Welcome to the Folkslab

“Design new roles to make my microsystem work better”

Kinthi Sturtevant, IBM 13th

annual Change Management Conference

June 2015

We rarely see two, three or four year change projects

anymore. Now it’s 30-60-90 day change projects

Source: UXthink

Source: Bromford P (2015) What’s the difference between a test and a pilot?

Stage A: Gain empathy and reframe the problem

1. Understand the need: (3 mins each )What is your partner trying to do?

2. Define the problem statement: (3 mins)

…….……………………………………………… (name of partner)

needs a way to

………………………………………………………(write down their need)

Surprisingly / because / but..(circle one)

……………………………………………………………………

…………………………………………………………………....

…………………………………………………………………...

………………………………………………......................(insight)

Stage B: Ideate: generate alternatives to test

3. Sketch at least 5 radical ways to meet your partner’s needs (4 mins)

……………………………………………………………………………………………………………………………Write their problem statement above

4. Share your solutions and capture feedback: (8 mins)

Stage B: Iterate: based on feedback

5. Reflect and generate a new solution: (3mins) Choose one of your big ideas and sketch it here

Stage C: Build and test6. Build your solution (10 mins)Make something people can interact with!

7. Share your solution and get feedback (8 mins)

+ What worked - What could be improved

? Questions ! Ideas