the evolution of emr maturity · key features • online self-assessment • benchmarking • gap...

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©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD. change is everywhere opportunity is now! THE EVOLUTION OF EMR MATURITY Saskatchewan eHealth Conference October 2, 2014 Darren Larsen, MD, CCFP MPLc Chief Medical Information Officer Ontario Medical Association / OntarioMD

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Page 1: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

change is everywhere

opportunity is now!

THE EVOLUTION OF

EMR MATURITY

Saskatchewan eHealth Conference

October 2, 2014

Darren Larsen, MD, CCFP MPLc

Chief Medical Information Officer

Ontario Medical Association / OntarioMD

Page 2: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Objectives

1. Hear about the Ontario experience – learn from our

successes and hiccups

2. Understand the EMR Maturity Model and our EPR Tool

3. Mature systems as enhancements to patient care

4. Benefits of maturity to Physicians / Nurses

5. Alignment to the Quality Agenda

6. Future state: Big Data and Data Analytics

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 2

Page 3: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Faculty/Presenter Disclosure

Faculty: Darren Larsen, MD

Relationships with commercial interests:

• Dr. Darren Larsen

• Contracted by OntarioMD Inc., Peer Leader funding from

Canada Health Infoway

• Employee of Ontario Medical Association

3©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 4: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Disclosure of Commercial Support

This program has received financial support from eHealth

Ontario via OntarioMD Inc., in the form of funding for

development

• Potential for conflict(s) of interest:

• Darren Larsen has received payment from OntarioMD Inc.

• OntarioMD Inc. developed and distributes a product that will be

discussed in this program: EMR Progress Report Tool

4©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 5: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Mitigating Potential Bias

Bias has been mitigated by review of material by

independent physician reference panel made up of

Peer Lead Physicians, Nurses and Clinic Managers.

5©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 6: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Source: A cartoon by Hugh Macleod of Gapingvoid: http://gapingvoid.com/

6©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 7: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Ontario Background

7©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

80%EMR ADOPTION

• Proven framework

• Consistent methodologies

• Leveraging leading practices

• Differentiated support

Now What?OntarioMD is now shifting its focus to enhanced EMR use

Now What?OntarioMD is now shifting its focus to enhanced EMR use

Page 8: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

EMR Maturity Model Progression

8©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

2014

Optimization

Support

Optimization

Support

20122011

ConceptConcept

ModelModel

Go LiveGo Live

2013

Page 9: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 9

Page 10: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 10

Page 11: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

EMR Maturity Model

• Innovative and leading practice model for assessing EMR

adoption in community care practices

• Detailed maturity roadmap of existing and potential EMR

capabilities

• Five levels of EMR maturity starting with basic functions

first, then moving towards advanced and complementary

functions

• Developed with direct input from OntarioMD’s Physician

and Clinic Manager Peer Leaders

• Forms the basis for COACH’s national tool for broader

comparisons of system performance

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 11

Page 12: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Key Features

• Online Self-Assessment

• Benchmarking

• Gap Analysis perfomred

• Shows potential areas for advanced EMR use

• Online Resources & Tools included

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 12

Page 13: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Alignment to Provincial Quality Agenda

13©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

QUALITY

IS…

SAFE

EFFECTIVE

EFFICIENT

PATIENT CENTRED

ACCESSIBLE

FOCUS on POPULATION

HEALTH

SUSTAINABLE

EQUITABLE

Page 14: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Supports MOHLTC Objectives

14©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

ECFA

Innovations in Care / Showing Value

QBPQBP

QIPsQIPs Health Links

Health Links

Page 15: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

OntarioMD’s EMR Maturity Model

15©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 16: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Key Measures

16©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

- StandardsE

- OLISE

- HRME

- eConsult/eReferralE

- BORNE

- ePrescribingE

- Remote Patient

MonitoringE

- PanoramaE

- I4C: HQOE

- eBookingE - Cancer CareE

- HealthLinksE

Page 17: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

EMR Progress Reporting (EPR)

17

Launch App

Here

Launch App

Here

©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 18: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

EPR – Home Screen

18©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 19: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

EPR – Sample Assessment Question

19©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 20: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

EPR - Sample Interactive Chart

20©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 21: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

EPR - Individual Performance vs. Colleagues

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* Majority of respondents are the first few years of EMR Implementation

Also available by

Sole Practice 0r

Primary Care

Group

Also available by

Sole Practice 0r

Primary Care

Group

©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 22: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

EPR - Online Resources/Tools

22©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 23: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

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A focus on change……

©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

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Source: A cartoon by Hugh Macleod of Gapingvoid: http://gapingvoid.com/

©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 25: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

The EPR Process

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Complete the EPR

Contact an OntarioMD

Practice Advisor, Peer

Leader

Make improvements

Access your results

through a variety of

reports

©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 26: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

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Data

Information

Knowledge

Wisdom….

©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 27: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Patient Story

Patient data

translation

Page 28: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Mature EMR’s and Enhanced Patient Care

• EMR as source of truth for data from larger care team

• Patients have access to information via internet now–

MD/nurse as trusted interpreter

• Education

• Trending of results over time – map interventions to

outcomes

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 28

Page 29: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Enhanced patient care

• Quality data enables clinical decision supports

• Integration of the patient through use of new

communications tools – Portals, secure email, eScheduling

• Physician as collaborator not just subject matter expert

• Patient satisfaction surveys, business analytics (wait times,

access etc.)

• Improvements in equity – tracking SDOH’s etc

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 29

Page 30: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Clinician’s Perspective

30©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.

Page 31: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Why should I participate?

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 31

Page 32: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Benefits

• Opportunities to advance EMR use and experience in

enhancing patient care

• Access to broad range of advanced experience

(network of Peer Leaders and Practice Advisors)

• Ability to understand new opportunities and acquire

new skills at your own pace

• Earn Mainpro-C Credits by completing one or more

Linking Learning to Practice exercises

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 32

Page 33: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

EMR now core business tool

• Practice Efficiencies

• Maximal use of product purchased

• Maximal understanding of system

• Promotion of data quality

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 33

Page 34: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Participation in system activities

• Quality Improvement Plans

• Benchmarking

• Accountability

• Priority patient identification

• Population health monitoring

• Legislated activies

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 34

Page 35: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Future EMR Funding (Ontario)

• Current EMR contract ends March 31, 2015

• Future funding will be “value based” not a grant

• EPR will be mandatory to achieve highest target of

funding

• Measurement of participation as well as

improvements

• New agreement expected to be signed Dec 15, 2014

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 35

Page 36: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

Data Analytics Initiatives

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 36

Page 37: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

i4C Conceptual solution model

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Page 38: THE EVOLUTION OF EMR MATURITY · Key Features • Online Self-Assessment • Benchmarking • Gap Analysis perfomred • Shows potential areas for advanced EMR use • Online Resources

©2014 OntarioMD Inc. Confidential, not to be reproduced without permission 38

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[email protected]

Thank you!

Questions?

©2014 OntarioMD Inc. Confidential, not to be reproduced without written permission from OntarioMD.