thanks but no e-thanks

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GIFTCARD But No eThanks INBOX INBOX NEW EMAILS SUBJECT: Meeting in the Morning SUBJECT: New Project SUBJECT: Meet in the Lobby SUBJECT: New Processes SUBJECT: eTHANKS ARCHIVED DRAFTS SENT ON MY COMPUTER JUNK TRASH EMAIL NEW REPLY FORWARD MEETING ATTACH FILTER SEND/ RECEIVE REPLY ALL SUBJECT: Welcome New Employees SUBJECT: Lunch Plans SUBJECT: Welcome to New Managers SUBJECT: Fun New Project T H A N K S

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Page 1: Thanks but no E-Thanks

GIFTCARD

But No eThanks

INBOX

INBOX

NEW EMAILS

SUBJECT: Meeting in the Morning

SUBJECT: New Project

SUBJECT: Meet in the Lobby

SUBJECT: New Processes

SUBJECT: eTHANKS

ARCHIVED

DRAFTS

SENT

ON MY COMPUTER

JUNK

TRASH

EMAIL NEW REPLY FORWARD MEETING ATTACH FILTER SEND/RECEIVEREPLY ALL

SUBJECT: Welcome New Employees

SUBJECT: Lunch Plans

SUBJECT: Welcome to New Managers

SUBJECT: Fun New Project

THANKS

Page 2: Thanks but no E-Thanks

People love to be thankedwhen they work hard

Thanks!

Page 3: Thanks but no E-Thanks

What they like is specific, authentic words of recognition

“Thank you for all that

you do.”X

Page 4: Thanks but no E-Thanks

Because we value a

little effort

Rewards are meaningful

GIFTCARD

Page 5: Thanks but no E-Thanks

And we value substance

GIFTCARD

Page 6: Thanks but no E-Thanks

And we value proportion and fairness

Page 7: Thanks but no E-Thanks

Because different levels of effort deserve different levels of thanks

Page 8: Thanks but no E-Thanks

Some people use eThanksto send a thank you

e

Page 9: Thanks but no E-Thanks

Because different levels of effort deserve different levels of thanks

But real effort deserves a real thank you

YOU HAVE RECEIVED A

RECOGNITION REWARD!

Page 10: Thanks but no E-Thanks

FALL 2012 REPORTREVEALING KEY PRACTICES FOREFFECTIVE RECOGNITION

RE

SEA

RC

H R

EP

OR

T

Most told us eThanks are not as fulfilling as rewards

Some even find them to be a disappointing let down.

We asked employees how they felt about eThanks in our Workforce Mood TrackerTM report

Page 11: Thanks but no E-Thanks

e51%

26%

23%

eThank you cards aren’t as fulfilling as recognition with an associated gift or reward

eThankyou cards alone (with no economic value) are exciting and rewarding to receive

eThankyou cards alone are disappointing or a let-down to receive

Which of the following statements do you agree most with?

Source: Globoforce Fall 2012 Workforce Mood Tracker

Page 12: Thanks but no E-Thanks

FALL 2012 REPORTREVEALING KEY PRACTICES FOREFFECTIVE RECOGNITION

RE

SEA

RC

H R

EP

OR

T

In our Spring 2014 Workforce Mood TrackerTM report we asked them why

They told us it’s because rewards make recognition

most memorable.

Page 13: Thanks but no E-Thanks

Great job! Thanks!

59%

38%

4%

A thank you that includes a gift or reward

A verbal thank you

An eThanks card with no reward

Source: Globoforce Spring 2014 Workforce Mood Tracker

What type of recognition do you find most memorable?

Page 14: Thanks but no E-Thanks

That’s probably because great rewards are ones we get to choose for ourselves–gifts or gift cards or experiences that really resonate and makes us feel special and appreciated.

RECOGNITION PROGRAM

Page 15: Thanks but no E-Thanks

...because social recognition with reward reminds you five times how

awesome you are:

REWARD

Page 16: Thanks but no E-Thanks

1When you get the recognition

Great job! Thanks!

Page 17: Thanks but no E-Thanks

2When you get congratulated

by your colleagues

Page 18: Thanks but no E-Thanks

`

3RECOGNITION PROGRAM

When you pick out a gift or gift card

Page 19: Thanks but no E-Thanks

4When you purchase or receive

your gift

REWARD

RECOGNITION PROGRAM

Page 20: Thanks but no E-Thanks

5And every time you use your gift or

reminisce about the experience

Page 21: Thanks but no E-Thanks

Okay that’s more than five.

Page 22: Thanks but no E-Thanks

But the point is, people like rewards with their recognition.

REWARD

Great job!

Page 23: Thanks but no E-Thanks

And rewards motivate them to do even more great work.

Page 24: Thanks but no E-Thanks

Read more in our Globoforce Workforce Mood Tracker Report.

© 2014 Globoforce Limited. All rights reserved.

CALL US:

+1 888 7-GFORCEEMAIL US:

[email protected] »READ OUR BLOG:

globoforce.com/gfblog »VISIT OUR SITE:

globoforce.com »

Download our Spring 2014 Report: Adapting To The Realities Of Our

Changing Workforce

Click here