the future of the investment management industry · changing paradigms to build trust current...
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THE FUTURE OF THE INVESTMENT
MANAGEMENT INDUSTRY
Paul Smith, CFA
President & CEO, CFA Institute
CFA Society Tucson
February 11, 2019
OUR MISSION
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To lead the investment profession globally
by promoting the highest standards of ethics, education,
and professional excellence for the ultimate benefit of society.
GLOBAL INFLUENCE TODAY
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155 member societies
More than 163,000 members and 319,000 candidates
in more than 150 countries
AMERICAS
Members: 97,000
CFA Program Administrations: 88,000
60%
EUROPE, MIDDLE EAST,
AFRICA
Members: 35,000
CFA Program Administrations: 58,000
22%
ASIA PACIFIC
Members: 31,000
CFA Program Administrations:173,000
18%
Member data as of August 2018; CFA Program for FY18; numbers rounded
YOUR LOCAL COMMUNITY
Members: 51
FY18 CFA candidates: 39
CFA SOCIETY TUCSON
OUR STRATEGY AND OUTCOMES
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Business models geared toward achieving investor outcomes.
Delivering member value and advocacy through societies.
DEVELOP FUTURE PROFESSIONALS
Through relevant and accessible
credentialing programs.
High standards of entry and
professionalism.
DELIVER MEMBER VALUE
That accelerates the professional
success of our members.
Educated, ethical members at
the top of their profession.
BUILD MARKET INTEGRITY
That benefits investors and
our members that serve them.
Regulations that align
firms and clients.
ST
RA
TE
GY
OU
TC
OM
ES
The twin peaks of professionalism are Continuing Professional Development and Advocacy
A JOURNEY FROM CREDENTIAL
TO PROFESSION
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A common body of
knowledge that is
widely accepted
A code of ethics
with compliance
monitoring and
enforcement
Seal of approval
and authority
by society at large
Certification
that individuals
possess before
practicing
Dedication to
higher fiduciary
standards
Use of knowledge
for the public
good, not profit
maximization
Commitment to
professionalism
,
continuing
professional
development
CREDENTIAL PROFESSION
INDUSTRY LEADERSHIP
7www.cfainstitute.org
FINANCIAL SERVICES INDUSTRY RANKS
IN THE MIDDLE TIER FOR TRUST
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26%
30%
35%
40%
41%
44%
44%
44%
47%
50%
64%
Media
Government
Entertainment
Telecommunications
Energy
Automotive
Pharmaceuticals
Financial Services
Law
Food and Beverage
Technology
2018 Industry Trust Levels by Retail Investors
Source: CFA Institute, The Next Generation of Trust, 2018
WHY TRUST MATTERS
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➢ We believe the industry’s future is promising – If professionals embrace
trust and chart a course that better fulfills the industry’s purpose
➢ Trust is vital to a fiduciary industry that operates with asymmetry of
information
➢ It’s relatively easy to build trust and to demonstrate it via credibility and
professionalism
➢ Better outcomes are possible -- for the end investor, the industry, and
society – when trust is placed at the core of relationships
➢ If we succeed in building trust with our clients, we can build a
sustainable industry.
CHANGING PARADIGMS TO BUILD TRUST
Current Paradigm
-- Technical investing expertise
-- Product explosion and jargon
-- Technology platforms
-- Mine data
-- Increasing disconnect from human interactions
New Paradigm
-- Focus on our core purpose
-- Prove worth in areas that technology cannot replicate
-- Transparency builds trust
-- Be forward-looking
EIGHT STEPS TO INCREASE TRUST
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Adopt a code of conduct to reinforce your firm’s commitment to ethics
Maintain strong brand identity and follow-through on brand promises
Employ professionals with credentials from respected industry organizations
Stay focused on building a long-term track record to demonstrate competence
CREDIBILITY
PROFESSIONALISM
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3
Demonstrate your dedication to the values clients hold dear
Improve transparency and clarity regarding fees, security, and conflicts of interest
Use clear language to demonstrate that client interests come first
Showcase your ongoing professional development to improve investment knowledge
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GAME CHANGERS FACING THE INDUSTRY
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OPENING UP OF ASSET MANAGEMENT
IN CHINA
DEVELOPING MIDDLE CLASS IN
INDIA AND AFRICA
FAILURE OF GLOBAL RETIREMENT SCHEMESCHANGING DEMOGRAPHICS:
WOMEN & MILLENNIALS
HOW FAR CAN INDEXATION GO?
FINTECH DISRUPTION OF
ASSET MANAGEMENT
AND PRODUCT DISTRIBUTION
CHANGING SKILL SETSINCREASING COMPLIANCE
AND REGULATION
ENVIRONMENT, SOCIAL, GOVERNANCE (ESG)
Fast Follower or Leader of the Pack?PUBLIC/PRIVATE MARKETS
CHANGE IS COMING
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Source: Investment Firm of the Future, 2018; survey of CFA Institute members
BUSINESS MODELS FACE PRESSURE
84% of investment leaders expect consolidation of
the industry in the next 5-10 years
70% expect investors will increase their allocations to
passive investment vehicles
52% of CFA charterholders surveyed expect
substantial or moderate contraction of profit
margins at asset management firms
57% expect institutional investors will reduce cost by
insourcing more investment management
activities
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Source: Future State of the Investment Profession, April 2017
IT’S BEEN A GOOD RUN, BUT...
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Source: Casey Quirk
THE FUTURE PATH?
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Source: Casey Quirk, Deloitte; McLagan
THE FUTURE PATH?
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• Top quartile performance
• Relative return
• Maximizing assets
NEW VALUE
PROPOSITIONS
• Security selection
• Public market exposure
• Product-driven sales
NEW
CAPABILITIES
• Share in hot products
• Operating efficiency
• Cost discipline
NEW VECTORS
OF GROWTH AND
PROFITABILITY
• Consistency at scale
• Outcomes
• Meeting liabilities
• Asset allocation
• Private market access
• Strategic partnerships and advice
• Winning unmanaged assets
• Operations Alpha
• Operating leverage
Source: McKinsey
NARRATIVES ABOUT THE INVESTMENT FIRM
OF THE FUTURE
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▪ Successful firms don’t dodge industry
realities
▪ Professionalism emerges as key business
driver
▪ The power of people plus automation
▪ The power of platforms and customisation
▪ Step-change in collective intelligence
▪ Firms evolving their cultural edge
▪ Traditional investment models overturned
▪ Sustainability embedded across industry
▪ Smarter client segmentation
▪ Technology engenders increased trust
Fintech DisruptionNew technologies promote new business
models; disruption and creative destruction are
endemic; challengers do better than incumbents;
major disruptions to the world of work
Parallel WorldsDifferent segments – by geography, generation
and social group – engage in society differently;
a higher baseline for financial services
participation with wider dispersion of product
preferences
Lower for LongerNew normal low interest rates and returns
become embedded for the foreseeable future
(five-ten years) accentuated by lower levels of
global growth and higher levels of political
instability
Purposeful CapitalismCapitalism’s way of working evolves; the
investment industry raises its game with more
professional, ethical and client-centric
organizations acting in aligned-to-purpose ways
Source: CFA Institute 2017 and 2018
SCENARIOS
NARRATIVES
BUSINESS
MODEL
OPERATING
MODEL
PEOPLE
MODEL
INVESTMENT
MODEL
DISTRIBUTION
MODEL
INVESTMENT PROFESSIONALS MUST ADAPT
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Investment professionals must adapt their models to two underlying types
of accelerating and disorienting change to succeed in the future environment:
Roles are adapted
• Explainers
• Data experts
Professionals adapt
• Soft skills
• T-shaped skills
• Growth mindset
• Brand and network
• Resilience
ADAPTIVE CHANGE
Old roles are replaced
by new technology
Growth of new data
science roles and
specializations
• Coders
• Data experts
• Machine learning
DESTRUCTIVE CHANGE
TO SUCCEED IN THE FUTURE...
CFA Institute
Source: Investment Firm of the Future, 2018
WHICH FUTURE WILL WE CHOOSE?
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Source: Future State of the Investment Profession, April 2017
FINANCE IS A HUMAN ACTIVITY
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There is a human being at the end of every transaction
We must have the humility to recognize past mistakes and correct them
Money needs to flow where risk and opportunity lie
Finance is a human activity – by recognizing this we can reconnect
with our clients and rebuild trust
CFA INSTITUTE UPDATES
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KEY ORGANIZATIONAL PRIORITIES
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Computer-Based
Testing
Continuing
Professional
Development
Technology and Delivery:
member app, new
website, etc.
Credentialing 2030
Societies 2.0
Continuing to Build Global
Brand
SOCIETIES 2.0 – FUTURE STATE
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Current State Future State
SOCIETIES
MEMBERS INSTITUTIONS MEMBERS INSTITUTIONS
PARTNERSHIP
PA
RT
NE
RS
HIP
ON
E
EX
PE
RIE
NC
E
SOCIETIESSOCIETIES
KEY COMPONENTS OF CREDENTIALING 2030
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Learning
Ecosystem
(LES)
Future of Exam
Delivery
(FED)
Continuing
Professional
Development
(CPD)
Specialist
Micro-Credentials
Multiple
Learning Paths
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2
3
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Integrated learning
experienceData analytics
Contemporary
instructional design
Candidate convenience,
accessibility, and serviceFidelity to practice
Risk management
and candidate growth
Integrated competency
framework based
on job role
CFA “platform” leads to
specialized and localized
learning through society
portal
Post-CFA refresher
and advanced
specialization
Member CPD (Refresher,
Industry Advances)
Non-member,
non-professional,
pre-professional
certificates or “stacks”
Derived from the
CFA Program
Recognize third-party
learning as partial
fulfillment
Examples: CIPM,
CMT, CAIA, CFP,
PRM, CIMA, CPWA,
CEIV, TAC
Smaller CBT
segments as credit
toward Level I
CONTINUING PROFESSIONAL
DEVELOPMENT EVOLUTION
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We are currently working on the next generation of our Continuing Professional
Development (CPD) framework by building out a competency model that can serve both
multiple career and learning paths. The future state of this framework will have
competencies organized by categories.
Localization and Regulation
Investment Concepts
Technical Skills
Ethics and Professionalism
Business and Soft Skills
WE MUST...
Set high standards of entry and professionalism
Create business models geared toward achieving investor outcomes
Advocate for regulations that align firms and clients
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BY EMBRACING THESE ACTIONS, WE AS AN INDUSTRY CAN CONTINUE TO EARN INVESTORS’ TRUST.
THANK YOU!