the future of telehealth - intermountainphysician...the future of telehealth telehealth symposium...
TRANSCRIPT
![Page 1: The Future of TeleHealth - IntermountainPhysician...The Future of TeleHealth TeleHealth Symposium September 6, 2017 Robert W. Allen, FACHE, Senior Vice President / Chief Operating](https://reader033.vdocuments.mx/reader033/viewer/2022052719/5f07a5d97e708231d41e08ad/html5/thumbnails/1.jpg)
The Future of TeleHealth
TeleHealth SymposiumSeptember 6, 2017
Robert W. Allen, FACHE, Senior Vice President / Chief Operating Officer
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Intermountain TeleHealth ServicesDirect to Consumer ● Clinician Consults ● Remote Patient Monitoring
Critical Care
Crisis Care
Oncology
Infectious Diseases
Stroke
Newborn Care
Pediatric Critical Care
Pediatric Services
Connect Care
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A Changing Landscape
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Which of the following organizations reported serious financial downturns last year?
Mayo ClinicCleveland ClinicMD AndersonAll of the above
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Rural Hospitals Are at Risk
• 80 have closed
since 2010
• Nearly 700 more at
risk
Source: CNN, July 1, 2017
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When’s the last time you used this:
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Amazon Health Tech Team
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With high-deductible plans, patient demands change
• About 1/3 choose high-deductible plan
• More than 67% never reach that deductible
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Our Foundation
Mission
Helping people live the healthiest lives possible®
Vision
Be a model health system by providing extraordinary care
and superior service at an affordable cost.
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OneIntermountain
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Fundamentals of Extraordinary Care
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Future of TeleHealth at Intermountain
Connect Care
Direct to Consumer
Average Savings/Visit $55.23
ER $561
Urgent Care $79
Primary Care $67
Connect Care = $49 or less
Patient Savings
Average Savings/Visit
$212,597Total Saved
Cost per Visit
33,000+ enrolled11,000 Visits (since launch)
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Future of TeleHealth at IntermountainConnect Care
• Virtual patient office visits
• Referring patients back to
healthcare services in
their home community
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2017 2020 2030
Changing expectations
Technology driving change
What will drive future change for TeleHealth?
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“It’s tough to make a prediction,
especially about the future.”
—Yogi Berra
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Future of TeleHealth in the United States
• 24/7 virtual visits with
wide range of clinicians;
remote family members
• Real-time streaming
data using digital tools
• Email/text visits
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TeleHealth Virtual Visits Versus Office Visits2017-2025
0
0.2
0.4
0.6
0.8
1
1.2
1.4
2017 2019 2021 2023 2025
Office visitsVirtual visits
(Numbers in Billions)
Source: University of Rochester Medical Center, Published in Fortune, May 2017
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“Between the health care that we now have and the
health care we could have lies not just a gap, but a chasm.”
—Institute of Medicine, 2001
Today’s technology has pushed the frontiers of the possible
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Future Patient Care Video
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“The future has many names: for the
courageous, it means opportunity.”
—Victor Hugo
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THANK YOU