The Aloha TableService Solution

Insert Customer Name

Insert Channel Partner Information Here(Logo, Presenter, etc.)

Our Customers, Your Peers

Corporate Franchise

• High employeeturnover

• Increasing complexityof operations

• Theft and shrink

• Food quality and safety

• Food cost

OPERATIONALPRESSURES

• Increased Competition

• Changing Consumer Preferences

• Convenience

• Health and wellness

MARKETPRESSURES

Restaurant Operator

Speed of ServiceCustomer VisitsSales per VisitSales reporting

SALES GROWTH

Average Check Same Store Sales

Labor costs controlsFood cost controls

Data integrity/SecurityStore level P&L

Exception-based analysis

COST CONTROL

Theft and WasteLabor/Sales

The Aloha Technology Ownership Experience Reliability Ease of Use

Low Total Cost of Ownership Unified Solution – End to end

Implementation

Support / ServicesSupport / ServicesIntegrationCustom

DevelopmentTrainingSupport &

MaintenanceHardware

Field Service

InterfacesInterfaces3rd Party Back Office Electronic Payments AuthorizationAccounting/GL

Above Store Configuration ManagementAbove Store Configuration ManagementPrice & Menu Configuration

ScreenDesign

Menu Scheduling

Promotion Management

Inventory Configuration

Enterprise ReportingEnterprise Reporting

Inventory/Food CostManagement

Back Office

Labor Management

Cash Management

HostingHostingHardwareHardware

Consumer-Facing Solutions

Electronic Payment Processing

POS

Delivery

Kitchen Video

Table Management

Gift Cards

Self Service

Loyalty Programs

Reservations

Cashier/Server-Facing Solutions

Aloha TableService Solution

Delivery & To-Go

Gift Card

Kitchen Video

Loyalty

Back Office

Above Store Reporting

Point-of-Sale

Hardware

Aloha TableService Solution

Easiest to use system

Unified end-to-end solution

Reliability and redundancy

Why Buy Aloha?

Superior return to service model

Lowest total cost of ownership

The Aloha TableService Solution

Aloha TableService Solution

40,000+ restaurant installations

Highest customer satisfaction in the industry

More Aloha trained servers than any other POS system

Easiest to Use

More than 125 restaurant installs per week

Average training time is 1-2 hours, vs. 1-2 days

The Aloha TableService Solution

Aloha TableService Solution

Up to 5 year replacement warranty – fixed cost

Whole unit replacement

Best Reliability & Return to Service Model

Advanced exchange next business day base level service

Radiant auto loader (RAL)

Refurbished units are better than original “like new”

The Aloha TableService Solution

Aloha TableService Solution

BOH server fail-over to FOH terminal

Auto print re-routing to terminal on network failure

Best Software Redundancy

Master terminal and full network failure fault tolerance

“Offline” credit card authorizationSimple return to normal operation

The Aloha TableService Solution

Aloha TableService Solution

Better software support

Lowest Total Cost of Ownership

Best field services model

Lower overall ongoing cost over 5-7 years

Able to demonstrate overall value with TCO comparison

The Aloha TableService Solution

Aloha TableService Solution

Hardware

Hardware maintenance

Point-of-sale software

Unified End-to-end Solution

Back office

Gift card, loyalty, kitchen, delivery and a variety of other modules and interfaces

Above store reporting

The Aloha TableService Solution

Aloha TableService Solution

Delivery & To-Go

Gift Card

Kitchen Video

Loyalty

Back Office

Enterprise Reporting

Point of Sale

Hardware

Aloha Point-of-Sale

Fully redundant

Easy to use

On the fly FOH reporting

Integrated credit card processing

FEATURES

Integrated employee performance measurement

Best in industry check splitting, combining and settlement

Point-of-Sale

Aloha Point-of-Sale

Reduced training costs

Increased speed of service and reduced order error

Management and servers stay on the floor with customers

BENEFITS

Continued operations if a system failure occurs

Point-of-Sale

Aloha eCard

FEATURESSecure, turn-key solution

Unlimited card types for special promotions

Gift card balance printed on customer receipt

Enterprise-wide reporting with scheduled reports deliver via email

Flexible configuration using Web-based “Wizards”

Gift Card

Aloha eCard

BENEFITS

Drives revenue growth

85% redemption rate

Drives new customer acquisition

Increased security over paper gift certificates

Can be sold by any server anytime

Gift Card

Aloha eFrequency

FEATURESMultiple plan types: item, point, frequency, dollar or random

Flexible rewards: instant discounts, gift card credit and “bounce-back vouchers”

Easy set-up at both POS site and corporate level

Enterprise reporting options including customer history and management alerts

Loyalty

Aloha eFrequency

BENEFITS

Stimulate repeat business

Drive sales of high margin items

Develop more effective target marketing programs

Streamline loyalty program administration

Mold customers into profit yielding members

Loyalty

Aloha Kitchen Display System

Enhanced order production mgmt through cook-time routing

FEATURES

Monitoring of key production metrics for improved ticket times

Integrated manager alerts

Advanced expediter functionality

Easy to use and configurable reporting

Kitchen Display System

Aloha Kitchen Display System

Improved production efficiency

Reduced supply cost with elimination of paper tickets

BENEFITS

Reduced counter clutter and equipment needs by eliminating kitchen printers

Reduce kitchen staff training time

Improve guest service by keeping servers and floor manager in the front of the house

Kitchen Display System

Aloha Delivery

Manage delivery/to-go drivers/servers

Caller ID integration

FEATURES

POS-integrated delivery and to-go order management

Maintains customer information and previous order

Delivery/To-Go

Aloha Delivery

Increase driver/server productivity with easy-to-use driver management functionality

Save order entry time with auto-recognition of customer through caller ID

BENEFITS

Move easily from POS order entry to customer and delivery/to go screens

Increase customer satisfaction and service level through customer and order history

Delivery/To-Go

Aloha Inventory Control

FEATURES

Easy to use application interface

Multi-unit capable

Actual vs. theoretical cost

Interfaces to GL applications

Choice of costing methods

Receiving by exception

Multiple stocking locations

Back office

Aloha Inventory Control

BENEFITS

Control product costs and increased profitability

Reduce food and labor costs

Reduce cost through process automation

Control multiple operations with real time reporting and analysis

Back office

Aloha Enterprise

Real-time web-based reporting

Real-time business alerts, based on desired thresholds

Consolidated multi-store reporting with extensive drill-downs

FEATURES

Automated GL integration

Accessible anytime, anywhere

Above Store Reporting

Aloha Enterprise

Always in-touch with e-mail alerts

Significant time and labor cost savings through automation

BENEFITS

Allows proactive management of select controllables

Improved management focus through custom report views

Above Store Reporting

Radiant Hardware

Bright 15-inch touch screen

Widest range of CPU configurations available

Up to eight powered serials ports

Four USB ports

One digital video port

Two PS/2 ports

Two dedicated cash drawer ports

One PCI expansion slot

FEATURESP1500 Series

Radiant Hardware

High brightness 12-inch color display

Biometric login

Four powered serials ports

Four USB 2.0 ports

One DVI-I port

Two PS/2 ports

Two dedicated cash drawer ports

One mini-PCI expansion slot

FEATURESP1200 Series

Radiant Hardware

S336 products offered in basic and advanced configurations

S4500 products offered in secure or standard front panel

All products include the same Intel long-life motherboard

Products differ in CPU, hard-drive, network cards and case options

FEATURESBack Office PC’s

Radiant Hardware

Hardened design with solid state logic

10/100 Ethernet networking

Compact LCD or CRT displays

Hardened 16-button bump bar and support for local kitchen printers

Intel® ARM CPU and Microsoft® Windows® CE 5.0

4 LEDs for network, power and processor support

FEATURESKitchen Production System

Radiant Hardware

Works seamlessly with the Aloha POS

4x20 back-lit LCD display

Wall mounted installation with 10 Base–T networking

Standard numeric keypad, biometric login, function keys for punch/meal/break in and out

80MHz RISC=based processor and Microsoft® Windows® CE 3.0

FEATURESAloha Timeclock

Aloha TableService Solution

Easiest to use system

Unified end-to-end solution

Reliability and redundancy

Why Buy Aloha?

Superior return to service model

Lowest total cost of ownership

The Aloha TableService Solution

The Aloha TableService Solution

Insert Customer Name

Insert Channel Partner Information Here(Logo, Presenter, etc.)