the best medical answering service

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The BEST Medical Answeri ng Service A Courteous Communications

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Page 1: The BEST Medical Answering Service

The BEST Medical Answering

ServiceA Courteous Communications

Page 2: The BEST Medical Answering Service

We have been serving the medical industry for over

25 years!!• A Courteous Answering Service is compliant with

HIPAA’s procedures and securities and we answer millions of calls each year exclusively to the medical industry. If you are looking for a quality and award winning medical answering service, look no further!

Page 3: The BEST Medical Answering Service

Our Virtual Medical Receptionists

•We have unique training sessions with all of our virtual receptionists to better understand and assist the medical industry

•All of our receptionists are HIPAA Compliant

•We answer all calls with compassion and empathy

Page 4: The BEST Medical Answering Service

We’re here for you 24 hours a day!!

• We are a fully operational medical answering service available 24 hours a day to assist you. We take joy in being the central communications hub of your medical office and are eager to help your on-site staff with any questions they have. On-call doctors can rest assured that we will be here when they need us, day or night.

Page 5: The BEST Medical Answering Service

Emergency and Hospital Dispatching Service

• All of our medical receptionists are trained in emergency and hospital call dispatching. Unlike many inbound call centers, when a call comes through on one of our medical lines, the agent that takes the call also dispatches the call out as well. Having one agent handle all the elements of a medical call saves time and confusion.

Page 6: The BEST Medical Answering Service

Medical Appointment Setting Services• Patient appointment setting varies from office to

office. We are able set up day to day, weekly, or monthly scheduling. Each appointment setting account is formed to fit the needs of your office, staff and patients.

• We also offer appointment confirmation services. By faxing or emailing us your upcoming appointments we will follow up with your patients and confirm they will be at your office at their scheduled day and time.

• We can also help your patients by answering FAQs.

Page 7: The BEST Medical Answering Service

Watch this short video to see how we can help your patients after business hours

Page 8: The BEST Medical Answering Service

“Our Success Depends On Your Success”

To find out more about why we are the BEST medical answering service visit us at

http://courteouscom.com

Allow us to share more unique qualities our medical answering service can offer you during a free initial

consultation.(800) 785-6161

Located In The Heart of Central Florida2810 East Robinson StreetOrlando, FL 32803