the future of health - schulich school of medicine & dentistry · - mark britnell (kpmg) “if...

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@ZaynaKhayat @SEHC_SEHealth @SEFutures The Future of Health Zayna Khayat, PhD Future Strategist, SE Health 4 September 2019 London, Ontario

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Page 1: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

@ZaynaKhayat

@SEHC_SEHealth

@SEFutures

The Future of HealthZayna Khayat, PhDFuture Strategist, SE Health

4 September 2019London, Ontario

Page 2: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

0 10 20 30 40 50 60 70 80 90

H

E

A

L

T

H

AGE

New goal:

Match

Healthspan

to Lifespan

[at a cost that is

acceptable to society]

Page 3: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Central paradigm: The system

New paradigm: The Person

Future of Health

@ZaynaKhayat

Page 4: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Central paradigm: The system

New paradigm: The Person

Future of Health

$

@ZaynaKhayat

Page 5: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

$200b

$100b

$253b

2018

Source: Canadian Institute for Health Information (2017)

Constant

$ (1997)

>2Mhealth workers

~11%of GDP

~$7kper person

@ZaynaKhayat

Page 6: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Central paradigm: The system

New paradigm: The Person

Future of Health

$

@ZaynaKhayat

Page 7: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

500 BC-500 AD

Hippocrates

500-1500

Black

Plague

1670

Microscopy

of cells

1796

Smallpox

vaccination

1799

Anaesthesia

1870s

Microbes

& disease

1628

Human

Anatomy &

Physiology

1895

X rays

Source: PwC

1928

Antibiotics

1948

WHO

established

by UN

1953

DNA structure

Watson & Crick

1971

Medical

Imaging -

MRI, CAT

1978

1st "test tube

baby“

1983

HIV virus

causes

AIDS

2008-now

Digitization

2003

Human

Genome

@ZaynaKhayat

Page 8: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

CELLULAR THERAPY

3D Printing

SENSORS / IOT

NEURO-TECHf

Emerging technologies in health & care

https://gnhic.com/

AI -Predictalytics

VoiceRecognition

VirtualReality

BlockchainSensors –

IoT

‘OmicsRobotics ‘bots

AutonomousTransport

NeuroTech

Nanobiology

CellularTherapy

Page 9: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Future: Person

Proactive, preventative,

predictive

Reactive, sick care

Today: System

TIMING

PRECISION

MODALITY

DURATION

POWER

CURRENC

Future of Health(care)

@ZaynaKhayat

Page 10: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Where

health

is

created

Drivers of health Where we spend [~$8T]

Source: NEHI Analytics (2013)

Medical Care 90%

Behaviour 9%

Other 1%

Access to care 9%

Genetics 20%

Zip Code 22%

Behaviour 37%

Interactions of above - 15%

@ZaynaKhayat

Page 11: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Farmer’s markets

Housing | Transportation | EmploymentPrimary care “Plus” – social determinants

$200M Impact Fund – housing units

@ZaynaKhayat

From hospital → “health village”

Page 12: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Source of image: Precision Public Health Summit

Public health

Predictalytics

Traditional medicine

@ZaynaKhayat

Page 13: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Future: Person

Proactive, preventative,

predictive

Personalized, intelligent

Reactive, sick care

1 size fits all, crude, analog

Today: System

Future of Health

TIMING

PRECISION

@ZaynaKhayat

Page 14: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Phenomic

(Gene)omic

ClinicalPatient-

generatedSDOH

Health record

• Chart

• Images, Rx

@ZaynaKhayat

Page 15: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

@ZaynaKhayat

Page 16: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Future: Person

Proactive, preventative,

predictive

Personalized, intelligent

Digi-cal | decentralized

Reactive, sick care

1 size fits all, crude, analog

Institution-centred

Today: System

Future of Health = Care Anywhere

TIMING

PRECISION

MODALITY

@ZaynaKhayat

Page 17: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

People

Paper & Pens

Bricks

Fax Machines

@ZaynaKhayat

Pagers

De-centralized De-physicalized

Dis-intermediatedDigi-cal

CDs

Page 18: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

@ZaynaKhayat 2019

“Healthcare with no address”

“Hospital to keep you out of the hospital”

“Care anywhere”

“Digital first, physical next”

“Hospital with no patients”

Page 19: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Image source: Microsoft HealthImage source: Babylon Health / NHSImage source: Google images

@ZaynaKhayat

“Omni-channel” access to clinicians

Page 20: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Source: Kaiser Permanente CEO Interview in the press (2017); OECD and OTN study (2017)

>60% <0.3%

% virtual medical visits

@ZaynaKhayat

Page 21: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Canadians want digital access

PWC analysis of: Canada Health Infoway. (2016). Connecting Patients for Better Health: 2016. Retrieved from: https://www.infoway-

inforoute.ca/en/component/edocman/3152-connecting-patients-for-better-health-2016/view-document?Itemid=101

+214% +233% +143%+100%

@ZaynaKhayat

Page 22: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Threshold changes in miniaturization, affordability

Wearable / portable MRI

@ZaynaKhayat

Page 23: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Future: Person

Proactive, preventative,

predictive

Personalized, intelligent

Digi-cal | decentralized

Continuous | team

Reactive, sick care

1 size fits all, crude, analog

Institution-centred

Episodic, intermittent, silo’d

Today: System

Future of Health

TIMING

PRECISION

MODALITY

DURATION

@ZaynaKhayat

Page 24: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Image source: REACHHealth (telemedicine software company)Image source: @BernadetteKeefe

Page 25: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Nesta; NEJM Catalyst – Rhoades DR, McFarland KF, Finch WH, Johnson AO. Family Medicine 33(7): 528-32 (2001); Image from Augmented Health(care) by Lucien Engelen (2018)

Hours living

with chronic

illness

(5,800 hrs /

year)

Hours

accessing

formal care

“Consumer devices in our homes will know more

about us than the clinic”

Personal diagnostics,

continuous monitoring

Page 26: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Sensors: 24/7 remote monitoring

Source: adapted from PWC @ZaynaKhayat

Page 27: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Future: PersonProactive, preventative,

predictive

Personalized, intelligent

Digi-cal | decentralized

Continuous | team

People-powered

Reactive, sick care

1 size fits all, crude, analog

Institution-centred

Episodic, intermittent, silo’d

Provider

Today: System

Future of Health

TIMING

PRECISION

MODALITY

DURATION

POWER

@ZaynaKhayat

Page 28: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

@ZaynaKhayat 2019

Page 29: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Primary Care

Secondary Care

Tertiary Care

Self Care80%

Nesta; NEJM Catalyst – Rhoades DR, McFarland KF, Finch WH, Johnson AO. Family Medicine 33(7): 528-32 (2001)

“Most exciting innovation

of our era is not access

to medical information,

but access to each

other”

- Susannah Fox (HHS)

“untapped renewable

resource in healthcare”

- Mark Britnell (KPMG)

Page 30: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

“If you can have

a social network

of 1.4 billion

people, why

can’t you have a

medical network

of billions of

people?” - DR. ERIC TOPOL

@ZaynaKhayat

Page 31: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

31

Patient uprising; citizen hackers

@ZaynaKhayat

Page 32: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Source: CTF News

(Canada)

@ZaynaKhayat

Page 33: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Future: Person

Proactive, preventative,

predictive

Personalized, intelligent

Digi-cal | decentralized

Continuous | team

People-powered

Value, outcomes, fee-4-health

Reactive, sick care

1 size fits all, crude, analog

Institution-centred

Episodic, intermittent, silo’d

Provider

Volume, inputs, costs, fee-4-

service

Today: System

Future of Health

TIMING

PRECISION

MODALITY

DURATION

POWER

CURRENCY

@ZaynaKhayat

Page 34: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

PPATH

24/7 Phone line Virtual Rounds

Integrated Care

CoordinatorsVirtual Care &

Telemonitoring

Integrated

Patient Record

Follow-up clinic

Putting Patients at the Heart Cardiac Surgery Bundled Care

2 DaysLength of Stay

38%Readmission Rate

230%Patients Receiving

Community Supports

13%Overall Costs

7

Bundled payments

@ZaynaKhayatHealthcare Quarterly, January 2018

Page 35: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

@ZaynaKhayat

Page 36: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

@ZaynaKhayat

Israel

Page 37: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Future: Person

Proactive, preventative,

predictive

Personalized, intelligent

Digi-cal | decentralized

Continuous | team

People-powered

Value, outcomes, fee-4-health

Reactive, sick care

1 size fits all, crude, analog

Institution-centred

Episodic, intermittent, silo’d

Provider

Volume, inputs, costs, fee-4-

service

Today: System

Future of Health= Innovation

TIMING

PRECISION

MODALITY

DURATION

POWER

CURRENCY

@ZaynaKhayat

Page 38: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

38

Page 39: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Vala Afshar; Citi Digital Strategy Team; Michael Felton, The New York Times (in HBR.org)

Time to reach 50 M users

17 yrs

Average time

from

evidence to

practice in

medicine: 17 years

@ZaynaKhayat

Page 40: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Digitized

Deceptive

Dematerialize

Democratize

Adapted from Peter Diamandis’ 6 D’s of Exponential Development

Healthcare

(in Canada) is largely here

Disruptive

Demonetize

@ZaynaKhayat

Page 41: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Retail

Clinics

Little

Genomic

Knowledge

Task

Shifting

Online

Reviews

Transparency

Online Health

Social Networks

Super & Cloud

Computing

Patient

Owned Data

Patient

Generated

Data

Virtual

Reality

3D

Printing

Reimbursement

Tele-

medicine

EHR

Frustration

Quality

Metrics

Algorithms

/AI

Scorecards

Patient

Satisfaction

Pay 4

Performance

Contract

Negotiations

Doc in

your

pocket

@ZaynaKhayat 2019

Page 42: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

@ZaynaKhayat 2019

Page 43: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Source: Accenture Research Disruptability Index– in HBR.org, How Likely Is Your Industry to Be Disrupted? (Jan 2018)

Susceptibility to future disruption

Current disruption

Healthcare delivery

@ZaynaKhayat

Page 44: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Healthcare’s

New Entrants

@ZaynaKhayat

Page 45: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Minnesota

firefighters:

home visits

@ZaynaKhayat 2019@ZaynaKhayat 2019

Page 46: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

“… perfect health system would have:

•Values & universal access of UK;

•Primary care of Israel

•Community services of Brazil

•Mental-health system of Australia;

•Health promotion philosophy of Nordic

•Patient/community empowerment of Africa

•R&D infrastructure of US;

• Innovation, flair & speed of India;

• ICT of Singapore

•Choice offered to patients in France

Health

Innovation:

Canada’s

unfinished business

@ZaynaKhayat

Page 47: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

1974

2002

2015

1987

2002

Page 48: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

1) Primary Care get it right; get away from

acute care

2) Community Care treat people where they

live, not in hospitals

3) Drugs universal access

4) Prevention stop framing as only a medical

issue, social determinants play major role

in preventing disease

5) Human Resources right mix of resources

and value for money

6) Quality/outcomes focus too much on the

system KPIs and not the outcomes

7) Digital/data modernize; every Cdn needs

to have access to their record

45 Cdn health

system reviews

Past 50 years

Same 7 recos

Source: Adapted from Andre Picard

Page 49: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

49

UK

Page 50: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

“Soon it will cost

less to sequence a

genome than to flush a toilet”

Ray McAuley, Singularity

University

@ZaynaKhayat

UK, China

Page 51: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Source: Mobihealth News (2019)

Started 2015:

“AI-assisted medical system”

Dec 2018 the network:

• 265M registered, 25M active

monthly users

• 1,200 in-house docs; 5,200 outside docs

• 3K hospitals, 15K pharmacies

• 47K virtual clinics, 1.3K GP clinics, 1.2K dental

• 1.9K other institutions

• 1 hr drug delivery service >70 cities

• Subscription: $40-$100 Cdn / year

@ZaynaKhayat

China

Page 52: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

The Dutch: Set Big Hairy Audacious Goals

By 2040, all Dutch people will be living in good health for at least 5 years longer; health inequalities between the lowest and highest socio-economic

groups will have decreased by 30%

• By 2020, 80% of seniors or people with a chronic disease will have digital access to their full record, can remotely monitor vitals, and can consult with clinicians in the modality of their choice

• By 2030, 50% more care will be organized in one's own living environment (instead of in care institutions), together with the network around people

• By 2030, the proportion of people with a chronic disease or lifelong disability, who can participate in society, will have increased by 25%.

• By 2030, the quality of life of people with dementia will have increased by 25%

• By 2040, the burden of disease as a result of an unhealthy lifestyle and unhealthy living environment will have decreased by 30%

@ZaynaKhayat

Page 53: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

@ZaynaKhayat 2019

Page 54: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

https://medicalfuturist.com/ask-me-about-digital-badge

Page 55: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

“We focus on the

need to create

new models of care and to help

physicians

transition to these

new models of care” AMA

https://medicalfuturist.com/the-role-of-medical-associations-in-the-digital-health-era?utm_source=The%20Medical%20Futurist%20Newsletter&utm_campaign=2c39934954-

EMAIL_CAMPAIGN_2019_02_04&utm_medium=email&utm_term=0_efd6a3cd08-2c39934954-420738609

Page 56: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Clinical Entrepreneurship programs proliferating

#MakerMD“Physician Intra/Entrepreneurs driven to innovate”

Page 57: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

“[Medical education] is structured

around a model that was created

nearly a century ago that focused

around the individual caregiver as the source of solutions.

Now, caregiving is a process in which

dozens and dozens of people

contribute, yet we teach as if

medicine is still focused around the doctor”

Clayton Christensen

Health Leaders Magazine, December 2011 @ZaynaKhayat 2019

Page 58: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Nouveau medical training

Digital health

curriculum for 1st

year med students

updated every 6 months

First ever MD

Master’s in Design

“JeffDesign”

Page 59: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Starting point:

• Gaps: Not effectively combining clinical + SDOH; fee-for-service; lack of widespread digital/virtual

• Burning platform: fiscal constraint; burnout; unmet patient need

Can step up innovation game - Past = access, digital; 2020+ = innovation

• Have not kept up with (let alone lead the way through) signals & trends

Ideas • Salaried staff - lots of opportunities to re-imagine programs• 24/7 coverage

• Patient/family access to their own data• Digital first, physical next models• Be the first group in Canada to officially axe the fax

• Representing vulnerable populations - address needs of high users Financing innovation – pay for results, ETFs, community bonds, etc.

Window to act bold is now• Previous things that were off limits … you will now be hugged and kissed

Discussion: Future of family medicine

Page 60: The Future of Health - Schulich School of Medicine & Dentistry · - Mark Britnell (KPMG) “If you can have a social network of 1.4 billion people, why ... perfect health system would

Image source: NY Post

Image source: Canada Post

“skate to where the puck is going”

“My dream is for people around

the world to look up and see

Canada like a little jewel sitting

at the top of the continent”@ZaynaKhayat