the contactless donations solution for charities: the technology perspective
TRANSCRIPT
The Contactless Donations Solution for Charities : The Technology Perspective
Contactless Britannia Charity Roundtable - July 6th 2016
Robert FoxSenior Sales Manager – UK & Europe
Overview
• What is the solution and who's involved
• Background and history
• Company detail and solution map
• Current charity partners and where we are today
• What's being offered and what options are available
• What must charities be aware of when selecting their solutions
• Commercials and options
What’s the Solution and Who's Involved
Background and History: Market Opportunity for Charities
• £10.6bn is donated to charity by individuals in the UK (CAF, UK Giving, 2014).
• It’s estimated that £0.5bn - £1bn of that is currently given in cash (CAF, UK Giving, 2014).
• Cash transactions overall are set to fall from £20.8bn in 2012 to £13.7bn in 2022 (UK Cards Association).
• Donations over card have doubled over the last 5 years to £120m (UK Cards Association).
• There are 181,461 charities in the UK that currently use around 1m cash collection tins/buckets (Charity Commission).
• Approximately 5,000 of these charities raise more than £1,000/year in cash (Charity Commission).
Background and History: 100 Days Proof of Concept
• Principle learning to test whether customers would respond positively to donating via contactless at on-street collectors.
• A secondary objective was to prove the hardware concept.
• Save the Children were invited to be the charity partner.
• Throughout the project, a contactless-only approach was taken in the interests of delivering a pilot within a 100-day timetable.
Background and History: 3D Printed Parts. Rapid Design Dev
Background and History: 3D Printed Parts Assembly of 10
Save the Children
Trial at Westfield Stratford
Background and History: BBC The One Show 07/04/2015
Background and History: Costa Coffee Trials
Background and History: Costa Coffee Trials
• The Proof of Concept demonstrated that there is a growing, but currently limited expectation to pay with card.
• Other charities would like their own opportunity to test and learn about card acceptance in the short term.
• Consumer awareness is key to driving donations.
3 Key Findings
What’s the Solution and Who's Involved: Creditcall
What’s the Solution and Who's Involved: Creditcall
• Easy to use, granular level detail, live transaction reporting
• Comprehensive reporting of all transactions, with export to .XLS, .XLSX and other modern export formats
• Optional SOAP interface
• Mobilised version for smart devices available
• Easily branded & multiple languages
• Support on hand for questions and guidance
WebMIS reporting tool
What’s the Solution and Who's Involved: Elavon
• A subsidiary of US Bancorp providing Elavon with very strong and stable financial foundation
• Offers merchant processing in more than 30 countries
• Supports payment needs in excess of 1 million merchant locations globally
• Safely and securely manages 3 billion annual transactions worldwide
• 4th largest U.S. credit card processor
• 6th largest acquirer in European marketplace
• 85% of customers are SMEs
What’s the solution and who's involved: Payter
Charity Partners so far…
What Must Charities be Aware of When Selecting their Solutions
• Will you be using the terminals for in store/fixed locations or for on street donations?
• Battery life on the handheld units are about 8 hours.
• Donation funds are received within 2 - 3 days.
• Transactions are encrypted and sent to the acquirer via GPRS signal from the inbuilt SIM card. If a signal is not available they are stored until signal is available and are sent then.
• Transaction information can be seen and tracked via our reporting tool, WebMIS.
• This is a stand alone solution and does not need any other payment solutions/back-end systems already deployed or in use.
Pricing
There are several components which comprise of the total price:
• Hardware
Ideally, these elements would be bundled together and provided by a single party. Creditcall works on a variety of models to suit different situations.
• Comms (SIM) • MSC (Acquirer fees) • PSP (Creditcall charge)
Future Designs….
Next generation design with leather holder strap and 3 button ‘donation amount selection’ function.
