The City Bus Terminal Amenities and Real Time Information Systems at Mysore city

N Manjunatha Prasad, IAS, Managing Director, KSRTC

Karnataka State Road Transport Corporation

Hearty Welcome to a presentation on

The city bus terminal Amenities and Real Time Information Systems at Mysore city

N. Manjunatha Prasad, IAS Managing Director,

KSRTC, India

Our mantra or motto is innovation

Our sutra or formula for success is commitment

Our vahaan or vehicle is technologically superior infrastructure, new initiatives and best practices

Most modern fleet of buses in India

First SRTC to introduce safer, more comfortable Volvo &Mercedes buses

First SRTC to introduce air-conditioned sleeper services

Quality Management certified to ISO 14000

Environment conscious SRTCintroducing a blend of 7.7% sugar ethanol with diesel to reduce CO2and other emissions

KSRTC highlights

OUR OBJECTIVES

To provide adequate, efficient, economic and well coordinated road transport services

To operate services on sound business principles through a service-oriented organization

KSRTC: The Pioneer & Leader

KSRTC is the fourth largest State Transport Undertaking (STU) in India.

One of the very few Road Transport Corporations continuously earning surplus (profit)

Seen sustained, innovation-led growth for the past several years

Innovations recognized and acclaimed in several national and international for accolades.

Factors leading to Turn around and Success

Environmental initiatives

Transparency in HR policies

Cost minimization measures

Extensive use of IT

Improvement in systems & processes

Revenue mobilization measures

Strengthening of infrastructure

Fleet modernization

Strength

Divisions 15

Vehicles 7828

I.M.T.C. 6

Training Institutions 3

Depots 75

Schedules 7423

Operates 25.79 lakh kms/day

Earns Rs:651.43 lakh /day

Carries 25.30 lakh pass./day

Staff 36329

Staff per schedule 4.89

Current status

Area Covered

Sector No.of Service%

Covered

  Villages Provided  

Nationalised 8030 7714 96.1

Non Nationalised 12166 5616 46.2

Total 20196 13330 66.0

About Mysore City

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About Mysore CityAbout Mysore City

Particulars Details

Population 9.83 lakhs

City Area 128.42 Sq Kms 

Length of Roads   1182 Kms

Distance from Bangalore 146 Kms

City of palaces & major tourist destination Heritage City famous for silk, ivory & sandal wood Developing as a I.T. Hub Growing as satellite city of Bangalore. I.T. Activities, commercial, industrial & educational

institutes shifting to Mysore

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Transportation Scenario - Mysore CityTransportation Scenario - Mysore City

KSRTC released its bus city guide map for Mysore city on 21-09-2011.

KSRTC Depots : 3

Buses : 421

Schedules: 401

Passengers /day: 2.38 lakhs

Bus Terminals : 7

Modal Split

City Bus in Mysore City

The Government of India has appreciated the design of the bus drafted in-house by KSRTC as excellent and has recommended other states to consider this model.

KSRTC first to design and fabricate and put on road Low floor buses under Economic Stimulus Package of GoI

WORLD CLASS INFRASTRUCTURE DEVELOPMENT

KSRTC has taken up seven Inter Modal Transit Centers and Passenger Amenity Centers under JnNURM in Mysore City at a cost of Rs. 108 crore.

Developed world-class transport infrastructure to provide all facilities and amenities under one roof

Encourages passengers to utilise public transport system

Transport Infrastructure by KSRTC in Mysore City

R S Naidu Nagar

Ilawala

Kuvempu Nagar

CBSSathagalli

MBS

Inter-Modal Transit Centres

CITY BUS TERMINAL: MYSORE

CITY BUS TERMINAL

PASSENGER LEVELS OF SERVICEWaiting Area Level of Service

LOSWaiting Area

(m2/per)Platform width(m)

Platform length(m)

Waiting area available(m2)

Passengers handled

A >1.2 2.8 9.75 27.3 <23

B 0.9-1.2 2.8 9.75 27.3 23-30

C 0.7-0.9 2.8 9.75 27.3 30-39

D 0.3-0.7 2.8 9.75 27.3 39-91

E 0.2-0.3 2.8 9.75 27.3 91-137

Observed Passenger peak : 40-45 passenger/platform

Platform Walking area Level of Service

Observed Passenger peak : 37-40 passenger/platform

LOS Ped flow (per/m/min) Walkway width(m)Ped flow handled (ped/min)

A 0-23 1.1 <25

B 23-33 1.1 25-36

C 33-49 1.1 36-54

D 49-66 1.1 54-73

E 66-82 1.1 73-90

Subway Walking Area Level of ServiceWalkway Width : 2.9m

LOSPed flow

(per/m/min)Walkway width(m)

Ped flow handled (ped/min)

A 0-23 2.9 <67

B 23-33 2.9 67-96

C 33-49 2.9 96-142

D 49-66 2.9 142-191

E 66-82 2.9 191-238

Subway Staircase Level of Service

Walkway Width : 2.9m

LOSPed flow

(per/m/min)Walkway width(m)

Ped flow handled (ped/min)

A 16 2.2 36

B 19 2.2 42

C 28 2.2 62

D 38 2.2 84

PASSENGER LEVELS OF SERVICE

BUS SERVICE LEVELS

Bus Movement Efficiency

• Segregated entry lane for buses only

• Overtaking Lane at Platforms

Platforms Available : 5Bus parking bays Available : 20

Average Layover time for bus: 5:52 min Bay capacity: 12 departures/bay/hrBay demand (average): 5 departures/bay/hr

Terminal capacity: 240 buses/hrTerminal demand (existing): 103 buses/hr

Pedestrian Movement through terminal

Minimal Pedestrian Conflict points

TERMINAL DESIGNMinimal Pedestrian vs Vehicle Conflicts

Grade separated Pedestrian and Vehicular

movement

Physical Barriers to restrict pedestrian

movement onto Bus lanes

Image source: TCRP: TCQS Manual

INTELLIGENT TRANSPORT SYSTEM

Intelligent Transport System Project - Mysore City under GEF-SUTP & JNNURM

• KSRTC’s ITS project is a demonstrative project and the first of its kind in India

• Project implemented under the Sustainable Urban Transport Programme with financial assistance from World Bank’s Global Environment Fund, Government of India’s JNNURM Fund of Ministry of Urban Development, Government of Karnataka and KSRTC.

• The project is implemented on 17-11-12 at an estimated cost of Rs. 20.13 Cr.

Intelligent Transport System Project

Real Time Passenger Information System

• In-Vehicle display & Automated Voice Announcement System

• Central Control Station• Automatic Vehicle Location System• Enterprise Management System • Network Management System • Application Performance

Management System• Helpdesk Management System• Service Level Management• Real time PIS data access to

commuters through SMS • MIS Reports• Training

PROJECT COMPONENTS

In-bus Display

PIS Display Board

Central Control Station

16 Lines PIS Board at Bus Terminal 10 Lines PIS Board at Bus Terminal

2 Lines PIS Board at Bus Terminal

GIS Map – Real Time Bus Information

Display boards are installed in Terminals & Bus Shelters

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Commuter PortalCommuter Portal

GIS Map – Real Time Bus Information

ITS - Advantages• Real Time Information for Passengers about Bus Arrival and departure• Reduction in waiting time for Passengers• Increase in patronage to Public Transport System• Reduction in traffic congestion• Improvement in efficiency of traffic operations• Improvement in environmental quality• Reduction in fuel consumption• Improvement in economic activity

Taking assistance under JNNURM, KSRTC has taken up ambitious projects for Mysore.

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Key Challenges - CommutersKey Challenges - Commuters

Ensuring effective promotions & communications (ITS and its benefits).

Setting clear expectations from ITS solution

Other stakeholders

Getting timely approvals and support from various local authorities like

hospitals, tourist spots, railways, for deploying the PIS display boards

Challenges in Implementing and Operationalising

the ITS project for Mysore City Transport

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Key Challenges - CrewKey Challenges - Crew

Initial resistance to change – fear of scrutiny

Adherence to geo-fence routes

Adherence to schedules and trips

Ensuring multi-lingual trainings

Finalizing training needs & material

Initial In-effective training

Revision of training material + process based on the feedback

Re-training conducted for a large group after the changes

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Way ForwardWay Forward

Effective alignment of current business processes (including crew discipline) with ITS

to gain from its advantages.

Ensuring security & maintenance of in-bus equipments and PIS boards.

Ensuring uninterrupted power supply at bus shelters (not owned by KSRTC).

Effective usage of ITS (SOS alerts, MIS reports, instant geo-search) by Traffic

Controllers, Operations Staff, Depot Management.

Integrating ITS system within KSRTC existing IT solutions.

Sustaining benefits of ITS – selection & identification of ITS data (what, when, where)

and prioritize them according to business needs.

Digital route information has enabled KSRTC to optimize its operations.

ITS has enabled commuters with ETA, ETD, Destination information specially for

tourists there is less dependency on external sources.

APOLLO - CV AWARDS – 2012as Best Public Fleet operator of the year-2013 for its innovative project of Intelligent Transport System (ITS) implemented at Mysore.

GOLDEN PEACOCK AWARD – 2013for implementing nations first Intelligent Transport System (ITS) in Mysore City.

Thank you all for Your AttentionTo know more aboutpath-breaking innovation in transportwrite to md@ksrtc.orgVisit : www.ksrtc.in