the data directive
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Today, it is the myriad forms of data emerging from our Internet-enabled digital world that provides the same basis for technological disruption that Internet did two decades agoTRANSCRIPT
© 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 1
The Data Directive
How data is driving corporate
strategy— and what still lies ahead
An Economist Intelligence Unit report
© 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 2
The Data Directive
HIGHLIGHTS
Today, it is the myriad forms of data
emerging from our Internet-enabled
digital world that provide the same basis
for technological disruption that the
Internet did two decades ago
The report explores the degree to which the
ongoing data revolution within business is
delivering truly strategic change within
companies, as opposed to more incremental
optimisation gains.
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The Organisational Data Leaders
Geographic expansion
Improving scenario
planning and
forecasting
Improving operational
efficiency
Increasing customer
understanding & segmentation
Identifying new
business models
Managing / controlling
IT spending
Top strategic aspects of role in which data has made biggest positive difference
Marketing is currently the most immediately visible user of data but other functions
in the business are making wide-ranging use of data to support myriad initiatives
CIO/
CTO
CSO
CMO
COO
CFO
CEO
Business
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Potential Benefits that Data can Deliver
Identifying business
transformation
opportunities
Improving medium-
/long-term planning
Increasing cross-selling efforts
Delivering process
innovation
Improving financial
risk management
Improving risk management
Marketing is currently the most immediately visible user of data but other
functions in the business are making wide-ranging use of data to support myriad
initiatives.
Top strategic aspects of role in which data has potential to make biggest difference
CIO/
CTO
CSO
CMO
COO
CFO
CEO
Business
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A Sector Perspective on Data
Although it is not difficult to find examples of data-centric companies in nearly any
industry, it is also obvious that some sectors have embraced data more rapidly
than others.
Sectors Leading the Knowledge-led Business
Financial
Services
Professional
Services High-tech
Companies
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Voices That Matters
High-tech, financial services and professional services companies are the most
advanced in using data and hence are getting more out of it, while some sectors
such as retail are constrained by poor industry conditions
RBS’s Mr Nelissen
On a two by two grid, where one
axis is the amount of data and
other is the use of data,
companies like eBay and
Amazon are industry leaders on
using data
Mr Clement from AON
It is changing our business model
and the fact is that data and the
analytics on that data are becoming
of equal value to the work we have
traditionally done
Irvin Newbitt, AstraZeneca’s VP
for enterprise IT.
Companies are now reshaping both
its process for discovering and
developing new drugs, as well as
the way it commercialises these,
around data
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Who’s Ahead on the Data Game?
High growth firms make better use of their data
No growth firms are more likely to run into data
paralysis
While no growth firms worry about the unknown,
high growth firms worry about how to resource
their data plans
High growth firms have done more to reform
their structure and leadership around data
High growth firms more often have a solid data
management strategy in place
There is a strong relationship between high-growth companies and their use of
data. Undoubtedly key to their success is the fact they have done more to
reorganise their structures and leadership around data and to introduce data-
management strategies.
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Data Insight Masters
8 times as likely to have a well-defined data
management strategy in place.
More than 4 times as likely to have changed the way they tackle strategic decisions
Almost everyone provides their senior executives with new data and information to
support their roles and decisions
2 times more likely to consider their strategic planning and decision-
making to be data-driven
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The Data Challenges
Fear of the unknown
among key managers
Lack of necessary
skills/ expertise
Technology / systems
issues
Data quality issues
Disconnect b/w the IT function & the rest of
the business
Lack of leadership
from the top
The list of challenges faced by companies seeking to become more data-centric is
long, but leading it is the ability to determine which data are truly useful.
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The Fine Line on Trust
Transparency Added Value
Trust Control
Core Set Of Values Relating To Data
TACT
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Key Findings
There is a relationship between
earnings growth and strategic
use of data
All C-suite functions are finding
uses for data, but so far data
has proved most valuable for
marketing leaders
The financial services sector,
technology companies, and
professional services firms are
most prepared for the data age
Businesses are stockpiling an
every-growing range of data and
expect data gathering to
continue to expand rapidly
Working out which data matters
most is the top challenge for
firms, but there are wide-
ranging issues to overcome
Those companies that claim to
be best at extracting insights
from data are not necessarily
looking to their CIOs to lead on
this initiative
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Conclusion
Most use of data requires leadership from the top.
This involves not only a commitment to invest in the
necessary systems and skills, but also to demonstrate
that these are being taken seriously at an executive
level
As data initiatives do start to become more powerful,
there will likely need to be an evolution in how senior
decision-making is handled
Businesses should be aware that there are major
questions yet to be fully resolved about how data
initiatives are structured and managed internally
For those companies making the shift from the
tactical to the strategic use of data, there will be a
need for management flexibility and open-
mindedness as to the new possibilities emerging
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For more details please visit the link below:
http://www.wipro.com/the-data-directive/docs/the-data-
directive.pdf
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About Wipro Council for Industry Research
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About Wipro Technologies
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Wipro Limited (NYSE:WIT) is a leading Information
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