the end of stupid atlassian-related questions
DESCRIPTION
Proper usage of Atlassian University can cut down on JIRA, GreenHopper and Confluence questions to you as an admin, and get your team flying with Atlassian tools. We'll also show some new features that will make it easier to track and manage your teams learning progress.TRANSCRIPT
Monday, June 18, 12
Program Manager, Atlassian UniversityJesse Katz
The End of Stupid Atlassian-Related Questions
Monday, June 18, 12
Lightning Agenda
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• How can Atlassian University make your life easier?
Lightning Agenda
Monday, June 18, 12
• How can Atlassian University make your life easier?
• Admin screen release!
Lightning Agenda
Monday, June 18, 12
Monday, June 18, 12
How does University make your life easier?
1. Drastically reduce time spent training your team2. Educates your whole team to a basic level of
competency for tools you use everyday
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How can I use University correctly to make my life
easier?
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How can I use University to end stupid Atlassian-related
questions?
Monday, June 18, 12
For some reason I can’t login. If you can
help me out today, that would be great. I need to take this instruction by Friday.
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I sent out an email telling everyone that I
wouldn’t answer JIRA questions until they finished University.
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• Make it Mandatory
Proper Enforcement Suggestions
Do your lessons!
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• Make it Mandatory• Block out time
Proper Enforcement Suggestions
Monday, June 18, 12
• Make it Mandatory• Block out time• Don’t answer
questions for non-graduates
Proper Enforcement Suggestions
Monday, June 18, 12
• Make it Mandatory• Block out time• Don’t answer
questions for non-graduates
• New hire checklist
Proper Enforcement Suggestions
Monday, June 18, 12
The New and Improved Admin Screen!
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Whoever said there’s no such thing as a stupid
question...
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... Never met an Atlassian admin
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My nephew Logan Monday, June 18, 12
Logan’s 1st smash cakeMonday, June 18, 12
Monday, June 18, 12
Monday, June 18, 12
Monday, June 18, 12
Jesse KatzEmail: [email protected]: @katzjesse
Monday, June 18, 12
Thank you!
Monday, June 18, 12