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The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008 Anne Webb The Christie NHS Foundation Trust

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Page 1: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Project for Electronic Awareness and Resources [PEAR]

Yorkshire and Humber SHA library CPD Group 10th November 2008

Anne WebbThe Christie NHS Foundation Trust

Page 2: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Introduction

• The project

• Features of the project and implementation

• Web 2.0 technologies

Page 3: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

About the Project About the Project

The The PProject for roject for EElectronic lectronic AAwareness and wareness and RResources (esources (PEARPEAR))• Commissioned by 9 (now10) Greater Manchester NHS Commissioned by 9 (now10) Greater Manchester NHS

Trust library services.Trust library services.

• To design, develop and implement mechanisms To design, develop and implement mechanisms

to promote and exploit remote services for each to promote and exploit remote services for each

participating Trust.participating Trust.

• RSS, blogging and relevant web technologies RSS, blogging and relevant web technologies

Page 4: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Project OutcomesProject Outcomes• ConsultationsConsultations with - Project team and each individual with - Project team and each individual

participating libraryparticipating library• For participating libraries:For participating libraries:

• Improved Improved current awareness services.current awareness services.

• Improved Improved access to electronic services.access to electronic services.

• Staff Staff trained and conversant with the services and trained and conversant with the services and resources developedresources developed..

• Supporting documentation, procedures and Supporting documentation, procedures and protocols .protocols .

Page 5: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

3 Facets3 Facets

1. The Clients needs - creating systems to improve 1. The Clients needs - creating systems to improve access to electronic resources across 10 trustsaccess to electronic resources across 10 trusts

2. The implementation of solutions 2. The implementation of solutions –Christie/Pennine/Stockport–Christie/Pennine/Stockport

3. Project management - across a geographical 3. Project management - across a geographical area with 10 client trusts and 3 implementing area with 10 client trusts and 3 implementing truststrusts

Page 6: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

ConsultationsConsultations

Individual participating libraries:Individual participating libraries:

• Identified the needs of their own serviceIdentified the needs of their own service

• Kept the lead library informed of any expected / Kept the lead library informed of any expected / unexpected slippageunexpected slippage

• Kept the lead library informed of any critical incidents Kept the lead library informed of any critical incidents that could effect the completion of the project.that could effect the completion of the project.

Page 7: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

The SolutionsThe Solutions

• Web pagesWeb pages

• Linking content – National , regional, localLinking content – National , regional, local• Databases and journalsDatabases and journals

• Creating alerts, updates, newsCreating alerts, updates, news

• Information to end user Information to end user

• Cost effective use of resourcesCost effective use of resources

Page 8: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Status at startStatus at start

Journals/links

Updates

Usage

Page 9: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Project PlanProject Plan

Stage 1

Stage 2

Stage 3

• •

Stage1Stage1 Stage 2Stage 2 Stage3Stage3

Needs analysisNeeds analysis Implement solutionsImplement solutions Uptake Uptake Handover Handover

Site visits Site visits

completed Jan-completed Jan-Feb 08Feb 08

•Linking content and updating Linking content and updating services.services.• Dialog Accounts completed Dialog Accounts completed (PCT’s)(PCT’s)

2nd Round of Site Visits – May 08 2nd Round of Site Visits – May 08 onwardsonwards

Site visits- Status and refine Site visits- Status and refine solutions for handoversolutions for handover

Identify needsIdentify needs •PubMed Linkout accounts – PubMed Linkout accounts – •MyNCBI accountsMyNCBI accounts

NLH Link Resolver completedNLH Link Resolver completed TrainingTraining

Prioritise solutionsPrioritise solutions •Google Reader accounts Google Reader accounts startedstarted•Google subjects establishedGoogle subjects established

RSS from journals via PubMed at RSS from journals via PubMed at WWLWWL

Marketing & PromotionMarketing & Promotion

Website access –Website access –July 08July 08

DocumentationDocumentation

HLG Conference PEAR Poster - HLG Conference PEAR Poster - July 08July 08

Page 10: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Web 2.0Web 2.0

• The GM Pear Wiki for project managementThe GM Pear Wiki for project management

• RSS for updatesRSS for updates

• Timely delivery of contentTimely delivery of content

Page 11: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Using WikisUsing Wikis

• Collaborative workCollaborative work

• Procedures, manualsProcedures, manuals

• Reference wikiReference wiki

• Repository of informationRepository of information

Page 12: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Why Wiki?Why Wiki?Web basedWeb based

• No local installationsNo local installations• Easy to share, easy to use, Easy to share, easy to use,

anywhereanywhere• Document hosted on the webDocument hosted on the web• Application and document can Application and document can

be shared- Web based word be shared- Web based word processor/formprocessor/form

• Read + edit + addRead + edit + add• Collaborative authoringCollaborative authoring

Local applicationsLocal applications

• E mail circulation of E mail circulation of document- messy for document- messy for changeschanges

• Cycle of Cycle of circulation/editing/decision circulation/editing/decision makingmaking

• Face – face meetingsFace – face meetings• TimeTime

VS

Page 13: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

The GM PEAR WIKI http://gmpear.pbwiki.com

Page 14: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

WYSIWYGWYSIWYG

Page 15: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Adding filesAdding files

Page 16: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Page 17: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Tracking Changes

Page 18: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Delivering Content

• Use as a “site” to provide links

• Communication tool

Page 19: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Page 20: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Searches saved in PubMed MyNCBI

Updates by e mail or RSS

Page 21: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Alerts and NewsAlerts and News

Medline topics using – PubMed

Use as alerts – results hyperlinked - e mail or webUse as feeds – feed reader – web pages

Page 22: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Using RSS Feeds

• Alerting services

• Electronic tables of content

• Generating library news, subject news.

Page 23: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Page 24: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Google Feed readerGoogle Feed reader

News from our library

blog

Page 25: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Creating a Public PageCreating a Public Page

Page 26: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

News FeedsNews Feeds

Page 27: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Stockport TeamStockport Team

• Developed Googlereader pages and linksDeveloped Googlereader pages and links

• Set up Snipurl accounts for Googlereader public pages Set up Snipurl accounts for Googlereader public pages to collect statistics and number of accessesto collect statistics and number of accesses

• Created a directory of the RSS feeds - this is available Created a directory of the RSS feeds - this is available on the wiki on the wiki http://gm-pear.pbwiki.com

• Set up a web page linking to all the Googlereader public Set up a web page linking to all the Googlereader public pages - pages - http://stockport.library.googlepages.com/ (also (also available via a link on the wiki)available via a link on the wiki)

Page 28: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Pennine TeamPennine Team

A-Z journals listings:A-Z journals listings:• Web pages were availableWeb pages were available• Coding and time constraints with the creation Coding and time constraints with the creation

of web presence and A-Z e-journal listings of web presence and A-Z e-journal listings

• Use wiki pagesUse wiki pages

• Use link resolverUse link resolver

Page 29: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Page 30: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Page 31: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

News only databases Medline

Page 32: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

PEAR Project Status Chart June 08PEAR Project Status Chart June 08

1

2

3

4

4

next

Page 33: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Next StepsNext Steps

• DocumentationDocumentation• Marketing & promotionMarketing & promotion• Further site visitsFurther site visits• Push contentPush content• Pull users onto library websitesPull users onto library websites• Assessment Assessment

Page 34: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Thanks to all in the implementation teams at:Thanks to all in the implementation teams at:

The ChristieThe Christie

[Steve, Anne, Riz and Elly][Steve, Anne, Riz and Elly]

Pennine Acute TrustPennine Acute Trust

[John and Penny][John and Penny]

Stockport NHS Foundation TrustStockport NHS Foundation Trust

[James and Jo][James and Jo]

Page 35: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

Progress Against Project Plan

Initial site visits completed – Jan-Feb 08Wiki implemented – Jan 08

PCT Dialog E links completed - Feb 08Google Reader accounts established – Mar 08

Google subjects set up – Mar 08PubMed Linkout accounts – May 08

MyNCBI accounts – Mar 08Second round of site visits – May - July 08PubMed generated CAS via email May 08

RSS from journals at WWL – May 08 NLH Link Resolver completed – Jun 08

Next:

Documentation Training and guidance Marketing and promotion Site visits Push content Pull users onto library websites Assessment

Project for Electronic Awareness and Resources PEAR

Steve Glover, Anne Webb: Christie Hospital NHS Foundation Trust, Cheryl Dagnall: Wrightington, Wigan & Leigh NHS Trust, Liz Farrell: Salford PCT, Jean Williams: Bolton Hospitals NHS Trust, Colin Brodie: Manchester PCT, John Bramwell: Pennine Acute Hospitals NHS Trust, James Allen, Jo Bate: Stockport NHS Foundation Trust,

David Stewart: North West Health Care Libraries Unit.

The Clients

The PEAR project has been funded by

the North West Health Care Libraries

Unit

The Project for Electronic Awareness and Resources (PEAR) has been established to provide aid to a number of Greater Manchester NHS Libraries which are unable to employ an Electronic Services Librarian. The project has been commissioned by 9 Greater Manchester NHS Trust library services.

The overarching vision of PEAR is to design, develop and implement mechanisms that will utilise the latest RSS, blogging, and relevant web technologies to promote and exploit remote services for each participating Trust. The electronic services and resources that are developed and implemented should be such that they can be easily maintained by staff at each participating library after the initial 18 month period.

The Delivery TeamTo Design and Develop:

• Mechanisms to promote library services• Current awareness services• Linking facilities to electronic content• Cascade training to permanent staff at each library• Documentation for librarians

Project Objectives

To Provide:

• Guidance on the acquisition of electronic resources• Guidance on the delivery of the electronic library services

The Project Wiki - http://gm-pear.pbwiki.com

Page 36: The Christie NHS Foundation Trust NHS Project for Electronic Awareness and Resources [PEAR] Yorkshire and Humber SHA library CPD Group 10 th November 2008

The Christie NHS Foundation Trust

NHS

Thank you!

[email protected]