G. Task Lighting

Fluorescent task lights are offered and UL Listed and labeled. A choice of four widths to function under each width of overhead storage cabinet or shelf offered. The cord is equipped with a 90-degree plug with an angled orientation to prevent interference with a plug in an adjacent position in a duplex receptacle. Units mount recessed underneath overhead storage cabinets and shelves, in such a fashion as to prevent accidental removal. Units mount without the use of tools. Units are offered with electronic ballast for increased energy efficiency. Units utilize lower mercury bulbs (T5 bulbs or better).

LED task lights are also offered and are UL Listed and labeled. Units are offered in at least two widths to function under each width of overhead storage cabinet or shelf offered. Units mount recessed underneath overhead storage cabinets and shelves without the use of tools. Units are capable of a daisy-chain application and can accommodate up to 8 links. Units include a frosted cover to minimize shadowing and glare, and to promote light diffusion.

H. Accessories

Tackboards

Tackboards are available to mount onto panels 24" to 60" wide. Units are fabric-covered and available in the same fabric offering as panels. Units mount to panels above work surfaces and fit between a work surface and overhead storage unit mounted at the uppermost position on a standing-height panel.

Paper Management System

A paper management system is available that utilizes a suspended tool rail to hang accessories. The following accessories are available: paper shelf, vertical file storage, telephone stand, binder storage, pen/pencil holder, accessory tray, and slanted sorter tray. The paper management system is constructed of painted steel for long-term durability.

Keyboard Platform

An articulating, swiveling, and height-adjustable keyboard tray is offered. Unit is fully retractable with glide suspension and extended arm with 19" (minimum) of in / out adjustment. Unit rotates 360-degrees and tilts 30-degrees (minimum), including a 15-degree (minimum) negative tilt. The tray also adjusts vertically 9 ¾" minimum. Gel palm rest is standard. A non-handed mouse tray, with pad, is available that tilts / swivels.



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5.3 Seating Evaluated Product Qualifications:

The HON Company offers an array of fabrics standard to our company in multiple grades for effective pricing abilities. We strive to provide differentiated and recycled materials such as post consumer recycled polyesters and Repreve® recycled fabrics in our lower grades. Our higher-grade options offer materials such as vinyls, solution-dyed nylons and polyurethanes and fabric treatments such as Crypton®, Greenshield

®, Permablok3

®and Nannotex

®to help with stain and fade resistance.

Examples include Grade V seating fabrics – Panorama, Striae, and Tile feature the GreenShield® textile finish, which provides superior water and stain repellency while greatly reducing the use of harmful chemicals. Grade VI seating fabric – Signal stands up to almost constant wear. Made from 100% solution-dyed nylon fibers for colorfastness, Signal fabric is bleach cleanable, and it carries HON’s 10-year warranty for wear-through. In addition to Core fabrics, HON offers Select Seating Upholstery for many seating models. Nano-Tex® protects textiles by building permanent spill and stain protection into the fiber structure of the fabric using high-performance nanotechnology. These textiles will last longer, retain their natural hand, and can be cleaned with any appropriate cleaning method. Nano-Tex comes standard on three HON seating fabrics: Tectonic, Inertia, and Centurion. Crypton® Fabrics and cushions protected by Crypton have a moisture barrier to resist stains, odors, and bacteria. Crypton-protected fabrics -Chance, Dart, and Floret can be found under Select Textiles at hon.com. Permablok3® Vinyl is easy to clean, highly durable, and moisture resistant. Permablok3 coating provides vinyl fabrics such as Candid, and Quick with an effective barrier against germs, abrasions, and stains.

The HON Company’s graded-in program is thorough but in order to meet the extensive needs of the customer, we also do a graded in partnership program in Select and Smart Textiles with fabric companies such as Maharam, Momentum and cf stinson which provide additional environmental needs such as environmentally improved manufacturing processes, optimized finishes (PFOA-free) and rapidly renewable content.

Many of The HON Company’s most popular chair models are available in an array of fabrics and grades that include an advanced barrier of fire protection for a small upcharge. This helps HON chairs comply with CAL 133 (California Technical Bulletin 133), the industry’s most stringent test for fire-retardant features for the entire assembled chair, providing greater assurance that the seating will not accelerate an actual fire.

The HON Company provides easy-to-use selection charts for optimal upholstery selection by seating product and model.

A. Executive Seating

The HON® Company offers a full line of wood and steel executive seating, with approximately 20 chair models to choose from. The Park Avenue® 5000 series is one of those models that is highly recognized for its’ elegant design with a ‘tuxedo drop’ back, hand upholstery and sewing details that add sophistication. It offers a personalized choice of wood or polished aluminum accents, and coordinates with the Park Avenue desk collection. The durable construction of the 5000 series includes a fully-upholstered outer back with deep contours to support the lumbar region, and urethane top pads over the



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arms of selected hardwood available in 7 finishes. The base has a steel substructure, with hardwood base caps and dual-wheel, hooded casters that roll effortlessly and silently.

Through the use of innovation and technology the HON Company Nucleus is a great executive chair that provides surprising comfort and support along with clean, thin aesthetics. It uses an advanced suspension material in the seat that allows the seat to be thin but still provide amazing comfort. It is available with an upholstered or mesh back option of ilira® -stretch, a soft non-abrasive material that will not damage clothing and moves with and supports your body while allowing airflow and breathability.

The HON Ignition™ family is a seating workhorse, which includes an executive chair in the line. Ignition offers multiple control options, arms options, upholstered and mesh back options, as well as different sizes that accommodate multiple size users; the Ignition™ family provides an option to fit almost any seating need in the office.

Environmental

The HON Company measures recycled content and recyclability as pre and post consumercontents as it pertains to LEED CI MR4.1 & 4.2 credits. Wood executive seating is 24% Post-Consumer and 4% Pre-Consumer recycled content, and 74% Post-Consumer recycled content average for corrugated packaging. Steel executive seating is 46.5% Post-Consumer and 1% Pre-Consumer, with 74% Post-Consumer recycled content average for corrugated packaging. HON encourages the use of bulk packaging and blanket wrap where appropriate.

Features

HON executive seating offers ergonomic features including pneumatic seat height adjustment to regulate the height of the chair relative to the floor, posture controls including 360 degree swivel, tilt with pivot point located directly above the center of the chair base, tilt tension that controls the rate and ease of recline, and tilt lock that locks out the tilt function when the chair is in the upright position. The Park Avenue 5000 series includes an additional option of mid-range knee tilt which allows for a pivot point located slightly ahead of the center of the chair base. It allows the user to recline at a slightly morerelaxed angle than the conventional tilt, achieving the level of comfort and support they are seeking. Wood versions are available in numerous popular finishes, and the entire offering is standard with 5-star base and options for hard or soft casters. Polished aluminum is available on some models for a small upcharge. Classic comfort, contemporary styling, and quality materials project a sophisticated, professional image to enhance the look of executive offices.

B. Work/Task Seating

Exceptionally durable and highly adjustable, high-performance work and task chairs from The HON Company stand up to whatever work you do. Nucleus is an example of a great work/task chair option. Through the use of innovation and technology the HON Company provides a great chair that provides surprising comfort and support along with clean, thin aesthetics. It uses an advanced suspension material in the seat that allows the seat to be thin but still provide amazing comfort. It is available with an upholstered or mesh back option of ilira® -stretch, a soft non-abrasive material that will not damage clothing and moves with and supports your body while allowing airflow and breathability.

The HON Ignition™ family is a workhorse in the work/task seating category. Offering multiple control options, arm options, upholstered and mesh back options, as well as different sizes that accommodate multiple size users; the Ignition™ family provides an option to fit almost any seating need in the office.

Volt 5700 Series, offers some of the features and comfort of the Ignition and Nucleus work/task chairs at a value price.



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Environmental

The HON Company measures recycled content and recyclability as pre and post consumercontents as it pertains to LEED CI MR4.1 & 4.2 credits. Work/task seating is 45.5% Post-Consumer and 1% Pre-Consumer recycled content, and 44% Post-Consumer recycled content average for corrugated packaging. HON encourages the use of bulk packaging and blanket wrap where appropriate.

Features

HON work/task seating offers ergonomic elements including pneumatic seat height adjustment to regulate the height of the chair relative to the floor, seat glide mechanism that allows the seat cushion to travel forward and back, then locks into position, 360 degree swivel, synchro-tilt that allows the back to recline at a 2-to-1 ratio to seat angle so the user can recline while keeping the seat cushion relatively level to the floor. Tilt tension controls the rate and ease of recline, while the tilt locking feature locks out the tilt function when the chair is in the upright position. Other posture controls available on certain HON work/task seating includes passive hip pivot motion where the seat remains stationary while the back pivots, side tilt tension which controls the rate and ease of recline and is conveniently located on the right side of the chair allowing the user to achieve the level of comfort and support they are seeking. Most models are available in black or titanium/platinum finishes, and the entire offering is standard with 5-star base and options for hard or soft casters. Mesh backs are available on many models.

C. Guest/Side Seating

For guest/side seating HON offers a full line of wood and steel choices. While most of this seating is coordinated with executive and work/task product families, stand-alone units round out the offering. In addition to being an example of a great work/task chair, Nucleus is also a great guest/side chair. Through the use of innovation and technology the HON Company provides a great chair that provides surprising comfort and support along with clean, thin aesthetics. Nucleus uses an advanced suspension material in the seat that allows the seat to be thin but still provide amazing comfort. It is available with an upholstered or mesh back option of ilira® -stretch, a soft non-abrasive material that will not damage clothing and moves with and supports your body while allowing airflow and breathability.

Pagoda® guest/side seating offers both a fully upholstered or wood back options, and is a stackable seating solution. It is stackable up to 5 units high, has moderate proportions to maximize space, with wood back models available in 7 veneers. Upholstered units come outfitted with a choice of casters or glides, and stack up to 5 high with or without arms.

HON’s Solution Seating® is another example of a steel guest/side seating product that welcomes visitors to your office or reception area with tasteful comfort and clean lines. It provides quality seating and durability at a great value, and the straightforward style blends into any office area. Solution Seating offers a sled base, four-leg base or armless guest chair options.

Environmental

The HON Company measures recycled content and recyclability as pre and post consumercontents as it pertains to LEED CI MR4.1 & 4.2 credits. Wood guest/side seating is 0% Post-Consumer and 1% Pre-Consumer recycled content, and 74% Post-Consumer recycled content average for corrugated packaging. Steel guest/side seating is 37.5% Post-Consumer and 1.1% Pre-Consumer recycled content, and 74% Post-Consumer recycled content average for corrugated packaging. HON encourages the use of bulk packaging and blanket wrap where appropriate.



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Features

Ergonomics are addressed through the use of seat/back contours and foam construction. Wood versions are available in numerous popular finishes, and the entire offering can typically be customized via different arm and base options. Most steel guest seating is available equipped with casters or glides.

D. Reception/Lounge Seating

The HON Company offers a full line of reception and lounge seating. This offering includes models that can be ganged with other chairs and tables in multiple configurations, as well as more traditional sofa/loveseat/chair models. Riley

™ reception furniture is a highly versatile seating collection that can be

used virtually anywhere with its transitional styling and numerous configuration possibilities. It includes five chair models, as well as two ganging tables to create U- or L-shaped configurations. The construction of Riley reception furniture is one of durability with a catalyzed finish and molded nylon glides, and is available in 7 HON standard veneer finishes.

The Park Avenue®

5000 series is one of those models that is highly recognized for its’ elegant design with hand upholstery and sewing details that add sophistication. It offers a personalized choice of wood or polished aluminum accents, and coordinates with the Park Avenue desk collection. The durable construction of the 5000 series includes a fully-upholstered outer back with deep contours to support the lumbar region, and urethane top pads over the arms of selected hardwood available in 7 finishes. The base has a steel substructure, with hardwood base caps and dual-wheel, hooded casters that roll effortlessly and silently.

The Invitation® line of reception seating from HON works well for areas where elegance plus ganging is needed. It’s constructed of hard maple for lasting wear, and features a contoured back rest, floating back construction for easy cleaning, and single or double rail arms. As with the Riley model, Invitation can create endless ganging configurations.

Environmental

The HON Company measures recycled content and recyclability as pre and post consumer contents as it pertains to LEED CI MR4.1 & 4.2 credits. Reception/lounge seating offers very minimal Post-Consumer and Pre-Consumer recycled content, but has 74% Post-Consumer recycled content average for corrugated packaging. HON encourages the use of bulk packaging and blanket wrap where appropriate.

Features

Wood versions of reception/lounge seating are available in numerous popular finishes, and models offer the flexibility of choosing legs or casters. Bariatric versions are also available when the need arises.

E. Conference Seating

The HON Company offers a full line of wood and steel conference room seating, with approximately 20 chair models to choose from. The Park Avenue 5000 series is a wood conference room seating option that includes mid-range knee tilt which allows for a pivot point located slightly ahead of the center of the chair base. It also allows the user to recline at a slightly more relaxed angle than the conventional tilt, achieving the level of comfort and support they are seeking.

Ignition™ steel seating has a sleek appearance, with a broad choice of upholstery options (including a mesh back), comfortable contours with three different back sizes with proportionally scaled seat sizes to fit body types from the 5

thto the 95

thpercentile. Three control options support everything from casual to



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intensive use. Height- and width-adjustable T-arms are available for higher-end functionality. Polished aluminum c-arms and bases are available for a high-end look for the conference room.

The Pillow-Soft 2090 Series steel conference chair is another option from HON that is fully upholstered leather including outer back, with memory foam in the seat, deeply sculpted lumbar support and a five-star steel base substructure with select hardwood caps. A great conference seating choice.

Environmental

The HON Company measures recycled content and recyclability as pre and post consumercontents as it pertains to LEED CI MR4.1 & 4.2 credits. Conference seating is 46.5% Post-Consumer and 1% Pre-Consumer recycled content, and 74% Post-Consumer recycled content average for corrugated packaging. HON encourages the use of bulk packaging and blanket wrap where appropriate.

Features

Additional HON conference room seating offers ergonomic elements including pneumatic seat height adjustment to regulate the height of the chair relative to the floor, back height adjustment to position lumbar support within a fixed range, seat glide mechanism that allows the seat cushion to travel forward and back, 360 degree swivel, arm options, and tilt with pivot point located directly above the center of the chair base. Tilt tension controls the rate and ease of recline, while the tilt locking feature locks out the tilt function when the chair is in the upright position. Side tilt tension controls the rate and ease of recline and is conveniently located on the right side of the chair allowing the user to achieve the level of comfort and support they are seeking. Synchro-tilt allows the back to recline at a 2-to-1 ratio to seat angle so the user can recline while keeping the seat cushion relatively level to the floor. Wood versions are available in numerous popular finishes, and the entire offering is standard with 5-star base and options for hard or soft casters. Polished aluminum is available on some models for a small up charge. Classic comfort, contemporary styling, and quality materials project a sophisticated, professional image to enhance the look of conference rooms.

F. Stackable/Folding Seating

Flexibility. That’s what HON delivers with our streamlined selection of stacking/nesting chair options—seating that’s there when you need it and out of the way when you don’t. Pagoda® has a wood back option, in addition to and upholstered seat and back as a stackable seating option. It is stackable up to 5 units high, has moderate proportions to maximize space, with wood back models available in 7 veneers. Upholstered units come outfitted with a choice of casters or glides, and stack up to 5 high with or without arms.

The Olson Stacker® has a polymer seat and back shell that provides outstanding performance with a chrome frame, vented back with handle, available in 7 colors, ganging option, packaged 4 per carton, and an available storage cart that holds 40 chairs. There is also the option for fire code compliance for one shell color with a small up charge. Olson seating also includes non-flexing stacker chairs in 3 frame colors, 7 shell colors, packaged 4 per carton and has an optional upholstered seat. Fire code compliance is also available for one shell color with a small up charge.

HON’s GuestStacker® 4030 Series has a wall-saver design, is available in 4 colors and packaged 4 chairs per carton. The seat and back shell are constructed of a copolymer resin for durability. This chair stacks 6 high without a cart, and 28 chairs on the available storage cart.

Environmental

The HON Company measures recycled content and recyclability as pre and post consumer



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contents as it pertains to LEED CI MR4.1 & 4.2 credits. Stackable/folding seating is 60% Post-Consumer and 3.5% Pre-Consumer recycled content, and 74% Post-Consumer recycled content average for corrugated packaging. HON encourages the use of bulk packaging and blanket wrap where appropriate.

Features

Stackable seating is available in upholstered, polypropylene, and wood-back models. Frames for these lines are available in multiple finishes, tubular and wire formats, and sled or 4-leg bases. The offering consists of a broad range of stacking capabilities - as low as 4-12 high on the ground, to as high as 26 to 40 with the use of a cart. Most models can accept glides, with the option to gang units together when space is at a premium.

G. Work Stools

The HON Company offers many stool options to coordinate with the work/task seating families within the offering. To coordinate with conference and work/task seating, Ignition Series stools offer back height adjustment, fixed or adjustable arms, and available in a variety of upholstered options or a mesh back of ilira

®-stretch that provides total back support.

The 7700 Series of stools has traditional styling and superb quality, with ergonomic options including pneumatic, swivel and adjustable foot ring, and optional adjustable height arms are available. This stool has a polymer outer back with several fabric choices for multiple style options.

HON’s Volt™ Series, offers nearly all the features and comfort of the 7700 Series of stools at a value price.

Environmental

The HON Company measures recycled content and recyclability as pre and post consumercontents as it pertains to LEED CI MR4.1 & 4.2 credits. Work stools are 45.5% Post-Consumer and 1% Pre-Consumer recycled content, and 44% Post-Consumer recycled content average for corrugated packaging. HON encourages the use of bulk packaging and blanket wrap where appropriate.

Features

HON task stools for standing height workstations, reception areas and art rooms and labs offer ergonomic options including seat depth adjustment, back height adjustment, lumbar adjustment, as well as many arm options. Most models are available in black or titanium/platinum finishes, and the entire offering is standard with 5-star base, adjustable foot ring, and options for hard or soft casters. Glides on some models are also available for a minimal up charge.



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5.4 Desks and Tables Evaluated Product Qualifications:

The HON® Company desks and tables are independently verified by meeting and exceeding BIFMA performance standards for durability, safety and structural adequacy, as well as ISTA standards for shipment packaging so it arrives in excellent condition, in perfect working order and equipped to deliver a lifetime of dependable service. The laminate series is level® 2 Certified in conformance with the BIFMA e3 furniture sustainability standard. Additionally, this series is certified Indoor Advantage™ by Scientific Certification Systems to be in compliance with specific indoor air quality emission requirements.

A. Free-Standing Desks

HON offers an expansive product line for free standing desks; including seven series of laminate, four series of veneer, and four series of steel construction. The 10500 Series laminate desks are the workhorse of the workplace, with an extremely broad offering, enhanced design and functionality, and better built than anything else in its price class. The Park Avenue Collection® of desks, storage and tables is available in veneer or laminate to facilitate visual continuity across an entire facility. Designed for upscale interiors, the fashionable portfolio is characterized by its clean, uninterrupted lines, vertically-matched wood-grain and precise look of custom cabinetry. Park Avenue desking offers a host of personalized styling choices, including edge profiles, handle designs and finishes, and wood or frosted doors, and is supported by executive, lounge and guest seating. HON steel series desks are designed to work well in a variety of office and educational environments, featuring modesty panels, rounded edge desk tops, wire management and coordinating storage units. They offer high performance for the price with sturdy steel construction, reinforced frame, and high-pressure laminate work surfaces and baked enamel finish. The Initiate® series of metal desks, which are featured in the monolithic panel system, offer contemporary design while being a flexible free-standing desk solution.

Sizes

The number of desk sizes vary by product series, however, all lines include 60 and 66-inch widths, 30-inch depths, and 29 ½ - inch heights. Additional sizing includes, 72”W x 36”D x 29 ½”H (also a 30” depth) and 48”W x 30”D x 29 ½”H available in several laminate offerings.

Number of Drawers

Laminate and veneer desk drawers feature a 5-sided construction for added strength, easy alignment or replacement of fronts and include hang rails to store letter or legal-sized folders. Not only do HON steel desks look good, they are also very well constructed. Steel desks offer ¾ extension box drawers with one divider providing 20” deep filing capacity, and full extension triple-tied cradles on all file drawers provide 21” deep filing capacity. They have high-sided file drawers that accept hanging files without hang rails, and spring-loaded follower blocks are standard. The double “O” ring ped frame provides for superior rigidity and smooth drawer movement. All desks are equipped with long-lasting steel ball-bearing suspensions for smooth, quiet operation and the majority have full extension or at minimum ¾ extensions for a couple of box drawers in the laminate series. Desks with double full pedestals have 5 drawers, 3 for single full pedestals. Double ¾ pedestal desks have 4 drawers, 2 for the single ¾ pedestals. All desk pedestals feature an interchangeable, core removable lock which allows for a post-purchase option of keying alike and make re-keying quick and easy.



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Finishes & Materials

Laminate desk materials consist of contract-grade, high-pressure laminate over 1-1/8” or 1-1/2” solid-core particleboard, or durable, commercial-grade thermal-fused laminate over 1-1/8” solid-core particleboard. Laminates provide maximum protection against scratches, spills and stains. Construction of laminate desks is metal-to-metal cam-lock fasteners, wood dowels and glued mortise and tenon joints; there are no wood screws, so there is no risk of stripping out when it is necessary to relocate the desk. Veneer tops are 1-3/16” thick, 3-ply balanced panel and solid-core construction. Tops are hand-selected; the slip-matched veneer faces receive a multi-step catalyzed varnish application that produces a rich, lustrous finish. Steel series desks are constructed with laminate tops of 1 1/8” thick particleboard, legs available in chrome or platinum metallic, and have a reinforced double “0” frame inner structure which keeps the desk solid and sturdy for years of use. The production process is what sets The HON Company apart from other manufacturers.

Other Features

Other features and amenities of HON series desks include adjustable hex leveling glides with a ¾” adjustable range to allow floor-standing desks to be easily leveled without lifting the unit, conference overhang (on 72”W x 36”D desks) that provides visitor’s knee space on the approach side of the desk for meetings; full height modesty panels for a formal look and added privacy; open modesty panels (on select models) provide easy access to wall electrical outlets, and pullout reference/writing shelf to provide additional work surface space (on select models). HON laminate desks utilize European fasteners that are metal-to-metal connections for maximum strength, have fewer brackets, and no cleats. HON uses more fasteners for fewer stress points, permitting ease of field disassembly and re-assembly. The HON Company continues to enhance design and functionality of their desks with upgraded cord managementoptions, organizational tools, expanded laminate offerings, increased stack-on door and decorative handle options, for a best in price line of desk products.

B. Conference Room Tables

The HON Company conference table collection introduces a comprehensive solution in both laminate and veneer that complements most existing and new case goods collections. The Preside™ family of laminate and veneer conference tables is conscious, compatible and capable. It addresses customer’s needs of enhanced personal space, compatibility with all HON case goods and better access to technology.

Sizes

The Preside series of conference table tops are available as single pieces sized from 5 – 8 feet to create multiple combinations, or 10-14 feet and 16-20 feet to simplify determining how many top components are required for a specific conference room, you simply select the width and depth of the Preside table top. Preside has six table top shapes with the rectangular, round and racetrack tops spanning from compact 30” x 60” footprints, up to 54” by 30-feet. Additionally, HON offers veneer and laminate conference room tables that are available in a standard height of 29.5”, and a bar height of 42” (for standing height x-base). Round and square tables are sized in 36”, 42”, and 48” diameters. The rectangular, racetrack, and boat styles are available in 15 different sizes ranging from 30”x60” up to 54”x240”, with the 48” and 54” tables that can also be specified greater than 20’ with the standard product, length is unlimited.


The Preside series offers 27 laminates, 7 veneers, 5 metallic base paints and 19 edgebands, with profiles that match training tables and systems components. Additional veneer conference room tables have 7 wood grain finishes, and laminate tables are available in 8 wood grain finishes, with 14 patterns and 5 solids.



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Bases

Preside has over twenty bases, some of which enhances personal space with an inward curve to maximize knee space while providing solid support for the weight of the top. In addition to this ergonomic base option, other bases for conference room tables include panel/slab, x-panel, curved panel/slab, curved x-panel, traditional panel, traditional x-base, cylinder cube, hollow panel, curved hollow panel, aluminum t-leg, aluminum x-leg, and standing-height aluminum x-leg. Panel x-bases for use with round and square table tops have a metal box to allow use of a pop-up or flip-top technology. All bases feature adjustable leveling glides.

Cabling Options

Connectivity is a strong suit of HON conference tables. Cable options for AV, computer, and electric include a 4-power-2-data receptacle flip top port, a 3-power-1-data receptacle pop up port, dual aluminum support beam with integrated cable management, 2-circuit hardware electric system to daisy-chain power,power strips, and an over-sized wire trough providing aesthetically appealing power concealing solutions.

C. Small Office/Side Tables

Sizes & Finishes

Durable material and construction make laminate occasional tables ideal for high traffic areas such as lobbies, reception rooms and lounges as well as the versatile design is also well suited to private offices. The top selling, best in series veneer collection is Park Avenue. The table tops are constructed as ¾” thick, 3-ply balanced panel and solid-core with hand-selected, slip-matched veneer faces over medium-density fiberboard and multi-step catalyzed varnish finish and includes three edge profile choices. Laminate tables are constructed of durable, commercial-grade thermal-fused laminate over ¾” solid-core particleboard that resists scratches, spills, stains and has a smooth, flat PVC edge detail. Both veneer and laminate tables have solid hardwood legs with tack glides, and the top to the apron and legs are bracketed and braced, for ease of assembly. For both finishes, the coffee table is 48”L x 20”D x 16”H, the corner table is 24”L x 24”D x 20”H, and the end table 24”L x 20”D x 20”H. In addition to these tables, HON offers a laminate cylinder table with a 20”diameter, 20-inches high, and a cube table that is 24”L x 24”D x 20”H.

D. Training Tables

The HON Huddle™ is a multi-purpose table that supports the changing needs of the workplace, by creating instant work areas for training, presentations, conferencing, and collaborating. It has a comprehensive selection of functional options and a broad finish offering to work everywhere. Huddle tables are flexible, compatible and capable. Additionally, HON offers the Adjustable Height Training Tables series, and Perpetual® training tables that are also designed for a versatile work environment. Sizes

HON training tables are available in a standard height of 29.5”, with adjustable height of 22.5” – 32.5”. Rectangular shaped tables are sized from 18”x48” up to 30”x96”, half-round in 30”x60”, 32”x48” and trapezoid 30”x60” or 30”x48”.


Huddle tables are available in 23 laminates, 3 edge styles, 16 edge colors, and 10 paint colors. Other HON training tables are laminate with 8 wood grain finishes, in 14 patterns and 5 solids.



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Bases & Mobility

The bases are post leg, fixed t-leg, nesting/flip-top t-leg, folding and height adjustable. Both glides and casters attach to the foot easily without tools for assembly. Bases that are specified with casters include two locking and two non-locking. Bases specified with glides have four adjustable glides, which adjust 1-inch.

Fold Ability, Storage & Transportation Options

Training tables are designed to fold inward, with collapsible top for stacking or cart option. Nesting tables flip and can be nested, and a cart is available for folding tables. The Huddle training table has a smooth, user-friendly flip top motion for dampened articulation with a nylon friction ring that allows the table to tilt in a steady, controlled manner.

Cabling Options

Huddle tables offer affordable electrical solutions, with plug and play efficiency, non-sequential convenience, streamlined, low-profile design and flip-top compatibility. Cabling options include ganging hardware, 3” round AC power hub, data grommet, 2-circuit hardware electric system to daisy-chain power, power strips, and over-sized wire trough that accepts up to 15 utility power cords. The Huddle 2-circuit, 4-wire power system meets the most rigorous specifications and meets UL 183 and NEC 604, with up to 6 tables per circuit and up to 12 tables per in-feed.

E. Dining Room Tables

Size

HON Company dining room/hospitality tables come in a standard height of 29.5”, with available round and square shapes in sizes 24” up to 48”, and rectangular sizing starting at 24”x48” up to 36”x96”.

Leg Types

Bases for these tables are cast x-base, round tube x-base, round tube t-leg, round base, standing height round base, standing height round base with foot ring, five column tube base, and four prong x-base. There is a template for the underside of the tables to facilitate base attachment. Bases are attached with self drilling screws, no drilling is required.


These tables are 1-1/8” thick laminate with 8 wood grain finishes, in 14 patterns and 10 solids. The comfort edge tops are 1-1/8” thick MDF with a vacuum formed membrane press application of rigid PVC vinyl over MDF.

Mobility, Fold Ability, Storage & Transportation

HON dining room/hospitality tables are a durable, non-mobile, non-folding lunch and break room option that offer multiple top and base options, three edge treatments to personalize the look, and bases that are both standard and standing height to accommodate chairs or stools.



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5.5 Filing, Storage, and Case-Goods Evaluated Product Qualifications:

A. Filing Cabinets

The HON®

Company has two different types of filing cabinets. There are lateral files and vertical files that offer different options to the user’s filing needs and space requirements.

Vertical – Drawer Details

The Vertical File has 2 drawer versions that are 15” W X 29” H, the 4-drawer is 15” W X 52” H and the 5-drawer is 15” W X 60” H. The 250B series is 28 ½” D and comes with a fully enclosed security base, while the 310 series is 26 ½” D. Both series have a spring loaded follower that is adjustable on a 5/8” center. These models have three-part telescoping ball-bearing suspension for smooth opening and closing. Additionally, the 510 series model is 25” D with a cradle suspension and wire follower when a smaller footprint is needed in an office area. Vertical Files have aluminum drawer pulls, label holders, and thumb latches and are available in legal and letter sizes. Each file drawer also has high sides that eliminate the need for hang rails.

Vertical – Finish & Other Features

Vertical files are welded case constructed and contain 25% post-consumer recycled steel ensuring reuse of resources wherever possible. HON provides a wide variety of options when it comes to paint choices. There are 8 paint choices that make up the core offering - 2 Metallic colors and 32 Choice colors that match competitive color options, and we have partnered with Sherwin-Williams to color match any color you might want. These color options provide unlimited choices when it comes to matching the décor of each office. Vertical files come equipped with the HON “One Key” interchangeable core removable locks. This allows the user to order cores for each HON unit that can be opened by the same key. These verticals meet or exceed the SCS Indoor AdvantageTM Gold standard for indoor air quality and they also meet or exceed the ANSI/BIFMA level 2 sustainability standards. They are backed by the HON Full Lifetime Warranty, so quality is built into each unit.

Lateral – Drawer Details

HON offers both Flagship and Brigade model laterals. Flagship is the premium line and offers the most features, while the Brigade line is high quality but at a lower price point.

Flagship lateral files come in models that are 18”D and widths that are 30” W, 36” W or 42” W. The universal height 2-drawer is 27 ¼” H and fits under a work surface that is at least 28 ½” H. The standard height 2-drawer is 28” H and fits under all HON work surfaces and desk shells. The 3-drawer model is 39 1/8” H and the 4-drawer model is 52 ½” H. The 5-drawer is 64 1/4 “H and can be ordered with or without a posting shelf. The top drawer on the 5-drawer is a roll out shelf for easier access to the drawer contents. The Flagship laterals have an option for a satin chrome arch, full face integral pull or full radius handle to give you flexibility in the look and feel of each unit, as well as adjustable hang rails to accommodate different paper sizes, and adjustable leveling glides to ensure safety and proper performance.

Brigade files come in models that are 19 ¼" D and widths that are 30” W, 36” W or 42” W. The 2- drawer is 28 3/8” H and the 3-drawer model is 40 7/8” H. The 4-drawer model is 53 1/4” H and the 5- drawer is



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67“H and comes with a posting shelf. The top drawer on the 5-drawer is a roll out shelf for easier access to the drawer contents. The Brigade laterals have different pulls depending on the model. The Brigade 800 series has a full-width radius pull, the 700 series has a full-face integral pull, and the 600 series has a bright anodized aluminum recessed drawer pull/plastic label holder. The Brigade 500 series has a monochromatic pull.

The Brigade line also offers lateral files with storage that incorporates 2 lateral file drawers with storage on top, units with all roll-out shelves, and shelf file models that come with or without doors.

Lateral – Finish & Other Features

Flagship and Brigade lateral files contain 25% post-consumer recycled steel ensuring reuse of resources wherever possible. HON provides a wide variety of options when it comes to paint choices. There are 8 paint choices that make up the core offering - 2 Metallic colors, 32 Choice colors that match competitive color options, and we have partnered with Sherwin-Williams to color match any color you might want. These color options provide unlimited choices when it comes to matching the décor of each office. Both Flagship and Brigade lateral files come equipped with the HON “One Key” interchangeable core removable locks. This allows the user to order cores for each HON unit that can be opened by the same key. They have a locking mechanism on both sides for superior security, and Flagship can also be ordered without locks if security is not an issue.

These laterals have flush tops and sides with a reinforced case construction so they look good and stand up to use. The units use three-part telescoping ball-bearing suspension for smooth opening and closing. Each drawer has adjustable hang rails to accommodate different paper sizes and adjusting leveling glides to ensure safety and proper performance. Each lateral also comes with a counterweight where applicable to ensure that the unit will not tip when the top drawer is open. Lateral files have a drawer-extension restraint with mechanical interlock that inhibits the extension of more than one drawer at a time. Laminate tops are also available for all laterals in 21 different options, and can be ordered to match the desktop or workstation surface. Flagship and Brigade verticals meet or exceed the SCS Indoor AdvantageTM Gold standard for indoor air quality, and they also meet or exceed the ANSI/BIFMA level 2 sustainability standards. These models are backed by the HON Full Lifetime Warranty, so quality is built into each unit.

B. Wardrobe/Storage Cabinet

Size & Shelving

HON offers fully assembled metal storage cabinets in three different sizes. The first model is 36”W X 24 ¼”D X 71 ¾ H and comes with 5 adjustable shelves. The second, is 36”W X18 ¼”D X 71 ¾ H and also comes with 5 shelves. The third model is 36”W X18 ¼”D X 41 ¾ H and comes with 2 adjustable shelves. All models have additional shelves and hanging bar kits available. All shelves are adjustable in 2” increments with additional shelves available. Weight capacity for the 18 ¼” D shelves is 116 pounds while the 24 ¼” D shelves have a weight capacity of 157 pounds.

Finish & Materials

All storage cabinets have a flush top, reinforced base and doors with vertical stiffeners to withstand heavy use. Stretch-wrapped cartoning provides safe delivery from the factory to the office floor. Handles come standard on both doors with the left one being fixed and the right handle having a three-point interlocking system. These units also contain 25% post-consumer recycled steel ensuring reuse of resources wherever possible. HON provides a wide variety of options when it comes to paint choices for Storage Cabinets. There are 8 paint choices that make up the core offering - 2 Metallic colors, 32 Choice colors that match the competitive color options, and we have partnered with Sherwin-Williams to color match any color you might want. These color options provide unlimited choices when it comes to matching the décor of each office. In addition to our metal line of storage cabinets, HON offers laminate and wood veneer options.



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Features

Storage Cabinets come equipped with the HON “One Key” interchangeable core removable locks. This allows the user to order cores for each HON unit that can be opened by the same key. HON Storage Cabinets meet or exceed the SCS Indoor AdvantageTM Gold standard for indoor air quality and they also meet or exceed the ANSI/BIFMA level 2 sustainability standards. These Storage Cabinets are backed by the HON Full Lifetime Warranty, so quality is built into each unit.

C. Bookcases

HON offers the Flagship and Brigade line of bookcases that deliver long lasting quality for the durability that you have come to expect from The HON Company.

Size & Shelving

The Flagship line has a 3-shelf bookcase model that is 36” W X18” D X 39 1/8” H with two adjustable shelves, and a 5-shelf bookcase model that is 36” W X 18” D X 64 ¼” H with 4 adjustable shelves. These bookcases have flush tops and sides with a reinforced case construction. Each shelf can be adjusted in 2” increments to ensure that storage needs are met. The Flagship bookcases also have grommets in the back that allow for wire management so that technology can be used on a shelf. The three and five shelf Flagship bookcase models align with the Flagship three and five drawer vertical file models to compliment all other Flagship products. Laminate tops are available for the Flagship bookcases in 21 different options, and can be ordered to match the desktop or workstation surface.

The Brigade line has bookcases that are 34 ½ “ W X 12 5/8” D and come in five different sizes. The 2-shelf model is 29” H, the 3-shelf model is 41” H; the 4-shelf model is 59” H; the 5-shelf model is 71” H; the 6-shelf model is 81 1/8” H. Bookcase shelves adjust in ½” increments, and each shelf has an inside depth of 12 1/8”. Laminate tops are also available for the Brigade bookcases in 21 different options, and can be ordered to match the desktop or workstation surface.

Features

The Flagship and Brigade bookcases meet or exceed the SCS Indoor AdvantageTM Gold standard for indoor air quality and they also meet or exceed the ANSI/BIFMA level 2 sustainability standards. These bookcases are backed by the HON Full Lifetime Warranty, so quality is built into each unit. These units contain 25% post-consumer recycled steel ensuring reuse of resources wherever possible. HONprovides a wide variety of options when it comes to paint choices for bookcases. There are 8 paint choices that make up the core offering - 2 Metallic colors, 32 Choice colors that match competitive color options, and we have partnered with Sherwin-Williams to color match any color you might want. These color options provide unlimited choices when it comes to matching the décor of each office. In addition to our metal line of bookcases, HON offers laminate and wood veneer options.

D. Pedestal Files

HON offers both Flagship and Brigade pedestal files. Flagship is our premium line and offers the most features while our Brigade line is high quality, but at a lower price point.

The Flagship line of pedestals delivers the desired look, long lasting quality, and the durability you have come to expect from The HON Company. Flagship’s space-efficient pedestals let users organize their information and resources to suit the way they work, as freestanding storage or options that integrate with workstations. They are offered as Universal, Standard and Mobile heights to accommodate the different needs of the users.



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Flagship Pedestal - Sizes

Universal height pedestals are 26 ½” H X 15“W and are available in 19 7/8” D, 22 7/8” D and 28 7/8”D models. These three models are available in the Box/Box/File or File/File configuration to better meet the user’s filing needs. Units fit under a workstation with a minimum height of 28 ½”.

Standard height pedestals are 28” H X 15“W and are available in 19 7/8” D, 22 7/8” D and 28 7/8”D models. These three models are available in the Box/Box/File or File/File configuration to better meet the users filing needs. Units fit under all HON workstations and desk shells.

Mobile pedestals are 22” H X 15” W X 22 7/8” D and a pedestal seat cushion can be added for additional impromptu seating. This pedestal with cushion is available with a Box/File configuration and can be pulled out when needed, and pushed back under the desk when done to free up limited workspace.

Multi-Shift pedestals are also available in 22 7/8” D X 15“W and 26 7/8” H and 28” H models. These two models are available in a File/File configuration, and each drawer locks independently for security. This functionality is ideal if employees share a desk or have a common area that needs to be accessible by different people.

Flagship Pedestal - Drawers

The Flagship pedestals have an option for a satin chrome arch pull, full face integral pull or full radius handle for flexibility in the look and feel of each unit. Each pedestal comes with a pencil tray in the top box and a drawer divider in each box drawer. One follower block and one cross rail come standard in each file drawer. Steel ball-bearing suspension on file drawers allows full extension and on box drawer allows 90% extension. This enables the user to easily retrieve what is in each drawer.

Brigade Pedestal - Sizes

Brigade pedestals are 28” H X 15“W and available in 19 7/8” D and 22 7/8” D models. These models are available in the Box/Box/File or File/File configuration to better meet the user’s filing needs. These pedestals fit under all HON workstations and desk shells.

Brigade Pedestal - Drawers

The Brigade pedestals have an option for a full-width radius pull, full-face integral pull or a bright anodized aluminum recessed drawer pull/plastic label holder. These handles match the Brigade 800, 700 and 600 series lateral to that you may have in the same office. Each pedestal comes with a pencil tray in the top box and two cross rails standard in each file drawer. Steel ball-bearing suspension on file drawers allows 90% extension, and on box drawer allows 75% extension.

Flagship and Brigade Pedestal - Features

Flagship and Brigade pedestals come equipped with the HON “One Key” interchangeable core removable locks. This allows the user to order cores for each HON unit that can be opened by the same key. Pedestals can also be ordered without locks if security is not an issue. Each pedestal also comes with a counterweight to ensure that the unit will not tip when the top drawer is open. Each file drawer also has high sides that accommodate hanging files that can be positioned from front to back. HON offers other accessories that can be ordered to compliment these units and to meet the needs of the users. The Flagship and Brigade pedestals meet or exceed the SCS Indoor AdvantageTM Gold standard for indoor air quality and they also meet or exceed the ANSI/BIFMA level 2 sustainability standards. Both pedestals are backed by the HON Full Lifetime Warranty, so quality is built into each unit. These units also contain 25% post-consumer recycled steel to ensure that we reuse resources wherever possible. HON provides a wide variety of options when it comes to paint choices for pedestals. There are 8 paint choices that make up the core offering - 2 Metallic colors, 32 Choice colors that match competitive color options, and we have partnered with Sherwin-Williams to color match any color you might want. These color options provide unlimited choices when it comes to matching the décor of each office.



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6.2 Environmental Evaluated Criteria:

1. Has your firm made a public commitment to environmental sustainability?

A. Description of the measurements that are employed and how they are reported: The HON Company has made a public commitment to environmental sustainability; The HON Company was founded on the idea that there is essential value in the re-using or re-vitalizing products for our customers. Throughout our 60-year history, we have stressed waste reduction as a sensible business practice that is also good for the earth. We created a formal environmental program in the 1980’s and have continually worked to improve upon our practices while staying aligned with appropriate environmental measurements.

• The HON Company is fully aligned with ISO14001 Environmental Management System and OSHA 18001

• We have received ANSI/BIFMA e3-2008 level® 2 certification for over 60 product lines, with another 15 product lines certifying at level® 1

• We have 80 product lines that have been SCS certified for Indoor Advantage™ air quality guidelines

• We conform to California Emissions guidelines (CA1350)• We have recently renovated our own headquarters to achieve LEED® Silver standing.

In 1992, The HON Company introduced the Rapid Continuous Improvement program (RCI), whichempowers employees to develop more efficient production processes and eliminate waste. Improvements from our RCI practices have created benefits to our employees, to our End Users in the form of consistently competitive pricing, and to our environment in the form of conservation of resources and elimination of waste.

As mentioned above, The HON Company has an Environmental Management System that is fullyaligned with ISO14001 and OSHA 18001; as part of this system HON also incorporates standards outlined by ISO14040 and ISO50001. Within our Environmental Management System, we have instituted policies and procedures to support our sustainable enterprise objectives. Many of these objectives correspond to the standards outlined by ANSI/BIFMA X7.1 for indoor air quality and e3 Sustainability Standards; our objectives include but are not limited to: air emission reduction, energy performance, greenhouse gas reduction, water management, LEED facilities, O&M chemical toxicity, efficient use of materials, solid waste management, hazardous waste reduction and process chemical toxicity. All manufacturing locations track energy, associated greenhouse gas emissions and resource consumption on a monthly basis. Roll-up reports of performance against goals are generated on a quarterly schedule and distributed to a wide range of operations management including key decision makers.

The following are significant achievements that have been attained through HON Company environmental innovation:

• The HON Company was the first manufacturer to render kenaf suitable for panel system use; kenaf is a fiber that is derived from an annually renewable plant related to cotton and okra. We call it Nature Core™ fiberboard and it is used in our systems furniture panels as an acoustical control material. Highlights of Nature Core™: kenaf fibers are annually renewable, no formaldehyde is added, fire retardant materials are natural and meet UL Class



35

“A” fire rating, structural performance that adds more durability to the panel system, sound blocking characteristics (STC) exceeding BIFMA standards for a more acoustic friendly environment, tackable surface for a more efficient workplace.

• The HON Company’s use of compression-molded components made of post-industrial wood saves upwards of 400,000 trees (that’s 5,000 acres) annually and diverts thousands of tons of wood waste from landfills.

• Our paint reclamation system captures stray spray particles for re-use on our products. HON manufacturing locations recycle over 27,000 gallons of wet paint annually; approximately 30% of this recycled wet paint was used on site, at HON.

• Our fabric scrap recycling program, which is used to make trunk lining for vehicles, saves 200,000 to 300,000 pounds of fabric waste from landfills annually.

• The HON Company continually works on bulk packing initiatives that consume fewer raw materials and decrease the amount of shipping material that must be recycled or sent to landfills.

Our development teams are continually working towards a goal of lessening consumption and waste, creating strong, long-lasting products that have a thoughtful end of life story and helping to make our manufacturing processes better for the environment, our members and our customers.

B. Provide the number of product lines available by your firm, and the number of product lines that are certified as compliant with ANSI/BIFMA e3-2008 Furniture Sustainability Standard at level® 1 or higher? The HON Company has 101 product lines available. In the 5 year time period that we have worked with Scientific Certification System’s, the HON Company has received level® 2 certification for 79 product lines, with 15 product lines certifying at level® 1. That means more than 75percent of our product offering has earned this important certification, which evaluates multiple sustainability attributes: Human and Ecosystem Health, and Social Responsibility.

C. List all third party certification programs that your firm has achieved and the level of compliance. The HON Company was the first office furniture manufacturer to participate in Scientific Certification System's (SCS) Indoor Advantage™ air quality certification program, assuring the best possible air quality for office workers. In addition to BIFMA e3-2008, we standardized our product certifications to work directly with SCS Indoor Air Quality and Indoor Air Quality Gold. The HON Company has 86 product lines that are SCS Indoor Air Quality certified, of which 70 are certified for Indoor Air Quality Gold. We participate in rigorous testing for ANSI/BIFMA certification in addition tothe State of California’s testing requirements for CARB compliance. Most HON products can also contribute toward one or more credits in the LEED® for commercial interiors category. The Leadership in Energy and Environmental Design (LEED®) Green Building Rating System™ is the internationally accepted benchmark for design, construction, and operation of high-performance green buildings. The HON Company’s products may help in the following LEED® credit areas: Construction Waste Management, Recycled Content Manufactured Regionally, Rapidly Renewable Materials, Low Emitting Materials, Systems Furniture and Seating.



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2. Has your firm conducted a Life Cycle Assessment?

The HON Company utilizes a Design for the Environment process which helps set in motion the opportunity to utilize the best practice materials and methods to create low emission, environmentally conscious product lines. We also work diligently within our manufacturing sites to track all of the inputs and outputs that come from industrial manufacturing. We track our solid waste, recycling measures, waste water, air emissions, energy costs and renewable energy measures. These two very different sides of our production process marry to help create thoughtful products that we work to certify to the highest levels available to us. The HON Company does not conduct a formal Life Cycle Assessment; however, the model described above is currently in 3rd party review at this time.



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3. Has your firm had any breaches of environmental, health, or safety standards within the past 12 months?

The Corporation has had various kinds of non-material breaches of safety, health, and environmental standards that have arisen in the ordinary course of business. It is the Corporation’s opinion that liabilities, if any, resulting from these matters are not expected to have a material adverse effect on the Corporation’s financial condition or environmental performance.



Acceptance Document RFP TO11013

Section 3: OEM Mandatory Minimum Requirements

Manufacturer: The HON Company

Authorized Representative:

INSTRUCTIONS:

The following are mandatory minimum requirements that correspond to Section 3 OEM Mandatory Minimum Requirements.

A Y (Yes) or N (No) answer must be provided in column B for each line item. Any N (No) answer will disqualify your firm's

proposal from further consideration. If Y/N column is highlighted in grey, no response is required.

In column C indicate the page number within the proposal where information regarding compliance can be verified.

If Column C is highlighted grey, no further information is required. Section 3.1 General Information

of the RFP document contains instructions.

Section 3: Mandatory Minimum RequirementsY/N

Provide the specific location (page number) within the

proposal where information can be verified.

3.2 Product OfferingAll products offered must be new. Used, shopworn, refurbished, demonstrator, prototype, or discontinued models are not acceptable. Y

3.3 WebsiteThe Contracted Supplier(s) must maintain a contract website for each participating entity. The purpose of this website is to inform end users of the individual state programs under any subsequent Participating Addendum. Such Contract Websites shall, at a minimum, contain: Y

a. Product offerings and options, limited to the products and approved by each

participating entity through their Participating Addendum. Yb. A list of authorized dealers within the Participating States that are authorized

to service the Contract. Y

3.4 Warranty

The OEM shall, at a minimum, warrant the office furniture products and materials (excluding fabric) offered under this Master Agreement as defined below.

a. Systems Furniture - 10 years Yb. Seating - 10 years Yc. Desk/Tables - 10 years Yd. Filing, Storage and Case Goods -10 years Ye. Products (including parts and components) that fail under normal use as a result of a defect in design, materials, workmanship, or installation shall be repaired or replaced free of charge (including labor, delivery, and installation) throughout the warranty period. Y

f. Products that require warranty repair or replacement must be repaired or replaced within a reasonable time frame, or within a time frame that is agreed to in writing by the participating entity. This process is to ensure sufficient lead time for ordering warranty parts, components or products during the entire warranty period. Y

3.5 Geographic Coverage and Current Contracts - Complete

Section 3 Supplement Tab

Your company shall provide one or more of the product categories and services listed in Section 1.1 to all participating States listed in Section 1.29. You may only exclude a State if you currently do not have Authorized Dealer coverage for that State. A request may be made by a Contracted Supplier to update (additions/deletions) an Authorized Dealer list after award. The following information must be provided on TO11013 Appendix C Acceptance Document Section 3 and Section 3 Supplement as applicable: Complete Section 3 Supplement Taba. Your firm’s geographic coverage information must be provided in Section 3 Supplement – 3.5 Geographic Coverage by listing each State and clicking the checkbox for each category provided to that State. Complete Section 3 Supplement Tab

b. A listing of your firm’s current government contracts for the provision of Office Furniture must be provided in Section 3 Supplement – 3.5 Government Contracts. Complete Section 3 Supplement Tab

3.6 Insurance RequirementWithin 10 days of contract award, the Contracted Supplier must submit proof of certificate of insurance that meets the requirements stated in 3.6 Insurance Requirement or the Participating States requirements. Y

3.7 Deliverya. The Contracted Supplier or its Authorized Dealer must be able to offer the following delivery methods. Delivery pricing and fees will be negotiated in the participating addendum process. Y• Drop Ship – Products will be delivered by a common carrier to a dock. Y



• Inside Delivery – Products will be delivered by the Authorized Dealer inside an office building location as designated on a purchase order. Products will be unloaded and unboxed with no assembly required. Y• Installation – Products will be delivered, unloaded, and assembled according

to design plan and to a move-in ready condition incorporating 3.13 Installation of Product requirements. Y

b. Delivery of goods shall be made to any location specified on the purchase order. This could include multiple delivery locations on one purchase order. These locations may include, but are not limited to, standard office buildings, high-rise office buildings, receiving docks, and staging areas. Y

c. It shall be the responsibility of the Contracted Supplier or its Authorized Dealer to offer the services required to deliver, unload, uncrate, and assemble items ordered from any product category offered. Yd. The Contracted Supplier or its Authorized Dealer is responsible for the removal of all packaging materials from the job site on a daily basis. Dumpster and trash receptacles that belong to the purchasing entity for the participating State shall not be used. Ye. Under no circumstances will Purchasing Entity personnel assist with unloading product. Y

f. The Purchasing Entities may elect to accept partial deliveries, however, final payment will not be made until all products have been received and accepted. Yg. The Contracted Supplier or its Authorized Dealer is responsible for storage of product(s) prior to the delivery and installation date as established on the purchase order. Y

h. Emergency or rush deliveries requested by the Purchasing Entity that require special shipping and handling charges may be at the Purchasing Entity’s expense, but only with prior written approval from the Purchasing Entity. Emergency or rush shipping charges shall be added to an invoice as a separate line item. Yi. In the event emergency or rush delivery is required as the result of an OEM or Authorized Dealer’s error; all shipping and handling charges shall be paid by the Contracted Supplier including all charges for shipping and handling to Alaska and Hawaii. Y

j. The acceptance of delivery with or without objection shall not waive the right to claim damage for breach nor constitute a waiver of requirements for timely delivery or performance of any actions that shall remain the obligation of the Contracted Supplier or Authorized Dealer. Unless otherwise stated in the participating addendum or project agreement, if delivery is delayed more than ten (10) calendar days beyond the delivery terms, the purchasing entity may impose a penalty equal to 3% of total project cost per week (Monday through Friday business week) for every week the delivery is delayed, assessed on the first day of each week. This penalty may be imposed at the discretion of the purchasing entity, but does not preclude the Purchasing Entity from compensation from the Contracted Suppler or Authorized Dealer for other expenses or penalties caused by the late delivery. Y

3.8 Damage/Incorrect Producta. Damaged or Incorrect Product shall be reported to the Contracted Supplier or their Authorized Dealer by the Purchasing Entity within a reasonable time frame after the damage is noticed. Yb. The Contracted Supplier or their Authorized Dealer is responsible for pick-up and repair or replacement of all damaged goods within a reasonable time frame acceptable to the Purchasing Entity. Yc. The Contracted Supplier or their Authorized Dealer shall bear all risk of loss or damage with respect to returned products except for loss or damage directly attributable to the negligence of the Purchasing Entity. Yd. The Contracted Supplier or their Authorized Dealer is responsible for filing all claims for damage with carriers or other responsible parties in a timely manner. (Reference section 1.21 Freight Terms above) Ye. The Contracted Supplier or their Authorized Dealer is required to keep the Purchasing Entities informed of the replacement process and delivery date for any and all replacement orders. Yf. The Purchasing Entity will not be charged a re-stock fee for any returns due to a Contacted Supplier error. Yg. In the event that a Purchasing Entity does not accept product due to damages or shipment error as described above, no Purchasing Entity, including Alaska or Hawaii shall pay additional shipping and handling charges for the shipment of replacement products. Y

3.9 Product ManualsUpon request, an owner’s manual shall be supplied for all procured products. Manuals may be available via the Contracted Supplier’s website. The manual shall contain complete assembly and disassembly instructions including all necessary parts lists and diagrams. Y

3.10 Contract Administrator and Usage Report Administrator -

Complete Section 3 Supplement TabThe Contracted Supplier shall provide a dedicated Contract Administrator tomanage compliance with the scope and terms and conditions for this contract.The following Information, at a minimum, regarding the Contract Administratorshall be provided: Y Complete Section 3 Supplement Tab

a. Administrator’s number of years experience in the office furniture industry. Complete Section 3 Supplement Tab



b. Confirmation that the OEM Contract Administrator has authority to enforce thescope of work and terms and conditions of the resulting contract. YThe Contracted Supplier shall also provide a Usage Report Administratorresponsible for the quarterly sales reporting described in Section 1.13 UsageReporting Requirement. Complete Section 3 Supplement Tab

3.11 Customer Service a. The Contracted Supplier or Authorized Dealer must have one lead representative for each entity that executes a Participating Addendum. Contact information shall be kept current. Yb. Customer Service Representative(s) must be available by phone or email at a minimum, from 8AM to 5PM on Monday through Friday for the applicable time zones. Yc. Customer Service Representative will respond to inquiries within one business day. Yd. The Contracted Supplier or Authorized Dealer must provide design services for the applicable categories. Ye. The Contracted Supplier or authorized dealer must provide Installation Services for the applicable categories. Yf. Purchasing entities shall have the option of ordering through the OEM direct or through the authorized dealer network. Y

3.12 Installation

The Contracted Supplier or Authorized Dealer shall take precautions during the installation of any product not to damage the premises or the property of the Purchasing Entity. If damages do occur as a result of operations under this contract, the Contracted Supplier or Authorized Dealer is responsible for ensuring that the affected area/item(s) are returned/restored to the original condition, or the Contracted Supplier or Authorized Dealer shall make restitution, as agreed upon by the parties. YGeneral:

a. The Contracted Supplier or Authorized Dealer shall be fully responsible for the assembly team and the supervision of the team. Yb. The Contracted Supplier or Authorized Dealer is responsible for ordering any missing, damaged, or incorrect items upon discovery. Yc. The Purchasing Entity shall incur no additional charges as a result of the Contracted Supplier or Authorized Dealer’s error. Yd. The Purchasing Entity reserves the right to hire or make arrangements for additional cleaning personnel if the Contracted Supplier is not able to properly clean and ready the site for occupation by the designated move in date.

Ye. The cost of additional cleaning shall be fully reimbursed by the Contracted Supplier or Authorized Dealer. Y

Specific to Systems Furniture and Accessories:

a. The Contracted Supplier or Authorized Dealer must offer Design Services as described in Section 3.13. Yb. The Contracted Supplier or Authorized Dealer must work cooperatively with the Purchasing Entity and participate in the final walk-through inspection and provide a punch out checklist if requested. Yc. The punch out written checklist shall be a listing of any missing, incorrect, or damaged items. Yd. The Contracted Supplier or Authorized Dealer is responsible to ensure that a final cleaning will be completed prior to the final walk-through and shall include a wet wipe down of all surfaces, vacuuming of carpet or broom sweeping of solid surface flooring, and any other cleaning required for the work stations to be in move-in condition. Y

Specific to Seating:

a. The Contracted Supplier or Authorized Dealer shall be fully responsible for the assembly of the product. Installed items must be fully assembled and ready for use within the agreed upon timeframe of the Purchasing Entity. Yb. The Contracted Supplier or Authorized Dealer is responsible for ensuring that a final cleaning will be completed prior to the final walk-through and acceptance of the seating items. Y

Specific to Desks, Tables, Filing, Storage and Case Goods:

a. The Contracted Supplier or Authorized Dealer must offer Design Services as described in Section 3.13. Yb. The Contracted Supplier or Authorized Dealer shall be fully responsible for the assembly of installed product. Installed product must be fully assembled and ready for use within the agreed upon timeframe of the Purchasing Entity.

Yc. The Contracted Supplier or Authorized Dealer must place all desk, tables, filing, storage and case goods in the location designated by the Design Plan or Purchasing Entity. Yd. The Contracted Supplier or Authorized Dealer is responsible to ensure that a final cleaning will be completed prior to the final walk-through and acceptance of all purchased items. Y

3.13 Design Services

OEM shall provide, if offering open office panel systems, through their Authorized Dealer network, to all purchasing entities, all design, reconfiguration, and layout services at a contracted hourly rate for each State. The contracted hourly rate for these services will be negotiated during the Participating Addendum process. Y



a. Fabric, paint, and finishes shall be available electronically and incorporated in CAD drawings to aid in the selection process. The accuracy of all facility dimensions, obstructions, and attributes shall be the responsibility of the OEM’s Authorized Dealer for each Participating State. Y

b. The OEM Authorized Dealer network shall be responsible for overages, shortages or all other ordering errors resulting from orders based on the design work completed by the OEM’s Authorized Dealer. Approval of design work by the Purchasing Entity does not constitute responsibility for the OEM’s Authorized Dealer design or ordering process. Yc. If the OEM’s Authorized Dealer for each Participating State is found to have designed and specified a new furniture installation which does not fit properly due to inaccurate floor plans, it shall be the OEM’s Authorized Dealer for each Participating State’s responsibility (financially and logistically) to resolve the matter to the Purchasing Entity’s satisfaction. No payment shall be made until the issue is fully resolved and approved by the Purchasing Entity’s project manager for any Participating State. Yd. The OEM’s Authorized Dealer for each Participating State shall provide an installation plan showing in detail, the position of all new furniture products, wall heights, colors, types of panels, and voice/data outlets. The Purchasing Entity’s project manager for any Participating State shall approve, in writing, the final plan.

Ye. The OEM’s Authorized Dealer shall be responsible for all plans and their review for correct product application and stability. The OEM’s Authorized Dealer is responsible to notify the Purchasing Entity’s project manager immediately of any deviations or inconsistencies with product capabilities, including unusual assembly requirements. Yf. The OEM’s Authorized Dealer is responsible for accurately specifying all necessary products including parts, components, connectors, fillers, trim pieces, and other items in the plan and on the component list. If parts are missing at assembly time, the OEM’s Authorized Dealer is responsible for the quick shipment (within 48 hours) of the missing parts.

Y



Acceptance Document Supplement RFP TO11013

Section 3: OEM Mandatory Minimum Requirements



3.5 Geographic Coverage

State

Systems Furniture

and Accessories Seating Desks/Tables

Filing, Storage,

and Case-goods Design Services

Installation

Services

AlaskaArizonaConnecticutHawaiiIdahoMinnesotaMinnesotaMontanaNevadaNew HampshireNew JerseyNew MexicoNorth DakotaOhioOklahomaSouth DakotaUtahVermontWyoming

More lines may be added for additional geographic coverage



3.5 Government Contracts

Entity Name Contact Person Contact Phone Contact Email Contract Term Expiration Date Products/Services

Alabama Filing Pam Johnson 334-242-4667 [email protected]/3/2008 1/2/2012 Lateral and Vertical Files, Installation, Design

Alabama Furniture Pam Johnson 334-242-4667 [email protected]/7/2009 12/31/2011 All HON Product except files, Install, Design

University of AlabamaSuzanne Penn 256-824-6484 [email protected] 3/16/2007 12/31/2011 All HON Products , Install, Design

Los Angeles CountySau Lee 323-267-2331 [email protected] 8/15/2005 8/14/2012 All HON Products, Design, Install

Glendale Schools Gilda Keshishyan 818-241-3111 ext: [email protected] 2/2/2010 2/2/2012 All HON Products, Design, Install

UCLA Michelle Lee 310-794-8071 [email protected]/15/2011 4/15/2014 All HON Products, Design, Install

Connecticut Classroom FurnitureSusanne Hawkins 860-713-5064 [email protected] 12/1/2006 11/30/2011 Education Product, Design, Install

Connecticut FurnitureSusanne Hawkins 860-713-5064 [email protected] 6/1/2008 5/31/2013 All HON Product except Systems. Design, Install

Florida Furniture and FilesBrenda Wells 850-488-6904 [email protected]/16/2006 3/1/2012 All HON Product, Design, Install

Georgia Furniture Mario Morales 404-463-3857 [email protected] 3/15/2007 2/28/2012 All HON Product, Design, Install

Mid-South Independent School Business OfficersJay Danielson 404-367-7884 [email protected] 5/7/2007 11/7/2011 All HON Product, Design, Install

IPHEC - Illinois Public Higher Education Cooperative Rosey Murton 217-333-5049 [email protected] 7/1/2003 6/30/2013 All HON Product, Design, Install

Indiana Office FurnitureKurt Novotny 317-234-6906 [email protected] 5/19/2011 5/18/2013 All HON Product, Design, InstallIndiana Office FurnitureKurt Novotny 317-234-6906 [email protected] 5/19/2011 5/18/2013 All HON Product, Design, Install

Kansas Furniture Bonnie Edwards 785-296-3125 [email protected]/1/2008 9/30/2011 All HON Product, Design, Install

Kentucky FurnitureDon Robinson 502-564-6525 [email protected] 5/6/2009 5/2/2012 All HON Product, Design, Install

University of KentuckyCraig Locke 859-257-2965 [email protected] 4/20/2011 4/19/2012 All HON and Baysx product, Design, Install

Louisiana Furniture - Mid RangePam Parker 225-342-8031 [email protected] 11/15/2009 11/14/2011 All HON Product except Panels and Educational Furniture, Install included

University of MinnesotaJerry Taintor 612-625-8579 [email protected] 6/1/2011 12/31/2014 All HON Product, Install

Kansas City FurnitureArt Roberson 816-513-1164 [email protected] 12/1/2006 11/30/2011 All HON Product, Design, Install

Mississippi MiscellaneousGille Freeman 601-359-3409 [email protected] 7/1/2011 6/30/2012 All HON Product except for Systems, Install Included

Mississippi Filing Gille Freeman 601-359-3409 [email protected] 3/1/2010 2/28/2012 Lateral and Vertical Files, Installation

North Carolina Metal Classroom FurnitureAlice Cheatham 919-807-4538 [email protected]/1/2008 11/30/2011 Mentor Desks, Install

New Mexico Brenda Chacon 505-827-0472 [email protected]/12/2011 8/26/2011 All HON Product, Design, Install

New York Donna McNeil 518-486-9023 [email protected]/29/2007 10/28/2012 All HON Product, Design, Install

Ohio Furniture Cassity Butler 614-466-5108 [email protected]/30/2010 3/31/2013 All HON Product, Design, Install

Ohio State University Susan Funk 614-292-5708 [email protected] 7/1/2008 6/30/2011 Storage Product, Installed

University of OklahomaCraig Sisco 405-325-5261 [email protected] 7/1/2010 6/30/2012 All HON Product, Design, Install



Pennsylvania CostarsLisa Vega 717-346-4290 [email protected] 1/1/2010 12/31/2011 All HON Product, Design, Install

Pennsylvania CommercialLisa Vega 717-346-4290 [email protected] 5/1/2009 4/30/2012 All HON Product, except Panel Systems, Design and Install included

Pennsylvania SystemsLisa Vega 717-346-4290 [email protected] 6/1/2009 5/31/2012 Systems product, Design, Install

Pennsylvania Matching SystemsLisa Vega 717-346-4290 [email protected] 6/1/2009 5/31/2012 Systems product, Design, Install

South Carolina WoodCarol Norfleet 803-737-0474 [email protected] 3/21/2011 12/4/2012 All Wood Product, Design, Install

South Carolina MetalCarol Norfleet 803-737-0474 [email protected] 5/23/2008 12/4/2012 All Metal Products, Design, Install

TCPN - The Cooperative Purchasing NetworkMatthew Mackel 832-766-9571 [email protected] 4/30/2010 4/30/2012 All HON Product, Design, Install

Texas Richard San Jose 512-462-3421 [email protected]/27/2006 10/26/2011 All HON Product, Design, Install

KCDA Kathy Elliott 425-251-8115 ext: [email protected] 11/18/2010 11/17/2011 All HON Product, Design, Install

Vancouver School DistrictJoe Schoenlein 360-313-1240 [email protected]/28/2011 6/28/2012 All HON Product, Design, Install

Wisconsin FurnitureSara Redford 608-267-2706 [email protected]/13/2006 10/12/2011 All HON Except Systems and Education, Design and Install are included.

Wisconsin SystemsSara Redford 608-267-2706 [email protected]/1/2009 10/31/2011 System Product, Design, Install

University of WisconsinVint Quamme 608-262-1147 [email protected]/1/2009 9/30/2011 All HON Product, Design, Install

Wyoming Nicholas Koenigs 307-777-6707 [email protected] 8/1/2009 7/31/2012 All HON Product, Design, Install

More lines may be added for additional contracts

3.10 OEM Contract Administrator

Administrator Name Phone Number Email Address Fax Number Title Experience (Years)

Christy Lung 563-272-7351 [email protected] Contract ManagerOver 3 Years

Keith Keller 563-272-7969 [email protected] Director of Government Contracts and ComplianceOver 4 Years

3.10 OEM Usage Report Administrator

Administrator Name Phone Number Email Address Fax Number Title

Theresa Morano 563-272-4673 [email protected] Financial Analyst

Rebecca Young 563-272-7464 [email protected] Accounting Manager




Section 4: OEM Evaluated Qualifications



INSTRUCTIONS:

Offerors must complete these evaluated qualification questions that correspond to Section 4 OEM Evaluated Qualifications.

Provide answers in the Column B ‘Answer’ column or in column C indicate the page number within the proposal where information can be found.

Section 4: OEM Evaluated Qualifications Answer

Provide the specific location (page number) within

the proposal where information can be verified.4.2 Warrantya. To what extent does the manufacturer’s standard warranty for each product category exceed the minimum warranty requirement stated in Section 3.4 Warranty? Page 1

b. Describe how access to warranty documents or warranty information is made available to a participating entity. Page 1c. Provide the number of claims filed for each of the following product categories listed for calendar year 2010. Page 1

• Systems Furniture Page 1• Seating Page 1• Desk/Tables Page 1• Filing, Storage and Case Goods Page 1

d. Describe your firm’s policy in regards to how the warranty applies to products that have been discontinued. Page 1e. To what extent beyond five years or the warranty expiration period as defined in section 3.4 are parts and components available for products that have been discontinued? Page 1f. Submit a copy of the manufacturer’s standard warranty for each product category. After Page 1, Before Page 2

4.3 Website

a. Is your firm prepared and capable of providing a dedicated website for each entity that executes a participating addendum? Page 2b. If a website is available, describe in detail the features, benefits and capabilities the website offers. Page 2 - 3c. To what extent does your website provide detailed information on product offering, color and fabric options, and productcompatibility? Page 3

Does the website provide the ability to search authorized dealers in the geographic area of each participating entity? Page 3

4.4 Customer Service

a. Describe in detail how the firm proposes to provide satisfactory product representation and sales support to participating entities and how will the participating entity be notified of changes to the representative contact information. Page 4b. To what extent are your firm’s service centers open beyond the minimums described in section 3.12? Page 4

c. Describe the ordering options available including OEM direct, authorized dealer network, and website ordering. Page 4 - 5d. Describe the process that will be used to ensure that a Customer Service Representative will respond to all inquiries within one business day. Page 5e. Describe the design and installation services available through your dealer network. Page 5f. Describe in detail the process that your firm utilizes to track and respond to issues and concerns from both your Authorized Dealers and the purchasing entity. Page 5g. Describe your return and restocking policy and procedure when the purchasing entity orders in error. Page 5h. Submit a sample of a completed invoice. After Page 5, Before Page 6

4.5 Delivery

a. Describe in detail how your firm processes emergency or rush deliveries that are requested by a Purchasing Entity. Page 6

b. Describe in detail the standard lead time for shipping for each of the shipping methods defined in section 3.8 of this RFP. Page 6

4.6 Firma. Provide a brief history of your firm including the following: Page 7



1. Number of years manufacturing and marketing the Office Furniture product categories being offered in response to this RFP. Page 7 2. Number of separate product lines available in each product category. Page 7

b. Describe specifically what makes your firm a stable long term partner for WSCA. Page 7 - 8c. Describe specifically what information the OEM contract administrator would provide at annual meetings with an entity that has executed a participating addendum. Page 8d. Describe specifically what information the OEM contract administrator would provide at annual contract evaluation meetings with the Master Agreement Administrator as defined in section 1.5 of this RFP. Page 8e. Describe how you plan to implement the contract including having a single point of contact to perform and manage all aspects of this contract. Page 8 - 9f. Describe in detail your firm’s escalation management plan. Page 9g. Provide a one page resume of the single point of contacts pertinent work experience relating to the provision of Office Furniture. Page 10

4.7 Authorized Dealer Relationship - Complete Section 4 Supplement Tab

a. Briefly describe what your firm requires from potential dealers to become an “Authorized Dealer”. Provide an AuthorizedDealer List that includes all Authorized Dealers in the United States on TO11013 Appendix C Acceptance Document Section 4Supplement in the format provided. Provide a list of States for which you do not currently have Authorized Dealer coverage. Page 11b. Describe in detail how your firm currently measures an authorized dealers’ performance. Page 11 - 12

c. Describe in detail the process for revoking a dealership from an authorized dealer for issues related to customer service, lack of inventory, poor design service, late deliveries, or other authorized dealer performance related issues. Page 12d. Describe in detail how your firm will support and assist an authorized dealer in improving their performance and the corrective action process. Page 12e. Describe in detail the process that your firm uses to track and respond to issues and concerns from both your authorized dealers and from participating entities. Page 12




Section 4: OEM Evaluated Qualifications Supplement



4.7 a. Authorized Dealer List

Dealer Name Dealer Address Contact Name Contact Title Contact Phone Contact Fax Contact Email Web Address Coverage

Authorized

Product Lines

American Design Associates 606 Baltimore Ave., Towson, MD 21204 Jim Jones President 410-823-5500 410-823-5508 [email protected] www.americandesignonlin.com MD HON

Officemax / OM Workspace 6745 Business Parkway, Elkridge, MD 21075 Tom Metzfield Market Manager 410-579-5560 410-579-5234 [email protected] www.omworkspace.com MD, VA HON

WB Mason - Westminster 1280 Landing Lane, Westminster, MD 21157 Jay Kelly Sales Manager 888-926-2766 800-632-0142 [email protected] www.wbmason.com MD, PA HON

WB Mason - Wilmington 917 S. Heald St, Wilmington, DE 19801 Chris Mooney Branch Manager 888-926-2766 800-632-0142 [email protected] www.wbmason.com DE HON

WB Mason - Beltsville 10148 Bacon Drive, Beltsville, MD 20705 Jeff Kirsh Branch Manager 888-926-2766 800-632-0142 [email protected] www.wbmason.com MD, VA HON

Mega Office Furniture PO Box 1810, Ashland, VA 23005 Whit Cotton VP 757-461-7300 757-461-8801 wcotten@megafurnishings www.megafurnishings.com VA HON

Harris Office Furniture 520 Kimball Ave NE, Roanoke, VA 24016 Doug Hyre President 540-344-5549 540-342-5521 dhyre@harrisofficefurniture www.harrisofficefurniture.com VA HON

JMJ Corporation 7910 W Broad Street, Richmond, VA 23294 John Massad President 804-270-7400 804-270-7333 john@jmjcorporation www.jmjcorporation.com VA HON

OM Workspace 1100 International Plaza, Chesapeake, VA 23323 Kathy Schmitt Proj.Man. 757-361-2966 757-361-2969 kathyschmitt@omworkspace www.omworkspace.com VA HON

BI-Staples 5505 Robin Hood Rd, Norfolk, VA 23513 Pam Philbrick FSE 757-646-0840 757-585-7016 pam.philbrick@staples www.staples-advantage.com VA HON

FSI Chesapeake Bill Waide Manager 757-417-5597 704-598-5515 bill.waide@formsandsupply www.fsioffice.com VA HON

Mega Office Furniture Richmond Ben Roberson VP 804-412-7500 804-412-7575 broberson@megafurnishings www.megafurnishings.com VA HON

OM Workspace Richmond Brooke Robinson sales 804-558-5455 804-558-5490 brookerobinson@omworkspace www.omworkspace.com VA HON

Thrifty Office Furniture 1023 S. Miami Blvd Joel Gillis President 919-598-8454 919-598-8062 [email protected] www.thriftyofficefurniture.com NC HON

FSI OFFICE 6410 ORR ROAD Buddy Jordan Sales Manager 704-598-8971 704-599-9647 [email protected] www.fsioffice.com NC, SC HON

MacThrift Office Furniture 1323 Capital Blvd Bill Crawley Sales Manager 919-829-1987 919-821-0462 [email protected] www.macthrift.com NC HON

Staples 4505 Falls of Neuse Mark Rohner Sales Manager 919-325-0279 508-305-3589 [email protected] www.staples-advantage.com NC HON

OM Workspace 12140 Vance Davis Dr., Charlotte, NC 28269 Jenifer Kerr Project Coord 704-948-2231 704-948-2175 [email protected] www.omworkspace.com NC, SC HON

WJ Office 118 Big Valley Street, Boone, NC 28607 Nate Chaney Sales Manager 828-355-7017 [email protected] www.wjoffice.com NC HON

Interior Systems West End, NC 27376 Mark Goudy President 910-673-0633 910-673-2646 [email protected] www.wjoffice.com NC HON

Office Furniture Concepts 4389 west us hwy Jason Pegg President 336-973-7008 336-973-7010 [email protected] www.ofconcepts.com NC HON

Clara Brown Interiors 111 W. Nationwide Blvd. Ste. D,Columbus, Ohio 43215-2547 Clara Brown Dealer Principal 614-224-9180 614-221-7974 [email protected] www.cibiinc.com OH HON

Continental Office Environments 2601 Silver Drive, Columbus, Ohio 43211 Jeff Leary Sales Manager 614-262-5010 614-261-1231 [email protected] www.continentaloffice.com OH HON

Business Interiors by Staples- Cincinnati 700 Taylor Rd., Columbus Ohio 43230 Rick Allor VP Sales 330.523.3000 614-472-2000 [email protected] www.StaplesAdvantage.com OH HON

Business Interiors by Staples- Cincinnati 11590 Century Blvd. Ste. 111, Cincinnati, Ohio 45246 Rick Allor VP Sales 330.523.3000 513-714-5075 [email protected] www.StaplesAdvantage.com OH HON

Dupler Office 330 W. Spring Street, Ste. 150, Columbus Ohio 43215 Randy Dupler Dealer Principal 614-227-5640 614-227-5646 [email protected] www.dupleroffice.com OH HON

Green Office Solutions 2304 Shelby Lane, Hilliard Ohio 43026 Haleema Shafeek Dealer Principal 614-452-7222 [email protected] www.gofsllc.com OH HON

Innovative Office Solutions 8016 Industrial Drive, Maria Stein Ohio 45860 Eric Eyink Dealer Principal 419-925-5433 419-925-0311 [email protected] www.ios-inc.com OH HON

Innovative WorkSpace Solutions LLC 6 W. 12th. St. Cincinnati, Ohio 45202 Jonathan Railey Dealer Principal 513-345-3052 614-930-2010 [email protected] www.iws-online.com OH HON

King Business Interiors 6155 Huntley Rd. Ste D, Columbus, Ohio 43229 Darla King Dealer Principal 614-430-0020 614-430-0022 [email protected] www.kbiinc.com OH HONKing Business Interiors 6155 Huntley Rd. Ste D, Columbus, Ohio 43229 Darla King Dealer Principal 614-430-0020 614-430-0022 [email protected] www.kbiinc.com OH HON

Loth- Cincinnati 3574 E. Kemper Rd. Cincinnati, Ohio 45241 Jeff Bunger Sales Manager 513-554-4900 513-554-8700 [email protected] www.lothexperts.com OH HON

Loth- Columbus 855 Grandview Ave. Columbus, Ohio 43215 Jeff Brock Sales Manager 800-828-0234 513-554-8700 [email protected] www.lothexperts.com OH HON

Office City Express 140 Johnson Drive, Delaware, Ohio 43015 Andrew Ives Sales Manager 740-363-1765 740-363-2746 [email protected] www.officecityexpress.com OH HON

Office Depot 4700 Mulhauser Rd., Hamilton, Ohio 45011 Greg Hause Furniture Solutions Manager513-881-7200 513-733-5999 [email protected] www.officedepot.com OH HON

Office Furniture Source 2920 E. Kemper Rd. Cincinnati, Ohio 45242 John Perin Dealer Principal 513-531-0900 513-531-2701 [email protected] www.officefurnituresource.com OH HON

OM Workspace-Columbus 1331 Boltonfield St. Columbus, Ohio 43228 Carol Shadwell Market Manager 614-870-4680 888-205-3770 [email protected] www.omworkspace.com OH HON

RJE-Cincinnati 623 Broadway St. Cincinnati, Ohio 45202 Kevin Mckiernan Vice President 513-641-3700 513-641-0744 [email protected] www.rjecincy.com OH HON

A E Roby Company 120 S. Main St. Kenton, Ohio 43326 Jeff Smith Sales Manager 419-675-1118 419-674-4422 [email protected] www.robyco.com OH HON

Salem Office Products 4604 Salem Ave. Dayton, Ohio 45416 Joe Szakal Dealer Principal 937-274-0900 937-274-4089 [email protected] www.salemoffice.com OH HON

Zimmerman School Equipment 7335 Havens Corners, Blacklick, Ohio 43004 Mark Zimmerman Dealer Principal 614-861-6383 614-759-4486 [email protected] www.zimmermanschoolequipment.com OH HON

BI by Staples - Richfield 4170 Highlander Parkway, Suite 100, Richfield, OH 44286 Rick Allor VP - Sales 330.523.3000 513-714-5075 [email protected] www.StaplesAdvantage.com OH HON

Bobel's Office Plus 1953 Cooper Foster Park Rd., Amherst, OH 44001 Jim Adkins VP - Sales 440.960.7070 440.960.7111 [email protected] www.bobels.com OH HON

Environments 4 Business 3421 Ridgewood Rd., Suite 150, Fairlawn, OH 44333 Dan Bearer COO 330.294.1387 330-294-1390 [email protected] www.ThinkE4B.com OH HON

Friends Business Source (Friends Service Co.) 2300 Bright Rd., Findlay, OH 45840 Betsy Hughes VP - Sales 419.427.1704 [email protected] www.friendsoffice.com OH HON

Independence Business Supply 4550 Hinckley Parkway, Cleveland, OH 44109 Steve Gordon Managing Partner 216.398.8880 216-398-6327 [email protected] www.IBuyIBS.com OH HON

Miracle on Main (Kent Office Supply) 948 Cherry Street, Kent, OH 44240 Alex Piteo President 330.673.6115 330-673-1754 [email protected] www.miracleonmain.com OH HON

Office Furniture Solutions (Document Concepts)409 Applegrove Street NE, Canton, OH 44720 Bill Breiding President 330.494.5050 330-494-5005 [email protected] None OH HON

OM Workspace 3200 Euclid Avenue, Cleveland, OH 44115 Carol Shadwell Market Manager 216.391.3337 216.391.3338 [email protected] www.omworkspace.com OH HON

The Charles Ritter Company 35 West Sixth Street, Mansfield, OH 44901 Gordie Pepper President 419.522.1911 419.522.7799 [email protected] www.charlesritter.com OH HON

Today's Business Products 12985 Snow Road, Cleveland, OH 44133 John Quinones VP - Sales 216.267.5000 216-267-5555 [email protected] www.todaysbusinessproducts.com OH HON

Capitol Business Interiors - Wheeling 1214 Main Street, Wheeling, WV 26003 Brad Crawford Manager 304.233.8880 304-233-8866 [email protected] www.cbiwv.com OH HON

Parkersburg Office Supply 326 5th Street, Parkersburg, WV 26101 Sam Stout VP - Sales 304.485.5466 304-428-2958 [email protected] www.pkbgofficesupply.com OH HON

Staples 23300 Northwestern Hwy. Southfield, MI 48075 Rick Allor Furniture Director 248/936-6620 248/936-6620 [email protected] www.staples.com MI, OH HON

Doubleday Office Products 2435 Plaza Drive, Benton Harbor, MI 49022 Jim Marohn Owner 269/926-8293 269/926-7858 [email protected] www.doubledayoffice.com MI HON

Interior Environments 20700 Civic Center Drive #250, Southfield, MI 48076 Randy Balconi Principal 248/213-3010 248/213-3011 [email protected] www.interiorenvironments.com MI HON

Kentwood Office Furniture 3063 Breton Road S.E., Grand Rapids, MI 49512 Laura Hopson VP Sales & Marketing 616/957-2320 616/957-2361 [email protected] www.kentwoodoffice.com MI HON

Kerr Albert 1121 Military, Port Huron, MI 48060 Mike Hayden Sales Manager 810/984-4129 810/984-2921 [email protected] www.kerralbert.com MI HON

Office Express 1280 E. Big Beaver, Suite A, Troy, MI 48083 Anna Sinagra Sales Manager 877/795-2600 877/792-8110 [email protected] www.officeexpressnow.com MI HON

OM Workspace 13301 Stephens Road, Warren, MI 48089 Iwona Buscani Sales Rep 313/492-8319 586/427-6170 [email protected] www.omworkspace.com MI HON

NBS 2595 Bellingham, Troy, MI 48083 Pam Smith VP Sales 248/823-5400 248/823-5401 [email protected] www.navbus.com MI HON

West Michigan Office Interiors 300 E. 40th, Holland, MI 49423 Jim Palmitier VP Sales & Marketing 616/396-7303 616/396-9903 [email protected] www.wmoi.com MI HON

Seagate Office Interiors 1044 Hamilton Dr., Holland, OH 43528 Connie Leonardi Owner 419/861-6161 419/861-6060 [email protected] www.seagateop.com OH HON

Systems Furniture Gallery 44251100 Brookfield Corporate Drive, Chantilly, VA 20151 Bob Kessler President 703-631-3375 703-802-7373 [email protected] www.systemsfurniture.com VA HON

SEI Furniture & Design 5141 Pleasant Forest Drive, Centreville, VA 20120 Phil Allin VP & CFO 703-818-8257 703-818-7439 [email protected] None VA HON

Standard Business Furniture 35 Sheridan Street, NW Washington, DC 20011 Milton Morris President 202) 829 8291 202-722-5967 [email protected] www.standardbusinessfurniture.com MD, DC HON

CHL Business Interiors 1627 I Street, NW, Ste: 825, Washington, DC 20006 Mary Hoover President 202-835-1444 202.835.1441 [email protected] www.chlbi.com DC HON

B-K Office 1154 Martinsburg Pike, Winchester, VA 22603 Mark Kelly General Manager 540-662-1824 540-662-2605 [email protected] www.b-koffice.com VA HON

Office Suppliers Inc. 13621 Crayton Blvd, Hagerstown, MD 21742 Todd Ghattas General Manager 301-797-4726 301-797-1504 [email protected] www.osimd.com MD HONOffice Suppliers Inc. 13621 Crayton Blvd, Hagerstown, MD 21742 Todd Ghattas General Manager 301-797-4726 301-797-1504 [email protected] www.osimd.com MD HON

Pifer Office Products 1620 S Loudon st, Winchester,VA Larry Sutler Principal 504-667-4040 800-467-4033 [email protected] www.piferos.com VA HON

MOI 2923 Lord Baltimore Dr,Baltimore,MD Ti Schulze Sales Manger 703-537-6407 410-265-5699 [email protected] www.moii.com VA,MD,DC HON

Price Modern 2604 Sissan Street, Baltimore,MD Brent Matthews Sales Manger 410-366-5500 410-235-8382 [email protected] www.pricemodern.com MD HON

Business Interiors by Staples 7701 Greenbelt Rd,Greenbelt,MD Carl Bardy Sales Manager 301-837-4001 [email protected] www.businessinteriorsbystaples.com MD,VA,DC HON



Desks Inc 3578 South State Street Carol Persch owner 801-261-3961 801-261-4047 [email protected] www.desksinc-ut.com UT HON

Intermountain Design 7840 West Gratz, Boise, ID 83709 Jay Nagel owner 208-658-2252 208-658-2250 [email protected] www.idiofficefurniture.com ID HON

Reporters 724 First Avenue North, Billings MT 59107 Dan Muller V.P. Sales 406-252-9210 406-252-9718 [email protected] www.reporters.com MT HON

Arctic 100 W Fireweed Lane, Anchorage, AK 99503 James Strong V.P. Sales 907-276-2322 907-279-4359 [email protected] www.arcticoffice.com AK HON

Complete Office Solutions 11521 East Marginal Way South, Seattle, WA 98168 Gene Kautzman Furniture Manager 206-336-5735 206-336-5184 [email protected] http://www.complete-office.com/ WA HON

Office Products Northwest 12600 SW 68th Avenue, Portland, OR 97223 Matt Hall V.P. Sales 503-546-4111 503-546-4141 [email protected] www.officeproductsnorthwest.com OR HON

ODBSD 2060 N. Rainbow Blvd. Dale Redden Sales Manager 702-677-3523 702-647-4713 [email protected] www.officedepot.com NV HON

Jones Campbell 3766 Bradview Dr. Sacramento CA 95827 Craig Campbell Owner 916-362-0123 [email protected] www.jonecampbell.com CA HON

GMBI 110 West A Street San Diego, Ca 92101 Todd Smith Government Specialist 619.231.4905 619.236.0550 [email protected] gmbi.net CA HON

Office Solutions 23303 La Palma Ave, Yorba Linda, CA 92887 Robert Mariena President 714-692-7412 714-694-0270 [email protected] www.officesolutions.com CA HON

Arizona Office 3920 E.Broadway Phoenix, Az.85040 Rob Strauss Owner 602 437-2224 602 437-2224 [email protected] www.azoffice.com AZ HON

Sandia 3831 Singer Blvd. NE, Albuquerque, NM 87109 Todd Sandoval owner 505-341-4900 505-341-4901 [email protected] www.sosnm.com NM HON

Fisher Hawaii 450 Cooke Street, Honolulu, HI 96813 Al Hirata Vice President/GM 808-687-5218 808-524-8785 [email protected] www.fisherhawaii.biz HI HON

WB Mason 59 Centre Street, Brockton, MA 02303 Richard Magee Director of Furniture 6172939283 508-588-3150 [email protected] www.wbmason.com

ME,NH,NJ,

DE,DC,NJ,N

Y,MA,RI,CT,

VT,PA,MD,

VA HON

Bulldog Office Products 500 Glass Rd., Pittsburgh, PA 15205 A J Liberatore Furniture Mgr 412-787-3333 ext 176412-787-3180 [email protected] www.bulldogop.com PA HON

Phillips Group 501 Fulling Mill Rd, Middletown, PA 17057 David Phillips President of Furniture 717-944-0400 717-948-5287 [email protected] www.buyphillips.com PA HON

Office Basics 22 Creek Circle, Boothwyn, PA 19061 Dean Molz VP of Sales 856.797.5700 866.858.8300 [email protected] www.officebasics.com PA-NJ HON

ATD American 135 Greenwood Ave Wyncote PA 19095 Eric Wischnia VP of Sales 215.576.1000 215.576.1827 [email protected] www.atd.com PA-NJ HON

Staples 100 Springbrooke Blvd Aston PA 19014 Rob Sagot RFD 610.245.2429 610-245-2687 [email protected] www.staples.com

ME,NH,NJ,

DE,DC,NJ,N

Y,MA,RI,CT,

VT,PA,MD,

VA HON

Staples 655 Andover St, Lawrence, MA 01843 Pat Logue Furniture Mgr 212-462-7490 973-434-4954 [email protected] www,staples.com

ME,NH,NJ,

DE,DC,NJ,N

Y,MA,RI,CT,

VT,PA,MD,

VA HON

Union Office 226 Andover St, Wilmington MA 01880 Louie Fragoso President 978-752-1819 781-628-1020 [email protected] www.unionoffice.com ME,NH,MA HON

BKM 300 East River Dr., East Hartford, CT 06108 Larry Levine President 860 528 9981 860-282-6062 [email protected] www.bkm.com CT,RI HON

One Point 605 E. Broad Street, Bethlehem, Pa 18018 Steve Hovey Regional President 610.974.7990 610.974.7994 [email protected] www.corporateenvironments.com PA HON

Benjamin Roberts 240 N. Prince St., Lancaster, PA 17603 Rob Bomberger President 717-291-1001 717-392-0111 [email protected] www.benjaminrobertsltd.com PA,DE,NJ HON

GA Blanco 186 Timber Lane SteB-11, Clarksboro, NJ 08020 Bob Alexander Regional Manager 800.931.0027 800.553.4379 [email protected] www.gablanco.com PA,DE,NJ HON

Tanner 1235 S. Harrisburg St., Suite 1, Harrisburg, PA 17113 Gary PoffenbergerPresident 717-985-9700 717-985-9500 [email protected] www.gotanner.com PA HON

Office Service Company 1009 Tuckerton Court, Reading, PA 19605 Jeff Barbour President 610-926-9850 610-926-9851 [email protected] www.officeservicecompany.com PA HONOffice Service Company 1009 Tuckerton Court, Reading, PA 19605 Jeff Barbour President 610-926-9850 610-926-9851 [email protected] www.officeservicecompany.com PA HON

Office Equipment Co 2366 Forest Ave, Staten Island, NY 10303 Dan Wheeler Owner 718-273-3605 718-727-7473 [email protected] www.oecny.com NY,NJ HON

Office Furniture Direct 1240 Route 110, Farmingdale, NY 11735 Kamron MonasebianCo Owner 631-777-2027 631-777-2028 [email protected] ofdonline.com NY HON

Office Furniture Plus 210 Bridgewater Rd Ste 1, Aston, PA19014 Frank Farmer VP of Sales 610.497.9120 610.497.5598 [email protected] www.officefurnitureplus.com PA,NJ HON

Premier 110 Asia Place Carlstadt NJ 07072 Sandy Guerrero Assistant to President 212-947-1365 X304201-933-1621 [email protected] premiersupplies.com NY,NJ HON

Tanner North Jersey 1251 rt 547 Howell NJ 07731 Maryann Engle President 732-886-9660 732-886-3629 [email protected] tannernorthjersey.com NJ HON

Office Design Concepts 279 Wanaque Ave Pompton Lakes NJ 07442 Dave Komjian President 973-616-5110 973-616-1583 [email protected] officedesignconcepts.com NJ HON

Milton Terry 95 Chamberland Rd Oakridge NJ 07438 Glenn Marthens President 973-697-7227 973-697-5217 [email protected] miltonterry.com NJ HON

Business Environment 2001 rt 46 Suite 510 Parsippany NJ 07054 John Gardner President 973-335-7700 973-335-7710 [email protected] be-furniture.com NJ HON

HiTouch 74 Kenny Pllace Saddle Brook NJ 07663 Walter Shapiro V.P. Furniture 201-636-9911 201-964-0003 [email protected] hitouchservices.com NJ HON

Office Resources 374 Congress St, Boston, MA 02210 Rob Tenaglia Sr. Vp of Sales 617-896-3308 617-896-5590 [email protected] www.ori.com ME,NH,MA HON

Exterus 4750 Shelburne Road, Shelburne, VT 05482 Tim Williams Principal 802-383-1740 802-658-6917 [email protected] www.exterusfurniture.com VT HON

Meadows 71 W. 23rd St. #2 New York, NY 10010 Yvadne Bradley Sales Management 212-741-0333 x264212-741-0334 [email protected] http://www.meadowsoffice.com/ NJ,NY HON

Evenson Best 641 Avenue of the Americas New York, NY 10011 Mark Boccuzi Sales Management 917-282-7923 212-549-8212 [email protected] http://www.evensonbest.com/main4/ NY,NJ HON

FM Office 214-25 42nd Ave. Bayside, NY 11361 Gary Fairweather VP, Sales 718-225-7100 585-238-2899 [email protected] http://www.fm-resources.com/ NY,CT,NJ HON

Syracuse Office 375 Erie Blvd. W. Syracuse, NY 13202 Raivo Kaseorg Sales Management 315-476-9091 315-476-9094 [email protected] http://www.soesyr.com/Brix?pageID=443 NY HON

Eaton Office 180 John Glenn Drive Amherst, NY 14228 Jeanen Eaton Sales Management 716-691-6100 716-691-0075 [email protected] http://www.eatonofficesupply.com/ NY HON

Accent 3 Interstate Ave., Albany, NY 12205 Michael GleasmanPrincipal 518 482 4000 518-482-0528 [email protected] www.accentny.com NY HON

Magee main Street Ext., Randolph, VT 05060 Todd Windslow Principal 802-728-5521 802-728-4247 [email protected] www.mageeop.com VT HON

OM Workspace 3001 Frost Road, Bristol, PA19007 Tom Metzfield Regional Furniture Manager 202.285.9677 [email protected] www.omworkspace.com

ME,NH,NJ,

DE,DC,NJ,N

Y,MA,RI,CT,

VT,PA,MD,

VA HON

Office Depot Five Neshaminy Interplex Ste. 101, Trevose,PA 19053 Tim Maurer RSD 215.244.2250 215.244.2233 [email protected] www.officedepot.com

ME,NH,NJ,

DE,DC,NJ,N

Y,MA,RI,CT,

VT,PA,MD,

VA HON

Office Depot 313 Boston Post Road West, Suite 250 Marlborough, MA 01752 Dave Ryan Furniture Mgr 508-460-5011 508-481-1354 [email protected] www.officedepot.com

ME,NH,NJ,

DE,DC,NJ,N

Y,MA,RI,CT,

VT,PA,MD,

VA HON

Office Depot - LI/NY 1250 Broadway Suite 3400 New York, NY 10001 Michael Irizarry District Sales Manager (212) 330-6480 ext. 105 (212) 947-7232 [email protected] www.officedepot.com

ME,NH,NJ,

DE,DC,NJ,N

Y,MA,RI,CT,

VT,PA,MD,

VA HONOffice Depot - LI/NY 1250 Broadway Suite 3400 New York, NY 10001 Michael Irizarry District Sales Manager (212) 330-6480 ext. 105 (212) 947-7232 [email protected] www.officedepot.com VA HON

Office Depot - NJ 4 Brighton Road, Suite 400, Clifton, NJ 07015 David McGinnis Regional Sales Manager - East 412-260-4587 973-777-4553 [email protected] www.officedepot.com

ME,NH,NJ,

DE,DC,NJ,N

Y,MA,RI,CT,

VT,PA,MD,

VA HON



Hampton Office 248 Donohoe Rd Greensburg Pa 15601 Chris Hampton Vice President 724-836-6430 724-836-6430 [email protected] www.hamptonoffice.com PA HON

BI By Staples Lowell / Springdale (are the same location) Marty Penner Sales Manager 888-664-3363 888-664-3368 [email protected] www.staples-advantage.com AR HON

BI By Staples 2201 Brookwood, Little Rock, AR 72202 Marty Penner Sales Manager 501-664-2100 501-664-0700 [email protected] www.staples-advantage.com AR HON

Moser Sales 601 N 13th Street, Rogers AR 72757 Bucky Hults Sales Management 479-636-3481 479-636-3489 [email protected] None AR HON

Pettus Office City 2 Freeway Drive, Little Rock, AR 72204 Lynn Pettus Principal 501-666-7226 501-666-7514 [email protected] www.pettusop.com AR HON

Midwest Office Supply 4765 Industrial Drive, Springfield, IL 62703 Dave Holmin Sales Management 217-753-5555 217-753-1417 [email protected] www.midwestofficesupply.com IL HON

BA Design 4119 SW Southcage Drive, Topeka, KS 66609 Jenny Wolff Sales Management 785-267-8100 785-266-8116 [email protected] www.badesigns-ks.com MO HON

CI Select St. Louis Stacey Wellen Sales Manager 314-909-1900 [email protected] www.ciselect.com MO HON

Commercial Concepts 3622 S. Noland Court, Independence, MO 64055 Kevin Evans Sales Manager 816-254-7400 816-254-7447 [email protected] www.ccfurn.com MO HON

G & M Office Products 1731 N Glenstone, Springfield, MO 65803 Chuck Headley Sales Executive 417-869-1069 [email protected] www.gmofficeproducts.com MO HON

Interior Investments 9 Sunnun Drive, St. Louis, MO 63143 Elizabeth Zucker Principal 314-644-5060 314-644-5007 [email protected] www.interiorinvestments.com MO HON

Modern Business Interiors 1023 Portwest Drive, ST. Charles, MO 63303 Mitch Stern Principal 636-946-2500 636-946-2252 [email protected] www.mbioffice.com MO HON

Office Essentials 1834 Walton Rd, St. Louis, MO 63114 Chris Fortune Sales Manager 314-432-4666 [email protected] www.oeistl.com MO HON

BI By Staples 1400 N. Cambridge Avenue, Kansas City, MO 64120 Al Jones Furniture Account Manager 816-504-2515 [email protected] www.staples-advantage.com MO HON

Smart Business Interiors PO Box 875, Columbia, MO 65205 Bill Schuette Principal 573-474-4057 573-474-3838 [email protected] www.smartbusinessproducts.com MO HON

BI By Staples Oklahoma City Kim Knox Furniture Specialist 405-943-6300 800-237-9719 [email protected] www.staples-advantage.com OK HON

BI By Staples Tulsa Lyn Hale-Hughs Furniture Specialist 918-669-4038 918-669-4083 [email protected] www.staples-advantage.com OK HON

Fenton Office Mart 111 W McElroy, Stillwater, OK 74076 Terry Carpenter Principal 405-372-5555 405-372-9195 [email protected] www.fentonoffice.com OK HON

Galaxie Business Equipment 913 Main, Winfield, KS 67156 Nathan French President 800-876-3469 620-221-2647 [email protected] www.gbeinc.com OK HON

L & M Office Furniture 417 Hudiburg Circle, Oklahoma City, OK 73108 Gordon Marshall President 918-664-1010 918-641-1136 [email protected] www.l-mofficefurn.com OK HON

Southern Office Supply 417 N. Kansas Liberal KS 67901 Tony McKee Principal 620-626-4300 620-626-4332 [email protected] www.sosonline.com OK HON

BI By Staples 1400 N. Cambridge Avenue, Kansas City, MO 64120 Al Jones Furniture Account Manager 816-504-2100 816-921-8432 [email protected] www.staples-advantage.com KS HON

OM Workspace / OfficeMax 2401 Midpoint Drive, Edwardsville, KS 66111 Paul Garcia Sales Manager 913-667-5300 816-245-4992 [email protected] www.omworkspace.com KS HON

Office Plus of Kansas 6010 N Broadway Street, Wichita, KS 67219 Laurie Jones President 316-838-9329 316-838-2690 [email protected] www.officeplusks.com KS HON

Thompson Crawley 622 SW Van Buren, Topeka, KS 66603 Lee Kimsey Office Manager 785-232-9553 785-232-9591 [email protected] www.thompsoncrawley.com KS HON

Roberts-Hutch-Line 413 East Third, Hutchinson, KS 67501 Mike Lindt President 620-662-3356 620-662-5191 [email protected] www.shopkansas.net/rhl/index.aspx KS HON

Andersen Schoel 400 E Central Texas Expressway, Harker Heights, TX 76548 Randy Schoel Principal 254-698-1483 254-698-1621 [email protected] www.andersenschoel.com TX HON

Austin Business Furniture 9300 United Drive, Austin, TX 78758 Jay Femal Principal 512-832-6400 512-832-6330 [email protected] www.austinbusinessfurniture.com TX HON

Buffalo Business Products 1236 Southridge Ct., Hurst, TX 76053 Bill Martin Principal 814-284-7500 817-284-7513 [email protected] www.buffalobusinessproducts.com TX HON

Business Interiors -El Paso 28 Concord, El Paso, TX 79906 Ed Howell President 915-591-9393 915-591-6192 [email protected] www.businessinteriors-ep.com TX HON

Business Interiors -Irving 1111 Valley View Lane, Irving, TX 75061 Greg Miller Sales Manager 817-858-2000 817-858-2020 [email protected] www.businessinteriors.com TX HON

Carroll's Discount Office Furniture 5615 S Rice, Houston, TX 77081 Frank Carroll Principal 713-667-6668 713-667-3344 [email protected] www.carrolls.com TX HON

Challenge Office Products 6015 South Loop East, Houston, TX 77033 John Barbosa Principal 713-644-4007 713-644-3926 [email protected] www.challengeofficeproducts.com TX HON

Contract Resource Group (CRG) 7108 Old Katy Road, Houston, TX 77024 David Evans Principal 713-803-0100 713-803-0138 [email protected] www.crgoffice.com TX HON

Convenience Office Supply 2209 Donley, Autin, TX 78758 Bill Mears Sales Manager 512-835-1895 512-835-1895 [email protected] www.cosainc.com TX HON

Business Interiors by Staples - Arlington 2230 Ave J, Arlington, TX 76006 Carl Bergauer Furniture Director 214-912-6272 [email protected] www.staples-advantage.com TX HON

Business Interiors by Staples - Austin 1905 Kramer Lane Suite 800, Austin, TX 78758 Tim Brinkley Furniture Sales Executive 512-997-2158 512-633-6432 [email protected] www.staples-advantage.com TX HON

Business Interiors by Staples - Corpus Christi 3411 Leopard Street, Corpus Christi, TX 78408 Kurtis Parker Furniture Sales Executive 361-696-3200 303-209-4703 [email protected] www.staples-advantage.com TX HON

Business Interiors by Staples - El Paso El Paso contact is out of New Mexico www.staples-advantage.com TX HONBusiness Interiors by Staples - El Paso El Paso contact is out of New Mexico www.staples-advantage.com TX HON

Business Interiors by Staples - Houston 6400 Hollister Street, Houston, TX 77040 Peter Brodsky Director, Furniture Sales 713-329-6003 713-690-0088 [email protected] www.staples-advantage.com TX HON

Business Interiors by Staples - San Antonio 4036 Binz Engelman #208, San Antonio, TX 78219 Tim Brinkley Furniture Sales Executive 512-997-2158 512-633-6432 [email protected] www.staples-advantage.com TX HON

Corporate Source Ltd. 1505 Oak Lawn Ave, Dallas, TX 75207 Doug Maddox sales manager 713-996-3234 214-468-0469 [email protected] www.tospartners.com TX HON

DC Interiors 6896A Alamo Downs Pkwy, San Antonio, TX 78238 Darlene Casias Principal 210-521-9900 210-496-9923 [email protected] www.dcioffice.com TX HON

Edge Office Products 1909 Judson Rd, Longview, TX 75605 Lester Kilpatrick Principal 903-758-0777 903-758-0838 [email protected] www.edgeop.com TX HON

Elliott Russell (SEWCO) Amarillo Ronald Watts Principal 806-372-2236 806-374-2177 [email protected] www.officewiseco.com TX HON

MyOfficeproducts, Inc 700 Elmwood Park, Harahan, LA 70123 Mitch Valley Warehouse Mgr. 903-758-8883 903-758-8180 [email protected] www.thinkaos.com TX HON

Ergonomic Office Furniture 600 N Hwy 3, League City, TX 77573 John Jamarick Principal 281-316-2288 281-316-2295 [email protected] www.eofsinc.com TX HON

Firmin's Office Supply PO Box 951, Texarkana, TX 75504 Chuck Firmin Principal 903-793-5566 903-792-5955 [email protected] www.firmins.com TX HON

G & P Office Furniture 506 South Highway 146, Laporte, TX 77571 Tim Moore Principal 281-471-6310 281-471-7774 [email protected] www.gandpofficefurniture.com TX HON

Greater Houston Office Products PO Box 899, League City, TX 77574 Rusty Tidwell Principal 281-337-5304 281-337-5305 [email protected] www.greaterhoustonop.com TX HON

Hallmark Office Products Inc 5650 Guhn Rd #124, Houston, TX 77040 John Crawford Principal 713-688-1333 713-688-1412 [email protected] www.hallmarkoffice.com TX HON

Harrison - Brown Interior Solutions 106 W Castellan Drive, El Paso, TX 79912 Val Brown Principal 915-544-6767 [email protected] www.officewiseco.com TX HON

OfficeWise 1212 Ave J, Lubbock, TX 79401 Ron Watts Principal 806-766-8888 806-763-2055 [email protected] www.officewiseco.com TX HON

Indeco Sales 2204 North General Bruce Drive, Temple, TX 76508 Jerry Mays Principal 254-939-5742 254-939-5546 [email protected] www.indecosales.com TX HON

Integrated Furniture Systems Inc. 2226-A Michigan Ave, Arlington, TX 76013 Tony Vandergriff Principal 817-261-5224 817-261-5229 [email protected] www.ifs2.gov TX HON

J R Inc - San Antonio PO Box 2816, Universal City, TX 78148 William RodriquezPrincipal 210-658-6364 210-658-0329 [email protected] www.jrinc.org TX HON

J R Inc - Houston Houston William RodriquezPrincipal 210-658-6364 210-658-0329 [email protected] www.jrinc.org TX HON

J Tyler Services 5920 Milwee, Houston, TX 77092 Jennifer Longbothamprincipal 713-468-2166 713-468-2480 [email protected] www.jtyler.com TX HON

Gateway dba Jones & Cook Stationers 315 S Closner, Edinburg, TX, 785239 Lin Miller Principal 956-383-3861 956-383-5942 [email protected] www.gatewayp.com TX HON

Lone Star Furnishings, LLC 6429 Berwyn Dr, Plano, TX 75093 Brad Jones Principal 972-378-0199 972-378-0199 [email protected] www.lsfurnishings.com TX HON

Martin's Office Supply 822 W Pearl St, Granbury, TX 76048 Bill Martin Principal 817-573-2694 866-579-0213 [email protected] www.mosdirect.com TX HON

McKinney Office Supply 117 W Louisiana, McKinney, TX 75069 Janet McDougal Principal 972-562-5020 972-422-9936 [email protected] www.mckinneyofficesupply.com TX HON

Norris Design 751 Fox Ridge Lane, Caryville, TN 37714 Elizabeth Salem Principal 214-727-2221 [email protected] www.norrisdesignco.com TX HON

Navajo Office Products 1200 S Taylor, Amarillo, TX 79101 Tommy Sansom Sales Manager 806-766-8888 806-374-2177 [email protected] www.officewiseco.com TX HON

Oak Cliff Office Supply 1876 Lone Star Drive, Dallas, TX 75212 Ken Caldwell Principal 214-943-7421 214-943-7562 [email protected] www.oakcliffofficesupply.com TX HON

ODBSD -Austin / San Antonio 13484 San Pedro Ave, San Antonio, TX 78216 Open Position Open Position 512-837-8999 Open Position www.officedepot.com TX HON

ODBSD -Grand Prairie 14600 Trinity Boulevard Suite 300 Ft. Worth TX 76155 David McGinnis Region Sales Manager 412-260-4587 [email protected] www.officedepot.com TX HON

ODBSD- Houston 6225 West by Northwest Blvd, Houton, TX 77040 Open Position Open Position 713-996-3221 Open Position www.officedepot.com TX HON

Office Authority 3220 Jones St, Ft. Worth, TX 76110 John Elliott Principal 817-877-4321 888-676-8491 [email protected] None TX HON

OM Workspace -Houston 6355 Clara Rd, Ste: 100, Houtons, TX 77041 Shannon Meek South Central Makret Mgr 214-775-2400 [email protected] www.omworkspace.com TX HON

Perry Office Plus PO Box 1200, Temple, TX 76503 Harry Macey Principal 254-778-4755 [email protected] www.perryop.com TX HON

Plano Office Supply Company 705 Ave. K, Plano, TX 75074 Richard RuschauptPrincipal 972-424-8561 [email protected] www.planoofficesupply.com TX HON

Smarketing Business Systems 2525 W Belfort Ste 110, Houston, TX 77054 Leroy Jones Principal 713-529-5898 713-529-5897 [email protected] www.smarketingtx.com TX HON

Southern Office Supply/Hudson Blueprint 1007 5th Street, Wichita Falls, TX 76301 Donna Murray Sales Manager 940-723-0591 620-626-4332 [email protected] www.hudsonblueprint.com TX HON

Star Office Products 16810 Barker Springs Rd, Ste 215, Houston, TX 77084 Joe Lombardo Principal 713-686-6611 713-686-2056 [email protected] www.starofficeprod.com TX HON

Texas Furniture Source 14560 Midway Rd, Farmers Branch, TX 75244 Ron Parr Principal 972-490-0456 [email protected] None TX HON

Total Office Solutions 3615 Franklin Ave #328, Waco, TX 76710 Bobby Sterling Principal 254-235-8200 [email protected] www.mytotaloffice.com TX HONTotal Office Solutions 3615 Franklin Ave #328, Waco, TX 76710 Bobby Sterling Principal 254-235-8200 [email protected] www.mytotaloffice.com TX HON

Wilson Office Interiors 641 W Mockingbird Ln, Dallas, TX 75247 Bob Blomstrom Principal 972-488-4100 [email protected] www.wilsonoi.com TX HON

Wilton's Officworks PO Box 5040, Bryan, TX 77805 Stan Wilton Principal 979-268-0062 [email protected] www.wiltons.com TX HON

Wittig's Office Interiors 2013 Broadway, San Antonio, TX 78215 Mark Wittig Principal 210-270-0100 mwittigwittigs.com www.wittigs.com TX HON

WorkSpace Resource 11133-I-45 South, Conroe, TX 77302 James Strole Principal 936-756-1512 936-756-1513 [email protected] www.workspace-resource.com TX HON

Associated Office Systems 236 St. George St, Jefferson, LA 70121 Mitch Valley Warehouse Mgr. 504-734-9675 504-561-1155 [email protected] www.thinkaos.com LA HON



Associated Office System 2137 C Quail Run Drive, Baton Rouge, LA 70808 Bud Breaux Sales Manger 225-763-8910 225-766-1019 [email protected] www.thinkaos.com LA HON

Acadiana's Office Plus (Branch of General Ofc Supply)505 Bertrand Drive, Lafayette, LA 70502 John Martin Co-Owner 337-234-1155 337-233-6949 [email protected] www.acadianaop.com LA HON

Contract Furniture Group 3700 Orleans Ave, New Orleans, LA 70119 Julio Rodriguez Owner 501-412-0080 504-412-0081 [email protected] www.nolacfg.com LA HON

DKI 5530 Jefferson Highway, Harahan, LA 70123 John Jacobs Vice-President 504-734-8424 504-734-0480 [email protected] www.dkiofficesolutions.com LA HON

MyOfficeproducts, Inc 700 Elmwood Park, Harahan, LA 70123 Garrett Plaisance Sales Executive 504-554-4190 318-220-0963 [email protected] www.myofficeproducts.com LA HON

MyOfficeproducts, Inc 619 Milam Street, Shreveport, LA 71101 Steve Ferris Sales Manager 318-220-0962 318-220-0963 [email protected] www.myofficeproducts.com LA HON

Frost-Barber 9322 Interline Avenue, Baton Rouge, LA 70809 Richie Schega Sales Manager 225-926-5000 225-926-5011 [email protected] www.frost-barber.com LA HON

General Office Supply 1003 Jefferson Street, Lafayette, LA 70502 Philip Martin Owner/Sales Exec 337-237-2563 337-234-2287 [email protected] www.generalofficesupply.com LA HON

Indeco Sales 205 Cottonwood Lane, Mandeville, LA 70471 Richard deGruy Sales Executive 985-590-9472 985-845-9588 [email protected] www.indecosales.com LA HON

KEM Supply House 102 W 4th Street, Thibodaux, LA 70302 Keith Himmel Vice-President 985-447-7343 985-448-0727 [email protected] www.kemsupply.com LA HON

Lake Charles Office Supply (Branch of General Ofc. Supply)320 7th Street, Lake Charles, LA 70601 Sean Douget Branch Manager 800-281-3480 337-494-7587 [email protected] www.lcos-furniture.com LA HON

Louisiana Office Products 210 Edwards Avenue, Harahan, LA 70123 Frank Giovingo Owner/Sales Exec 504-733-9650 504-734-2387 [email protected] www.laop.com LA HON

Louisiana Office Supply 5550 Florida Blvd., Baton Rouge, LA 70806 Greg McConnell Sales Management 225-927-1110 225-231-2599 [email protected] www.losco.com LA HON

Louisiana School Equipment Co. 3753 Perkins Rd, Baton Rouge, LA 70808 Cristi McDaniels Sales Management 800-962-5732 225-387-0556 [email protected] www.louisianaschoolequipment.com LA HON

Louisiana School Equipment Co. PO Box 62309, Lafayette, LA 70596 Cristi McDaniels Sales Management 800-962-5732 225-387-0556 [email protected] www.louisianaschoolequipment.com LA HON

Louisiana School Equipment Co. 5000 W Esplanade Ave, Metairie, LA 70006 Cristi McDaniels Sales Management 800-962-5732 225-387-0556 [email protected] www.louisianaschoolequipment.com LA HON

Louisiana School Equipment Co. PO Box 13111, Ruston, LA 71273 Cristi McDaniels Sales Management 800-962-5732 225-387-0556 [email protected] www.louisianaschoolequipment.com LA HON

The Office Market 1801 N Causeway Blvd., Mandeville, LA 70448 Anthony Giovingo Co-Owner 985-674-1875 985-674-7883 [email protected] www.eofficemarket.com LA HON

Office Mart (Branch of General Office Supply) 729 W St Peter Street, New Iberia, LA 70562 Chuck Martin Co-Owner 337-365-3300 337-365-5901 www.officemartonline.com LA HON

Office Planning Group 4735 Sanford Street, Metairie, LA 70006 Jerry Maxwell Owner/Sales Exec 504-454-3316 504-454-3389 [email protected] www.officeplanningroup.com LA HON

Sayes Office Supply 1405 MacArthur Drive, Alexandria, LA 71301 Kenny Sayes Owner/Sales Exec 318-448-4225 318-448-4171 [email protected] www.sayesoffice.com LA HON

Unity Education Resources and Equipment 700 Elmwood Park, Harahan, LA 70123 Ken Ash Sales Manager 318-773-7505 866-836-2404 [email protected] www.myofficeproducts.com LA HON

Unity Education Resources and Equipment 5251 S Sherwood Forest Blvd, Baton Rouge, LA 70123 Ken Ash Sales Manager 318-773-7505 866-836-2404 [email protected] www.myofficeproducts.com LA HON

Unity Education Resources and Equipment 619 Milam Street, Shreveport, LA 71101 Ken Ash Sales Manager 318-773-7505 866-836-2404 [email protected] www.myofficeproducts.com LA HON

BCInteriors 3390 Valmont Rd Chris Mabbitt President 303-471-4334 303-443-0406 [email protected] www.bcinteriors.com CO HON

Elements 2501 Blake Street, Denver, CO 80205 Traci Lounsbury Principal 303-471-4334 303-471-4330 [email protected] www.workplaceELEMENTS.com CO, WY HON

Office Liquidators 11111 W 6th Ave, Lakewood, CO 80215 Dennis Meyer President 303-759-3375 303-759-0231 [email protected] www.officeliquidators.com CO HON

All Makes Office Equip 3333 O Street, Lincoln, NE 68510 Amee Zetzman CEO 402-341-2413 402-977-3007 [email protected] www.allmakes.com NE HON

All Makes Office Equip 2558 Farnham Street, NE 68131 Amee Zetzman CEO 402-341-2413 402-977-3007 [email protected] www.allmakes.com NE HON

Eakes Office 617 W 3rd Street, Grand Island, NE 68802 Mark Miller President 308-382-8026 308-382-7401 [email protected] www.eakes.com NE HON

Business Interiors by Staples 1233 West County Road E, Arden Hills, MN Dick Muenich Director of Furniture Sales 651-636-2250 651-234-4181 [email protected] www.staples-advantage.com MN HON

Bedford Office Supply 1634 I Street, Bedford, IN, 47421 Keith Fish Dealer Principal 812-275-7595 812-275-2018 [email protected] http://www.bedfordofficesupply.com/ IN HON

Kramer & Leonard 312 Roberts Rd, Chesterton, IN , 46304 Gregory Fox President 219-926-1171 219-929-4686 [email protected] www.kramerleonard.com IN HON

SaveItNow! Business Products 201 N. Illinois #1701, Indianapolis, IN, 46204 Jim Dodson President 317-788-3935 866-317-2560 [email protected] saveitnow.com IN HON

Workspace Solutions 919 N Coliseum Blvd, Ft. Wayne, IN, 46805 Brent Stoller President 260-422-8529 260-422-6815 [email protected] workspacesolutions.com IN HON

Smith and Butterfield 2800 Lynch Rd, Evansville, IN, 47733 Jim Butterfield Owner 812-422-3261 812-759-5223 [email protected] www.smithbutterfield.com IN HON

Office Interiors Inc 1415 University Drive CT, Granger, IN, 46530 Rob Meyer VP Sales 574-277-3400 574-277-3344 [email protected] www.Officeinteriors.com IN HON

Lee Company 27 South 12th St., Terre Haute, IN, 47807 Ken Senseman President 812-235-8155 812-235-3587 [email protected] www.leecompanyinc.com IN HON

Tall Grass Business Resources 218 2nd Street, Coralville, IA 52241 Doug Parsons CEO 319-338-3135 319-338-7485 [email protected] www.tallgrassbiz.com IA HONTall Grass Business Resources 218 2nd Street, Coralville, IA 52241 Doug Parsons CEO 319-338-3135 319-338-7485 [email protected] www.tallgrassbiz.com IA HON

General Business Interiors 713 Nebraska Street, Sioux City, IA 51101 David Schmitt Sales 712-255-0181 712-255-0203 [email protected] None IA HON

Iowa/Illinois Office Solutions 5117A Tremont Ave, Davenport, IA 52807 Dave McPherson Vice President-Sales 563-388-7747 563-388-7794 [email protected] www.iailop.com IA HON

Storey Kenworthy (Workspace) 309 Locust Street, Des Moines, IA 50309 Glenn Oberlin Manager 515-232-4161 515-232-6280 [email protected] www.storeykenworthy.com IA HON

Affordable Office Interiors 365 E North Ave, Carol Stream, IL 60188 George Pfeiffer CEO 630-784-7750 630-665-3063 [email protected] www.affordableoffice.com IL,WI HON

Arthur P Ohara 2801 Centre Circle Drive, Downers Grove, IL 60515 Mike Slattery Co-Owner 630-786-5454 630-786-4729 [email protected] www.arthurpohara.com IL HON

BI By Staples 665 W. North Ave, Lombard, IL 60148 Alan Mason Director, Furniture Sales 630-335-5442 630-282-1313 [email protected] www.businessinteriorsbystaples.com IL,WI,IA HON

Corporate Concepts 500 Waters Edge, Suite 200, Lombard, IL 60148 Larry Zerante Vice President 630-691-8800 630-691-8873 [email protected] http://www.corpconc.com/ IL HON

Frank Cooney Company 1226 N Michael Drive, Wooddale, IL 60191 Gregory Cooney Vice President 847-640-8800 847-640-6575 [email protected] http://frankcooney.com IL HON

Henricksen & Company 1070 W Ardmore Avenue, Itasca, IL 60143 Rick Failla Sales Manager 630-250-9090 630-250-9090 [email protected] www.henricksen.com IL HON

Henricksen (Peoria) 1070 W Ardmore Avenue, Itasca, IL 60143 Rick Failla Sales Manager 630-250-9090 630-250-9090 [email protected] www.henricksen.com IL HON

Interior Investments 550 Bond Street Lincolnshire, IL 60069 Michael GreenbergPresident 847-325-1000 847-325-1001 [email protected] http://www.interiorinvestments.com/ IL HON

Lowery McDonnell 255 Mittel Drive, Wooddale, IL 60191 Richard Silverman Sales Manager 630-227-1000 630-227-1000 [email protected] www.lowerymcdonnell.com IL HON

Martin Whalen Business Interiors 23157 S. Thomas Dillon Drive, Channahon, IL 60410 Joe Whalen Principal-Owner 815-642-8787 815-741-5151 [email protected] mwbusinessinteriors.com IL HON

Midwest Office Interiors 10330 Argonne Woods Drive, Woodridge, IL 60517 Michael Fricilone VP of Sales 630-850-8700 630-850-8746 [email protected] http://www.midwestofficeinc.com/ IL HON

Midwest Office Supply 4765 Industrial Drive, Springfield, IL 62703 Dave Holmin Sales Manager 217-753-5555 217-753-1417 [email protected] www.midwestofficesupply.com IL HON

Office Plus of Lake County 1428 Glen Flora, Waukegan, IL 60085 Wesley Trombino President 847-662-5393 847-662-8761 [email protected] www.getofficeplus.com IL HON

Office Specialists 143 E Ferris Street, Galesburg, IL 61401 Steve GerstenbergerSales/Owner 309-342-7711 [email protected] www.officespecialists.biz IL HON

OM Workspace 455 Eisenhower Lane South,Lombard,IL 60148 Rand Mako Market Manager Midwest630-652-8125630-652-8100 630-652-8101 [email protected] www.OMWorkspace.com IL HON

Widmer Office Interiors 8415 N Allen Rd, Peoria, IL 61615 Frank Goodwein Dealer Principal 309-693-9300 309-693-9353 [email protected] http://www.widmerinteriors.com IL HON

Brown and Saenger PO Box 894040, Sioux Falls, SD 57118 Lyle Dabbert President 605-336-1960 605-274-0909 [email protected] www.brown-saenger.com ND,SD HON

Business Essentials 205 East Main Ave, West Fargo, ND 58078 John Richardson President 701-282-6570 701-282-8870 [email protected] www.businessessentials.biz ND HON

BI by Staples 13800 E. 39th Avenue, Aurora, CO 80011 Brian Henry Furniture Director 303-373-8222 508-305-8182 brian.henry@staples www.BusinessInteriorsbyStaples.com CO, WY HON

Reporter Big Sky Office 203 South Carey, Ste 3, Gillette, WY 82716 Frank Cross Sales Management 800-227-5133 307-626-9950 [email protected] www.reporterbigskyoffice.com WY HON

Torrington Office Products 1945 Main Street, Torrington, WY 82240 Rick Hoppal Dealer Principal 307-532-7374 307-532-4371 [email protected] www.toswy.com WY HON

Elements 2501 Blake Street, Denver, CO 80205 Bill Stoops Principal 303-799-0400 303-471-4330 [email protected] www.workplaceELEMENTS.com CO HON

Source Office Products 401 East Fremont Shane Cox Sales Management 307-745-8483 888-964-2853 [email protected] www.sourceofficeproducts.com WY HON

Wyoming Stationery 328 W Yellowstone, Casper, WY 82602 Jon Campbell General Management 307-234-1551 307-237-7112 [email protected] www.wystat.com WY HON

Blackhawk Co. Inc 406 Interpane Lane, Ste: A, Deerfield, WI 53531 Joel Lifschutz President 608-764-1476 608-764-5060 [email protected] www.blackhawkco.net WI HON

BI by Staples 120 W Opus Drive, Oak Creek, WI 53154 Jeff Bzdawka Mgr. of Special Services 414-216-6187 414-216-6003 [email protected] www.staples-advantage.com WI HON

Emmons Business Interiors 4604 Hammersley Rd, Madison, WI 53711 Bob Andersen President 608-441-8900 608-441-8929 [email protected] www.ebiweb.com WI HON

Interior Investments of Madison 4001 Fellend Rd, Ste M, Madison, WI 53718 Scott Slaughter Associate Principal 608-216-7900 608-216-7901 [email protected] www.interiorinvestments.com WI HON

Bubricks Complete-Office N115 W18500 Edison Drive, Germantown, WI 53022 Jody Hart Furniture Sales Mgr. 262-255-5500 262-255-4695 [email protected] www.bubricks.com WI HON

Henricksen and Company 3070 Gateway Rd, Brookfield, WI 53045 Suzanne Shaw Project Mgr. 262-781-9090 262-781-4334 [email protected] www.henricksen.com WI HON

Target Commercial Interiors 1020 John Nolen Drive, Madison, WI 53713 Brad Kunz DSR 608-257-0521 608-257-1859 [email protected] www.targetcommercialinteriors.com WI HON

CJ and Associates 16915 W. Victor Rd, New Berlin, WI 53151 Pete Sotiros Sale Manager 262-786-1772 262-786-7220 [email protected] www.cjassociatesinc.com WI HON

Barefield Workplace Solutions

251 W South St.

Jackson, MS 39203 Paul Maczka Dealer Principal 601-354-4960 601-353-6231 [email protected] www.barefieldand company.com MS HON

11 Office Park Dr.

Anderson Commercial Furniture

11 Office Park Dr.

Hattiesburg, MS 39402 Jeff Hudson Sales Mgr 601-584-4513 601-545-7282 [email protected] www.andersondesigncenter.com MS HON

Strickland Paper

3120 Leeman Ferry Rd SE

Huntsville, AL 35801 Kim Crook General Sales Mgr 205-798-3000 205-798-3472 [email protected] www.stricklandpaper.com AL, MS HON

Versie Total Office 8650 Minnie Brown Rd, Montgomer, AL 36117 Areda Alexander Exec VP Marketing & Sales 334-215-4516 334-215-4534 [email protected] http://www.vtosi.com/ AL HON

Ai Corporate Interiors 3017 B 2nd Ave South, Birmingham, AL 35233 Cathy Waters President/CEO 205-397-8503 205-871-4553 [email protected] http://www.vtosi.com/ AL HON



Staples Miami 2305 SW 32nd Ave Pembroke Park FL 33023 Don Lacerra Furniture Director 954-491-4844 305-651-7001 [email protected] www.staples.com

FL, KY, TN,

MS, AL, GA,

SD HON

Staples Fort Myers 12730 Commonwealth Dr Ft Myers FL 33913 Don Lacerra Furniture Director 954-491-4844 305-651-7001 [email protected] www.staples.com

FL, KY, TN,

MS, AL, GA,

SD HON

Office Depot 6600 North Military Trail Boca Raton FL 33449 Dave McGinnis Southeast

877-353-9100

ext 4221 561-438-4400 [email protected] www.officedepot.com

FL, KY, TN,

MS, AL, GA,

SD HON

Tylander's Office S 535 24th street West Palm Beach FL 33407 Ford Schick Dealer Principal 563-650-6685 561-833-8010 [email protected] www.tylanders.com FL HON

Ernie Morris 232 North Main St. Bushnell, FL 33513 Tim Morris Principal 352-793-2745 [email protected] www.erniemorris.com FL, GA HON

Commercial Design Services - Tampa 5805 Barry Rd, Tampa, FL 33634 Stewart Davis President 813-886-0580 813-884-6200 [email protected] www.cdstampa.com FL HON

Commercial Design Services - Orlando 640 Douglas Ave #1514, Altamonte Springs, FL, 32714 Stewart Davis President 813-886-0580 813-884-6200 [email protected] www.cdstampa.com FL HON

Office Furniture Center 2117 W Kennedy Blvd, Tampa, FL 33606 Edwin Celeiro President 813-254-7253 813-254-7853 [email protected] www.ofctampa.com FL HON

BI by Staples - Tampa 6241 Oak Fair Dr, Tampa, FL 33619 Don LaCerra Director, Furniture Sales 407-475-4223 800-501-7658 [email protected] www.bistaples.ca

FL, KY, TN,

MS, AL, GA,

SD HON

BI by Staples - Orlando 10701 Central Port Dr, Orlando, FL 32824 Don LaCerra Director, Furniture Sales 407-475-4223 800-501-7658 [email protected] www.bistaples.ca

FL, KY, TN,

MS, AL, GA,

SD HON

Freedman's Office Furniture 3935 W. Cypress St, Tampa, FL 33607 Steve Freedman President 813-884-7600 (813) 884 0774 [email protected] www.freedmansonline.com FL HON

Corporate Interiors - St Petersburg 1723 Commerce Ave N, St Petersburg, FL 33716 Manny Bhuller CEO 727.539.7544 727.539.1262 [email protected] www.corporateinteriorsinc.com FL HON

MyOfficeProducts 605 Enon Springs Road Butch Johnson Vice-President 615-727-5601 615-727-6861 [email protected] www.myofficeproducts.com LA HON

A-Z Office Resource-Nashville 3014 Owen Drive, Nashville, TN 37013 Butch West Owner 615-831-0600 931-388-2008 [email protected] www.azorinc.com TN, AL HON

A-Z Office Resource-Cookeville 1065A Willow Industrial Court, Cookeville, TN 38501 Tracy Cody G Mgr 931-372-8758 931-372-8672 [email protected] www.azorinc.com TN HON

A-Z Office Resource-Knoxville 5920 Middle View Way, Knoxville, TN 37909 Jeff Byrd G Mgr 865-588-6484 865-584-8772 [email protected] www.azorinc.com TN HON

A-Z Office Resource-Johnson City 9 Business Way, Gray, TN 37615 Jeff Byrd G Mgr 423-262-0308 423-262-0306 [email protected] www.azorinc.com TN HON

Inspire Business Interiors 725 West Walnut, Johnson City, TN 37604 Tracy Johnson Owner 423-282-5400 423-282-6542 [email protected] www.inspirebusinessinteriors.com TN HON

Nashville Office Interiors 1621 Church Street, Nashville, TN 37203 Rick Peppers Owner 615-329-1811 615-329-1322 [email protected] www.noifurniture.com TN HON

NOI-Chattanooga 4167 S. Creek Road, Chattanooga, TN 37406 Eddy Edwards General Mgr 423-629-6100 615-329-1322 [email protected] www.noifurniture.com TN HON

OMWorkspace-Nashville 245A Great Circle Road, Nashville, TN 37228 Tim Jackson VP 615-868-8930 615-870-5557 [email protected] www.officemax.com TN HON

Norris Design 751 Fox Ridge Lane, Caryville, TN 37714 Liz Salem Owner 866-233-7769 615-250-7937 [email protected] www.norrisdesignco.com TN HON

Augusta Business Interiors 3127 Damascus Rd, Suite G, Augusta, GA 30904 John Mayo President 706-737-3014 706-737-9484 [email protected] www.augustabusinessinteriors.com GA, SC HON

Office Services 1042 Lynes Ave., Savannah, GA 31415

David

Culverhouse President 912-232-7500 912-232-7700 [email protected] www.officeservicessav.com GA HON

Wulbern-Koval Co., Inc. 1111 Morrison Drive, Charleston, SC 29403 Joe Tarr Furniture Sales Manager 843-577-7666 843-577-7299 [email protected] www.wulbern-koval.com SC HON

Herald Office Solutions 110 East Roosevelt St., Dillon, SC 29536 Becky Williams Director of Furniture Sales 843-556-1007 843-763-7678 [email protected] www.hosnet.net SC HONDirector of Furniture Sales, FL, KY, TN,

Staples 300 Arbor Lake Drive, Columbia, SC 29223 Mark Rohner

Director of Furniture Sales,

SE Region 919-325-0279 [email protected] www.staples.com

FL, KY, TN,

MS, AL, GA, HON

Fowlers 940 W.Broad St., Athens, GA 30601 Deb Fowler President 770-718-9711 770-543-8231 [email protected] www.fowlersofficesupply.com GA HON

Mike Cash 100 S. Broad St., Monroe, GA 30655 Mike Cash President 770-267-7865 770-267-3674 [email protected] megamikecash.com GA HON

McGaritys 870 Grove Street, Gainesville, GA 30501 Scott McGarity President 770-536-9852 [email protected] www.mcgaritys.com GA HON

NFL Officeworks 2870 Plant Atkinson Road, Smyrna, GA 30080 Rick Robillard President 678-904-2533 [email protected] www.nflinc.com GA HON

Minton Jones 1280 Oakbrook Dr # B, Norcross, GA 30093 Ulf Rheborg Vice President 770-449-4787 770-446-0609 [email protected] www.mintonjones.com GA HON

OM Workspace 4800 Highlands Pkwy, Smyrna, GA 30082 Doug Wynne Sales 770-862-2628 [email protected] www.omworkspace.com

FL, KY, TN,

MS, AL, GA, HON

Chapmans Office Interiors 975 Cobb Place Blvd., Suite 117 Kennesaw, GA 30144 Dan Chapman President 770-794-0604 770-794-1041 [email protected] www.chapmanofficeinteriors.com GA HON

My Supplies 800 Doug Davis Dr., Atlanta, GA 30354 Matt Freeman President 404-768-2387 404-768-0420 [email protected] www.mysupplies.com GA HON

TAP Office Furniture 140 Willingham Dr., Bolingbroke, GA 31004 Tim Parker President 478-992-9856 [email protected] www.tapoffice.com GA HON

Seminole Logistics 617 Creekstone Ct., Jonesboro,GA 30236 Steve Oden President 770-294-0525 [email protected] None GA HON

Aarons 4194 NE Expressway, Suite A, Atlanta, GA 30340 Ray Doster Business Dev. Manager 770-458-9694 [email protected] www.aarons.com GA HON

Staples 6600 Peachtree Dunwoody Rd, Atlanta, GA Beth Blough Furniture Director 770-454-0679 678-256-3374 [email protected] http://www.bistaples.ca/en/index.html GA, AL HON

Ivan Allen 1000 Marietta St, Atlanta, GA Kevin Gray Gen. Manager 404-760-8700 404-760-8673 [email protected] http://www.ivanallen.com/ GA HON

Dekalb Office 1320 Ridgeland Parkway, Alpharetta, GA 30004 Ed O'Connor

Dir Education and Gov't

Sales 770-360-0341 770-360-0307 [email protected] www.dekalboffice.com GA, AL HON




Section 5: Product Qualification



INSTRUCTIONS:

The following line items correspond to Section 5 Product Qualifications. Section 5.1 of the RFP document contains instructions.

Mandatory Minimum Requirements:

A Y (Yes) or N (No) answer must be provided in column B for each line item. If Column B is highlighted grey, no answer is required.

For mandatory minimum requirement sections, any 'N' (No) answer will disqualify the product from further consideration.

Evaluated Product Qualifications:

In column C indicate the page number within the proposal where information can be found.

If Column C is highlighted grey, further information is not required.

5.2 Systems Furniture and AccessoriesY/N

Provide the specific location (page number) within the proposal

where information can be verified.

5.2 Mandatory Minimum Requirements

a. All products offered in response to this RFP shall be standard catalogue items for which printed literature, specifications, and certified test results are available. All panel system products offered in response to this RFP shall meet or exceed applicable test and performance standards prescribed in ANSI/BIFMA X5.6-2010 Panel Systems -

Tests. Do not submit independent test data or published literature to prove compliance with ANSI/BIFMA X5.6 2010, however, the participating entities reserve the right to request second party testing data at any time. Y

b. Workstations shall be designed in a manner that allows assembly and disassembly to occur with minimal disruption, time, noise volume, and space usage. Workstations shall be designed in a manner that components may

be completely removed from one side without disturbing the other workstation. Y

c. After award, individual quotes to purchasing entities shall include all miscellaneous items (hardware, brackets,

clamps, braces, etc.) that would be necessary for the installation and layout in compliance with the manufacturer’s recommendation. Manufacturer’s standard trim for all exposed panel ends, panel junctions, corners or changes in

height must be included in the quote. Y

d. Component mounting hardware shall be concealed from view or flush, and feature safety locking devices or be manufactured in a manner to prevent accidental dislodging. Exposed fasteners (screw heads, bolts, hinges, etc.) that are not flush mounted are not permitted. All connectors and fasteners shall be capable of being installed and dismantled without damage to panels or adjacent surfaces. Y

5.2 Evaluated Product Qualifications

a. Describe your monolithic panel systems including a variety of options, options that provide privacy without blocking airflow or light, ease of reconfiguration, and cable management. Page 13 - 14

b. Describe your stacking tile and frame systems including a variety of options, options that provide privacy without blocking airflow or light, ease of reconfiguration, cable management, options to support hanging components without

counter balancing, and the number of components that can be supported without replacing the load bearing base

unit, and the maximum height. Page 14 - 16

c. Describe your fabric and fabric grades including the variety of options available in standard and up charge

category, including soil and fade resistance, recycled content fabric (include recycled content type). Page 16

d. Describe your work surfaces including standard and up charge laminates, veneers, shapes, depths, edge options, finishes, height adjustability, support methods, and cable management accessibility. Page 16 - 17

e. Describe your pedestals and drawers including the ability to use beneath a work surface without extending past

the work surface, with/without casters, adjustability/leveling, lock, finishes. Page 17 - 18



f. Describe your overhead storage units including the variety of options, materials, and widths to match panel

dimensions, flexibility in configurations, shelves with integral metal back or back stop, finish, lock availability, and the

ability to attach accessories (task lights). Page 18

g. Describe your task lighting including mounting, high efficiency, and glare minimizing options. Page 19

h. Describe your accessories available including a variety of options and ergonomic accessories. Page 19

5.3 SeatingY/N




All product offered in response to this proposal must meet ANSI/BIFMA X5.1-2002 General Purpose Office Chairs – Tests, and California Technical Bulletin 117, Requirements, Test Procedure and Apparatus for Testing the Flame

Retardance of Resilient Filling Materials Used in Upholstered Furniture, March 2000 edition, also known as TB 117 or CAL 117. The participating entities reserve the right to request second party testing data. Y

a. All products offered in response to this RFP shall be standard catalogue items for which printed literature,

specifications, and certified test results are available. Y

b. Seating shall be designed in a manner that allows assembly and disassembly to occur with minimal disruption, time, noise volume, and space usage. Y

c. Polyurethane foams shall have a minimum polymer density of 1.7 PCF or higher. Cannot be loaded or filled foam. Minimum IFD Softness value is 28-32 medium. Y

d. All product shipped must have an identification tag/sticker which must include the following information: manufacturer’s name, model number, and year built. Y


a. Describe your executive seating options including fabric grades, standard and up charge categories, soil and fade resistance, recycled content fabric (include recycled content type), ergonomic, full adjustability including tilt, height, pneumatic, seat and swivel, multiple styles of casters to include carpet and non-carpet, minimum five star

base, armrests to be height and width adjustable and easily removed. Page 20 - 21

b. Describe your task/work seating options including fabric grades, standard and up charge categories, soil and fade resistance, recycled content fabric (include recycled content type), ergonomic, full adjustability including tilt, height, pneumatic, seat and swivel, multiple styles of casters to include carpet and non-carpet, minimum five star base, armrests to be height and width adjustable and easily removed. Page 21 - 22c. Describe your guest/side seating options including fabric grades, standard and up charge categories, soil and fade resistance, recycled content fabric (include recycled content type), ergonomic, multiple styles of casters, bases, and armrest options. Page 22 - 23

d. Describe your reception/lounge seating options including fabric grades, standard and up charge categories, soil

and fade resistance, recycled content fabric (include recycled content type), ergonomic, multiple styles, sizes (multiple seat furniture, ie couches), type of casters, bases, and armrest options. Page 23

e. Describe your conference room seating options including fabric grades, standard and up charge categories, soil and fade resistance, recycled content fabric (include recycled content type), ergonomic, full adjustability including tilt,

height, pneumatic, seat and swivel, multiple styles of casters and bases to include carpet and non-carpet, minimum five star base, and armrest options. Page 23 - 24

f. Describe your stackable/foldable seating options including fabric grades, standard and up charge categories, soil

and fade resistance, recycled content fabric (include recycled content type), removable cushions, ergonomic, multiple styles of casters and bases, armrest options, alignment devices, ganging, weight and maximum stack height, storage

and transportation options. Page 24 - 25

g. Describe your work stool options including hard surface types and fabric grades, standard and up charge categories, chemical, soil and fade resistance, recycled content fabric (include recycled content type), type of

casters, bases, back and arm and footrest options. Page 25

5.4 Desks and TablesY/N






All product offered in response to this proposal must meet ANSI/BIFMA X5.5-2008 Desks/Table Products – Tests. Y

a. All products offered in response to this RFP shall be standard catalogue items for which printed literature, specifications, and certified test results are available. Y

b. Desk and tables shall be designed in a manner that allows assembly and disassembly to occur with minimal disruption, time, noise volume, and space usage. Y

c. OEM suppliers must provide standard trim for all exposed ends, junctions, corners or changes in height. Y d. All product shipped must have an identification tag/sticker which must include the following information: manufacturer’s name, model number, and year built. Y


a. Describe your free standing desks including sizes, number of drawers, types of finishes and materials (i.e. wood, metal), privacy type panels, base and leg/foot options, locking/security, and drawer tracking/glides. Page 26 - 27

b. Describe your conference room tables including sizes (height/width/depth), types of finishes and materials (i.e. wood, metal), bases, and cabling options for audio/visual/computer/electrical component equipment. Page 27 - 28c. Describe your small office or side tables including sizes (height/width/depth), types of finishes and materials (i.e. wood, metal), locking/security and bases. Page 28

d. Describe your training tables including sizes (height/width/depth), types of finishes and materials (i.e. wood, metal), bases, mobility, fold ability, storage and transportation options, and cabling options for audio/visual/computer/electrical component equipment. Page 28 - 29

e. Describe your dining room tables including size (height/width/depth), type of legs or bases, types of finishes and materials (i.e. wood, metal), mobility, fold ability, storage and transportation options. Page 29

5.5 Filing, Metal Storage, and Wooden Case-goodsY/N



5.5 Mandatory Requirements

All product offered in response to this proposal must meet ANSI/BIFMA X5.9-2004 Storage Units – Tests. The participating entities reserve the right to request second party testing data. Y a. All products offered in response to this RFP shall be standard catalogue items for which printed literature,

specifications, and certified test results are available. Y b. Case -goods shall be designed in a manner that allows assembly and disassembly to occur with minimal disruption, time, noise volume, and space usage. Y c. All product shipped must have an identification tag/sticker which must include the following information:

manufacturer’s name, model number, and year built. Y


a. Describe your filing cabinets, sizes, number of drawers, options for lateral, vertical, types of finishes and materials (i.e. wood, metal), ganging, locking/security, counterweights, and drawer tracking/glides. Page 30 - 31

b. Describe your wardrobe/storage cabinet size (height/width/depth), number of shelves and options, types of finishes and materials (i.e. wood, metal), locking/security, and counterweights/mountable options. Page 31-32

c. Describe your bookcase(s) including size (height/width/depth), number of shelves and options, types of finishes

and materials (i.e. wood, metal), locking/security, and counterweights/mountable options. Page 32 d. Describe your pedestal files including size (height/width/depth), number of drawers, fabric grades, standard and

up charge categories, soil and fade resistance, recycled content fabric (include recycled content type), mobility, type of casters, types of finishes and materials (i.e. wood, metal), locking/security. Page 32 - 33




Section 6: Environmental

Manufacturer: The HON CompanyAuthorized Representative:

INSTRUCTIONS:Provide answers in the Column B ‘Answer’ column or in column C indicate the page number within the proposal where information can be found.

Offerors shall not change the format of TO11013 Appendix C Acceptance Document.

Section 6 : Environmental Answer

Provide the specific location (page number) within the proposal where

information can be verified.1. Has your firm made a public commitment to environmental sustainability? If so, provide details for the following:

a. Description of the measurements that are employed and how they are reported. Page 34 - 35

b. Provide the number of product lines available by your firm, and the number of product lines that are certified as compliant with ANSI/BIFMA e3-2008 Furniture Sustainability Standard at level® 1 or higher? Page 35

c. List all third party certification programs that your firm has achieved and the level of compliance. Page 35

2. Has your firm conducted a Life Cycle Assessment(s) (LCA)? If so, provide the most recent LCA summary report (results) and detail any efforts or achievements made to improve your firm’s performance since the completion of the most recent LCA report. A full report is not requested. Page 36

3. Has your firm had any breaches of environmental, health, or safety standards within the past 12 months? This includes fires, explosions, industrial accidents, hazardous releases, or other health and safety incidents at any of the firm’s facilities. If so, provide details (including but not limited to date of event, quantitative extent of damage, environmental effects, and corrective action plan and success rate) of all breaches. Page 37



STATE OF UTAH

SOLICITATION NO. TO11013

Multi-State (WSCA) Office Furniture

RESPONSES DUE NO LATER THAN:

Aug 15, 2011 2:00:00 PM MDT

RESPONSES MAY BE SUBMITTED ELECTRONICALLY TO:

www.bidsync.com

RESPONSES MAY BE MAILED OR DELIVERED TO:

State of Utah

Division of Purchasing3150 State Office Building, Capitol Hill

Salt Lake City, Utah 84114-1061

Supplier: The HON Company



Supplier: The HON Company

State of UtahRequest for Proposal

Legal Company Name (include d/b/a if applicable)

The HON Company

Federal Tax Identification

Number

421491474

State of Utah Sales Tax ID

Number

12507029-002-STC

Ordering Address

200 Oak Street

City

Muscatine

State

IA

Zip Code

52761

Remittance Address (if different from ordering address)

PO Box 404422

City

Atlanta

State

GA

Zip Code

30384

Type

Corporation Partnership Proprietorship

Government

gfedcb gfedc gfedc gfedc

Company Contact Person

Christy Lung

Telephone Number (include area code)

563-272-7351

Fax Number (include area code)

563-272-7384

Company=s Internet Web Address

www.hon.com

Email Address

[email protected]

Discount Terms (for bid purposes, bid discounts less than

30 days will not be considered) 30

Days Required for Delivery After Receipt of Order (see

attached for any required minimums) 60

The undersigned certifies that the goods or services offered are produced, mined, grown, manufactured, or performed

in Utah. Yes No . If no, enter where produced, etc. Muscatine, IA; Florence, AL; Cedartown, GA; Orleans, IN

gfedc gfedcb

Offeror=s Authorized Representative=s Signature

Keith Keller

Date

08/12/2011

Type or Print Name

Keith Keller

Position or Title

Director of Government Contracts & Compliance



N O T I C E

When submitting a response (proposal, quote or bid) electronically through BidSync, it is the sole responsibility of the supplier to ensure that the response is received by BidSync prior to the closing date and time. Each of the following steps in BidSync MUST be completed in order to place an offer:

A. Login to www.bidsync.com;

B. Locate the bid (solicitation) to which you are responding; a. Click the “Search” tab on the top left of the page; b. Enter keyword or bid (solicitation) number and click “Search”;

C. Click on the “Bid title/description” to open the Bid (solicitation) Information Page;

D. “View and Accept” all documents in the document section;

E. Select “Place Offer” found at the bottom of the page;

F. Enter your pricing, notes, other required information and upload attachments to this page;

G. Click “Submit” at the bottom of the page;

H. Review Offer(s); and

I. Enter your password and click “Confirm”.

Note that the final step in submitting a response involves the supplier’s acknowledgement that the information and documents entered into the BidSync system are accurate and represent the supplier’s actual proposal, quote or bid. This acknowledgement is registered in BidSync when the supplier clicks “Confirm”. BidSync will post a notice that the offer has been received. This notice from BidSync MUST be recorded prior to the closing date and time or the response will be considered late and will not be accepted.

Be aware that entering information and uploading documents into BidSync may take considerable time. Please allow sufficient time to complete the online forms and upload documents. Suppliers should not wait until the last minute to submit a response. It is recommended that suppliers submit responses a minimum of 24 hours prior to the closing deadline. The deadline for submitting information and documents will end at the closing time indicated in the solicitation. All information and documents must be fully entered, uploaded, acknowledged (Confirm) and recorded into BidSync before the closing time or the system will stop the process and the response will be considered late and will not be accepted. Responses submitted in BidSync are completely secure. No one (including state purchasing staff) can see responses until after the deadline. Suppliers may modify or change their response at any time prior to the closing deadline. However, all modifications or changes must be completed and acknowledged (Confirm) in the BidSync system prior to the deadline. BidSync will post a notice that the modification/change (new offer) has been received. This notice from BidSync MUST be recorded prior to the closing date and time or the response will be considered late and will not be accepted.

Utah Code 46-4-402(2) Unless otherwise agreed between a sender (supplier) and the recipient (State Purchasing), an electronic record is received when: (a) it enters an information processing system that the recipient has designated or uses for the purpose of receiving electronic records or information of the type sent and from which the recipient is able to retrieve the electronic record; and (b) it is in a form capable of being processed by that system.



REQUEST FOR PROPOSAL - INSTRUCTIONS AND GENERAL PROVISIONS

1. SUBMITTING THE PROPOSAL: (a) The Utah Division of Purchasing and General Services (DIVISION) prefers that proposals be submitted electronically. Electronic proposals may be submitted through a secure mailbox at BidSync (formerly RFP Depot, LLC) (www.bidsync.com) until the date and time as indicated in this document. It is the sole responsibility of the supplier to ensure their proposal reaches BidSync before the closing date and time. There is no cost to the supplier to submit Utah’s electronic proposals via BidSync. (b) Electronic proposals may require the uploading of electronic attachments. The submission of attachments containing embedded documents is prohibited. All documents should be attached as separate files. (c) If the supplier chooses to submit the proposal directly to the DIVISION in writing: The proposal must be signed in ink, sealed, and delivered to the Division of Purchasing, 3150 State Office Building, Capitol Hill, Salt Lake City, UT 84114-1061 by the "Due Date and Time.” The "Solicitation Number" and "Due Date" must appear on the outside of the envelope. All prices and notations must be in ink or typewritten. Each item must be priced separately. Unit price shall be shown and a total price shall be entered for each item offered. Errors may be crossed out and corrections printed in ink or typewritten adjacent and must be initialed in ink by person signing offer. Unit price will govern, if there is an error in the extension. Written offers will be considered only if it is submitted on the forms provided by the DIVISION. (d) Proposals, modifications, or corrections received after the closing time on the "Due Date" will be considered late and handled in accordance with the Utah Procurement Rules, section R33-3-209. (e) Facsimile transmission of proposals to DIVISION will not be considered.

2. PROPOSAL PREPARATION: (a) Delivery time of products and services is critical and must be adhered to as specified. (b) Wherever in this document an item is defined by using a trade name of a manufacturer and/or model number, it is intended that the words, "or equivalent" apply. "Or equivalent" means any other brand that is equal in use, quality, economy and performance to the brand listed as determined by the DIVISION. If the supplier lists a trade name and/or catalog number in the offer, the DIVISION will assume the item meets the specifications unless the offer clearly states it is an alternate, and describes specifically how it differs from the item specified. All offers must include complete manufacturer=s descriptive literature if quoting an equivalent product. All products are to be of new, unused condition, unless otherwise requested in this solicitation. (c) Incomplete proposals may be rejected. (d) Where applicable, all proposals must include complete manufacturer=s descriptive literature. (e) By submitting the proposal the offeror certifies that all of the information provided is accurate, that they are willing and able to furnish the item(s) specified, and that prices offered are correct. (f) This proposal may not be withdrawn for a period of 60 days from the due date.

3. FREIGHT COST: (a) Where “Freight Cost” is listed as a separate line item, suppliers are to provide product line item pricing FOB Origin Less Freight. On the line item for “Freight Cost” suppliers are to indicate the total freight cost FOB Destination Freight Prepaid, and complete the “Freight Information” document. The DIVISION will analyze freight charges separately from the item cost and determine how the shipment will be routed (either by the supplier, or by the State’s carrier). (b) Where there is not a line item for “Freight Cost”, suppliers are to provide line item pricing FOB Destination Freight Prepaid. Unless otherwise indicated on the contract/purchase order, shipping terms will be FOB Destination Freight Prepaid.

4. SOLICITATION AMENDMENTS: All changes to this solicitation will be made through written addendum only. Answers to questions submitted through BidSync shall be considered addenda to the solicitation documents. Bidders are cautioned not to consider verbal modifications.

5. PROTECTED INFORMATION: Suppliers are required to mark any specific information contained in their offer which they are claiming as protected and not to be disclosed to the public or used for purposes other than the evaluation of the offer. Each request for non-disclosure must be made by completing the “Confidentiality Claim Form” located at: http://www.purchasing.utah.gov/contract/documents/confidentialityclaimform.doc with a specific justification explaining why the information is to be protected. Pricing and service elements of any proposal will not be considered proprietary. All material becomes the property of the DIVISION and may be returned only at the DIVISION 's option.

6. BEST AND FINAL OFFERS: Discussions may be conducted with offerors who submit proposals determined to be reasonably susceptible of being selected for award for the purpose of assuring full understanding of, and responsiveness to, solicitation requirements. Prior to award, these offerors may be asked to submit best and final offers. In conducting discussions, there shall be no disclosure of any information derived from proposals submitted by a competing offeror.

7. SAMPLES: Samples of item(s) specified in this offer, brochures, etc., when required by the DIVISION, must be furnished free of expense to the DIVISION. Any item not destroyed by tests may, upon request made at the time the sample is furnished, be returned at the offeror's expense.

8. AWARD OF CONTRACT: (a) The contract will be awarded with reasonable promptness, by written notice, to the responsible offeror whose proposal is determined to be the most advantageous to the DIVISION, taking into consideration price and evaluation factors set forth in the RFP. No other factors or criteria will be used in the evaluation. The contract file shall contain the basis on which the award is made. Refer to Utah Code Annotated 65-56-408. (b) The DIVISION may accept any item or group of items, or overall best offer. The DIVISION can reject any or all proposals, and it can waive any informality, or technicality in any proposal received, if the DIVISION believes it would serve the best interests of the DIVISION. (c) Before, or after, the award of a contract the DIVISION has the right to inspect the



offeror's premises and all business records to determine the offeror's ability to meet contract requirements. (d) The DIVISION will open proposals publicly, identifying only the names of the offerors. During the evaluation process, proposals will be seen only by authorized DIVISION staff and those selected by DIVISION to evaluate the proposals. Following the award decision, all proposals become public information except for protected information (see number 5 above). A register of proposals and contract awards are posted at http://purchasing.utah.gov/vendor/bidtab.html. (e) Estimated quantities are for bidding purposes only, and not to be interpreted as a guarantee to purchase any amount. (f) Utah has a reciprocal preference law which will be applied against offerors offering products or services produced in states which discriminate against Utah products. For details see Section 63G-6-404 and 63G-6-405, Utah Code Annotated. (g) Multiple contracts may be awarded if the DIVISION determines it would be in its best interest.

9. DIVISION APPROVAL: Contracts written with the State of Utah, as a result of this proposal, will not be legally binding without the written approval of the Director of the DIVISION.

10. DEBARMENT: The CONTRACTOR certifies that neither it nor its principals are presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction (contract) by any governmental department or agency. If the CONTRACTOR cannot certify this statement, attach a written explanation for review by the DIVISION.

11. ENERGY CONSERVATION AND RECYCLED PRODUCTS: The contractor is encouraged to offer Energy Star certified products or products that meet FEMP (Federal Energy Management Program) standards for energy consumption. The State of Utah also encourages contractors to offer products that are produced with recycled materials, where appropriate, unless otherwise requested in this solicitation.

12. GOVERNING LAWS AND REGULATIONS: All State purchases are subject to the Utah Procurement Code, Title 63 Chapter 56 U.C.A. 1953, as amended, and the Procurement Rules as adopted by the Utah State Procurement Policy Board. These are available on the Internet at www.purchasing.utah.gov. By submitting a bid or offer, the bidder/offeror warrants that the bidder/offeror and any and all supplies, services equipment, and construction purchased by the State shall comply fully with all applicable Federal and State laws and regulations, including applicable licensure and certification requirements.

13. SALES TAX ID NUMBER: Utah Code Annotated (UCA) 59-12-106 requires anyone filing a bid with the state for the sale of tangible personal property or any other taxable transaction under UCA 59-12-103(1) to include their Utah sales tax license number with their bid. For information regarding a Utah sales tax license see the Utah State Tax Commission’s website at www.tax.utah.gov/sales. The Tax Commission is located at 210 North 1950 West, Salt Lake City, UT 84134, and can be reached by phone at (801) 297-2200.

(Revision Date: 13 JULY 2010 - RFP Instructions)



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