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Page 1: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant
Page 2: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

The Business Landscape Session One October 9, 2013

Kathy Nyquist

Principal, New Venture Advisors LLC Chicago, IL (773) 245-3570

newventureadvisors.net

Page 3: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Opportunity Identification

Environmental Assessment 1

3

Page 4: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Environmental Assessment

Feasibility Assessment

Shape Concept Test Viability

2

4

Page 5: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Environmental Assessment

Business Planning

Strategic Plans Pro Forma

Shape Concept Test Viability

3

5

Page 6: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Environmental Assessment

Fundraising

Financing Plan Investor Pitch

Shape Concept Test Viability

Strategic Plans Pro Forma

4

6

Page 7: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Environmental Assessment

Launch

Phased Development Lean Startup

Shape Concept Test Viability

Strategic Plans Pro Forma

Financing Plan Investor Pitch

5

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Page 8: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Environmental Assessment

Stabilize and Grow

Finance, Marketing, Operations Growth Strategy

Shape Concept Test Viability

Strategic Plans Pro Forma

Financing Plan Investor Pitch

Phased Development Lean Startup

6

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Page 9: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Background

Survey questions informing this Section

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Able to clearly state our mission to attract investors and clients 2.9

Know our solution is the right one and how it is differentiated 3.3

Have a strong business model 2.6

Have a clear understanding of and plan for our business offerings 3.0

Able to define our market, its potential size, future customers 2.9

Undertaken a thorough industry / sector analysis 2.5

Understand our competition 2.8

Understand our competitive advantages and disadvantages 2.9

1=strongly disagree 4=strongly agree

Page 10: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Objective

To clearly define your unique position in the market

For listeners in assessment mode you will design a better business

For listeners in operations mode you will strengthen your understanding of the market in which you compete

and how to communicate with customers

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Page 11: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Agenda

Webinar 1 will help you:

Define who you are

mission, business model, value proposition

Define the customer

segmentation, target market selection

Webinar 2 will help you:

Define the industry and market

size, structure, trends

Understand the field

competitive landscape

Know why you will win

differentiation, positioning

Develop your brand

brand foundations

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Page 12: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

DEFINE WHO YOU ARE Part 1

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Page 13: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Define Who You Are

Mission

Business Model

Customer Segmentation

Target Market Selection

Customer Benefits

Value Proposition

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Define Who You Are

Page 14: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

What’s the connection?

Missions solve pressing problems Great businesses solve big problems Investors want to know

– How big is the problem? – How unique is your solution?

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Define Who You Are

SOLVING PROBLEMS

Page 15: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Products & Services

– what it is

• fruit & veg, protein, value-added

– what it does

•Fruit & veg

•Protein

•Value-added

•Dry goods

Business Model

Define Who You Are

Products & services

15

How delivered To which

customers Revenue model

Page 16: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

•Fruit & veg

•Protein

•Value-added

•Dry goods

Business Model

How Delivered

– Go to market strategy

– Brick & mortar vs. virtual/online

– Distribution

– Joint ventures, strategic partnerships

Define Who You Are

Products & services

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•Go-to-market strategy

•Brick & mortar

•Virtual/online

•Distribution

•JV/Partnerships

How delivered To which

customers Revenue model

Page 17: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

•Fruit & veg

•Protein

•Value-added

•Dry goods

Business Model

To Which Customers

– Wholesale

– Retail

– Target market selection

Define Who You Are

Products & services

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•Go-to-market strategy

•Brick & mortar

•Virtual/online

•Distribution

•JV/Partnerships

How delivered

•Wholesale

•Retail

•Target market selection

To which customers To which

customers Revenue model

Page 18: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

•Fruit & veg

•Protein

•Value-added

•Dry goods

Business Model

Revenue Model

– How you make money

– Commission/brokerage fee vs. buy/sell

– Subscription/monthly recurring revenue

– Pricing strategy

Define Who You Are

Products & services

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•Go-to-market strategy

•Brick & mortar

•Virtual/online

•Distribution

•JV/Partnerships

How delivered

•Wholesale

•Retail

•Target market selection

To which customers

•Buy/sell

•Commission

•Brokerage fee

•Subscription

•Pricing strategy

Revenue model

Page 19: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

•Fruit & veg

•Protein

•Value-added

•Dry goods

Business Model

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How are you differentiated?

Define Who You Are

Products & services

•Go-to-market strategy

•Brick & mortar

•Virtual/online

•Distribution

•JV/Partnerships

•Wholesale

•Retail

•Target market selection

•Buy/sell

•Commission

•Brokerage fee

•Subscription

•Pricing strategy

How delivered To which

customers Revenue model

Page 20: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Segmenting the Market

Defining a group of potential customers whose problem or use of your solution share several characteristics

Industrial classification Geographic regions or

sales territories Basic demographic

groups Purchase or usage groups Values or lifestyle

classifications

Product attribute preferences

Benefits sought Brand preferences/

loyalty Price sensitivity Socioeconomic status Deal proneness

Standard characteristics Custom characteristics

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Define Who You Are

Page 21: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Segmenting the Market

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Channel how reached Geography where

Retail – direct

Wholesale – through intermediaries

Primary markets

Entire trading area

Along existing routes

Define Who You Are

Product what you sell

Commodity types Fresh vs. value-added

Customer to whom

Consumer, Chef Who’s the Buyer? Distributor, Mgt co

Page 22: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Selecting a Target Market

• In which you are differentiated

• In which you can deliver value quickly

• In which customers are accessible

– Path to cash flow positive

• In which there are adjacent markets for growth

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Define Who You Are

Page 23: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Segmentation, Target

Farmers Market, CSA

Restaurant & Grocery Chains

Specialty Distributors

Broadline Distributors

Specialty Grocery Chefs Price

Volume

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Define Who You Are

Page 24: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Benefit Ladder

• How customers feel about your product/service

Emotional Benefits

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Define Who You Are

• Customer advantage based on functional benefits

Consumer Benefits

• Functional benefits provided by product attributes

Product Benefits

• Features and attributes of the product/service offering

Product Attributes

Brown carbonated sugar water

Sweet effervescent

beverage

Tastes good and

refreshing

Makes me happy

Page 25: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Benefit Ladder – Consumer

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Define Who You Are

• How customers feel about your product/service

Emotional Benefits

• Customer advantage based on functional benefits

Consumer Benefits

• Functional benefits provided by product attributes

Product Benefits

• Features and attributes of the product/service offering

Product Attributes

No chemical pesticides or

GMOs

Sustainably produced

Safe for me and my family

Peace of mind

Page 26: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Benefit Ladder – Customer

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Define Who You Are

• How customers feel about your product/service

Emotional Benefits

• Customer advantage based on functional benefits

Consumer Benefits

• Functional benefits provided by product attributes

Product Benefits

• Features and attributes of the product/service offering

Product Attributes

Aggregated local produce

Easy access to quantity, quality

Save me time

More successful

Page 27: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Value Proposition

Customer Problem Situation which puts them in your market

Relevant Solution

Product/service offering – what it is, what it does – features & attributes – compelling reason to buy

Specific Benefits

Quantified value

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Define Who You Are

Cannot access high volumes of quality local produce without serious effort

Aggregate fresh produce from local farms, packed to

your specifications

Get what you need through one point of contact

- variety, quantity, quality

Page 28: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Value Proposition

• You must talk to customers

at least 25

• Highest order communication

make it plain and understandable to customer

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Define Who You Are

Great businesses solve big problems

Investors want to know

– How big is the problem?

– How unique is your solution?

Remember

Page 29: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Summary

Mission

Business Model

Customer Segmentation

Target Market Selection

Customer Benefits

Value Proposition

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Define Who You Are

Next

Page 30: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Summary

Webinar 1

Define who you are

mission, business model, value proposition

Define the customer

segmentation, target market selection

Webinar 2

Define the industry and market

size, structure, trends

Understand the field

competitive landscape

Know why you will win

differentiation, positioning

Develop your brand

brand foundations

30

Page 31: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

Kathy Nyquist Principal New Venture Advisors LLC (773) 245-3570

Chicago, IL [email protected]

THANK YOU!

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Page 32: The Business Landscape - Food Secure Canada...The Business Landscape Session One October 9, 2013 ... Lean Startup 6 8 . Background Survey questions informing this Section 9 ... Restaurant

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