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The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig, Utrecht University

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Page 1: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

The Effects of Adding a Mobile-Compatible Design

to the American Life Panel

Vera Toepoel, Utrecht University

Alerk Amin, RAND Corporation

Peter Lugtig, Utrecht University

Page 2: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 2

RAND American Life Panel

• Nationally representative sample

• Internet surveys

• Provide computers / internet access to those who don’t have it

• Link responses to over 400 past surveys

• English / Spanish

Page 3: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 3

ALP Summer 2014

• ~5000 respondents

• “Desktop Only” web interface for surveys

Page 4: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 4

ALP Fall 2014

• Panel Refreshment

• Mid-Term Election Study

• Mobile-Compatible Interface

Page 5: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 5

Panel Refreshment

• Recruit ~900 new respondents

• Recruitment with RDD– Asked to take a web survey– In web survey, asked about

interest/consent to join ALP– Added to panel and immediately

eligible to be selected for surveys

Page 6: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 6

Mid-Term Election Study

• A series of surveys leading up to the November 2014 mid-term elections

• 6 weekly surveys– 1st survey opened September 28

2014– 6th survey opened November 5

2014

• Administered to all ALP panel members– Existing members– New RDD sample

Page 7: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 7

Mobile-Compatible Interface

• New responsive design

• Compatible with desktops, phones, tablets

Page 8: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 8

Original Interface - Desktop

Page 9: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 9

Original Interface - Phone

Page 10: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 10

New Interface - Desktop

Page 11: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 11

New Interface - Phone

Page 12: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 12

Introduction of Mobile Interface

Existing panel members sent notification about new interface with some screenshots

New RDD sample never saw the “desktop-only” interface

Page 13: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 13

Research Questions

1. Has usage of mobiles and tablets changed since introduction of new design?

2. Are there differences in mobile adoption rates between existing panel members and new RDD recruits?

3. Which socio-demographics predict device use?

4. Is there a correlation between device use and voting behavior?

Page 14: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 14

Analysis

• Track device usage during Mid-Term Election Study– User-Agent Strings to identify

device

Page 15: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 15

SurveysSurvey Field Start Field End #

QuestionsNote

385 April 23 May 27 11 Last desktop-only survey for entire panel

406 September 28

October 04 9 1st mobile-compatible survey in ALP

407 October 05 October 11 6

408 October 12 October 18 6

409 October 19 October 25 6

410 October 26 November 01

6 Last survey before election

411 November 05

November 13

6 Post-election

Page 16: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 18

Introduction of New Design –Existing Panel Members

PC Tablet Smartphone Other0

10

20

30

40

50

60

70

80

385406

Page 17: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 19

Device Usage   % PC Tablet Phone Other N

Wave 385

           

  PM 73.4 10.2 15.2 1.2 2909

Wave 406

Total 71.8 11.1 16.0 1.1 1799

  PM 68.8 10.0 19.4 1.7 1152

  New ORC

77.1 13.0 9.9 0.0 647

  Chi Square

        42.18***

Wave 407

Total 73.2 10.2 15.7 .9 1755

  PM 70.7 9.6 18.3 1.3 1112

  New ORC

77.4 11.3 11.3 0.0 647

  Chi Square

        25.33***

Wave 408

Total 72.1 10.5 16.4 1.0 1755

  Present PM

69.5 9.5 19.3 1.6 1101

  New ORC

76.5 12.2 11.3 0.0 654

  Chi Square

        32.47***

Wave 409

Total 71.4 10.6 16.9 1.1 1893

  Present PM

68.9 9.9 19.6 1.6 1164

  New ORC

75.3 11.8 12.6 .03 729

  Chi Square

        24.46***

Wave 410

Total 72.1 9.4 17.3 1.2 1863

  Present PM

69.6 9.4 19.2 1.8 1143

  New ORC

76.0 9.6 14.3 .01 720

  Chi Square

        19.29***

Wave 411

Total 72.1 9.6 17.6 .8 1947

  Present PM

70.3 8.6 20.0 1.2 1201

  New ORC

74.9 11.1 13.7 .03 746

  Chi Square

        19.46***

Page 18: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 20

Device Usage for 406

PC Tablet Phone Other0

10

20

30

40

50

60

70

80

ExistingNew RDD

Page 19: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 21

Existing Panel Members Device Usage Over Time

385 406 407 408 409 410 4110%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

OtherPhoneTabletPC

Page 20: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 22

Switching Devices Across Waves

Surveys

% Existing

% New RDD Sample

Total Chi Square

N

385-406

19.8 - 19.8 - 1073

406-407

10.6 9.9 10.3 .19 1513

407-408

12.2 9.4 11.1 2.82 1467

408-409

11.6 10.5 11.2 .45 1557

409-410

11.4 9.7 10.7 1.18 1666

410-411

10.9 12.2 11.4 .65 1685

Page 21: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 23

Longitudinal Device Use –Existing vs New Panel Members

  % Existing Panel Members

% New RDD Sample

Total

Always PC 60.8 67.4 63.3

Switch PC-tablet 6.7 7.3 6.9

Switch PC phone 15.3 12.4 14.2

Always tablet 5.1 6.6 5.7

Always phone 12.0 6.3 9.8

N 1187 742 1929Pearson Chi-Square 23.13, p=.000

Page 22: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 25

Demographic Comparison – Existing vs New Panelmembers

% % Existing Panel Members

% New RDD Sample

Total Chi Square

N

BornUS 86.3 92.6 87.5 26.17*** 4543White 69.2 85.2 72.3 92.24***  Black 14.4 8.4 13.2 22.42***  Hispanic 28.1 4.8 23.5 215.99***  Male 38.1 48.3 40.1 30.97***  Separated 21.8 22.6 22.0 .26  Never Married

21.9 18.1 21.2 6.13**  

Edu low 27.7 11.1 24.4 106.95***  Edu high 31.3 55.2 36.0 177.28***  Income low 18.5 7.6 16.4 62.06***  Income high

19.4 37.8 23.0 137.34***  

hhsize>2 22.6 12.9 20.7 41.34***  work 58.6 55.8 58.0 2.32  

Page 23: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 26

Nominal Regression Device Use Over Six Waves With Demographics - Always PC Is Reference

B Switch PC-tablet

Switch PC-phone

Always tablet

Always phone

Intercept 1.78 .26 .23 2.24**

Age/10 -.01 -.54*** -.19** -.71***

Born US .38 -.01 .17 .41

White .22 .29 -.02 -.01

Black .83* .69* .79* 1.04***

Hispanic .71** .42*** .99*** .88***

Male -.40** -.18** -.45** -.17

Separated -.50* -.07 -.56** -.01

Never Married -.67* -.38* -.09 -.54*

Edu low -.36 -.09 .15 .14

Edu high .28 -.26* -.24 -.56**

Income low -.17 -.05 .25 .21

Income high .44** .22 .04 -.44

hhsize>2 .29 .07 .14 .34

work .17 .36* -.45* .06

New RDD Sample

.004 -.06 .61** .003

Page 24: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 30

Voting Behavior in 2014 House Elections

  Always PC

Switch PC-tablet

Switch PC-phone

Always tablet

Always phone

Republican

70.6 8.4 10.4 4.6 6.0

Democrat

73.4 7.0 11.2 4.3 4.0

Other 73.4 1.6 15.6 3.1 6.3No significant differences

Chi-square= 10.37, p=.22

Page 25: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 31

Conclusions

• New design led some existing panel members to switch from PC to phones

• Tablet usage did not change

• Overall usage switched during introduction, then remained steady– About 10% “churn” each wave

• Device not correlated to voting behavior

Page 26: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

Slide 32

Socio-Demographic ConclusionsMore Likely to Use Mobile• Young

• Black or Hispanic

• Working (switch PC-phone)

Less Likely to Use Mobile• Male

• Single

• Higher Education Level

• Working (tablet)

Page 28: The Effects of Adding a Mobile- Compatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig,

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