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THE HOMEOWNER’S COMPLETE GUIDE to Replacement Windows

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  • T H E H O M E O W N E R ’ S

    COMPLETE GUIDEto Replacement Windows

  • Most people take the windows in their home for granted... It’s something we hardly think about—until there’s a problem.

    When windows become too old or dysfunctional, it can affect

    the comfort, energy efficiency, and ease of living in your home.

    If you’re thinking of replacing some or all of your windows,

    you may be feeling a bit overwhelmed with the options.

    From window types to materials to pane options, there are

    quite a few decisions to be made when buying and installing

    replacement windows.

    We created this guide to give you the information you need

    to make confident, informed decisions about replacement

    windows for your home. In this guide, you’ll learn:

    DWhen to replace your windows

    DFactors to consider when selecting windows

    DDifferent options for window types, pane types, and

    materials

    DThe window replacement process

    By the end of this guide, you’ll be empowered to find the right

    replacement windows for your home in a way that’s simple and

    stress-free.

    ARE REPLACEMENT WINDOWS WORTH THE COST?

    Home improvement projects are a great

    way to increase your home’s market

    value, but very few improvements

    actually recoup 100 percent of their costs.

    Replacement windows, however, are a

    sound investment; you’ll recoup around 70

    to 80 percent of your costs on your home’s

    real estate market value. To give some

    perspective, bathroom remodels all have

    cost-value ratios of only around 56 percent.

    In addition to resale value, replacement

    windows also increase energy efficiency

    and improve the comfort of your home.

    With the increased market value, energy

    efficiency and comfort that replacement

    windows can bring to a home, they are

    certainly a home improvement project that

    is worth your time and resources.

    The Homeowner’s Complete Guide to Replacement Windows 2

  • When to Replace Your WindowsUnless you’re a window expert, it’s not always easy to tell

    whether a window should be repaired or replaced. Before making

    any decisions, have a professional assess your windows for signs

    of irreparable damage. Here are some signs your windows may

    need replacing:

    They’re old, drafty, single-pane windows

    You find a significant amount of rot (wooden windows)

    They’re damaged, warped or broken

    They’re extremely difficult to open or close

    They’re over 20 years old

    The Homeowner’s Complete Guide to Replacement Windows 3

  • Selecting Replacement Windows You’ve decided that it’s time for replacement windows—so where

    do you start your search? There is a wide variety of options so

    that you can get the right windows for your needs. Here are the

    most important considerations you’ll need to take into account

    when selecting replacement windows.

    ENERGY EFFICIENCYToday’s window technology has come a long way from how

    homes used to be built, and newer windows’ energy efficiency

    is better than ever. When done right, replacement windows can

    save you money on your energy bills.

    The best way to compare window efficiency is to look at the

    whole-unit U-value and Solar Heat Gain Coefficient (SHGC).

    U-Value: Rating for door and window units that describes how much heat energy is gained or lost. The lower the

    U-value, the more energy efficient the system in question

    will be.

    SHGC: The fraction of solar radiation admitted through a window. The lower a window’s Solar Heat Gain Coefficient,

    the less solar heat it transmits.

    Why do these numbers matter? The less heat that you gain or lose

    through your windows, the less you will need to run your heating

    system or air conditioner. If you’re replacing outdated single pane

    windows with little to no energy efficiency, you’ll see a larger

    difference in your energy bill.

    The Homeowner’s Complete Guide to Replacement Windows 4

  • The Homeowner’s Complete Guide to Replacement Windows 5

    PRICEBudget is one of the biggest factors people consider when

    buying replacement windows. Depending on the brand,

    material, and style you choose, your costs could differ.

    There are two different procedures for replacement windows:

    Insert Replacements (Lower Cost): Reuse all interior and exterior trim; new windows fit inside the existing

    window frame. Quick install and minimal materials required.

    Vinyl Insert Windows: $425-$600 each

    Wood Insert Windows: $575-$900 each

    Full Tear-Out (Higher Cost): All new trim inside and out; new windows fit inside the stud (rough opening).

    Much longer installation and more materials required.

    Vinyl Full Tear-Out: $575-$900 each

    Wood Full Tear-Out: $650-1,600 each

    The drawbacks of cheap windows can add up fast. From

    more maintenance to less energy efficiency to being drafty

    or not opening properly, buying cheap window products

    just to save a bit of cash isn’t going to benefit you in the long

    run. Certain glass types and frame materials cost more than

    others, and for good reason—they’re better at their jobs. Work

    with a professional window company to understand what a

    realistic budget might be and ask them to recommend high

    quality products in your price range. Remember to find out the

    installation cost, too!

    APPEARANCEWindows are a prominent feature of any home, both

    inside and out. Select replacement windows that

    complement and enhance the look of your home.

    Choosing the wrong style can detract from the overall

    look of your home—and could even lower resale value.

    The style of your home affects which windows will

    look great once installed. For instance, traditional or

    colonial-style homes look best with small double-

    hung windows with divided lights, while ranch-style

    houses often look best with swing-out casement

    windows.

    DURABILITY AND MAINTENANCEOnce your windows are installed, they’ll need to be

    able to withstand the elements as well as be easy

    to clean and maintain. Ask your window dealer

    about the different materials available and the level

    of maintenance required to keep them durable

    and maintain their appearance. Here are some of

    the maintenance tasks you may need to perform

    occasionally:

    Cleaning the panes and frames

    Replacing worn-out seals

    Repainting frames every several years

    Attending to cracks, holes or splinters

  • The Homeowner’s Complete Guide to Replacement Windows 6

    PICTURE Simple design adds openness and natural light Typically does not open

    Double Hung Windows • A traditional, easy to clean design• A window consisting of two sashes operating in a rectangular frame in which both the upper and lower halves slide up and down

    Single Hung Windows• Conservative styling with a tilt-in sash for convenience• A window consisting of two sashes of glass, the top one stationary and the bottom movable

    Casement Windows• A contemporary look for your home, operating smoothly with a fold in handle• A projecting window with a single sash hinged at the sides and usually opens outward like a door

    Awning Windows• Opens out for ventilation and seals weather-tight when closed• Hinged at the top, projecting outward to provide ample ventilation

    Sliding Windows • A modern style, perfect for rooms with limited space• A window where the sash moves horizontally

    Bay Windows • Creates a dramatic focal point and a cozy spot to curl up in• An arrangement of three or more individual window units that project from the building from various angles, usually 30º and 45º configurations mounted with a head and seatboard

    Bow Windows• An elegant curve offering a panoramic view• An angled combination of windows in 3, 4 or 5 lite configurations. The windows are attached at 10-degree angles to project a more circular, arced appearance

    Garden Windows• A unique design, adding dimension and functionality• A three-dimensional window that projects from the exterior wall and usually has glazing on all sides except the bottom, which serves as a shelf

    Picture Windows• Adds openness and increases natural light• A large, non-operating window that provides a panoramic view

    Geometric Shapes• Creates an original, one-of-a-kind configuration• Specially designed windows classified as either Straight Line Geometrics such as rectangles, triangles, trapezoids, octagons, pentagons etc., or Radius Geometrics which include half-rounds, quarter-rounds, full-rounds, sectors, ellipses, eyebrows, etc.

    Types of Windows

    7

    Double Hung Windows • A traditional, easy to clean design• A window consisting of two sashes operating in a rectangular frame in which both the upper and lower halves slide up and down

    Single Hung Windows• Conservative styling with a tilt-in sash for convenience• A window consisting of two sashes of glass, the top one stationary and the bottom movable

    Casement Windows• A contemporary look for your home, operating smoothly with a fold in handle• A projecting window with a single sash hinged at the sides and usually opens outward like a door

    Awning Windows• Opens out for ventilation and seals weather-tight when closed• Hinged at the top, projecting outward to provide ample ventilation

    Sliding Windows • A modern style, perfect for rooms with limited space• A window where the sash moves horizontally

    Bay Windows • Creates a dramatic focal point and a cozy spot to curl up in• An arrangement of three or more individual window units that project from the building from various angles, usually 30º and 45º configurations mounted with a head and seatboard

    Bow Windows• An elegant curve offering a panoramic view• An angled combination of windows in 3, 4 or 5 lite configurations. The windows are attached at 10-degree angles to project a more circular, arced appearance

    Garden Windows• A unique design, adding dimension and functionality• A three-dimensional window that projects from the exterior wall and usually has glazing on all sides except the bottom, which serves as a shelf

    Picture Windows• Adds openness and increases natural light• A large, non-operating window that provides a panoramic view

    Geometric Shapes• Creates an original, one-of-a-kind configuration• Specially designed windows classified as either Straight Line Geometrics such as rectangles, triangles, trapezoids, octagons, pentagons etc., or Radius Geometrics which include half-rounds, quarter-rounds, full-rounds, sectors, ellipses, eyebrows, etc.

    Types of Windows

    7

    Double Hung Windows • A traditional, easy to clean design• A window consisting of two sashes operating in a rectangular frame in which both the upper and lower halves slide up and down

    Single Hung Windows• Conservative styling with a tilt-in sash for convenience• A window consisting of two sashes of glass, the top one stationary and the bottom movable

    Casement Windows• A contemporary look for your home, operating smoothly with a fold in handle• A projecting window with a single sash hinged at the sides and usually opens outward like a door

    Awning Windows• Opens out for ventilation and seals weather-tight when closed• Hinged at the top, projecting outward to provide ample ventilation

    Sliding Windows • A modern style, perfect for rooms with limited space• A window where the sash moves horizontally

    Bay Windows • Creates a dramatic focal point and a cozy spot to curl up in• An arrangement of three or more individual window units that project from the building from various angles, usually 30º and 45º configurations mounted with a head and seatboard

    Bow Windows• An elegant curve offering a panoramic view• An angled combination of windows in 3, 4 or 5 lite configurations. The windows are attached at 10-degree angles to project a more circular, arced appearance

    Garden Windows• A unique design, adding dimension and functionality• A three-dimensional window that projects from the exterior wall and usually has glazing on all sides except the bottom, which serves as a shelf

    Picture Windows• Adds openness and increases natural light• A large, non-operating window that provides a panoramic view

    Geometric Shapes• Creates an original, one-of-a-kind configuration• Specially designed windows classified as either Straight Line Geometrics such as rectangles, triangles, trapezoids, octagons, pentagons etc., or Radius Geometrics which include half-rounds, quarter-rounds, full-rounds, sectors, ellipses, eyebrows, etc.

    Types of Windows

    7

    Double Hung Windows • A traditional, easy to clean design• A window consisting of two sashes operating in a rectangular frame in which both the upper and lower halves slide up and down

    Single Hung Windows• Conservative styling with a tilt-in sash for convenience• A window consisting of two sashes of glass, the top one stationary and the bottom movable

    Casement Windows• A contemporary look for your home, operating smoothly with a fold in handle• A projecting window with a single sash hinged at the sides and usually opens outward like a door

    Awning Windows• Opens out for ventilation and seals weather-tight when closed• Hinged at the top, projecting outward to provide ample ventilation

    Sliding Windows • A modern style, perfect for rooms with limited space• A window where the sash moves horizontally

    Bay Windows • Creates a dramatic focal point and a cozy spot to curl up in• An arrangement of three or more individual window units that project from the building from various angles, usually 30º and 45º configurations mounted with a head and seatboard

    Bow Windows• An elegant curve offering a panoramic view• An angled combination of windows in 3, 4 or 5 lite configurations. The windows are attached at 10-degree angles to project a more circular, arced appearance

    Garden Windows• A unique design, adding dimension and functionality• A three-dimensional window that projects from the exterior wall and usually has glazing on all sides except the bottom, which serves as a shelf

    Picture Windows• Adds openness and increases natural light• A large, non-operating window that provides a panoramic view

    Geometric Shapes• Creates an original, one-of-a-kind configuration• Specially designed windows classified as either Straight Line Geometrics such as rectangles, triangles, trapezoids, octagons, pentagons etc., or Radius Geometrics which include half-rounds, quarter-rounds, full-rounds, sectors, ellipses, eyebrows, etc.

    Types of Windows

    7

    CASEMENT Attached to the frame by hinges Typically opens outward like a door

    SLIDING Open sideways, with one pane sliding over the other Used in openings that are wider than they are tall

    AWNING Opens outward for ventilation Hinged at the top Often used in combination with another window style

    Which Window Type is Right for You?Once you have an idea of the factors that matter most to you, it’s time to choose the type of replacement windows you’ll

    be installing in your home. We strongly recommend having a professional window installation company assess your

    home as part of your process. Some windows may be easier to install in your home than others, which could help cut

    down on installation costs and overall project time.

    DOUBLE HUNG Both the sash and the frame move up and down Sashes tilt for easy cleaning

    Double Hung Windows • A traditional, easy to clean design• A window consisting of two sashes operating in a rectangular frame in which both the upper and lower halves slide up and down

    Single Hung Windows• Conservative styling with a tilt-in sash for convenience• A window consisting of two sashes of glass, the top one stationary and the bottom movable

    Casement Windows• A contemporary look for your home, operating smoothly with a fold in handle• A projecting window with a single sash hinged at the sides and usually opens outward like a door

    Awning Windows• Opens out for ventilation and seals weather-tight when closed• Hinged at the top, projecting outward to provide ample ventilation

    Sliding Windows • A modern style, perfect for rooms with limited space• A window where the sash moves horizontally

    Bay Windows • Creates a dramatic focal point and a cozy spot to curl up in• An arrangement of three or more individual window units that project from the building from various angles, usually 30º and 45º configurations mounted with a head and seatboard

    Bow Windows• An elegant curve offering a panoramic view• An angled combination of windows in 3, 4 or 5 lite configurations. The windows are attached at 10-degree angles to project a more circular, arced appearance

    Garden Windows• A unique design, adding dimension and functionality• A three-dimensional window that projects from the exterior wall and usually has glazing on all sides except the bottom, which serves as a shelf

    Picture Windows• Adds openness and increases natural light• A large, non-operating window that provides a panoramic view

    Geometric Shapes• Creates an original, one-of-a-kind configuration• Specially designed windows classified as either Straight Line Geometrics such as rectangles, triangles, trapezoids, octagons, pentagons etc., or Radius Geometrics which include half-rounds, quarter-rounds, full-rounds, sectors, ellipses, eyebrows, etc.

    Types of Windows

    7

    Double Hung Windows • A traditional, easy to clean design• A window consisting of two sashes operating in a rectangular frame in which both the upper and lower halves slide up and down

    Single Hung Windows• Conservative styling with a tilt-in sash for convenience• A window consisting of two sashes of glass, the top one stationary and the bottom movable

    Casement Windows• A contemporary look for your home, operating smoothly with a fold in handle• A projecting window with a single sash hinged at the sides and usually opens outward like a door

    Awning Windows• Opens out for ventilation and seals weather-tight when closed• Hinged at the top, projecting outward to provide ample ventilation

    Sliding Windows • A modern style, perfect for rooms with limited space• A window where the sash moves horizontally

    Bay Windows • Creates a dramatic focal point and a cozy spot to curl up in• An arrangement of three or more individual window units that project from the building from various angles, usually 30º and 45º configurations mounted with a head and seatboard

    Bow Windows• An elegant curve offering a panoramic view• An angled combination of windows in 3, 4 or 5 lite configurations. The windows are attached at 10-degree angles to project a more circular, arced appearance

    Garden Windows• A unique design, adding dimension and functionality• A three-dimensional window that projects from the exterior wall and usually has glazing on all sides except the bottom, which serves as a shelf

    Picture Windows• Adds openness and increases natural light• A large, non-operating window that provides a panoramic view

    Geometric Shapes• Creates an original, one-of-a-kind configuration• Specially designed windows classified as either Straight Line Geometrics such as rectangles, triangles, trapezoids, octagons, pentagons etc., or Radius Geometrics which include half-rounds, quarter-rounds, full-rounds, sectors, ellipses, eyebrows, etc.

    Types of Windows

    7

    Double Hung Windows • A traditional, easy to clean design• A window consisting of two sashes operating in a rectangular frame in which both the upper and lower halves slide up and down

    Single Hung Windows• Conservative styling with a tilt-in sash for convenience• A window consisting of two sashes of glass, the top one stationary and the bottom movable

    Casement Windows• A contemporary look for your home, operating smoothly with a fold in handle• A projecting window with a single sash hinged at the sides and usually opens outward like a door

    Awning Windows• Opens out for ventilation and seals weather-tight when closed• Hinged at the top, projecting outward to provide ample ventilation

    Sliding Windows • A modern style, perfect for rooms with limited space• A window where the sash moves horizontally

    Bay Windows • Creates a dramatic focal point and a cozy spot to curl up in• An arrangement of three or more individual window units that project from the building from various angles, usually 30º and 45º configurations mounted with a head and seatboard

    Bow Windows• An elegant curve offering a panoramic view• An angled combination of windows in 3, 4 or 5 lite configurations. The windows are attached at 10-degree angles to project a more circular, arced appearance

    Garden Windows• A unique design, adding dimension and functionality• A three-dimensional window that projects from the exterior wall and usually has glazing on all sides except the bottom, which serves as a shelf

    Picture Windows• Adds openness and increases natural light• A large, non-operating window that provides a panoramic view

    Geometric Shapes• Creates an original, one-of-a-kind configuration• Specially designed windows classified as either Straight Line Geometrics such as rectangles, triangles, trapezoids, octagons, pentagons etc., or Radius Geometrics which include half-rounds, quarter-rounds, full-rounds, sectors, ellipses, eyebrows, etc.

    Types of Windows

    7

    Double Hung Windows • A traditional, easy to clean design• A window consisting of two sashes operating in a rectangular frame in which both the upper and lower halves slide up and down

    Single Hung Windows• Conservative styling with a tilt-in sash for convenience• A window consisting of two sashes of glass, the top one stationary and the bottom movable

    Casement Windows• A contemporary look for your home, operating smoothly with a fold in handle• A projecting window with a single sash hinged at the sides and usually opens outward like a door

    Awning Windows• Opens out for ventilation and seals weather-tight when closed• Hinged at the top, projecting outward to provide ample ventilation

    Sliding Windows • A modern style, perfect for rooms with limited space• A window where the sash moves horizontally

    Bay Windows • Creates a dramatic focal point and a cozy spot to curl up in• An arrangement of three or more individual window units that project from the building from various angles, usually 30º and 45º configurations mounted with a head and seatboard

    Bow Windows• An elegant curve offering a panoramic view• An angled combination of windows in 3, 4 or 5 lite configurations. The windows are attached at 10-degree angles to project a more circular, arced appearance

    Garden Windows• A unique design, adding dimension and functionality• A three-dimensional window that projects from the exterior wall and usually has glazing on all sides except the bottom, which serves as a shelf

    Picture Windows• Adds openness and increases natural light• A large, non-operating window that provides a panoramic view

    Geometric Shapes• Creates an original, one-of-a-kind configuration• Specially designed windows classified as either Straight Line Geometrics such as rectangles, triangles, trapezoids, octagons, pentagons etc., or Radius Geometrics which include half-rounds, quarter-rounds, full-rounds, sectors, ellipses, eyebrows, etc.

    Types of Windows

    7

    Double Hung Windows • A traditional, easy to clean design• A window consisting of two sashes operating in a rectangular frame in which both the upper and lower halves slide up and down

    Single Hung Windows• Conservative styling with a tilt-in sash for convenience• A window consisting of two sashes of glass, the top one stationary and the bottom movable

    Casement Windows• A contemporary look for your home, operating smoothly with a fold in handle• A projecting window with a single sash hinged at the sides and usually opens outward like a door

    Awning Windows• Opens out for ventilation and seals weather-tight when closed• Hinged at the top, projecting outward to provide ample ventilation

    Sliding Windows • A modern style, perfect for rooms with limited space• A window where the sash moves horizontally

    Bay Windows • Creates a dramatic focal point and a cozy spot to curl up in• An arrangement of three or more individual window units that project from the building from various angles, usually 30º and 45º configurations mounted with a head and seatboard

    Bow Windows• An elegant curve offering a panoramic view• An angled combination of windows in 3, 4 or 5 lite configurations. The windows are attached at 10-degree angles to project a more circular, arced appearance

    Garden Windows• A unique design, adding dimension and functionality• A three-dimensional window that projects from the exterior wall and usually has glazing on all sides except the bottom, which serves as a shelf

    Picture Windows• Adds openness and increases natural light• A large, non-operating window that provides a panoramic view

    Geometric Shapes• Creates an original, one-of-a-kind configuration• Specially designed windows classified as either Straight Line Geometrics such as rectangles, triangles, trapezoids, octagons, pentagons etc., or Radius Geometrics which include half-rounds, quarter-rounds, full-rounds, sectors, ellipses, eyebrows, etc.

    Types of Windows

    7

    Double Hung Windows • A traditional, easy to clean design• A window consisting of two sashes operating in a rectangular frame in which both the upper and lower halves slide up and down

    Single Hung Windows• Conservative styling with a tilt-in sash for convenience• A window consisting of two sashes of glass, the top one stationary and the bottom movable

    Casement Windows• A contemporary look for your home, operating smoothly with a fold in handle• A projecting window with a single sash hinged at the sides and usually opens outward like a door

    Awning Windows• Opens out for ventilation and seals weather-tight when closed• Hinged at the top, projecting outward to provide ample ventilation

    Sliding Windows • A modern style, perfect for rooms with limited space• A window where the sash moves horizontally

    Bay Windows • Creates a dramatic focal point and a cozy spot to curl up in• An arrangement of three or more individual window units that project from the building from various angles, usually 30º and 45º configurations mounted with a head and seatboard

    Bow Windows• An elegant curve offering a panoramic view• An angled combination of windows in 3, 4 or 5 lite configurations. The windows are attached at 10-degree angles to project a more circular, arced appearance

    Garden Windows• A unique design, adding dimension and functionality• A three-dimensional window that projects from the exterior wall and usually has glazing on all sides except the bottom, which serves as a shelf

    Picture Windows• Adds openness and increases natural light• A large, non-operating window that provides a panoramic view

    Geometric Shapes• Creates an original, one-of-a-kind configuration• Specially designed windows classified as either Straight Line Geometrics such as rectangles, triangles, trapezoids, octagons, pentagons etc., or Radius Geometrics which include half-rounds, quarter-rounds, full-rounds, sectors, ellipses, eyebrows, etc.

    Types of Windows

    7

    SINGLE HUNG Top sash is fixed in place Usually conservative styling

    BOW Offers a panoramic view Angled combination of windows in 3, 4 or 5 lite configurations

    Creates a circular, arced appearance

    BAY Creates a dramatic focal point Projects outward from an outside wall Features 3 or more individual, angled window units

    GARDEN Acts like a greenhouse in your home Fitted with an exterior shelf for plants and herbs

    GEOMETRIC SHAPES Specially designed, creates an original configuration Often found on historic homes Common shapes include trapezoids, octagons, half-rounds, quarter-rounds, etc.

  • WHAT IS LOW-E GLASS?

    Low emissivity, or low-E coatings,

    minimize the amount of ultraviolet and

    infrared light that can pass through glass

    without compromising the amount of

    visible light that gets through. When the

    sun shines through your window, low-E

    glass will reflect a lot of that unwanted

    energy back toward the outside instead of

    letting the heat in. That means it’s much

    easier to keep your house cool in the

    summer and warm in the winter.

    TYPES OF WINDOW PANES

    Single Pane – Uses only one pane of glass. Although it’s true that single pane windows are still available today, we would

    not recommend replacing windows in your home with single

    pane windows! If you currently have this type of window, that

    is probably one of the reasons you are seeking to replace them.

    With the advances in window technology, few homeowners

    continue to use single pane windows. Though inexpensive, these

    types of window panes are poor insulators and would be better

    used for outdoor sheds or garages that require little insulation.

    Double Pane – Two panes of glass are separated by an insulating layer of air or clear, odorless gas. This is the most

    popular replacement choice for today’s homeowners. These

    durable windows protect your home from the cold during the

    winter, keep A/C inside during the summer, and provide an

    effective sound barrier. Additional Low-E coatings can block

    harmful UV rays.

    Triple Pane – Made up of three panes of glass. The middle pane is surrounded by inert gas on both sides. Triple pane windows

    are ideal for insulation homes that are exposed to extremely

    cold or hot temperatures, although they are a more expensive

    alternative to double pane windows. Additionally, the energy-

    saving factor between double and triple pane windows is quite

    small, so, if you choose triple pane windows, be careful that this

    upgrade doesn’t raise the price of your project beyond its value.

    The Homeowner’s Complete Guide to Replacement Windows 7

  • TYPES OF WINDOW MATERIALS

    Aluminum – We would not recommend aluminum windows to many homeowners. While aluminum is extremely durable

    and can withstand demanding conditions, these types of

    windows not commonly used in residential construction.

    Vinyl – This is one of the most popular window replacement materials available. Vinyl windows are made from PVC with

    hollow chambers inside to help them resist heat transfer

    and condensation. Vinyl windows don’t require painting or

    finishing, and the material doesn’t fade or rot.

    Wood – With a classic style that is readily customizable, wood windows are particularly attractive, especially in

    interiors. Wood is durable, strong, and energy efficient.

    However, wood windows often require increased

    maintenance because of wear from the elements. Unless

    diligently maintained, wood windows are prone to rot and

    warping.

    Wood-Clad – This material offers the benefits of wood on the inside, but are covered on the exterior with a tough, low-

    maintenance aluminum jacket, which helps prevent rot.

    Fiberglass – This newer window material is stronger than vinyl, however it does typically cost more and its color

    choices are limited. Fiberglass windows are extremely durable

    and won’t rot or decay. They’re ideal for larger windows

    because their superior strength allows them to support the

    weight of the glass panes.

    The Homeowner’s Complete Guide to Replacement Windows 8

  • The Homeowner’s Complete Guide to Replacement Windows 9

    How to Choose a Replacement Window Contractor Now that you are familiar your replacement window options,

    it’s time to buy your windows and get them installed!

    Here are some tips for choosing the right replacement window installers:

    BEWARE THE PICKUP TRUCK CONTRACTORMany of the renovation horror stories you hear have to do with

    “pickup truck contractors.” Homeowners hire a jack-of-all-trades

    to complete their projects, instead of a trusted company with

    a team of professionals, looking forward to a lower cost and

    simplified process. But in reality, these types of builders often

    don’t have the trade or time management skills to complete the

    job properly and under deadline.

    KNOW YOUR WARRANTY AND SERVICE CONTRACTWhen you sign a contract for the company that is to complete

    your installation, be sure the contract includes your warranty

    and service contract information. Understand exactly what the

    warranty covers. Does it protect you if the installation was done

    incorrectly, or only if there is a defect with the product itself?

    Is the warranty just from the window manufacturer, or will the

    installation company warranty their services as well?

    HOW LONG?

    This is one of the most loaded

    questions in the window industry. When

    homeowners ask this question, they could

    be looking for a few different answers:

    How long will you be in my house?

    How long is the warranty period?

    How long will my windows last?

    Each of these answers depends on your

    home, the scope of your project, and

    the brand and type of windows you

    purchased. Be sure to talk to your window

    contractor about each of these “how long”

    questions to help set your expectations

    for the project.

  • ASSESS HOW LONG THE COMPANY HAS BEEN IN BUSINESS

    When it comes to replacing windows, experience matters.

    Window installation techniques are constantly being updated.

    An experienced company that has been in business for many

    years is sure to have a highly trained team and be up-to-date

    on the latest best practices and products.

    Other factors to consider: are the employees trained in proper

    installation by the window manufacturers? Does the company

    use subcontractors to handle their installations? It’s important

    to have factory-trained technicians install your replacement

    windows so that you can be sure the installation is being done

    properly. Improver window installation can pose major problems

    down the line—anything from leaks to drafts to lack of an

    airtight seal.

    We strongly recommend you work with a professional window

    company throughout this process—that is, a company that sells,

    installs, and services residential replacement windows. There are

    a few reasons why this is the best option. A window company

    has the knowledge and experience to help you choose the right

    products for your home based on an assessment. But they will

    also ensure a correct, professional installation that you can trust

    to be done right.

    The Homeowner’s Complete Guide to Replacement Windows 10

  • The Homeowner’s Complete Guide to Replacement Windows 11

    The Window Replacement Process What happens from the moment you decide to replace your

    windows to when the installers leave for the last time?

    Here’s a snapshot of the window replacement process from

    beginning to end:

    CONSULTATIONThe very first step in replacing your windows is to define your

    needs. When you call up a window company, you’ll be asked

    many questions (Do you need full window replacements, or do

    you just need to replace the glass? How many windows are you

    replacing? What kind of shape are your current windows in? What

    is your budget?) You may not know the exact answers to these

    questions, but it will make the process go much smoother if you

    can convey your needs to the professionals.

    IN-HOME ASSESSMENTIf you and the window company both agree they can help you,

    the next step is an in-home assessment. An estimator will come

    to your home to measure and inspect your current windows to

    ensure an exact fit for the replacements. They’ll also look for signs

    of damage that may need to be addressed, such as rot.

    WHAT HAPPENS IF WE FIND WINDOW ROT?

    Rot is a common problem found on

    window frames and sills. If window rot is

    found during your assessment, be sure

    your installation company is able to address

    it during the installation process. Not all

    window technicians will deal with rot, and

    many will call in other professionals to

    take care of it, which draws out the project

    timeline. Also, be sure to select low-

    maintenance, highly durable replacement

    windows in order to avoid dealing with this

    problem again.

  • WINDOW SELECTIONWith the right information gathered about your project, a

    window specialist will help you select the best windows based

    on the characteristics of your home. You’ll have the opportunity

    to explore style, materials, and energy efficiency ratings with the

    guidance of professionals.

    PROPOSALThe window company will provide an estimate for your chosen

    window products and installation costs. Once you sign the

    proposal and provide a deposit, the work can begin!

    INSTALLATIONInstallation technicians will work on replacing your old windows

    with the new ones you’ve selected. They’ll remove the old

    windows, and may remove the frames depending on the

    recommendations from your in-home estimate. Then they’ll fit

    the new windows into place, making sure they’re level, plumb,

    and airtight. Experienced installers should be able to complete

    approximately 6-8 windows per day.

    ENJOY YOUR NEW WINDOWS!Replacement windows offer comfort and beauty to any home.

    Enjoy living with your new windows, and be sure to check your

    warranty if you experience any problems.

    The Homeowner’s Complete Guide to Replacement Windows 12

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