tgx user guide pdf · this helps prevent man-in-the-middle attacks. minimap if the sender’s...

UserGuide

SOFTWAREVERSION1.10March2019

UserGuideSoftwareVersion1.10March2019

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TGXUSERGUIDE1.10

Copyright©March2019MechdyneCorporation,11EastChurchStreet,Marshalltown,IA50158,USA.

AllRightsReserved.PurchasersofTGXlicensesaregivenlimitedpermissiontoreproducethismanual,providedthecopiesarefortheiruseonlyandarenotsoldordistributedtothirdparties.Allsuchcopiesmustcontainthetitlepageandthisnoticepageintheirentirety.

TheTGXsoftwareprogramandaccompanyingdocumentationdescribedhereinaresoldunderlicenseagreement.Theiruse,duplication,anddisclosurearesubjecttotherestrictionsstatedinthelicenseagreement.ConsistentwithFAR12.211and12.212,CommercialComputerSoftware,ComputerSoftwareDocumentation,andTechnicalDataforCommercialItemsarelicensedtotheU.S.Governmentundervendor'sstandardcommerciallicense.

Thispublicationisprovided“asis”withoutwarrantyofanykind,eitherexpressorimplied,including,butnotlimitedto,theimpliedwarrantiesofmerchantability,fitnessforaparticularpurpose,ornon-infringement.AnyMechdyneCorporationpublicationmayincludeinaccuraciesortypographicalerrors.Changesareperiodicallymadetothesepublications,andchangesmaybeincorporatedinneweditions.Mechdynemayimproveorchangeitsproductsdescribedinanypublicationatanytimewithoutnotice.Mechdyneassumesnoresponsibilityforanddisclaimsallliabilityforanyerrorsoromissionsinthispublication.Somejurisdictionsdonotallowtheexclusionofimpliedwarranties,sotheaboveexclusionmaynotapply.

TGXisatrademarkofMechdyneCorporation.Microsoft®,Windows®andSurface®aretrademarksofMicrosoftCorporation.NVIDIA®,Kepler®,Maxwell®,Pascal®aretrademarksofNVIDIACorporation.


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TableofContents

TGXUserGuide1.10.....................................................................................................................................i

TableofContents.........................................................................................................................................ii

Welcome......................................................................................................................................................1

Terminology.................................................................................................................................................2

AutoLogon...........................................................................................................................................2

Collaborator.........................................................................................................................................2

Credentials...........................................................................................................................................2

Cross-Platform......................................................................................................................................2

DesktopLayout.....................................................................................................................................2

DesktopSession...................................................................................................................................2

DesktopOwner.....................................................................................................................................2

DPI........................................................................................................................................................2

Fingerprint............................................................................................................................................2

MiniMap...............................................................................................................................................2

Receiver................................................................................................................................................2

Sender..................................................................................................................................................3

TGXSession..........................................................................................................................................3

ConnecttoaRemoteDesktop.....................................................................................................................3

FingerprintException...........................................................................................................................3

Helpmenu................................................................................................................................................5

GetLogs................................................................................................................................................5

Enable/DisableDebugLogging.............................................................................................................5

Documentation....................................................................................................................................5

About....................................................................................................................................................5

DisplayConfigurationSettings.................................................................................................................6

WindowModeSettings........................................................................................................................6

RemoteDisplaysSettings.....................................................................................................................7

ImageQualitySlider.............................................................................................................................8


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ConnectionGUIStoredsettings...........................................................................................................8

TGXToolbar..................................................................................................................................................9

FramerateControl....................................................................................................................................9

Resolution..............................................................................................................................................10

FullResolution....................................................................................................................................10

ScaledToFit.......................................................................................................................................11

USB(WindowstoWindowsOnly)..........................................................................................................11

ConnectUSB.......................................................................................................................................11

DisconnectUSB..................................................................................................................................12

Minimize.................................................................................................................................................12

ViewMode.............................................................................................................................................13

Restore...............................................................................................................................................13

Windowed..........................................................................................................................................13

FullScreen..........................................................................................................................................13

FullDesktop........................................................................................................................................13

Disconnect..............................................................................................................................................14

OptionsMenu........................................................................................................................................14

Ctrl+Alt+Del........................................................................................................................................14

Hide/ShowMiniMap..........................................................................................................................14

Disable/EnableInput..........................................................................................................................14

About..................................................................................................................................................15

VolumeControl..................................................................................................................................15

DisconnectRemoteDesktop......................................................................................................................15

Disconnect..........................................................................................................................................15

LogOut...............................................................................................................................................15

Cancel.................................................................................................................................................15

CollaboratewithRemoteColleagues.........................................................................................................16

ConnectionRequests..............................................................................................................................16

CollaboratorsList...................................................................................................................................17


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GrantPermissions..............................................................................................................................17

DisconnectCollaborator.....................................................................................................................17

OtherItems................................................................................................................................................17

Security...................................................................................................................................................17

Remoteclipboard...................................................................................................................................17

Audio......................................................................................................................................................17

KeyboardandMouse.............................................................................................................................18

TechnicalSupport.......................................................................................................................................18

Acknowledgements....................................................................................................................................19


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WELCOME

TGXisthehighestperforming,mostefficientremotedesktopapplicationonthemarket.Itwascreatedwithonegoal:toenableuserstovisualizegraphicsintensivedatafromaremotelocation,inhighresolutionwithoutsacrificingimagequalityoruserexperience.

AsITarchitectureevolvesfromdistributedtocentralizedequipment,userscanremotelyaccesspowerfulapplicationsindatacentersandonworkstationswiththinclientsorlaptops.Asthemarket’smostpowerfulremotedesktop,TGXmaintainsstorage,compute,network,andremotevisualizationstandardsforgraphicsintensiveapplicationsonbothMicrosoftandLinuxplatforms.

UtilizingaremotedesktoptoaccessinformationonaworkstationorinadatacenterrequirestwoTGXcomponents:aTGXsenderandaTGXreceiver.TheTGXsenderresidesonaremotemachine—aworkstation,abladeserverinadatacenter,oravirtualmachine—thatrunspowerfulapplications.TheTGXreceiverapplicationresidesontheuser’slaptop,desktopcomputer,Surfacetablet,orthinclient.

Theconfidenceofhigh-qualityimagesandspeedempowersuserstoaccesscompanyworkstationsorvirtualcomputersremotely.Whetheruserscollaboratewithothersorworkontheirown,theyexperienceapplicationsinreal-timewhileenjoyinghighqualitygraphicsandafluiduserinterface.


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TERMINOLOGY

AUTOLOGON

TGXwillusethereceiveruser'scredentialsonthelocaldevicetoautomaticallyauthenticatetheTGXconnectionandinitiate(logon)orreconnecttoadesktopsession.

COLLABORATOR

UsersotherthanthedesktopownerthatareconnectedtothesenderviaTGX.

CREDENTIALS

Theinformation(Domain,Username,andPassword)requiredbyTGXtoauthenticatetheuserandinitiate(logon)orreconnecttoadesktopsession.

CROSS-PLATFORM

Ifthesenderoperatingsystemisdifferentthanthereceiveroperatingsystem,itisconsideredacross-platformconnection.

DESKTOPLAYOUT

Thenumber,resolution,andrelativepositionofthelogicaldisplayscomprisingthedesktopsession.

DESKTOPSESSION

Thedisplays,environment,andapplicationsmanagedbytheoperatingsystemforauser.

DESKTOPOWNER

Theuserthatownsthecurrentdesktopsession,typicallythefirstusertologintothesendereitherdirectlythroughthesenderconsoleorindirectly,viaaTGXconnection.

DPI

The"dotsperinch"measurementofadisplayordesktop.

Note:Someoperatingsystems,e.g.Win8+,supportautomaticadjustmentoftheDPIforlargeresolutiondisplays.

FINGERPRINT

AuniquenumberwhichisareducedrepresentationofanSSLcertificate.Thisisusedtovalidatetheidentityofthesystemfortheintendedconnection.Thishelpspreventman-in-the-middleattacks.

MINIMAP

Ifthesender’sremotedesktopresolutionislargerthanthereceiver’sTGXwindowordisplays,theMiniMapwillappearallowingtheusertoselectthevisibleregionoftheremotedesktop.

RECEIVER

ThelocalcomputerthatdisplaysandinteractswiththeremotedesktopofthesenderviaTGX.


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SENDER

TheremoteworkstationwhosedesktopandapplicationsaresharedbyTGXtoareceiver.

TGXSESSION

Theperiodwhereatleastoneuser(desktopownerorcollaborator)isconnectedtothesender’sactivedesktopsession.

CONNECTTOAREMOTEDESKTOP

ConnectingtoaremotedesktopwithTGXallowsyoutoviewandinteractwiththeremotedesktoponyourlocaldevice.Keyboardandmouseinputfromthelocaldevice(thereceiver)willberelayedtotheremotedesktop(thesender),whichinturnsendsallgraphicsandaudiotothereceiver.ThehostnameorIPaddressofthesenderisrequiredforconnection.

1. LaunchTGX.• TheTGXiconshouldbeavailableonyourlocaldesktopafterinstallation.• YoumayalsolaunchviatheStartmenu.

o Windows7:Start→AllPrograms→MechdyneTGX1.10→TGXo Windows8or10:Start→Allapps→MechdyneTGX1.10→TGX

2. EnterthehostnameorIPaddressfortheremotedesktop.

3. SelectthedesiredoptionunderSettings.RefertothecorrespondingsectionunderDisplayConfigurationSettings.

4. ClickConnecttoconnecttothehostserver.

5. Enterthelogincredentialsrequiredtoaccesstheremotedesktop.

6. ClickOK.

Figure1:TGXLauncher

Figure2:TGXLogin


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FINGERPRINTEXCEPTION

Ifthisisafirst-timeconnection,orifTGXhasbeenreinstalledonthesendersystem,afingerprintexceptionmayoccur.Thefollowingoptionsareavailable.

• SelectAddExceptiontopermanentlystorethefingerprintofthehost.• SelectJustOncetotemporarilyacceptthefingerprint-thisexceptionwillappearagainonthe

nextconnection.

Figure3:AddException

IfaFingerprintConflictappears,theOverwriteExceptionshouldonlybeselectedafterthenewlyidentifiedfingerprinthasbeenvalidatedbyyoursystemadministrator.

Figure4:FingerprintConflict


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HELPMENU

TheHelpmenucanbeaccessedatconnection,byclickingthequestionmark.Thefollowingoptionswilldisplay:

GETLOGS

Requestsanddownloadsthelogsfromthesenderandcombineswiththelocalreceiverlogs(userauthenticationforsenderrequired).Userwillbepromptedtosaveacopyofthecombinedlog.Anotificationwillappeartoconfirmsuccessandprovidealinktothesoftware_support@mechdyne.comemailaddressfortheusertosendthelog.

ENABLE/DISABLEDEBUGLOGGING

Enables/disablesdebuglogsuntilthelauncherisclosedortheoptionischanged.Thisistypicallyenabledwhenmoreinformationaboutthereportederrorisneeded.Thesupportteamwilladvisetheusertoenablethisoptionwhennecessary.Ifdebugloggingisenabled,theoptionwillreadDisableDebugLoggingandviceversaforEnableDebugLogging.

DOCUMENTATION

LaunchesthefolderthatcontainstheuserdocumentationforTGX.Usercanselectthedocumentationneeded.

ABOUT

Providesthesoftwareversionandproductsupportcontactinformation.

Figure5:TGXHelpMenu


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DISPLAYCONFIGURATIONSETTINGS

Thesender’sdesktoplayout(numberofdisplays,resolutions,andpositions)canbereconfiguredtomatchtheconfigurationofthephysicaldisplaysconnectedtothereceiver.ThedisplayconfigurationoptionscanbesetontheTGXLauncher,underSettings.Tomodifydisplayconfiguration,thefollowingisrequired:

1. Theuseristhedesktopownerconnectingtoaneworpreviouslydisconnectedsession.2. Thesenderisconfiguredtoenabledisplayconfiguration(thedefault).3. ThesenderhardwareisaNVIDIAQuadro,GRID,orTeslagraphicscard.

Figure6:DisplayConfigurationSettings

WINDOWMODESETTINGS

WINDOWED

TheWindowedmodedisplaystheremotedesktopwithinawindowonthereceiver.Thewindowmaybemovedandresizedonthelocaldesktop.

FULLSCREEN

TheFullScreenmodefillstheprimarydisplayonthereceiverwiththeremotedesktop,coveringthenativeoperatingsystemtitlebarandwindowdecorations.

FULLDESKTOP

TheFullDesktopmode,availableonlyifthereceiverhasmorethanonephysicaldisplayconnected,fillsthespanofthephysicaldisplayswiththeremotedesktop,coveringthenativeoperatingsystemtitlebarandwindowdecorations.FullDesktopmodeiscurrentlydisabledintheLinuxandMacreceivers.


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Figure7:WindowModeSettings

REMOTEDISPLAYSSETTINGS

USEREMOTEDISPLAYSASIS

Thissettingwillnotattempttoconfigurethedisplays.Theexistingconfigurationontheremotesystemwillbeused.

MATCHALLLOCALDISPLAYS(WINDOWSONLY)

Thisoptionwillreplicatethereceiver’sentiredisplayconfigurationonthesender.

MATCHDISPLAY#:WIDTHXHEIGHT

Theseoptionsallowselectingasingledisplay’sconfigurationfromthereceivertobereplicatedonthesender.Therewillbeoneselectionoptionperreceiverdisplay.

Figure8:RemoteDisplaysSettings


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IMAGEQUALITYSLIDER

TheImageQualitysliderisaperformanceindicator.TGXoutperformsotherremotedesktopapplicationsbyminimizingbandwidththroughefficientcompression,therefore,itistypicallyunnecessarytochangetheperformance.Thedefaultvalueof68onthesliderishighlyrecommendedtoproducegreatimagequalityatgoodframeratesforthemajorityofusecasesandnetworkconditions.However,ifthesender-to-receiverinherentnetworkbandwidthislimited,itmaybenecessaryfortheusertomovethesliderlefttoselectalowerimagequality(whichwillreducethebandwidthrequirements).OnawiredLAN,theusermaymovethesliderrighttoincreaseimagequality(whichwillincreasethebandwidthrequirements).ThemaximumTGXimagequalityisapproximatelythatofaBlu-rayvideo.TGXwilladjustperformanceaccordinglytofitwithintheavailablenetworkbandwidthandlatencyconditions.Currently,theImageQualitycanonlybeadjustedwheninitiatinganewTGXsession;however,thisfunctionwillbeavailablefromthetoolbaroftheTGXwindowinafuturerelease.

Figure9:ImageQualitySlider

CONNECTIONGUISTOREDSETTINGS

Thehostnamedropdownboxwillstorethemostrecentsenderconnections(upto20).Typingonthehostnametextfieldwillautocompletefromthelistofstoredsenders.EachstoredsenderitemhasanXtodeletethesenderfromthelist.Witheachsender,thefollowingpreferencesarealsostored:Host,WindowMode,RemoteDisplays,andImageQualitysettings.


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TGXTOOLBAR

TheTGXtoolbarcanbeaccessedbyclickingthewhitechevronatthetopcenteroftheTGXwindowonWindowsandLinuxreceivers(thetoolbarishiddendefault).TheMacOSXTGXreceiverutilizesthestandardMacmenubar.TheTGXtoolbarallowsforchangingtheframerate,viewmodeandresolution,disconnectingfromtheremotedesktop,andaccessingtheoptionsmenu.TheTGXtoolbarcanbehiddenbyclickingthechevronagain.

Figure10:WhiteChevron–ExpandToolbar

Figure11:WhiteChevron–HideToolbar

FRAMERATECONTROL

Thetargetframeratecanbeadjustedbyselectingthechevronnexttothebandwidth/frameratestatistics.Thedefaulttargetis48Hz,butitcanbesetaslowas24Hzorashighas60Hz.

Note:LowerframerateswilluselessbandwidthcomparedtohigherframeratesforthesameImageQualitysetting.Thenumbertotherightofthesliderbarindicatesthecurrentselection.

Figure12:FramerateControl


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RESOLUTION

TheresolutionoptionsareFullResolutionandScaledtoFit.

Figure13:Resolution

FULLRESOLUTION

TheFullResolutionmodedisplaysthesender’sremotedesktopataone-to-one(1:1)pixelmapping.TGXsessionsinitiallyopeninFullResolutionmode.Iftheresolutionoftheremotedesktopisgreaterthantheavailablespaceinthereceiver’sTGXwindowordisplays,theMiniMapwillbedisplayed.

Ø LeftclickintheMiniMaptoselectthevisibleregionoftheremotedesktop.Ø RightclickanddragtomovetheMiniMapwithintheTGXwindow.

Figure14:FullResolutionMode


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SCALEDTOFIT

TheScaledtoFitmodescalesthesender’sremotedesktoptofitwithinthereceiver’sTGXwindowordisplays.

Figure15:ScaledtoFitMode

USB(WINDOWSTOWINDOWSONLY)

TGXsupportsforwardingHIDUSBdevicesfromthereceivertothesenderduringaremoteconnectionsession.ThisfeatureallowsUSBdevicesconnectedtothereceiver(localmachine),tobeavailableforuseonthesender(remotemachine).Ifthisoptionisutilized,theselectedUSBdevicewillnolongerbeavailableforuseonthereceiver.

CONNECTUSB

1. ClicktheUSBiconfromtheTGXtoolbar.TheUSBSelectionwindowwilldisplay.

Note:IftheUSBiconisnotpresent,USBisnotsupportedoneitherthesenderorreceiver,orboth.Checkwithyoursystemadministrator.

Figure16:USBConnection

2. SelectthedesiredUSBdevicefromthelist.


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3. ClickConnect.Aplugiconwillindicateiftheconnectionwassuccessful.

Figure17:USBSelectionWindow

Figure18:SuccessfulConnection

DISCONNECTUSB

Ø SelectthedevicefromtheUSBSelectionwindow,andClickDisconnect.Ø SelecttheTGXiconinthesystemtrayonthesendermachineandClicktheredXnexttothe

senderUSBconnection.

Figure19:SystemTrayIcons

Figure20:USBConnection

MINIMIZE

TheMinimizeiconwillminimizetheTGXtoolbartothetaskbar.

Figure21:MinimizeTGX


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VIEWMODE

TheviewmodeoptionsareavailablefromtheMaximizeiconandareasfollows:Restore,Windowed,FullScreen,andFullDesktop.Note:FortheMacreceiver,usethestandardMactitlebarbuttonstoswitchbetweenwindowedandfullscreenmodes.FullDesktopmodeisnotavailableonMacandLinuxreceivers.

Figure22:ViewMode

RESTORE

TheRestoremoderestoresthewindowtothepreviouswindowsize.

WINDOWED

TheWindowedmodedisplaystheremotedesktopwithinawindowonthereceiver.Thewindowmaybemovedandresizedonthelocaldesktop.

FULLSCREEN

TheFullScreenmodefillsyourprimarydisplaywiththeremotedesktop,removingthenativeoperatingsystemtitlebarandwindowdecorations.

FULLDESKTOP

TheFullDesktopmode,availableonlyifthereceiverhasmorethanonephysicaldisplayconnected,fillsthespanofthephysicaldisplayswiththeremotedesktop,removingthenativeoperatingsystemtitlebarandwindowdecorations.FullDesktopmodeiscurrentlydisabledintheLinuxandMacreceivers.


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DISCONNECT

TheXiconintheupperrightcornerpromptstheusertoDisconnectorLogOutoftheTGXsessionasdescribedinDisconnectfromaRemoteDesktopsection.

Figure23:Disconnect/LogoutTGX

OPTIONSMENU

Thethreeparallellines( )ontheleftoftheTGXtoolbaropenstheoptionsmenu.

Figure24:OptionsMenu

CTRL+ALT+DEL

SendtheCtrl+Alt+DeletekeysequencetothesenderinordertoaccesstheWindowslockscreenortaskmanageronthesender’sremotedesktop.

HIDE/SHOWMINIMAP

TogglethevisibilityoftheMiniMapwhentheresolutionofthesender’sremotedesktopisgreaterthanthereceiver’sTGXwindowordisplays.

DISABLE/ENABLEINPUT

Disable/EnableInputwillblock/allowkeyboardandmouseinputfromyourreceivertothesender’sremotedesktop.Inacollaborationsession,inputisdisabledforcollaboratorsunlessthedesktopownerallowsinput.SeeinstructionsintheCollaboratewithRemoteColleaguessection.

Note:Areceiver’sinputselectionmaybeoverriddenbythedesktopownerduringacollaborationsession.


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ABOUT

DetailsoftheversioninformationforthisreleaseofTGXispresented.

VOLUMECONTROL

Thisslideradjuststhereceiver'slocalvolumelevelforaudioreceivedfromthesender.ThisisaseparatemenuonthemenubaronaMac.Thisoptionisonlydisplayedifthesenderhasthenecessaryhardwaretosupportaudio.

DISCONNECTREMOTEDESKTOP

1. ClickthewhitechevronatthetopcenteroftheTGXwindowtorevealtheTGXtoolbar.2. ClicktheXinthetoprightofthetoolbartorevealthedisconnectprompt.3. ClickDisconnect,LogOut,orCancelasappropriate.

Note:Thekeyboardshortcut,Ctrl+Alt+X,canalsobeusedtorevealthedisconnectprompt.

Figure25:DisconnectRemoteDesktop

Figure26:DisconnectPrompt

DISCONNECT

BydisconnectingaTGXsession,theuserwillremainloggedinontheremotedesktop,allapplicationswillremainopen,andthesenderscreenwillbelocked.Theusercanlaterreconnecttotheremotedesktopandresumeinthepreservedstate.

LOGOUT

ByloggingoutofaTGXsession,theuserwillbeloggedoutoftheremotedesktop,allapplicationswillclose,andthesenderwillreturntoitsloginscreen.

CANCEL

CancelthisprocessandreturntotheTGXsession.


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COLLABORATEWITHREMOTECOLLEAGUES

TGXallowsuptofouruserstosimultaneouslyviewandinteractwiththesameremotedesktop.Thedesktopownerhasadministrativeprivilegesoverthesessionwiththeabilitytodisconnectcollaboratorsatanytimeandtoallowordenykeyboardandmouseinputfromeachcollaborator.

CONNECTIONREQUESTS

Whenanewcollaboratorconnects,anotificationrequestingpermissionforthecollaboratortojoinwilldisplayforthedesktopowner.

Ø SelectAllowtopermitthecollaboratortoconnectØ SelectDenytopreventtheconnection.Ø Ifnoresponseisselected,theconnectionwillbedenied.Ø CheckEnableinputforthiscollaboratortoautomaticallyenableinputoptions.

Figure27:CollaborationPermissions

Exception:Adesktopownermayhaveaneedtoconnectfromanothermachinewhileanexistingsessionisactive.Inthisscenario,thenotificationwilladvisethatauserwiththesamecredentialsisattemptingtoconnect.Ifnooptionisselected,theoriginalsessionwillbeterminatedandthenewconnectionbecomesthedesktopowner.

Figure28:DuplicateUser


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COLLABORATORSLIST

Toviewalistofcollaborators,clickontheTGXiconinthesystemtray.

GRANTPERMISSIONS

Toallowordenyacollaborator’smouseandkeyboardinputtocontroltheremotedesktop,clickthemouseicontogglenexttotheirname.

DISCONNECTCOLLABORATOR

Todisconnectacollaborator,clicktheXnexttotheirname.

Note:IfthedesktopownerdisconnectstheTGXsession,allcollaboratorswillbedisconnected.

Figure29:CollaboratorsList

OTHERITEMS

SECURITY

TGXencryptsallnetworktrafficusingSecureSocketsLayer(SSL)encryption.Thisprotectionensurestheprivacyofdisplay,keyboard,mouse,andaudioinformationbetweenthesenderandreceiver.

REMOTECLIPBOARD

TGXsupportscopy/pasteofplaintext,formattedtext,Exceltables,andimagesaspartoftheClipboardfunction.TGXdoesnotsupportcopy/pasteofanentirefileaspartoftheClipboardfunction.ThedesktopownerisabletoaccesstheClipboardofboththesenderandthereceiverandhasbi-directionalcontrolbetweenbothclipboards.Collaboratorshaveone-waycopy/pastefunctionalityfromthereceivertothesender,ifthedesktopownerenabledtheirinput.Forcross-platformClipboardoperation,onlyplaintext,formattedtext,andimagesaresupported.

AUDIO

Audiooutputfromasenderissharedwiththereceiver(s).ThevolumeoftheaudiofromthesenderiscontrolledusingthevolumecontrolsliderintheTGXtoolbaroneachreceiver.IftheTGXwindowisminimized,thesoundispausedonthereceiveruntiltheTGXwindowisrestored.


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KEYBOARDANDMOUSE

Whenthereceiver’smousecursorisovertheTGXwindow,thecursoriconofthesender’smousewillbedisplayed.Themousecursorofacollaboratorthatdoesnothavemouse/keyboardcontrolwillbeindicatedbyanX.Thefollowingsystemkeycombinationswillbetransferredfromthereceivertothesender:ALT+TAB,anyWindowskeycombinations,andmenukeycombinations.Thefollowingsystemkeycombinationswillnotbetransferred:CTRL+ALT+DELETE(thiscapabilityisprovidedintheTGXtoolbar),Windows+L,andmulti-mediakeys.

Usinganon-standardUSorinternationalkeyboardlayout,e.g.Dvorakorany102-keykeyboard,requiresconfiguringthesenderdesktoptothedesiredkeyboardlayout.

TECHNICALSUPPORT

Mechdyneisavailableforadditionaltechnicalsupport.Pleasesubmitqueriesthroughoursupportportalontheweb.

WEB

https://tgxremotedesktop.com/resource-center/support/

EMAIL

[email protected]

UPDATEDDOCUMENTATION

RefertotheTGXwebsiteforthemostupdateddocumentation.


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ACKNOWLEDGEMENTS

TheTGXsoftwarepackageusesseveralthird-partytechnologies,including,butnotlimitedto:

OpenSSL:

ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSLToolkit(http://www.openssl.org/).ThisproductincludessoftwarewrittenbyTimHudson([email protected]).ThisproductincludescryptographicsoftwarewrittenbyEricYoung([email protected]).ThelicensedetailsareprovidedaspartoftheinstallationpackageinthefileThirdPartyLicensesSupportingTGX.pdf.

TheQtCompany:

ThisproductincludesQtVersion5undertheLGPL(Version3).ThelicensedetailsareprovidedaspartoftheinstallationpackageinthefileThirdPartyLicensesSupportingTGX.pdf.Inaddition,licensedetailsforallthird-partyproductscontainedaspartofQTareprovidedaspartoftheinstallationpackageinthefileentitledThirdPartyLicensesCarriedWithQT.pdf.

Intel:

ThisproductusestheMediaSDKandPerformancePrimitivesfromIntel.TheTGXlicenseagreementprohibitsdisassemblyandreverseengineeringoftheRedistributablesperrequirementbyIntel.

ScalableGraphics:

ThisproductincludestechnologydevelopedbyScalableGraphicsasprovidedtoMechdyneforusewithTGXandotherproductsthroughaspecificlicensingagreement.

NVIDIA:

ThisproductusesNVIDIAprovidedsoftwarelibrariestoharnessthefullpotentialofhardwareandsoftwareoptimizationsmadepossiblebyNVIDIAgraphicscards.MechdyneispartoftheNVIDIAPartnerNetworkasaPreferredSolutionProviderforProfessionalVisualizationandGPUVirtualization.

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