the 2000-2005 world outlook for professional computer services (strategic planning series)

Cover

title:author:

publisher:isbn10|asin:printisbn13:ebookisbn13:

language:subject

publicationdate:lcc:ddc:

subject:

Pagei

The2000-2005WorldOutlookforProfessionalComputerServices

Pageii

COPYRIGHTNOTICEISBN:0-7576-5080-5

AllofIconGroupLtd.publicationsarecopyrighted.Copyingourpublicationsinwholeorinpart,forwhateverreason,isaviolationofcopyrightslawsandcanleadtopenaltiesandfines.

Shouldyouwanttocopytables,graphsorothermaterialsfromourpublications,pleasecontactustorequestpermission.IconGroupLtd.oftengrantspermissionforverylimitedreproductionofourpublicationsforinternaluse,pressreleases,andacademicresearch.Suchreproductionrequires,however,confirmedpermissionfromIconGroupLtd.Pleasereadthefullcopyrightnotice,disclaimer,anduseragreementprovisionsattheendofthisreport.

IMPORTANTDISCLAIMER

NeitherIconGroupLtd.noritsemployeescanbeheldaccountablefortheuseandsubsequentactionsoftheuseroftheinformationprovidedinthispublication.Greateffortshavebeenmadetoensuretheaccuracyofthedata,butwecannotguarantee,giventhevolumeofinformation,accuracy.Sincetheinformationgiveninthisreportisforward-looking,thereadershouldreadthedisclaimerstatementanduseragreementprovisionsattheendofthisreport.

Pageiii

AboutIconGroupLtd.

IconGroupLtd.'sprimarymissionistoassistmanagerswiththeirinternationalinformationneedsusingforward-lookingeconomicanalysis.IconGrouphasfieldofficesinSanDiego,Paris,Singapore,HongKongandLomé,Togo(WestAfrica).IconGrouphaspublishedhundredsofmulti-clientdatabases,andglobal/regionalmarketdata,industryandcountrypublications.

Global/RegionalManagementStudies.Summarizingover210countries,managementstudiesaregenerallyorganizedintoregionalvolumesandcoverkeymanagementfunctions.Thehumanresourceseriescoversminimumwages,childlabor,unionizationandcollectivebargaining.Theinternationallawseriescoversmediacontrolandcensorship,searchandseizure,andtrialjusticeandpunishment.Thediversitymanagementseriescoversavarietyofenvironmentalcontextdriversthateffectglobaloperations.Theseincludewomen'srights,children'srights,discrimination/racism,andreligiousforcesandrisks.Globalstrategicplanningstudiescovereconomicriskassessments,politicalriskassessments,foreigndirectinvestmentstrategy,intellectualpropertystrategy,andexportstrategy.Financialmanagementstudiescovertaxesandtariffs.Globalmarketingstudiesfocusontargetsegments(e.g.seniors,children,women)andstrategicmarketingplanning.

CountryStudies:Oftenmanagersneedanin-depth,yetbroadandup-to-dateunderstandingofacountry'sstrategicmarketpotentialandsituationbeforethefirstfieldtriporinvestmentproposal.Coveringover190countries,eachstudyconsistsofforward-lookinganalysis,statistics,forecasts,andinformationofrelevancetomanagers.Thestudiesarecontinuallyupdatedtoensurethatthereportshavethemostrelevantinformationavailable.Inadditiontorawinformation,thereportsproviderelevantanalyseswhichputamoregeneralperspectiveonacountry(seeninthecontextofrelativeperformancevis-à-visbenchmarks).

Industry&TradeStudies:Companiesareracingtobecomemore

international,ifnotglobalintheirstrategies.Forover2000product/industrycategories,thesereportsgivethereaderaconcisesummaryoflatentmarketforecasts,pro-formafinancials,importcompetitionprofiles,keyreferencesandtrendsacross200countriesoftheworld.Somereportsfocusonaparticularproductandregion(uptofourregionsperproduct),whileothersfocusonaproductwithinaparticularcountry.

IntranetSubscriptions:IconGroupLtd.nowoffersfullintranetsubscriptionswhichbringsmillionsofdollarsofhigh-endglobalmarketresearchtothemanager'spersonalcomputer.Formoreinformation,pleasecontactIconGroupviaourwebsite:www.icongroupedition.com,orpleaseemail:[email protected].

Inadditiontothesereports,IconGrouppublishessimilarstudiesforotherproductcategories,issueareas,regionsoftheworld,countries,citiesandstates(inthecaseoftheUnitedStates).Ifyouwishtoreceiveareportthatiscustomizedoraddressingaparticularissue,feelfreetocontactIconGroup:

IconGroupCustomerService4370LaJollaVillageDrive,FourthFloorSanDiego,CA92122USATel:858-546-4340Fax:858-546-4341Email:[email protected]:www.icongroupedition.com

Note:asstatementsandstatisticsinthisreportareforward-looking,thereaderneedstoreadthelastchapterfordisclaimersanduseragreementprovisions.

Pageiv

TableofContents

1INTRODUCTION 9

1.1Overview 9

1.2MarketPotentialEstimationMethodology 9

1.3TheWorldwideMarketPotentialforProfessionalcomputerservices

11

2AFRICA:PROFESSIONALCOMPUTERSERVICES 12

2.1ExecutiveSummary 12

2.2Algeria 14

2.3Angola 14

2.4Benin 15

2.5Botswana 15

2.6BurkinaFaso 16

2.7Burundi 16

2.8Cameroon 17

2.9CapeVerde 17

2.10CentralAfricanRepublic 18

2.11Chad 18

2.12Comoros 19

2.13Congo(formerlyZaire) 19

2.14Djibouti 20

2.15Egypt 20

2.16EquatorialGuinea 21

2.17Eritrea 21

2.18Ethiopia 22

2.19Gabon 22

2.20Ghana 23

2.21Guinea 23

2.22Guinea-Bissau 24

2.23Ivorycoast 24

2.24Kenya 25

2.25Lesotho 25

2.26Liberia 26

2.27Libya 26

2.28Madagascar 27

2.29Malawi 27

2.30Mali 28

2.31Mauritania 28

2.32Mauritius 29

2.33Morocco 29

2.34Mozambique 30

2.35Namibia 30

2.36Niger 31

2.37Nigeria 31

Pagev

2.38RepublicofCongo 32

2.39Rwanda 32

2.40SaoTomeEPrincipe 33

2.41Senegal 33

2.42SierraLeone 34

2.43Somalia 34

2.44SouthAfrica 35

2.45Sudan 35

2.46Swaziland 36

2.47Tanzania 36

2.48TheGambia 37

2.49Togo 37

2.50Tunisia 38

2.51Uganda 38

2.52Zambia 39

2.53Zimbabwe 39

3ASIA:PROFESSIONALCOMPUTERSERVICES 40


3.2Bangladesh 42

3.3Bhutan 42

3.4Brunei 43

3.5Burma 43

3.6Cambodia 44

3.7China 44

3.8HongKong 45

3.9India 45

3.10Indonesia 46

3.11Japan 46

3.12Laos 47

3.13Macau 47

3.14Malaysia 48

3.15Maldives 48

3.16Mongolia 49

3.17Nepal 49

3.18NorthKorea 50

3.19PapuaNewGuinea 50

3.20Philippines 51

3.21Seychelles 51

3.22Singapore 52

3.23SouthKorea 52

3.24SriLanka 53

3.25Taiwan 53

3.26Thailand 54

3.27Vietnam 54

Pagevi

4EUROPE:PROFESSIONALCOMPUTERSERVICES 55


4.2Albania 57

4.3Andorra 57

4.4Austria 58

4.5Belarus 58

4.6Belgium 59

4.7BosniaandHerzegovina 59

4.8Bulgaria 60

4.9Croatia 60

4.10Cyprus 61

4.11CzechRepublic 61

4.12Denmark 62

4.13Estonia 62

4.14Finland 63

4.15France 63

4.16Georgia 64

4.17Germany 64

4.18Greece 65

4.19Hungary 65

4.20Iceland 66

4.21Ireland 66

4.22Italy 67

4.23Kazakhstan 67

4.24Latvia 68

4.25Liechtenstein 68

4.26Lithuania 69

4.27Luxembourg 69

4.28Macedonia 70

4.29Malta 70

4.30Moldova 71

4.31Monaco 71

4.32Netherlands 72

4.33Norway 72

4.34Poland 73

4.35Portugal 73

4.36Romania 74

4.37Russia 74

4.38SerbiaandMontenegro 75

4.39Slovakia 75

4.40Slovenia 76

4.41Spain 76

4.42Sweden 77

4.43Switzerland 77

Pagevii

4.44Ukraine 78

4.45UnitedKingdom 78

5LATINAMERICA:PROFESSIONALCOMPUTERSERVICES

79


5.2Argentina 81

5.3Belize 81

5.4Bolivia 82

5.5Brazil 82

5.6Chile 83

5.7Colombia 83

5.8CostaRica 84

5.9Ecuador 84

5.10ElSalvador 85

5.11Guatemala 85

5.12Guyana 86

5.13Honduras 86

5.14Mexico 87

5.15Nicaragua 87

5.16Panama 88

5.17Paraguay 88

5.18Peru 89

5.19Suriname 89

5.20Uruguay 90

5.21Venezuela 90

6NORTHAMERICA&THECARIBBEAN:PROFESSIONALCOMPUTERSERVICES

91


6.2AntiguaandBarbuda 93

6.3Bahamas 93

6.4Barbados 94

6.5Bermuda 94

6.6Canada 95

6.7Cuba 95

6.8Dominica 96

6.9DominicanRepublic 96

6.10Grenada 97

6.11Haiti 97

6.12Jamaica 98

6.13Martinique 98

6.14NetherlandsAntilles 99

6.15St.KittsandNevis 99

6.16St.Lucia 100

6.17St.VincentandtheGrenadines 100

6.18TrinidadandTobago 101

Pageviii

6.19UnitedStates 101

7OCEANA:PROFESSIONALCOMPUTERSERVICES 102


7.2AmericanSamoa 103

7.3Australia 104

7.4Fiji 104

7.5Kiribati 105

7.6MarshallIslands 105

7.7MicronesiaFederation 106

7.8Nauru 106

7.9NewZealand 107

7.10Palau 107

7.11SolomonIslands 108

7.12Tonga 108

7.13Tuvalu 109

7.14Vanuatu 109

8THEMIDDLEEAST:PROFESSIONALCOMPUTERSERVICES

110


8.2Afghanistan 112

8.3Armenia 112

8.4Azerbaijan 113

8.5Bahrain 113

8.6Iran 114

8.7Iraq 114

8.8Israel 115

8.9Jordan 115

8.10Kuwait 116

8.11Kyrgyzstan 116

8.12Lebanon 117

8.13Oman 117

8.14Pakistan 118

8.15Qatar 118

8.16SaudiArabia 119

8.17SyrianArabRepublic 119

8.18Tajikistan 120

8.19Turkey 120

8.20Turkmenistan 121

8.21UnitedArabEmirates 121

8.22Uzbekistan 122

8.23Yemen 122

9DISCLAIMERS,WARRANTEES,ANDUSERAGREEMENTPROVISIONS

123

9.1Disclaimers&SafeHarbor 123

9.2IconGroupLtd.UserAgreementProvisions 124

1INTRODUCTION

1.1OVERVIEW

Theliberalizationofmarketshasleadtorecordlevelsofinternationalinvestments.IconGroup'sprimarymissionistoassistinternationalmanagerstobetterplanandimplementstrategiesinaglobaleconomy.Itdoessobyprovidingvariousspecializedindustryreports,databases,publicationsandservicestoitsclients.ThisreportisoneofmanypublishedbyIconGroupLtd.toassistexecutivesandplannersinmonitoringandanalyzingworldmarkets.Inadditiontoindustry-specificstudies,IconGroupLtd.'sreportscoverhumanresourcesmanagement,exportstrategies,investmentstrategies,entry&marketingstrategies,politicalandeconomicriskassessmentsandlegaltrends(e.g.,intellectualproperty,licensing,andcorruption).

Thisreportcoverstheworldoutlookforprofessionalcomputerservicesacross235countries.Foreachyearreported,theestimatesaregivenforthelatentdemandforthecountryinquestion.IconGroupusesanumberofproprietaryeconometricmodelswhichprojecteconomicchangeswithineachcountryandacrosscountries.Fromthere,marketpotentialestimatesarecreated.Theunitsusedinthisreportare:US$mln.

Asshowninthereport,themarketpotentialforprofessionalcomputerservicesisexpectedtoreach$695,949.94millionby2005.Thedistributionoftheworldmarket,however,willnotbeevenlydistributedacrossregions.NorthAmerica&theCaribbeanwillbethelargestmarketwith$353,792.62millionor50.84percent,followedbyAsiawith$209,247.64millionor30.07percent,andthenEuropewith$89,828.21millionor12.91percentoftheworldmarket.Inessence,ifafirmtargetsthesetop3regions,theycovercome93.82percentoftheworldwidedemandforprofessionalcomputerservices.

1.2MARKETPOTENTIALESTIMATIONMETHODOLOGY

IconGroupusesanumberofmethodologiestocreatemarketpotentialestimatesforproductsandservicesacrossmarkets,whetheratthelevelofaregion,country,orcity.Inthisreport,twomodellingapproachesareused.Thefirstinvolvesmodellingtheeconomicfundamentalsofeachmarketovertime.Thisisbasedonstandardmodelsofeconomicgrowth(e.g.focussingongrowthofincome,orgrossdomesticproductpercapita).Thesecondapproachismoresubtle.

Thesecondapproachinvolvescollectinginformationonthemarketsizeormarketpotentialfortheparticularproductorserviceinquestion,typicallyinnationalcurrency,andtranslatingtheseintoacommoncurrency.IconGroupusestheU.S.dollarasitscommoncurrencyacrossmarkets.Forsomecategoriesandmarkets,basicdemandindicatorsarereportedinnationalstatistics,asismostlythecasefortheUnitedStatesandotherdevelopedmarkets.Inmostoftheworld's230countries,however,fewstatisticsareavailable.Forthese,IconGroupuses

econometricmodelstoestimatethesemarkets,andforecasttheseovertime.Astrueforallforward-lookingeconomicforecasts,certaincriticalassumptionsmustbemade.Twotypesofassumptionsaremadeforthemodelsusedinthisreport.Thefirsttypecoversthesocioeconomicandglobalenvironment.Inessence,IconGroupassumesthatdynamicsseeninthepastarelikelytocontinueinthefuture,withoutmajordiscontinuouschanges.Forexample,ifacity,countryorregionhasnotseencivilstrife,majorrecessions,orsubstantialforeignexchangeorcurrencychanges,thisisassumedtobethecaseovertheforecastperiod.Likewise,theworldwidedemandisforeseentoprogressinafashionsimilartothatseeninhistoricalfigures,basedonaggregateddatacollectedatthenationallevel.Theextenttowhichtheseassumptionsareviolatedinthefuturewillsurelyaffecttheaccuracyoftheforecastspresentedhere.

Thesecondtypeofassumptionisofgreaterimportance,especiallyforthosemarketswhereinsufficientlocalinformationisreportedinthepublicdomain,orinmarketswherethereishigheruncertainty.Here,weusecross-countryeconometricmodelsofdemand,oftencalledacross-sectionalpooledtimeseriesmodelswithvaryingparameters.Insimpleterms,weassumeanunderlyingconsumptionfunctionthatisallowedtovaryovertimeandacrossgeographicmarkets.Economistshavelongproposedvariousconsumptionfunctions.TheseincludeJohnMaynardKeynes,SimonKuznets,IrvingFisher,FrancoModigliani,AlbertAndo,RichardBrumberg,andMiltonFriedman.Acrossthese,andotherauthors,theconsumptionofaproduct(asopposedtotheamountproduced)isforeseentovarydependingonanumberoflocalfactorsandthetimeframethatoneconsiders(short-,medium-andlong-run).Ingeneral,thevarianceofthemarketpotentialacrossmarketsisforeseentobeafunctionofvariancesinincome,wealth,interestrates,expectedfutureincome,andavarietyofexogenousfactors,includinggeographyandculture.IconGroupforecastsprimarilyrelyonnon-culturaleconomicfactorsinmodellingcross-marketdemand,foragivenproductorservice.Wealsomodelthemarketpotentialusingaconsumptionfunctionwhichassumesaconstantaveragepropensitytoconsumeinthelongrun(i.e.asincomesrise,averageconsumptionratesdonotfall,asearlierargued

byKeynes).Oncethecross-marketmodelofdemandisspecified,itiscombinedwiththelocaleconomicmodelsdescribedabove.Asinalleconometricexercises,thelackoflocalmarketfiguresinthepublicdomainresultsinestimationerrors.Furthermore,manyinterveningfactorsmayariseovertimethatcanmateriallyaffecttheaccuracyoftheforecasts,includingchangesinlocaleconomicconditions,changesinpoliticalregimes,improvementsinprimarydata,andcurrencyfluctuations,amongotherfactors.Astheestimatesandforecastsreportedhereareforward-lookingandsubjecttoassumption-inducederrors,youareaskedtoreadthecaveatsanddisclaimersattheendofthisreport.

1.3THEWORLDWIDEMARKETPOTENTIALFORPROFESSIONALCOMPUTERSERVICES

WorldwideMarketPotentialforProfessionalcomputerservices(US$mln):2000

Region LatentDemandUS$mln%ofGlobe

NorthAmerica&theCaribbean 219,231 48.2

Asia 134,845 29.7

Europe 65,036 14.3

LatinAmerica 18,038 4.0

MiddleEast 9,518 2.1

Oceana 6,851 1.5

Africa 1,066 0.2

Total 454,586 100.0

Source:IconGroupLtd.,copyright2000,www.icongroupedition.com

WorldwideMarketPotentialforProfessionalcomputerservices(US$mln):2000

WorldMarketProfessionalcomputerservices:1995-2005

Year WorldMarketUS$mln

1995 219,724.32

1996 245,612.93

1997 283,764.40

1998 342,663.56

1999 397,841.72

2000 454,625.14

2001 497,067.01

2002 540,206.63

2003 587,459.26

2004 639,226.59

2005 695,949.94


2AFRICA:PROFESSIONALCOMPUTERSERVICES

2.1EXECUTIVESUMMARY

MarketPotentialforProfessionalcomputerservicesinAfrica(US$mln):2000

Country LatentDemandUS$mln %ofAfrica

Algeria 504 47.16%

SouthAfrica 201 18.82%

Egypt 67 6.23%

Nigeria 56 5.21%

Libya 47 4.40%

Morocco 34 3.18%

Tunisia 13 1.19%

Cameroon 12 1.16%

Sudan 10 0.93%

Ivorycoast 9 0.88%

Angola 9 0.81%

Kenya 9 0.81%

Congo(formerlyZaire) 9 0.79%

Tanzania 6 0.58%

Ghana 6 0.56%

Ethiopia 6 0.54%

Zimbabwe 6 0.53%

Senegal 5 0.50%

Uganda 5 0.49%

Gabon 5 0.45%

Botswana 3 0.31%

Zambia 3 0.30%

BurkinaFaso 3 0.27%

Madagascar 3 0.26%

Guinea 3 0.24%

Other 32 3.35%

Total 1,066 100.00%


MarketPotentialforProfessionalcomputerservicesinAfrica(US$mln):2000

TheMarketforProfessionalcomputerservicesinAfrica:1995-2005

Year US$mln %ofGlobe

1995753.45 0.34

1996802.06 0.33

1997903.66 0.32

1998962.90 0.28

1999 1,014.960.26

2000 1,069.060.24

2001 1,130.890.23

2002 1,198.35 0.22

2003 1,271.260.22

2004 1,350.090.21

2005 1,435.300.21


2.2ALGERIA

Professionalcomputerservices(US$mln):Algeria1995-2005

Year Algeria %ofRegion %ofGlobe

1995 335 44.40% 0.15%

1996 361 44.98% 0.14%

1997 425 47.06% 0.14%

1998 455 47.26% 0.13%

1999 479 47.19% 0.12%

2000 504 47.16% 0.11%

2001 531 46.93% 0.10%

2002 559 46.63% 0.10%

2003 588 46.29% 0.10%

2004 620 45.90% 0.00%

2005 653 45.47% 0.00%


2.3ANGOLA

Professionalcomputerservices(US$mln):Angola1995-2005

Year Angola %ofRegion %ofGlobe

1995 6 0.75% 0.00%

1996 6 0.74% 0.00%

1997 7 0.78% 0.00%

1998 8 0.84% 0.00%

1999 8 0.83% 0.00%

2000 9 0.81% 0.00%

2001 9 0.82% 0.00%

2002 10 0.83% 0.00%

2003 11 0.83% 0.00%

2004 11 0.84% 0.00%

2005 12 0.85% 0.00%


2.4BENIN

Professionalcomputerservices(US$mln):Benin1995-2005

Year Benin %ofRegion %ofGlobe

1995 1 0.17% 0.00%

1996 1 0.16% 0.00%

1997 2 0.17% 0.00%

1998 2 0.18% 0.00%

1999 2 0.18% 0.00%

2000 2 0.17% 0.00%

2001 2 0.18% 0.00%

2002 2 0.18% 0.00%

2003 2 0.18% 0.00%

2004 3 0.19% 0.00%

2005 3 0.19% 0.00%


2.5BOTSWANA

Professionalcomputerservices(US$mln):Botswana1995-2005

Year Botswana %ofRegion %ofGlobe

1995 2 0.26% 0.00%

1996 2 0.26% 0.00%

1997 3 0.28% 0.00%

1998 3 0.31% 0.00%

1999 3 0.31% 0.00%

2000 3 0.31% 0.00%

2001 4 0.31% 0.00%

2002 4 0.31% 0.00%

2003 4 0.30% 0.00%

2004 4 0.30% 0.00%

2005 4 0.30% 0.00%


2.6BURKINAFASO

Professionalcomputerservices(US$mln):BurkinaFaso1995-2005

Year BurkinaFaso %ofRegion %ofGlobe

1995 2 0.25% 0.00%

1996 2 0.25% 0.00%

1997 2 0.26% 0.00%

1998 3 0.28% 0.00%

1999 3 0.27% 0.00%

2000 3 0.27% 0.00%

2001 3 0.27% 0.00%

2002 3 0.27% 0.00%

2003 4 0.28% 0.00%

2004 4 0.28% 0.00%

2005 4 0.28% 0.00%


2.7BURUNDI

Professionalcomputerservices(US$mln):Burundi1995-2005

Year Burundi %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.00% 0.00%

1997 1 0.00% 0.00%

1998 1 0.10% 0.00%

1999 1 0.10% 0.00%

2000 1 0.10% 0.00%

2001 1 0.10% 0.00%

2002 1 0.10% 0.00%

2003 1 0.10% 0.00%

2004 1 0.10% 0.00%

2005 1 0.10% 0.00%


2.8CAMEROON

Professionalcomputerservices(US$mln):Cameroon1995-2005

Year Cameroon %ofRegion %ofGlobe

1995 8 1.01% 0.00%

1996 8 1.01% 0.00%

1997 10 1.07% 0.00%

1998 11 1.18% 0.00%

1999 12 1.18% 0.00%

2000 12 1.16% 0.00%

2001 13 1.16% 0.00%

2002 14 1.16% 0.00%

2003 15 1.16% 0.00%

2004 16 1.16% 0.00%

2005 17 1.15% 0.00%


2.9CAPEVERDE

Professionalcomputerservices(US$mln):CapeVerde1995-2005

Year CapeVerde %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.02% 0.00%

1999 0 0.02% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


2.10CENTRALAFRICANREPUBLIC

Professionalcomputerservices(US$mln):CentralAfricanRepublic1995-2005

Year CentralAfricanRepublic %ofRegion %ofGlobe

1995 1 0.10% 0.00%

1996 1 0.10% 0.00%

1997 1 0.10% 0.00%

1998 1 0.11% 0.00%

1999 1 0.11% 0.00%

2000 1 0.11% 0.00%

2001 1 0.11% 0.00%

2002 1 0.11% 0.00%

2003 1 0.11% 0.00%

2004 2 0.11% 0.00%

2005 2 0.11% 0.00%


2.11CHAD

Professionalcomputerservices(US$mln):Chad1995-2005

Year Chad %ofRegion %ofGlobe

1995 1 0.10% 0.00%

1996 1 0.10% 0.00%

1997 1 0.10% 0.00%

1998 1 0.11% 0.00%

1999 1 0.11% 0.00%

2000 1 0.11% 0.00%

2001 1 0.11% 0.00%

2002 1 0.11% 0.00%

2003 1 0.11% 0.00%

2004 2 0.11% 0.00%

2005 2 0.11% 0.00%


2.12COMOROS

Professionalcomputerservices(US$mln):Comoros1995-2005

Year Comoros %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.02% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


2.13CONGO(FORMERLYZAIRE)

Professionalcomputerservices(US$mln):Congo(formerlyZaire)1995-2005

Year Congo(formerlyZaire) %ofRegion %ofGlobe

1995 5 0.62% 0.00%

1996 5 0.63% 0.00%

1997 6 0.69% 0.00%

1998 7 0.77% 0.00%

1999 8 0.79% 0.00%

2000 9 0.79% 0.00%

2001 9 0.78% 0.00%

2002 9 0.76% 0.00%

2003 10 0.75% 0.00%

2004 10 0.73% 0.00%

2005 10 0.71% 0.00%


2.14DJIBOUTI

Professionalcomputerservices(US$mln):Djibouti1995-2005

Year Djibouti %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 1 0.00% 0.00%

2003 1 0.00% 0.00%

2004 1 0.00% 0.00%

2005 1 0.00% 0.00%


2.15EGYPT

Professionalcomputerservices(US$mln):Egypt1995-2005

Year Egypt %ofRegion %ofGlobe

1995 40 5.32% 0.00%

1996 45 5.61% 0.00%

1997 50 5.53% 0.00%

1998 55 5.71% 0.00%

1999 61 5.96% 0.00%

2000 67 6.23% 0.00%

2001 73 6.48% 0.00%

2002 81 6.72% 0.00%

2003 89 6.97% 0.00%

2004 98 7.22% 0.00%

2005 107 7.47% 0.00%


2.16EQUATORIALGUINEA

Professionalcomputerservices(US$mln):EquatorialGuinea1995-2005

Year EquatorialGuinea %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.01% 0.00%

2005 0 0.00% 0.00%


2.17ERITREA

Professionalcomputerservices(US$mln):Eritrea1995-2005

Year Eritrea %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 1 0.00% 0.00%


2.18ETHIOPIA

Professionalcomputerservices(US$mln):Ethiopia1995-2005

Year Ethiopia %ofRegion %ofGlobe

1995 4 0.48% 0.00%

1996 4 0.48% 0.00%

1997 5 0.51% 0.00%

1998 5 0.55% 0.00%

1999 6 0.55% 0.00%

2000 6 0.54% 0.00%

2001 6 0.54% 0.00%

2002 7 0.55% 0.00%

2003 7 0.55% 0.00%

2004 7 0.55% 0.00%

2005 8 0.55% 0.00%


2.19GABON

Professionalcomputerservices(US$mln):Gabon1995-2005

Year Gabon %ofRegion %ofGlobe

1995 3 0.39% 0.00%

1996 3 0.39% 0.00%

1997 4 0.41% 0.00%

1998 4 0.45% 0.00%

1999 5 0.45% 0.00%

2000 5 0.45% 0.00%

2001 5 0.45% 0.00%

2002 5 0.45% 0.00%

2003 6 0.45% 0.00%

2004 6 0.45% 0.00%

2005 6 0.45% 0.00%


2.20GHANA

Professionalcomputerservices(US$mln):Ghana1995-2005

Year Ghana %ofRegion %ofGlobe

1995 4 0.53% 0.00%

1996 4 0.53% 0.00%

1997 5 0.55% 0.00%

1998 6 0.59% 0.00%

1999 6 0.58% 0.00%

2000 6 0.56% 0.00%

2001 6 0.57% 0.00%

2002 7 0.58% 0.00%

2003 8 0.59% 0.00%

2004 8 0.59% 0.00%

2005 9 0.60% 0.00%


2.21GUINEA

Professionalcomputerservices(US$mln):Guinea1995-2005

Year Guinea %ofRegion %ofGlobe

1995 2 0.22% 0.00%

1996 2 0.22% 0.00%

1997 2 0.23% 0.00%

1998 2 0.25% 0.00%

1999 3 0.25% 0.00%

2000 3 0.24% 0.00%

2001 3 0.24% 0.00%

2002 3 0.25% 0.00%

2003 3 0.25% 0.00%

2004 3 0.25% 0.00%

2005 4 0.25% 0.00%


2.22GUINEA-BISSAU

Professionalcomputerservices(US$mln):Guinea-Bissau1995-2005

Year Guinea-Bissau %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.01% 0.00%


2.23IVORYCOAST

Professionalcomputerservices(US$mln):Ivorycoast1995-2005

Year Ivorycoast %ofRegion %ofGlobe

1995 6 0.83% 0.00%

1996 7 0.82% 0.00%

1997 8 0.85% 0.00%

1998 9 0.92% 0.00%

1999 9 0.90% 0.00%

2000 9 0.88% 0.00%

2001 10 0.89% 0.00%

2002 11 0.90% 0.00%

2003 12 0.91% 0.00%

2004 13 0.92% 0.00%

2005 13 0.93% 0.00%


2.24KENYA

Professionalcomputerservices(US$mln):Kenya1995-2005

Year Kenya %ofRegion %ofGlobe

1995 6 0.77% 0.00%

1996 6 0.75% 0.00%

1997 7 0.78% 0.00%

1998 8 0.84% 0.00%

1999 8 0.83% 0.00%

2000 9 0.81% 0.00%

2001 9 0.82% 0.00%

2002 10 0.83% 0.00%

2003 11 0.84% 0.00%

2004 12 0.85% 0.00%

2005 12 0.86% 0.00%


2.25LESOTHO

Professionalcomputerservices(US$mln):Lesotho1995-2005

Year Lesotho %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.00% 0.00%

1997 1 0.08% 0.00%

1998 1 0.00% 0.00%

1999 1 0.00% 0.00%

2000 1 0.00% 0.00%

2001 1 0.00% 0.00%

2002 1 0.00% 0.00%

2003 1 0.00% 0.00%

2004 1 0.00% 0.00%

2005 1 0.10% 0.00%


2.26LIBERIA

Professionalcomputerservices(US$mln):Liberia1995-2005

Year Liberia %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.08% 0.00%

1997 1 0.00% 0.00%

1998 1 0.10% 0.00%

1999 1 0.10% 0.00%

2000 1 0.10% 0.00%

2001 1 0.00% 0.00%

2002 1 0.00% 0.00%

2003 1 0.00% 0.00%

2004 1 0.00% 0.00%

2005 1 0.00% 0.00%


2.27LIBYA

Professionalcomputerservices(US$mln):Libya1995-2005

Year Libya %ofRegion %ofGlobe

1995 27 3.55% 0.00%

1996 30 3.75% 0.00%

1997 34 3.79% 0.00%

1998 39 4.02% 0.00%

1999 43 4.21% 0.00%

2000 47 4.40% 0.00%

2001 52 4.58% 0.00%

2002 57 4.75% 0.00%

2003 63 4.93% 0.00%

2004 69 5.10% 0.00%

2005 76 5.28% 0.00%


2.28MADAGASCAR

Professionalcomputerservices(US$mln):Madagascar1995-2005

Year Madagascar %ofRegion %ofGlobe

1995 2 0.23% 0.00%

1996 2 0.23% 0.00%

1997 2 0.24% 0.00%

1998 3 0.26% 0.00%

1999 3 0.26% 0.00%

2000 3 0.26% 0.00%

2001 3 0.26% 0.00%

2002 3 0.26% 0.00%

2003 3 0.26% 0.00%

2004 4 0.26% 0.00%

2005 4 0.26% 0.00%


2.29MALAWI

Professionalcomputerservices(US$mln):Malawi1995-2005

Year Malawi %ofRegion %ofGlobe

1995 1 0.17% 0.00%

1996 1 0.16% 0.00%

1997 2 0.16% 0.00%

1998 2 0.17% 0.00%

1999 2 0.17% 0.00%

2000 2 0.16% 0.00%

2001 2 0.16% 0.00%

2002 2 0.17% 0.00%

2003 2 0.17% 0.00%

2004 2 0.18% 0.00%

2005 3 0.18% 0.00%


2.30MALI

Professionalcomputerservices(US$mln):Mali1995-2005

Year Mali %ofRegion %ofGlobe

1995 2 0.20% 0.00%

1996 2 0.20% 0.00%

1997 2 0.22% 0.00%

1998 2 0.24% 0.00%

1999 2 0.23% 0.00%

2000 3 0.23% 0.00%

2001 3 0.23% 0.00%

2002 3 0.23% 0.00%

2003 3 0.23% 0.00%

2004 3 0.23% 0.00%

2005 3 0.23% 0.00%


2.31MAURITANIA

Professionalcomputerservices(US$mln):Mauritania1995-2005

Year Mauritania %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.00% 0.00%

1997 1 0.00% 0.00%

1998 1 0.00% 0.00%

1999 1 0.00% 0.00%

2000 1 0.00% 0.00%

2001 1 0.00% 0.00%

2002 1 0.00% 0.00%

2003 1 0.00% 0.00%

2004 1 0.00% 0.00%

2005 1 0.00% 0.00%


2.32MAURITIUS

Professionalcomputerservices(US$mln):Mauritius1995-2005

Year Mauritius %ofRegion %ofGlobe

1995 1 0.19% 0.00%

1996 2 0.19% 0.00%

1997 2 0.20% 0.00%

1998 2 0.22% 0.00%

1999 2 0.22% 0.00%

2000 2 0.22% 0.00%

2001 2 0.22% 0.00%

2002 3 0.22% 0.00%

2003 3 0.22% 0.00%

2004 3 0.22% 0.00%

2005 3 0.22% 0.00%


2.33MOROCCO

Professionalcomputerservices(US$mln):Morocco1995-2005

Year Morocco %ofRegion %ofGlobe

1995 18 2.37% 0.00%

1996 20 2.51% 0.00%

1997 24 2.63% 0.00%

1998 28 2.90% 0.00%

1999 31 3.05% 0.00%

2000 34 3.18% 0.00%

2001 37 3.31% 0.00%

2002 41 3.44% 0.00%

2003 45 3.56% 0.00%

2004 50 3.69% 0.00%

2005 55 3.82% 0.00%


2.34MOZAMBIQUE

Professionalcomputerservices(US$mln):Mozambique1995-2005

Year Mozambique %ofRegion %ofGlobe

1995 1 0.11% 0.00%

1996 1 0.11% 0.00%

1997 1 0.12% 0.00%

1998 1 0.14% 0.00%

1999 1 0.14% 0.00%

2000 2 0.14% 0.00%

2001 2 0.14% 0.00%

2002 2 0.13% 0.00%

2003 2 0.13% 0.00%

2004 2 0.13% 0.00%

2005 2 0.13% 0.00%


2.35NAMIBIA

Professionalcomputerservices(US$mln):Namibia1995-2005

Year Namibia %ofRegion %ofGlobe

1995 1 0.14% 0.00%

1996 1 0.14% 0.00%

1997 1 0.14% 0.00%

1998 2 0.16% 0.00%

1999 2 0.15% 0.00%

2000 2 0.15% 0.00%

2001 2 0.15% 0.00%

2002 2 0.15% 0.00%

2003 2 0.16% 0.00%

2004 2 0.16% 0.00%

2005 2 0.16% 0.00%


2.36NIGER

Professionalcomputerservices(US$mln):Niger1995-2005

Year Niger %ofRegion %ofGlobe

1995 2 0.21% 0.00%

1996 2 0.21% 0.00%

1997 2 0.21% 0.00%

1998 2 0.23% 0.00%

1999 2 0.22% 0.00%

2000 2 0.22% 0.00%

2001 3 0.22% 0.00%

2002 3 0.22% 0.00%

2003 3 0.23% 0.00%

2004 3 0.23% 0.00%

2005 3 0.24% 0.00%


2.37NIGERIA

Professionalcomputerservices(US$mln):Nigeria1995-2005

Year Nigeria %ofRegion %ofGlobe

1995 33 4.34% 0.00%

1996 37 4.57% 0.00%

1997 41 4.56% 0.00%

1998 46 4.77% 0.00%

1999 51 4.99% 0.00%

2000 56 5.21% 0.00%

2001 61 5.42% 0.00%

2002 67 5.63% 0.01%

2003 74 5.83% 0.00%

2004 82 6.04% 0.01%

2005 90 6.25% 0.00%


2.38REPUBLICOFCONGO

Professionalcomputerservices(US$mln):RepublicofCongo1995-2005

Year RepublicofCongo %ofRegion %ofGlobe

1995 1 0.19% 0.00%

1996 2 0.19% 0.00%

1997 2 0.19% 0.00%

1998 2 0.21% 0.00%

1999 2 0.21% 0.00%

2000 2 0.21% 0.00%

2001 2 0.21% 0.00%

2002 3 0.21% 0.00%

2003 3 0.21% 0.00%

2004 3 0.21% 0.00%

2005 3 0.21% 0.00%


2.39RWANDA

Professionalcomputerservices(US$mln):Rwanda1995-2005

Year Rwanda %ofRegion %ofGlobe

1995 1 0.15% 0.00%

1996 1 0.15% 0.00%

1997 2 0.17% 0.00%

1998 2 0.19% 0.00%

1999 2 0.19% 0.00%

2000 2 0.19% 0.00%

2001 2 0.19% 0.00%

2002 2 0.18% 0.00%

2003 2 0.18% 0.00%

2004 2 0.18% 0.00%

2005 3 0.17% 0.00%


2.40SAOTOMEEPRINCIPE

Professionalcomputerservices(US$mln):SaoTomeEPrincipe1995-2005

Year SaoTomeEPrincipe %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


2.41SENEGAL

Professionalcomputerservices(US$mln):Senegal1995-2005

Year Senegal %ofRegion %ofGlobe

1995 4 0.47% 0.00%

1996 4 0.46% 0.00%

1997 4 0.48% 0.00%

1998 5 0.52% 0.00%

1999 5 0.52% 0.00%

2000 5 0.50% 0.00%

2001 6 0.51% 0.00%

2002 6 0.51% 0.00%

2003 7 0.52% 0.00%

2004 7 0.53% 0.00%

2005 8 0.53% 0.00%


2.42SIERRALEONE

Professionalcomputerservices(US$mln):SierraLeone1995-2005

Year SierraLeone %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.09% 0.00%

1997 1 0.00% 0.00%

1998 1 0.10% 0.00%

1999 1 0.11% 0.00%

2000 1 0.11% 0.00%

2001 1 0.10% 0.00%

2002 1 0.10% 0.00%

2003 1 0.10% 0.00%

2004 1 0.10% 0.00%

2005 1 0.10% 0.00%


2.43SOMALIA

Professionalcomputerservices(US$mln):Somalia1995-2005

Year Somalia %ofRegion %ofGlobe

1995 1 0.10% 0.00%

1996 1 0.10% 0.00%

1997 1 0.11% 0.00%

1998 1 0.12% 0.00%

1999 1 0.12% 0.00%

2000 1 0.12% 0.00%

2001 1 0.12% 0.00%

2002 1 0.12% 0.00%

2003 2 0.12% 0.00%

2004 2 0.11% 0.00%

2005 2 0.11% 0.00%


2.44SOUTHAFRICA

Professionalcomputerservices(US$mln):SouthAfrica1995-2005

Year SouthAfrica %ofRegion %ofGlobe

1995 200 26.55% 0.00%

1996 202 25.18% 0.00%

1997 202 22.35% 0.00%

1998 193 20.00% 0.00%

1999 196 19.35% 0.00%

2000 201 18.82% 0.00%

2001 206 18.25% 0.00%

2002 213 17.73% 0.00%

2003 220 17.27% 0.00%

2004 228 16.85% 0.00%

2005 237 16.49% 0.00%


2.45SUDAN

Professionalcomputerservices(US$mln):Sudan1995-2005

Year Sudan %ofRegion %ofGlobe

1995 6 0.77% 0.00%

1996 6 0.78% 0.00%

1997 8 0.84% 0.00%

1998 9 0.93% 0.00%

1999 10 0.94% 0.00%

2000 10 0.93% 0.00%

2001 11 0.92% 0.00%

2002 11 0.92% 0.00%

2003 12 0.91% 0.00%

2004 12 0.90% 0.00%

2005 13 0.88% 0.00%


2.46SWAZILAND

Professionalcomputerservices(US$mln):Swaziland1995-2005

Year Swaziland %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.00% 0.00%

1997 1 0.00% 0.00%

1998 1 0.00% 0.00%

1999 1 0.00% 0.00%

2000 1 0.00% 0.00%

2001 1 0.00% 0.00%

2002 1 0.00% 0.00%

2003 1 0.00% 0.00%

2004 1 0.00% 0.00%

2005 1 0.00% 0.00%


2.47TANZANIA

Professionalcomputerservices(US$mln):Tanzania1995-2005

Year Tanzania %ofRegion %ofGlobe

1995 4 0.52% 0.00%

1996 4 0.52% 0.00%

1997 5 0.55% 0.00%

1998 6 0.60% 0.00%

1999 6 0.59% 0.00%

2000 6 0.58% 0.00%

2001 7 0.58% 0.00%

2002 7 0.59% 0.00%

2003 8 0.59% 0.00%

2004 8 0.59% 0.00%

2005 9 0.59% 0.00%


2.48THEGAMBIA

Professionalcomputerservices(US$mln):TheGambia1995-2005

Year TheGambia %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


2.49TOGO

Professionalcomputerservices(US$mln):Togo1995-2005

Year Togo %ofRegion %ofGlobe

1995 1 0.12% 0.00%

1996 1 0.12% 0.00%

1997 1 0.13% 0.00%

1998 1 0.14% 0.00%

1999 1 0.13% 0.00%

2000 1 0.13% 0.00%

2001 2 0.13% 0.00%

2002 2 0.13% 0.00%

2003 2 0.14% 0.00%

2004 2 0.14% 0.00%

2005 2 0.14% 0.00%


2.50TUNISIA

Professionalcomputerservices(US$mln):Tunisia1995-2005

Year Tunisia %ofRegion %ofGlobe

1995 8 1.11% 0.00%

1996 9 1.10% 0.00%

1997 10 1.15% 0.00%

1998 12 1.24% 0.00%

1999 12 1.22% 0.00%

2000 13 1.19% 0.00%

2001 14 1.20% 0.00%

2002 15 1.22% 0.00%

2003 16 1.23% 0.00%

2004 17 1.24% 0.00%

2005 18 1.25% 0.00%


2.51UGANDA

Professionalcomputerservices(US$mln):Uganda1995-2005

Year Uganda %ofRegion %ofGlobe

1995 4 0.48% 0.00%

1996 4 0.47% 0.00%

1997 4 0.48% 0.00%

1998 5 0.51% 0.00%

1999 5 0.50% 0.00%

2000 5 0.49% 0.00%

2001 6 0.49% 0.00%

2002 6 0.50% 0.00%

2003 7 0.51% 0.00%

2004 7 0.52% 0.00%

2005 8 0.53% 0.00%


2.52ZAMBIA

Professionalcomputerservices(US$mln):Zambia1995-2005

Year Zambia %ofRegion %ofGlobe

1995 2 0.24% 0.00%

1996 2 0.25% 0.00%

1997 2 0.26% 0.00%

1998 3 0.29% 0.00%

1999 3 0.30% 0.00%

2000 3 0.30% 0.00%

2001 3 0.29% 0.00%

2002 4 0.29% 0.00%

2003 4 0.29% 0.00%

2004 4 0.28% 0.00%

2005 4 0.28% 0.00%


2.53ZIMBABWE

Professionalcomputerservices(US$mln):Zimbabwe1995-2005

Year Zimbabwe %ofRegion %ofGlobe

1995 3 0.43% 0.00%

1996 4 0.44% 0.00%

1997 4 0.47% 0.00%

1998 5 0.53% 0.00%

1999 5 0.53% 0.00%

2000 6 0.53% 0.00%

2001 6 0.53% 0.00%

2002 6 0.52% 0.00%

2003 7 0.51% 0.00%

2004 7 0.50% 0.00%

2005 7 0.50% 0.00%


3ASIA:PROFESSIONALCOMPUTERSERVICES

3.1EXECUTIVESUMMARY

MarketPotentialforProfessionalcomputerservicesinAsia(US$mln):2000

Country LatentDemandUS$mln %ofAsia

Japan 111,457 82.65%

India 6,514 4.83%

China 6,239 4.62%

SouthKorea 4,994 3.70%

Taiwan 3,439 2.55%

HongKong 811 0.60%

Malaysia 417 0.30%

Philippines 329 0.24%

Indonesia 211 0.15%

Thailand 195 0.14%

Singapore 64 0.00%

Burma 60 0.00%

NorthKorea 45 0.00%

Bangladesh 25 0.00%

Vietnam 15 0.00%

SriLanka 7 0.00%

Brunei 7 0.00%

PapuaNewGuinea 3 0.00%

Mongolia 3 0.00%

Nepal 3 0.00%

Cambodia 2 0.00%

Macau 2 0.00%

Laos 1 0.00%

Seychelles 0 0.00%

Bhutan 0 0.00%

Other 0 0.21%

Total 134,845 100.00%


MarketPotentialforProfessionalcomputerservicesinAsia(US$mln):2000

TheMarketforProfessionalcomputerservicesinAsia:1995-2005


1995 60,328.1527.46

1996 68,880.6328.04

1997 81,274.1328.64

1998 99,767.8229.12

1999 116,932.0429.39

2000 134,845.2029.66

2001 147,950.4229.76

2002 161,211.59

29.84

2003 175,761.2929.92

2004 191,726.7129.99

2005 209,247.6430.07


3.2BANGLADESH

Professionalcomputerservices(US$mln):Bangladesh1995-2005

Year Bangladesh %ofRegion %ofGlobe

1995 12 0.00% 0.00%

1996 14 0.00% 0.00%

1997 17 0.00% 0.00%

1998 21 0.00% 0.00%

1999 23 0.01% 0.00%

2000 25 0.00% 0.00%

2001 28 0.01% 0.00%

2002 31 0.00% 0.00%

2003 34 0.01% 0.00%

2004 37 0.00% 0.00%

2005 41 0.00% 0.00%


3.3BHUTAN

Professionalcomputerservices(US$mln):Bhutan1995-2005

Year Bhutan %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


3.4BRUNEI

Professionalcomputerservices(US$mln):Brunei1995-2005

Year Brunei %ofRegion %ofGlobe

1995 4 0.00% 0.00%

1996 4 0.00% 0.00%

1997 5 0.00% 0.00%

1998 6 0.00% 0.00%

1999 7 0.00% 0.00%

2000 7 0.00% 0.00%

2001 7 0.00% 0.00%

2002 8 0.00% 0.00%

2003 8 0.00% 0.00%

2004 9 0.00% 0.00%

2005 9 0.00% 0.00%


3.5BURMA

Professionalcomputerservices(US$mln):Burma1995-2005

Year Burma %ofRegion %ofGlobe

1995 36 0.00% 0.00%

1996 40 0.00% 0.00%

1997 45 0.05% 0.00%

1998 50 0.00% 0.00%

1999 55 0.00% 0.00%

2000 60 0.00% 0.00%

2001 66 0.00% 0.00%

2002 73 0.00% 0.00%

2003 80 0.00% 0.00%

2004 88 0.00% 0.00%

2005 97 0.00% 0.00%


3.6CAMBODIA

Professionalcomputerservices(US$mln):Cambodia1995-2005

Year Cambodia %ofRegion %ofGlobe

1995 2 0.00% 0.00%

1996 2 0.00% 0.00%

1997 2 0.00% 0.00%

1998 2 0.00% 0.00%

1999 2 0.00% 0.00%

2000 2 0.00% 0.00%

2001 3 0.00% 0.00%

2002 3 0.00% 0.00%

2003 3 0.00% 0.00%

2004 3 0.00% 0.00%

2005 3 0.00% 0.00%


3.7CHINA

Professionalcomputerservices(US$mln):China1995-2005

Year China %ofRegion %ofGlobe

1995 4,821 7.99% 2.19%

1996 5,041 7.31% 2.05%

1997 5,130 6.31% 1.80%

1998 5,720 5.73% 1.66%

1999 6,040 5.16% 1.51%

2000 6,239 4.62% 1.37%

2001 6,436 4.34% 1.29%

2002 6,640 4.11% 1.22%

2003 6,853 3.89% 1.16%

2004 7,074 3.68% 1.10%

2005 7,304 3.49% 1.04%


3.8HONGKONG

Professionalcomputerservices(US$mln):HongKong1995-2005

Year HongKong %ofRegion %ofGlobe

1995 541 0.89% 0.24%

1996 582 0.84% 0.23%

1997 688 0.84% 0.24%

1998 735 0.73% 0.21%

1999 772 0.66% 0.19%

2000 811 0.60% 0.17%

2001 851 0.57% 0.17%

2002 894 0.55% 0.16%

2003 938 0.53% 0.15%

2004 985 0.51% 0.15%

2005 1,035 0.49% 0.14%


3.9INDIA

Professionalcomputerservices(US$mln):India1995-2005

Year India %ofRegion %ofGlobe

1995 4,864 8.06% 2.21%

1996 4,976 7.22% 2.02%

1997 5,164 6.35% 1.81%

1998 6,121 6.13% 1.78%

1999 6,397 5.47% 1.60%

2000 6,514 4.83% 1.43%

2001 6,630 4.48% 1.33%

2002 6,750 4.18% 1.24%

2003 6,873 3.91% 1.16%

2004 7,000 3.65% 1.09%

2005 7,130 3.40% 1.02%


3.10INDONESIA

ProfessionalComputerServices(US$mln):Indonesia1995-2005

Year Indonesia %ofRegion %ofGlobe

1995 131 0.21% 0.00%

1996 145 0.21% 0.00%

1997 159 0.19% 0.00%

1998 175 0.17% 0.00%

1999 192 0.16% 0.00%

2000 211 0.15% 0.04%

2001 231 0.15% 0.00%

2002 253 0.15% 0.00%

2003 278 0.15% 0.00%

2004 305 0.15% 0.00%

2005 334 0.15% 0.00%


3.11JAPAN

ProfessionalComputerServices(US$mln):Japan1995-2005

Year Japan %ofRegion %ofGlobe

1995 42,224 69.99% 19.21%

1996 50,822 73.78% 20.69%

1997 62,700 77.14% 22.09%

1998 78,561 78.74% 22.92%

1999 94,408 80.73% 23.72%

2000 111,457 82.65% 24.51%

2001 123,682 83.59% 24.88%

2002 136,008 84.36% 25.17%

2003 149,562 85.09% 25.45%

2004 164,467 85.78% 25.72%

2005 180,858 86.43% 25.98%


3.12LAOS

ProfessionalComputerServices(US$mln):Laos1995-2005

Year Laos %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.00% 0.00%

1997 1 0.00% 0.00%

1998 1 0.00% 0.00%

1999 1 0.00% 0.00%

2000 1 0.00% 0.00%

2001 1 0.00% 0.00%

2002 1 0.00% 0.00%

2003 1 0.00% 0.00%

2004 1 0.00% 0.00%

2005 2 0.00% 0.00%


3.13MACAU

ProfessionalComputerServices(US$mln):Macau1995-2005

Year Macau %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 2 0.00% 0.00%

1997 2 0.00% 0.00%

1998 2 0.00% 0.00%

1999 2 0.00% 0.00%

2000 2 0.00% 0.00%

2001 2 0.00% 0.00%

2002 3 0.00% 0.00%

2003 3 0.00% 0.00%

2004 3 0.00% 0.00%

2005 3 0.00% 0.00%


3.14MALAYSIA

ProfessionalComputerServices(US$mln):Malaysia1995-2005

Year Malaysia %ofRegion %ofGlobe

1995 276 0.45% 0.12%

1996 298 0.43% 0.12%

1997 350 0.43% 0.12%

1998 375 0.37% 0.10%

1999 395 0.33% 0.00%

2000 417 0.30% 0.00%

2001 439 0.29% 0.00%

2002 463 0.28% 0.00%

2003 489 0.27% 0.00%

2004 515 0.26% 0.08%

2005 544 0.25% 0.00%


3.15MALDIVES

ProfessionalComputerServices(US$mln):Maldives1995-2005

Year Maldives %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


3.16MONGOLIA

Professionalcomputerservices(US$mln):Mongolia1995-2005

Year Mongolia %ofRegion %ofGlobe

1995 2 0.00% 0.00%

1996 2 0.00% 0.00%

1997 3 0.00% 0.00%

1998 3 0.00% 0.00%

1999 3 0.00% 0.00%

2000 3 0.00% 0.00%

2001 4 0.00% 0.00%

2002 4 0.00% 0.00%

2003 4 0.00% 0.00%

2004 4 0.00% 0.00%

2005 5 0.00% 0.00%


3.17NEPAL

Professionalcomputerservices(US$mln):Nepal1995-2005

Year Nepal %ofRegion %ofGlobe

1995 2 0.00% 0.00%

1996 2 0.00% 0.00%

1997 2 0.00% 0.00%

1998 3 0.00% 0.00%

1999 3 0.00% 0.00%

2000 3 0.00% 0.00%

2001 3 0.00% 0.00%

2002 4 0.00% 0.00%

2003 4 0.00% 0.00%

2004 4 0.00% 0.00%

2005 4 0.00% 0.00%


3.18NORTHKOREA

Professionalcomputerservices(US$mln):NorthKorea1995-2005

Year NorthKorea %ofRegion %ofGlobe

1995 25 0.00% 0.01%

1996 28 0.00% 0.00%

1997 33 0.00% 0.00%

1998 37 0.03% 0.00%

1999 41 0.00% 0.00%

2000 45 0.00% 0.00%

2001 49 0.00% 0.00%

2002 54 0.00% 0.00%

2003 60 0.00% 0.00%

2004 66 0.00% 0.00%

2005 72 0.00% 0.01%


3.19PAPUANEWGUINEA

Professionalcomputerservices(US$mln):PapuaNewGuinea1995-2005

Year PapuaNewGuinea %ofRegion %ofGlobe

1995 2 0.00% 0.00%

1996 2 0.00% 0.00%

1997 2 0.00% 0.00%

1998 3 0.00% 0.00%

1999 3 0.00% 0.00%

2000 3 0.00% 0.00%

2001 3 0.00% 0.00%

2002 4 0.00% 0.00%

2003 4 0.00% 0.00%

2004 4 0.00% 0.00%

2005 4 0.00% 0.00%


3.20PHILIPPINES

Professionalcomputerservices(US$mln):Philippines1995-2005

Year Philippines %ofRegion %ofGlobe

1995 217 0.35% 0.00%

1996 234 0.34% 0.00%

1997 275 0.33% 0.00%

1998 295 0.29% 0.00%

1999 312 0.26% 0.00%

2000 329 0.24% 0.00%

2001 348 0.23% 0.00%

2002 368 0.22% 0.00%

2003 389 0.22% 0.00%

2004 411 0.21% 0.00%

2005 435 0.20% 0.00%


3.21SEYCHELLES

Professionalcomputerservices(US$mln):Seychelles1995-2005

Year Seychelles %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


3.22SINGAPORE

Professionalcomputerservices(US$mln):Singapore1995-2005

Year Singapore %ofRegion %ofGlobe

1995 39 0.00% 0.00%

1996 43 0.00% 0.00%

1997 48 0.00% 0.00%

1998 53 0.00% 0.00%

1999 59 0.00% 0.00%

2000 64 0.00% 0.00%

2001 71 0.00% 0.00%

2002 78 0.00% 0.00%

2003 86 0.00% 0.00%

2004 94 0.00% 0.00%

2005 104 0.00% 0.00%


3.23SOUTHKOREA

Professionalcomputerservices(US$mln):SouthKorea1995-2005

Year SouthKorea %ofRegion %ofGlobe

1995 4,434 7.34% 2.01%

1996 3,757 5.45% 1.52%

1997 3,850 4.73% 1.35%

1998 4,554 4.56% 1.32%

1999 4,861 4.15% 1.22%

2000 4,994 3.70% 1.09%

2001 5,115 3.45% 1.02%

2002 5,240 3.25% 0.97%

2003 5,370 3.05% 0.91%

2004 5,505 2.87% 0.86%

2005 5,646 2.69% 0.81%


3.24SRILANKA

Professionalcomputerservices(US$mln):SriLanka1995-2005

Year SriLanka %ofRegion %ofGlobe

1995 5 0.00% 0.00%

1996 5 0.00% 0.00%

1997 6 0.00% 0.00%

1998 7 0.00% 0.00%

1999 7 0.00% 0.00%

2000 7 0.00% 0.00%

2001 7 0.00% 0.00%

2002 8 0.00% 0.00%

2003 9 0.00% 0.00%

2004 9 0.00% 0.00%

2005 10 0.00% 0.00%


3.25TAIWAN

Professionalcomputerservices(US$mln):Taiwan1995-2005

Year Taiwan %ofRegion %ofGlobe

1995 2,440 4.04% 1.11%

1996 2,635 3.82% 1.07%

1997 2,552 3.14% 0.89%

1998 2,827 2.83% 0.82%

1999 3,137 2.68% 0.78%

2000 3,439 2.55% 0.75%

2001 3,765 2.54% 0.75%

2002 4,123 2.55% 0.76%

2003 4,514 2.56% 0.76%

2004 4,943 2.57% 0.77%

2005 5,412 2.58% 0.77%


3.26THAILAND

Professionalcomputerservices(US$mln):Thailand1995-2005

Year Thailand %ofRegion %ofGlobe

1995 246 0.40% 0.11%

1996 240 0.34% 0.00%

1997 231 0.28% 0.00%

1998 204 0.20% 0.00%

1999 199 0.17% 0.00%

2000 195 0.14% 0.00%

2001 190 0.12% 0.00%

2002 185 0.11% 0.00%

2003 181 0.10% 0.00%

2004 176 0.00% 0.00%

2005 172 0.00% 0.00%


3.27VIETNAM

Professionalcomputerservices(US$mln):Vietnam1995-2005

Year Vietnam %ofRegion %ofGlobe

1995 5 0.00% 0.00%

1996 5 0.00% 0.00%

1997 8 0.00% 0.00%

1998 12 0.00% 0.00%

1999 13 0.00% 0.00%

2000 15 0.00% 0.00%

2001 16 0.00% 0.00%

2002 18 0.00% 0.00%

2003 19 0.00% 0.00%

2004 21 0.00% 0.00%

2005 23 0.00% 0.00%


4EUROPE:ProfessionalComputerServices

4.1EXECUTIVESUMMARY

MarketPotentialforProfessionalComputerServicesinEurope(US$mln):2000

Country LatentDemandUS$mln %ofEurope

Germany 9,909 15.23%

France 7,937 12.20%

Spain 6,308 9.69%

UnitedKingdom 6,034 9.27%

Italy 5,965 9.17%

Sweden 4,416 6.78%

Switzerland 3,769 5.79%

Ukraine 3,554 5.46%

Netherlands 3,338 5.13%

Russia 3,051 4.69%

Belgium 2,462 3.78%

Norway 1,899 2.92%

Poland 1,337 2.05%

Austria 774 1.18%

Greece 767 1.17%

Romania 723 1.11%

CzechRepublic 636 0.97%

Portugal 503 0.77%

Kazakhstan 460 0.70%

Belarus 285 0.43%

Finland 204 0.31%

Denmark 198 0.30%

Hungary 154 0.23%

Ireland 62 0.00%

Slovakia 43 0.00%

Other 248 0.66%

Total 65,036 100.00%


MarketPotentialforProfessionalComputerServicesinEurope(US$mln):2000

TheMarketforProfessionalComputerServicesinEurope:1995-2005


1995 48,233.3521.95

1996 50,082.6820.39

1997 51,544.2918.16

1998 56,084.6616.37

1999 60,934.9715.32

2000 65,039.7314.31

2001 69,285.0313.94

2002 73,857.8813.67

2003 78,785.6313.41

2004 84,098.2013.16

2005 89,828.2112.91


4.2ALBANIA

Professionalcomputerservices(US$mln):Albania1995-2005

Year Albania %ofRegion %ofGlobe

1995 2 0.00% 0.00%

1996 2 0.00% 0.00%

1997 3 0.00% 0.00%

1998 3 0.00% 0.00%

1999 3 0.00% 0.00%

2000 3 0.00% 0.00%

2001 4 0.00% 0.00%

2002 4 0.00% 0.00%

2003 4 0.00% 0.00%

2004 4 0.00% 0.00%

2005 5 0.00% 0.00%


4.3ANDORRA

Professionalcomputerservices(US$mln):Andorra1995-2005

Year Andorra %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 1 0.00% 0.00%

1998 1 0.00% 0.00%

1999 1 0.00% 0.00%

2000 1 0.00% 0.00%

2001 1 0.00% 0.00%

2002 1 0.00% 0.00%

2003 1 0.00% 0.00%

2004 1 0.00% 0.00%

2005 1 0.00% 0.00%


4.4AUSTRIA

Professionalcomputerservices(US$mln):Austria1995-2005

Year Austria %ofRegion %ofGlobe

1995 632 1.31% 0.28%

1996 671 1.34% 0.27%

1997 567 1.10% 0.19%

1998 622 1.10% 0.18%

1999 702 1.15% 0.17%

2000 774 1.18% 0.17%

2001 850 1.22% 0.17%

2002 935 1.26% 0.17%

2003 1,028 1.30% 0.17%

2004 1,130 1.34% 0.17%

2005 1,242 1.38% 0.17%


4.5BELARUS

Professionalcomputerservices(US$mln):Belarus1995-2005

Year Belarus %ofRegion %ofGlobe

1995 187 0.38% 0.00%

1996 203 0.40% 0.00%

1997 238 0.46% 0.00%

1998 255 0.45% 0.07%

1999 270 0.44% 0.00%

2000 285 0.43% 0.00%

2001 302 0.43% 0.00%

2002 320 0.43% 0.00%

2003 339 0.42% 0.00%

2004 359 0.42% 0.00%

2005 380 0.42% 0.00%


4.6BELGIUM

Professionalcomputerservices(US$mln):Belgium1995-2005

Year Belgium %ofRegion %ofGlobe

1995 2,135 4.42% 0.97%

1996 2,250 4.49% 0.91%

1997 1,791 3.47% 0.63%

1998 1,962 3.49% 0.57%

1999 2,230 3.65% 0.56%

2000 2,462 3.78% 0.54%

2001 2,709 3.90% 0.54%

2002 2,979 4.03% 0.55%

2003 3,277 4.15% 0.55%

2004 3,605 4.28% 0.56%

2005 3,966 4.41% 0.56%


4.7BOSNIAANDHERZEGOVINA

Professionalcomputerservices(US$mln):BosniaandHerzegovina1995-2005

Year BosniaandHerzegovina %ofRegion %ofGlobe

1995 6 0.00% 0.00%

1996 6 0.01% 0.00%

1997 7 0.00% 0.00%

1998 8 0.00% 0.00%

1999 9 0.00% 0.00%

2000 9 0.00% 0.00%

2001 10 0.00% 0.00%

2002 10 0.01% 0.00%

2003 11 0.00% 0.00%

2004 11 0.00% 0.00%

2005 12 0.00% 0.00%


4.8BULGARIA

Professionalcomputerservices(US$mln):Bulgaria1995-2005

Year Bulgaria %ofRegion %ofGlobe

1995 22 0.00% 0.00%

1996 25 0.00% 0.00%

1997 29 0.00% 0.00%

1998 33 0.00% 0.00%

1999 37 0.00% 0.00%

2000 41 0.00% 0.00%

2001 45 0.00% 0.00%

2002 49 0.00% 0.00%

2003 54 0.00% 0.00%

2004 59 0.00% 0.00%

2005 65 0.00% 0.00%


4.9CROATIA

Professionalcomputerservices(US$mln):Croatia1995-2005

Year Croatia %ofRegion %ofGlobe

1995 19 0.04% 0.00%

1996 22 0.00% 0.00%

1997 26 0.00% 0.00%

1998 30 0.05% 0.00%

1999 33 0.00% 0.00%

2000 36 0.00% 0.00%

2001 40 0.00% 0.00%

2002 44 0.00% 0.00%

2003 48 0.00% 0.00%

2004 53 0.00% 0.00%

2005 58 0.00% 0.00%


4.10CYPRUS

Professionalcomputerservices(US$mln):Cyprus1995-2005

Year Cyprus %ofRegion %ofGlobe

1995 3 0.00% 0.00%

1996 3 0.00% 0.00%

1997 4 0.00% 0.00%

1998 5 0.00% 0.00%

1999 5 0.00% 0.00%

2000 5 0.00% 0.00%

2001 5 0.00% 0.00%

2002 6 0.00% 0.00%

2003 6 0.00% 0.00%

2004 6 0.00% 0.00%

2005 7 0.00% 0.00%


4.11CZECHREPUBLIC

Professionalcomputerservices(US$mln):CzechRepublic1995-2005

Year CzechRepublic %ofRegion %ofGlobe

1995 423 0.87% 0.19%

1996 456 0.90% 0.18%

1997 538 1.04% 0.18%

1998 575 1.02% 0.16%

1999 605 0.99% 0.15%

2000 636 0.97% 0.13%

2001 668 0.96% 0.13%

2002 702 0.95% 0.13%

2003 738 0.93% 0.12%

2004 776 0.92% 0.12%

2005 816 0.90% 0.11%


4.12DENMARK

Professionalcomputerservices(US$mln):Denmark1995-2005

Year Denmark %ofRegion %ofGlobe

1995 223 0.46% 0.10%

1996 221 0.44% 0.00%

1997 216 0.41% 0.07%

1998 198 0.35% 0.00%

1999 198 0.32% 0.00%

2000 198 0.30% 0.00%

2001 198 0.28% 0.00%

2002 199 0.26% 0.00%

2003 200 0.25% 0.03%

2004 202 0.24% 0.00%

2005 204 0.22% 0.02%


4.13ESTONIA

Professionalcomputerservices(US$mln):Estonia1995-2005

Year Estonia %ofRegion %ofGlobe

1995 5 0.00% 0.00%

1996 5 0.00% 0.00%

1997 6 0.00% 0.00%

1998 7 0.00% 0.00%

1999 7 0.00% 0.00%

2000 7 0.00% 0.00%

2001 8 0.00% 0.00%

2002 8 0.00% 0.00%

2003 9 0.00% 0.00%

2004 10 0.00% 0.00%

2005 11 0.00% 0.00%


4.14FINLAND

Professionalcomputerservices(US$mln):Finland1995-2005

Year Finland %ofRegion %ofGlobe

1995 177 0.36% 0.00%

1996 183 0.36% 0.00%

1997 188 0.36% 0.00%

1998 187 0.33% 0.00%

1999 195 0.32% 0.00%

2000 204 0.31% 0.00%

2001 215 0.30% 0.00%

2002 226 0.30% 0.00%

2003 239 0.30% 0.04%

2004 253 0.30% 0.00%

2005 269 0.29% 0.00%


4.15FRANCE

Professionalcomputerservices(US$mln):France1995-2005

Year France %ofRegion %ofGlobe

1995 4,579 9.49% 2.08%

1996 5,797 11.57% 2.36%

1997 6,336 12.29% 2.23%

1998 6,813 12.14% 1.98%

1999 7,378 12.10% 1.85%

2000 7,937 12.20% 1.74%

2001 8,531 12.31% 1.71%

2002 9,174 12.42% 1.69%

2003 9,869 12.52% 1.68%

2004 10,622 12.63% 1.66%

2005 11,436 12.73% 1.64%


4.16GEORGIA

Professionalcomputerservices(US$mln):Georgia1995-2005

Year Georgia %ofRegion %ofGlobe

1995 10 0.00% 0.00%

1996 12 0.00% 0.00%

1997 15 0.00% 0.00%

1998 19 0.00% 0.00%

1999 21 0.00% 0.00%

2000 23 0.03% 0.00%

2001 26 0.00% 0.00%

2002 28 0.03% 0.00%

2003 31 0.00% 0.00%

2004 34 0.00% 0.00%

2005 37 0.00% 0.00%


4.17GERMANY

Professionalcomputerservices(US$mln):Germany1995-2005

Year Germany %ofRegion %ofGlobe

1995 4,381 9.08% 1.99%

1996 6,488 12.95% 2.64%

1997 7,575 14.69% 2.66%

1998 8,308 14.81% 2.42%

1999 9,073 14.89% 2.28%

2000 9,909 15.23% 2.17%

2001 10,822 15.61% 2.17%

2002 11,818 16.00% 2.18%

2003 12,907 16.38% 2.19%

2004 14,096 16.76% 2.20%

2005 15,394 17.13% 2.21%


4.18GREECE

Professionalcomputerservices(US$mln):Greece1995-2005

Year Greece %ofRegion %ofGlobe

1995 511 1.06% 0.23%

1996 550 1.09% 0.22%

1997 650 1.26% 0.22%

1998 695 1.23% 0.20%

1999 730 1.19% 0.18%

2000 767 1.17% 0.16%

2001 805 1.16% 0.16%

2002 846 1.14% 0.15%

2003 888 1.12% 0.15%

2004 933 1.10% 0.14%

2005 980 1.09% 0.14%


4.19HUNGARY

Professionalcomputerservices(US$mln):Hungary1995-2005

Year Hungary %ofRegion %ofGlobe

1995 99 0.20% 0.00%

1996 108 0.21% 0.00%

1997 125 0.24% 0.00%

1998 135 0.24% 0.00%

1999 144 0.23% 0.00%

2000 154 0.23% 0.03%

2001 165 0.23% 0.00%

2002 176 0.23% 0.00%

2003 189 0.23% 0.00%

2004 202 0.24% 0.00%

2005 216 0.24% 0.00%


4.20ICELAND

Professionalcomputerservices(US$mln):Iceland1995-2005

Year Iceland %ofRegion %ofGlobe

1995 3 0.00% 0.00%

1996 3 0.00% 0.00%

1997 4 0.00% 0.00%

1998 5 0.00% 0.00%

1999 5 0.00% 0.00%

2000 5 0.00% 0.00%

2001 5 0.00% 0.00%

2002 6 0.00% 0.00%

2003 6 0.00% 0.00%

2004 6 0.00% 0.00%

2005 7 0.00% 0.00%


4.21IRELAND

Professionalcomputerservices(US$mln):Ireland1995-2005

Year Ireland %ofRegion %ofGlobe

1995 37 0.00% 0.00%

1996 42 0.00% 0.00%

1997 47 0.00% 0.00%

1998 51 0.00% 0.00%

1999 57 0.00% 0.00%

2000 62 0.00% 0.00%

2001 69 0.00% 0.00%

2002 75 0.10% 0.00%

2003 83 0.10% 0.00%

2004 91 0.10% 0.00%

2005 100 0.11% 0.00%


4.22ITALY

Professionalcomputerservices(US$mln):Italy1995-2005

Year Italy %ofRegion %ofGlobe

1995 4,777 9.90% 2.17%

1996 5,106 10.19% 2.07%

1997 5,097 9.88% 1.79%

1998 5,319 9.48% 1.55%

1999 5,683 9.32% 1.42%

2000 5,965 9.17% 1.31%

2001 6,241 9.00% 1.25%

2002 6,530 8.84% 1.20%

2003 6,832 8.67% 1.16%

2004 7,148 8.49% 1.11%

2005 7,478 8.32% 1.07%


4.23KAZAKHSTAN

Professionalcomputerservices(US$mln):Kazakhstan1995-2005

Year Kazakhstan %ofRegion %ofGlobe

1995 305 0.63% 0.13%

1996 329 0.65% 0.13%

1997 388 0.75% 0.13%

1998 415 0.74% 0.12%

1999 437 0.71% 0.10%

2000 460 0.70% 0.10%

2001 485 0.70% 0.00%

2002 511 0.69% 0.09%

2003 539 0.68% 0.00%

2004 568 0.67% 0.00%

2005 598 0.66% 0.00%


4.24LATVIA

Professionalcomputerservices(US$mln):Latvia1995-2005

Year Latvia %ofRegion %ofGlobe

1995 7 0.00% 0.00%

1996 8 0.00% 0.00%

1997 10 0.00% 0.00%

1998 12 0.02% 0.00%

1999 12 0.00% 0.00%

2000 13 0.00% 0.00%

2001 14 0.00% 0.00%

2002 14 0.00% 0.00%

2003 15 0.00% 0.00%

2004 16 0.00% 0.00%

2005 16 0.00% 0.00%


4.25LIECHTENSTEIN

Professionalcomputerservices(US$mln):Liechtenstein1995-2005

Year Liechtenstein %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 1 0.00% 0.00%

1998 1 0.00% 0.00%

1999 1 0.00% 0.00%

2000 1 0.00% 0.00%

2001 1 0.00% 0.00%

2002 1 0.00% 0.00%

2003 1 0.00% 0.00%

2004 1 0.00% 0.00%

2005 1 0.00% 0.00%


4.26LITHUANIA

Professionalcomputerservices(US$mln):Lithuania1995-2005

Year Lithuania %ofRegion %ofGlobe

1995 6 0.00% 0.00%

1996 7 0.00% 0.00%

1997 10 0.00% 0.00%

1998 13 0.00% 0.00%

1999 15 0.00% 0.00%

2000 17 0.00% 0.00%

2001 18 0.00% 0.00%

2002 20 0.02% 0.00%

2003 22 0.00% 0.00%

2004 24 0.00% 0.00%

2005 27 0.00% 0.00%


4.27LUXEMBOURG

Professionalcomputerservices(US$mln):Luxembourg1995-2005

Year Luxembourg %ofRegion %ofGlobe

1995 6 0.00% 0.00%

1996 6 0.00% 0.00%

1997 7 0.00% 0.00%

1998 8 0.00% 0.00%

1999 9 0.00% 0.00%

2000 9 0.00% 0.00%

2001 10 0.00% 0.00%

2002 10 0.00% 0.00%

2003 11 0.00% 0.00%

2004 11 0.00% 0.00%

2005 12 0.00% 0.00%


4.28MACEDONIA

Professionalcomputerservices(US$mln):Macedonia1995-2005

Year Macedonia %ofRegion %ofGlobe

1995 3 0.00% 0.00%

1996 4 0.00% 0.00%

1997 4 0.00% 0.00%

1998 5 0.00% 0.00%

1999 5 0.00% 0.00%

2000 5 0.00% 0.00%

2001 6 0.00% 0.00%

2002 6 0.00% 0.00%

2003 6 0.00% 0.00%

2004 7 0.00% 0.00%

2005 7 0.00% 0.00%


4.29MALTA

Professionalcomputerservices(US$mln):Malta1995-2005

Year Malta %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.00% 0.00%

1997 2 0.00% 0.00%

1998 2 0.00% 0.00%

1999 2 0.00% 0.00%

2000 2 0.00% 0.00%

2001 2 0.00% 0.00%

2002 2 0.00% 0.00%

2003 3 0.00% 0.00%

2004 3 0.00% 0.00%

2005 3 0.00% 0.00%


4.30MOLDOVA

Professionalcomputerservices(US$mln):Moldova1995-2005

Year Moldova %ofRegion %ofGlobe

1995 8 0.00% 0.00%

1996 8 0.00% 0.00%

1997 10 0.01% 0.00%

1998 12 0.00% 0.00%

1999 13 0.00% 0.00%

2000 13 0.00% 0.00%

2001 14 0.00% 0.00%

2002 14 0.00% 0.00%

2003 15 0.00% 0.00%

2004 16 0.00% 0.00%

2005 16 0.00% 0.00%


4.31MONACO

Professionalcomputerservices(US$mln):Monaco1995-2005

Year Monaco %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


4.32NETHERLANDS

Professionalcomputerservices(US$mln):Netherlands1995-2005

Year Netherlands %ofRegion %ofGlobe

1995 3,981 8.25% 1.81%

1996 2,571 5.13% 1.04%

1997 2,519 4.88% 0.88%

1998 2,786 4.96% 0.81%

1999 3,148 5.16% 0.79%

2000 3,338 5.13% 0.73%

2001 3,503 5.05% 0.70%

2002 3,676 4.97% 0.68%

2003 3,857 4.89% 0.65%

2004 4,048 4.81% 0.63%

2005 4,248 4.72% 0.61%


4.33NORWAY

Professionalcomputerservices(US$mln):Norway1995-2005

Year Norway %ofRegion %ofGlobe

1995 1,634 3.38% 0.74%

1996 1,724 3.44% 0.70%

1997 1,383 2.68% 0.48%

1998 1,515 2.70% 0.44%

1999 1,721 2.82% 0.43%

2000 1,899 2.92% 0.41%

2001 2,089 3.01% 0.42%

2002 2,298 3.11% 0.42%

2003 2,528 3.20% 0.43%

2004 2,780 3.30% 0.43%

2005 3,058 3.40% 0.43%


4.34POLAND

Professionalcomputerservices(US$mln):Poland1995-2005

Year Poland %ofRegion %ofGlobe

1995 1,133 2.34% 0.51%

1996 1,198 2.39% 0.48%

1997 975 1.89% 0.34%

1998 1,069 1.90% 0.31%

1999 1,211 1.98% 0.30%

2000 1,337 2.05% 0.29%

2001 1,470 2.12% 0.29%

2002 1,616 2.18% 0.29%

2003 1,778 2.25% 0.30%

2004 1,955 2.32% 0.30%

2005 2,150 2.39% 0.30%


4.35PORTUGAL

Professionalcomputerservices(US$mln):Portugal1995-2005

Year Portugal %ofRegion %ofGlobe

1995 393 0.81% 0.17%

1996 411 0.82% 0.16%

1997 459 0.89% 0.16%

1998 470 0.83% 0.13%

1999 486 0.79% 0.12%

2000 503 0.77% 0.11%

2001 521 0.75% 0.10%

2002 540 0.73% 0.00%

2003 560 0.71% 0.00%

2004 581 0.69% 0.00%

2005 603 0.67% 0.00%


4.36ROMANIA

Professionalcomputerservices(US$mln):Romania1995-2005

Year Romania %ofRegion %ofGlobe

1995 482 0.99% 0.21%

1996 519 1.03% 0.21%

1997 613 1.18% 0.21%

1998 655 1.16% 0.19%

1999 688 1.12% 0.17%

2000 723 1.11% 0.15%

2001 760 1.09% 0.15%

2002 798 1.08% 0.14%

2003 838 1.06% 0.14%

2004 881 1.04% 0.13%

2005 925 1.03% 0.13%


4.37RUSSIA

Professionalcomputerservices(US$mln):Russia1995-2005

Year Russia %ofRegion %ofGlobe

1995 2,399 4.97% 1.09%

1996 2,537 5.06% 1.03%

1997 2,557 4.96% 0.90%

1998 2,760 4.92% 0.80%

1999 2,931 4.80% 0.73%

2000 3,051 4.69% 0.67%

2001 3,169 4.57% 0.63%

2002 3,292 4.45% 0.60%

2003 3,421 4.34% 0.58%

2004 3,555 4.22% 0.55%

2005 3,696 4.11% 0.53%


4.38SERBIAANDMONTENEGRO

Professionalcomputerservices(US$mln):SerbiaandMontenegro1995-2005

Year SerbiaandMontenegro %ofRegion %ofGlobe

1995 21 0.00% 0.00%

1996 24 0.00% 0.00%

1997 27 0.00% 0.00%

1998 32 0.00% 0.00%

1999 35 0.00% 0.00%

2000 38 0.00% 0.00%

2001 42 0.00% 0.00%

2002 46 0.06% 0.00%

2003 51 0.00% 0.00%

2004 56 0.00% 0.00%

2005 62 0.00% 0.00%


4.39SLOVAKIA

Professionalcomputerservices(US$mln):Slovakia1995-2005

Year Slovakia %ofRegion %ofGlobe

1995 24 0.00% 0.00%

1996 27 0.00% 0.01%

1997 31 0.00% 0.00%

1998 35 0.06% 0.01%

1999 39 0.00% 0.00%

2000 43 0.00% 0.00%

2001 47 0.00% 0.00%

2002 52 0.00% 0.00%

2003 57 0.00% 0.00%

2004 63 0.00% 0.00%

2005 69 0.00% 0.00%


4.40SLOVENIA

Professionalcomputerservices(US$mln):Slovenia1995-2005

Year Slovenia %ofRegion %ofGlobe

1995 7 0.00% 0.00%

1996 9 0.00% 0.00%

1997 12 0.00% 0.00%

1998 15 0.00% 0.00%

1999 17 0.00% 0.00%

2000 19 0.00% 0.00%

2001 21 0.00% 0.00%

2002 23 0.00% 0.00%

2003 25 0.00% 0.00%

2004 28 0.00% 0.00%

2005 30 0.00% 0.00%


4.41SPAIN

Professionalcomputerservices(US$mln):Spain1995-2005

Year Spain %ofRegion %ofGlobe

1995 4,831 10.01% 2.19%

1996 5,025 10.03% 2.04%

1997 5,139 9.96% 1.81%

1998 5,820 10.37% 1.69%

1999 6,129 10.05% 1.54%

2000 6,308 9.69% 1.38%

2001 6,484 9.35% 1.30%

2002 6,667 9.02% 1.23%

2003 6,858 8.70% 1.16%

2004 7,055 8.38% 1.10%

2005 7,261 8.08% 1.04%


4.42SWEDEN

Professionalcomputerservices(US$mln):Sweden1995-2005

Year Sweden %ofRegion %ofGlobe

1995 2,745 5.69% 1.24%

1996 3,020 6.03% 1.22%

1997 3,313 6.42% 1.16%

1998 3,691 6.58% 1.07%

1999 4,043 6.63% 1.01%

2000 4,416 6.78% 0.97%

2001 4,822 6.95% 0.97%

2002 5,266 7.12% 0.97%

2003 5,751 7.29% 0.97%

2004 6,280 7.46% 0.98%

2005 6,858 7.63% 0.98%


4.43SWITZERLAND

Professionalcomputerservices(US$mln):Switzerland1995-2005

Year Switzerland %ofRegion %ofGlobe

1995 3,487 7.22% 1.58%

1996 2,750 5.49% 1.11%

1997 2,837 5.50% 0.99%

1998 3,148 5.61% 0.91%

1999 3,506 5.75% 0.88%

2000 3,769 5.79% 0.82%

2001 4,031 5.81% 0.81%

2002 4,312 5.83% 0.79%

2003 4,615 5.85% 0.78%

2004 4,941 5.87% 0.77%

2005 5,292 5.89% 0.76%


4.44UKRAINE

Professionalcomputerservices(US$mln):Ukraine1995-2005

Year Ukraine %ofRegion %ofGlobe

1995 3,734 7.74% 1.69%

1996 2,661 5.31% 1.08%

1997 2,678 5.19% 0.94%

1998 2,967 5.28% 0.86%

1999 3,327 5.45% 0.83%

2000 3,554 5.46% 0.78%

2001 3,767 5.43% 0.75%

2002 3,994 5.40% 0.73%

2003 4,236 5.37% 0.72%

2004 4,494 5.34% 0.70%

2005 4,770 5.30% 0.68%


4.45UNITEDKINGDOM

Professionalcomputerservices(US$mln):UnitedKingdom1995-2005

Year UnitedKingdom %ofRegion %ofGlobe

1995 4,788 9.92% 2.17%

1996 5,090 10.16% 2.07%

1997 5,105 9.90% 1.79%

1998 5,419 9.66% 1.58%

1999 5,772 9.47% 1.45%

2000 6,034 9.27% 1.32%

2001 6,290 9.07% 1.26%

2002 6,557 8.87% 1.21%

2003 6,837 8.67% 1.16%

2004 7,129 8.47% 1.11%

2005 7,435 8.27% 1.06%


5LATINAMERICA:PROFESSIONALCOMPUTERSERVICES

5.1EXECUTIVESUMMARY

MarketPotentialforProfessionalcomputerservicesinLatinAmerica(US$mln):2000

Country LatentDemandUS$mln %ofLatinAmerica

Mexico 6,582 36.48%

Brazil 6,377 35.34%

Argentina 3,985 22.08%

Venezuela 679 3.76%

Colombia 242 1.33%

Chile 54 0.29%

Peru 49 0.27%

Guatemala 11 0.00%

Ecuador 10 0.00%

Panama 9 0.00%

Uruguay 9 0.04%

Paraguay 6 0.00%

ElSalvador 5 0.00%

CostaRica 5 0.00%

Bolivia 5 0.00%

Honduras 5 0.00%

Nicaragua 3 0.00%

Suriname 1 0.00%

Belize 0 0.00%

Guyana 0 0.00%

Total 18,038 100.00%


MarketPotentialforProfessionalcomputerservicesinLatinAmerica(US$mln):2000

TheMarketforProfessionalcomputerservicesinLatinAmerica:1995-2005


1995 13,672.596.22

1996 13,581.395.53

1997 14,222.965.01

1998 16,452.564.80

1999 17,426.404.38

2000 18,039.033.97

2001 18,665.723.76

2002 19,330.22 3.58

2003 20,035.083.41

2004 20,783.373.25

2005 21,578.413.10


5.2ARGENTINA

Professionalcomputerservices(US$mln):Argentina1995-2005

Year Argentina %ofRegion %ofGlobe

1995 3,240 23.69% 1.47%

1996 2,840 20.91% 1.15%

1997 2,996 21.06% 1.05%

1998 3,329 20.23% 0.97%

1999 3,685 21.14% 0.92%

2000 3,985 22.08% 0.87%

2001 4,294 23.00% 0.86%

2002 4,630 23.95% 0.85%

2003 4,993 24.92% 0.84%

2004 5,387 25.92% 0.84%

2005 5,814 26.94% 0.83%


5.3BELIZE

Professionalcomputerservices(US$mln):Belize1995-2005

Year Belize %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


5.4BOLIVIA

Professionalcomputerservices(US$mln):Bolivia1995-2005

Year Bolivia %ofRegion %ofGlobe

1995 3 0.00% 0.00%

1996 3 0.02% 0.00%

1997 4 0.00% 0.00%

1998 5 0.00% 0.00%

1999 5 0.00% 0.00%

2000 5 0.00% 0.00%

2001 5 0.00% 0.00%

2002 6 0.00% 0.00%

2003 6 0.00% 0.00%

2004 7 0.00% 0.00%

2005 7 0.00% 0.00%


5.5BRAZIL

Professionalcomputerservices(US$mln):Brazil1995-2005

Year Brazil %ofRegion %ofGlobe

1995 4,842 35.41% 2.20%

1996 5,008 36.87% 2.03%

1997 5,147 36.18% 1.81%

1998 5,921 35.98% 1.72%

1999 6,218 35.68% 1.56%

2000 6,377 35.34% 1.40%

2001 6,533 34.99% 1.31%

2002 6,695 34.63% 1.23%

2003 6,863 34.25% 1.16%

2004 7,037 33.85% 1.10%

2005 7,217 33.44% 1.03%


5.6CHILE

Professionalcomputerservices(US$mln):Chile1995-2005

Year Chile %ofRegion %ofGlobe

1995 31 0.22% 0.00%

1996 35 0.25% 0.00%

1997 40 0.27% 0.01%

1998 44 0.26% 0.00%

1999 49 0.27% 0.00%

2000 54 0.29% 0.00%

2001 59 0.31% 0.00%

2002 65 0.33% 0.00%

2003 71 0.35% 0.00%

2004 78 0.37% 0.00%

2005 86 0.40% 0.00%


5.7COLOMBIA

Professionalcomputerservices(US$mln):Colombia1995-2005

Year Colombia %ofRegion %ofGlobe

1995 158 1.15% 0.00%

1996 171 1.26% 0.00%

1997 200 1.40% 0.00%

1998 215 1.30% 0.00%

1999 228 1.30% 0.00%

2000 242 1.33% 0.00%

2001 256 1.37% 0.00%

2002 272 1.40% 0.00%

2003 289 1.44% 0.00%

2004 306 1.47% 0.00%

2005 325 1.50% 0.00%


5.8COSTARICA

Professionalcomputerservices(US$mln):CostaRica1995-2005

Year CostaRica %ofRegion %ofGlobe

1995 3 0.00% 0.00%

1996 4 0.00% 0.00%

1997 4 0.00% 0.00%

1998 5 0.00% 0.00%

1999 5 0.00% 0.00%

2000 5 0.00% 0.00%

2001 6 0.00% 0.00%

2002 6 0.00% 0.00%

2003 7 0.00% 0.00%

2004 7 0.00% 0.00%

2005 7 0.00% 0.00%


5.9ECUADOR

Professionalcomputerservices(US$mln):Ecuador1995-2005

Year Ecuador %ofRegion %ofGlobe

1995 6 0.00% 0.00%

1996 7 0.00% 0.00%

1997 8 0.00% 0.00%

1998 9 0.00% 0.00%

1999 10 0.00% 0.00%

2000 10 0.00% 0.00%

2001 11 0.00% 0.00%

2002 11 0.00% 0.00%

2003 12 0.00% 0.00%

2004 13 0.00% 0.00%

2005 13 0.00% 0.00%


5.10ELSALVADOR

Professionalcomputerservices(US$mln):ElSalvador1995-2005

Year ElSalvador %ofRegion %ofGlobe

1995 4 0.00% 0.00%

1996 4 0.00% 0.00%

1997 5 0.00% 0.00%

1998 5 0.00% 0.00%

1999 5 0.00% 0.00%

2000 5 0.00% 0.00%

2001 6 0.00% 0.00%

2002 6 0.03% 0.00%

2003 7 0.00% 0.00%

2004 7 0.00% 0.00%

2005 8 0.00% 0.00%


5.11GUATEMALA

Professionalcomputerservices(US$mln):Guatemala1995-2005

Year Guatemala %ofRegion %ofGlobe

1995 8 0.00% 0.00%

1996 8 0.00% 0.00%

1997 9 0.00% 0.00%

1998 11 0.00% 0.00%

1999 11 0.00% 0.00%

2000 11 0.00% 0.00%

2001 12 0.06% 0.00%

2002 13 0.00% 0.00%

2003 14 0.00% 0.00%

2004 15 0.00% 0.00%

2005 16 0.00% 0.00%


5.12GUYANA

Professionalcomputerservices(US$mln):Guyana1995-2005

Year Guyana %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


5.13HONDURAS

Professionalcomputerservices(US$mln):Honduras1995-2005

Year Honduras %ofRegion %ofGlobe

1995 3 0.00% 0.00%

1996 3 0.00% 0.00%

1997 4 0.00% 0.00%

1998 5 0.00% 0.00%

1999 5 0.00% 0.00%

2000 5 0.00% 0.00%

2001 5 0.00% 0.00%

2002 6 0.00% 0.00%

2003 6 0.00% 0.00%

2004 7 0.00% 0.00%

2005 7 0.00% 0.00%


5.14MEXICO

Professionalcomputerservices(US$mln):Mexico1995-2005

Year Mexico %ofRegion %ofGlobe

1995 4,875 35.65% 2.21%

1996 4,959 36.51% 2.01%

1997 5,172 36.36% 1.82%

1998 6,222 37.81% 1.81%

1999 6,486 37.21% 1.63%

2000 6,582 36.48% 1.44%

2001 6,679 35.78% 1.34%

2002 6,778 35.06% 1.25%

2003 6,878 34.33% 1.17%

2004 6,981 33.59% 1.09%

2005 7,087 32.84% 1.01%


5.15NICARAGUA

Professionalcomputerservices(US$mln):Nicaragua1995-2005

Year Nicaragua %ofRegion %ofGlobe

1995 2 0.00% 0.00%

1996 2 0.00% 0.00%

1997 2 0.00% 0.00%

1998 3 0.00% 0.00%

1999 3 0.01% 0.00%

2000 3 0.00% 0.00%

2001 3 0.00% 0.00%

2002 3 0.00% 0.00%

2003 3 0.00% 0.00%

2004 4 0.00% 0.00%

2005 4 0.00% 0.00%


5.16PANAMA

Professionalcomputerservices(US$mln):Panama1995-2005

Year Panama %ofRegion %ofGlobe

1995 6 0.00% 0.00%

1996 6 0.00% 0.00%

1997 7 0.00% 0.00%

1998 8 0.00% 0.00%

1999 9 0.00% 0.00%

2000 9 0.00% 0.00%

2001 10 0.00% 0.00%

2002 10 0.00% 0.00%

2003 11 0.05% 0.00%

2004 12 0.00% 0.00%

2005 12 0.00% 0.00%


5.17PARAGUAY

Professionalcomputerservices(US$mln):Paraguay1995-2005

Year Paraguay %ofRegion %ofGlobe

1995 4 0.00% 0.00%

1996 4 0.03% 0.00%

1997 5 0.00% 0.00%

1998 6 0.03% 0.00%

1999 6 0.00% 0.00%

2000 6 0.00% 0.00%

2001 7 0.00% 0.00%

2002 7 0.00% 0.00%

2003 8 0.00% 0.00%

2004 8 0.00% 0.00%

2005 9 0.00% 0.00%


5.18PERU

Professionalcomputerservices(US$mln):Peru1995-2005

Year Peru %ofRegion %ofGlobe

1995 28 0.20% 0.00%

1996 32 0.23% 0.01%

1997 36 0.25% 0.01%

1998 41 0.24% 0.00%

1999 45 0.25% 0.01%

2000 49 0.27% 0.00%

2001 54 0.29% 0.00%

2002 60 0.30% 0.00%

2003 66 0.32% 0.00%

2004 72 0.34% 0.00%

2005 79 0.36% 0.00%


5.19SURINAME

Professionalcomputerservices(US$mln):Suriname1995-2005

Year Suriname %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.00% 0.00%

1997 1 0.00% 0.00%

1998 1 0.00% 0.00%

1999 1 0.00% 0.00%

2000 1 0.00% 0.00%

2001 1 0.00% 0.00%

2002 1 0.00% 0.00%

2003 1 0.00% 0.00%

2004 2 0.00% 0.00%

2005 2 0.00% 0.00%


5.20URUGUAY

Professionalcomputerservices(US$mln):Uruguay1995-2005

Year Uruguay %ofRegion %ofGlobe

1995 5 0.00% 0.00%

1996 5 0.00% 0.00%

1997 7 0.04% 0.00%

1998 8 0.04% 0.00%

1999 8 0.00% 0.00%

2000 9 0.04% 0.00%

2001 9 0.00% 0.00%

2002 10 0.00% 0.00%

2003 10 0.00% 0.00%

2004 10 0.05% 0.00%

2005 11 0.00% 0.00%


5.21VENEZUELA

Professionalcomputerservices(US$mln):Venezuela1995-2005

Year Venezuela %ofRegion %ofGlobe

1995 452 3.30% 0.20%

1996 487 3.58% 0.19%

1997 575 4.04% 0.20%

1998 615 3.73% 0.17%

1999 646 3.70% 0.16%

2000 679 3.76% 0.14%

2001 714 3.82% 0.14%

2002 750 3.88% 0.13%

2003 788 3.93% 0.13%

2004 829 3.98% 0.12%

2005 871 4.03% 0.12%


6NORTHAMERICA&THECARIBBEAN:PROFESSIONALCOMPUTERSERVICES

6.1EXECUTIVESUMMARY

MarketPotentialforProfessionalcomputerservicesinNorthAmerica&the

Caribbean(US$mln):2000

Country LatentDemandUS$mln

%ofNorthAmerica&theCaribbean

UnitedStates 213,005 97.14%

Canada 6,171 2.81%

Cuba 30 0.00%

DominicanRepublic 7 0.00%

TrinidadandTobago 4 0.00%

Jamaica 3 0.00%

Bahamas 3 0.00%

Haiti 2 0.00%

Martinique 2 0.00%

Barbados 1 0.00%

NetherlandsAntilles 1 0.00%

Bermuda 1 0.00%

St.Lucia 0 0.00%

AntiguaandBarbuda 0 0.00%

Grenada 0 0.00%

St.VincentandtheGrenadines

0 0.00%

St.KittsandNevis 0 0.00%

Dominica 0 0.00%

Total 219,231 100.00%


MarketPotentialforProfessionalcomputerservicesinNorthAmerica&theCaribbean(US$mln):2000

TheMarketforProfessionalcomputerservicesinNorthAmerica&theCaribbean:1995-2005


1995 84,918.7038.65

1996 100,261.2940.82

1997 123,004.9443.35

1998 154,502.8745.09

1999 185,767.4246.69

2000 219,256.6148.23

2001 243,017.5448.89

2002 266,904.7549.41

2003 293,167.7049.90

2004 322,043.4150.38

2005 353,792.6250.84


6.2ANTIGUAANDBARBUDA

Professionalcomputerservices(US$mln):AntiguaandBarbuda1995-2005

Year AntiguaandBarbuda %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


6.3BAHAMAS

Professionalcomputerservices(US$mln):Bahamas1995-2005

Year Bahamas %ofRegion %ofGlobe

1995 2 0.00% 0.00%

1996 2 0.00% 0.00%

1997 2 0.00% 0.00%

1998 2 0.00% 0.00%

1999 3 0.00% 0.00%

2000 3 0.00% 0.00%

2001 3 0.00% 0.00%

2002 3 0.00% 0.00%

2003 3 0.00% 0.00%

2004 3 0.00% 0.00%

2005 4 0.00% 0.00%


6.4BARBADOS

Professionalcomputerservices(US$mln):Barbados1995-2005

Year Barbados %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.00% 0.00%

1997 1 0.00% 0.00%

1998 1 0.00% 0.00%

1999 1 0.00% 0.00%

2000 1 0.00% 0.00%

2001 1 0.00% 0.00%

2002 2 0.00% 0.00%

2003 2 0.00% 0.00%

2004 2 0.00% 0.00%

2005 2 0.00% 0.00%


6.5BERMUDA

Professionalcomputerservices(US$mln):Bermuda1995-2005

Year Bermuda %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.00% 0.00%

1997 1 0.00% 0.00%

1998 1 0.00% 0.00%

1999 1 0.00% 0.00%

2000 1 0.00% 0.00%

2001 1 0.00% 0.00%

2002 1 0.00% 0.00%

2003 1 0.00% 0.00%

2004 2 0.00% 0.00%

2005 2 0.00% 0.00%


6.6CANADA

Professionalcomputerservices(US$mln):Canada1995-2005

Year Canada %ofRegion %ofGlobe

1995 4,810 5.66% 2.18%

1996 5,057 5.04% 2.05%

1997 5,122 4.16% 1.80%

1998 5,620 3.63% 1.64%

1999 5,951 3.20% 1.49%

2000 6,171 2.81% 1.35%

2001 6,387 2.62% 1.28%

2002 6,612 2.47% 1.22%

2003 6,847 2.33% 1.16%

2004 7,092 2.20% 1.10%

2005 7,348 2.07% 1.05%


6.7CUBA

Professionalcomputerservices(US$mln):Cuba1995-2005

Year Cuba %ofRegion %ofGlobe

1995 15 0.00% 0.00%

1996 17 0.01% 0.00%

1997 20 0.01% 0.00%

1998 24 0.00% 0.00%

1999 27 0.00% 0.00%

2000 30 0.00% 0.00%

2001 33 0.00% 0.00%

2002 36 0.00% 0.00%

2003 40 0.00% 0.00%

2004 44 0.00% 0.00%

2005 48 0.00% 0.00%


6.8DOMINICA

Professionalcomputerservices(US$mln):Dominica1995-2005

Year Dominica %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


6.9DOMINICANREPUBLIC

Professionalcomputerservices(US$mln):DominicanRepublic1995-2005

Year DominicanRepublic %ofRegion %ofGlobe

1995 4 0.00% 0.00%

1996 5 0.00% 0.00%

1997 6 0.00% 0.00%

1998 6 0.00% 0.00%

1999 7 0.00% 0.00%

2000 7 0.00% 0.00%

2001 7 0.00% 0.00%

2002 8 0.00% 0.00%

2003 8 0.00% 0.00%

2004 9 0.00% 0.00%

2005 10 0.00% 0.00%


6.10GRENADA

Professionalcomputerservices(US$mln):Grenada1995-2005

Year Grenada %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


6.11HAITI

Professionalcomputerservices(US$mln):Haiti1995-2005

Year Haiti %ofRegion %ofGlobe

1995 2 0.00% 0.00%

1996 2 0.00% 0.00%

1997 2 0.00% 0.00%

1998 2 0.00% 0.00%

1999 2 0.00% 0.00%

2000 2 0.00% 0.00%

2001 2 0.00% 0.00%

2002 3 0.00% 0.00%

2003 3 0.00% 0.00%

2004 3 0.00% 0.00%

2005 3 0.00% 0.00%


6.12JAMAICA

Professionalcomputerservices(US$mln):Jamaica1995-2005

Year Jamaica %ofRegion %ofGlobe

1995 2 0.00% 0.00%

1996 2 0.00% 0.00%

1997 2 0.00% 0.00%

1998 3 0.00% 0.00%

1999 3 0.00% 0.00%

2000 3 0.00% 0.00%

2001 3 0.00% 0.00%

2002 3 0.00% 0.00%

2003 3 0.00% 0.00%

2004 3 0.00% 0.00%

2005 4 0.00% 0.00%


6.13MARTINIQUE

Professionalcomputerservices(US$mln):Martinique1995-2005

Year Martinique %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.00% 0.00%

1997 1 0.00% 0.00%

1998 2 0.00% 0.00%

1999 2 0.00% 0.00%

2000 2 0.00% 0.00%

2001 2 0.00% 0.00%

2002 2 0.00% 0.00%

2003 2 0.00% 0.00%

2004 2 0.00% 0.00%

2005 2 0.00% 0.00%


6.14NETHERLANDSANTILLES

Professionalcomputerservices(US$mln):NetherlandsAntilles1995-2005

Year NetherlandsAntilles %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.00% 0.00%

1997 1 0.00% 0.00%

1998 1 0.00% 0.00%

1999 1 0.00% 0.00%

2000 1 0.00% 0.00%

2001 1 0.00% 0.00%

2002 1 0.00% 0.00%

2003 2 0.00% 0.00%

2004 2 0.00% 0.00%

2005 2 0.00% 0.00%


6.15ST.KITTSANDNEVIS

Professionalcomputerservices(US$mln):St.KittsandNevis1995-2005

Year St.KittsandNevis %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


6.16ST.LUCIA

Professionalcomputerservices(US$mln):St.Lucia1995-2005

Year St.Lucia %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


6.17ST.VINCENTANDTHEGRENADINES

Professionalcomputerservices(US$mln):St.VincentandtheGrenadines1995--2005

Year St.VincentandtheGrenadines %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


6.18TRINIDADANDTOBAGO

Professionalcomputerservices(US$mln):TrinidadandTobago1995-2005

Year TrinidadandTobago %ofRegion %ofGlobe

1995 2 0.00% 0.00%

1996 3 0.00% 0.00%

1997 3 0.00% 0.00%

1998 4 0.00% 0.00%

1999 4 0.00% 0.00%

2000 4 0.00% 0.00%

2001 4 0.00% 0.00%

2002 4 0.00% 0.00%

2003 5 0.00% 0.00%

2004 5 0.00% 0.00%

2005 5 0.00% 0.00%


6.19UNITEDSTATES

Professionalcomputerservices(US$mln):UnitedStates1995-2005

Year UnitedStates %ofRegion %ofGlobe

1995 80,067 94.28% 36.43%

1996 95,157 94.90% 38.74%

1997 117,826 95.78% 41.52%

1998 148,814 96.31% 43.42%

1999 179,742 96.75% 45.17%

2000 213,005 97.14% 46.85%

2001 236,543 97.33% 47.58%

2002 260,197 97.48% 48.16%

2003 286,217 97.62% 48.72%

2004 314,839 97.76% 49.25%

2005 346,323 97.88% 49.76%


7OCEANA:PROFESSIONALCOMPUTERSERVICES

7.1EXECUTIVESUMMARY

MarketPotentialforProfessionalcomputerservicesinOceana(US$mln):2000

Country LatentDemandUS$mln %ofOceana

Australia 6,651 97.01%

NewZealand 198 2.88%

Fiji 1 0.00%

SolomonIslands 0 0.00%

AmericanSamoa 0 0.00%

Nauru 0 0.00%

Vanuatu 0 0.00%

Tonga 0 0.00%

MicronesiaFederation 0 0.00%

Palau 0 0.00%

MarshallIslands 0 0.00%

Kiribati 0 0.00%

Tuvalu 0 0.00%

Total 6,851 100.00%

Source:IconGroupLtd.,copyright2000,

www.icongroupedition.com

MarketPotentialforProfessionalcomputerservicesinOceana(US$mln):2000

TheMarketforProfessionalcomputerservicesinOceana:1995-2005


1995 5,018.62 2.28

1996 5,087.09 2.07

1997 5,348.19 1.88

1998 6,503.10 1.90

1999 6,767.67 1.70

2000 6,855.58 1.51

2001 6,945.27 1.40

2002 7,036.79 1.30

2003 7,130.19 1.21

2004 7,225.59 1.13

2005 7,323.07 1.05


7.2AMERICANSAMOA

Professionalcomputerservices(US$mln):AmericanSamoa1995-2005

Year AmericanSamoa %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


7.3AUSTRALIA

Professionalcomputerservices(US$mln):Australia1995-2005

Year Australia %ofRegion %ofGlobe

1995 4,886 97.35% 2.22%

1996 4,943 97.16% 2.01%

1997 5,180 96.86% 1.82%

1998 6,322 97.21% 1.84%

1999 6,575 97.15% 1.65%

2000 6,651 97.01% 1.46%

2001 6,728 96.86% 1.35%

2002 6,805 96.70% 1.25%

2003 6,884 96.54% 1.17%

2004 6,963 96.36% 1.08%

2005 7,043 96.17% 1.01%


7.4FIJI

Professionalcomputerservices(US$mln):Fiji1995-2005

Year Fiji %ofRegion %ofGlobe

1995 1 0.00% 0.00%

1996 1 0.00% 0.00%

1997 1 0.00% 0.00%

1998 1 0.00% 0.00%

1999 1 0.00% 0.00%

2000 1 0.00% 0.00%

2001 1 0.00% 0.00%

2002 1 0.00% 0.00%

2003 1 0.00% 0.00%

2004 1 0.00% 0.00%

2005 2 0.02% 0.00%


7.5KIRIBATI

Professionalcomputerservices(US$mln):Kiribati1995-2005

Year Kiribati %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


7.6MARSHALLISLANDS

Professionalcomputerservices(US$mln):MarshallIslands1995-2005

Year MarshallIslands %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


7.7MICRONESIAFEDERATION

Professionalcomputerservices(US$mln):MicronesiaFederation1995-2005

Year MicronesiaFederation %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


7.8NAURU

Professionalcomputerservices(US$mln):Nauru1995-2005

Year Nauru %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


7.9NEWZEALAND

Professionalcomputerservices(US$mln):NewZealand1995-2005

Year NewZealand %ofRegion %ofGlobe

1995 128 2.55% 0.00%

1996 140 2.74% 0.05%

1997 163 3.04% 0.00%

1998 175 2.69% 0.00%

1999 186 2.75% 0.00%

2000 198 2.88% 0.00%

2001 211 3.03% 0.00%

2002 224 3.18% 0.00%

2003 239 3.34% 0.00%

2004 254 3.51% 0.00%

2005 271 3.69% 0.00%


7.10PALAU

Professionalcomputerservices(US$mln):Palau1995-2005

Year Palau %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


7.11SOLOMONISLANDS

Professionalcomputerservices(US$mln):SolomonIslands1995-2005

Year SolomonIslands %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


7.12TONGA

Professionalcomputerservices(US$mln):Tonga1995-2005

Year Tonga %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


7.13TUVALU

Professionalcomputerservices(US$mln):Tuvalu1995-2005

Year Tuvalu %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


7.14VANUATU

Professionalcomputerservices(US$mln):Vanuatu1995-2005

Year Vanuatu %ofRegion %ofGlobe

1995 0 0.00% 0.00%

1996 0 0.00% 0.00%

1997 0 0.00% 0.00%

1998 0 0.00% 0.00%

1999 0 0.00% 0.00%

2000 0 0.00% 0.00%

2001 0 0.00% 0.00%

2002 0 0.00% 0.00%

2003 0 0.00% 0.00%

2004 0 0.00% 0.00%

2005 0 0.00% 0.00%


8THEMIDDLEEAST:PROFESSIONALCOMPUTERSERVICES

8.1EXECUTIVESUMMARY

MarketPotentialforProfessionalcomputerservicesintheMiddleEast(US$mln):2000

Country LatentDemandUS$mln %oftheMiddleEast

Turkey 4,200 44.11%

Iran 3,223 33.85%

Israel 592 6.21%

Uzbekistan 548 5.75%

Pakistan 373 3.91%

SaudiArabia 208 2.17%

Iraq 110 1.15%

UnitedArabEmirates 58 0.60%

SyrianArabRepublic 51 0.54%

Azerbaijan 32 0.33%

Kuwait 28 0.28%

Armenia 13 0.13%

Oman 12 0.12%

Tajikistan 12 0.12%

Kyrgyzstan 11 0.12%

Turkmenistan 11 0.11%

Yemen 10 0.10%

Qatar 7 0.07%

Jordan 7 0.00%

Lebanon 5 0.00%

Afghanistan 4 0.00%

Bahrain 4 0.00%

Total 9,518 100.00%


MarketPotentialforProfessionalcomputerservicesintheMiddleEast(US$mln):2000

TheMarketforProfessionalcomputerservicesintheMiddleEast:1995-2005


1995 6,799.453.09

1996 6,917.792.82

1997 7,466.222.63

1998 8,389.662.45

1999 8,998.272.26

2000 9,519.922.09

2001 10,072.142.03

2002 10,667.051.97

2003 11,308.111.92

2004 11,999.231.88

2005 12,744.681.83


8.2AFGHANISTAN

Professionalcomputerservices(US$mln):Afghanistan1995-2005

Year Afghanistan %ofRegion %ofGlobe

1995 2 0.00% 0.00%

1996 2 0.00% 0.00%

1997 3 0.00% 0.00%

1998 3 0.00% 0.00%

1999 3 0.00% 0.00%

2000 4 0.00% 0.00%

2001 4 0.03% 0.00%

2002 4 0.00% 0.00%

2003 4 0.00% 0.00%

2004 4 0.00% 0.00%

2005 5 0.00% 0.00%


8.3ARMENIA

Professionalcomputerservices(US$mln):Armenia1995-2005

Year Armenia %ofRegion %ofGlobe

1995 8 0.12% 0.00%

1996 9 0.12% 0.00%

1997 10 0.13% 0.00%

1998 12 0.14% 0.00%

1999 12 0.13% 0.00%

2000 13 0.13% 0.00%

2001 13 0.13% 0.00%

2002 14 0.13% 0.00%

2003 15 0.13% 0.00%

2004 17 0.13% 0.00%

2005 18 0.14% 0.00%


8.4AZERBAIJAN

Professionalcomputerservices(US$mln):Azerbaijan1995-2005

Year Azerbaijan %ofRegion %ofGlobe

1995 16 0.24% 0.00%

1996 19 0.26% 0.00%

1997 22 0.29% 0.00%

1998 26 0.31% 0.00%

1999 29 0.32% 0.00%

2000 32 0.33% 0.00%

2001 35 0.34% 0.00%

2002 39 0.36% 0.00%

2003 42 0.37% 0.00%

2004 47 0.38% 0.00%

2005 51 0.40% 0.00%


8.5BAHRAIN

Professionalcomputerservices(US$mln):Bahrain1995-2005

Year Bahrain %ofRegion %ofGlobe

1995 2 0.00% 0.00%

1996 2 0.03% 0.00%

1997 3 0.00% 0.00%

1998 3 0.03% 0.00%

1999 3 0.00% 0.00%

2000 4 0.00% 0.00%

2001 4 0.00% 0.00%

2002 4 0.00% 0.00%

2003 4 0.00% 0.00%

2004 4 0.00% 0.00%

2005 4 0.00% 0.00%


8.6IRAN

Professionalcomputerservices(US$mln):Iran1995-2005

Year Iran %ofRegion %ofGlobe

1995 2,427 35.68% 1.10%

1996 2,496 36.08% 1.01%

1997 2,578 34.52% 0.90%

1998 3,010 35.88% 0.87%

1999 3,154 35.04% 0.79%

2000 3,223 33.85% 0.70%

2001 3,291 32.67% 0.66%

2002 3,361 31.51% 0.62%

2003 3,434 30.36% 0.58%

2004 3,509 29.24% 0.54%

2005 3,587 28.14% 0.51%


8.7IRAQ

Professionalcomputerservices(US$mln):Iraq1995-2005

Year Iraq %ofRegion %ofGlobe

1995 70 1.02% 0.00%

1996 77 1.10% 0.00%

1997 88 1.17% 0.00%

1998 95 1.13% 0.00%

1999 102 1.13% 0.00%

2000 110 1.15% 0.00%

2001 119 1.18% 0.00%

2002 128 1.20% 0.00%

2003 139 1.22% 0.00%

2004 150 1.24% 0.00%

2005 162 1.26% 0.00%


8.8ISRAEL

Professionalcomputerservices(US$mln):Israel1995-2005

Year Israel %ofRegion %ofGlobe

1995 393 5.78% 0.17%

1996 424 6.12% 0.17%

1997 500 6.70% 0.17%

1998 535 6.37% 0.15%

1999 563 6.25% 0.14%

2000 592 6.21% 0.13%

2001 622 6.17% 0.12%

2002 655 6.13% 0.12%

2003 688 6.08% 0.11%

2004 724 6.03% 0.11%

2005 762 5.97% 0.10%


8.9JORDAN

Professionalcomputerservices(US$mln):Jordan1995-2005

Year Jordan %ofRegion %ofGlobe

1995 5 0.00% 0.00%

1996 5 0.07% 0.00%

1997 6 0.00% 0.00%

1998 7 0.00% 0.00%

1999 7 0.00% 0.00%

2000 7 0.00% 0.00%

2001 8 0.00% 0.00%

2002 9 0.00% 0.00%

2003 9 0.08% 0.00%

2004 10 0.00% 0.00%

2005 11 0.00% 0.00%


8.10KUWAIT

Professionalcomputerservices(US$mln):Kuwait1995-2005

Year Kuwait %ofRegion %ofGlobe

1995 13 0.19% 0.00%

1996 15 0.22% 0.00%

1997 19 0.24% 0.00%

1998 23 0.26% 0.00%

1999 25 0.27% 0.00%

2000 28 0.28% 0.00%

2001 30 0.30% 0.00%

2002 33 0.31% 0.00%

2003 37 0.32% 0.00%

2004 40 0.33% 0.00%

2005 44 0.34% 0.00%


8.11KYRGYZSTAN

Professionalcomputerservices(US$mln):Kyrgyzstan1995-2005

Year Kyrgyzstan %ofRegion %ofGlobe

1995 6 0.09% 0.00%

1996 7 0.00% 0.00%

1997 8 0.11% 0.00%

1998 10 0.12% 0.00%

1999 11 0.12% 0.00%

2000 11 0.12% 0.00%

2001 12 0.11% 0.00%

2002 12 0.11% 0.00%

2003 13 0.11% 0.00%

2004 13 0.11% 0.00%

2005 14 0.10% 0.00%


8.12LEBANON

Professionalcomputerservices(US$mln):Lebanon1995-2005

Year Lebanon %ofRegion %ofGlobe

1995 3 0.00% 0.00%

1996 4 0.00% 0.00%

1997 4 0.05% 0.00%

1998 5 0.00% 0.00%

1999 5 0.00% 0.00%

2000 5 0.00% 0.00%

2001 5 0.00% 0.00%

2002 6 0.00% 0.00%

2003 6 0.00% 0.00%

2004 7 0.00% 0.00%

2005 7 0.00% 0.00%


8.13OMAN

Professionalcomputerservices(US$mln):Oman1995-2005

Year Oman %ofRegion %ofGlobe

1995 8 0.11% 0.00%

1996 8 0.11% 0.00%

1997 10 0.13% 0.00%

1998 11 0.13% 0.00%

1999 12 0.13% 0.00%

2000 12 0.12% 0.00%

2001 13 0.12% 0.00%

2002 14 0.12% 0.00%

2003 15 0.13% 0.00%

2004 16 0.13% 0.00%

2005 17 0.13% 0.00%


8.14PAKISTAN

Professionalcomputerservices(US$mln):Pakistan1995-2005

Year Pakistan %ofRegion %ofGlobe

1995 246 3.62% 0.11%

1996 266 3.84% 0.10%

1997 313 4.18% 0.11%

1998 335 3.99% 0.00%

1999 354 3.92% 0.00%

2000 373 3.91% 0.00%

2001 394 3.90% 0.00%

2002 415 3.89% 0.00%

2003 439 3.87% 0.00%

2004 463 3.85% 0.00%

2005 489 3.83% 0.00%


8.15QATAR

Professionalcomputerservices(US$mln):Qatar1995-2005

Year Qatar %ofRegion %ofGlobe

1995 4 0.00% 0.00%

1996 5 0.00% 0.00%

1997 6 0.00% 0.00%

1998 7 0.00% 0.00%

1999 7 0.00% 0.00%

2000 7 0.07% 0.00%

2001 8 0.00% 0.00%

2002 8 0.00% 0.00%

2003 9 0.00% 0.00%

2004 9 0.00% 0.00%

2005 9 0.00% 0.00%


8.16SAUDIARABIA

Professionalcomputerservices(US$mln):SaudiArabia1995-2005

Year SaudiArabia %ofRegion %ofGlobe

1995 154 2.26% 0.07%

1996 164 2.37% 0.00%

1997 174 2.32% 0.00%

1998 181 2.15% 0.00%

1999 194 2.15% 0.00%

2000 208 2.17% 0.00%

2001 223 2.21% 0.00%

2002 240 2.24% 0.00%

2003 258 2.28% 0.00%

2004 279 2.32% 0.00%

2005 302 2.36% 0.00%


8.17SYRIANARABREPUBLIC

Professionalcomputerservices(US$mln):SyrianArabRepublic1995-2005

Year SyrianArabRepublic %ofRegion %ofGlobe

1995 30 0.43% 0.00%

1996 33 0.48% 0.00%

1997 38 0.50% 0.01%

1998 42 0.50% 0.00%

1999 47 0.51% 0.00%

2000 51 0.54% 0.00%

2001 57 0.56% 0.00%

2002 62 0.58% 0.00%

2003 68 0.60% 0.00%

2004 75 0.62% 0.00%

2005 83 0.64% 0.00%


8.18TAJIKISTAN

Professionalcomputerservices(US$mln):Tajikistan1995-2005

Year Tajikistan %ofRegion %ofGlobe

1995 6 0.00% 0.00%

1996 7 0.00% 0.00%

1997 9 0.11% 0.00%

1998 10 0.12% 0.00%

1999 11 0.12% 0.00%

2000 12 0.12% 0.00%

2001 12 0.12% 0.00%

2002 13 0.11% 0.00%

2003 13 0.11% 0.00%

2004 13 0.11% 0.00%

2005 14 0.10% 0.00%


8.19TURKEY

Professionalcomputerservices(US$mln):Turkey1995-2005

Year Turkey %ofRegion %ofGlobe

1995 2,992 44.00% 1.36%

1996 2,930 42.35% 1.19%

1997 3,155 42.25% 1.11%

1998 3,510 41.84% 1.02%

1999 3,864 42.94% 0.97%

2000 4,200 44.11% 0.92%

2001 4,558 45.25% 0.91%

2002 4,948 46.38% 0.91%

2003 5,372 47.50% 0.91%

2004 5,834 48.61% 0.91%

2005 6,336 49.71% 0.91%


8.20TURKMENISTAN

Professionalcomputerservices(US$mln):Turkmenistan1995-2005

Year Turkmenistan %ofRegion %ofGlobe

1995 6 0.00% 0.00%

1996 7 0.09% 0.00%

1997 8 0.10% 0.00%

1998 10 0.11% 0.00%

1999 11 0.11% 0.00%

2000 11 0.11% 0.00%

2001 12 0.11% 0.00%

2002 12 0.11% 0.00%

2003 12 0.10% 0.00%

2004 13 0.10% 0.00%

2005 13 0.10% 0.00%


8.21UNITEDARABEMIRATES

Professionalcomputerservices(US$mln):UnitedArabEmirates1995-2005

Year UnitedArabEmirates %ofRegion %ofGlobe

1995 34 0.50% 0.00%

1996 38 0.55% 0.00%

1997 43 0.57% 0.00%

1998 48 0.57% 0.00%

1999 53 0.58% 0.00%

2000 58 0.60% 0.00%

2001 64 0.63% 0.00%

2002 70 0.65% 0.00%

2003 77 0.68% 0.00%

2004 85 0.70% 0.00%

2005 93 0.73% 0.00%


8.22UZBEKISTAN

Professionalcomputerservices(US$mln):Uzbekistan1995-2005

Year Uzbekistan %ofRegion %ofGlobe

1995 364 5.35% 0.16%

1996 392 5.67% 0.15%

1997 463 6.19% 0.16%

1998 495 5.90% 0.14%

1999 521 5.78% 0.13%

2000 548 5.75% 0.12%

2001 577 5.72% 0.11%

2002 607 5.68% 0.11%

2003 638 5.64% 0.10%

2004 672 5.59% 0.10%

2005 707 5.54% 0.10%


8.23YEMEN

Professionalcomputerservices(US$mln):Yemen1995-2005

Year Yemen %ofRegion %ofGlobe

1995 6 0.00% 0.00%

1996 7 0.00% 0.00%

1997 8 0.10% 0.00%

1998 9 0.11% 0.00%

1999 10 0.10% 0.00%

2000 10 0.10% 0.00%

2001 11 0.10% 0.00%

2002 11 0.10% 0.00%

2003 12 0.10% 0.00%

2004 13 0.10% 0.00%

2005 14 0.10% 0.00%


9DISCLAIMERS,WARRANTEES,ANDUSERAGREEMENTPROVISIONS

9.1DISCLAIMERS&SAFEHARBOR

Summarydisclaimer.Thispublication(''Report")doesnotconstitutelegal,valuation,tax,orfinancialconsultingadvice.Norisitastatementontheperformance,managementcapabilityorfuturepotential(goodorbad)ofthecompany(ies),industry(ies),product(s),region(s),city(ies)orcountry(ies)discussed.Itisofferedasaninformationservicetoclients,associates,andacademicians.Thoseinterestedinspecificguidanceforlegal,strategic,and/orfinancialoraccountingmattersshouldseekcompetentprofessionalassistancefromtheirownadvisors.

InformationwasfurnishedtoIconGroupLtd.("IconGroup"),anditssubsidiaries(IconGroupInternational,Inc.),byitsinternalresearchersand/orextractedfrompublicfilings,orsourcesavailablewithinthepublicdomain,includingotherinformationproviders(e.g.EDGARfilings,nationalorganizationsandinternationalorganizations).IconGroupdoesnotpromiseorwarrantthatwewillobtaininformationfromanyparticularindependentsource.PublishedregularlybyIconGroup,thisandsimilarreportsprovideanalysisoncities,countries,industries,and/orforeignanddomesticcompanieswhichmayormaynotbepubliclytraded.IconGroupreportsareusedbyvariouscompaniesandpersonsincludingconsultingfirms,investmentofficers,pensionfundmanagers,registeredrepresentatives,andotherfinancialserviceprofessionals.Anycommentary,observationsordiscussionbyIconGroupaboutacountry,city,region,industryorcompanydoesnotconstitutearecommendationtobuyorsellcompanysharesormakeinvestmentdecisions.Further,thefinancialconditionoroutlookforeachindustry,city,country,orcompanymaychangeafterthedateofthepublication,andIconGroupdoesnotwarrant,promiseorrepresentthatitwillprovidereportuserswithnoticeofthatchange,norwillIconGrouppromiseupdatesontheinformationpresented.

SafeHarborforForward-LookingStatements.IconGroupreports,includingthepresentreport,makenumerousforward-lookingstatementswhichshouldbetreatedassuch.Forward-lookingstatementsaremadepursuanttothesafeharborprovisionsofthePrivateSecuritiesReformActof1995,andsimilarlocallaws.Forward-lookingstatementsinvolveknownandunknownrisksanduncertainties,whichmaycauseacompany's,city's,country'sorindustry'sactualresultsoroutlookinfutureperiodstodiffermateriallyfromthoseforecasted.Theserisksanduncertaintiesinclude,amongotherthings,productpricevolatility,exchangeratevolatility,regulationvolatility,productdemandvolatility,datainaccuracies,computer-orsoftware-generetedcalculationinnacuracies,marketcompetition,changesinmanagementstyle,changesincorporatestrategy,andrisksinherentininternationalandcorporateoperations.Forward-lookingstatementscanbeidentifiedinstatementsbythefactthattheydonotrelatestrictlytohistoricalorcurrentfacts.Theyusewordssuchas"anticipate,""estimate,""expect,""project,""intend,""plan,""feel","think","hear,""guess,""forecast,""believe,"andotherwordsandtermsofsimilar

meaninginconnectionwithanydiscussionoffutureoperating,economicorfinancialperformance.Thisequallyappliestoallstatementsrelatingtoanindustry,city,country,region,economicvariableorcompanyfinancialsituation.IconGrouprecommendsthatthereaderfollowtheadviceofNancyM.Smith,DirectorofSEC'sOfficeofInvestorEducationandAssistance,whohasbeenquotedtosay,''Never,ever,makeaninvestmentbasedsolelyonwhatyoureadinanonlinenewsletterorInternetbulletinboard,especiallyiftheinvestmentinvolvesasmall,thinly-tradedcompanythatisn'twellknown...Assumethattheinformationaboutthesecompaniesisnottrustworthyunlessyoucanproveotherwisethroughyourownindependentresearch."Similarrecommendationsapplytodecisionsrelatingtoindustrystudies,productcategorystudies,corporatestrategiesdiscussionsandcountryevaluations.InthecaseofIconGroupreports,manyfactorscanaffecttheactualoutcomeoftheperioddiscussed,includingexchangeratevolatility,changesinaccountingstandards,thelackofoversightorcomparabilityinaccountingstandards,changesineconomicconditions,changesincompetition,changesintheglobaleconomy,changesinsourcedataquality,changesinreporteddataquality,changesinmethodologyandsimilarfactors.

InformationAccuracy.Althoughthestatementsinthisreportarederivedfromorbaseduponvariousinformationsourcesand/oreconometricmodelsthatIconGroupbelievestobereliable,wedonotguaranteetheiraccuracy,reliability,quality,andanysuchinformation,orresultinganalyses,maybeincomplete,rounded,inaccurateorcondensed.Allestimatesincludedinthisreportaresubjecttochangewithoutnotice.Thisreportisforinformationalpurposesonlyandisnotintendedasarecommendationtoinvestinacity,country,industryorproductarea,oranofferorsolicitationwithrespecttothepurchaseorsaleofasecurity,stock,orfinancialinstrument.Thisreportdoesnottakeintoaccounttheinvestmentobjectives,financialsituationorparticularneedsofanyparticularpersonorlegalentity.Withrespecttoanyspecificcompany,city,country,region,orindustrythatmightbediscussedinthisreport,investorsshouldobtainindividualfinancialadvicebasedontheir

ownparticularcircumstancesbeforemakinganinvestmentdecisiononthebasisoftheinformationinthisreport.InvestingineitherU.S.ornon-U.S.securitiesormarketsentailsinherentrisks.Inaddition,exchangeratemovementsmayhaveaneffectonthereliabilityoftheestimatesprovidedinthisreport.IconGroupisnotaregisteredInvestmentAdviseroraBroker/Dealer.

9.2ICONGROUPLTD.USERAGREEMENTPROVISIONS

Ownership.UseragreesthatIconGroupLtd.("IconGroup")anditssubsidiaries(IconGroupInternational,Inc.)retainsallrights,titleandinterests,includingcopyrightandotherproprietaryrights,inthisreportandallmaterial,includingbutnotlimitedtotext,images,andothermultimediadata,providedormadeavailableaspartofthisreport("Report").

RestrictionsonUse.Useragreesthatitwillnotcopynorlicense,sell,transfer,makeavailableorotherwisedistributetheReporttoanyentityorperson,exceptthatUsermay(a)makeavailabletoitsemployeeselectroniccopiesofReport,(b)allowitsemployeestostore,manipulate,andreformatReport,and(c)allowitsemployeestomakepapercopiesofReport,providedthatsuch

the 2000-2005 world outlook for professional computer services (strategic planning series)

Documents