the award-winning performance-oriented case study: renowned ridesharing mobile app installation hits...

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The Award-Winning* Performance- Oriented Case Study Renowned ridesharing mobile app installation hits 1,000,000+ *Received 2016 Top Mobile Awards in Big Data Marketing Category

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Page 1: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

The A w a r d -* W i n n i n g

PPPPPPPPP- PPPP PPPPPRenowned ridesharing mobile app installation hits 1,000,000+

*Received 2016 Top Mobile Awards in Big Data Marketing Category

Page 2: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

Campaign Background and Objective

Objective• Boost mobile app installation • Lower cost per first transaction (CPFT)

CampaignPeriod June, 2015 – June, 2016

GeographicTargeting

More than 20 cities across China including first-, and second-tier cities, such as Beijing, Shanghai, Guangzhou, and Shenzhen

Ad Format Mobile Banner

OperatingSystem

• iOS• Android

Results• CPFT decreases 63%• CVR reaches 6.23%

Page 3: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

From download to transaction

Conversion Journey

Download and installridesharing mobile app Register an account Make the first-riding

transaction

APP

Page 4: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

Optimization Strategy Overview Heightening installation rate & first transaction rate throughout 3 phases

Series10.00%

2.00%

4.00%

6.00%

8.00%

10.00%

Impressions Installation rate First transaction rate

Phase 2• A.I. Algorithm Optimization• Increase Conversion

Phase 3• Continuous Performance

Optimization• Improve ROI

1st – 4th Month 5th – 8th Month 9th – 12th Month

Phase 1• Manual Optimization• Accumulate Data

Page 5: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

Phase 1 : Multi-Dimensional Manual Optimization

Location Optimization

Creative Optimization

Time Optimization

Operating System Optimization

Page 6: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

Location & Time Optimization

• The first-tier cities in China had better conversion rates than second-tier cities did.

• It is more likely for mobile users to install a ridesharing mobile app during commute 32%.

Page 7: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

Ran A/B testing to maximize the usage of the most effective creative to encourage call-to-actions.

Creative Optimization

CVR: 5.33% CVR: 6.82% CVR: 4.96%

Page 8: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

The ROI of advertising investments on iOS system was greater than that on Android, as the former one performed a better conversion rate.

Operating System (OS) Optimization

Clicks Installations First transaction0%

10%20%30%40%50%60%70%80%90%

100%

Comparison of Performance by OS

iOS Android

38%

62%

27%

73% 83%

17%

iOS Android

Installation Rate:

Registration

Rate:

First-ride Rate:

Installation Rate:

Registration

Rate:

First-ride Rate:

7.3%

64.2%

61.8%

4.5%

55.2%

54.4%

Page 9: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

Phase 2 : A.I. Algorithm Optimization

Audience Optimization

BehaviorOptimization

AlgorithmOptimization

Page 10: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

Audience Optimization

Vpon’s Data Management Platform (DMP)

Demographics

Interest

Location

Device

App

5 dimensions with 1000+ tags collected from mobile devices

Audience A Audience B Audience C

Profile 1

Analyzed the data and developed audience profiling, segmenting and look-alike audience targeting

Profile 2 Profile 3

Built Target Audience Prediction Model

Page 11: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

Mobile Behavior Optimization

** Image for reference only

TransportationNews

Travel

Health & Fitness

Lifestyle

Finance

Business

Sports

Utilities

Shopping

Weather

Tools

Productivity

Entertainment

Personalized

Education

Photography

Music

CommunicationSocial

医疗The actual number of apps (by category) that installed on the ridesharing mobile app users’

devices

The higher the ratio, the stronger intensity the

ridesharing mobile app users installed the apps (by

category).

It is more likely for users who have downloaded transportation, news, and travel-related apps to download the ridesharing mobile app. The analytics shows that these groups of users show a higher interest.

Analyzed app preference of the ridesharing mobile app users

Page 12: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

Algorithm Optimization

Data scientists developed an unique algorithm based on the massive data collecting during the data accumulation stage.

The algorithm model constantly optimized by machine learning to predict real-time the individual mobile user’s possibility to download, register, take the first ride, etc.

The algorithm identified and prioritized the high potential users programmatically to bid ad impressions via RTB (Real-time Bidding Engine).

Developed a tailor-made algorithm to achieve a better ROI

Page 13: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

Phase 3 : Continuous Performance Optimization

CPI CPFT

Page 14: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

Increase ROI for Ad Investments• 1st – 8th Month: CPI and CPFT were fluctuated and higher during data accumulation stage.• 9th – 12th Month:With the continuous performance optimization, the algorithm worked

in full force and resulted in a significant drop for both CPI and CPFT.

4th Month 8th Month 12th Month

Decrease 81% Decrease 63%

4th Month 8th Month 12th Month

Cost per Installation (CPI) Cost per First Transaction (CPFT)

USD USD

Page 15: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

Overall Campaign Performance

CVR: 6.23%Number of mobile app installation: 1,030,000 Number of first-ride after installation: 298,000

Phase 1 Phase 2 Phase 30.0%

2.0%

4.0%

6.0%

8.0%

10.0%

Comparison of installation rate through 3 phases

4.4%

6.7%8.0%

Phase 1 Phase 2 Phase 3$0

$10

$20

Comparison of cost per first-riding trans-action by 3 phases

USD

Lowered by 63%

Page 16: The Award-winning performance-oriented case study: Renowned ridesharing mobile app installation hits 1,000,000+

For publishers : [email protected] advertisers :[email protected]

www.vpon.com

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