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THE DECISIVE STEP AHEAD 20 YEARS OF BOC GROUPwww.boc-group.com

THANK YOUFOR 20 SUCCESSFUL YEARS!July 2015 marks the 20th anniversary of the BOC Group. Prof. Dr. Dimitris Karagiannis and a few fellow campaigners from the then existing BPMS research group of the University of Vienna have founded the company in 1995. Ever since, an international medium-sized company has emerged and has become an innovative and successful market player for IT-based management tools and associated services.

Our journey has always been characterised by continuous change. From a small business with centralised operation, we have become a multi-national corporation with distributed areas of responsibility. We have grown from a one-product business to a company with an extensive product and service portfolio and this by constantly adjusting to new technological frameworks. In addition to this portfolio we have actively and sustainably expanded to new regions and markets.

At the same time, this change has always been accompanied by some constant factors: in strongly cooperative relationships with our clients we have always been open to dialogue and have never considered ourselves a “unidirectional provider”. We promote innovation through our experience, which we have gained through a large number of challenging projects, and we integrate this experience actively in the continuous development of our products and services. Furthermore, we emphasise diversity among our employees that, today, originate from more than 20 nations and deliver creative ideas and solutions from different perspectives.

Since its foundation, the BOC Group has had the opportunity to participate in a variety of exciting projects and initiatives with a vast number of interesting personalities. We would like to sincerely thank our clients, employees and partners for this journey and are already looking forward to the years ahead!

Vienna, June 2015

Dr. Franz Bayer Dr. Harald Kühn

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ABOUT USTHE BOC GROUPThe BOC Group develops software products and services for effective and extensive management of all capabilities and assets within your organisation. The main focus lies on improving Process Management and Enterprise Architecture capabilities as well as facilitating better Governance and Compliance. Moreover, we enable organisations with our products and services to deliver better value to their clients. We deliver our products and services with over 180 employees spread across Vienna, Berlin, Madrid, Dublin, Athens, Warsaw, Winterthur and Paris, and with more than 90 partners around the globe. For over 20 years, we have built a reputation in the international software development market. The highly scalable and easy-to-use products of our BOC Management Office are used by Fortune 500 companies as well as small and medium-sized enterprises throughout the world.

We offer a unique user experience for each and every stakeholder and make it easy for them to contribute to the processes and objectives of your organisation. Supplementary to our software products, the BOC Group offers a wide range of services and lead-ing practices. On the basis of excellent feedback and recommendations many companies refer back to our consulting knowledge for further guidance when aiming at implementing projects successfully. We are project managers, process modelers, enterprise architects, business analysts, and the like, and sometimes just an accelerator for striving towards your and your company’s objectives. Built on two decades of such project experience and close cooperation with top universities, the BOC Group proudly represents experience, reliability, innovation and future viability.

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Every single day we work to develop and implement easy-to-apply resolutions for complex business situations. Oriented towards our clients’ goals, we strive for excellence in our products and services. Our various references and success stories demonstrate both, the competencies to fos-ter improvement of corporate management processes and the sustainable and profitable development of your compa-ny’s capabilities and assets. To achieve this, we consider ourselves a trailblazer, challenging given facts and always aiming to find the most suitable solution.

THE MISSION STRIVING FOR EXCELLENCE

OUR VISIONKeeping with this search for excellence, we do not only have a highly integrated state-of-the-art software suite. We also make use of well-established and innovative methods and procedure models, as well as software-based solutions in order to support our clients in achieving their goals. Thanks to the wide range of projects we have worked on all our com-bined years of experience have now proven to be beneficial for our clients. We have created products that fit a company’s necessities and drive their development, no matter what industry they take part in.

In 1995 the BOC Group was founded as a spin-off of the Uni-versity of Vienna. Cultural and intellectual diversity, openness for new things and the continuous urge to excel in what we do has brought us to where we are today: a technological leader and domain expert.Diversity and multidisciplinarity are no shallow words: today the BOC family counts more than 180 employees from 24 nations. We speak many different languages and origin from various scientific disciplines like business administration, business in-formatics, informatics, mathematics, and many more.

HOW WE BECAME WHO WE ARE TODAYProactive and dynamic exchange, creating and maintaining a creative working environment for development and improve-ment of established procedure models, software and software solutions leads to high-quality results and our state-of-the-art tool suite.Over the past years, we have maintained a close relation with top universities and research communities. Every year our em-ployeessubstantially also contribute to many national and in-ternational projects in research and development. They collab-orate intensively in elaborating new methods and techniques.

Heinrich Tessenow German architect, professor and urban planner

“The simplest form is not always the best,but the best is always simple.”

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Madrid

ParisVienna

Athens

Winterthur

BerlinWarsaw

Dublin

COMPANYLOCATIONS OF THE BOC GROUP With eight branches and the Vienna-based headquarters, we promote our cultural diversity while still servicing our clients regionally. To understand our clients in the best possible way, we pay close attention to language and culture through establishing local offices all over Europe.

AUSTRIABOC Information Technologies Consulting GmbH

BOC GroupBOC Products & Services AG

GERMANYBOC Information Technologies Consulting GmbH

POLANDBOC Information Technologies Consulting Sp. z o.o.

SWITZERLANDBOC Information Technologies Consulting GmbH

FRANCEBOC Information Technologies Consulting GmbH

IRELANDBOC Information Technologies Consulting Ltd.

SPAINBOC Business Objectives Consulting Ibérica, S.L.U.

GREECEBOC Information Technologies Consulting GmbH

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Foundation of the BOC Group as spin-off of the BPMS Group of the

University of Vienna

First company-wide ADONIS licence sold

Foundation of BOC AG as Holding

Foundation BOC Germany, Berlin

Membership: Workflow Management Coalition

Establishment of the BOC Management Office

Expansion of the BOC Group to new office space in Vienna

Foundation BOC Ibérica, Madrid

First BOC Partner in Europe

Austrian Walter-Netting-Award for Young Viennese Entrepreneurs

(Category: Best Young Entrepreneur)

First version ADONIS Process Portal

Foundation BOC Greece, Athens

Foundation BOC Switzerland, Winterthur

ADONIS:CE 10.000 registered users

Foundation BOC Ireland, Dublin

First version of the ADONIS Community Edition

(www.adonis-community.com)

Worldwide first Community Edition of a BPM tool

OMG Award “Best BPM Application using Standards”

TIMELINE BOC MILESTONES

1995

2005

1997

2007

1996

2006

1998

2008

1999

2009

First version of cooperation tool PROfit

Cooperation with TÜV Süddeutschland

More than 4 million models in client databases

First clients for Software as a Service

Foundation BOC Austria, Vienna

Expansion of the BOC Group to additional office space in Berlin

New Risk Management and Internal Control solution

BOC Group publishes “BPMN fit for business”

Foundation BOC Information Systems, Vienna

Foundation BOC Poland,Warsaw

First version ADOSCORE

Expansion of the BOC Group to new office space in Vienna

Foundation of the research community adoxx.org (www.adoxx.org)

Preparation of the foundation of BOC AG

First version ADONIS:cloud (Cloud Service)

Foundation BOC France, Paris

Expansion of the BOC Group to new office space in Warsaw

Technology shift: all products 100% web

First ADONIS Student Version

First version ADOIT

First version ADOLOG

First version of the ADOIT Community Edition (www.adoit-community.com)

Official TOGAF® certification of ADOIT through opengroup.org

Forrester Research assesses ADOIT and the BOC Group as

“Strong Performer”

2010 2012

2011 2013

2001 2003

2014

2000 2002 2004

NOW

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Business Process Management (BPM) focuses on the core of your organisation: how products and services are being delivered to you, within your organisation and eventually to your clients, and which important success factors contribute to the end-to-end processes. BPM helps to design and optimise the process architecture and business processes along your value chain.This brings important benefits: by introducing sustainable busi-ness process management, your organisation is able to align more flexibly to changing requirements and pursue your goals and those of your clients more effectively. Increased trans-parency allows for more efficient use of resources and high-lights improvement potential to all stakeholders. We provide each and every role with specific views and dashboards within the BPM life cycle and help your organisation on the way to process excellence and process innovation.

SERVICES SUSTAINABLEAND COMPREHENSIVE Business and IT Management is all about engagement with rather complex situations requiring detailed attention and transparent decisions. Every management decision in an organisation is accompanied by high expectations and high pressure for a smooth change towards improvement. Out of 20 years of hard work, a large number of projects, and extensive experience, we have become renowned developers and providers of products and services based on best practices, comprehensive know-how and international standards. We deliver the highest quality to our customers in five main management domains.

Goals

Management Modeling

Reflect

Reflect

Clients Projects Modeling

AnalyticsAnalyticsEnvironmentReflect Reflect

ReflectManagement Management

ConsultingModeling Modeling

Value Value

ValueModelingTime TimeModeling

TimeProjects Projects

Projects

Environment Environment

Goals

Management

Reflect

Clients Modeling

AnalyticsAnalytics

EnvironmentReflect

Time

Goals

Management Modeling

Reflect

Clients Projects

AnalyticsAnalyticsEnvironmentReflect

ReflectManagement

ConsultingModeling

Value

ModelingTimeModeling

TimeProjects

Projects

Environment

Goals

Management

Reflect

Clients Modeling

AnalyticsAnalytics

EnvironmentReflectManagement

ConsultingModelingModelingTime

TimeProjects

Projects

Environment

Goals

Management Modeling

Reflect

Reflect



ReflectManagement


Value Value


TimeProjects

Projects

Environment

Goals

Management

Reflect

Clients Modeling

AnalyticsAnalytics

EnvironmentReflect

ConsultingModeling

Time

Projects

Goals

Management

Reflect

Clients Projects


Management

ConsultingModeling

Value


TimeProjects

Projects

Environment

Goals

Management

Reflect

ClientsModeling Modeling

AnalyticsAnalytics

EnvironmentReflectReflectManagement

ConsultingModeling

Value

ModelingTimeTimeProjects

Projects

Environment

ReflectManagement


Modeling

Projects

Projects

Environment

Goals Goals

Management ManagementModeling

Reflect

Reflect

ClientsProjects Modeling Modeling

AnalyticsAnalytics Analytics

Environment EnvironmentReflectReflect ReflectManagement

ConsultingModeling

Value

Value ModelingTimeTimeTimeProjects

Projects

Environment

GoalsClients Projects ModelingReflectManagement ValueModeling ProjectsGoalsClients ModelingReflectManagement Projects

Goals

Management Modeling

Reflect

Reflect



ReflectManagement Management


Value Value


TimeProjects Projects

Projects

Environment Environment

Goals

Management

Reflect

Clients Modeling

AnalyticsAnalytics

EnvironmentReflect

Time

Goals

Management Modeling

Reflect

Clients Projects


ReflectManagement

ConsultingModeling

Value

ModelingTime TimeModeling

TimeProjects

Projects

Environment

Goals

Management

Reflect

Clients Modeling

AnalyticsAnalytics

EnvironmentReflectManagement


TimeProjects

Projects

Environment

Management

ClientsAnalyticsReflect

Management

ConsultingModeling

Value


TimeProjects

Projects

Environment

Goals

ManagementModeling

Reflect

Reflect

ClientsModeling Modeling

AnalyticsAnalytics Analytics

Environment EnvironmentReflectReflect ReflectManagement

ConsultingModeling

Value

Value ModelingTimeTimeTimeProjects

Projects

Environment

BPM Business Process

Management

EAM Enterprise Architecture

Management

Enterprise architectures need to be responsive to change and aim at providing a comprehensive and coherent management system. Therefor Enterprise Architecture Management (EA or EAM) focuses on optimising an often fragmented congregation of capabilities, processes, applications and technologies to support business strategy in the best possible way.A professional enterprise architecture programme allows for developing your business towards its target and helps you align your IT, so that your business services get delivered in a cheaper, faster and better way. Furthermore, the increased transparency allows your organisation to analyse poten-tial impacts of upcoming changes in a comprehensive yet timely manner. We can help to shape your EA by providing the tools and techniques. Every EA stakeholder in your organ-isation will be able to contribute to and to benefit from your EA management system.

BPM EAMOn a long run, every management sys-tem requires stakeholder-centric work-flows which can be triggered manually or automatically, according to significant events, deadlines, achievements, unex-pected issues and findings etc. Thus, re-certification of processes, evaluation of risks, control assessments, compliance surveys and many other management processes are an integrated part of the stakeholder-centric management system. Business Execution (BEX) is the next generation user experience within our products and services, integrating people- centric workflows: designed by the busi-ness and executed by the business.

Governance, Risk and Compliance (GRC) are three important pillars of or-ganisational management that aim at operating the business in pursuit of its goals while considering its organisational structure, potential hindering risks and adherence to given guidelines. In view of the recent shift from purely financial risks towards operational risks, continu-ous monitoring and control is inevitable for addressing these risks appropriately. We operationalise their definition, analy-sis, assessment and control and demon-strate how risk management becomes an established strategic management process in your organisation.

Once an organisation manages to bring transparency into its process architec-ture, Business Process Analysis and Optimisation (BPA) is the next step to-wards a process-managed enterprise. Design and improvement principles fol-low your business strategy and reflect quality, time, costs, industry bench-marks, target operating models, process interfaces, resource allocation, customer touch points and many more. Whether you expect a big change focusing on one significant improvement potential or a rather evolutionary approach, we help you set-up and drive successful Business Process Analysis and Optimisation.

BPA Business Process Analysis

and Optimisation

GRC Governance, Risk and Compliance

BEX Business Execution

BPA GRC BEX

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With ADOSCORE the BOC Group provides a comprehensive strategy and performance management tool. It enables you to transform KPI data from external systems into focused man-agement dashboards, targeted to individual groups, without previously having to implement central data-warehouses.

ADOSCORE can seamlessly be integrated into the existing infrastructure, bridging the gap between strategic and opera-tional management by connecting strategic objectives with op-erational performance results.

ADONIS is the tool to kick-start your BPM/BPA initiative and successfully implement BPM. It allows your business and process analysts to map and analyse processes, improve cor-porate quality and performance and make process-relevant information accessible to all employees.

ADONIS provides full BPMN support, implements governance for regulatory frameworks (COSO, SOX, Basel, Solvency, EFQM, ISO etc.) and enables process excellence approaches such as Lean, TQM or Six Sigma.

PRODUCTS THE BOC MANAGEMENT OFFICE The BOC Management Office supports the introduction and implementation of well-established standardised management approaches. The comprehensive tool suite integrates methodological know-how with practical experience in Strategy and Performance Management, Business Process Management, Supply Chain Management, and EA and IT Management.

ADOSCORE ADONIS

ADOSCORE ADONISThe management suite ADOLOG is based on the SCOR reference architecture, ready to be used in any organisation which strives for more transparency within their logistics pro-cesses. It aims at continuous optimisation of the supply chain and the underlying sourcing network.

Success lies in the optimal assignment and coordination of val-ue added. ADOLOG delivers the most important design princi-ples for a modern supply chain, focusing on Sourcing, Quality, Risk, KPI and Technology Management.

Enterprise Architecture and IT Service Management initiatives map and analyse detailed architectural information in the EA suite ADOIT. Powerful features for data collection and analysis and reliable graphical visualisation help you keep up with best practices and build the most suitable architecture from the start.

The toolkit is based on international standards such as DoDAF, TOGAF, COBIT and ITIL and supports sustainable architecture decisions by demonstrating, with minimal effort, how applying EA can create value for your business.

ADOITADOLOG ADOIT

ADOLOG ADOIT

ADOXX ADOxx is BOC’s platform for meta-modelling development and configuration. It allows the implementation of modelling methods and entire modelling toolkits. Modelling language, procedure model and corresponding functionality in the form of mechanisms and algorithms can be realised using ADOxx’s frameworks.

By using ADOxx as a powerful platform, our products are highly integrated and incredibly flexible. With open file formats and interfaces, as well as the standardised system architecture, ADOxx-based products can easily be integrated in specific solutions and operated in different infrastructures.

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With ADONIS:cloud the BOC Group provides an elemental online BPM solution for modelling, analysis and publishing of business processes. The standardised service is simple and quick to access anytime, anywhere and allows users to start with a BPM initiative right away. ADONIS:cloud comes with the most important ADONIS features and incorporates specif-ic preset views for process designers and readers, as well as graphical analysis and stakeholder-specific dashboards. With ADONIS:cloud, a new dimension is added to the successful BPM tool ADONIS. Easy and ready to use.

ANYTIME ANYWHERE BOC CLOUD SERVICES Implementing management approaches with the BOC Management Office is designed to be as easy as applying the tools them-selves. Therefor BOC Cloud Services offer the use of the tool suite without the need for installation or technical operation. The BOC Group provides its know-how as manufacturer to ideally support your individual scenario.

In ADOIT:cloud EAM or ITSM initiatives can get started instant-ly. The powerful yet easy-to-use online solution provides fea-tures for data collection, crosslinking and extensive graphically appealing analyses. The standardised ADOIT:cloud is based on the well-renowned EAM suite ADOIT and can be accessed quickly and easily, radically lowering any entry barrier. Tool and method are oriented towards international standards and frameworks such as TOGAF and allow for a head-start with EA initiatives, saving the troubles of installing and running an in-house application.

ADONIS:cloud ADOIT:cloudComplementary to the standardised cloud services ADONIS:cloud and ADOIT:cloud, the BOC Group also offers its successful BPM and EAM tools as Software as a Service. By doing so, we provide the full range of flexibility regard-ing customising and product configuration in our cloud environment. BOC Cloud Services allow for customer-specific configu-rations and environments to be operated in highly secure state-of-the-art infrastructure, minimizing or even omitting ad-ministration efforts on your side.

This way, our clients can focus on what they are best at: their core competencies and business tasks. The BOC Group has been developing, testing and adapt-ing its products and solutions in-house for more than 20 years. Taking into account the numerous projects we have been involved in, BOC Cloud Services leverage the expertise of development experts, solution engineers and cloud specialists, aiming to provide the best possible sup-port and a suitable environment for your enterprise to reach the next level.

SOFTWARE AS A SERVICE

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OUR CLIENTS A JOINT JOURNEY

It is our commitment to help our clients achieve their goals. For this purpose, the BOC Group takes the important role of a reliable partner and enabler to overcome difficulties and manage challenges in the area of business and IT on all levels of maturity. Through joint problem analysis and solution development, together, we are able to find the right path towards the future journey of your enterprise.

SELECTED CLIENTS

„With ADOIT we are able to plan, operate and settle our IT landscape in a better way.“

Dr. Reto PeterHead of Specialist Unit IT Architecture Management,

PostFinance AG

„The enterprise architecture initiative has created a strong and stable planning basis for the entire

organisation. ADOIT has provided optimal support with the perfect implementation of our

individual architecture model.“

Michael PlachyHead of Staff Unit Software-Engineering

Federal Ministry of Finance

“Process management with ADONIS allows us to increase the quality of our processes while reducing the amount spent on overtime.”

Paul HohenederHead of Accounting, Generali Holding AG

“With the BOC Group, we have a competent partner and with ADONIS, a cost-effective, user-friendly and

also a highly integrative solution”

Alexander KolterExecutive Director, Gesellschaft für KontoService mbH

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OUR PARTNERS COLLABORATION FOR SUCCESS The BOC Partner Programme complements the distribution of our local offices with a world-wide partner network. Trusted and reliable companies in more than 25 countries add their professional knowledge and best possible customer care to the product and service portfolio of the BOC Group.

SELECTED PARTNERS

“BOC Group helped us to set up tool-basedservices, allowing our consultants to provide

added value to our customers with best-in-class deliverables.”

Bruno D‘HulsterBeAligned, Belgium

“The attractive product portfolio of BOC provides us with various acquisition opportunities for our consulting services with existing customers

as well as new prospects.”

Christoph PrackwieserAdoplus Consulting, Australia

“The close partnership with BOC enables both parties to extend their individual portfolios offered to

the customer. Together we can integrate greattool expertise with dedicated consulting services.

Working with the BOC Group is a pleasure.”

Dr. Dietmar GerlachCTI Consulting AG, Germany

“Being associated with BOC Group allows us to provide our customers with services based on

world-class tools. Our consultants provide faster service, efficiently and in less time

than our competitors.”

Rodrigo Salinas360 Soluciones, Mexico

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SCIENCE & RESEARCH OPEN INNOVATION BY COOPERATION Our research group is continuously contributing to numerous well-renowned and high-impact research projects and is amongst the most innovative in the European Union. Research topics such as Factory of the Future, Cloud Computing, Big Data, Technology Enhanced Learning, Knowledge Management and Social Innovation are worked out as model-based approaches and grouped according to three research domains.

RESEARCH DOMAINS

PROC

ESS

PROD

UCTS

LIVEC

YCLE

MANAGEMENTENTERPRISE SYSTEMS

I T A L I G N M E N TDESIGN APPROACH

E N G I N E E R

BUSINESS

LEAR

NING

COM

MUN

ICAT

ION

COUR

SES

COM

MUN

ITIE

S

LIFE

LONG

RIS

K

T R A I N I N G S E M A N T I C SSKILL MANAGEMENT S O C I A L N E T W O R K S

C O M P E T E N C E S P E R S O N A L I S AT I O NDESIGN APPROACH D E S I G N A P P R O A C H

E D U C A T E M A N A G E

P E O P L E KNOWLEDGE

Engineer your Business – “Engineering is Designed Reality”Analysis, design and optimisation of value-adding business processes allows for the implementation of efficient processes, structures and systems. We are developing and evaluating new application areas and innovative methods to perfectly support specific scenarios and industries.

Train and Educate your People – “Education is Capitalised Future”The evolution of your business strongly relies on organisational development. Personal skills enhancement is used for dealing with the increasing complexity of day-to-day work. We are intensively working not only to represent learning content transparently and in a clear form, but also to make the training process visible.

Manage your Enterprise Knowledge – “Knowledge is Humanised Information”Your people carry the knowledge of your entire organisation and hence strongly influence its prosperous development. This knowledge needs to be leveraged for new initiatives and evolution of your business. We are developing and testing innovative techniques for approaching complex issues and are providing management via powerful analysis methods.

Assessment Design

Teaching ProcessLearning Process

Technology Enhanced Learning Competence Management

CollaborationSecurity

Big DataIntelligent Knowledge Management Personalised Mobile Mass Data

Factories of the Future

Cloud Computing

Internet of ThingsSmart Software Engineering

InteroperabilityeGovernment

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FACTS & FIGURES BOC RAISING THE BAR

More than 20 years ago, the BOC Group emerged out of a brilliant idea. Today, our product and service portfolio continuously delivers significant value to more than 1.000 clients worldwide. In recent years we have continued to be part of the customer journey, from quick-win projects towards corporate programmes. In annual planning processes, we reflect both the achievements as well as the next steps on this journey. To highlight a selection of these achievements we have turned some of them into figures.

Product Development SpecialistsBusiness and IT Consultants

Solution EngineersMarketing and Sales

PROJECTS BY FOCUSShows the distribution of successful projects delivered in the last five business years.

STAKEHOLDER INVOLVEMENTShows the distribution of scenarios per coverage at customers in the last five business years.

WE ARE 180+ EMPLOYEES

100%Independent

0%Outsourcing

CLIENTS1.000+in 50+ countries

PARTNERS90+in 25+ countries

PROJECTS5.000+in 20+ years

USER COMMUNITY85.000+in 120+ countries

INSTALLATIONS35.000+in 80+ countries

40% Quick-wins

29% Initial

48% Corporate

42% Comprehensive

12% Strategic

29% Integrated

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20 YEARS OF BOC GROUPINNOVATION THROUGH

EXPERIENCE

www.boc-group.com

Imprint: publisher and manufacturer: BOC Products & Services AG, place of publishing and manufacturing: Vienna, Austria; https://www.boc-group.com/imprint/

BOC GroupAthens • Berlin • Dublin • Madrid • Paris • Vienna • Warsaw • Winterthur

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