the future of public services in academic libraries
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How I Perceive the Future of Public Services in the
Academic Library
A presentation at the Thomas G. Carpenter Library by Lisandra R. Carmichaelon February 5, 2013
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“Always the beautiful answer who asks a more beautiful question”
e. e. cummings
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The Future of Public Services Includes:
Incorporating new technologies (Johnson et al., 2013).
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The Future of Public Services Includes:
Aligning services to user needs and preferences.
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The Future of Public Services Includes:
Leading changes in the library (Pew Research Center, 2012).
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The Future of Public Services Includes:
Allocating resources strategically.
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The Future of Public Services Includes:
Demonstrating assessment and accountability (ACRL, 2011a).
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The Future of Public Services Includes:
Articulating and demonstrating library impact.
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The Value of Academic Libraries (Oakleaf, 2010)
Define outcomes.
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The Value of Academic Libraries (Oakleaf, 2010)
Create or adopt systems for assessment management.
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The Value of Academic Libraries (Oakleaf, 2010)
Determine what libraries enable others to do (Johnson et al., 2013).
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The Value of Academic Libraries (Oakleaf, 2010)
Link libraries to student retention and graduation rates (Cain & Reynolds, 2006).
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The Value of Academic Libraries (Oakleaf, 2010)
Track and increase library contributions to faculty research.
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The Value of Academic Libraries (Oakleaf, 2010)
Investigate library impact on faculty grant proposals and funding (Germano, 2011).
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Other Considerations for Public Services in terms of the future:
Each functional area in Public Services presents a unique set of challenges and opportunities.
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Other Considerations for Public Services in terms of the future:
Collaboration is fundamental to successful implementation of new programs and services.
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Other Considerations for Public Services in terms of future trends:
Public Services staff will increasingly need to:• remain as intermediaries in the information
discovery process (Head & Eisenberg, 2010),
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Other Considerations for Public Services in terms of future trends:
Public Services staff will increasingly need to:• remain as intermediaries in the information
discovery process (Head & Eisenberg, 2010),• engage in scenario thinking (ACRL, 2010a),
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Other Considerations for Public Services in terms of future trends:
Public Services staff will increasingly need to:• remain as intermediaries in the information
discovery process (Head & Eisenberg, 2010),• engage in scenario thinking (ACRL, 2010a),• participate in ongoing training and professional
development,
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Other Considerations for Public Services in terms of future trends:
Public Services staff will increasingly need to:• remain as intermediaries in the information
discovery process (Head & Eisenberg, 2010),• engage in scenario thinking (ACRL, 2010a),• participate in ongoing training and professional
development,• market library services, resources, and programs,
and;
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Other Considerations for Public Services in terms of future trends:
Public Services staff will increasingly need to:• remain as intermediaries in the information
discovery process (Head & Eisenberg, 2010),• engage in scenario thinking (ACRL, 2010a),• participate in ongoing training and professional
development,• market library services, resources, and programs,
and;• reassess our role in the academic library of the
future.
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“Think higher, feel deeper”
Elie Wiesel
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ACRL. (2010a). Futures thinking for academic librarians: Higher education in 2025. Retrieved from http://www.ala.org/ala/mgrps/divs/acrl/issues/value/futures2025.pdf
ACRL (2010b). The value of academic libraries: A comprehensive research review and report. Retrieved from http://www.ala.org/ala/mgrps/divs/acrl/issues/value/val_report.pdfACR L.(2011a). Environmental scan 2010. Retrieved from http://www.ala.org/acrl/sites/ala.org.acrl/files/content/publications/whitepapers/EnvironmentalScan201.pdfACRL. (2011b). Standards for libraries in higher education. Retrieved from http://www.ala.org/acrl/standards/standardslibraries
Cain, D., & Reynolds , G. L. (2006). The impact of facilities on recruitment and retention of students. Facilities Manager, May/Jun,, 48-53.
OCLC. (2010). Perceptions of libraries, 2010: Context and community. Dublin, OH: OCLC Online Computer Library Center, Inc.
Germano, M. (2011). The library value deficit. The Bottom Line: Managing Library Finances, 24(2), 100–106.
Head, A. J., & Eisenberg, M. B. (2010). Truth be told: How college students evaluate and use information in the digital age. Project I information literacy progress report. Retrieved from http://projectinfolit.org/pdfs/PIL_Fall2010_Survey_FullReport1.pdf
Johnson, L., Adams, S., and Cummins, M. (2013). The NMC Horizon Report: 2012 Higher Education Edition. Austin, Texas: The New Media Consortium
Pew Research Center. (2012). E-book reading jumps; Print book reading declines. Retrieved from http://libraries.pewinternet.org/files/legacy-pdf/PIP_Reading%20and%20ebooks_12.27.pdf
References
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