the community capacity enhancement process - serious social investing 2011

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1 The Community Capacity Enhancement Process (CCE) Through Community Conversations (CC) “Community Consultation that works”

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Presented during Tshikululu Social Investments' second annual Serious Social Investing workshop, which took place on 17 and 18 March 2011.Mothomang Diaho (Head of dialogue programme: Nelson Mandela Foundation) believes that most companies and organisations have veryclear policies that spell out their commitment to community engagement and community development.Unfortunately, the manner in which communities areengaged and consulted have often lacked inclusivenessand structure. The risks associated with this are farreaching and specific methodologies should be used for the success of structured and strategic community engagements. Dr Diaho shows how.

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Page 1: The community capacity enhancement process - Serious Social Investing 2011

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The Community Capacity Enhancement Process

(CCE) Through Community Conversations

(CC)

“Community Consultation that works”

Page 2: The community capacity enhancement process - Serious Social Investing 2011

Social Investing & Community Investment

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For most organizations, whether business or civil society, the key objectives for community engagement are to understand community concerns and guide expectations; plan and manage community development projects; and encourage community self-reliance, governance and skills development.

Page 3: The community capacity enhancement process - Serious Social Investing 2011

History of Methodology

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• “The Community Capacity Enhancement” programme, or CCE, is an integral part of UNDP’s community work

• Adaptation to various settings and social issues, including

Aids

Post-tsunami interventions

Bird Flu interventions

Conflict resolution in Northern Ireland, Africa etc.

• Not unlike old traditions in many societies - Imbizo

Page 4: The community capacity enhancement process - Serious Social Investing 2011

NMF Adaptation to SA

• Pilot programme commenced in 2008

• HIV/AIDS a key focus

• Broader ‘social cohesion’ framework

• Underlying issues explored

• 100 facilitators trained

• Involved NGO partners

• 300 ‘conversations’ in 9 Provinces

Page 5: The community capacity enhancement process - Serious Social Investing 2011

P r o m o t i n g

S o c i a l

C o h e s i o n

Community-based dialogic approach

Creating safe spaces for listening,

inclusion agreement

Replicable: transferable to any

issue

Meaningful participation within

cultural contexts

Facilitation rather than intervention by experts

Influences policy and legislation

Builds on local family and community

experiences

Engages a human rights approach

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Community Conversations-Philosophy

Page 6: The community capacity enhancement process - Serious Social Investing 2011

Change Process

Page 7: The community capacity enhancement process - Serious Social Investing 2011

A Community Transformation Approach

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Community Capacity

Enhancement

Community Mobilisation (Outreach)

Community Transformatio

n“TOOLS”

Individual (change)

Social Cohesion

Structures, Systems Change

Thinking Cohesively

Governance –Partners

Page 8: The community capacity enhancement process - Serious Social Investing 2011

At the Conversation…

Galeshewe, Northern Cape 387 (mainly young people who attend regularly)

Khakhala, Limpopo 564 (mixed audience of youth and the elderly with many people attending regularly)

Thaba Nchu, Free State 553 (mainly school-going learners who attend every conversation)

KwaMakhutha, KZN 939 (mixed audience of school-going learners, stakeholders and parents. Recently out-of-school youth has been recruited)

Page 9: The community capacity enhancement process - Serious Social Investing 2011

Reach of community conversations

Reach of community conversations in four areas between March to September 2010

Galeshewe, Northern Cape 387 (mainly young people who attend regularly)

Khakhala, Limpopo 564 (mixed audience of youth and the elderly with many people attending regularly)

Thaba Nchu, Free State 553 (mainly school going learners who attend every conversation)

KwaMakhutha, KZN 939 (mixed audience of school-going learners, stakeholders and parents. Recently out-of-school youth has been recruited)

Page 10: The community capacity enhancement process - Serious Social Investing 2011

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Case Studies

Page 11: The community capacity enhancement process - Serious Social Investing 2011

Case Study 1

• Galeshewe (NC) conversations encourage mainly youth participation.

• Young people have taken a lead and responsibility of making change in their communities (e.g. forming of task teams to mobilize community members and police to clean up and secure the public park)

• This intervention reduces crimes and violent attacks towards mainly women & youth

Page 12: The community capacity enhancement process - Serious Social Investing 2011

Case Study 2

There have been many things that have changed in this community. We really need to give credit to the community conversations facilitators for initiating a clinic committee….crime has also been raised and highlighted. I found out about (i) wunga (a drug mixed with ARVs) in these conversations. The learners told us about it and how people get it. The focus on crime has been so integral in this community, because that’s what is affecting our community the most...

[Mr Zithulele Ntuli, Concilor of KwaMakhutha Township, KZN]

Page 13: The community capacity enhancement process - Serious Social Investing 2011

Into the future

For Anglo American, society is an inclusive concept. It embraces our workforce, the communities in which they live, the citizens of host

countries and the implications of what we do for the wider population for generations to come.

The communities where we operate are crucial to Anglo American's success; they provide and house our employees, and are often a valuable part of our supply chain. At the same time, we are often vital to their growing prosperity. Mutual dependence makes it only natural that we want to make positive and enduring contributions to our hosts. Being a good

neighbour is good business.

Anglo American

Page 14: The community capacity enhancement process - Serious Social Investing 2011

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Community Conversations

Story Telling/Video

(Group Work)

Page 15: The community capacity enhancement process - Serious Social Investing 2011

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Page 16: The community capacity enhancement process - Serious Social Investing 2011

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General Discussion

THANK YOU