the blueprint for successful projects€¦ · the blueprint 4 deloitte. ... sample governance...

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The Blueprint for Successful Projects

Sudesh Pursad

Senior Manager – Project Risk and Advisory Services

17 July 2013


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© 2013 Deloitte Touche Tohmatsu Limited. All rights reserved

Sudesh Pursad

Sudesh is an experienced senior project and programme manager with over seventeen years of experience. He has

managed, lead and worked on projects for blue chip companies in South Africa and the UK including Anglo American, Eskom,

Airports Company South Africa, ABSA, BBC (UK), and Trillium Group (UK). Sudesh also served as an executive of a National

telecommunications company where he headed up the capital programme department responsible for fibre optic projects

countrywide. Recently Sudesh was seconded to the Auditor General where he managed and lead the SDLC review of large

government IT implementations including three National projects which exceed R2bn.

Sudesh has worked on a number of exciting projects over the years, including management of three projects of National

importance:

• IT Crisis management for the opening of King Shaka Airport

• Completion of the Southern Africa Large Telescope and Karoo Array Telescope fibre optic projects (which supported

SA’s bid to host the Square Kilometre Array telescope)

• Restructuring of electricity distribution in South Africa

Academically Sudesh is an MBA graduate (University of the Witwatersrand) and certified Project Management Professional

(PMI). He also has a B.Sc. Computer Science degree and diplomas in Project Management, Management Accounting and

Finance, and Nature and Culture Tour Guiding. His experience also extends into General Management and Operations

Management. He is currently the Senior Manager for Deloitte’s Project Risk and Advisory Service.

ABOUT THE TALK

Sudesh admits that it is a bold statement to offer a blueprint for a successful project. However, he would like to share some

key areas to focus on so that as project managers we can ensure a successful project.

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ABOUT THE SPEAKER




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We all have our reasons

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Lack of user Involvement Lack of budget

Unclear Statement of Requirements

Improper Planning

Incorrect Project Milestones

Incompetent Staff

Lack of Ownership

Unclear Vision & Objectives

Lack of User Input

Incomplete Requirements & Specifications

Changing Requirements & Specifications

Lack of Executive Support

Lack of Resources

Unrealistic Expectations

Unclear Objectives

Unrealistic Time Frames

New Technology




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The Blueprint

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• Starts with a good governance framework

• “Rule book” for the engagement model and decision making on the project

• Formal project methodology

• Governance and compliance go hand in hand

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Governance




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Sample Governance Framework

Steering

Committee

Portfolio

Committee

EXCO

Project Team

Rep

ort

ing

Executive

Sub-Committee

Work Streams

Business Representatives

• Investment oversight • Monitor strategic risks • Monitor against business compact • Board decision making • Quarterly Meetings

• Planning Support • Reporting support • Budgeting support • Governance support • Risk management support • Alignment of workstream activities • Weekly project Meetings

• Overall portfolio monitoring • Review project alignment with strategic

objectives • Review return on investment • Organisational risk monitoring • Strategic risk management • Executive decision making • Project Budget Monitoring • Monthly Meetings

• High level project progress monitoring • Alignment of project activities with

strategic objectives • Organisational risk management • Executive decision making • Project budget review • Bi-weekly and ad-hoc meetings

Rep

ort

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R

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Executive

Committee

Subject Matter Experts

Special Advisor

Project Director Sponsor

Project Support Office

Programme/ Project Manager

Programme/ Project Manager




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Project Portfolio Management (PPM)

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Alignment to Strategy

Exco

Portfolio

Management

Programme

Management

Project

Management

• Execute individual projects

• Report progress on projects to PMO

• Report progress to project Board/Steerco

• Manage issues and risks

• Escalate for key decisions

• Manage PMO

• Execute individual programmes

• Report portfolio progress to Portfolio Comm

• Report progress to

• Manage Portfolio issues and risks


• Select and prioritise portfolio

• Monitor Portfolio of IT projects

• Report progress on portfolio to EXCO

• Provide direction on Port issues & risks


• Monitor Portfolio of IT projects

• Report progress on portfolio to Board

(where applicable)

• Decision making for escalations

• Monitor benefits realisation

Str

ate

gic

O

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© 2013 Deloitte Touche Tohmatsu Limited. All rights reserved Deloitte 8

Example of a Decision Funnel




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Project Assurance

• We should welcome assistance, especially independent assistance

• Achieved in many ways:

• Pre-implementation reviews

• Post implementation reviews

• Point in time risk assessments (PITRA)

• Non-negotiable check points or stage gate reviews

• Assurance provided by:

• Consulting companies like Deloitte and more specifically the project risk team

• Subject matter experts within the organisation

• Project assurance teams within the PMO

• Value of Post implementation review




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Internal and External Audit

• Project auditors are your friends!

• Also provide assurance

• Independent eyes and ears that can assist you in delivering a successful project




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Risk Management

• Issue management is not risk management!

• Risk management must be proactive and throughout the lifecycle of the project

• Risk management is not just identifying, qualifying, quantifying and managing a

risk

• Alignment of project risk model with enterprise risk model

PMBOK, 4th Ed




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Conclusion




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For further information, please contact:

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Further Information

Karthi Pillay Director | Risk Advisory Deloitte & Touche Deloitte Place, Building 7, The Woodlands, 20 Woodlands Drive, Woodmead, 2052, South Africa Tel/Direct: +27 (0)11 806 5173

Fax: +27 (0)11 806 5202 Mobile: +27 (0)82 883 7337 [email protected] | www.deloitte.com

Sudesh Pursad Senior Manager | Risk Advisory Deloitte & Touche Deloitte Place, Building 7, The Woodlands, 20 Woodlands Drive,

Woodmead, 2052, South Africa Tel/Direct: +27 (0)11 209 8026

Fax: +27 (0)11 388 4304 Mobile: +27 (0)82 788 4699 [email protected] | www.deloitte.com

mailto:[email protected]

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