tender for hardware- computer

8/3/2019 Tender for Hardware- Computer

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Uttar Bihar Gramin Bank

Tender Document

Tender Reference Number: GAD:04:2011-12:01

for

Supply, Installation and CommissioningofComputer Hardware & software

at

Head Office of

Uttar Bihar Gramin Bank

Cost of the Tender : Rs 1,000/- (Rupees One Thousand only)

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Instructions to vendors

1. Two Bid System Tender

Offers (Technical & commercial) must be submitted at the same time, giving full particulars inseparate sealed envelopes at the Bank’s address given below, on or before 5.00 hours on10/01/2012. All envelopes should be securely sealed and stamped.

All the three envelopes must be super-scribed with the following information:

• Type of Offer (Technical or Commercial)• Tender Reference Number• Due Date• Name of Vendor

The envelope containing the technical offer (T.O.) submitted to the Bank must be identical in allrespect and must contain the name of “Uttar Biahr Gramin Bank” just after the tenderreference number.

ENVELOPE-I (Technical Offer):

The Technical offer should be complete in all respects and contain all information asked for, exceptprices. The T.O. should include all items asked for in Annexure A . The technical offer should notcontain any price information . The T.O. (Technical Offer) should be complete to indicate thatall products and services asked for are quoted. For example, the Technical Offer should mentionthat AMC charges are included in the Commercial Offer, without mentioning the actual amounts inthe T.O.

ENVELOPE-II (Commercial Offer):

The Commercial Offer (C.O) should give all relevant price information as per Annexure J andshould not contradict the T.O. in any manner.

These two envelopes containing the Technical and Commercial Offer should be separatelysubmitted. Any deviation in submission of the envelope may result in disqualification of thevendor.

2. Schedules of the Tender

This tender comprises of following schedule.

ScheduleNumber

Name of Schedule Components

I Hardware Supply and installation of PCsII System Software Supply and installation of system software as

indicated in Schedule II in this document.III AMC Cost of Annual Maintenance Contract from 2nd Year or

after guarantee / warrantee expires

It is mandatory for the vendor to quote for all the schedules. Incomplete offers are liable forrejection.

The vendor must ensure that with all products as specified and offered in the above schedules, it isin a position to create the integrated system and successfully install and commission so as toprovide a complete, successful, cost-effective and efficient solution.

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3. Qualification Criteria

Only vendors, who fulfill all the qualifications mentioned in “qualification criteria” of the tender, areeligible to participate in the tender. The Bank reserves the right to relax or enhance the eligibilitycriteria depending on merits and may accept/reject any or all of the offers without assigning anyreason whatsoever.

4. Terms and Conditions

Terms and conditions for vendors who participate in the tender are specified in the section called “Terms and Conditions”. These terms and conditions will be binding on all the vendors. Theseterms and conditions will also form a part of the purchase order, to be issued to the successfulvendor(s) on the outcome of the tender process.

5. Non-transferable Tender

This tender document is not transferable. Only the vendor, who has purchased this tenderdocument, is entitled to quote.

6. Offer validity Period and Supply Order

The offer should hold good for a period of 180 days from the closing date of the tender. Uttar BiharGramin Bank may split the supply order in two or three installments. Uttar Bihar Gramin Bankreserves the right to increase or decrease the order of supply of items as mentioned in Scheduleof Requirement of Items Schedule – I. Hardware, Schedule – II. System Software.

7. Address of Communication

Offers should be addressed to the following officer at the address given below:

Chairman,Uttar Bihar Gramin Bank,

Head Office,Kalam Bag Chowk,Muaffarpur-842001.

8. Modification and Withdrawal of Offers

The vendor may modify or withdraw it’s offer after its submission, provided that written notice of the modification or withdrawal is received by Uttar Bihar Gramin Bank prior to the closing date andtime prescribed for submission of offers. No offer can be modified by the vendor, subsequent tothe closing date and time for submission of offers. In the event of withdrawal of the offer by anyvendor after placement of order the EMD will not be refunded by the Bank .

9. Opening of Offers by Uttar Bihar Gramin Bank

Tender offers received within the prescribed closing date and time will be opened in the presenceof vendor’s representatives who choose to attend the opening of the tender on the specified dateas mentioned earlier in the tender document. The vendor’s representatives present shall sign aregister of attendance.

10.Preliminary Scrutiny

Uttar Bihar Gramin Bank will scrutinize the offers to determine whether they are complete,whether any errors have been made in the offer, whether required technical documentation hasbeen furnished, whether the documents have been properly signed, and whether items are quotedas per the schedule.

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Uttar Bihar Gramin Bank may, at its discretion, waive any minor non-conformity or anyminor irregularity in an offer. This shall be binding on all vendors and Uttar Bihar GraminBank reserves the right for such waivers.

11.Clarification of Offers

To assist in the scrutiny, evaluation and comparison of offers, Uttar Bihar Gramin Bank may, at itsdiscretion, ask some or all vendors for clarification of their offer.

12.No Commitment to Accept Lowest or Any Tender

Uttar Bihar Gramin Bank shall be under no obligation to accept the lowest or any other offerreceived in response to this tender notice and shall be entitled to reject any or all offers includingthose received late or incomplete offers without assigning any reason whatsoever. Uttar BiharGramin Bank reserves the right to make any changes in the terms and conditions of purchase.Uttar Bihar Gramin Bank will not be obliged to meet and have discussions with any tenderer, andor to listen to any representations.

13.Documentation

The following information should be furnished along with the technical offer by means of printedtechnical brochures as per checklist provided.• Make and model numbers of all the items quoted for• Specifications of all items asked along with technical specifications table.• Version number in case of software packages. It is required to indicate if the software requires

any particular version of the operating system for compatibility.• Software(s), which will be supplied free, and the ones that will be charged for, should be

clearly indicated. Restrictions on software usage, if any, should also be mentioned.

14.Submission of Technical Details

It is mandatory to provide the technical details in the exact format of Technical Details columngiven in the technical specifications. The offer may not be evaluated by Uttar Bihar Gramin Bank in

case of non-adherence to the format or partial submission of technical details as per the formatgiven in the tender. Uttar Bihar Gramin Bank will not allow/permit changes in the technicalspecifications once it is submitted. The relevant product information, brand and model numberoffered, printed product brochure, technical specification sheets etc. should be submitted alongwith the offer. Failure to submit this information along with the offer could result indisqualification. (Please refer to the suggested checklist given in this document)

15.Make and Models of the equipment

It is mandatory to provide make, model and part number of all equipment and theirsubcomponents as asked in the technical specification. The offer may not be evaluated and/or willbe liable for rejection in case of non-submission or partial submission of make, model and partnumbers of the items offered. Please note that substituting this information by just brand name isnot enough. 16.Format for Technical Offer

The Technical offer must be made in an organized, structured and neat manner. Brochures/leafletsetc. should be submitted as a bound document and not in a loose form.

The suggested format for submission of technical offer is as follows:

IndexCovering letter. This should be as per Annexure C.Details of the vendor, as per Annexure D.Bill of materials as per Annexure J. This table should not contain any price information.Technical Offer with Specifications as given in Annexure A, complete with all the columns filled in.

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Terms and Conditions Compliance Table in the following format. This table must cover vendor’sresponse to all the terms and conditions specified in the tender document.

Term No Short Description of term Complied(Yes/No)

Detailed explanationabout deviation, if

not complied1 Technical Inspection andperformance Evaluation

to22 Resolution of Disputes

Warranty and AMC details (for all relevant schedules). This should not contain any priceinformation.Delivery and Implementation schedule.Technical Documentation (Product Brochures, leaflets, manuals etc.). An index of technicaldocumentation submitted with the offer must be enclosed.System software details.Manufacturer’s Authorisation Form (if applicable) as per Annexure E.Details of past installation, as per Annexure FDetails of support centres, as per Annexure GValid Bank Draft for EMD.Vendor’s Financial Details (audited balance sheets etc.) and other supporting documents, as askedin the tender document. 17. Format for Commercial Offer

The Commercial offer must not contradict the technical offer in any way. The suggested format forsubmission of Commercial offer is as follows:1. Index2. Covering letter3. Commercial Version of Bill of Materials and Price Schedule (as per Annexure J). This must

contain all price information, including AMC details.

4. A statement that the vendor complies with Payment schedule given in the tender.

18.Erasures or Alterations

The offers containing erasures or alterations will not be considered. There should be no hand-written material, corrections or alterations in the offer. Technical details must be completely filledup. Correct technical information of the product being offered must be filled in. Filling up of theinformation using terms such as “ OK”, “accepted”, “noted”, “as given in brochure/manual” is notacceptable. Uttar Bihar Gramin Bank may treat offers not adhering to these guidelines asunacceptable.

19.Alternative offers

Each offer should specify only a single solution, which is cost-effective and meets the tenderspecifications, and should not include many alternatives. Vendor willing to offer Uttar BiharGramin Bank a second or more alternatives for any item(s) of requirement should submit separatedetails for each alternative in a separate technical and commercial offer. Each option oralternative being given by the vendor should be in a separate tender document for which thetender cost and EMD should be paid separately. Each option should be complete in all respects andshould not require cross-referencing with details given in other options.

20.Location of Computerization

This tender is being floated by the Head office of Uttar Bihar Gramin Bank. The computers andother items being procured through this tender shall be installed and commissioned by the vendor

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getting the order, at various locations of the Uttar Bihar Gramin Bank listed in Annexure I . Bankreserves right to make changes in the locations listed in this Annexure I.

21.Costs & Currency

The offer must be made in Indian Rupees only, including the following:

1. Basic Cost of the equipment2. Installation and commissioning charges, if any,3. Minimum of One year comprehensive on-site warranty covering all parts & labour. This period

will start from the date installation and acceptance of all the goods by Koshi Kshetriya GraminBank.

4. Transportation and Forwarding charges to the site.5. Insurance to cover equipment up to installation of equipment at Koshi Kshetriya Gramin Bank

at site and handing it over to the Uttar Bihar Gramin Bank.6. All costs should be given in Figures and Words.

22.Billing

The billing should be done locally in the Bihar state for which the hardware is being purchased. Thedistrict wise requirements of the hardware will be provided by the Bank. VAT etc. will be paid extraas per the rate applicable for the Bihar state. Octroi, if any, will be paid as per actuals onproduction of the original receipt.

23.Fixed Price

The commercial offer shall be on a fixed price basis, exclusive of all taxes, levies and Octroi. Noprice variation relating to increases in customs duty, excise tax, dollar price variation etc. will bepermitted.

24.No Negotiation

It is absolutely essential for the vendors to quote the lowest price at the time of making the offerin their own interest, as the Uttar Bihar Gramin Bank will not enter into any price negotiations,except with the lowest quoting vendor, whose offer is found to be fully technically compliant.

25.Order Splitting

To reduce the risks of delay in the project, the Bank may split the order in the ratio of 50:30:20between the vendor offering the lowest total price (L1) , the vendor offering the second lowesttotal price (L2) and the vendor offering the third lowest total price (L3) provided the difference intotal price between L1 and L2 is less than 7% and between L1 and L3 is less than 10%. ThePurchase Order (P.O.) for L2 and L3 will only be at the rate offered by L1. If L2 or L3 do not acceptthe purchase order in writing within 5 working days, the Bank will split the order in ratio of 60:40between L1 and L2/L3 if either one of L2 and L3 are willing to match the L1 price.

26.Short-listing of Vendors

Uttar Bihar Gramin Bank will create a short-list of technically qualifying vendors and thecommercial offers of only these vendors will be opened.

27.Right to Alter Quantities

Uttar Bihar Gramin Bank reserves the right to alter the hardware quantities specified in thetenders. Uttar Bihar Gramin Bank also reserves the right to delete one or more items from the listof items specified in tender.

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28.Repeat Orders

Uttar Bihar Gramin Bank reserves the right to place a repeat order on the vendor under the sameterms and conditions within a period of six months from the date of Purchase Order. Howeverbank will not place any order for less then 10 % of the value of the first order placed on thevendor.

29.Purchase Preference to Public Sector Enterprises:

The prevailing Purchase preference policy of the Government for Public Sector Enterprises will beapplicable. Preference will be given to PSEs at the lowest acceptable price.

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34.Manufacturer’s Authorization formTenderers, other than sole agents in India of the manufacturers, must submit a letter of authorityfrom their manufacturers that they have been authorized to quote on behalf of the manufacturer.Authorization from authorized distributors/dealers for software items also is acceptable.

UTTAR BIHAR GRAMIN BANKHEAD OFFICE, MUZAFFARPUR

Terms of Conditions of the Purchase Order :

1. Technical Inspection and Performance Evaluation :

Uttar Bihar Gramin Bank reserves its right to carry out a technical inspection and performanceevaluation (bench-marking) of machines offered by short-listed vendors.

2. Payment Terms:- 90% of the cost of the hardware along with taxes will be paid aftersupply and successful installation of the Hardware. Rest 10 % will be paid after entering intoagreement with the Bank for Annual Maintenance after expiry of the guarantee period of theHardware.

3. Inspection:-

Uttar Bihar Gramin Bank and / or its nominated consultants will carry out inspection of all the equipment beforesupply and installation of the Hardware to Uttar Bihar Gamin Bank.It is expected that the equipment should be ready for inspection within 3 weeks from the date of placing theorder. Every single inspection will comprise of a minimum 50% of desktops at a time. All the items should remainfactory sealed and should be opened in the presence of the person nominated by the Bank.

4. Delivery, Installation and Commissioning :-

The Vendor shall be responsible for delivery and installation of the equipment ordered at all thesites and for making them fully operational at no additional charge within 3 weeks of receiving thepurchase order.

If the vendor fails to deliver and / or install all the equipment ordered within the stipulated timeschedule or by the date extended by Uttar Bihar Gramin Bank, it will be a breach of contract. Inthe event of Uttar Bihar Gramin Bank agreeing to extend the date of delivery the vendor will haveto supply the Hardware within extended period. Failure to do so will be treated as breach of contract. In such an event the vendor will become liable to pay penalty charge for the delay toUttar Bihar Gramin Bank.At the discretion of Uttar Bihar Gramin Bank, there will be an acceptance test conducted by thevendor in presence of Uttar Bihar Gramin Bank officials and / or its nominated consultants afterinstallation of complete equipment. In case of serious discrepancy in hardware / software supplied,Uttar Bihar Gramin Bank, may cancel the entire purchase order and return the equipment back tothe vendor at vendor’s costs and risks.

5. Completeness of Installation:-

The installation will be deemed as incomplete if any component of the hardware, software,network devices etc, or any documentation / media is not delivered or is delivered but not installedand /or not operational or not acceptable to Uttar Bihar Gramin Bank after acceptance / testing /examination.

In such an event, the supply & installation will be termed as incomplete and it will not be acceptedand warranty period will not commence. The entire site will be accepted after completecommissioning of equipment and satisfactory working of the entire equipment for a minimumperiod of 6 days.

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6. Order Cancellation :-

Uttar Bihar Gramin Bank reserves its right to cancel the order in the event of one or more of thefollowing situations:

• Delay in delivery beyond the specified period for delivery.•

Delay in installation beyond 3 weeks from the date of purchase order.• Serious discrepancy in hardware noted during the inspection.

7. Inter working of Hardware and Software:-

The vendor must integrate hardware and software components supplied by him to make thesystem integrated and fully functional. It will be vendor’s responsibility to locate the exact natureof the problem / fault(s) and rectify the same except for the problems in the application software,if any. Under no circumstance will a problem / fault be blamed on the application software withoutsufficient cause and justification.

The vendor must also take necessary steps to install all the software components supplied by himon the hardware supplied. Moreover, any relevant software patches that are required to be appliedto the system software to make it compatible with supplied hardware must be identified and

installed from time to time during the warranty and AMC period.

8. Acceptance Tests:-

At the discretion of Uttar Bihar Gramin Bank, acceptance test will be conducted by the vendor atthe site in the presence of the officials of Uttar Bihar Gramin Bank and /or its nominatedconsultants. The tests will check for trouble-free operation of the complete system for the sixconsecutive days apart from physical verification and testing. There shall not be any additionalcharges payable by Uttar Bihar Gramin Bank for carrying out this acceptance test. Uttar BiharGramin Bank will take over the system on successful completion of the above acceptance test.

9. Software Drivers & Manuals :-

The server, desktops and all peripheral components will have to be supplied with the softwaredrivers and manuals for the Display controller, Ethernet interface, CD-ROM drive, DAT Drive, SCSIcontrollers, CD-ROM etc. for operating system as applicable.

10. Hardware Warranty:-

The offer must include a minimum three years comprehensive on-site warranty from the date of installation and acceptance of the system by Uttar Bihar Gramin Bank. Please note that printerheads too must be covered by a three years warranty including those of passbook printers.

Vendor shall be fully responsible for the manufacture’s warranty in respect of proper design,quality and workmanship of all equipment, accessories etc. covered in the quotations. Vendor mustwarrant all equipment, accessories, spare parts etc. against any manufacturing defects during the

warranty period. During the warranty period, vendor shall maintain the systems and repair /replace at the installed site all defective components, at no charge to Uttar Bihar Gramin Bank.

Warranty should not become void if Uttar Bihar Gramin Bank buys any other supplementalhardware from a third party and installs it within these machines in the presence of therepresentative of the vendor. However, the warranty will not apply to such third-party hardwareitems installed by Uttar Bihar Gramin Bank.

11. Software Warranty:-

All the software supplied will carry following warranties

• Media warranty for 90 days• Patches and updates for three years

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However, version upgrades of the software supplied are not expected to be covered by thewarranty.

12.Annual Maintenance Charges

The vendor should also quote separately for annual Comprehensive maintenance at site (forhardware only) for one year from the date of expiry of the warranty period (post-warranty). Thisrate should be quoted as:

• 2 nd year comprehensive on-site warranty charges ( in percentages)

The offer must give commitment to provide maintenance at the price quoted as above for one yearfrom the date of expiry of warranty. Vendors are expected to maintain the equipment supplied forat least two years from the date of acceptance by Uttar Bihar Gramin Bank.

Uttar Bihar Gramin Bank in Indian Rupees will pay AMC Charges at the end of each quarter forevery quarter.

13. Spares Parts:-

Vendor will make the spare parts for the system available for a minimum period of three yearsfrom the time of acceptance of the system. Thereafter, vendor will give at least six months noticeprior to discontinuation of support services, so that, Uttar Bihar Gramin Bank may order itsrequirements of the spares, if it so desires, if any of the peripherals, components like hard disk,CPU, Memory etc, are not available or difficult to procure or the procurement is likely to bedelayed for replacement if required, the replacement shall be carried out with state of the arttechnology equipment of equivalent capacity or higher capacity at no additional charges to UttarBihar Gramin Bank.

14. Penalty for delay

For any delay in installation and commissioning of the hardware, Uttar Bihar Gramin Bank willcharge penalty @ 0.5% of the order value per week or part thereof, subject to a maximum of 10%.

15. Penalty for downtime

Any equipment other than Servers that is reported to be down on a given date should be eitherfully repaired or replaced by temporary substitute (of equivalent configuration) on the next day. Incase of Servers, the downtime should not exceed 8 hours. The reporting will be through atelephonic message or any other mode as Uttar Bihar Gramin Bank may decide.

In case vendor fails to meet the above standards of maintenance, there will be penalty in rupeesper day as specified in the table below (subject to a maximum of 6% per year of the total cost for

the branch)

Sr. No. Item Amount in Rs./day• Desktop PC 500

The temporary substitute machine or equipment should be replaced by the original machine orequipment duly repaired within a week’s time, failing which the above penalty will be imposed forthe number of days exceeding one week.

16. Hardware Failure:-

If during the warranty period, any equipment has a hardware failure on four or more occasion in aquarter, it shall be replaced by equivalent new equipment by the vendor at no cost to Uttar Bihar

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17. Indemnity:-

Vendor shall indemnify, protect and save Uttar Bihar Gramin Bank against all claims, losses, costs,damages expenses, action suits and other proceeding resulting from infringement of any patent,trademarks, copyrights etc. or such other statutory infringements in respect of all thehardware/software/network equipment etc. supplied by him.

18. Publicity :-

Any publicity by vendor in which the name of Uttar Bihar Gramin Bank is to be used should be done only with theexplicit written permission of Uttar Bihar Gramin Bank.

19. Application software and Drivers:-

Uttar Bihar Gramin Bank and /or the application software vendor will install the application

software and drivers on the systems. It is vendor’s responsibility to co-operate with the applicationsoftware development agency appointed by Uttar Bihar Gramin Bank to ensure that the installationis successful.

20. Guarantees :-

Vendor should guarantee that the systems delivered to Uttar Bihar GraminBank are brand new, including all components. In the case of software, thevendor should guarantee that the software supplied to Uttar Bihar Gramin Bank is licensed and legally obtained. All hardware and software must be supplied with their original and complete printed documentation.

21. Force Majeure:-

The vendor shall not be liable for penalty, if and to the extent that it’s delay in performance orother failure to perform its obligations under the contract is the result of an event of forceMajeure. For purposes of this clause, “Force Majeure” means an event beyond the control of theVendor and not involving the vendor’s fault or negligence that are not foreseeable. Such eventsmay include, but are not limited to Acts of God or of public enemy, acts of Government of India intheir sovereign capacity, acts of war, and acts of Uttar Bihar Gramin Bank either in fires, floods,strikes, lock-outs and freight embargoes, natural calamities.

If a Force Majeure situation arises, the Vendor shall promptly notify Uttar Bihar Gramin Bank inwriting of such conditions and the cause thereof within fifteen calendar days. Unless otherwisedirected by Uttar Bihar Gramin Bank in writing, the Vendor shall continue to perform it’sobligations under the contract as far as it is reasonably practical, and shall seek all reasonablealternative means for performance not prevented by the Force Majeure event.

In such a case, the time for performance shall be extended by a period(s) not less than theduration of such delay. If the duration of delay continues beyond a period of one month, uttarBihar Gramin Bank and the vendor shall hold consultations with each other in an endeavor to finda solution to the problem.

Not withstanding above, the decision of Uttar Bihar Gramin Bank shall be final and binding on thevendor.

22. Resolution of Disputes:-

Uttar Bihar Gramin Bank and the vendor shall make every effort to resolve amicably, by direct informalnegotiation, any disagreement of dispute arising between them under or in connection with the contract. If after

thirty days from the commencement of such informal negotiations, Uttar Bihar Gramin Bank and the vendor have of 25



• It must be ensured that every piece of hardware ordered is included in the reliability test,e.g. system board, system memory, hard disk(s), video memory, network interface, displayinterface, DVD drives, ports (SP/PP/USB), etc.

• The vendor will make suitable arrangements for inspection team to check the followinghardware components in addition to the above.

• DVDROM: This can be done by keeping a CD/ DVD in side the drive to check read operations

of drive or the drives can be checked in AMIDIAG / QAPLUS.• Network Interface: This can be checked by remote boot connection / Windows / Linux Login on all the computers.

• Under no circumstances the diagnostics / reliability test on any / all machines should bestopped or interrupted before the arrival of the inspection team.

• It is required that errors reported by diagnostics are automatically stored in a file on thefloppy disk/hard disk for the review by the inspection team.

• The inspection team may reject machines, which fail to pass the reliability test.• At least one copy of all the software items (including media and documentation) ordered

should be available at the time of inspection.• At least one copy of all the documentation to be supplied to the Bank should be available for

the inspection.• The vendor must keep ready one each of the following equipment ordered by the Bank,

ready for inspection, along with its accessories/ documentation.

Schedule of Requirement of Items

Schedule I – Hardware

Sr. No. Item Quantity1. Desktop PCs for Head Office 10

Schedule II – System Software (Windows)

Sr.No Item Description Quantity1. Antivirus

Software forWindows 2007

Latest version of Antivirussoftware for Windows 2007(Professional Edition) withquarterly upgrade for one year onCD media.

10

2. Win 2007 Windows operating System 103. Win Office 2007 Office Suite 10

The software mentioned in Schedule – II is meant for Hardware mentioned in Schedule-I and is not required additionally (Only Media / Installation CD for the provided softwareis Required separately) .

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Annexure A - Technical Specifications

1. Specifications for Desktop PC ( * SUBJECT TO ISO 9002 & MICROSOFTCERTIFICATION)

Item 1 Price per No. ( Rs.) Model No.

Desktop Computer System withPentium i5 processor shall compriseof : (Prices include supply , assembly andcommissioning at sight and on-sitewarranty for a period of 3-years from thedate of commissioning)

S.N

o.

Items Specifications as per T.E.

I CPU: Intel i5 -520M 2.4 GHz 3 MB L2 cache Memory and 800/1066 MHZ FSB system bus or better

II Motherboard. Suitable Intel Mb for I5-520M ArchitechtureIII Bus architecture Integrated Graphics, 2 PCI, 1 PCI Express x1 and 1 PCI

Express x16.IV Memory: 2GB 1033 MHz DDR3 RAM upgradeable up to 4.0 GB on

DIMMV Hard Disk Drive: 500 GB SATA HDDVI FDD: Not Mandatory- 1.44 Floppy Drive (3.5”) InternalVII Monitor: 43.2cm (17") SVGA Digital Colour Monitor- TCO-05

certifiedVIII Keyboard: Standard English 104 Keys KeyboardIX Mouse: USB -Optical MouseX Bays: 4 Bays (2 External and 2 Internal)XI Ports: 6 USB Ports ( including 2 USB in front), 1 Serial Port, 1

Parallel port, 1 PS/2 Key Board and1 PS/2 Mouse PortXII Cabinet: Mini Tower

XIII DMI: DMI 2.0 Compliance and Support.

XIV Optical Drive DVD R/W 12X or better

XV Networking features: 10/100/1000 Network on board integrated network portwith remote booting facility, remote system installationand remote wake up.

XVI Operating System: Windows 2007 preloaded with media CD for recovery /

ReinstallationXVII OS certifications: Win Logo for Windows OS Certifications from Microsoft.

XVIII

Power Management: Energy star qualified, Screen Blanking, Hard Disk andSystem Idle Mode in Power On, Set up Password. PowerSupply SMPS Surge protected.

XIX Preloaded software Norton Internet Security or McAfee or Quick Heal orKaspesrsky (Latest Version) with 60 days License

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4. Specifications for 8 port Fast Ethernet Unmanaged Switch

S.No. Item Required Specifications Description of vendor’s offer

1 Make Must be specified2 Model Must be specified. All the relevant product

brochures and manuals must be submitted.3 Number of Ports 8 UTP with uplink facility4 Interface CAT-5 UTP (RJ 45 connectors) Ethernet5 Speed 10/100 Mbps (Per port auto-negotiation)6 LEDs Link, Activity, Collision, Power LEDs

Annexure B - Checklist for Product DocumentationNote:

Vendors are required to provide printed technical documentation for the items listed in Tablebelow.Availability of adequate, correct and relevant technical documentation is essential for evaluation of any offer.Vendors are requested to provide original (not photocopies) copies of the documentation. In casethe original copies are not available, vendors can provide clear readable photocopies.Vendors mark the column “Documentation Provided” with Tick mark ( ) or Cross ( ), asappropriate.Vendor may add any other documentation, which will support their offer.

Schedule I

S.No. Item Documentationprovided

1. Desktops for branches2. Colour Monitor for Desktops3. Ethernet Interface for Desktops4. SVGA Display controller for Desktops5. DVD Drive for Desktop with disk6. Keyboard for Desktops

Schedule II

Sr.No Item Documentationprovided

1. Widows 20072. Office Suit 2007

3. Antivirus Software for Windows 2007

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Annexure C - Tender offer cover letter

Date: ____________________________________2007Tender Reference No.: ________________________________________

To:

_____________ _____________ _____________ _____________

Having examined the tender documents including all annexure the receipt of which is hereby dulyacknowledged, we, the undersigned, offer to supply and deliver

______________________________ _________________________________________(Description of equipment and Services) in conformity with the said tender documents inaccordance with the Schedule of Prices attached in the commercial offer and made part of thistender.

If our tender offer is accepted, we undertake to commence delivery within___________ (Number)days and to complete delivery, installation and commissioning of all the equipment includingstructured cabling as specified in the Contract within _______________ (Number) days calculatedfrom the date of receipt of your Notification of Award/Letter of Intent.

If our tender offer is accepted, we will obtain the guarantee of a bank in a sum of 30% of theContract Price for the due performance of the Contract.

We agree to abide by this tender offer till 180 days from the closing date of tender and our offershall remain binding upon us and may be accepted by the Bank any time before the expiration of

that period.

Until a formal contract is prepared and executed, this tender offer, together with the Bank’swritten acceptance thereof and the Bank’s notification of award, shall constitute a binding contractbetween us.

We understand that the Bank is not bound to accept the lowest or any offer the Bank may receive.

Dated this ______ day of _________2012

Signature: ______________________________________

(in the Capacity of:) ________________________________

Duly authorized to sign the tender offer for and on behalf of _______________________________________________

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Annexure D – Details of the Vendor

Details filled in this form must be accompanied by sufficient documentary evidence, in order toverify the correctness of the information.

S. No Item DetailsName of CompanyMailing AddressTelephone and Fax numbersConstitution of the CompanyName and designation of the person authorised tomake commitments to the Central Bank Of IndiaEmail AddressYear of commencement of BusinessTurn over of the company (not of group) for the year2009-20102010-2011Turn over of the company in Hardware for the year2009-2010

2010-2011Profit of the company (not of group) for the year2009-20102010-2011Profit of the company in Hardware for the year2009-20102010-2011Sales Tax Number (TIN)Income Tax Number (PAN)Whether direct manufacturer or authorised dealersName and Address of manufacturer of servers anddesktopsLocation of Manufacturing facility

Brief Description of facilities for manufacture,production, inspection, testing and quality assuranceBrief Description of after sales service facilitiesavailable with the tendererPlease fill up Annexure G also.

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Annexure E – Manufacturer’s Authorisation Form (MAF)

No. ___________ dated______________

TO ________________________ ________________________ ________________________

Dear Sir,

Tender Reference No._____________________

We ____________________________________________who are established and reputablemanufactures of ___________________________ having factories at_________ and __________do hereby authorise M/s _________________________________ (Name and address of Agent/Dealer) to offer their quotation, negotiate and conclude the contract with you against theabove invitation for tender offer.

We confirm that our company (as a single unit, not the group) has had a turnover exceeding Rs __Crores in last two financial years (i.e. 2009-10 and 2010-12). We also confirm that in each of thesetwo financial years, our company has made a profit.

We hereby extend our full guarantee and warranty as per terms and conditions of the tender andthe contract for the equipment and services offered against this invitation for tender offer by theabove firm.

Yours faithfully,

(Name)for and on behalf of

M/s___________________(Name of manufactures)

Note: This letter of authority should be on the letterhead of the manufacturing concern andshould be signed by a competent person of the manufacturer.

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Annexure F - Details Of Track Record (Past Installations)

Name of the Vendor ___________________________________________

Name of theClient

Servers Desktops Date of completion of deliveryas percontract as wellas Actual

Contact personNameTel. No.Fax No.Address

Make,Model,CPU

Qty Make,Model,CPU

Qty As percontract

Actual

….

Date: _________Place: ________

Signature of the Vendor

Annexure G - Details of Service Centres

S.No

Place Own orFranchise

Postal Address Contactnumbers

ServiceFacilities

available(Describe)

Numberof service

engineers

Time toreport to

thelocation1 …2 …3 …4 …5 …6 ….. …

Annexure H – Pre-Dispatch Inspection Procedure

The following text describes Pre-dispatch Inspection procedure to be followed by the supplier andinspection support expected.

1. The factory inspection / reliability test is required to be carried out at a site having adequatepower and, dust free environment. The vendor should make suitable arrangements to provideUninterrupted (UPS) power for the inspection set-up.

2. It is suggested that the vendor should make appropriate arrangement to place the equipmentoffered for inspection/reliability test on suitable racks/tables, considering easy and hassle-freeaccess to keyboard/monitor of all the equipment.

3. It is required that the vendor should make appropriate arrangement to test the networkinterfaces on all servers/desktops in an optimized and hassle-free manner.

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4. The vendor should ensure availability of trained technical/support staff at the inspection sitefor efficient handling of the inspection and movement of the equipment during the inspection.

5. It is suggested that adequate number of extra machines are offered for the inspection andkept for reliability testing. This may be useful in the event of some machines failing during thereliability tests.

6. All the hardware equipment like servers, desktops etc and its sub-components must bearrelevant original manufacturer’s part numbers. The inspection team will confirm this, with partnumbers indicated in the purchase order.

7. It is required that a list containing serial numbers of all the computers offered for inspection iskept ready before the arrival of the inspection team. The list should preferably be typed. Thelist should also contain (in a tabular fashion) the serial numbers of CPU cabinet, monitor andkeyboard, for each category of the hardware offered for inspection. The serial numbers mustbe sorted according to the rack/table positions of the equipment.

8. For all the computers, the screws for the top cover should be removed without removing thecover itself. This is required, as each and every machine will be physically inspected forconformance to the specifications as given in the purchase order.

9. In case of serious discrepancy found in the hardware vis-à-vis the ordered hardware, theinspection will be called off.

10. Hard disks of all the machines must be fully partitioned and formatted. All the desktops(except diskless nodes) and Servers must have MS-DOS/Windows/Novell/SCO (as applicable)installed on their hard disk(s). Scandisk should also be installed on hard disk(s), as theinspection team will require this for further testing.

11. All the machines must be kept in power-on condition for at least for 24 hours before thearrival of the inspection team at the site.

12. During the power-on condition as mentioned above and during the visit of the inspection team,all the machines should be running latest versions of QAPLUS/QAPLUS factory/ AMIDIAGdiagnostics in an endless loop. If the vendor desires to run any other diagnostic software thenthe ones mentioned herein, a prior approval of Bank/Consultants is necessary. While obtainingsuch approval, the vendor must submit to the bank, the detailed description and functionalityof the proposed diagnostic software.

13. It must be ensured that every piece of hardware ordered is included in the reliability test, e.g.system board, system memory, hard disk(s), video memory, network interface, displayinterface, floppy drives, ports (SP/PP/USB), etc.

14. The vendor will make suitable arrangements for inspection team to check the followinghardware components in addition to the above.

• CDROM. This can be done by keeping a CD in side the drive to check read operations of

drive or the drive can be checked in AMIDIAG/QAPLUS.• Network Interface: This can be checked by remote boot connection/Novell Netware Login

on all the computers.• DAT Drives. This can be checked by doing backup and restore operations. The drive can

also be checked using diagnostics software.

• Hubs: This can be done checking connectivity to a server/desktop for all the ports.

15. Under no circumstances the diagnostics/reliability test on any/all machines should be stoppedor interrupted before the arrival of the inspection team

16. It is required that errors reported by diagnostics are automatically stored in a file on the floppydisk/hard disk for the review by the inspection team.

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17. The inspection team may reject machines, which fail to pass the reliability test.

18. The vendor must configure RAID functionally also, as per the purchase order.

19. At least one copy of all the software items (including media and documentation) orderedshould be available at the time of inspection.

20. At least one copy of all the documentation to be supplied to the Bank should be available forthe inspection.

21. The vendor must keep ready one each of the following equipment ordered by the bank, readyfor inspection, along with its accessories/ documentation:

• Dot matrix printer (132 col)• Scanner• Ethernet Switch

Annexure J - Bill of Materials

(To be submitted as per this format only)

• This bill of material must be attached in Technical Offer as well as commercial offer. Theformat will be identical for both technical and commercial versions, except that the technicalversion will not contain any price information . Technical offers without the bill of materialare liable for rejection.

• The vendor can also mention any other component(s) that are required for their solutionimplementation

• The vendor must take care in filling price information in the commercial version, to ensure thatthere are no typographical or arithmetic errors. All fields must be filled up correctly.

• In case of any discrepancy between unit price and total price of an item, the unit price willprevail. Similarly, in case of error in the sum of various items, the correct sum will becalculated by the addition of total prices of each item.

• If quantities are not specified, the vendor should quote the unit price.• Only the Basic Cost should be given .

Schedule I – Hardware

Sr. No. Item Quantity UnitPrice

TotalPrice

1.2. Desktop PCs for branches 10

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Schedule II – System Software

Note:- Operating Platform may be selected either Linux or Widows XP.

Sr.No Item Description Quantity UnitPrice

TotalPrice

1. AntivirusSoftware forWindows 2007

Latest version of Antivirussoftware for Windows 2007 withperiodical update facility for oneyear on CD media.

10

2. Win 2007 Windows operating System 10

3. Win Office 2007 Office Suite Standard 10

Schedule III – Annual Maintenance Contract

Sl No AMC Charges Charges in Rupees Charges as % of hardware cost

For 2 nd year

Total of Schedule III

Optional Items

Sr. No. Item Unit Price1. Optional Items for servers (Please enumerate)2. Optional Items for Desktops (Please enumerate)3. Optional Items for Peripherals (Please enumerate)

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tender for hardware- computer

Documents