the balanced scorecard

15
The proven approach that translates STRATEGY into ACTION through your PERFORMANCE MEASUREMENT SYSTEM

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The Balanced Scorecard. The proven approach that translates STRATEGY into ACTION through your PERFORMANCE MEASUREMENT SYSTEM. First….SOME QUESTIONS. 1. Are most of the measures you use purely financial?. 2. Are most of the measures you use output measures, that focus - PowerPoint PPT Presentation

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Page 1: The Balanced Scorecard

The proven approach that translates STRATEGY into ACTIONthrough your PERFORMANCE MEASUREMENT SYSTEM

Page 2: The Balanced Scorecard

3. Would you like to be sure you are building the business for the future, with reports that show how you are progressing?

1. Are most of the measures you use purely financial?

5. Would you like to align your internal processes with customer needs, and at the same time meet shareholder targets?

2. Are most of the measures you use output measures, that focus on what happened in the past - not the current situation or what will happen in the future?

4. Do you find it difficult to develop meaningful performance measures, so they focus everyone's efforts on strategic issues?

6. Would you like your regular reports to reflect your progress toward achieving your organisation’s strategy?

First….SOME QUESTIONS

CLICKHERE

Page 3: The Balanced Scorecard

THE BALANCED SCORECARD HELPS YOUTO MANAGE YOUR ORGANISATION FROMPERSPECTIVES THAT ARE RELEVANT TO TODAY

FinancialInternal

Customers

Learning &

Growth

Page 4: The Balanced Scorecard

WITH THE BALANCED SCORECARD,YOU WILL BE ABLE TO LOOK AT YOUR ORGANISATION IN WAYS THAT BALANCE...

AND

Page 5: The Balanced Scorecard

WITH THE BALANCED SCORECARD,YOU WILL BE ABLE TO LOOK AT YOUR ORGANISATION IN WAYS THAT BALANCE...

AND

Page 6: The Balanced Scorecard

WITH THE BALANCED SCORECARD,YOU WILL BE ABLE TO LOOK AT YOUR ORGANISATION IN WAYS THAT BALANCE...

AND

Page 7: The Balanced Scorecard

WITH THE BALANCED SCORECARD,YOU WILL BE ABLE TO LOOK AT YOUR ORGANISATION IN WAYS THAT BALANCE...

AND

Page 8: The Balanced Scorecard

The Balanced Scorecard is a full set of measures that will give you and ALL your stakeholders

THE FULL PICTURE, and it links it all into A COHERENT, LOGICAL

CONNECTED WHOLE which COMMUNICATES YOUR STRATEGY

throughout your organisation.

DEFINITION

Page 9: The Balanced Scorecard

ARTICULATE THE STRATEGY OF YOUR BUSINESS,ITS LOGIC AND COHERENCE.

ACTIVATE YOUR PEOPLE THROUGH EFFECTIVE COMMUNICATION OF YOUR STRATEGY

ALIGN INDIVIDUAL, ORGANISATIONAL AND CROSS-DEPARTMENTAL INITIATIVES TOWARDS COMMON GOALS

The BENEFITS

APPLY YOUR PERFORMANCE MEASUREMENT SYSTEMTO DRIVE CHANGE AND ACHIEVE YOUR KEYSTRATEGIC GOALS - NOW AND IN THE FUTURE!

When you can translate your strategy into your measurement system,you are in a far better position to execute the strategy.

WHY?

Because when you have the right measures in place,1. You are able to communicate strategic objectives clearly.2. You are able to manage performance to achieve strategic goals.

Page 10: The Balanced Scorecard

Is this the way your performance measurescurrently drive strategy?

Quality Award Partners CAN HELP YOU TO STRAIGHTEN THINGS OUT

Page 11: The Balanced Scorecard

… to the full Formula 1 instrument panel with lead, current and past performance measures...

…THAT PUT YOU IN FULL CONTROL OF YOUR STRATEGIC GOALS.

Quality Award Partners will help you to move from relying only on the traditional

financial rear view mirror...

YesterdayYesterday

Page 12: The Balanced Scorecard

“Building a Balanced Scorecard seems simple, but is deceptively challenging.”From an Executive who tried to do it himself with disappointing results

The Framework

The Philosophy

The Methodology

StrategyDrivers

Measures

Quality Award Partners provide guidance with:

Page 13: The Balanced Scorecard

STRATEGY

Quality Award Partners Balanced Scorecard development process helps put

it all together…quicklyWe assist you to

develop & interpret your strategy into the

lead-current-laggoals & objectivesarchitecture of the

Balanced Scorecard.Through this your strategy becomes

transparent.

Learning/Growth Processes Customers Financial

We then help you develop core measures and key targets.

CORE MEASURES

TARGETS

From this, we guide your deployment of the measurement system into the organisation ...

… and help you to develop a

review process for STRATEGIC PERFORMANCE MANAGEMENT.

Page 14: The Balanced Scorecard

The Balanced Scorecard is used in a very wide range of industries, such as

Health, Government, Defense, Utilities, Telecommunications, Engineering, Services,

Education & Training, and Manufacturing.

mainly by the leading companies in each.

Quality Award Partners can help you position your organisation for leadership.

BUT

Page 15: The Balanced Scorecard

CONTACT

Quality Award Partners

AND PUT OUR IDEAS TO WORK FOR YOU

Quality Award Partners Pty. Ltd.A.C.N. 094 676 641

Suite 4/1182 Burwood Highway(P.O. Box 7149)

UPPER FERNTREE GULLYVictoria 3156 Australia

Tel: (61) 3 9758 4595Fax: (61) 3 9758 9507

Email: [email protected]