the variant 01 variant.pdf · ample of juran’s concept of big q (business process) and little q...
TRANSCRIPT
1
Hello everybody, we have many exciting things happening this year at ASQ Section 1510. Our January dinner meeting was held at Tropical Acres. The speaker was Steve Borchart of United Technologies Aerospace Systems. His company is a good ex-ample of Juran’s concept of Big Q (business process) and Little Q (local quality). He talked about the challenges of implementing a uniform process in a company with 11 locations. It was a very enlightening and enjoyable presentation. This month, instead of the usual dinner meeting, we were fortunate to be able to schedule a Plant Tour on Monday, February 17
th. Concept II Cosmetics, a winner
of the 2012 SFMA Manufacturer of the Year award, has agreed to provide the tour. We will be touring the Miami facility where all of their products are developed and produced. Enrollment is now open for the Root Cause Analysis class with Duke Okes in March. There will be two classes, in Miami Lakes and Coral Springs. The price is a bargain at $395 for a 2-day class by a well-known speaker on a highly relevant topic. Please continue to check our website at for the latest information on all ASQ 1510 events. Mayra Bisnow ASQ 1510 Section Chair Mayra Bisnow
Section 1510 Chair
Email: [email protected]
Message from our Section Chair 1510
January 2014
Section 1510 Section 1515
The Variant
NEWSLWTTER EDITOR
Maria Elena Godefroy
Send Contributions to:
Contributions will be edited to
meet space requirements.
Region 15A Director
Steve Engelman
Steve.engelman@value-
enhancement.com
Employment ads are updated
daily and posted on our web-
site.
www.asqsefla.org
INSIDE THIS ISSUE:
PLANT TOUR 2
ASQ CERTIFICATION
REFRESHER CLASSES
3
QUALITY SYSTEM
AUDIT TRAINING
4
ASQ RECERTIFICA-
TION GUIDELINES
5
ROOT CAUSE ANAL-
YSIS & OTHER
6
American Society for Quality Southeast Florida
www.asqsefla.org
www.asqpalmbeach.org
UPCOMING EVENTS
Plant Tour at Concept II Cosmetics Monday, February 17, 2014 Space is limited see page 2 for details
ASQ 1510/ASQ 1515 Joint Dinner Meeting Tuesday, March 11, 2014 Speaker: Duke Okes, Applied Logical Methods (APLOMET) Presentation: Maximizing the Yield and Minimizing the Damage from Performance Metrics. Location: Tropical Acres Restaurant, 2500 Griffin Road, Ft. Lauder dale, FL 33312.
Two Day Root Cause Analysis Class with Duke Okes March 11 & 12 in Coral Springs or March 13 & 14 in Miami Lakes.
2
Plant Tour at Concept II Cosmetics
Space limited to Section 1510 and 1515 membership, the first 25 registrants
Date
Monday, February 17, 2014
Time: 1:30 to 3:30 pm
Location
2200 NW 92nd Av.
Miami, FL 33172
Founded in 1988, Concept II Cosmetics, LLC, a winner of the 2012 SFMA Manufacturer of the Year
Award, has become a household name in over 38 established and emerging markets for its CON-
CEPT II® Bath & Body product line. The growing 28 - person workforce follows today’s best manu-
facturing practices in producing a wide range of high-quality Body Mist, Moisturizing Hand & Body
Lotions, Deodorants, Eau de Toilets, and Perfumes with aroma delicacy comparable to expensive
designer brands. All products are fully developed and produced in the USA in a 40,000-sqft Miami
facility, doubled in size since 2012.
3
Sec t i on 1510
ASQ Cer t i f i c a t i on Re f r esher C l a s s es
Class Class Name CEU's Fee When Time Place Instructor
IA Internal Auditing for Quality Systems 1 $275* August
8:30 am to 5:00 pm
One Day Seminar
TBD
Kannan Krishnan CQE, CQA, CMQ/OE, CQIA, CSSBB, CBA
CQT Certified Quality Technician 2.7 $400* January,
August
5:30 pm to 8:30 pm
9 sessions
TBD
Shawn Currie CQE, CRE, CQA, CMQ/OE CSSGB
CMQ/OE Manager of Quality / Organizational Ex-
cellence 2.7 $450* January, July
5:30 pm to 8:30 pm
9 sessions
Dade
Eleanor Chilson CQE, CMQ/OE, CQA, CQIA
CQE Certified Quality Engineer 3 $450* March ,
September
5:30 pm to 8:30 pm
10 sessions
TBD
Jim Carbone, CBA, CQA, CQE,CMQ/OE Andy Vouloukos CQE, CRE, CQT
CSQE Certified Software Engineer 2.4 $375* March ,
September
6:00 pm to 9:00 pm
8 sessions
TBD
Mercedes Massana CSQE, CQA
CQA Certified Quality Auditor 2.4 $375* March,
September
6:00 pm to 9:00 pm
8 sessions
TBD
Jim Carbone, CBA, CQA, CQE,CMQ/OE
Shawn Currie CQE, CRE, CQA, CMQ/OE CSSGB
CQIA Certified Quality Improvement Associate 2.4 $375* March,
September
5:30 pm to 8:30 pm
8 sessions
TBD
Kannan Krishnan CQE, CQA, CMQ/OE, CQIA, CSSBB
CQI Certified Quality Inspector 2.4 $375* January, July
6:00 pm to 9:00 pm
8 sessions
Broward
Eleanor Chilson CQE, CMQ/OE, CQA, CQIA
CRE Certified Reliability Engineer 3 $350* January
August
6:00 pm to 9:00 pm
10 sessions
TBD
Shawn Currie CQE, CRE, CQA, CMQ/OE CSSGB
BPR Blueprinting Reading 2.4 $375* TBD
5:30 pm to 8:30 pm
8 sessions
TBD
Eleanor Chilson CQE, CMQ/OE, CQA, CQIA
CCT Certified Calibration Technician 2.4 $375* March ,
September
5:30 pm to 8:30 pm
8 sessions
TBD
Fred King - CCT
CSSBB Six Sigma Black Belt 3 $450* January,
5:30 pm to 8:30 pm
10 sessions
TBD
Kannan Krishnan CQE, CQA, CMQ/OE, CQIA, CSSBB, CBA
August Gustavo Diaz CQE, CSSBB
DOE Design of Experiments 3 $400 TBD TBD TBD
Shawn Currie CQE, CRE, CQA, CMQ/OE CSSGB
CSSGB Six Sigma Green Belt Refresher 2.7 $450* April,
September
8:30 am to 5:00 pm TBD
Kannan Krishnan CQE, CQA, CMQ/OE, CQIA, CSSBB, CBA
9 sessions Gustavo Diaz CQE, CSSBB
CSSGB Six Sigma Green Belt Certification 6 $2500* March ,
September
8:30 am to 5:00 pm TBD
Kannan Krishnan CQE, CQA, CMQ/OE, CQIA, CSSBB, CBA
9 sessions Gustavo Diaz CQE, CSSBB
CBA Certified Biomedical Auditor 2.4 January
8 sessions Cordis Jim Carbone, CBA, CQA, CQE,CMQ/OE
$375* August
To participate in an ASQ refresher class, please sign up on the web page at www.asqsefla.org. You do not need to be a member of ASQ to par-ticipate in a class. RU’s are earned for class participation. If you have a question regarding registration or class site, call Amarilis Acosta, Educa-tion Chair, at 305-298-3721 or email [email protected] please sign up at least three weeks before the scheduled class start to assure you have the textbook at first session. Any classes that do not register a minimum of five students will be cancelled. For Certification Exams dates and locations, please visit the ASQ Certification website at www.asq.org. All classes are refresher classes.
*Includes textbooks & materials
4
The American Society for Quality
(ASQ Section 1510) and the
South Florida Manufacturers Association
Offer this 1-day:
Quality System Audit Training
Who should attend: Anyone responsible for or participating in Quality System Auditing.
COURSE INSTRUCTOR: KANNAN KRISHNAN
CQA, CQE, CSSBB, CQMA AND
ASQ SECTION 1510 BOARD MEMBER
Date/Time: Wednesday, February 12, 2014, 8:30 am – 5:00 pm
Location: SFMA Training Center,
McNab Executive Plaza,
1000 W. McNab Rd.
Pompano Beach,
FL 33069, Room 212
Cost: $275.00 per person; includes refreshments/lunch
More Information and Registration at SFMA’s website: http://tinyurl.com/kwo7r5y
At the completion of this workshop, participants will have an understanding of the following:
Duties and Responsibilities of an Auditor and Lead Auditor
How to prepare for an audit; how to prepare Audit Checklists; how to prepare an Audit Schedule/Plan
Preparing and conducting Opening and Closing Meetings
How to gather Audit Evidence during the Audit; Preparing the Audit Report
How to evaluate Corrective Actions
Do’s and Don’ts for Audits
5
ASQ RECERTIFICATION GUIDELINES
Have three years passed so quickly that you’re ready to recertify your ASQ Certifications? Some points to consider that will make the process quick and easy for everyone:
1. Provide corroborating documents for the recertification units (RUs) that you claim in your journal application.
2. Make sure that the RUs claimed were earned BEFORE the expiration of your certification – if not, they will apply to the next certification but not the current certification.
3. If you’re synchronizing two or more certifications, be sure to have enough RUs accumulated for the shortest period, i.e., the certification that expires latest (that you’re “pulling in” to the same date as the first of the certifications that are expiring).
4. SIGN THE ETHICS STATEMENT on the Recertification Journal application! This is critical – without your signature, the application will not be processed.
5. Enclose payment, made out to “ASQ” not to Section 1510, not to any person. If you wish to make payment by credit card, sign the credit card section AND ALSO BE SURE TO SIGN THE ETHICS STATEMENT – there are TWO different signatures for two different purposes.
6. Please DO NOT send your application by private carrier (DHL, UPS, FedEx, etc.) – private carri-ers cannot deliver to Post Office boxes.
7. Please DO NOT send your application by Certified Mail or by Express Mail. Certainly these de-liver to PO Boxes, but they require in-person signature for receipt which may delay your applica-tion. If you feel you must have delivery confirmation, pay the much smaller cost (less than a dol-lar) and get delivery confirmation through the post office.
CALL OR EMAIL Jim Carbone, CQA, CQE, CBA, CMQ/OE, ASQ
Southeast Florida Section 1510 Recertification Chair if you have any questions: [email protected] or (954) 817-9797.
1. Send your Recertification Journal Packages in either of TWO OPTIONS:
a. Hardcopy – mail to: James Carbone, PO Box 4343, Fort Lauderdale, FL 33338-4343
b. Electronic – email PDF scan of ALL DOCUMENTATION to [email protected]
IMPORTANT: You MUST sign the “Applicant Signature and Date” affirming your adherence to the ASQ Code of Ethics and the accuracy of your application along with applicable rules related to recertification. If you fail to sign your Recertification Journal Application, your recertification cannot be approved and will be delayed until you provide a signed application.
6
Save the Date!
ASQ-1510 presents a Two Day Course on Root Cause Analysis
with Duke Okes
March 11 & 12 at the Coral Springs Marriott and March 13 & 14 at Shula’s in Miami Lakes
Price: Two day seminar including breakfast and lunch both days is $395
Last time this class was sold out so this time we are offering two classes from which to choose.
INSTRUCTOR
Duke Okes has been helping organizations solve technical problems for more than 30 years. He holds degrees in technology, business and education, is an ASQ Fellow, and is certified by ASQ as a CMQ/OE, CQE and CQA. He is author of Root Cause Analysis: The Core of Problem Solving and Correc-tive Action and Performance Metrics: The Levers for Process Management.
ROOT CAUSE ANALYSIS
COURSE SUMMARY
A 2-day course consisting of lectures, practices, and role plays that will provide attendees with an in-depth understanding of how to analyze a system in order to identify the root causes of problems. The following topics are covered:
The difference between problem solving and root cause analysis
Some common problem solving models and their weaknesses
Five steps for performing the root cause analysis part of problem solving
What each step accomplishes and some tools available for carrying it out
COURSE OBJECTIVES
This program is designed to:
Enhance problem solving effectiveness by providing a model for more deeply analyzing problem situations.
Clarify the difference between analytical and creative thinking, and when each is most useful.
Promote the ability to provide problem-solving support in situations where one is not an expert in the process or technology involved.
Expand the range of tools available for analysis of problem situations.
7
WHO SHOULD ATTEND
Quality and process engineers, technicians or others responsible for troubleshooting technical problems, corrective action coordinators, or managers; supervisors, team leaders, and process owners; anyone who wants to improve their ability to solve recurring problems. Also useful for hospital personnel dealing with sentinel event analysis, and personnel from any industry in-volved in safety investigations.
PRE-REQUISITES
None, although familiarity with standard problem solving models (e.g., PDCA, 8-D, ISO 9001 corrective action) and the seven QC tools (flowcharts, cause & effect diagrams, pareto charts, check sheets, run charts, histograms, scatter diagrams) would be useful.
LEARNING OUTCOMES
Participants will learn how to:
Differentiate between problem solving and root cause analysis
Implement five steps for carrying out effective root cause analysis
Select from and apply a variety of tools that support root cause analysis
Support and critique root cause analysis carried out by others
(Continued from page 6)
8
Section 1510 Section 1515
The Variant American Society for Quality Southeast Florida
www.asqsefla.org
www.asqpalmbeach.org
Section 1510 Chair
Mayra Bisnow
Website: www.asqsefla.org
Mailing Address: PO Box 823855,
Pembroke Pines, FL 33082-3855
Section 1515 Chair
Gil Lugo
Website: [email protected]
ASQ Section 1510 + LinkedIn = Your Knowledge. Your Network. Your Strength.
Our section’s group is active on LinkedIn, the best-known online professional networking channel.
Then press
Join today. Stay in the know. Take part in sharing, networking, discussions, polls, and a lot more.
Find us by typing ‘ASQ 1510’ under Group Search.
It’s that easy.
Please contact Pablo Diaz, Section 1510, for more information at [email protected]