tender for catering services for ip&tafs probationers mess ...8. all the documents as per tender...

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Tender for Catering Services for IP&TAFS Probationers Mess and Canteen/Cafeteria

Service for NICF

OPEN E-TENDER NO. 3-23/DG/CATERNG_SERV/NICF-2019

E-TENDER FOR CATERING SERVICES FOR IP&TAFS PROBATIONERS MESS

AND CANTEEN/CAFETERIA SERVICE FOR NICF

FOR YEAR 2019– 2020 AT NICF, GHITORNI CAMPUS

Date of Tender Enquiry: 01/02/2019

Closing date & time of submitting bids: 02/03/2019 at 1500 Hrs.

Website: http://www.eprocure.gov.in

National Institute of Communication Finance

NICF Campus, Opp. Metro Pillar No 152, MG Road, Ghitorni, New Delhi-110047

NICF Website- http://www.nicf.gov.in

http://www.eprocure.gov.in/

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INDEX

Sr. No.

Particulars Page Nos.

1. Notice Inviting Tender 3-5

2. Draft of letter to be submitted by the contractor

along with the tender (Annexure – I)

6

PART I – TECHNICAL BID

3.

Technical/Commercial Details to be submitted by

the Bidder (Annexure – II)

7-9

4. Eligibility Criteria Annexure - III

10-11

5. General Terms and Conditions for the Bidders

Annexure – IV

12-20

6. Essential Qualifying Criteria for Technical Bids

Annexure-V

21

PART II – PRICE BID

9. Financial/Price Bid for IP&TAFS

Officers/Probationers Mess

22-26

10. Financial/Price bid for Canteen/Cafeteria Service 27-28

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NATIONAL INSTITUTE OF COMMUNICATION FINANCE

NICF CAMPUS, MG ROAD, GHITORNI, NEW DELHI-110047

e-Tender

NOTICE INVITING TENDER

1. The Director General, National Institute of Communication Finance, New Delhi, an

Advance Training Institute of Department of Telecom, Government of India invites e-tenders through Open tender enquiry through Government e-procurement portal, CPPP

for “Catering Services for IP&TAFS Officers’ Mess” and Canteen/Cafeteria

Services at NICF at its Ghitorni Campus as per the details given in the Annexure IV

of the Tender Document. 2. The Eligible bidders should have the valid digital signature certificate (DSC) issued

from any agency authorised by Controller of Certifying Authority (CCA), Govt. of

India.

3. The offers may be submitted in TWO-BID SYSTEM (Technical Bid and two separate

Financial/Price Bid for IP&TAFS Probationers Mess and Canteen/Cafeteria at NICF,

having three envelopes duly sealed and stamped) by reputed and experienced

firms/agencies/companies, preferably established and functioning in Delhi/NCR with

sound financial background having valid licenses/sanctions and experience in this field

for a minimum period of three years along with institutional/organizational

performance report.

4. IP&TAFS Probationers hostel has 21 rooms which is almost full with officers.

However, the Officer trainees are intermittently deputed for On the job training, field

attachment, Bharat Darshan etc during which period the hostel is not occupied and mess

activities remain closed for IP&TAFS Probationers. But, the AAO induction training

is being run presently which will continue for about one year giving about fortnight

gap between each phase of about 42 officers.

5. Financial/Price bid for Canteen/Cafeteria service is optional and shall not be used for

financial bid/Price bid evaluation for Catering Service of IP&TAFS Officers’ Mess.

Canteen/ Cafeteria services will start from May/June, 2019 onwards after space for

Canteen/Cafeteria is ready. Hence, the financial/Price bid for Canteen/Cafeteria service

will be opened after awarding of Catering Service work.

6. Bidders can access and download the tender documents from CPP Portal and can fill

them with all relevant information and submit the completed tender document online

on the website: http://www.eprocure.gov.in. The downloading of tender documents

shall be carried out strictly as provided on the website. No editing, addition, deletion

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of matter shall be permitted. If such action is observed at any stage, such tenders are

liable for outright rejection. 7. Tender shall be submitted online only at CPPP website. Bidders are advised to refer

the Bidders manual kit for e-submission of the bids online through the Central Public

Procurement Portal available at the website: http://www.eprocure.gov.in. Interested

Bidders/ Suppliers who have not enrolled/ registered in e-procurement should enroll

/register before participating through the website http://www.eprocure.gov.in. The

portal enrolment is free of cost. 8. All the documents as per tender requirement should be uploaded online and further, no

documents will be accepted offline. However, original hard copy of Fixed

Deposit/Demand Draft/Pay Order for Rs. 50,000/-(Fifty thousand) against the Earnest

money deposit should be sent by registered post or in person to NICF addressed to Assistant Chief Accounts Officer/DDO, NICF, Opp. Metro Pillar No. 152, MG

Road, Ghitorni, New Delhi-110047 before the due date and time of opening of bids. Bidders who do not submit required documents online will summarily be rejected.

9. Following scanned documents in pdf file format must be uploaded in separate envelope

duly sealed and stamped.

Technical bid- First Envelope (In pdf):

a. All the pages / documents (including NIT) comprising the bid must be properly

numbered, signed and stamped by the person/s authorized to do so. b. Firm/Company Registration/Incorporation Certificate as per the Companies Act of

India. c. ESI, EPF, Labour Department Registration Certificates

d. Details of previous experience

e. GST Registration & PAN Card

f. Income Tax Returns of previous three years

g. Audited Accounts of last two years i.e. 2016-17 and 2017-18

h. Scanned copy of EMD

Financial/Price bid for IP&TAFS Officers Mess- Second Envelope

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Financial bid (In excel file): The package rates of services including taxes, duties,

labour charges should be quoted separately both in words and figures.

AND

Financial/Price bid for Canteen/Cafeteria Services at NICF

Financial bid for Canteen/Cafeteria (In excel file): The package rates of services

including taxes, duties, labour charges should be quoted separately both in words

and figures.

10. NICF will not be held responsible for any sort of delay or the difficulties faced during

the submission of bids online by the bidders at the eleventh hour. For any queries

regarding e-tendering process, the bidders are requested to contact CPPP on phone or

send a mail to [email protected]. 11. The tender document can also be downloaded from NICF website www.nicf.gov.in

for free. 12. Important Dates:

i. Date of Advertisement:

ii. Issue of tender forms: From February 01, 2019 to March 01, 2019

iii. Pre-bid Meeting: February 22nd, 2019 at 2.45 p.m.

iv. Last date for Tender Submission: March 5th, 2019 up to 3.00 p.m.

v. The date and time for opening of Technical Bid: March 5th, 2019, 3.30 p.m. vi. The date and time for opening of Financial/Price Bid: To be informed to

Technically qualified bidders later on.

http://www.nicf.gov.in/

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PART – I Annexure-I

TECHNICAL BID

To,

The Director General,

National Institute of Communication Finance,

NICF Campus, Opp. Metro Pillar No.152

Ghitorni, New Delhi-110047

Sub: Tender for Catering Services for IP&TAFS Probationers Mess for NICF, New Delhi-110047

Reference: Tender Notice published on Government e-Procurement Portal/NICF Website on

January -------,2019.

Dear Sir,

With respect to the tender notice published on NICF Website, I / We hereby submit my /our tender

in the required format.

I / We have adhered to the requirements prescribed by NICF, New Delhi. I / We have carefully

gone through the guidelines / terms and conditions and prescribed format and I / We accept the

same without any alternations / modifications.

I / We understand that you are not bound to accept the lowest or any tender you may receive.

Thanking you,

Yours faithfully,

Signature

(---------------------------------) Name of Signing Authority

Seal of contracting agency/firm/company

Date:

Address:

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ANNEXURE – II

TECHNICAL BID. 1. Earnest Money Deposit (EMD) Demand Draft/Pay Order/FDR No.

_________ dated___________for Rs. 50,000/- (Rupees Fifty thousand only) drawn on any Nationalised Bank in favour of

National Institute of Communication Finance,

New Delhi payable at New Delhi (To be

submitted with DDO, NICF either through

Regd. Post or in person before opening of

the tender)

AGENCY/FIRM/COMPANY PROFILE

Sr

No. Required Information Details by

Firm/Company/Agency

1. Name and registered address of the

agency/firm/company

2. Legal status

(individual/ proprietor, partnership firm, limited

company, corporation, cooperative society, etc)

3. Name, designation, and telephone nos. of the

contact person / persons. Mob No. Fax No. E-mail id

4. Month and Year of commencement of service/ business.

5. Statutory details

(Photocopies to be attached) • Registration number of the firm (as per Shop

and

Establishment act) • Registration number under the Contract Labour

Act.

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• Registration number under Labour Welfare Act. • PAN No. • EPF Registration number

• ESI – Registration number

• GST – Registration number

5A Income Tax Acknowledgement

for the last 3 years commencing

from A.Y. 2016-17 along with

gross taxable income declared in

income tax returns. A.Y. Gross Income

2016-2017

2017-2018

2018-2019

6. Existing manpower deployed in such services

(along with letters from these firms)

7. List of present and past clients (Please use separate sheet for each) as per the following

format. The information provided will facilitate evaluation of your Technical Bid. Sr. No.

Name of the

Organization with complete postal Address mentioning

Private Sector/ Govt. Body

/PSU / Training Institute

Name and

designation of

the contact

person with

Tel. / Mobile

No(s)

Period for

which the

contract was

awarded

No. of persons

deployed by

your firm / company / cooperative

society/Agency

Nature of

Work(such as

MessService/ Cafetaria

Service/Canteen

Service) Details should

be given.

i.

ii.

iii.

iv.

v.

8. Financial Capabilities of the Firm/Company/Proprietary firm

Last two years audited statement of Accounts by C.A. from FY 2016-17 giving

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following details: Sr. No.

Financial Details Year

2016-17 2017-18

i. Annual Turnover

ii. Net Profit

iii. Any other information

Check List of documents to be submitted along with the tender

1. Photocopy of Demand Draft/Pay Order/FDR of Requisite Amount against EMD

2. Registration/Incorporation of The Firm/Company/Agency

3. Valid Experience Certificate

4. Registration number under the Contract Labour Act. 5. Registration number under Labour Welfare Act. 6. PAN No. 7. EPF Registration number

8. ESI Registration number

9. GST Registration number

10. IT Returns for last 3 years

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ANNEXURE – III

ESSENTIAL ELIGIBILITY CRITERIA

1) The bidding agency/firm/company should have the minimum experience of three years as on 31/03/2018 in any one Institute/Training Centre or one year experience in minimum

three Institutes/Training Centres for similar type of Catering Services, out of which two

years’ experience should be for any Public Sector Undertaking (PSU) Official

Canteen/Mess, PSU Training Institutes such as Zonal Training Centres of Nationalised

Banks or LIC, Govt. Training Institutes/Academies such as LBSNAA, NPA, National

Academy of Audit and Accounts, Railway Training Academy Varodara or technical/Management educational Institution like IIT/IIM/NIT/IIFT or any other

recognized and reputed commercial training centers for senior personnel. The tenders of

the contracting agency/firm/company with inadequate experience as mentioned above are

liable for summarily rejection. 2) The contracting agency/firm/company should submit Technical Bid & Financial Bids in

separate sealed envelopes superscribing “Technical Bid” and “Financial Bid for Catering

Services for IP&TAFS Probationers Mess” and “Financial Bid for Canteen/Cafeteria

Services” as the case may be. 3) The original DD / Pay Order/FDR of Rs. 50,000/- (Rupees Fifty thousand only) drawn

on any Nationalized Bank in the Name of National Institute of Communication Finance,

New Delhi payable at New Delhi towards Earnest Money Deposit (EMD)should be

deposited with Assistant Chief Accounts Officer/DDO of NICF before 1 p.m. on the date

of opening of the tender under receipt. Photocopy of the receipt should be upload along

with Technical bid. Tender received without EMD or lesser amount will be summarily

rejected. No exemption will be granted for EMD. The EMD shall be forfeited if tenderer

withdraws his tender after opening of the tender. The EMD amount of unsuccessful

bidders would be refunded within 30 days of finalisation of the bid and awarding of

contract.

4) The tender rates shall be valid for at least 6 months from the date of opening of the financial

bid. Tender valid for a shorter period shall be liable for rejection.

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5) The tender shall be signed by the authorized person and his / her full name and status be indicated below the signature along with official stamp of the firm.

6) Team of NICF, New Delhi may visit to inspect the present sites of the contract(s) to

receive on the spot information regarding the quality of workmanship and services being

rendered, etc. Sample items have to be provided to NICF team for quality assuarnce.

7) The successful tenderer will have to deposit a performance security deposit of Rs. 250,000/- (Rupees Two Lakhs Fifty thousand only) by Demand Draft/Bank Guarantee. The security deposited shall be refunded after 60 days of completion/termination of

contract. 8) The tenders of the contracting agency/firm/company not in possession of valid statutory

sanctions / registrations are liable for rejections. 9) The successful tender will have to make an agreement with NICF, Ghitorni, New Delhi on

terms and conditions of the contract on a non-judicial stamp paper of Rs 100/-, the cost of

which will be borne by the contracting agency/firm/Company

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ANNEXURE – IV

GENERAL TERMS & CONDITIONS FOR THE BIDDERS

1. The catering facilities are required to be offered to resident officer trainees of hostel and

any other requirements as may be directed by the NICF

2. The Firm/Company will be required to offer catering services in the space allotted for the purpose in the premises of the institute. The agency will use the space so provided for

catering services only and will have no tenancy right over the space so provided. 3. The contract will be for a period of one year, extendable up to maximum of 3 years based

on annual performance evaluation every year by NICF. Annual rate revision will also be

considered by NICF at the time of extension, if found acceptable on the basis of

recommendations of a Committee constituted by NICF for the purpose. 4. During the currency of this agreement at any point of time, the Institute shall have the right

to terminate this agreement if it is not satisfied with the performance of the agency by giving it 30 days’ notice in writing. For this purpose, the Institute shall be the sole Judge

to decide whether the performance of the agency is satisfactory or not and such decision

of the Institute shall be final, conclusive and binding on the agency and the agency shall

not be entitled to any compensation in that regard. Furthermore, if on account of non-renewal of the contract and/or termination of this contract, the agency has to terminate its

employees, then it shall be the responsibility of the agency to pay the legal dues to its

employees. In the event of non-compliance of legal reimbursements, agency itself shall

be liable for all the costs and consequences. 5. Any dispute arising out of the contract at any time between the parties hereto relating to

or arising out of this contract shall be referred to an arbitrator to be nominated by the

Director General of NICF and the decision and award of such arbitrator shall be final and

binding upon the parties hereto and the provision of the Indian Arbitration Act 1996 shall

apply to the Arbitration proceedings. 6. The agency should obtain/have the requisite licence for running the establishment from

authorities such as Municipal Corporation, Food and drug licence, Sanitation and Fire,

Local Authority, State/Central Government Department, FSSAI, Labour Department and

Rationing Department, etc. at its own cost. The Institute shall not be responsible in any

way for any breach of these rules and regulations by the agency. These documents will

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have to be deposited with NICF at the time of signing of the Contract or maximum within

one month from the award of the Contract. 7. The Head of the Company/Firm/Agency or his authorized representative shall visit the

establishment at least once a week as well as whenever called by the institute and contact

the person authorized by the Institute to look into catering matters. Any deficiencies in the services of the agency should be rectified immediately when pointed out by such

authorized person/s. 8. Responsibilities on Part of Institute and Contractor

A. NICF’s Responsibility: The Institute will provide following facilities to the

Firm/Company/Agency for IP&TAFS Probationers Mess: i. Payment for one experienced Cook, one experienced Assistant Cook, three

waiters who would be provided by Company/Firm/Agency will be borne by NICF and they would

provide their service to NICF under Contract Labour Act during the currency of the Contract. ii. Water

iii Electricity (for lighting and using Mixer/grinder for spices etc. only). iv. Kitchen equipment

v. Crockery & cutlery. vi. Furniture

vii. Cooking gas connection to be provided by NICF - actual cost of LPG/PNG to

be borne by the agency) viii NICF shall not bear any expense against staff for Canteen/Cafeteria Service and

all staff have to be arranged by Contractor on his expense but ii, iii, iv, v and vi

above will be provided by NICF.

B. Contractor’s’ Responsibility

9. The contractor shall be responsible for taking good care of all equipment, utensils,

crockery etc. It should bring to the notice of the Institute the repair and maintenance

works that are required to be undertaken from time to time. 10. The Firm/Company/agency should keep the usage of the water and electricity to a

reasonable level. If it is found that water and electricity are not used properly and involves

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a lot of wastage, the Institute reserves the right/option to levy penalty on the agency, to

be decided by NICF. 11. Annual breakage to the tune of 20% is permissible in case of crockery supplied to the

agency. The breakage over and above 20% should be made good by the agency. No

breakage is allowed in cutlery. Losses will have to be made good by the caterer on

quarterly basis. 12. The Firm/Company/ Agency shall be responsible for maintaining the entire premises

(Kitchen, Store, Dining Hall, Service area etc.) spotlessly clean at all time. The crockery,

cutlery, furniture and utensils used in the preparation and service of food shall always be

in clean and hygienic condition. The kitchen shall be open at all times for inspection by

the duly authorized representative of the Institute. The Contractor will arrange for

periodical disinfestations treatment and minor repairs of the kitchen equipment. 13. It is likely that a committee of users will get formed which will interact with the

Firm/agency on various issues in the total framework that may be agreed. 14. It will be the responsibility of the Firm/agency/Company to store the materials purchased

by him in a neat, tidy and hygienic manner in the space provided by the Institute. The security of such material will be the sole responsibility of the agency.

15. The authorized representative of the Institute shall check the quality and quantity of items

supplied and served and in case of any discrepancy, the decision of such persons will be

final. 16. The agency hereby agrees and undertakes to return to the Institute all materials supplied

by the Institute to them on termination of the contract, for any reason whatsoever, fair

wear and tear accepted as per condition (09) above.

17. On termination of the contract, the Firm/Company/agency shall discontinue use of and

hand over peaceful possession of the Institute’s premises together with fixtures and

articles therein, in good condition. 18. The Firm/Company/agency shall not transfer or assign to or share benefit of this agreement

with anyone else without the Institute’s consent in writing.

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19. The agency shall at all times keep the Institute effectually indemnified against all sections,

suits, proceedings, losses, costs, damages, charges, claims and demands in any way

arising out of or reason of anything done or omitted to be done by the agency. 20. Any dispute arising out of the terms of this contract or in the interpretation of any clause

herein shall be settled by mutual discussion between the nominated authorities of the

Institute and the Caterers or their authorized representatives. Director General of NICF

will be the last and final authority in resolving such disputes.

21. The agency should co-operate with other agencies at campus particularly at the hostel.

22. The quality of work at all stage should be as per the standards laid down and explained to

the agency. The agency shall ensure that it fully complies with and observe all the relevant

provisions of the Contract Labour Act (Regulation and Abolition), 1970, Minimum Wage

Act 1948, Schedule employment Canteen & Club, Payment of Wages Act 1935,

Employees Provident Fund and Miscellaneous Provisions Act 1952, Registration under

Prevention of Food Adulteration Act 1954, Gratuity Act 1972, the E.S.I. Act, and such

other statutory enactments / rules and regulations laid down by the Govt. or local body in force/ coming into force which may apply to this agreement and any liability on account of non-compliance or violation thereof shall be the Firm/Company/agency’s

responsibility.

23. The Firm/Company/Agency shall ensure that it obtains an appropriate licence under the

Contract Labour (Regulation & Abolition) Act, 1970 from the Labour Department, NCT

Delhi and file regular returns as required under the Act. In the event the agency does not

obtain a licence or does not renew the licence on its expiry then, this agreement shall

automatically stand terminated. In the event of such a termination, the Institute shall not

be liable to pay any compensation whatsoever, to the Firm/Company/agency.

24. The employees employed by the Firm/Company/agency shall be its employees and the

Institute shall in no way be responsible or liable for their wages, salaries, bonus, gratuity

or any compensation notice to pay, etc.

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25. The Firm/Company/agency shall regularly make payment to the Provident Fund,

Employee State Insurance Contribution etc. and all other statutory dues that may become

due or payable by the Firm/Company/agency for the labour employed by it and maintain

all such records as may be statutorily required and present the same to the officers of the

Institute as and when required. Proof of the same will have to be deposited by the agency

along with its monthly bills without fail.

26. All the workmen in the employment of the Firm/Company/agency working in the Institute

shall abide by the disciplinary procedures/rules and regulations laid down by the Institute

from time to time.

27. In the event the Firm/Company/agency is provided with any material or equipment

belonging to the Institute, the Firm/Company/agency undertakes to return the same in

good condition, failing which the Firm shall be responsible for the cost of the same.

28. The Firm shall deploy the following number of personnel and workmen for rendering

satisfactory Catering services for IP&TAFS Officers’ Mess on all days

Designation No. of personnel

Manager cum Supervisor 1

Cook 1

Assistant Cook 1

Service Boys/Waiters 3

Total 06

In case the Firm/Company reduces the number of personnel employed, Institute

reserve the right to impose penalty to the extent of the salary of the absent personnel from the

monthly billing amount payable to Firm/Company. The employees engaged by the agency should

observe the discipline and should see that the decency and decorum are maintained during the

course of their employment. Not more than 10% should be on leave at any given point of time

subject to substitute.

29. Caterer/Contractor shall not utilize any staff of the IP&TAFS Probationers Mess under

any circumstances for Canteen/Cafeteria service.

30. All personnel employed by the agency shall be medically fit and free from any infectious

disease for handling food and certified for fitness before employment. 31. The contract employees should be supplied with proper uniforms, caps, gloves etc. by the

agency at its cost. The workers should use these uniforms in clean condition, properly

ironed.

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32. A qualified manager/supervisor having minimum five years’ experience in supervising

catering service in any reputed institute/academy should be appointed to oversee all the

affairs regarding catering at dining hall. Supervisor/Manager should have full authority

and resources for efficient running of catering service.It should also be ensured that

supervisor is present at all services (viz. breakfast, lunch, dinner, etc.). 33. In the case of lapses on the part of its employees, suitable disciplinary action should be

taken against a defaulter by the agency. In case the agency fails to take any action against

defaulter, the Institute reserves the right to take any action it deems fit against the defaulter. 34. The Institute will not allow any employees of the agency to stay in the campus premises

unless it is an emergency or absolutely necessary. In that case also not more than three out

of eleven staff provided by Firm/agency/Company can stay in NICF premises with

permission of Warden/Caretaker. Their presence, however, should not cause any nuisance

to normal functioning of the Institute. 35. The Institute shall accept no claim in the event of any of the agency’s employees sustaining

any injury, damage or loss to either person or property either inside or outside the Institute

premises. The contractors should provide insurance cover as per Workmen’s

Compensation Act for all its workers. 36. The workers / supervisors engaged by the agency shall be provided with identity cards

issued by NICF. No child labour will be employed by the agency. 37. A complete list of workers /supervisors together with detailed bio-data, photographs, etc.

should be submitted to the Institute before signing of agreement, based on which the

identity cards will be issued. 38. NICF reserves right to accept / reject any particular worker / supervisor placed on duty

at the Institute. 39. The workers/ staff of the contractor will have nothing to do with the NICF and shall have

no presumptive right of absorption in the services of the Institute. In order to give effect

to this, the contractor shall incorporate suitable clause in the appointment orders to be

issued to its workers/staff. 40. In case the workers engaged by the agency have any grievance, they will take it up with

the agency without any disturbance on the campus. If the agency’s workers were to resort

to agitation resulting in damage to NICF property or hindrance to its work, the agency

would be liable to pay damages to NICF. Further, such action by the agency’s workforce

would result in termination of the contract.

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41. The agency shall at all times indemnify the Institute against all claims for compensation

under the provisions of any law for the time being in force/brought into force, by or in

respect of any workmen employed by the agency in carrying out the contract and against

all costs and expenditures incurred by the Institute in connection therewith, the Institute

shall be entitled to deduct any amount due, from the agency, from all the money paid or

payable by way of compensation as aforesaid and costs or expenses in connection with

any claim thereto. 42. If in the course of execution of this contract by the agency, any minor or major damage is

caused by the agency or its workmen to the persons or property of the Institute after joint

investigation by the ‘Institute’ and the ‘Contractor’ any claims arising therefrom shall be

recovered, settled and dealt with directly from the agency. The agency shall render all

assistance and cooperation to the Institute if any enquiry is held thereon. 43. In the event of the Contract being terminated or upon its expiry, the contractor shall

relocate his employees to any other site, which he may have. In the event the contractor

terminates the services of the employees on account of non-renewal of this contract or on

account of termination of this contract for any reason whatsoever, then it shall be the

responsibility of the contractor to terminate the services of its employees in a legal manner

by paying them notice salary and retrenchment compensation along with other legal dues. Any liability on account of non-payment of the aforementioned dues would rest

exclusively upon the contractor and the Institute shall not be liable for consequences

arising therefrom. 44. Payments to the Supervisor/Manager out of six (1 Manager/Supervisor,1 Cook, 1 Assistant

Cook, 3 Service boys/Waiters) engaged by the Contractor in providing Catering service to

the IP&TAFS Probationers Mess will be sole responsibility of the Contractor. Payment to

1 head Cook, 1 Assistant Cook and 3 Service boys/Waiters shall be borne by NICF for

which Contractor will raise monthly bill to NICF. The Contracting

Firm/Company/Agency shall also be solely and wholly responsible for the procurement at

its expenses of all articles of food and provisions. The contracting

Firm/agency/Company shall bear complete financial responsibility for all purchases it

effects, financial commitments it may enter into for fulfilling the contract. 45. The quality of food and provisions should be hygienic and of high standard. The Institute

or its authorized representative will have authority to inspect such articles of food and

provision and will have full powers to order discontinuation of use of certain articles of

food and provision which are found to be of unsatisfactory standard and on grounds of

hygiene.

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46. The agency shall supply and serve wholesome and hygienic meals and eatables in

accordance with the weights, units, price as may be mutually agreed between the two

parties. 47. A menu for all the services to be offered every day will be prepared for a period of one

week and will be submitted to Mess Committee of Probationers/Trainees sufficiently in

advance. NICF will have free right to change / amend any of these menus. 48. Services in dining hall/tea lounge will be arranged as per the timings that would be

indicated from time to time. 49. The contractor should quote a per person per day rate as per the package of catering

services at the dining hall comprising the following segments: Breakfast,

Morning/Afternoon tea/coffee with biscuits/samosa, Evening Tea/Coffee with snacks,

lunch and dinner (as per the enclosed Financial/ Price bid). Separate rates for each

segment should also be given. 50. The number of persons to be offered catering as per the above-referred package will

change from time to time which depends on training schedule of Probationers and other

in-service trainings. 51. It would be ensured that the salary and benefits payable to workers/supervisors are made

online directly to their bank accounts. 52. On award of work, the Firm/Company/Agency shall deposit with the Institute a Security

Deposit of Rs. 250,000/- (Rs. Two lakhs fifty thousand only) which shall bear no interest. This deposit shall be paid by way of demand draft/bank guarantee of a nationalized bank. The Institute shall have the right to deduct, out of the above deposit any amount which the

caterer may become liable hereunder and shall refund the balance amount, if any, to the

agency 60 days after the termination /completion of the term of the contract. 53. The agency shall submit bills on monthly basis. All deductions due to the Institute shall

be made from such bills. 54. Tenderer has to enclose Certified Copy of PAN Card. Income Tax as applicable from

time to time will be deducted while making every payment. GST or any other tax will be

the responsibility of the agency. Bill should be tax invoice. The agency is required to

comply with KYC (Know your Customer Document) norms. 55. The amounts to be quoted in Financial/Price bid should be inclusive of all costs, expenses,

wages and other expenses that may be incurred by the agency. The contracting

Firm/Company/Agency shall not be entitled to make any other demands, monetary or

otherwise, from NICF during the term of this contract.

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56. Mess timings are to be strictly adhered to as under:

Breakfast: 8:00 am to 9:30 am (Monday to Friday); 8;00 am to 10:00 am (Saturday &

Sunday)

Lunch: 1:30 pm to 2:30 pm (Monday to Friday); 1:00 pm to 3:00 pm (Saturday & Sunday)

Evening Tea: 5.30 p.m. to 6.30 p.m. (2nd & 4th Saturday off)

Dinner: 8.00 pm to 9.30 pm (2nd & 4th Saturday off)

Note: The meals during special occasions would have different timings.

All meals are to be taken in dining halls only and not outside. Crockery items shall not be taken

outside the dining hall either to the rooms or the class room. The Officer Trainees’ mess shall be

selling extra items like soft drinks, biscuits, snacks, tea/coffee, sweets, milk, chocolate, etc. Charges for extra items shall be included in the bill and no cash transaction will be entertained. Officer trainee shall inform one day in advance if he/she wants to skip a meal. A skip-meal

register will be kept in the dining hall for the same.

57. Sick Diet Sick diet is provided for a day if a prior written request is made. Sick diet is

served in the room only if the student is unable to move out. Utensils used for serving

sick diet shall be collected next day. An advance notice of minimum three hours before

the meal time commences is necessary to enable the mess to provide sick diet.

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Annexure V

Essential Qualifying Criteria for Technical Bids

Tenderer will be declared qualified technical bidder if he / she fulfills following conditions:

I. EMD of Rs. 50,000/- by Demand Draft or pay order or Fixed deposit drawn on any

Nationalized Bank in favour of National Institute of Communication Finance payable

at New Delhi is deposited with ACAO/DDO, NICF under receipt and

photocopy/scanned copy in pdf is enclosed with Technical bid.

II. The scanned copies of all original certificates/documents required such as Experience

Certificate from the Clients for the years and numbers as required.,

Registration/Incorporation Certificate of the Firm/Agency/Company for providing

Catering Services. are enclosed in pdf with Technical bid.

III. Self attested scanned copies of ESI, EPF, Labour, GST Registration etc. in pdf are

enclosed with Technical bid. Original copies of documents/certificates for the purpose

of tender as mentioned for technical bid as per Annexure-II will be verified by the

official of the NICF within 7 days from the date of opening of the tender. If any original

document is not available for the verification then the bid of the bidder shall not be

considered for evaluation.

IV. Financial Bid duly sealed and stamped is kept in a separate envelope.

V. Experience certificates issued by client of Cook and Assistant Cook for having

minimum 5 years’ and 3 years’ experience respectively in cooking in Mess/Cafeteria

in any recognized and reputed Officers Mess of any government training centre such

as LBSNAA, Mussoorie/NPA, Hyderabad/NAAA, Shimla/INGAF, New

Delhi/Railway Staff College Vadodara /PSU/ ABC IIsM/Bombay, Delhi, Madras,

Kanpur, Kharagpur, Roorkee IIsT/Zonal Training Centre of Banks/LIC with cooking

expertise in Chinese as well as Continental Food is enclosed with Technical bid.

VI. Experience certificate issued by client(s) for Supervisor cum Manager for having

minimum 5 years’ experience in supervising Catering services in an Officers mess of

Govt/PSU training centre or any reputed Management/Technical institute such as

IIM/IIT/IIFT/ISB etc. is enclosed with Technical bid.

VII. Service boys/Waiters to be provided by Caterer should also have experience of

minimum two years for working as service boys in any government/PSU/Central Govt.

Autonomous institute training centre or any reputed Management/Technical institute

such as IIM/IIT/IIFT/ISB/NITIE etc. and details should be enclosed with technical bid.

VIII. To verify the credentials and experience of contract personnel to be provided, the NICF

will constitute a Screening Committee of three persons headed by DDG/Director.

Personnel who are found suitable by Screening Committee will only be allowed to work

as Supervisor, Cook, Assistant Cook and Service boys in Mess.

PART – II

FINANCIAL / PRICE BID

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Catering Services – IP&TAFS Probationers Mess

Consolidated rates for the following items at Sr. No.1 to 10 (Part A) and Sr. No. 11 to 16 (Part B) should be quoted on a complete items package basis including Labour and all other

costs which inter-alia includes cost for one Manager cum Supervisor, cost for material, cost

for LPG/PNG. Cost for one Cook, one Assistant Cook, three Service boys/Waiters will be borne by NICF.

Part A. Sl. No.

Name of Item Price (All

Inclusive- in

digits as well as

in words)

Remark

1. Cook (Skilled labour) (per day) (As per Min Wages

Act)

Total in Words-----------------------------------------

----------------------------------------------------------

--------------- EPF

--------------- ESI

--------------- Service Charges

Total-----------

Expenditure

to be borne

by NICF but

price quoted

will be

included for

price bid

evaluation

purpose

2. Assistant Cook (per day) (As per Min Wages Act)

Total in Words-----------------------------------------

--------------- EPF ---------------

ESI

Expenditure

to be borne

by NICF but

price quoted

will be

included for

price bid

evaluation

purpose

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---------------------------------------------------------- --------------- Service Charges

Total----------- 3. Service Boy/Waiter (per day) (As per Min Wages

Act

-------------------

EPF

-------------------

ESI

-------------------

Service

Charges

Total-------------

Expenditure

to be borne

by NICF but

price quoted

will be

included for

price bid

evaluation

purpose

4. Breakfast (unlimited): Cornflakes with hot milk,

Omlette or boiled eggs (2 eggs per person), paratha

(stuffed) or Puri Sabji/Bhaji, bread of good quality

& reputed brands, toasts with butter, jam of good

quality or any other equivalent items, tea/coffee-milk, sugar separate. 1 banana/seasonal fruit.

(Once in a week preferably on Tuesday, Caterer

will serve South Indian dishes in breakfast Idli,

Vada, Utthapam, along with Cornflakes,

Tea/Coffee and 1 banana/seasonal fruit).

5. Lunch (hot) Unlimited: Vegetarian- 2 veg(1 dry

and 1 with gravy), one Dal (or equivalent like

Sambhar or Rajma or Kadhi), Chapatis, Rice item

(or equivalent like Muttor Pulao or Veg Pulao or

Jeera Rice), one sweet, one curd or Raita, salad,

papad, pickle one sweet.

6. Tea / coffee break: Forenoon at about 11 am,

Monday to Friday only Tea/Coffee with small

Samosa

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7. Tea/Coffee break: Afternoon at about 3.45 pm,

Monday to Friday only, Tea/Coffee with biscuits

8. Evening Tea: Sandwiches or Samosa or Dhokla or

Bread Pattice/Pakoda (One item only) and tea and

coffee.

9. Dinner (hot) (Unlimited): Vegetarian- 2

vegetables (1dry and 1 with gravy), one Dal (or

equivalent like Sambhar or Rajma or Kadhi-

different in lunch & dinner), Chapatis, Rice item (or

equivalent like Muttor Pulao or Veg Pulao or Jeera

Rice-different from lunch), one curd

preparation/Raita, papad, salad, pickle.

Minimum 1 desert item

Non-veg. – 1 Limited-Min 200 grams per head dish

made of chicken / mutton / fish on all days except

Tuesday and 2nd & 4th Saturday. (Provided that Once in a week Caterer will serve

Chinese preferably on Wednesday with dishes

such as Hakka Noodles, Fried Rice, Veg.

Manchurian, Chilly Chicken with gravy and

Chilly Paneer with one dessert other than Kheer).

(Provided further that once in a week preferably

on Sunday dinner, Caterer will serve Chholey

Bhature/Chana Bhature along with Fruit Cream)

10. Additional Non-veg (Chicken, Mutton, Fish): on all

days Limited to one bowl with min 200 grams.

Total of Part A

In Words----------

---------

Part B. 11. Special Dinner/ Lunch whenever Required by

NICF for Official Meetings/Seminars/ Workshops/Official Functions etc. (Unlimited) Vegetarian- Soup (Veg and Non-Veg both), 2 veg.

and 2 non-veg. snacks, 3 vegetables (1dry, 1

seasonal vegetable/tawa vegetables), one Dal (Lentil

Soup), Non-veg. - 2 dish made of chicken / mutton

/ fish without any limitation, Chicken or Mutton

Biryani, Naan and Chapatis, Rice item (or equivalent

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like Muttor Pulao or Veg Pulao or Jeera Rice), one

curd preparation/Raita, papad, salad, pickle. 2

desert items other than Kheer.

NICF reserves the right for selecting any item.

12. Additional 1 veg and 1 non-veg snacks (unlimited)

13. High Tea (2 salted items such as Dhokla, Paneer

Pakoda, Samosa, Khandvi, Dal Kachori, Veg. Sandwich etc. + 2 sweet item such as Pista Burfi,

steamed sandesh, Kaju Barfi, Kalakand, Pastry etc.+ chips/wafers +Tea/Coffee and 200 ml juice

Real/Tropicana). Tea: Varity to be kept.

14. 5-6 pieces of Roasted Kaju/Cashew and 5-6 pieces

of Roasted Badam/Almonds

15. Tea/Coffee (as per choice) with One Salted snack

such as Samosa, Paneer Pakoda or Aloo, Onion,

Gaubhi, Palak Pakodis etc to NICF Staff at 11.30 am

and 4 pm.

16. Tea/Coffee (as per choice) with 2 biscuits (1 salted

and 1 sweet) to NICF Staff at 4.15 pm

Total of Part B

In Words----------

Total of Part A (70%) and Part B (30%) for Evaluation

In Words------------------------ ----------------------------------

In figures-----------------------

Taxes if any

17. Grand Total

In Words---------------------------------------------

---------------------------------------------------------

In figures………………………

Important Instructions for Bidders for quoting price and for Evaluation of Price bids:

1. Price to be quoted for each item as package all inclusive on the basis of per day per

person

2. For evaluating price bid, 70% weightage shall be given to Part A and 30% weightage

to Part B.

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Signature of the Bidder

(----------------------------------) Name of Signing Person

Seal/Stamp

Date---------------

Place--------------------

Address------------------- ----------------------------

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PART – III

FINANCIAL / PRICE BID for

Canteen/Cafeteria Services at NICF

Bidder should quote consolidated rates for the following items at Sr.No.1 to 4 on a complete

items package basis including Labour and all other costs plus taxes if applicable. Rate for

Item No 5 should not be more than MRP.

Sl. No. Food Item Rate/Plate/item

(Inclusive of Taxes

& service Charges)

Rate in Words

1. Snacks:

Idli with Sambhar

Wada,

Veg. Pattice,

Kachori,

Cutlets,

Samosa,

Bread Pakoda

Paneer Pakoda

Masala Dosa,

Onion Utthappam

Upma,

Poha

Maggi with vegetable

Vegetable Sandwich

Bread Butter Toast (2 pieces)

2. Egg Items:

Egg Omellete (single),

Egg Omellete (double),

Egg Bhurji (single),

Egg Bhurji (double)

Half Fry(single)

Half Fry(double)

Full Fry(single)

Full Fry(double)

Full Fry(single)

Full Fry(double)

3. Beverages:

Tea

Coffee Nescafe (on demand)

Filtered coffee

Pepsi/Sprite/Coca Cola/Limca/7 Up/

Thums Up

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4. Juice 200 ml (Dabur Real or

Tropicana)

5. Water (Kinley and Bisleri or Aquafina)

On MRP or less only

6. Total

Note:

1. Price bid for Canteen/Cafeteria service at NICF is optional and shall not be included

for price bid evaluation purpose to award work for Catering Services for IP&TAFS

Officers/ Probationers Mess.

2. Bidder is free to submit his price/financial bid for both Catering Service for

IP&TAFS Officers/Probationers Mess and for Canteen/Cafeteria Service or for

IP&TAFS Officers/Probationers Mess alone.

3. It is further reiterated that NICF shall not bear any expenses for Cook, Service boys

or any personnel deployed by Contractor for Canteen/Cafeteria Services.

Signature of the Bidder

(----------------------------------) Name of Signing Person

Seal/Stamp------------

Date---------------

Place--------------------

Address------------------ --------------------------- ----------------------------

tender for catering services for ip&tafs probationers mess ...8. all the documents as per tender...

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