the future of the academic library and the academic librarian a delphi study reloaded blazej feret,...

The Future of the Academic Library and the Academic LibrarianA DELPHI study reloadedBlazej Feret, Marzena Marcinek

Poland

Reason for the studyA DELPHI Study of 1998/1999 predicting the future of academic libraries and librarians for 2005, presented at the 20th IATUL Conference in Chania, GreeceChanges in technology, education, publishing models, law regulations, etc. New attempt to predict the future

ObjectivesTo verify the results of the previous study (comparison of the experts predictions with the reality as of the year 2005) a reality checkTo make further prediction, focused on competencies that librarians should develop as professional information suppliers and experts, in order to meet future needs

MethodologyExpert Panel

III rounds of questionnaires with closed and open questions

Expert Panel

experts of the study conducted in 1999IATUL professionalsother professionals 35 experts responded to the first round29 experts responded to the second and/or third roundThe experts represent 20 countries from 4 continents

First roundFour tasks/questions to be answered in the context of:libraries todaylibraries in 2015Tasks the same as in the study of 1999

First round tasks(Experts were asked to use in replies the categories defined in the study of 1999)List five factors, which have/will have the biggest impact on the picture of academic library in your country, starting with the most important ones. If a factor needs explanation or further subdivision please include it. Discuss briefly five main areas of library activities as of today/as expected for 2015. Arrange them in order, starting with the most important ones. List at least four characteristics (or/and skills) of a person to be employed in the academic library today/in 2015, in the order of their importance.List five the most difficult problems when dealing with electronic media today/in 10 years from now.

Statistical methodsIn each of four tasks:The most important factor has been ranked 5, the next 4,, the fifth: 1. Factors on places further than 5 (or not mentioned ones) have been ranked 0There were two values calculated for each factor in all tasks: arithmetic mean of the ranks given by all expertsmedian calculated for each factor from the ranks given by all experts.

Analysis of round I:Part I:

Reality of 2005. Reality check of the prediction

Distribution of responses to the first round - todayFinancesChanges in HECooperationLegal/PublicOtherIT progress(33 experts)Rank

Wykres1

9713314

985340

7114270

646772

21212104

0236423

FIN

Impact factors

Experts

Feret & Marcinek, The Future of Academic Library and the Academic Librarian; The Delphi Study Reloaded."Zieloni" s Marzenywysana I rundaPotwierdzenie otrzymania I rundyWyniki I rundy

The List of Invited Experts"ci" s Baeja

1Stephanie ATKINSProf. Assistant, Circulation Librarian, University of Illinois at [email protected]

2Gaynor AUSTENDirector, Library Services, Queensland Universtity of Technology, Queensland, [email protected]

3Ana AZEVEDODirector Faculdade Engenharia da Universidade do Porto, [email protected]

4Toby BAINTONSCONUL (Standing Conference of National and University Libraries) Secretary, London, [email protected]

5Marvin BIELAWSKIDeputy University Librarian, Firestone Library, Princeton University, Princeton NJ, [email protected]

6Michael BREAKSUniversity Librarian, Heriot Watt University, Riccarton, Edinburgh, [email protected]

7John Alexander BYRNEUniversity Librarian, University of Technology, Sydney, Australia. IFLA President Elect [email protected]

8Nadia CaidiAssistant Professor, Faculty of Information Studies, University of Toronto, Toronto, [email protected]

9Nancy Lizarraga CANODirector, University Library, Universidad de Lima, Lima, [email protected]

10Hilmi ELIKDirector, Sabanci University Information Center, Orhanli, Tuzla, Istanbul, [email protected] Zelandia

11Harish CHANDRALibrarian, Indian Institute of Technology Madras, Chennai, [email protected]

12Sely Maria de Souza COSTAProf., Universidade de Braslia - Departamento de Cincia da Informao e [email protected] Afryka

13Michel DAGENAISHead of the Science Library, Universit Laval, Quebec, [email protected]

14Ainslie DEWEUniversity Librarian, Auckland University of Technology, New [email protected]

15Gena DUOBINIENELibrary Director, Kaunas University of Technology, [email protected]

16Johan ENGELBRECHTDirector, Library Services, University of Stellenbosch, South [email protected]

17Ilona FONYOGeneral Director, National Technical Information Centre and Library, Budapest University of Technology and Economics, [email protected]

18Simon FRANCISIndependent Consultant, London, [email protected]

19Egbert Daniel GERRYTSProf. Dept. Information Science, University of Pretoria, South [email protected]

20George Earle GOWUniversity Librarian, La Trobe University, Victoria, [email protected]

21Mirosaw GRNYProfessof of Library Information Sciences, Adam Mickiewicz University, Poznan, [email protected]

22Czeslaw Jan GRYCZChief Executive Officer, OCTAVO, Oakland CA, [email protected]

23Arja-Riitta HAARALADirector, Tampere University of Technology, [email protected]

24Robert HALLHead of Library Services, University of Surrey, [email protected]

25Robert HAYESProfessor Emeritus, Dept. of Library and Information Science, UCLA, Los Angeles CA, [email protected]

26Maria HEIJNELibrarian, Delft University of Technology, The [email protected]

27Henryk HOLLENDERInterdisciplinary Centre for Mathematical and Computational Modelling, Warsaw University, Warsaw, [email protected] i Tobago

28Jri JRSDirector, Tallinn University of Technology Libarary, [email protected]

29Lee C. JONESPresident, Linda Hall Library of Science, Engineering and Technology, Kansas City, [email protected]

30Maimunah KADIRChief Librarian, University Kebangsaan Malaysia Hospital, Kuala Lumpur, [email protected]

31Bulent KARASOZENProf. Library Director, Middle East Technical University, Ankara, [email protected]

32Roman KOCHANDean, University Library and Learning Resources, California State University, Long Beach CA, [email protected]

33Ludmila KOZLOVALISJ Section Interim Secretary & Newsletter Editor Chief, Dept. of Foreign LIS & International Library Relations, Russian State Library, Moscow, Russian [email protected]

34Dincho KRASTEVDirector, Central Library, Bulgarian Academy of Sciences, Sofia, [email protected]

35Ewa KRYSIAKIT Executive Manager and Coordinator, National Library, Warsaw, [email protected]

36Derek LAWHead of Information Resources Directorate, University of Strathclyde, Glasgow, [email protected]

37Nigel MACARTNEYDirector of Information Services, University of Ulster, [email protected]

38Elena MACEVICIUTEProfessor in the Faculty of Communication, Vilnius University, Vilnius, [email protected]

39Marta MACHYTKOVADirector, Czech Technical University Central Library FEE, Prague, Czech [email protected]

40Di MARTINDirector of Learning & Information Services, University of Hertfordshire, [email protected]

41Milena MATASOVSKA TETREVOVAHead of Information Department, Technical University, Kosice, Slovak [email protected]

42Cathy MATTHEWSChief Librarian, Ryerson University, Toronto, [email protected]

43Mersini MORELELI-CACOURISAssistant Prof. Technological Educational Institution of Thessaloniki, [email protected]

44Paul NIEUWENHUYSENProf. Vrije Universiteit Brussel, [email protected]

45Marianne NORDLANDERLibrary Director, Linkoping University Library, [email protected]

46Amir PARSI ESFAHANIHead of Computer Services, Iranian Scientific Information & Documentation, Teheran, [email protected]

47Irma PASANENAssociate Library Director for Information Services, Helsinki University of Technology Library, [email protected]

48Joanna PASZTALENIEC-JARZYNSKADeputy Director, National Library, Warsaw, [email protected]

49Alasdair PATERSONUniversity Librarian, University of Exeter, [email protected]

50Wanda PINDLOWAProf. Head of Information Science Dept., The Jagiellonian University, Krakow, [email protected]

51Richard QUANDTAndrew W. Mellon Foundation, New York NY, [email protected]

52Margaret ROUSE-JONESCampus Librarian, University Libraries, University of West Indies, St Augustine, Trinidad and [email protected]

53Hannie SANDERChief Director, Library Services, RAU University, Johannesburg, South [email protected]

54Grace SAWExecutive Manager, Dorothy Hill Library, University of Queensland, Brisbane, [email protected]

55Heiner SCHNELLINGHead Librarian, Universitas und Landesbibliothek Sachsen-Anhalt, Halle, [email protected]

56Anja SMITExecutive Consultant, Library Administration & Management, Nelinet Consortium, Southborough MA , [email protected]

57Jolanta STEPNIAKDirector, Main Library, Warsaw University of Technology, [email protected]

58Adriaan SWANEPOELDeputy Director, Library and Information Service, Tshwane University of Technology, Pretoria, South [email protected]

59Alice TRUSSELProf. Director, Fiedler Enginnering Library, Kansas State University, [email protected]

60Edward VALAUSKASChief Editor, First Monday, Chicago IL, [email protected]

61Terry WEECHAssociate Professor, GSLIS, University of Illinois, Urbana-Champaign, [email protected]

62Tom WILSONResearch Professor in Information Management, Department of Information Studies, University of Sheffield, Sheffield, [email protected]

63Matjaz ZAUCERDirector,Central Technological Library, University of Ljubljana, [email protected]

Baej Feret:Na greckich stronach internetowych wystpuje jako Kakouris - zgodnie z adresem email :-)

Bulent Karasozen:

Task 1 today

1. Key public policies, information strategies and ongoing projects as the context for libraries

List five factors, which currently have the biggest impact on the picture of an academic library in your country, starting with the most important ones. If a factor needs explanation or further subdivision please include it. Indicate the way each factor influences academic libraries.

If its possible, please refer to the following categories of factors: Changes in higher education (5) IT progress (development) (4) Law regulations/public issues (3) Finance policies (2) Cooperation (1) Other

2. Library activities

Discuss briefly five main areas of library activities as of today. Arrange them in order, starting with the most important ones.

If its possible, please refer to the following categories: Information management and information access (3) Co-operation and resource sharing (1) Social activities Building collections and making them accessible (4) Involvement in teaching and education (5) Managing in general Creating electronic libraries Support for research and reference (2) Other

3. Present and future staff training

List at least four characteristics (or/and skills) of a person to be employed today in the academic library, in the order of their importance.

If its possible, please refer to the following categories: IT skills (5) Commitment (4) Subject knowledge / profiling (1) Communication/training skills (3) Managerial (2) Other

4. Library without walls

List five the most difficult problems when dealing with electronic media today.

If possible, please refer to the following categories:

Competitiveness (5) Legal (4) Dealing with pace of change (2) Finance (3) Managing electronic information (1) People (human factor) Other

Task 2 the future

1. Key public policies, information strategies and ongoing projects as the context for libraries;

List five factors, which will have the biggest impact on the picture of an academic library in your country in 10 years perspective, starting with the most important ones. If a factor needs explanation or further subdivision please include it. Indicate the way each factor influences academic libraries.

If its possible, please refer to the following categories of factors: Changes in higher education (2) IT progress (development) (5) Law regulations/public issues (4) Finance policies (3) Cooperation (1) Other


Discuss briefly five main areas of library activities as predicted in 10 years from now. Arrange them in order, starting with the most important ones.

If its possible, please refer to the following categories: Information management and information access (2) Co-operation and resource sharing (1) Social activities Building collections and making them accessible (4) Involvement in teaching and education (5) Managing in general Creating electronic libraries Support for research and reference (3) Other


List at least four characteristics (or/and skills) of a person to be employed in the academic library of 2015, in the order of their importance.

If its possible, please refer to the following categories: IT skills (2) Commitment (3) Subject knowledge / profiling (1) Communication/training skills (5) Managerial (4) Other


List five the most difficult problems to be considered when dealing with electronic media 10 years in the future from now.

If possible, please refer to the following categories: Competitiveness (5) Legal (4) Dealing with pace of change (3) Finance (2) Managing electronic information (1) People (human factor) Other

Baej Feret:Odesa do Mary Moeller - zastpcy. List do Mary Moeller wyslany (brak reakcji)

Baej Feret:Henryk odpowiedzia, e zajmie si spraw po 10 kwietnie. To dla nas za pno.

Gaynor Austen:

Questionnaire responses:

TASK 1 TODAY

1. Factors impacting academic libraries currently

Factor 1 Changes in Higher Education - the expansion of online learning and teaching, resulting in the need for libraries to engage in provision of online Course Materials databases (electronic reserves), integration of library resources and services into the online teaching environment e.g. chat and email reference services, etc.

Factor 2 - Public issues - the requirement in Australia for students to pay a greater percentage of the cost of their university education means that most students are now working part time, or even full time, as well as completing their university studies. This means that they are physically present on campus for much shorter periods of time and are far more time pressured than in past years. As a result, Library services are increasingly emphasising measures which save time for users e.g. self checkout machines, more material available online, use of SMS and online technology to communicate with students. It also causes Libraries to place more emphasis on effective promotion of Library services to busy students who may otherwise not be aware of what we have to offer

Factor 3 IT developments - the speed of change in all aspects of life facilitated by the progress of IT developments means that discipline knowledge has a shorter and shorter shelf life. This provides great opportunities for librarians to convince teaching academic staff of the importance of incorporating Information literacy skills into the curriculum of students to ensure their ability to continue lifelong learning once out in the workplace

Factor 4 Finance policies the increased requirement for financial accountability both across society in general, and within universities in particular, resulting in the need for far greater internal and external reporting of activities, more checks and measures of financial and business processes, use of techniques such as Activity Based Costing, etc.

Factor 5 Cooperation increasing government and institutional emphasis on collaboration, together with improved electronic communication to facilitate this leads to many more collaborative ventures, taking up much more of the time of smangers and other senior library staff

2. Main areas of Library activity today (according to categories supplied)

1. Information management and information access2. Involvement in teaching and education3. Support for research and reference4. Creating electronic libraries5. Co-operation and resource sharing

3. Characteristics of Library staff (professionals) today

1. Communication skills2. IT skills3. Subject knowledge4. Commitment - that is, client service skills and a client oriented philosophy5. Other understanding of the pedagogy of adult learning

4. Problems dealing with electronic media today

1. Legal current Copyright requirements in the electronic environment2. Managing electronic information licensing, changing publisher arrangements, database bundling, etc.3. Dealing with the pace of change keeping up with change in the technology infrastructure, publisher mergers, etc.4. Other management of relationships required in consortium deals, compromises which may not perfectly suit the preferences of any of the partner5. Finance dealing with price rises and restrictions on use of products

TASK 2 THE FUTURE

1. Factors influencing the academic library in 10 years time

Factor 1 IT progress new IT technologies and infrastructures are likely to result in entirely new ways in constructing the learning and teaching progress in universities, resulting in substantial changes in library support for the curriculum

Factor 2 Changes in higher education higher education will become less campus based, more virtual and more international. Students will be able to mix and match parts of courses from a variety of institutions to meet their needs, and still result in a completed degree

Factor 3 Changes in higher education higher education is likely to be more privatised. There will be less direct government financial support, but still extensive regulation

Factor 4 Cooperation libraries may experience a loss of branding, and separate identity for many of their services as they become increasingly integrated into a merged service structure

Factor 5 Cooperation there are likely to be more merged institutions, merged services, and the creation of specialist service centres to perform backroom services on behalf of a number of libraries

2. Main areas of Library activity in 10 years time (according to categories provided)

1. Information management and information access2. Involvement in teaching and learning3. Creating electronic libraries4. Support for research and reference5. Co-operation and resource sharing

3. Characteristics or/and skills of Library staff in 2015

1. Communication and interpersonal skills2. Flexibility and adaptability3. IT skills4. Subject knowledge5. Self-management skills

4. Problems with dealing with electronic media on 2015

1. Information management - management of the vast wealth of electronic information available2. Change - dealing with the pace of change in electronic developments3. Finance - financial restrictions on the capacity of Australian libraries to be able to afford to keep up with international electronic information availability4. People - maintaining skilled staff efficient in the management and manipulation of this data5. Competitiveness private sector competition in information management

Baej Feret:Odpowied automatyczna, e wraza po 29 marca Zobaczymy

Terry Weech:

The Questionnaire

Task 1 - today

Key public policies, information strategies and ongoing projects as thecontext for libraries

List five factors, which currently have the biggest impact on the pictureof an academic library in your country, starting with the most importantones. If a factor needs explanation or further subdivision - pleaseinclude it. Indicate the way each factor influences academic libraries.

1) Finance - Lack of increase in funds to meet expenses2) Distance Education and how IT has impacted library service to allstduents, distance and residence3) Changing expectation in library school graduates, regarding theirbackground and degree of specialization4) IT impact on access to materials5) Laws such as the Patriot Act and its impact on access to information

Library activities

Discuss briefly five main areas of library activities as of today. Arrangethem in order, starting with the most important ones.

1) Cooperation and Resource Sharing as fewer monographs are urchased inhome collection2) Expansion into Information Literacy making it a more cnetral part ofthe mission of the library3) Focus on grants and contracts for reseach funding4) Institutional Repositories to provide open access in light of copyrightrestrictions5) Managing in a time of decreasing finances.

Present and future staff training

List at least four characteristics (or/and skills) of a person to beemployed today in the academic library, in the order of their importance.

1) Communication/People Skills2) Subject knowledge 3) Ability to be innovative and adaptable4) Managerial skills and research evaluation skills

Library without walls

List five the most difficult problems when dealing with electronic mediatoday.

1) Financial2) Legal copyright etc.3) People Human factors4) Change Managemnet5) Reliability

Task 2 - the future

1. Key public policies, information strategies and ongoing projectsas the context for libraries;

List five factors, which will have the biggest impact on the picture of anacademic library in your country in 10 years perspective, starting withthe most important ones. If a factor needs explanation or furthersubdivision - please include it. Indicate the way each factor influencesacademic libraries.

1) Finances2) Laws, regs. public issues3) Changes in Higerh Educaton4) Cooperation


Discuss briefly five main areas of library activities as predicted in 10years from now. Arrange them in order, starting with the most importantones.

1) Managing in general2) Building collections and mking them accessible3) Co-operation and resource sharing4) Support for research and reference5) Involvement in teaching and education


List at least four characteristics (or/and skills) of a person to beemployed in the academic library of 2015, in the order of their importance.

1) Communication/training skills2) Managerial3) Subject knowledge / profiling4) Commitment


List five the most difficult problems to be considered when dealing withelectronic media 10 years in the future from now.

1) Finance2) Legal3) People4) Managing EI

Anja Smit:

Task 1 today



If its possible, please refer to the following categories of factors: Changes in higher educationAssessment requirements make libraries look at outcomes and impactImplementation of digital learning environment make libraries look at their e-resources and how to integrate them in this environment IT progress (development)Standardization of platforms (Windows, Blackboard, WebCT etc) make systems librarians shift focus from formats and installing images to new developments Law regulations/public issues Finance policiesDeclining budgets make libraries do more with less (staff also!) Cooperation Other Mergers of information vendors and skyrocketing prices for package deals for e-journals



If its possible, please refer to the following categories: Information management and information access1. Improving access anywhere anytime:implementing wireless, linking-techniques and portals; access to open-access information Co-operation and resource sharing Social activities Building collections and making them accessible Involvement in teaching and education 3. Increase of Information Literacy activities Managing in general Creating electronic libraries2. Expansion of E-resources: thus, licensing, negotiating Support for research and reference4. Digital Reference Other5. Adjusting phycical facilities to support group learning, (e.g. weeding collections to create space, renovating)



If its possible, please refer to the following categories: IT skills1. Know about new developments, learn quickly to use new tools Commitment4, Take ownership Subject knowledge / profiling 3, Be able to function in broader functions, be flexible Communication/training skills5, Being able to cooperate Managerial6. Possess infuencial skills Other2. Being creative, be able to look for solutions for new situations




Competitiveness LegalLicensing is not easy: unwanted liability clauses for misuse Dealing with pace of changeChanges in e-journal holdings are impossible to keep up with manually in ILS FinancePrices skyrock Managing electronic information E-journals make you buy titles >once In many cases electronic doc.del (ILL) is impossible, a traditional library service People (human factor) Other

Task 2 the future



If its possible, please refer to the following categories of factors: Changes in higher education5. The digital learning environment will only need the Digital Library except for the Humanities IT progress (development)1. Further development of portable devices Law regulations/public issues Finance policies Cooperation Other2. Other parties taking over: Google (access to digitized content), vendors will offer complete digital libraries3. E-books development4. Open Access



If its possible, please refer to the following categories: Information management and information accessLicensing, bulk purchase Co-operation and resource sharingArchiving material, print and electronic format Cooperation with commercial parties Social activities Building collections and making them accessible Involvement in teaching and education Information Literacy Programs Managing in general Creating electronic libraries Support for research and reference24/7 Reference services, using a knowledge base Other



If its possible, please refer to the following categories: IT skillsThe new generation librarian is IT-literate Commitment Subject knowledge / profiling Specialization: the older librarians handling the print collection Communication/training skillsLibrarians being intermediates for providing access ManagerialManage contracts and alliances with other parties Other



If possible, please refer to the following categories: CompetitivenessVendors take over, offer complete libraries on subjects; less means for selection of information Legal Dealing with pace of change Reformatting is too expensive FinanceNot enough funding for archiving e-materials E-resources eats up all money needed for preservation of print materials Managing electronic informationArchives will be incomplete People (human factor) Other

Robert Hayes:

Task 1 today1. Key public policies, information strategies and ongoing projects as the context for libraries List five factors, which currently have the biggest impact on the picture of an academic library in your country, starting with the most important ones. If a factor needs explanation or further subdivision please include it. Indicate the way each factor influences academic libraries. In order of importance:

1) Finance policies2) Changes in higher education3) IT progress (development)4) Law regulations/public issues5) Cooperation 2. Library activities

Discuss briefly five main areas of library activities as of today. Arrange them in order, starting with the most important ones. In order of importance, inb MY view of importance 1) Building collections and making them accessible2) Support for research and reference3) Managing in general4) Creating electronic libraries5) Information management and information access 3. Present and future staff training List at least four characteristics (or/and skills) of a person to be employed today in the academic library, in the order of their importance. In order of importance, again in MY view 1) Managerial2) Commitment3) IT skills4) Communication/training skills

4. Library without walls List five the most difficult problems when dealing with electronic media today. 1) Finance2) Dealing with pace of change3) Legal4) People (human factor)5) Managing electronic information

Task 2 the future 1. Key public policies, information strategies and ongoing projects as the context for libraries; List five factors, which will have the biggest impact on the picture of an academic library in your country in 10 years perspective, starting with the most important ones. If a factor needs explanation or further subdivision please include it. Indicate the way each factor influences academic libraries. 1) Finance policies2) Changes in higher education3) IT progress (development)4) Law regulations/public issues5) Cooperation 2. Library activities

Discuss briefly five main areas of library activities as predicted in 10 years from now. Arrange them in order, starting with the most important ones. 1) Building collections and making them accessible2) Support for research and reference3) Managing in general4) Creating electronic libraries5) Information management and information access 3. Present and future staff training List at least four characteristics (or/and skills) of a person to be employed in the academic library of 2015, in the order of their importance. 1) Managerial2) Commitment3) IT skills4) Communication/training skills 4. Library without walls List five the most difficult problems to be considered when dealing with electronic media 10 years in the future from now. 1) Finance2) Dealing with pace of change3) Legal4) People (human factor)5) Managing electronic information

Ed Valauskas:

Task 1 today



If its possible, please refer to the following categories of factors: Changes in higher education IT progress (development) Law regulations/public issues Finance policies Cooperation Other

Answer:

1. Budgetary concerns.2. Sufficient numbers of trained and skilled staff (both professional librarians and paraprofessionals) willing to work for unreasonably low salaries. This situation especially applies to technologically sophisticated staff, individuals who can earn enormous salaries in the private sector rather than in libraries.3. Concern over laws and regulations restricting access to information.4. Space, the final frontier. In spite of misguided notions that all information will be digital, enormous quantities of printed matter need to stored and inventoried in libraries, with little room for expansion.5. Personnel. Creative and intelligent individuals are not making librarianship their top career option. Instead, misanthropes continue to flock to a profession that needs some help with its public image.



If its possible, please refer to the following categories: Information management and information access Co-operation and resource sharing Social activities Building collections and making them accessible Involvement in teaching and education Managing in general Creating electronic libraries Support for research and reference Other

Answer:

1. Access to digital (including Internet) resources.2. Interlibrary loan and access to remote (digital and traditional) resources.3. Legal concerns contractual agreements with publishers and other vendors; governmental regulations; and, personnel (unions) issues.4. Public relations and image.5. Technology support and service.

3.Present and future staff training


If its possible, please refer to the following categories: IT skills Commitment Subject knowledge / profiling Communication/training skills Managerial Other

Answer:

1. Understanding print resources (like understanding how a catalog works).2. Understanding digital (and especially Internet) resources.3. Social skills, or, understanding how to work on a day-to-day basis with other humanoids.4. Creativity.

4.Library without walls



Competitiveness Legal Dealing with pace of change Finance Managing electronic information People (human factor) Other

Answer:

1.Contractual agreements and licenses.2.Proprietary, non-standard software and hardware.3.Costs.4.Illogical human interfaces.5.Poorly written documentation.

Task 2 the future




Answer:

Budgets (lack of funding); Personnel (lack of creative, intelligent staff); Physical space; Institutional clout (political strength within an organization); Technology.




Answer:

Interpersonal relations (with clientele, other professionals); Institutional cooperation; Educational activities.




Answer:

Interpersonal skills; Creativity; Intelligence; Professionalism; Technological sophistication.



If possible, please refer to the following categories: Competitiveness Legal Dealing with pace of change Finance Managing electronic information People (human factor) Other

Answer:

Human-digital interfaces; Contracts and other legal issues; Costs; Interoperability; Obsolescence

Nigel MacCartney:

Task 1 today



If its possible, please refer to the following categories of factors: 2Changes in higher education 1IT progress (development) 3Law regulations/public issues 4Finance policies 5Cooperation Other Pressure for longer opening hours (e.g. 24x7)



If its possible, please refer to the following categories: 3Information management and information access 7Co-operation and resource sharing 8Social activities 6Building collections and making them accessible 1Involvement in teaching and education 4Managing in general 2Creating electronic libraries 5Support for research and reference Other



If its possible, please refer to the following categories: 2IT skills 1Commitment 5Subject knowledge / profiling 3Communication/training skills 4Managerial Other Project management skills Negotiating skills




5Competitiveness 2Legal 3Dealing with pace of change 6Finance 1Managing electronic information 4People (human factor) Other

Task 2 the future












If possible, please refer to the following categories: Competitiveness Legal Dealing with pace of change Finance Managing electronic information People (human factor) Other

Gena Duobiniene:

Task 1 today



If its possible, please refer to the following categories of factors: 1. Law regulations/public issues 2. Finance policies 3. IT progress (development) 4. Changes in higher education 5. Cooperation Other



If its possible, please refer to the following categories: 1. Support for research and reference 2. Information management and information access 3. Building collections and making them accessible 4. Co-operation and resource sharing 5. Creating electronic libraries Social activities Involvement in teaching and education Managing in general Other



If its possible, please refer to the following categories: 1. IT skills 2. Subject knowledge / profiling 3. Commitment 4. Communication/training skills Managerial Other




1. Legal 2. Finance 3. People (human factor) 4. Managing electronic information 5. Dealing with pace of change Competitiveness Other

Task 2 the future



If its possible, please refer to the following categories of factors: 1. Changes in higher education 2. IT progress (development) 3. Law regulations/public issues 4. Finance policies 5. Cooperation Other



If its possible, please refer to the following categories: 1. Information management and information access 2. Building collections and making them accessible 3. Co-operation and resource sharing 4. Support for research and reference 5. Involvement in teaching and education Managing in general Creating electronic libraries Social activities Other



If its possible, please refer to the following categories: 1. IT skills 2. Subject knowledge / profiling 3. Communication/training skills 4. Commitment Managerial Other



If possible, please refer to the following categories: Competitiveness 1. Legal 2. People (human factor) 3. Finance 4. Dealing with pace of change 5. Managing electronic information Other

Adrian Swanepoel:

Task 1 today



If its possible, please refer to the following categories of factors: IT progress (development) 1 Changes in higher education (Academic libraries in South Africa are greatly influenced by mergers of their parent institutions) 2 Cooperation 3 Law regulations/public issues 4 Finance policies 5 Other 6



If its possible, please refer to the following categories: Creating electronic libraries 1 Involvement in teaching and education 2 Information management and information access 3 Support for research and reference 4 Co-operation and resource sharing 5 Building collections and making them accessible 6 Managing in general 7 Social activities 8 Other 9



If its possible, please refer to the following categories: Other (Ability to adapt to change) 1 Communication/training skills 2 Subject knowledge / profiling 3 Managerial 4 Commitment 5 IT skills 6




Managing electronic information 1 Dealing with pace of change 2 Finance 3 People (human factor) 4 Legal 5 Competitiveness 6 Other 7

Task 2 the future



If its possible, please refer to the following categories of factors: Other: Decrease in guided access to content (Maybe this relates to IT progress) 1 IT progress (development) 2 Changes in higher education 3 Cooperation 4 Finance policies 5 Law regulations/public issues 6



If its possible, please refer to the following categories: Creating electronic libraries 1 Involvement in teaching and education 2 Information management and information access 3 Co-operation and resource sharing 4 Support for research and reference 5 Managing in general 6 Social activities 7 Building collections and making them accessible 8



If its possible, please refer to the following categories: Other: Ability to adapt to change 1 Communication/training skills 2 Subject knowledge / profiling 3 Managerial 4 IT skills 5



If possible, please refer to the following categories: Dealing with pace of change 1 Legal 2 Finance 3 Managing electronic information 4 Competitiveness 5 People (human factor) 6

Jolanta Stpniak:

Task 1 today



If its possible, please refer to the following categories of factors: 1. Cooperation (consortia, shared cataloguing) 2. Finance policies 3. Changes in higher education 4. Law regulations/public issues 5. IT progress (development)



If its possible, please refer to the following categories: 1. Co-operation and resource sharing 2. Creating electronic libraries 3. Building collections and making them accessible 4. Support for research and reference 5. Information management and information access 6. Involvement in teaching and education 7. Managing in general 8. Social activities 9. Other



If its possible, please refer to the following categories: 1. IT skills 2. Subject knowledge / profiling 3. Communication/training skills 4. Managerial 5. Commitment Other




1. Managing electronic information 2. Finance 3. Legal 4. People (human factor) 5. Competitiveness Dealing with pace of change Other

Task 2 the future



If its possible, please refer to the following categories of factors: 1. Changes in higher education 2. IT progress (development) 3. Cooperation 4. Finance policies 5. Law regulations/public issues Other



If its possible, please refer to the following categories: 1. Information management and information access 2. Involvement in teaching and education 3. Social activities 4. Creating electronic libraries 5. Managing in general 6. Co-operation and resource sharing 7. Building collections and making them accessible 8. Support for research and reference Other



If its possible, please refer to the following categories: 1. Managerial 2. Communication/training skills 3. Subject knowledge / profiling 4. IT skills 5. Commitment Other



If possible, please refer to the following categories: 1. Dealing with pace of change 2. Legal 3 Managing electronic information 4.Finance 5. People (human factor) 6. Competitiveness Other

Baej Feret:Przesa do Johana Engelbrechta. Johan potwierdzi, e moe odpowiedzie 8 kwietnia.

Stephanie Atkins:

Task 1 today



1. Finance policiesAs a librarian at a public institution, Im concerned about the future funding of state research institutions and the impact of declines in state funding on the librarys budget. The costs of resources are rising, but its a constant battle for institutions of higher education to secure necessary funding. Fundamentally, universities have not always been effective in communicating with state legislatures on the importance of higher education and its relevance to the state and local communities. Academic libraries will increasingly need to find creative ways to secure needed funding. 2. Law regulations/public issues The U.S. Patriot Act, UCITA, and other legislation really make the point that libraries cannot afford to be complacent on the state and national scene. There is not only legislation, but public perception too. United States is undergoing a philosophical shift away from public good to private good and this change has significant ramifications on state and federal funding and support. Institutions of higher learning need to be more effective communicators and be more proactive in public relations to get our message out. Libraries need to be active participants in making the case for the importance of higher education and its role in creating an information literate citizenry.

3. IT progress (development)Libraries are making the necessary investments in wireless technologies and other communication technologies. Unfortunately, there is great inequity among libraries in their funding and resources for IT, creating a divide among libraries.

4. Changes in higher educationThere is not only the issue of funding, but academic libraries need to make the case of their importance to the campus. Newer faculty are not flocking to the libraries like their older peers did, but are doing research from their office. Much like students, they may feel more comfortable with Google and other Internet search engines, rather than the libraries online catalog and databases. Libraries need to reach out to faculty and integrate their activities into education and teaching. Faculty and students wont come to us, so we need to go to them.

5. CooperationLibraries have not been able to afford all the resources they need to support education and research at their university. Libraries need to work on cooperative ventures to get needed resources and access to collections for faculty and students.


Discuss briefly five main areas of library activities as of today. Arrange them in order, starting with the most important ones. 1. Information management and information accessSome crucial areas are preservation of existing print and non-print collections, enhancing electronic access through federated searching, link resolvers, and digital object management system, and archiving and future access to electronic resources.

2. Co-operation and resource sharingAcademic libraries are finding it more and more difficult to maintain even the core literature in many areas, little alone be comprehensive in their collections. This is not only a reality for medium-sized libraries, but for major research libraries. It is only through co-operation and resource sharing that libraries will be able to provide all of the resources, both print and electronic, that our constituencies need for their research and education.

3. Involvement in teaching and educationAcademic libraries need to reach out to faculty and find ways to integrate the library into teaching and education.

4. Building collections and making them accessibleLibraries will continue to buy books and electronic resources, but some of the exciting possibilities are the creation of institutional repositories in providing access to local scholarly content and gray literature.

5. Creating electronic librariesIm not sure that the goal should be to go all electronic, but it does seem that users like the ability to access library resources and seek assistance from their office and home. The challenge for libraries is to make remote access as good as or even better than in-person services. It still seems that the technology (e.g., chat software) is still not there yet and service quality is not as good as in-person.



1. Communication/trainingYou have to be a good communicator; otherwise, you will not be able to articulate your ideas and vision.

2. IT skillsIt may not be necessary to have extensive technical skills, but its important to be able to understand the technology and see meaningful applications in libraries.

3. Grant writing/fund raising (Other)Libraries cannot depend on state and federal funding and increasingly, will need to rely on grants and fund-raising. Librarians need to think creativity and seek funding from private individuals, non-profit entities, and corporations.

4. ManagerialThe ability to manage people and resources and possessing leadership skills have always been important skills.


List five the most difficult problems when dealing with electronic media today.1. Managing electronic informationThe explosion in digital resources has made it hard for libraries to keep up and users may find it difficult to find resources through the librarys web site; but there are exciting possibilities in federated searching and other technologies.

2. FinanceOverall funding has an impact on a librarys ability to purchase digital resources, and there is increasingly a divide between the library haves and the have nots. Im at a major research institution and we even struggle to pay for databases that our peers have, so this issue is fairly universal.

3. LegalIm not involved in licensing negotiation, but it always seems to be a tug of war between libraries and vendors on issues of access, pricing, resource-sharing/ILL, archiving, etc. Plus, libraries need to be vigilant in keeping up with copyright and software licensing legislation. 4. Dealing with the pace of changeI think that libraries continue to struggle a little with the pace of change. You are not always sure that you want to be first adopter of a new technology, as it may fail or future technologies might be more viable. But, I think that this is becoming less of an issue as people are more accustomed to change.

5. People (human factor)People are sometimes resistant to change, but I think that these issues can be addressed if the library has a responsive training program. People may feel more comfortable if they understood how various resources worked and how to use them effectively. Too many times people are just thrown in without the necessary training to become proficient.

Task 2 the future


List five factors, which will have the biggest impact on the picture of an academic library in your country in 10 years perspective, starting with the most important ones. If a factor needs explanation or further subdivision please include it. Indicate the way each factor influences academic libraries. 1. Finance policiesI dont see that the financial picture improving for universities or at least not at the public institutions. I think a librarys ability to secure outside funding may improve the picture.

2. Changes in higher educationHigher education will need to be more dynamic and responsive to societal needs. Libraries will need to be a part of shaping the institutions future.

3. CooperationCooperation on the state and national level will help libraries to stay competitive.

4. Law regulations/public issuesI hope that the tide will turn in favor of customer privacy, unrestricted access to information, etc. I dont know if I am being realistic or not. Institutions of higher education will still struggle with public perception, but hopefully we will be better at articulating our value to society.

5. IT progress (development)I think in 10 years that academic libraries will be more accustomed to adapting to new technologies.


Discuss briefly five main areas of library activities as predicted in 10 years from now. Arrange them in order, starting with the most important ones. 1. Co-operation and resource sharingThe success of a library will be measured in how it can provide access to a vast array of resources, not only on its campus but throughout the country and the world. And, speed and efficiency will also be measures of success.

2. Information management and information accessAcademic libraries investments in digital management infrastructure (e.g. federated searching) will greatly enhance users access to digital content.

3. Creating electronic librariesFewer people will be coming into the library, so academic libraries will enhance remote access so that it is more seamless and match the level of in-person transactions.

4. Involvement in teaching and educationAcademic libraries will continue to integrate itself in teaching and education initiatives throughout campus.

5. Building collections and making them accessibleAcademic libraries will still buy books and electronic resources, but purchasing power and the ability to be comprehensive in subjects will become less of a possibility. Access to collections will be the true measure of a library (e.g., resource sharing).


List at least four characteristics (or/and skills) of a person to be employed in the academic library of 2015, in the order of their importance.1. Communication/training skillsI just cannot imagine that this will decrease in importance. Librarians will need to effective in communicating with a variety of stakeholders to stress our value. Stakeholders could include faculty, students, state/federal legislatures, vendors, donors (private, non-profit, and corporate), and community leaders.

2. IT skillsI expect that more librarians will be more techno-savvy. Still, librarians will need to evaluate what is possible in the library environment.

3. ManagerialLibraries will need to be more responsive to change, so more emphasis on project management and team-building skills. 4. Grant-writing/fund-raising (Other)Libraries are never going to have enough funding, so increasingly libraries will need to secure outside funding to achieve long-term goals. A librarys ability to fund-raise and secure grant funding will make the difference between a mediocre and cash-strapped library and one that is exciting and cutting edge.


List five the most difficult problems to be considered when dealing with electronic media 10 years in the future from now.1. FinanceI can only assume that pricing of electronic media will continue to rise. However, shared licensing and cooperative ventures will enable to extend libraries purchasing power. 2. LegalNew developments in copyright and other legislation will hopefully extend access, not limit. 3. Managing electronic informationLibraries will be more effective in managing electronic information and will learn from their experiences to adapt to new technologies.

4. Archiving (Other)It will be interesting to see if long-term access to electronic information is maintained and how libraries will respond if database vendors do not maintain their promises.

5. CompetitivenessIm not confident that I understand what you mean by competitiveness, but Ill say that if mergers and consolidations occur among database providers, this can pose potential problems with the future availability of database products and pricing.

Toby Bainton:

Task 1 today



If its possible, please refer to the following categories of factors: Changes in higher education 2 (MORE STUDENTS; OLDER STUDENTS; MORE VARIED SOCIAL MIX OF STUDENTS)

IT progress (development).1 (GOOGLE; WIRELESS)

Law regulations/public issues...4 (REFORM OF COPYRIGHT LAW SETTLING DOWN) Finance policies3 (GOVERNMENTS INSISTING ON INDICATORS OF VALUE BEFORE GRANTING FUNDS, for example the UKs Research Assessment Exercise www.rae.ac.uk) Cooperation...5 (STEADY STATE) Other



If its possible, please refer to the following categories: Information management and information access..1 1 DEALING COHERENTLY WITH INCOHERENT LICENCES FOR ACCESS TO INFORMATION/PUBLICATIONS Co-operation and resource sharing..2 2 NATIONAL BARGAINS FOR ACCESS TO PUBLICATIONS ACROSS A COUNTRY Social activities.. STUDENTS/RESEARCHERS STILL VALUE LIBRARIES AS SOCIAL SPACES Building collections and making them accessible1 SAME AS 1 ABOVE: THE PROBLEM WITH ELECTRONIC INFORMATION IS THAT THE LIBRARYS ROLE IN MAKING IT AVAILABLE IS INVISIBLE Involvement in teaching and education3 3 DIFFICULT TO MAKE TEACHERS UNDERSTAND THE IMPORTANCE OF INFORMATION LITERACY AND HOW LIBRARIES CAN CONTRIBUTE TO STUDENTS STUDIES Managing in general STEADY STATE Creating electronic libraries PART OF 1 ABOVE: ELECTRONIC LIBRARIES NEED TO BE INTEGRATED WITH PRINT LIBRARIES TO MAKE HYBRID LIBRARIES Support for research and reference4 4 LIBRARY DIRECTORS ARE SEARCHING FOR A WAY TO HELP WITH E-RESEARCH WHERE VERY LARGE DATA SETS ARE USED AS RAW MATERIAL FOR RESEARCH Other



If its possible, please refer to the following categories: IT skills3 Commitment.2 Subject knowledge / profiling5 Communication/training skills..1 Managerial.4 Other




Competitiveness Legal.NOW PART OF THE GENERAL MANAGEMENT OF LIBRARIES Dealing with pace of change.2 Finance..3 Managing electronic information.1 NOW INCLUDES LEGAL MATTERS People (human factor)POLITICALLY IT IS DIFFICULT TO SHOW WHAT LIBRARIANS DO TO MAKE THE MEDIA AVAILABLE Other

Task 2 the future



If its possible, please refer to the following categories of factors: Changes in higher education1 SEE COMMENTS ON TASK 1, SECTION 1 IT progress (development).2 UNIVERSITIES AND THEIR LIBRARIES WILL PROBABLY CONTINUE TO BE ADVANCED USERS OF IT Law regulations/public issues.3 INCREASING CONTROL OF THE USE OF INFORMATION, OFTEN DRIVEN BY PRIVATE-SECTOR BUSINESS MOTIVES Finance policies5 Cooperation.4 COOPERATION WILL INCREASE AS A PRACTICAL NECESSITY, BUT GOVERNMENTS WILL PROBABLY NOT SOLVE THE QUESTION WHETHER COMPETITION OR COOPERATION MAKES UNIVERSITIES CHEAPER TO RUN Other



If its possible, please refer to the following categories: Information management and information access0 SAME AS BUILDING COLLECTIONS. Co-operation and resource sharing..4 ESPECIALLY MORE SHARED E-RESOURCES, ALSO COOPERATIVE STORAGE OF PHYSICAL MATERIAL AND POLICIES FOR DISCARDING SUCH MATERIAL Social activities5 WILL CONTINUE TO BE IMPORTANT; SOME EFFORT NEEDED TO RELATE PHYSICAL SPACE WITH USE OF E-MATERIAL Building collections and making them accessible2 LEGAL/LICENSING ISSUES WILL CONTINUE TO BE A DIFFICULTY Involvement in teaching and education.3 INFORMATION LITERACY IS AN IMPORTANT CONCEPT AND IT WILL REMAIN DESIRABLE BUT DIFFICULT TO BECOME INVOLVED IN THE TEACHING PROCESS IN ORDER TO PROMOTE INFORMATION LITERACY Managing in general Creating electronic libraries..1 AND RELATING THEM TO HIGHLY PERSONALISED USE OF ELECTRONIC INFORMATION Support for research and reference1 AND RELATING IT TO HIGHLY PERSONALISED USE OF ELECTRONIC INFORMATION Other



If its possible, please refer to the following categories: IT skills4 WILL BECOME MORE COMMON FOR EVERYONE Commitment3 Subject knowledge / profiling .5 Communication/training skills..1 Managerial,,,,,,,,,2 COMPLEXITIES OF THE SERVICE WILL MAKE MANAGEMENT MORE IMPORTANT AT ALL LEVELS OF STAFF Other



If possible, please refer to the following categories: Competitiveness Legal5 LET US HOPE THE LEGAL PROBLEMS WILL DIMINISH Dealing with pace of change1 ALWAYS WITH US Finance..4 LONG-TERM PROBLEM OF MONEY FOR ELECTRONIC AS WELL AS PRINT (WHICH WILL STILL BE NEEDED IN 10 YEARS) Managing electronic information ..2 MANAGEMENT MORE COMPLEX People (human factor)3 MORE INDIVIDUALISTIC USE OF INFORMATIONOther

Michael Breaks:

Task 1 today



If its possible, please refer to the following categories of factors: Changes in higher education 1 IT progress (development) 3 Law regulations/public issues 5 Finance policies 4 Cooperation 2 Other



If its possible, please refer to the following categories: Information management and information access 5 Co-operation and resource sharing 7 Social activities 8 Building collections and making them accessible 6 Involvement in teaching and education 1 Managing in general 2 Creating electronic libraries 3 Support for research and reference 4 Other



If its possible, please refer to the following categories: IT skills 4 Commitment 3 Subject knowledge / profiling 5 Communication/training skills 1 Managerial 3 Other




Competitiveness 2 Legal 1 Dealing with pace of change 3 Finance 6 Managing electronic information 4 People (human factor) 5 Other

Task 2 the future












If possible, please refer to the following categories: Competitiveness 4 Legal 5 Dealing with pace of change 1 Finance 6 Managing electronic information 2 People (human factor) 3 Other

Ainslie Dewe:

Task 1 today













Competitiveness 2 Legal 1 Dealing with pace of change 3 Finance 6 Managing electronic information 4 People (human factor) 5 Other

Task 2 the future












If possible, please refer to the following categories: Competitiveness 4 Legal 5 Dealing with pace of change 1 Finance 6 Managing electronic information 2 People (human factor) 3 Other

Marzena:zwroty ze wszystkich 3 znanych mi adresw

Robert Hall:

V. The Questionnaire

Task 1 today



If its possible, please refer to the following categories of factors:1. Changes in higher education2. IT progress (development)3. Finance policies4. Law regulations/public issues5. Cooperation



If its possible, please refer to the following categories:1. Information management and information access 2. Involvement in teaching and education 3. Creating electronic libraries 4. Support for research and reference5. Building collections and making them accessible



If its possible, please refer to the following categories:1. Communication/training skills 2. IT skills3. Managerial4. Subject knowledge / profiling 5. Commitment




1. Managing electronic information 2. Finance3. Legal4. Dealing with pace of change 5. Competitiveness

Task 2 the future



If its possible, please refer to the following categories of factors:1. Changes in higher education2. IT progress (development)3. Cooperation4. Law regulations/public issues5. Finance policies



If its possible, please refer to the following categories:1. Involvement in teaching and education 2. Managing in general3. Information management and information access4. Co-operation and resource sharing5. Social activities



If its possible, please refer to the following categories:1. Communication/training skills2. IT skills3. Managerial4. Subject knowledge / profiling 5. Commitment



If possible, please refer to the following categories:1. Managing electronic information 2. Dealing with pace of change 3. Legal4. FinancePeople (human factor)

Marta Machytkova:

Task 1 today



If its possible, please refer to the following categories of factors: Changes in higher education IT progress (development) Finance policies Cooperation Law regulations/public issues Other



If its possible, please refer to the following categories: Co-operation and resource sharing Creating electronic libraries Support for research and reference Involvement in teaching and education Information management and information access Building collections and making them accessible Managing in general Social activities Other



If its possible, please refer to the following categories: Managerial Communication/training skills IT skills Subject knowledge / profiling Commitment Other




Finance Managing electronic information Dealing with pace of change Legal Competitiveness People (human factor) Other

Task 2 the future



If its possible, please refer to the following categories of factors: Cooperation Law regulations/public issues Finance policies IT progress (development) Changes in higher education Other



If its possible, please refer to the following categories: Managing in general Co-operation and resource sharing Support for research and reference Information management and information access Involvement in teaching and education Creating electronic libraries Social activities Building collections and making them accessible Other



If its possible, please refer to the following categories: Managerial Subject knowledge / profiling IT skills Communication/training skills Commitment Other



If possible, please refer to the following categories: Finance Managing electronic information Legal Dealing with pace of change Competitiveness People (human factor) Other

Elena Maceviciute:

Task 1 today



If its possible, please refer to the following categories of factors: 1. Changes in higher education: Bologna process in Europe is a major change on international level. It may change to some extent the functioning of the library in the countries that will experience a huge change (number of students, different levels, change in students audiences, etc.), but in the countries where HE is already close to Bologna model the change in library work will not be great. However, I see as a significant threat in the upper echelons of HE management and also research elites. They seem to drift to the notion that IT runs information resources by itself and dont see or appreciate the work behind the scenes in the libraries or rely on ICT for personal communications thinking that any mediators may be eliminated. These attitudes seem to seep into some policy statements and might have disastrous consequence to the library work. 2. IT progress (deve

the future of the academic library and the academic librarian a delphi study reloaded blazej feret,...

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