tender document tender no running of canteen … · reason whatsoever and the decision of milma...

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pg. 1 Signature of Tenderer TENDER DOCUMENT TENDER No PKD/P&A/230/2019/ February 25, 2019 RUNNING OF CANTEEN (BELONGING TO MRCMPU LTD, PALAKKAD DAIRY), REPRESENTED BY SENIOR MANAGER, PALAKKAD DAIRY LOCATED AT THE KALLEPULLY (PO), PALAKKAD 678 005 Period of contract One year Extendable for a further period of 3 years. Start date for submission of the Tender Form 01-03-2019 Last date and time for submission of tender Form 14-03-2019, 11.30 AM Earnest Money Deposit (EMD) 2000/- Date and time of opening of Technical Bids 14-03-2019, 2.30 PM Date and time of opening of Financial bids Financial Bids of Technically qualified bidders will be opened soon after. Contact Official Asst Manager (P&A) Email: [email protected] Ph: 9446425853 Address MRCMPU Ltd, Palakkad Dairy, Kallepully (PO), Palakkad 678 005 Instructions to Tenderers 1. Invitation of Tenders 1.1. Competitive tenders are invited through open tender from Companies / firms / Agencies / caterers / sole proprietary concerns experienced in running Industrial canteen (registered under Factories Act) or PSU establishments for running a canteen at Milma, Palakkad Dairy situated at Kallepully (PO), Palakkad. 1.2. The tenderers are advised to study the tender document carefully before submitting their tenders. It will be presumed that the tenderers have understood, considered and accepted all the terms and conditions enumerated in the Tender Notice. No enquiry, whatsoever, verbal or written shall be entertained in respect of acceptance/rejection of tender. Tenders must be unconditional .

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Page 1: TENDER DOCUMENT TENDER No RUNNING OF CANTEEN … · reason whatsoever and the decision of MILMA shall be final and binding on all the tenderers and no explanation shall be sought

pg. 1 Signature of Tenderer

TENDER DOCUMENT

TENDER No PKD/P&A/230/2019/ February 25, 2019 RUNNING OF CANTEEN (BELONGING TO MRCMPU LTD, PALAKKAD DAIRY),

REPRESENTED BY SENIOR MANAGER, PALAKKAD DAIRY LOCATED AT THE

KALLEPULLY (PO), PALAKKAD – 678 005

Period of contract

One year

Extendable for a further period of 3 years.

Start date for submission of the Tender Form 01-03-2019

Last date and time for submission of tender Form 14-03-2019, 11.30 AM

Earnest Money Deposit (EMD) ₹2000/-

Date and time of opening of Technical Bids 14-03-2019, 2.30 PM

Date and time of opening of Financial bids Financial Bids of Technically qualified

bidders will be opened soon after.

Contact Official

Asst Manager (P&A)

Email: [email protected]

Ph: 9446425853

Address MRCMPU Ltd, Palakkad Dairy, Kallepully

(PO), Palakkad – 678 005

Instructions to Tenderers

1. Invitation of Tenders

1.1. Competitive tenders are invited through open tender from Companies / firms / Agencies /

caterers / sole proprietary concerns experienced in running Industrial canteen (registered

under Factories Act) or PSU establishments for running a canteen at Milma, Palakkad Dairy

situated at Kallepully (PO), Palakkad.

1.2. The tenderers are advised to study the tender document carefully before submitting their

tenders. It will be presumed that the tenderers have understood, considered and accepted all

the terms and conditions enumerated in the Tender Notice. No enquiry, whatsoever, verbal or

written shall be entertained in respect of acceptance/rejection of tender. Tenders must be

unconditional.

Page 2: TENDER DOCUMENT TENDER No RUNNING OF CANTEEN … · reason whatsoever and the decision of MILMA shall be final and binding on all the tenderers and no explanation shall be sought

pg. 2 Signature of Tenderer

2. Mode of Tender

2.1. The tender documents can be obtained from the office of the Senior Manager, Palakkad

Dairy, Kallepully (PO), Palakkad – 678 005 during office hours on all working days up to

11.30 AM on 14-03-2019 free of cost. The tender document can also be downloaded from

the website www.malabarmilma.com

2.2. The tender is under a Two bid system i.e., Technical and Price Bids. Tenders should be

prepared in accordance with the prescribed format Annexure – I (Technical Bid i.e., Details

of Experience and EMD), Annexure – II (Undertaking), Annexure -III (Price Bid).

3. Instructions to Tenderers

3.1. The technical details may please be submitted in Annexure-I and rates in Annexure III.

3.2. Tenderer shall clearly indicate their legal constitution and the person signing the bid shall

state his capacity as also the source of his ability to bind the Tenderer.

3.3. Tenderer shall be responsible for correctness / authenticity of submitted documents. If any of

the documents furnished by the Tenderer is found to be false / fabricated, the Tenderer is

liable for black listing & cancellation of work / tender.

3.4. All the payments to the Successful Tenderer by the MILMA shall be made through NEFT /

RTGS only after deducting applicable TDS in accordance with statutory guidelines from time

to time.

3.5. Successful Tenderer on its part and through its own resources shall ensure that goods,

materials and equipment etc., are not damaged in the process of carrying out the services

undertaken by it and shall be responsible for acts of commission and omission on the part of

its staff and its employees etc. If MILMA suffers any loss or damage on account of

negligence, default on the part of the employees / agents of the Tenderer, then the Tenderer

shall be liable to reimburse to MILMA for the same. The Tenderer shall keep MILMA fully

indemnified against any such loss or damage.

3.6. The Successful Tenderer has to deposit the Security Deposit an amount of ₹20000(Rupees

Twenty Thousand only) by way of DD from any Nationalized Bank drawn in favour of

“Managing Director, MRCMPU” payable at Palakkad as specified in the work order. The

Security Deposit shall be returned within two months after the expiry of contract and on

fulfilment of all contractual obligations and liabilities if any, in the matter. No interest is

payable on Security Deposit. In case the contract is extended further, the validity of the

Security Deposit shall stand automatically extended. Tenderers sponsored and controlled by

Government / Government Agencies are exempted from remitting Security Deposit.

3.7. The Successful Tenderer will enter into an agreement with MILMA for running the canteen

as required by MILMA on the terms and conditions contained therein on non-judicial stamp

paper worth ₹200/-.

3.8. MILMA shall not be obliged to furnish any information / clarification / explanation to any

unsuccessful tenderer as regards to non-acceptance of their tenders. Except for refund of

Page 3: TENDER DOCUMENT TENDER No RUNNING OF CANTEEN … · reason whatsoever and the decision of MILMA shall be final and binding on all the tenderers and no explanation shall be sought

pg. 3 Signature of Tenderer

EMD (if applicable) to unsuccessful tenderers, MILMA shall correspond only with the

successful Tenderer. EMD of the technically unsuccessful tenderers will be immediately

returned after the technical evaluation on request of the tenderer. However, price bid of such

tenderers will not be opened and kept with MILMA for office records.

3.9. Jurisdiction of Court: Palakkad, Kerala.

3.10. MILMA reserves the right to accept or reject any or all the tenders without assigning any

reason whatsoever and the decision of MILMA shall be final and binding on all the tenderers

and no explanation shall be sought on this account.

4. Forfeiture of Performance Guarantee

4.1. In case the Tenderer is not able to provide the service to the entire satisfaction of MILMA,

MILMA may allot the work to any other third party at any time. The difference between the

rates agreed to between MILMA and the third party, which would undertake such work shall

be liable to be payable by the defaulting successful Tenderer firm along with the penalty, if

any imposed by MILMA. In the above case, the security deposit submitted by the successful

Tenderer shall be liable to be forfeited in whole or part as per the decision of MILMA, which

shall be binding on the Tenderer.

5. Qualifying Criteria

Sl.

No Eligibility Criteria

Documentary proofs required to be

submitted by the bidder (to be

submitted along with the technical bid)

1

Legal constitution of the Tenderer

(Any of the mentioned certificate /

documents produced as proof of legal entity.

Those who claim for any exemption /

waiving off EMD / SD should submit valid

documentary proof

1. Self-attested copy of PAN card under

Income Tax Act

2. Self-attested copy of GST Registration

Number

3. Self-Attested copy of registration under

applicable laws for Companies / firms / co-

operative societies and in the case of

proprietary concerns with Kudumbasree /

Janasree if applicable.

4. Self-attested copy of registration with

NSIC / MSME

5. Self-attested copy of valid EPF

Registration Number

6. Self-attested copy of valid ESI

Registration Number

7. Self-attested copy of valid License and

Number under Contract Labour Abolition

and Regulation Act and any other Acts /

Rules, in respect of the similar contracts

executed.

Page 4: TENDER DOCUMENT TENDER No RUNNING OF CANTEEN … · reason whatsoever and the decision of MILMA shall be final and binding on all the tenderers and no explanation shall be sought

pg. 4 Signature of Tenderer

2

The Bidder must have experience in running

canteen for Govt / PSUs' etc. or Industrial

Canteen of any other reputed Organization

registered under Factories Act having

strength of not less than 200 employees /

workers at least for two years on their own

during the 5 calendar years from 2013. If the

details of the same is not mentioned in the

Experience certificate, a self-declaration by

the bidder countersigned by the Authorized

signatory Company / Industrial Canteen /

Organization shall be submitted along with

the experience certificate

1. Copy of the experience certificate /

Proof of catering experience for 2 years

2. If experience certificate is not available,

valid documentary proof like self-attested

agreement executed or work order issued

by the Organization or FSSA / Municipal

License etc of past 2 years along with the

declaration by the bidder shall be

submitted along with the Tender to

substantiate the minimum two years of

experience in running canteen /catering

service.

3. The afore-said documents should be

self-attested.

3

The Bidder should not be black listed /

debarred / agreement terminated for any

deficiency in service of bidder by any Govt

Agency / any other Company

Self-Attested declaration in Annexure II

4

The Bidder shall certify that all the terms

and conditions contained herein has been

read and fully understood and undertake to

abide by them.

Self-Attested declaration in Annexure I

and duplicate document of this tender

document shall be enclosed with signature

in all pages.

6. Earnest Money Deposit (EMD)

6.1. The tender shall be accompanied by Earnest Money Deposit (EMD) of ₹2000/-

(Rupees Two thousand only). The tender not accompanied by EMD shall be treated as

invalid. Earnest Money can be remitted in the form of Demand Draft in favour of

“Managing Director, MRCMPU” payable at Palakkad. Cash, Cheque, Bank

Guarantee, postal orders etc., are not acceptable. No interest will be payable on EMD.

EMD amount will be returned to the unsuccessful tenderer only after the issue of Work

Order to the successful tenderer. Agencies sponsored and controlled by Government

with valid registration certificate from Government are exempted from remitting the

EMD. Tenderers with valid registration under MSME category are also exempted from

EMD.

6.2. The EMD shall be refunded in case the tender is cancelled. The EMD shall be forfeited

in the event of the tenderer withdrawing / modifying his tender before the expiry of 90

days from the date of submission. EMD shall be forfeited in the event of violation of

any of the tender conditions.

Page 5: TENDER DOCUMENT TENDER No RUNNING OF CANTEEN … · reason whatsoever and the decision of MILMA shall be final and binding on all the tenderers and no explanation shall be sought

pg. 5 Signature of Tenderer

7. Submission of Tender

7.1 Technical and Price Bids

7.1.1. The tenderers shall submit the tender in two separate sealed envelopes one super

scribing “Technical Bid for running of MILMA Canteen” and other super scribing

“Price Bid for running of MILMA Canteen”.

7.1.2. The Technical Bid shall be submitted in the cover super scribed "Technical Bid

for running of MILMA Canteen ". Duly filled in Annexure I & II shall be

enclosed in this cover.

7.1.3. Price Bids shall be submitted in the cover super scribed "Price Bid for running of

MILMA Canteen. Duly filled in Annexure III shall be submitted in this cover.

7.1.4. Both sealed envelopes should be kept in a third sealed envelope super scribing "

Tender running of MILMA Canteen " addressed to Senior Manager, MRCMPU

Ltd, Palakkad Dairy, Kallepully (PO), Palakkad – 678 005 and is to be

submitted to office of the Senior Manager, Palakkad Dairy, Kallepully (PO),

Palakkad – 678 005 on or before 11.30 AM on 14-03-2019 Tenders received

after 11.30 AM on 14-03-2019 will be rejected / returned unopened to the

tenderers. The tenderers can also submit the completed tender through courier or

by post. However, the tenderer should ensure that the tender reaches the office of

the Senior Manager, Palakkad Dairy, Kallepully (PO), Palakkad – 678 005

before the deadline for receipt of tender.

7.1.5. The tender form is non-transferable.

7.1.6. Tenders shall remain valid for acceptance for a period of 05 (Five) months from

the last date of submission of the bid / revised bid if any. The tenderer shall not be

entitled to modify, vary, revoke or cancel his tender during the said period. The

validity of the bid shall be extended as and when required for the period as

requested by MILMA in writing and agreed by the Tenderer.

7.2 Enclosures with technical bid:

7.1.1.1. The bidder shall furnish the following documents along with their Technical bid:

7.1.1.2. Self-attested copy of PAN card under Income Tax Act / if not available, affidavit

in respect to produce the same within one month should be submitted on awarding

of the contract.

7.1.1.3. Self-attested copy of GST Registration Number/ if not available, affidavit in

respect to produce the same within one month should be submitted on awarding of

the contract;

7.1.1.4. Copy of Registration certification of the Registered Legal Entity (Proprietorship /

Partnership firm or Company / NSIC / MSME Category/Kudumbasree/Janasree/

Registered Society) as applicable subject to exemption under the payment of

EMD/SD.

7.1.1.5. An undertaking to the effect that terms and conditions of the bid are duly accepted

(Signature in all pages of the bid document & undertaking

Page 6: TENDER DOCUMENT TENDER No RUNNING OF CANTEEN … · reason whatsoever and the decision of MILMA shall be final and binding on all the tenderers and no explanation shall be sought

pg. 6 Signature of Tenderer

7.1.1.6. Demand Draft (DD) drawn in favour of “MD, MRCMPU” payable at Palakkad for

₹2000/- (Rupees Two Thousand only) towards EMD if applicable.

7.1.1.7. Copy of the Registration Certificate issued by the Competent Authority under

NSIC / MSME Act, if applicable.

7.1.1.8. Experience certificate or valid documentary proof like self-attested agreement

executed or work order issued by the organisation.

7.1.1.9. Self-Declaration in Annexure – I & Annexure – II

7.1.1.10. Copy of this tender document shall be enclosed with signature in all pages.

7.1.1.11. The tenderer should submit their offer without any conditions / counter conditions

anywhere in the tender document. Conditional tenders, if any, shall be summarily

rejected.

7.1.1.12. The tenderers are expected to visit the canteen premises before quoting and be

fully conversant and aware of the pattern and practices including manpower for the

same before quoting their rate.

8. Opening of Tenders.

8.1. The envelopes containing Technical Bid shall be opened first on the scheduled date

and time in the presence of the available tenderers or their authorized representatives.

Technical Bids shall be evaluated by the Tender Committee appointed by the

Competent Authority of MILMA.

8.2. Price Bids of the technically qualified, eligible tenderers meeting all the requisite

criteria only shall be opened and the successful tenderer would be selected after

considering the price / amount quoted in the financial bid.

8.3. The tenderers who wish to be represented in the tender opening shall send one

representative with due authorisation.

8.4. The Committee may ask tenderers, individually for clarification of their tender for

evaluation and comparison of tenders.

9. Evaluation of Technical Bid

9.1. The Technical bid of tenderers who fulfil the Pre-qualification criteria will be qualified

for technical bid.

10. Evaluation of Price Bid

10.1. Price bids of technically qualified tenderers will only be opened. The price bid shall be

submitted in the attached format (Annexure-III) and tenderers should fill all columns.

10.2. The price quoted by the tenderer should be final and no escalation shall be permitted

during the contract period except for statutory levies subject to documentary evidence.

10.3. Amongst the technically qualified tenderers, the lowest tenderer on the price shall be

decided on overall L1 basis.

10.4. The Tenderers shall submit only price/ rates as per Schedule of Rates without any

condition. No stipulation, deviation, terms & conditions, presumption, basis etc. shall

Page 7: TENDER DOCUMENT TENDER No RUNNING OF CANTEEN … · reason whatsoever and the decision of MILMA shall be final and binding on all the tenderers and no explanation shall be sought

pg. 7 Signature of Tenderer

be stipulated in Price part of bid. MILMA shall not take cognizance of any such

statement and may at their discretion reject such Price Bids.

10.5. Tenderers shall quote their prices both in figures and words. In case of difference

between rate filled in figures and words, the rate indicated in words shall be considered

final.

10.6. Tenderers shall quote their prices in Indian rupees only.

10.7. The rates quoted shall be exclusive of all taxes if any. 11. Tenderer’s Responsibility for Quotation

11.1. Although all details presented in this tender documents have been complied with all

reasonable care, it is the tenderer’s responsibility to ensure that the information provided is

adequate and clearly understood.

11.2. Tenderer shall inspect the site and surrounding area and shall satisfy himself of the

existing facilities and shall collect any other information, which he may require before

submitting the tender. Tenderer’s quotation is the responsibility of the Tenderer and no

relief or consideration can be given for errors and omissions.

12. Tender Clarification/Amendments by MILMA 12.1. MILMA may issue clarifications / amendments in the form of addendum /

corrigendum during the tendering period and may also issue amendments subsequent

to receiving the tenders.

12.2. For the addendum / corrigendum issued during the tendering period, tenderer shall

confirm the inclusion of addendum / corrigendum in their tender.

12.3. For clarifications issued by MILMA subsequent to receiving the tenders, the tenderer

shall confirm receipt of the same and for any impact on the quoted prices; the tenderer

shall follow the instructions issued along with addendum / corrigendum.

12.4. Tenderer’s shall examine the tender documents thoroughly and submit to MILMA any

apparent conflict, discrepancy or error. MILMA shall issue appropriate clarification or

amendment, if required. Any failure by tenderer to comply with the aforesaid shall not

excuse the tenderer from performing the services in accordance with the agreement, if

subsequently awarded the contract. 13. Forfeiture of EMD

13.1 MILMA shall have the right to forfeit the EMD for the following reasons:

13.1.1. Tenderer withdraws tender during validity period after opening tender.

13.1.2. Successful tenderer fails to sign the contract with the stipulated time.

13.1.3 Tenderer adopts unfair practice to influence outcome of bid process.

Page 8: TENDER DOCUMENT TENDER No RUNNING OF CANTEEN … · reason whatsoever and the decision of MILMA shall be final and binding on all the tenderers and no explanation shall be sought

pg. 8 Signature of Tenderer

14. All clarifications related to Bidding documents can be addressed to:

THE SENIOR MANAGER, PALAKKAD DAIRY, KALLEPULLY (PO), PALAKKAD – 678 005

15. Acceptance of Tender.

15.1. It is not binding on the MILMA to accept the lowest or any tender and MILMA

reserves the right to accept any tender or to reject any tender or all tenders without

assigning any reason whatsoever.

15.2. It is again made clear that the criterion for accepting the tender will not be solely the

lowest tender but also previous experience in running canteens by the tenderer and

reputation. The decision of the Tender Committee will be final in this respect.

16. Execution of Document.

16.1. The tenderer shall be deemed to have full knowledge of all documents, the canteen

premises, furniture, utensils available, labour practices, their wage rate etc., and the

submission of a tender by a tenderer implies that he has read all the conditions and has

made himself aware of the scope and specifications and other factors bearing on the

tender.

16.2. The successful tenderer will be required to execute an agreement (Annexure -V) at his

expense on stamp paper worth ₹200/- in the prescribed form for the due and proper

fulfilment of the contract as specified in work order. He/she will also deposit the

security deposit of ₹20,000/-(Rupees Twenty Thousand only) by DD drawn in favour

of MRCMPU Ltd, Palakkad Dairy, and failure to do so may entail cancellation of the

offer and forfeiture of the EMD.

Page 9: TENDER DOCUMENT TENDER No RUNNING OF CANTEEN … · reason whatsoever and the decision of MILMA shall be final and binding on all the tenderers and no explanation shall be sought

pg. 9 Signature of Tenderer

GENERAL CONDITIONS OF CONTRACT

1. Running of Canteen.

(1) The successful tenderer (contractor) is required to run the MILMA Canteen belonging to the

MRCMPU Ltd, Palakkad Dairy located at Kallepully (PO), Palakkad engaging his own men

from the previous day evening of start of contract.

(2) The Contractor shall prepare and supply the items indicated in the price bid as per

requirement for all days including Sundays and Holidays / Harthals for approximately 150

employees (some are not using canteen facility) and in addition to the contract employees

engaged within the campus.

(3) The Contractor shall not assign or transfer any of his rights under the agreement to other

persons and the Contractor shall always be available in the canteen to manage the canteen

affairs.

(4) The Contractor should start the working of the canteen of acceptance of offer after observing

the formalities specified herein or any other day specified by Senior Manager, Palakkad

Dairy.

(5) The Contractor shall submit a price bid indicating the rate for each menu item as

(i) if prepared within the canteen and served &

(ii) if preparation made outside and only supply made ready for serving at canteen.

(6) The contractor should intimate the management in writing / submit the monthly statement of

individual employees for the period from 21st of previous month to 20th of the next month in

order to recover the same from the concerned employee’s salary and the recovered amount

shall be paid on the 10th day of the next month by account transfer.

2. Canteen Premises and other facilities

(a) The Contractor will be allotted the Canteen Building on nominal rent of ₹1/-(Rupee One

only) per month and furniture and Fixtures like dining tables, chairs, exhaust fans, ceiling

Fans, Tube lights etc., cooking stoves without rental charges. However, the Contractor will

be responsible of their safe custody and up keep of the items. The maintenance of the

equipment / fixtures shall be carried out by the Contractor at his cost. MILMA will retain the

ownership of the Canteen buildings, furniture, kitchen equipment and other fixtures etc.

Utensils required for the Canteen shall be made available by the Contractor at his own cost.

(b) Electricity and of drinking water per month shall be given free of cost subject to the

availability. The contractor should maintain a strict control on consumption of water and

electricity and he will be answerable for any abnormal increase in the consumption.

Page 10: TENDER DOCUMENT TENDER No RUNNING OF CANTEEN … · reason whatsoever and the decision of MILMA shall be final and binding on all the tenderers and no explanation shall be sought

pg. 10 Signature of Tenderer

3. Cooking Gas.

Cooking gas only shall be used as fuel for cooking. In case of LPG, only commercial LPG

cylinders shall be used in the canteen at the expense of the Contractor. He should not use fire

wood for cooking either inside or outside the kitchen. He can also use the biogas connection

provided inside the canteen as per availability of biogas paying a nominal price, which shall be

fixed by MILMA from time to time.

4. MILMA Canteen Managing Committee.

a) There will be a MILMA Canteen Managing Committee consisting of the Section Head of

Personnel & Administration (Convenor of the committee) and four members nominated by

each of the Unions. The Canteen Management Committee shall oversee / supervise the

running of the Canteen. The Contractor shall adhere to the decision of the Canteen Managing

Committee and he will attend the meeting ‘on call’. The Canteen Managing Committee will

meet once in every two months or as and when required and will also conduct periodic

inspection with regard to the quality of food and general cleanliness in the canteen.

b) Members of the Canteen Managing Committee will have the right to inspect the hygienic

condition of the canteen and the quality/ quantity of items supplied in the Canteen. The

directions of Senior Manager, Palakkad Dairy if any, given in this respect should also be

complied with by the Contractor.

c) The contractor shall keep a register to record the suggestions and complaints by the Canteen

Management Committee of beneficiary employees. He shall also provide lock and key to the

canteen and a duplicate key shall be handed over to Convener, Canteen Management

Committee.

5. Menu & Rate

a) The Contractor shall supply all items as per menu (Annexure –IV) in good quality and

quantity and such manner as specified in price bid. The Coffee, Tea and snacks should be

served to offices as and when necessary as specified in menu. Tea and Coffee brought to the

offices etc., should also be served by the Contractor in a standard manner using suitable

utensils.

b) The canteen is intended for use of the MILMA employees, including contract / temporary

workers engaged by the MILMA, Staffs, apprentices and such other persons that MILMA

may permit. Without prejudice to the requirements of the MILMA employees, the Contractor

shall be free to supply the items to other customers at the rates quoted against payment by

such persons directly to the contractor. MILMA will not be responsible for payment of such

customers to the contractor.

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pg. 11 Signature of Tenderer

6. Licence/Certificate from PHO/Food Safety Office

a) The Contractor should strictly observe all the rules and regulations, also directions issued

from time to time by the local and other authorities and obtain necessary license including

Food Safety and Standards Act - 2006, for running the canteen. Copy of the same should be

furnished and displayed at the Canteen at the earliest of commencement of canteen

operations. The Contractor should renew the license for running the canteen from the

appropriate LSG authorities and the valid license should be exhibited in the canteen premises

during the entire contract period for inspection by the competent authority.

7. Pre-Medical Examination

Pre-employment medical examination should be done for workers employed by contractor

in MILMA Canteen. Periodic medical examination at least once in six months should be

done for all canteen workers, which must include (a) routine blood examination (b) Rectum

and bacteriological examination of faeces and urine and (c) other relevant tests like X-ray,

chest etc., if considered necessary. A doctor in Government Hospital / Registered Medical

Practitioner / Laboratory should carry out the medical examination and certificate to be

produced to the authorities if required. The Contractor shall not employ or permit to be

employed or allow entry or the presence in the premises of any person suffering from any

contagious disease or found medically unfit for employment in the canteen. Periodical “No

objection Certificate” from Medical Officer should be produced to the competent authority

for compliance.

8. Working time.

a) The canteen shall function on all days between 6.00 AM to 9.00 PM or as per direction of

Convener, MILMA Canteen.

b) The food should be invariably ready for supply during the shift intervals as noted below so

as to enable the employees have their food in time and report back to work without delay.

Breakfast, Morning Tea & Snacks 6.00 AM to 10.30 AM

Lunch / Noon meals 11.30 AM to 2.30 PM

Evening Tea and Supper/Dinner 3.30 PM to 9.00 PM

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pg. 12 Signature of Tenderer

9. Cleanliness

(a) The Contractor shall keep the premises of the canteen, canteen hall, kitchen, all the furniture,

utensils, fixtures, roof/wall, ceiling fans, exhaust fans, windows and ventilations including

net and its glass, and any other fittings in clean, healthy and hygienic and sanitary conditions

to the satisfaction of the Canteen Managing Committee. He/she must also ensure that floor of

canteen hall, kitchen, wash basins and other areas of the canteen are cleaned after each meal

using perfumed disinfectant. Mopping should be done after each meal. Entire canteen area

shall be washed on alternate days in a week (Tuesday, Thursday and Saturday). Surrounding

areas adjacent to kitchen should be kept clean on a daily basis. All inside/outside drainages

connected with Canteen in the canteen compound premises shall be cleaned using

disinfectant/phenol by the Contractor. It is required that a full time cleaner shall be engaged

for continuous cleaning inside the canteen to ensure cleanliness.

(b) The Contractor shall ensure that all plates, vessels, tumblers etc are washed in boiling water

after use every time and as often as is necessary. The Contractor will keep all his vessels in a

perfectly hygienic condition.

(c) Food waste / waste items from the Canteen should be regularly taken out from the canteen /

Milma campus at the cost of the Contractor.

10. Sanitation

(a) The Contractor will make necessary sanitation arrangement in the canteen building and

premises to the utmost satisfaction of the MILMA canteen committee. It is the responsibility

of the Contractor to remove all the garbage from the Canteen. He/she shall not place the

waste, anywhere other than in the bin provided for the purpose and should be disposed of

from the campus regularly. For any violation in this regard, the contractor will be liable to

meet the expenses that may have to be incurred by MILMA in this regard.

(b) Carbolic soaps should be provided at wash basins and phenols at Toilets used by canteen

workers. Rest room of canteen workers must be clean and tidy. Proper liquid soap dispenser

should be placed in hand wash area and ensure the availability of liquid soap without fail.

11. Fire & Safety

(a) MILMA will provide all the firefighting equipment and it is the responsibility of the

Contractor that his people will also be familiarized with the fire extinguisher. The Contractor

should instruct his Workers to follow all safety rules.

(b) In case of any safety incident due to lack of safety precautions, the contractor will be solely

responsible for the loss of property and employee safety.

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pg. 13 Signature of Tenderer

12. Quality of food items

(a) The ingredients used for the preparation of the various food items by the Contractor shall be

unadulterated and be of good quality. The supply of food, etc., should also be in hygienic

conditions.

(b) The medium of cooking and frying shall be in coconut oil only. Oils once used shall not be

reused for any kind of cooking/frying purposes. For preparation of Porotta / Chappathi

hydrogenated vegetable oil should be used.

(c) In case the Contractor uses curry powder of commodities like chilly, turmeric, coriander etc.,

all these packed items must be of ISI quality standard or Agmark brands only.

(d) Milk by MILMA brand only should be used in the canteen for making tea, coffee, buttermilk

etc.

13. Penal provisions

(a) Even after serving the notice by MILMA to set right any shortcomings observed by the

Canteen Management Committee, or if it is found that the quality or quantity of various items

of food articles served in the canteen is lower than / inferior to that of the prescribed

standards, MILMA shall have the powers to impose a penalty of not more than ₹500/-

(Rupees five hundred only) for each case of default. For violation of any terms of contract,

MILMA shall have the powers to impose a penalty of ₹5000/- (Rupees five thousand only)

on contractor. This will however not limit the right of MILMA to terminate the contract for

non-performance.

14. Validity of contract

a) The contract shall be valid and will be in force for a period of one year from the date of

acceptance of the offer for running of the canteen with an option to extend it annually for three

more years at the discretion of MILMA on the same terms and conditions.

15. Goods and Service Tax

Goods and Service tax or any other tax levied by State/Central Govt., if applicable shall be

paid by the contractor.

16. Rent

A nominal rent of ₹1/- per month shall be recovered from the amount payable to contractor.

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pg. 14 Signature of Tenderer

17. The Workers Employed by the contractor.

(a) The contractor shall employ necessary workers and all of them shall be under the control of

contractor and shall discharge all obligations as employer in respect to the workers employed in

the canteen. For all purposes, he/she is the employer of these canteen workers. He shall not

engage any worker below the age of 18 and above 58 years.

(b) The Contractor shall maintain cordial relationship with MILMA employees and customers and

should not give any room for complaints in the behaviour of his/her employees. The Contractor

shall ensure orderly / disciplined behaviour of workers employed by him in canteen premises.

(c) The wages paid by the Independent Labour Contractor to his employees should be in accordance

with the Agricultural Operations and Dairy Farming notification made under the Minimum

Wages Act (Notification GO/No.39/2017/LBR dated 09/05/2017).

Contract

Employee

Monthly

minimum

wage

amount for 8

hour duty

DA for

Palakkad

(currently

applicable for

entire

Palakkad

Dist)

Total

Wages(8hour duty

for 26 days in a

month)

Monthly PF

contribution by

contractor @

12%

Monthly ESI

contribution @

4.75%by

Contractor

Attenders 12120 1976 14096 1692 670

Cooks 12310 1976 14286 1714 679

(d) The contractor shall discharge all obligations in respect his workman as enumerated in labour

enactments like Factories Act, Industrial Disputes Act, EPF Act, ESI Act, Payment of Bonus

Act, Payment of Wages Act, Contract Labour (Regulation and Abolition) Act, Employee

Compensation Act or any other act that is applicable for employment of workers in canteen. He

shall be solely responsible for compliance of all the provisions in such enactments. The persons

engaged for work in the canteen, whether casual or otherwise shall have no lien or claim

whatsoever on the MILMA. The Contractor shall be liable to the MILMA for loss caused to it

arising in any manner as a result of any act or omission of those engaged for work in the canteen.

So also the MILMA shall not be involved in any dispute or claims that may arise between the

Contractor and those engaged by him/her to work in the canteen and to those who are the

customers in the canteen.

(e) The Contractor at his own expenses should make necessary arrangements for Medical

Examination of the canteen workers, employed by him at the beginning of his term of contract

and also whenever found necessary by the competent authority and the certificate should be

exhibited in the canteen premises for inspection by the competent authority. He/she should

obtain the certificate within 15 days after awarding the contract.

(f) The contractor shall ensure that the canteen staff wear uniform, cap covering head & hair, hand

gloves etc as approved by canteen authorities while on duty. The contractor shall provide at his

cost two sets of uniform (White/grey Chef suit and pants) and one pair anti slippery shoes to all

canteen workers per year within 30 days after awarding the canteen and the workers should wear

uniforms during their duty time/working period.

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pg. 15 Signature of Tenderer

18. Miscellaneous

(a) The canteen shall be kept open for the Convenor/Personnel Officer or Managing Committee

members for inspection at any time without notice.

(b) The Canteen Contractor should be available in the canteen on all working days.

(c) The Contractor shall execute an agreement in stamp paper worth ₹200/- and the cost of the

stamp paper shall be borne by him/her.

(d) The Committee shall have overall control over running the canteen and the Contractor shall

follow all instructions of the committee.

(e) The responsibility for procuring the provisions, foodstuffs, fuels, etc. and all other items

required for running the canteen shall be entirely that of the Contractor.

(f) The canteen is intended primarily to cater to the employees of the MILMA but the MILMA

will have no objection in the Contractor catering to others viz piece rate contractors’ workmen,

/ clients / vehicle crew etc also on his own responsibility without inconvenience to the

MILMA. However, he is not allowed to cook food in the canteen for supply outside MILMA

(g) It shall be the Contractor’s responsibility to collect all dues from its customers other than

MILMA and the MILMA shall have no responsibility in whatsoever manner in this regard.

(h) The Contractor has to return all the items, such as furniture and fixtures, kitchen / cooking

equipment, and other items in the Canteen at the time of expiry of tenure of his contract period,

in good working condition. If any damage/loss is noticed at the time of handing over of these

items and other equipment, the Contractor has to compensate/replace those items to the

MILMA

(i) The Contractor will be responsible for good quality hygienic meals, snacks, Tea etc., and its

proper service. The Contractor will be responsible for the conduct and behaviour of those

working under him. If the Managing Committee does not approve the quality of the food stuffs,

the service or conduct or behaviour of Contractor and/or those working under him, or the

breach of any of the terms of this contract, MILMA will issue notice to the Contractor to take

immediate remedial action and the Contractor is bound to show improvement or rectify the

defect noticed within the time period stipulated

(j) He/she shall employ necessary workers for the functioning of the canteen only with the prior

permission / approval of the MILMA and shall obtain police clearance certificate for their good

conduct /behaviour. He shall submit the specified data sheet with details of all employees

engaged by him at the canteen.

(k) Being the employer of canteen workers, the Contractor shall be responsible to remove their

staff from the canteen premises on expiry of this agreement or termination thereof whichever is

early.

(l) The Contractor shall not prepare and sell any items of food articles other than those covered by

the terms of this contract except with the written permission of the Canteen Managing

Committee.

(m) No alcoholic beverages, tobacco products and other intoxicating materials of any description

shall be handled, stored or served in the canteen under any circumstances.

(n) The decision of the Senior Manager, Palakkad Dairy in all disputes concerning the

interpretation of the terms of contract shall be final and binding on the Contractor. It shall be

Contractor’s sole responsibility to protect his employee against accident from any cause and

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pg. 16 Signature of Tenderer

shall indemnify and protect the MILMA against any claims for damage for bodily injury to

person or property resulting from any such accidents.

(o) MILMA will not guarantee the off-take of any minimum or maximum quantity of meals or

other eatables etc., but the Contractor is bound to supply all the legitimate requirements of the

employees by way of meals, coffee, tea and snacks.

(p) The supply of food material in the canteen should not be interrupted due to harthal, bandh etc.

and the Contractor shall make necessary arrangement for the operation of canteen during such

situations.

(q) If the performance of the contractor is not satisfactory or if the contractor tends to withdraw

from the contract before maturity period, MILMA will have the right to terminate the contract

and make alternative arrangements and additional cost incurred for the same for the remaining

period of contract shall be recovered from the contractor. The premises, all furniture and

appliances entrusted shall be returned on the date of such termination of the agreement intact

and in good condition. The contractor shall be liable to make good any loss or damage to such

property on the date of such termination or within such reasonable time as may be determined

by the Committee.

(r) Security Deposit amount will be forfeited in case the Contractor withdraws from functioning of

the Canteen before completion of contract period.

(s) MILMA reserves the right to alter or delete any of the terms of contract after serving one

month’s notice to the contractor.

(t) The rates are applicable uniformly to all the employees/trainees working on regular/contract

basis.

20. Jurisdiction

The legal jurisdiction of this contract shall be courts at Palakkad only.

SENIOR MANAGER

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pg. 17 Signature of Tenderer

TECHNICAL BID

Annexure - I DETAILS OF THE BIDDER & EMD

1 Name of the Tenderer

Office Address Telephone No. Fax No. Mobile No. E-mail Name and address of contact person :

2 Whether the firm is Proprietorship / Partnership firm /

Company / NSIC /MSME Category/Registered Society

etc.(Please attach registration certificate) 3 Whether the Tenderer has experience of running a for

Govt. / Public Sector Units etc. or Industrial Canteen of

any other reputed organization registered under

Factories Act having strength of not less than 200

employees /workers at least for two years on their own

during the five calendar years from 2013. If the detail of the

same is not mentioned in the Experience Certificate, a self-

declaration by the bidder, countersigned by the

Authorised signatory of the respective Company/Industrial

Canteen/Organisation shall be submitted along with the

Experience Certificate. 4 EMD Details (DD No., Name of Bank) 5 PAN Card Number 6 Service Tax Registration Number (if any) This is to certify that I/We have carefully read the contents of the tender document and fully

understood to all the terms and conditions therein and undertake myself/ourselves to abide by the

same.

Name & Signature of the Authorized Person of the bidder:

Place: Name of the Bidding Firm:

Date: ___ / ___/____ Seal of the Bidding Firm:

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pg. 18 Signature of Tenderer

Annexure-II

U N D E R T A K I N G It is certified that my Company/ Firm/concern has never been black listed by any of the

Departments / Autonomous Institutions / Public Sector Undertakings of the Government of India or

any other State Government or Public Sector Banks or Local Bodies/Municipalities as on ___

/___/______.

Place:

Date : / /

Signature of the Authorized Person of the Tenderer:

Name of the Signatory

Name of the Tenderer

Seal of the Tenderer

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pg. 19 Signature of Tenderer

Annexure III

PRICE BID

Sl.

No ITEMS

Quantity

(gm/ml)

Rate when

prepared in

Canteen &

Served (₹)

Rate when

prepared from

outside & served

(₹)

1

Meals / Cooked rice / Sambar /

Pulissery / Moru / Rasam, Two

side dishes (Thoran / Aviyal /

Kichady / Mezhukkupuratty etc) /

Pickle (Lime / Gooseberry /

Puliyinchi) / Pappadam (Medium-

1 or Small -2) / Hot water

700 /

Sufficient

Quantity

2 Dosa(Sada) 75

3 Roast 75

4 Porotta 75

5 Puttu 75

6 Idli 60

7 Appam 60

8 Chapathi 60

9 Poori 60

10 Aripathiri / Pathiri 60

10 Kadala 100

11 Potato Masala 100

12 Vegetable Curry 100

13 Green Peas 100

14 Cherupayar 100

15 Pathiri / Savalavada 60

16 Bonda (Potato) 60

17 Pazhampori 60

18 Sukhian /Ariyunda with coconut &

Sarkara 60

19 Parippuvada/ Uzhunnuvada 60

20 Kozhukkatta 60

21 Pongappam (Rice, Sugar,

Coconut) 60

22 Coffee Per cup 150

23 Tea Per cup 150

24 Tea/ Coffee without milk 150

25 Tea/ Coffee without sugar &

without milk 150

Note. Special items do not form part of the menu. Rate for special items (like Egg

Omlet, Egg Roast, Egg Curry, Beef fry, Fish fry, Biriyani etc) or new items if any will

be finalised in consultation with Canteen Committee and implemented.

Page 20: TENDER DOCUMENT TENDER No RUNNING OF CANTEEN … · reason whatsoever and the decision of MILMA shall be final and binding on all the tenderers and no explanation shall be sought

pg. 20 Signature of Tenderer

Annexure IV

CANTEEN MENU SCHEDULE

Particula

rs Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Break

Fast

Idly / Dosa &

Roast +

Chutni,

Sambar

Chappathi

& Poori +

Masala

Curry

Puttu & Kadala

Curry +

Aripathiri &

Masala Curry

Oothappam &

Aappam +

Chutni &

Cherupayar

Curry

Idly / Dosa &

Roast +

Chutni,

Sambar

Idiyappam &

Aripathiri +

Masala

Curry

Upma /

Kichadi &

Chappathi +

Masala

Curry

Morning

Tea &

Snacks

Tea / Coffee

& Uzhunnu

Vada

Tea /

Coffee &

Pazhampor

i

Tea / Coffee &

Kaya Baji

Tea / Coffee

& Masala

Bonda

Tea / Coffee

&

Kozhukkatta

Tea / Coffee

&

Vattayappam

Tea / Coffee

& Parippu

Vada

Lunch

Meals As

Above,

Chappathi &

Masala Curry

Meals As

Above,

Chappathi

& Masala

Curry

Meals As

Above,

Chappathi &

Masala Curry

Meals As

Above,

Chappathi &

Masala Curry

Meals As

Above,

Chappathi &

Masala Curry

Meals As

Above,

Chappathi &

Masala

Curry

Meals As

Above,

Chappathi &

Masala

Curry

Evening

Tea &

Snacks

Tea / Coffee

& Pathiri

Tea /

Coffee &

Savala

Vada

Tea / Coffee &

Sughiyan

Tea / Coffee

& Ariyunda

Tea / Coffee

&

Pazhampori

Tea / Coffee

& Masala

Bonda

Tea / Coffee &

Kozhukkatta

Supper /

Dinner

Meals &

Porotta/Chap

pathi &

Cherupayar

Meals /

Porotta/Ch

appathi &

Masala

Curry

Meals &

Porotta/

Chappathi &

Green Peas

Meals &

Porotta/

Chappathi &

Veg Curry

Meals &

Porotta/

Chappathi &

Cherupayar

Meals /

Porotta/

Chappathi &

Veg Curry

Meals / Porotta/

Chappathi & Green Peas

NB: Above are indicative of minimum requirements. Contactor is free to give more choices at same

price in addition to above as per demand in consultation with Canteen Committee.