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The Bayt.com Ideal Workplace in the Middle East and North Africa Survey 2017

January 2018

Objectives

To understand how the current environment is impacting the satisfaction levels of an

employee/job seeker in the Middle East.

Identification of the drivers that motivate an employee/job seeker to stay longer in an

organization and what makes them refer their work place to others.

To recognize how employees / job seekers perceive their immediate line manger in terms of

organizational commitment, leadership skills, supportiveness etc.

RESEARCH METHODOLOGY

Section 1

Sample definition

Age and Gender:

Working men and women

Aged 18+ years

Nationalities:

GCC Arabs, North Africans, Levantines, Western and Asian expatriates

Country of Residence

GCC: UAE, KSA, Kuwait, Oman, Qatar, Bahrain

Levant: Lebanon, Syria*, Jordan

North Africa: Egypt, Morocco, Algeria, Tunisia

*Small data sample thus not presented in the report

Data Collection

All data was collected online. Fieldwork was done between 6th to 22nd December 2017. The

total number of respondents achieved was 4,418.

RESEARCH FINDINGS

Section 2

CURRENT JOB

Summary

62% of respondents are currently employed in middle or junior management roles. There is a relatively

higher incidence of respondents employed in senior management roles in Lebanon and Egypt.

Majority of respondents (66%) have been working with their current employer for up to 6 years.

One in four respondents (24%) are satisfied with their current salaries; there is a higher dissatisfaction among

respondents in North Africa compared to other regions.

Personal medical insurance (38%) followed by transportation allowance (24%) and bonuses (23%) emerge as

the top compensation benefits given by employers. Employees in the Gulf are more likely to have benefits

included in compensation (84%) than compared to other regions.

Training and development opportunities (36%) and opportunities for long-term career advancement (32%)

are the key drivers of loyalty after salary.

69% of respondents are either in the process of leaving their job (7%) or actively looking for other jobs (62%).

Of the respondents looking to transition, only 13% of respondents employed in the Gulf are considering

moving out of the region, while 43% of respondents from Levant markets are looking for employment as

expats in Gulf countries.

Current position/title

All figures are %’s

• 62% of respondents are currently employed in middle or junior management roles. There is a relatively higher incidence of respondents employed in senior management roles in Lebanon and Egypt.

Total UAESaudi Arabia

Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia

Senior Management – CEO/ CFO/ President/ General Manager/ Director, etc.

11 4 8 3 7 3 7 16 11 16 3 9 14

Middle Management – Senior Manager/ Assistant Manager, etc.

23 21 24 27 25 18 33 25 23 23 17 16 9

Junior Manager/ Team leader/ Supervisor

29 36 33 37 35 37 26 31 27 24 22 20 27

Employed Professional – Doctor / Lawyer/ Architect, etc.

19 17 17 13 15 13 15 13 19 22 15 28 27

Executive with no managerial responsibilities

19 22 17 20 18 29 20 14 21 14 43 28 23

Q. Which of the following do you intend to do in the next 12 months?

Base: Total (4,418), UAE (449), Saudi Arabia (1,066), Qatar (125), Kuwait (122), Bahrain (38), Oman (46), Lebanon (91), Jordan (322), Egypt (1,179),Morocco (213), Algeria (258), Tunisia (64)

4249

43 39 38

50 5146

4137

50

3743

22

2128 33

24

3224

19

1029

22

21 11

19

21 17 18

20

9

1019

17

1815

2723

157 11 8

166 15 16

28

13 7 1320

2 1 1 2 2 3 3 3 7 2 2

Total UAE SaudiArabia


Less than 3 years 3 to 6 6 to 11 11 years or more Don’t know/ Can't say

Number of years working with current employerW

ITH

EM

PLO

YER

FO

R 6

YEA

RS

OF

LESS


Q. Which of the following best describes your current / last job position or title?

Base: Total (3,456), UAE (361), Saudi Arabia (794), Qatar (106), Kuwait (107), Bahrain (34), Oman (38), Lebanon (71), Jordan (231), Egypt (986),Morocco (122), Algeria (205), Tunisia (44)

• Majority of respondents (66%) have been working with their current employer for up to 6 years.

Satisfaction with current salary


Q. Please indicate your level of satisfaction with your current salary.

20 17 18 16 189

21 24 2517

3441

18

1916

20

13

23

12

13

2123

20

20

16

27

3639

3441

35

41

42

44 36

38

32 26

36

1518 20

16

16

26

18

6 12

15

7 7 11

9 10 814

8 125 6 4

10 7 9 7



Extremely dissatisfied 2 3 4 Extremely satisfied


• One in four respondents (24%) are satisfied with their current salaries.• There is a higher dissatisfaction among respondents in North Africa compared to other regions.

Additional benefits


Q. Apart from your salary, which of the following are included in the compensation benefits you receive from your current company/ received from your last company? (Please select all that apply)

Total UAESaudi

ArabiaQatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia

Personal medical insurance 38 50 50 26 32 29 30 31 34 35 35 35 39Transportation allowance 24 29 33 32 16 42 20 26 17 22 14 9 20Bonus 23 24 25 22 30 24 9 26 16 27 16 10 25Family medical insurance 21 18 31 10 9 18 9 20 24 13 22 26 22Housing allowance 19 27 41 39 19 21 13 5 4 8 7 2 6Personal annual air ticket 17 36 31 33 25 29 22 13 4 5 3 3 6Company-provided mobile 14 16 15 16 18 13 17 9 11 13 11 9 11

Company-provided accommodation 14 27 19 26 23 24 13 10 5 7 8 7 16

Company-provided car / transport 13 22 15 22 17 16 11 15 7 12 10 5 16

Telecom bills paid by company 12 13 13 13 15 16 13 12 6 15 4 7 19

Gratuity 9 22 9 21 4 11 22 4 8 5 9 3 8

Holiday allowances / foreign trips 9 14 13 10 16 13 2 9 3 6 3 3 5

Personal training / development courses allowance

9 12 9 9 7 5 2 13 7 9 4 3 11

Family annual air tickets 8 12 17 13 8 18 11 4 2 3 2 2 3

Other benefits 5 7 5 6 7 3 7 5 5 6 5 6 5

Children's education allowance 3 7 4 6 2 3 - 11 6 1 1 3 3

Fitness benefits (e.g. gym membership) 3 5 4 8 3 3 - 1 2 2 2 3 5Childcare facility 1 2 1 2 1 - - 2 1 1 1 3 2Stock options 1 1 1 1 - - 2 2 0 1 1 - 3None / Don't know 25 11 18 14 21 13 28 37 30 28 36 35 28


• Personal medical insurance (38%) followed by transportation allowance (24%) and bonuses (23%) emerge as the top benefits given by employers.

• Employees in the Gulf are more likely to have benefits included in compensation (84%) compared to other regions.

Loyalty towards employers


Q. Which of the following variables most strongly drive your loyalty to the company besides salary? Please select your top 3 variables.

Total UAESaudi


My line manager 19 17 21 14 24 16 17 12 22 22 11 8 11

Senior management 12 12 12 12 13 9 11 13 9 14 6 8 8

The company brand and reputation 18 21 16 25 15 20 14 19 15 19 16 15 19

Opportunities for long-term career advancement

32 37 30 37 40 44 29 37 35 34 21 27 35

My colleagues 17 17 16 16 12 16 17 13 15 19 16 16 19

Physical location of my workplace 13 9 13 12 8 2 13 11 15 16 15 18 9

Training and development opportunities 36 34 36 38 35 38 33 41 35 35 29 37 53

Opportunities to travel 13 9 10 7 6 7 8 21 10 16 16 20 21

The nature of my daily responsibilities 16 23 14 22 20 22 21 18 13 16 15 17 14

Fun office environment 21 16 21 14 18 22 24 22 23 19 27 25 26

Flexibility of work timings 17 20 17 17 22 24 17 19 15 15 20 12 16

Independence and control over my work 22 25 18 28 23 18 19 27 25 21 18 22 32

Job security 27 28 36 36 26 29 38 22 38 20 20 23 20

Other 3 4 3 4 1 7 - 7 2 3 4 3 6

None – I am primarily interested in the salary 7 5 7 4 9 7 11 3 6 7 14 11 4

Don't know – can't say 5 5 5 1 3 2 2 3 3 4 8 5 -


• Training and development opportunities (36%) and opportunities for long-term career advancement (32%) are the key drivers of loyalty after salary.

Outlook on current job


Q. Which of these statements is most applicable to you and your current job?


• 69% of respondents are either in the process of leaving their job (7%) or actively looking for other jobs (62%).

712 7

188 12 13 10 7 5 4 1 5

6259

6349 64

50

71

61 6362 66 76

61

23 18 2320

2232

13

23 2325

2218

27

8 10 7 13 6 6 3 7 7 9 7 5 7



I have never thought about leaving my jobI have sometimes thought about leaving my job but have never done anything about itI am actively looking around for other jobsI am currently in the process of leaving my job

Future plans


Q. Which of the following do you intend to do in the next 12 months?


• Of the respondents looking to transition, majority employed in Algeria (53%) are looking for a better job as an expat in a different country in the Middle East. The overall proportion to move out of the region entirely is observed to be quite low (6%).



Look for a better job in the same industry

33 44 37 28 43 41 32 29 38 33 29 16 17

Look for a better job in a different industry

24 37 29 39 30 13 43 29 20 17 21 16 5

Look for a better job as an expat in a different country in the Middle East

30 8 20 16 13 25 19 18 28 39 35 53 61

Move to another region as an expat 6 2 4 5 3 3 3 15 10 5 7 14 15

Return to home country 1 1 4 4 4 6 - - - 0 - - -

Other 3 5 3 3 2 6 3 6 2 3 4 1 2

Nothing/ None of these 3 2 3 3 6 6 - 3 3 3 4 1 -

CURRENT WORKPLACE –ATTRIBUTES

Summary

Overall 30% of respondents believe that their workplace encourages innovation and creativity. This

perception is stronger among respondents employed in UAE (38%) and Qatar (42%).

Only a quarter of respondents (24%) feel their workplace has an attractive design/layout; there is

better perception among respondents in the Gulf than compared to other regions.

More than half (58%) of respondents feel there is a lack of flexibility. In the Gulf, companies in UAE

(31%) and Qatar (39%) are seen as offering most flexibility while KSA is seen as the least flexible (17%)

About a quarter of respondents (27%) perceive that there is diversity in the workplace.

Among respondents who are currently employed, 2 in 5 (38%) believe their company nurtures a

trustworthy relationship with their employees.

34% of respondents believe their company communicates with their employees transparently.

27% of respondents believe their company promotes team-building and fun activities.

39% of respondents claim their employers promote the use of advanced technologies in their

workplace.

Workplace attributes - Encourages innovation and creativity


Q. Please indicate to what extent you feel that the following attributes exist at your workplace. My workplace…


• Overall 29% of respondents believe that their workplace encourages innovation and creativity.• This perception is stronger among respondents employed in UAE (38%) and Qatar (42%).

26

12

30

1522 21 18

24 24 28

44 42

30

21

20

21

17

23 24 32 24 25 21

1120

27

24

30

24

25

32

21

26 27 2722

19

16 25

15

19

15

24

17

218

18 1315

13 77

1418

1119

715 16

7 11 15 12 14 11



Not at all 2 3 4 To a large extent

Workplace attributes - Has an attractive office design/ layout




• Only a quarter of respondents (24%) feel their workplace has an attractive design/layout; there is better perception among respondents in the Gulf than compared to other regions.

28

17

28

14

27 2934 31 27 29

4741 41

23

17

26

16

2212

1820 26 23

1623

30

25

30

23

31

28

24

2928 26 24

20 17

2015

25

15

22

16

26

138

1413

9 12

59 11 917

7 9 513

7 10 7 7 5




Workplace attributes - Promotes flexibility by giving employees the option to work remotely




• More than half (58%) of respondents feel there is a lack of flexibility.• In the Gulf, companies in UAE (31%) and Qatar (39%) are seen as offering most flexibility while KSA is seen as the least flexible

(17%).

40

25

48

2230

3829

3442 41 44

52 52

18

18

16

13

2115

24 18

2119 16

17 18

19

25

18

26

24 1824 24

1818 16

14 9

13

15

10

19

18

12

2117 9 12 14

811

1016

7

20

718

3 7 10 10 10 8 9




Workplace attributes - Encourages diversity




• About a quarter of respondents (27%) perceive that there is diversity in the workplace

25

13

30

12

26

15 16 17 2026

37 4034

22

21

22

22

18

1826 23

2723

1722

25

26

30

26

31

29

38

3734

3223

19

20 23

15

20

13

18

2015

1618

13

14 157

11

12 179

177

155 8 8

14 12 127




Workplace attributes - Nurtures a trustworthy relationship with its employees




• Among respondents who are currently employed, 2 in 5 (38%) believe their company nurtures a trustworthy relationship with their employees.

1914

2112

19 18 16 20 18 21 2129

20

17

14

18

11

2218

3418

1617 20

19

16

26

30

24

29

2224

24

3031 25

2519

32

1921

21

23

2021

21

17 17 18 11 14 14

18 2115

2519 21

515 17 18

23 20 18




Workplace attributes - Communicates with employees transparently




• 34% of respondents believe their company communicates with their employees transparently.

2216

24

1219

2918 17 21 25 23

2818

20

14

21

21

21 3 26 30 1820

16

21

23

24

27

24

22

23

21

24 23

2724

26

1930

18

22

17

20

21

26

13 13 23 1614

15 11

17 2013

2517 21 18 18

12 16 20 17 18




Workplace attributes - Promotes team-building and fun activities




• 27% of respondents believe their company promotes team-building and fun activities.

33

20

41

17

32 29 2631 31

3642 43

36

20

19

19

20

22

1526

24 2320

18 1823

20

23

21

20

22

24

2428

20 1818 18 23

14

20

11

23

12

158

714 14 11 8 2

1218

8

2112

18 1610 11 11 11 14 16




Workplace attributes - Promotes the use of advanced technology




• 39% of respondents claim their employers promote the use of advanced technologies in their workplace.

1911

22

920 18 16

24 21 19

33 29

14

17

14

19

16

20

6 13

13 18 19

1617

14

24

29

23

25

24

32

3728 23 24

16 19

39

2024

21

28

23

12

1321 23

1819 14

18

19 2216

2213

32

2114 15

20 16 2016




WORKPLACE ENVIRONMENT

Summary

37% of respondents claim the interior design of their office reflects their company’s brand and

values. This is significantly higher among respondents based in the Gulf (42%) than in the Levant

(33%) and North Africa (36%)

31% of respondents feel that they were allowed to personalize their workspace. A significant

number of respondents (62%) in Morocco claim they are not allowed to personalize their

workspace.

Closed rooms (27%) followed by open plan (22%) are the most preferred office layout plans.

Preference for closed rooms is higher in Qatar (33%) and Kuwait (34%).

Interior design of office


Q. Does the interior design of your office reflect the company's brand and values?


• 37% of respondents claim the interior design of their office reflects their company’s brand and values.• This is significantly higher among respondents based in the Gulf (42%) than in the Levant (33%) and North Africa (36%)



Yes 37 56 36 52 39 45 35 42 34 36 23 25 20

No 37 24 40 30 43 24 33 30 41 40 31 40 34

Don't know 26 20 24 18 19 32 33 29 25 25 46 35 45

Personalizing workspace


Q. To what extent are / were you permitted to personalize your workspace?


• 31% of respondents feel that they were allowed to personalize their workspace.• A significant number of respondents (62%) in Morocco claim they are not allowed to personalize their workspace.

3021

30

1822

3226

20

3531

48

3730

15

14

15

1313

11 1721

17

14

14

17

16

24

28

25

2825

24 22 30

23

23

1624

23

1520

15

25 23

24 2611

916

6 8

14

16 17 15 17 1711 9

19 16 17 15 14 17




Preferred office layout


Q. Which is your preferred type of office layout?


• Closed rooms (27%) followed by open plan (22%) are the most preferred office layout plans. Preference for closed rooms is higher in Qatar (33%) and Kuwait (34%).



Closed rooms 27 22 31 33 34 20 17 31 25 31 17 18 20

Open plan 22 23 22 20 18 13 17 29 22 20 29 25 22

Cubicles 12 14 13 12 10 4 13 8 14 12 10 9 12

Workstations 12 17 8 15 13 18 24 3 14 11 13 14 15

Others 5 6 4 4 5 16 3 7 4 5 4 3 5

No preference 22 19 21 17 20 29 25 22 22 22 27 31 26

IMPORTANT FACTORS IN WORKPLACE

Summary

81% of respondents feel that innovation and creativity are important factors in the workplace.

71% of respondents feel the design and layout of the office is an important factor in the workplace.

This attribute is seen as being of lower importance in Kuwait (62%) and Tunisia (60%).

57% of respondents claim remote work options are an important aspect in their workplace.

Overall, 70% of respondents feel having diversity is an important factor in the workplace. This

perception is lower in Bahrain (56%) compared to other countries.

While, overall, 80% of respondents feel transparent communication is important in a workplace, this

belief is significantly higher in Morocco (88%).

74% of respondents claim having team-building and fun activities is important in a workplace.

83% of respondents claim the use of advanced technology is important in a workplace.

Overall, 81% of respondents feel having fair evaluation is important in a workplace; this perception is

lower in Bahrain (67%) compared to other countries.

Overall, 79% of respondents feel that having challenging work is an important factor; this belief is

marginally higher in UAE (84%) and Tunisia (86%)

Only 9% of respondents claim that having a work-life balance is not an important aspect.

Important factors in workplace - Innovation and creativity


Q. How important are the following attributes in your workplace?


• 81% of respondents feel that innovation and creativity are important factors in the workplace.

4 3 4 29 4 3 3 5 4 8 6

5 5 6 6

79

6 3 4 5 45

4

10 11 10 156

7 169 8

125

78

2026 21 17

2722 22 29

2018

2016 25

6155

60 6050

58 56 5465

6067 64

58



Extremely unimportant Somewhat unimportant Neither important nor unimportant

Somewhat important Extremely important

Important factors in workplace - Design/ layout




• 71% of respondents feel the design and layout of the office is an important factor in the workplace. This attribute is seen as being of lower importance in Kuwait (62%) and Tunisia (60%).

5 3 6 410

4 2 5 5 5 5 8167

67

5

11

7 87 7 7 8

10

516 20 15 22

17

20 24 18 18 1811

11

19

31 3433 29

33

3338

34 3729

3128

24

40 36 40 3930

3629

36 3442 46 44

36





Important factors in workplace - Remote work options




• 57% of respondents claim remote work options are an important aspect in their workplace.

115

12 8 11 9 115

10 12 1016 15

11

9

1311

1322

69

11 10 10

11 8

21

22

25

17

2113

2220

20 2117

17 22

3132

30

33

34

22 35 4839

2833

26

36

2631

2030

21

3325

18 2030 30 31

18





Important factors in workplace - Diversity




• Overall 70% of respondents feel having diversity is an important factor in the workplace. This perception is lower in Bahrain (56%) compared to other countries.

6 5 6 611 9 8 4 5 5 5 8 5

6 6 6 5

77

7 5 6 76

6

18 19 18 2118

29

24 15 1620 17 14 18

3136 31 30

3513

29 41 37 28 30 28

41

3934

39 3828

42 4033 37 41 42 44

31





Important factors in workplace - Transparent communication




• While, overall, 80% of respondents feel transparent communication is important in a workplace, this belief is significantly higher in Morocco (88%).

5 4 5 410

4 3 4 4 5 38 6

5 5 5 104

95 6 5 5

25

1

10 12 1011 11 11

11 9 812

7

811

20 21 2222

28

11 24 22 25 18

19

17 24

60 58 5853

48

6457 59 57 59

6862 59





Important factors in workplace - Team-building and fun activities




• 74% of respondents claim having team-building and fun activities is important in a workplace.

7 6 7 614 16

3 8 6 9 6 7 7

6 6 6 9

5 710

56

4 7 6

13 12 1215

15 9

17

10

10

17

810 13

2623

2624

2824

2722

30

22

3029

31

4953

48 4638

4452 49 49 47 51 48 44





Important factors in workplace - Use of advanced technology




• 83% of respondents claim the use of advanced technology is important in a workplace.

4 3 4 3 6 7 3 3 3 4 5 5 64 3 3 7 3 4

3 5 4 4 3 510 11 9

10 1313

14 11 9 11 7 811

22 2521

19

29 20

2128 24 19 26 22 18

61 5863 61

4956

6255 58 61 58 61 61





Important factors in workplace - Fair Evaluation




• Overall, 81% of respondents feel having fair evaluation is important in a workplace; this perception is lower in Bahrain (67%) compared to other countries.

6 6 6 411 11

3 7 4 6 4 7 44 4 4 7

3 4

32 4 4 3

46

10 9 916 9

18

11 9 711

79 9

1421

12

14 219

24 21

1313

1813 18

6760

7059 55 58 59 61

7267 67 67 64





Important factors in workplace - Challenging work




• Overall, 79% of respondents feel that having challenging work is an important factor; this belief is marginally higher in UAE (84%) and Tunisia (86%).

4 3 5 2 6 7 93 4 5 5 2

5 4 54

4 4

3

76 3 5 8

5

129

1211

10 13

13

1112 14 12 9

7

2928

3129 27

1137

2834

27 3024 42

5056

4854 52

64

48 46 4552 48

5444





Important factors in workplace - Work life Balance




• Only 9% of respondents claim that having a work-life balance is not an important aspect.

5 4 5 49 9

3 7 5 6 6 4 44 3 4 4

4 4

24

3 4 1 5 4

10 11 9 14 8 914

15

911

610

7

16 16 1616 19 16 17

25

20 15

11

1616

65 66 67 62 60 62 63

49

63 64

7665 69





IDEAL WORKPLACE SIZE AND CULTURE

Summary

A higher preference for larger companies can be observed as 59% of respondents feel an ideal

company should have 50+ employees.

40% of respondents claim it is easy to access information about company culture and environment

when applying for a job.

Word of mouth (25%) followed by online company pages targeting job seekers (24%) and social media

(22%) are perceived as the best ways to promote company culture among job seekers.

Good ethics and practices (53%) and friendly company culture (37%) are the top two most attractive

business values to job seekers.

Company benefits and perks (60%), followed by employee testimonials and reviews (38%) are the

most sought-after information that would most excite respondents to join a company.

Half (48%) of respondents claim company culture is a determining factor in joining a company.

Ideal company size


Q. What according to you is the ideal size of a company?


• A higher preference for larger companies can be observed as 59% of respondents feel an ideal company should have 50+ employees.

2418 22

1523 22

2923 23 24

31 32 31

4

24 2 7

69 5 4

7 74

15

1613

11

1111

17 25

2110

21 15 20

1719 16

17

13

20

17 1319

15

1618 14

1820 20

23

24

27

19 1918

18

1412 15

23 25 2633

27

13 11 11 14

29

1116 16



Don't know/ Can't say Less than 10 employees 10 – 50 employees

50 – 100 employees 100 – 500 employees More than 500 employees

Ease of access to information on company culture


Q. How easy is it for you to access information about company culture and work environment when applying for jobs?


• 40% of respondents claim it is easy to access information about company culture and environment when applying for a job.

7 7 6 6 4 7 3 6 6 611 10 7

6 5 7 5 54

26 5 6

4 71

1911

2013 13

2025

2218

1919

23

18

28

27

30

26 31

3138 31

33 2627

26

32

26

30

24

2631

18

2224 28

29 2422

32

1421

1324

16 2010 11 11 13 14 11 11



Don't know/ Can't say Very difficult Somewhat difficult Neither easy nor difficult Somewhat easy Very easy

Ways of promoting company culture


Q. What is the best way for companies to promote their company culture to job seekers?


• Word of mouth (25%) followed by online company pages targeting job seekers (24%) and social media (22%) are perceived as the best ways to promote company culture among job seekers.

5 6 5 7 6 4 8 9 5 4 7 81

12 11 14 7 137

14 1311 11

16 1319

7 11 612 5

7

5 8

4 4

98

5

25 17 2620 26

20

2515 29 28

2122 29

2222

23

1617

27

27

22

2822

2015 13

65

3

7

11

4

3

11

4

67

9 6

24 2822

3122

31

1722 18

2419

25 27



Don't know/ Can't say Through recruiters / head huntersEmails Word of mouthSocial Media Press and mediaOnline company pages targeting job seekers

Attractiveness of business values


Q. In your opinion, what business values make a company most attractive for job seekers?


• Good ethics and practices (53%) and friendly company culture (37%) are the top two most attractive business values to job seekers.

Total UAESaudi


Corporate Social Responsibility (CSR) 24 24 25 28 18 29 14 22 17 24 30 25 38

Friendly company culture 37 42 38 37 42 40 43 41 33 36 38 31 49

Green consciousness / efforts 12 10 12 12 8 9 5 9 10 12 17 10 4

Good ethics and practices 53 52 52 50 45 58 54 54 54 51 57 60 55

Don't know/ Can't say 14 9 15 6 16 7 5 9 14 17 12 13 6

Most useful company information for job seekers


Q. What type of information would most excite you to join a company as an employee?


• Company benefits and perks (60%), followed by employee testimonials and reviews (38%) are the most sought-after information that would most excite respondents to join a company.

46

35 5

7 6 63 3

5 6 6

60

55

65 6462

64

5249

64 63

53

4946

22 22 2224

20

27

17

19

18

22 22 23

32

24

1719

14

21

27

14

24

29

37

23 25

38 3840

3733

27

22

28

3937

41 40

34

7 7 89 9

7 6 85

7 7 6

14



Don't know/ Can't say Company benefits and perks Awards and milestones

Company events and socials Employee testimonials and reviews Photos and videos of the workplace

Importance of company culture


Q. What type of information would most excite you to join a company as an employee?


• Half (48%) of respondents claim company culture is a determining factor in joining a company.

5 7 4 7 6 7 8 4 4 3 6 7 53 4

3 2 4 4 64 4 2

7 31

44 39 44 3740 42 35 42

5146

4242 47

48 51 4954 50 47 51 49

4148 45 49 47



Don't know/ Can't say I don't pay attention to company culture

It is important but not a determining factor It is one of the determining factors

ATTRIBUTES SOUGHT IN POTENTIAL WORKPLACE

Summary

81% of potential job seekers seek a workplace that encourages innovation and creativity.

Overall, 59% of potential job seekers feel that a workplace should have an attractive design/layout.

This perception is higher among respondents in the Gulf (66%) when compared to Levant (56%) and

North Africa (56%).

Across the region, 58% of respondents feel that their potential workplace should promote flexibility

by giving employees the option to work remotely.

Among respondents who are not working, 7 in 10 feel that their potential work place should promote

diversity.

81% feel that their potential workplace should nurture a trustworthy relationship with its employees;

this belief is relatively lower in Kuwait (62%).

4 in 5 (82%) respondents feel that their potential workplace should communicate with employees

transparently.

77% of respondents feel that their potential workplace should promote team-building and fun

activities; this expectation is lower among respondents in Lebanon (66%).

83% feel their potential workplace should promote the use of advanced technology.

Potential workplace - Should encourage innovation and creativity


Q. Please indicate to what extent you feel that the following attributes should exist at your potential workplace. My potential workplace….

Base: Total (2,168), UAE (144), Saudi Arabia (569), Qatar (32), Kuwait (34), Bahrain (11*), Oman (25*), Lebanon (45), Jordan (191), Egypt (466),Morocco (239), Algeria (178), Tunisia (41)

• 81% of potential job seekers seek a workplace that encourages innovation and creativity.

5 3 3 39 9 8

2 4 5 9 8 54 5 5 3

9

27

7 2 36

22

10 10 8 13

18

27

124 9

9

13

10 12

14 16 15

316

9

4 18 16 12

13

10

27

67 66 69

5059

27

7669 70 70

59

71

54


Qatar Kuwait Bahrain* Oman* Lebanon Jordan Egypt Morocco Algeria Tunisia


*Data for Bahrain and Oman on small base

Potential workplace - Should have an attractive office design/ layout




• Overall, 59% of potential job seekers feel that a workplace should have an attractive design/layout. This perception is higher among respondents in the Gulf (66%) when compared to Levant (56%) and North Africa (56%).

83 7

12 122 5 6

17 13 1710

79

13

15 36 8

710 8

14

910

23

22

23 31

219

8 33 2622

23

2627

21

2621 16

1827

24

2921

21

19

18

22

38 41 40 4135

27

48

2938

43

2734

24





Potential workplace - Should promote flexibility by giving employees the option to work remotely




• Across the region, 58% of respondents feel that their potential workplace should promote flexibility by giving employees the option to work remotely.

10 7 103

18 16 137 9 10

155

1010

1216

15

36 9

7 613

8 27

2218

2122

15

18

12

38

24 23

21 17

3721

22

2122

15

18

44

18

2718

20 24

12

3744

35 38 3827 28

22

3544

36 36

20





Potential workplace - Should encourage diversity




• Among respondents who are not working, 7 in 10 feel that their potential work place should promote diversity.

6 3 5 39

4 7 3 5 9 6 5

78 5

1827

12 9

66

116

17 18 1722

12 9

2013

19 14

18

1824

22 20 2319

18

36

20 3325

24

17

1929

48 51 5056

44

27

4438

47 5145

5141





Potential workplace - Should nurture a trustworthy relationship with its employees




• 81% feel that their potential workplace should nurture a trustworthy relationship with its employees; this belief is relatively lower in Kuwait (62%).

4 3 4 39 8 4 1 5 6 5 5

4 6 2 6

12

18 74

3 5 5 5

10 10 1113

18

8

1314 8

8 815

15 13 16 9

9

27

16

11 1815

1815

17

66 68 67 69

53 55

68 64 6369

63 6659





Potential workplace - Should communicate with employees transparently




• 4 in 5 (82%) respondents feel that their potential workplace should communicate with employees transparently.

5 3 5 3 49

3 5 7 5 24 4 4

6 3

274

4 34

3

10 9 9 9

24

164

9 810 15

17

19 20 20

9

15 18

16 22 2420

20 13 24

63 63 62

75

56 5564 60 60

6559 63

56





Potential workplace - Should promote team-building and fun activities




• 77% of respondents feel that their potential workplace should promote team-building and fun activities; this expectation is lower among respondents in Lebanon (66%).

5 5 5 3 39 12

7 4 5 8 7 75 6 5

3 6

18

96 5

5 6 5

13 8 1313 12

9

12

18

13 13 13 1510

1924 18

1618

36

16

33

2317

21 15 29

57 58 5966 62

27

60

33

5460

54 5749





Potential workplace - Should promote the use of advanced technology




• 83% feel their potential workplace should promote the use of advanced technology.

4 1 49 9 8

2 4 4 6 7 54 6 4

3

6

18

2 3 46 3 2

96 8 16

18

42

10 8

1410 12

16 20 14 9

12

9

1636 18

15

16

12

32

68 67 71 72

5664

72

5866 70

57

69

49





DEMOGRAPHICS

Section 3

Respondent Profile

Age

• 18-24 – 9%

• 25-34 – 56%

• 35-44 – 25%

• 45+ – 10%

Nationality group

• Gulf – 15%

• Levant – 16%

• North African – 51%

• Westerner – 0%

• Asian – 10%

• Other – 5%

Main income earner

• Yes – 72%

• No – 28%

Gender

• Male – 79%

• Female – 21%

1

1

2

2

2

3

6

7

8

9

24

26

Bahrain

Oman

Tunisia

Lebanon

Qatar

Kuwait

Morocco

Algeria

Jordan

UAE

Saudi Arabia

Egypt

Country of residence


Base: Total (3,879)

5

1

2

2

4

4

9

14

18

20

21

Other

Private sector - Family-owned…

Not-for-profit/ Non-governmental…

Private sector- Family-owned…

Semi-government/Quasi-…

Private sector - Self-owned company

Private sector - Other

Public or government sector

Private sector - Small or medium…

Private sector - Multinational…

Private sector - Large local company

Sector

Respondent Profile

1

17

12

49

10

11

Elementary school

Secondary school

Vocational college education (e.g. to…

University first degree (e.g. BA, BSc,…

University higher degree (e.g. MSc,…

Professional higher education (e.g. to…

Education


Base: Total (3,879)

7

7

7

6

5

5

4

4

4

3

3

3

3

3

3

3

3

2

2

1

11

3

Real Estate/ Construction/ Property…

Education/ Academia

Engineering/ Design

Manufacturing

Commerce/ Trade/ Retail

Advertising/ Marketing/ Public Relations

Healthcare/ Medical services

IT/ Internet/ E-commerce

Hospitality/ Recreation/ Entertainment

Banking/ Finance

Human Resources

Consumer Goods/ FMCG

Oil, Gas and Petrochemicals

Automotive

Business Consultancy/ Business…

Electricity/ Power Generation/ Water

Telecommunications

Government/ Civil service

Transport/ Travel

Domestic Services

Other private sector

Other public sector

Industry

Other: 10%

Thank you

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