the art of giving constructive feedback-excellent for training
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THE ART OF GIVING CONSTRUCTIVE
FEEDBACK
The Art Of Giving Constructive Feedback
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Feedback – both positive
and negative – reflects the progress of any team/organization/individual. The delivery of effective feedback is a skill that must essentially be mastered by a good leader/manager.
The art of providing an
effective feedback takes a lot of practice and skill.
Broad Guidelines to Providing Effective Feedback
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Make the tone a positive one and base the feedback on facts
Time it right. Too late or too early will render it ineffective.
Limit the focus, do not speak discuss peripheral issues.
Make feedback a routine part of work.
Do not provide negative feedback in public – always ensure appreciation is also delivered effectively.
Feedback: The Need For An Effective One
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Why you need to provide feedback?
In a corporate scenario, every employee needs to be told about his weaknesses/strengths.
For a team leader it is important to maintain performance standards by delivering effective feedback.
Feedback is a channel for effective communication across hierarchies, between teams, and from stakeholders.
Feedback: An Ideal Scenario
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The main purpose of a feedback is to improve a given situation.
Feedback allows the benchmark has to
be identified and has a positive focus. Feedback allows for both appreciation
and criticism to flow through the team/organization.
An ideal feedback helps formulate a
robust action plan for enhancing the individual’s/team’s performance
Need Of The Hour: Different Situations
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Feedback is extremely important in various segments of life. Every human being needs effective feedback for growth and to develop confidence. In a broad classification we can conclude that feedback is extremely essential in the following areas.
Corporate organizations Students in school and universities Players in professional sports arena Team-working environments Professional and non-profit outfits
The Golden Rule: Be Part Of The Solution Not The Problem
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The golden rule of an effective feedback is to improve and make a given situation better.
while providing feedback remember
not to become extremely critical and sound like a problem ringer.
A feedback must have solutions and
must effectively present a solution for the betterment of any given situation. Be positive. The mantra is to motivate.
Real Life Experiences Work Wonders
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Just Like Every Move, The Effective Feedback Has To Timed To Perfection
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Like A Well Oiled Machine, Regular Feedbacks Work Best
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Focus On An Issue; Do Not Talk About Too Many Issues
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.
Avoid Delivering Feedback In Public – Unless It Is Positive
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Negative Feedback: Stick To The Situation Or The Issue And Not The Person
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Effective Feedback: Sign of a good leader
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Making Yourself Heard – And Listen Too
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Feedback is not a criticism. The best feedback can be delivered when both the provider and the receiver agree to work together at resolving the situation.
The feedback provider, in order to be heard, needs to maintain a healthy attitude and refrain from any personal involvement.
Being a good listener helps. Quite often allowing the feedback receiver talk his/her mind reveals a whole new picture.
Learn to gracefully listen to criticism; accept it impersonally and subjectively
The Art Of A Science Called Feedback
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VIDEOS Books Cds
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Excellent for Training , development and improvement
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