The Basics and Benefits
ASQ Certification The Basics and Benefits Certification and the benefits ASQs certification offerings
Agenda Certification and the benefits ASQs certification offerings The qualifications required How the exams are maintained The testing process What is Certification? A certification is a formal recognition that an individual has demonstrated proficiency in, and comprehension of, a specified Body of Knowledge at a specific point in time. ASQ follows ISO 17024, however is not certified. Internationally accepted and recognized
ASQ Certification is: Internationally accepted and recognized A symbol of excellence, for more than 40 years Endorsed by over 125 corporations ASQ has individuals in over 100 countries certified to one of its exams. ASQ Certification is: A marketplace requirement Peer recognition Personal validation Key Benefits for Individuals
Acquisition new skills and upgrade proficiency Have an additional source of professional/personal pride Invest in their careers, increase in compensation ASQs annual salary survey continues to demonstrate that individuals that are certified earn more income than those that are not. Key Benefits for Organizations
Knowledgeable workforce(technical excellence) Perfecting and sharing newtechniques in the workplace A discriminator in themarketplace An investment in thecompanys future Value of Membership Certification has been rated one of the top three most valued benefits of ASQ membership since 1991. Certification Offerings
Quality Engineer1968 Quality Technician1970 Reliability Engineer1972 Mechanical Inspector1984 Quality Auditor1987 Certification Offerings
Manager of Quality1995 Software Quality Engineer1996 CQA-HACCP Systems1999 Quality Impr. Associate2000 Six Sigma Black Belt2001 Certification Offerings
CQA Biomedical System2002 Calibration Technician2003 Quality Process Analyst2005 Six Sigma Green Belt2006 Pharma GMP Professional2009 Certification Offerings
Six Sigma Master Black Belt2010 Lean Professional (3 levels)*2010 Six Sigma Yellow Belt2015 Supplier Quality Professional2017 * In partnership with SME, AME and Shingo Institute Certification Offerings Certification Offerings Translated Exams Korean CRE, CQE
Mandarin CMQ/OE, CRE, SSBB, SSGB, CQT, CQE Spanish CQT, SSBB, SSGB, CQE, CQPA, CQA, CQIA Portuguese SSBB, CQE, CQA, CMQ/OE Arabic (in 2016) SSGB, CQIA Qualifications Specific requirements for each exam are available on ASQ.org Education Experience Examination Testing Methods Paper Based (today) Computer Based (in the future) Recertification Recertification verifies that you have maintained the same knowledge level you demonstrated when you originally passed the exam. Who Has to Recertify? CMQ/OECQECQA CRECSQESSBB CHACBACPGP CMBBCCTMBB Recertification In a recent survey of people who had recertified, 96% said that the recertification program is understandable, and very easy to use. Recertification CALL ASQ AT (800)-248-1946 Or Visit us at www.asq.org
47 Its Easier than you think!
RECERTIFICATION Its Easier than you think! 39 Recertification Requirements
18 credits over three years Credits are earned through Employment Professional Development Education Society Involvement 41 Only 18 RU credits - over 3 years!!
Employment Professional Development Seminars Workshops Conferences 42 Only 18 RU credits - over 3 years!!
Instructor company internal instructing college, university instructing ASQ exam refresher course instructing Any instruction credits requested must be above and beyond your regular job duties and requirements in order to qualify. 43 Only 18 RU credits - over 3 years!!
Education Company-sponsored in-house courses(computer skills, team building, etc.) University/college courses ASQ-sponsored courses 44 Only 18 RU credits - over 3 years!!
Society Involvement Exam Proctor Meeting/workshop attendance Section/Division committee member Officer: national, division, section 45 Just see how simple!! Full-time employment 10.8 RUs
AQC attendance (once) RUs Company-sponsored training RUs (e.g., project management, Diversity in the Workplace) Section Meetings (2 mtgs/yr.) RUs 20.5 RUs 46 Offerings Target Audience
Quality Engineer (CQE) Principles of product and service quality evaluation and control Quality Process Analyst (CQPA) Under supervision, is involved in qualityimprovement projects Reliability Engineer (CRE) Principles of performance evaluation for product/systems safety, reliability and maintainability 12 Offerings Target Audience
Quality Auditor (CQA) Standards and principles of auditing, questions, evaluations, reports for quality system adequacy HACCP Auditor (CHA) Tests applicants knowledge of the Hazard and Critical Control Point (HACCP) standards 13 Offerings Target Audience
Quality Technician (CQT) Quality problem analysis, inspection sampling plans, SPC applications Quality Inspector (CQI) Hardware documentation, lab and calibration procedures, inspection, process performance, data collection and reports 14 Offerings Target Audience
Software Quality Engineer (CSQE) Development of software processes, measurement, verification and validation, analytical methods, and quality management Manager of Quality/Organizational Excellence (CMQ/OE) Champions process improvement initiatives, supports strategic planning and deployment initiatives 15 Offerings Target Audience
Quality Improvement Associate (CQIA) Basic knowledge of quality tools and their uses and is involved in quality improvement projects Six Sigma Black Belt (CSSBB) Designed to demonstrate competency in the use of Six Sigma methodologies 16 Offerings Target Audience
Biomedical Auditor (CBA) Understands the principles of standards, regulations, directives and guidance for auditing a biomedical system Calibration Technician (CCT) Tests, calibrates, maintains, and repairselectrical, mechanical, electromechanical, analytical, and electronic measuring, recording, and indicating instruments and equipment for conformance to established standards 17 Offerings Target Audience
Six Sigma Green Belt (CSSGB) A paraprofessional, working with process development and documentation, collects and summarizes data, creates and interprets multi-vari studies Pharmaceutical GMP Professional (CPGP) A professional who understands the GMP principles as regulated andguided by national and international agencies for the pharmaceutical industry 18 Offerings Target Audience
Six Sigma Master Black Belt (CSSMB) A professional, working with process development and documentation, collects and summarizes data, creates and interprets multi-vari studies Six Sigma Yellow Belt (CSSYB) A paraprofessional, working with process development and documentation, collects and summarizes data, creates and interprets multi-vari studies Supplier Quality Professional (CSQP) Principles of supplier quality evaluation and control 18 Initial Activities & Preliminary Steps
A Division comes forward with an idea for a certification program. Obtains approval of the concept from the Certification Board Conducts a marketing study to determine potential market Conducta job analysis 19 Exam Development Process
ASQ CERTIFICATIONS Exam Development Process 20 Test Development Job Analysis Workshop Survey Test Specifications
New Cert. approved by ASQBOD 5-year Review of Existing Program Job Analysis Workshop Survey Test Specifications Item-Writing No Item-Review Exam-Review Administer Exam Item Analysis & Scoring Changes Score Exams and Notify Candidates Cut-Score Study New BOK? Yes Review Camera-Ready Version Enough Items in Pool? This process is what gives validity to our exams, so that we are able to show that the process is very thorough and that many people are involved to do our best to create items go into an exam that tests knowledge and will offer the lowest chance for candidates misunderstanding of an item. Item writing results in RAW items that are then reviewed at Item Review Job Analysis Prep Once a new exam has been approved by the ASQ Board of Directors and Certification Board, a draft survey is developed on the basis of input from: Literature Search Subject Matter Experts Advisory (Job Analysis) Committee Survey Review Panel 21 Job Analysis Steps The Advisory Committee identifies the
Typical job responsibilities (what people do on their job) Knowledge base required (what people need to know in order to perform their job) 22 Job Analysis Steps contd.
Based on the work of the advisory committee, a survey is created to ask respondents to rate each entry in terms of Criticality: how important is this task or knowledge? and Frequency: How often is this task performed or knowledge used? 23 Job Analysis Conducted
The Job Analysis Survey is thened to 2,000 qualified individuals for their input. The results of the survey are then Summarized Approved by the sponsoring division Approved by the Certification Board 24 Job Analysis Study A Job Analysis study is conducted every 5 years to ensure the validity of each exam program. The results of the Job Analysis are used to develop theBody of Knowledge. 25 BOK Development Test Specifications Workshop Committee
12-15 subject matter experts Two-day workshop Primary task: translating job analysis survey results into meaningful categories to produce a Body of Knowledge (BOK) 26 Test Specification Committee
The Test Spec Committee determines the number of questions in each area of the BOK, based on the importance of the topic, as well as the depth of testable material. 27 Item Writing 12-16 subject matter experts are trained in item-writing techniques (item = test question) Items are written for each area of the BOK items are developed during the2-day workshop 28 Item Review One 2-day workshop
12 subject matter experts review each question for Accuracy Clarity Appropriateness Diversity 29 Exam Review 12 subject matter experts take a draft version of the exam in advance of the Exam review meeting. Each item on the exam is reviewed once more. The flow of the entire exam is reviewed. 30 Additional Reviews & Workshops
Once the changes from the exam reviewmeeting are made, another ASQ TestDeveloper reviews the exam. A final version of the test is then reviewedby the exam programs subcommittee. If the exam is for a new or updated program,an additional workshop is required to set theCut Score for the new exam. Volunteering More than 50 volunteers participate in the development of each exam. Participation Opportunities
Item Writing Write exam questions Item Review Review the questions Exam Review Take an actual exam and revise questions, as needed, before the test is formally administered Selection Criteria for SMEs
Each member must have good communication skills and be able to work well on a team. Exam teams are chosen with a mix of new and experienced volunteers. Participants cannot be teaching or authoring exam review materials. Benefits of Volunteering
Recertification units (1 per day) Peer networking Learn subject knowledge Learn new technologies Visit ASQ and the staff Contact the Certification Office at ASQ HQ 1-800-248-1946 or
How to Volunteer Contact the Certification Office at ASQ HQ or Contact the Division Liaison responsible for a specific certification QUESTIONS ? ? ?