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1 Regional Meteorological Centre (RMC) India Meteorological Department, Chennai TENDER FOR Supply, Installation, Testing and Commissioning of a hybrid (PSTN/ISDN/IP) PBX as per attached Technical specification and on buy-back basis of old EPABX in place. WORK SITE: Regional Meteorological Centre, No.6, College Road, Chennai-600006 TENDER NO: 01/2014-15 TENDER DOCUMENT Issued to: _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ Regional Meteorological Centre # 6, College Road, Chennai - 600 006, INDIA Tel: 044-28271578

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Page 1: TENDER DOCUMENT - · PDF fileTENDER FOR Supply, Installation, ... as per attached Technical specification and on buy-back basis of old EPABX in place. WORK SITE: Regional Meteorological

1

Regional Meteorological Centre (RMC) India Meteorological Department, Chennai

TENDER FOR

Supply, Installation, Testing and Commissioning of a hybrid (PSTN/ISDN/IP) PBX

as per attached Technical specification and on buy-back basis of old EPABX in place.

WORK SITE: Regional Meteorological Centre, No.6, College Road, Chennai-600006

TENDER NO: 01/2014-15

TENDER DOCUMENT

Issued to:

_____________________________________________________

_____________________________________________________

_____________________________________________________

_____________________________________________________

Regional Meteorological Centre # 6, College Road, Chennai - 600 006, INDIA Tel: 044-28271578

IMD

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CONTENTS

Page

1. NOTICE INVITING TENDER

03

2. GENERAL TERMS & CONDITIONS

04 – 05

3. SPECIFIC TENDER CONDITIONS

06

4. TECHNICAL SPECIFICATION

07 – 13

5. BILL OF QUANTITY

14

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Regional Meteorological Centre (RMC), Chennai

1.0 Notice inviting Tender:

Sealed tenders are invited on behalf of Regional Meteorological Centre (RMC), Chennai for

Supply, Installation, Testing and Commissioning of a hybrid (PSTN/ISDN/IP) PBX as per the

technical specifications and terms and conditions of the tender document and on buy-back of an old

EPABX (100 Extn) in place.

Tender No. 01/2014-15

Name of Work Supply, Installation, testing & commissioning of a new 64

line (extendible up to 256 lines) Analog/ISDN/IP/ PBX

system as per technical specifications and terms and

conditions of the tender document by replacing the old

exchange, on turnkey basis. Disconnecting the existing (old)

EPABX System and removing the same after

commissioning of the new system, on buy-back basis;

Mention buy-back cost in the tender.

Location of supply/work Regional Met. Centre, No.6, College Road, Chennai-6.

Issue of Tender documents

(From 30/05/14 to 10/06/14).

Tender documents can be obtained from Regional Supply

Unit, RMC, Chennai on all working days (Monday to

Friday) from 28th May to 09th June 2014, 10 AM to 5 PM.

Type of tender Open Tender Enquiry

Bidding Format The tender shall be submitted in sealed envelope super

scribed “Tender for Supply, Installation, testing and

commissioning of hybrid PBX at RMC Chennai on buy back

basis” and addressed to :“ The DDGM, Regional

Meteorological Centre, No.6, College Road, Chennai,

Tamilnadu, PIN 600 006”.

Last date & time of receipt of tender 10/06/14, 2 PM(BID DUE DATE and TIME)

Date and time of opening of tender 10/06/14, 3 PM

EMD

EMD of Rs. 10,000/- only (Rupees Ten Thousand only), in

the form of DD, Drawn on a Nationalised Bank in favour of

Assistant Meteorologist (C&A), RMC, Chennai, payable at

Chennai or by Bank Guarantee, to be submitted in a

separate envelope along with the bid.

EMD exemption EMD exemption, as per Govt. of India rules is permitted by

enclosing valid documentary evidence for the same.EMD

will be refunded to unsuccessful bidders after work award.

Period of completion of work The entire supply and installation should be completed

within 30 days of releasing the purchase order.

Bids complete in all respects should reach RMC, Chennai (RSU section) on or before the BID

DUE DATE and TIME. Bids submitted after the BID DUE DATE & TIME, will not be accepted.

RMC Chennai shall have no responsibility for any delay or non-receipt of tender sent by post

or courier. Email / Fax offers will not be accepted. Completed Tender documents can also be

submitted by hand to the Section Head, Supply Unit, RMC Chennai.

Sd/-

Head, Regional Supply Unit,

for Dy. Director General of Meteorology,

Regional Meteorological Centre, Chennai

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2.0 General Terms and Conditions :

1. Quotation/Tender should reach us before 2.00pm on the bid due date mentioned.

Quotations/Tenders received after the bid due date will not be considered.

2. Quotation should clearly specify delivery and work schedule.

3. Quotation should be in INR (Rupees).

4. Unless quoted specifically on Taxes or levies, quoted price will be treated as all-inclusive.

5. Any deviation from RMC‟s specification of items shall be clearly indicated in quotation itself.

6. The bidder should be existing and in operation in India, atleast for the last 5 years.

7. The Annual turnover of the bidder for the last 3 years may be submitted.

8. The bidder shall give the list of clients where such EPABX System have been supplied and

installed, with client details such as name, contact address, email, phone etc.

9. Items offered should meet all requirements mentioned in the Technical specification annexed.

10. The bidder may quote the items, which exceeds the requirements and specification. In such

case, the bidder shall provide the layout, make, model, material specifications, dimensions,

brochures, photo catalogues of items quoted along with the bid, for tie-breaking purpose.

11. Items are to be supplied and installed at Regional Meteorological Centre, Chennai.

12. Delivery of material at site and installation including loading/unloading shall be the

responsibility of the supplier.

13. Bidder shall contact the tenderer for any clarification regarding the technical matters.

14. Bidders are advised to visit and familiarize themselves with the site conditions and concerned

areas before submission of tender documents.

15. The bidder should inform acceptance of Purchase Order within 3 days of receiving the order.

16. The offer prepared by the bidder and all correspondence and documents relating to the bid

exchanged by the bidder and the purchaser shall be written in English.

17. Payment Terms:

90 % of the order value after commissioning and acceptance of the system by RMC;

Balance 10 % on submission of bank guarantee for 10 % of the order value to be retained

and adjusted against deficiency of services if any, during the warranty period of 36 months.

Balance amount will be refunded after completion of the contract period.

All bank charges will be borne by the bidder and if any bank charges to be borne by RMC for any valid reason, the same should be shown specifically in the quotation.

18. Taxes, Duties and other charges :

Sales Tax: Full CST/VAT as applicable. „C‟, „D‟ forms not applicable.

VAT TIN/PAN/CST No. of the supplier shall be mentioned in the bid.

All applicable taxes and duties shall be shown in the bid.

Installation charges shall be included in the quoted price.

TDS and Service Tax will be deducted from the bid amount before payment.

The rates quoted by the bidder shall be firm throughout the contract period and there shall be no upward revision of the rates quoted by the bidder for any reason what so ever.

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20. LD Clause :

0.5% of the total value, per week or part of the week, for the delayed period.

21. Period of validity :

The tender shall remain valid for acceptance for a period of 90 days from the date of

submission.

22. Liability / Accident :

The bidder shall identify and keep indemnified „RMC Chennai (the client) against all losses

and claims for injuries and damages to any person or property whatsoever which may arise out

of or in consequence of the installation or maintenance of the system and against all claims,

demands, proceedings, damages, costs, changes , expenses whatsoever in respect thereof in

relation thereto.

23. All documents, submitted as part of the tender, to be signed by the bidder and submitted in

original or as authenticated copies.

24. Any unforeseen item of work/supply / extra item of work as being authorised by RMC and not

included in the contract, shall be done by the Contractor at mutually agreed rates. Written prior

approval of RMC should be obtained before undertaking any extra work. Payment of such

items shall be made at actual supported by necessary documentary evidence duly approved.

25. If any of the above terms is not agreeable to you, it should specifically be brought out in your

quote along with the alternative you suggest. If you do not specifically disagree with these

terms, it will be presumed that you accept all the terms and conditions listed above.

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3.0 Specific tender conditions:

The Bidder shall supply, deliver to site, install, test, commission, handover in approved

working order and maintain defects during the liability period of a proposed IP PBX system at

RMC Chennai in accordance to the specifications, terms and conditions of the contract.

The Bidder must be an Original Equipment Manufacturer (OEM) OR should produce an

undertaking from OEM that the bidder is authorized to quote for this tender and will provide

support and spares directly for the offered system and also that the offered system is the latest

being manufactured by the OEM. The authorization should be tender specific and addressed to

the tender issuing authority.

The bidder must provide at least 5 customer details with complete contact information for

whom they have commissioned similar or higher capacity exchanges, which should be

working for more than one year. (proof to be attached)

Bidder should have successfully completed at least three installations of quoted make and

model of IP PBX during the last two years.

Bidder should have valid ISO certificate. (Copy of the certificate to be attached)

The offered system should have a valid TEC approval. TEC approval certificate copies

for ISDN PRI connectivity should be enclosed along with the offer.

The TEC Certification should be in the name of the OEM participating in the tender.

The TEC Certification should be applicable for the offered model.

The OEM of the quoted equipment should be operational in India at least for 5

years. (Proof to be attached)

The bidder or OEM should not be black listed by any Government body in India (Self

declaration should be provided from competent authority).

The bidder must have a full fledged Service Center in Chennai and should provide details of

the service manpower of the centre.

If bidder is not an OEM, the partner should have any of the following certification from the

OEM - Silver/Gold/ Platinum/Elite or similar. (proof to be attached)

Bidder should separately provide for 36 months onsite comprehensive warranty support on all

equipments, from the date of commissioning.

Bidder should also quote AMC for five years applicable after the warranty period, along with a

draft AMC document including all terms and conditions.

Bidder is required to quote their Income Tax PAN and also submit copy of the current

Sales Tax clearance certificate.

Bidder should provide all necessary licenses for integrating any SIP compliant IP phones from

any manufacturer or soft phone as decided by the tenderer during the warranty/AMC period.

The license for 64 numbers of IP phones to be included in the offer.

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4.0 Technical Specifications

A. Scope of work

1. Supply, installation, testing & commissioning of the new EPABX System as specified in the

detailed system specification below, with third party Digital/analog/SIP phone integration

capability.

2. Disconnecting and removing the existing (old) 100 lines EPABX System; take away the old

exchange on buy back basis after commissioning the new system. Buy back cost should be

mentioned in the tender.

3. The firm, with prior permission of this office, may inspect the existing old 100 lines telephone

exchange and telephone cables in RMC before submission of their quotation / offer.

4. Based on the present status of wirings and connectors, undertake additional intra-building

wirings and connections, wherever necessary, using good quality materials and adopting

professional layout for establishing connections to the proposed 64 extensions spread over four

adjacent buildings inside RMC Campus. Existing Inter-building underground cable shall be

made use of for this purpose.

5. Monitor performance of the new EPABX System for one month and provide the necessary

training to the operators and staff of RMC, Chennai.

6. The plan showi6ng the area required for new telephone exchange battery setup, battery charging

unit, operator console with the dimensional details should be submitted along with the

quotations.

7. The existing telephone lines shall be connected one by one from the old exchange to new

exchange.

8. The firm should mention the time required for completing the job in their offer as minimum time

will be given to the firm to replace the EPABX system.

9. Efforts to maintain the existing number scheme for the new exchange with slight modification, if

necessary, will be made by the installer.

10. The voice in telephone instruments should be clear without any disturbance.

11. The firm should supply the operation and maintenance manual, electric /electronic circuit

diagrams, battery and battery charger information in two sets along with the EPABX System.

12. The firm should maintain the EPABX and accessories ordered herewith in full working

condition during the warranty period of three year and should repair / replace the parts free of

charge during this period.

13. The firm should submit point wise compliance statement / chart meeting RMC‟s requirement. In

case of any deviation it should be specified. The quotation will not be accepted without

compliance statement / chart.

14. The firm shall confirm in their offer that the spare parts for EPABX System will be available for

7 years for direct replacement, if ordered by RMC.

15. The work is to be carried out without hampering the routine works of this office. The working

time will be from 10:00AM to 5:00 PM with lunch breaks or including lunch time as per works

requirements.

16. The firm may quote the rate for supply of standard analogue, digital and IP telephone

instruments. Actual number of each type of phone instruments if any to be supplied will be

placed in the purchase order.

17. Supply of any other hardware / accessories needed for installation of the ISDN/IP EPABX

system will be quoted for with details. All wirings and interconnections shall be done in a

professional way and shall be of standard quality.

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B. DETAILED SPECIFICATION FOR EPABX SYSTEMS

1. GENERAL:

Under the scope of this project RMC intends to procure a hybrid [ Analog(16 Lines)/ISDN-

PRI/IP] EPABX with 64 extension lines expandable to 256. The proposed systems shall be a

fully hybrid system that support Time Multiplexing (TDM), employ Stored Program Control

(SPC) using Pulse Code Modulation (PCM), IP switching and conforming to latest ITU-T

(earlier CCITT) standards. The IP PBX should be able to integrate with public telecom network

infrastructure (PSTN/ISDN). The system shall be fully modular and fully non-blocking type

with distributed architecture and should have provisions for redundancy for main system

controls. The other specific features as listed below shall be satisfied.

a) It should have facility to connect Computer Terminal, Telephones and FAX through suitable

Interface common to all such devices. Tenderers shall indicate full details of the system

offered including CPU speed.

b) The system shall be capable of working in a suitably ventilated non-air-conditioned

environment. System design shall be immune to noise from various sources like power

supplies, lighting system etc.

c) The System shall ensure a very high degree of availability and maintainability through use of

highly reliable components and appropriate structural & functional units.

d) All components should be rated for continuous operation of the system. It should be

designed in such a way that any damage in any circuit/Subassembly /assembly should be

self- containing and should not be propagate to other parts of the system.

e) The EPABX shall be capable of pulse to tone conversion and vice versa to enable correct

operation (originating & receiving calls) with the DTMF and dial pulse signaling having a

speed range of 8-12 PPS and break ratio of 50 to 80%. Dialing out shall meet following

limits. Dial Speed: 10+/0.5 PPS Make/break ratio: 1:2, normal with break period between 65

to 68%. IDP :>550 ms.

f) Call buffer memory shall be at least 1350 calls. The tenderer shall indicate call buffer

memory capacity offered.

g) The equipment shall be capable of working in the howling line & junction limits as under:

i. Extension loop resistance of atleast 600 ohms.

ii. Junction Loop up to 1800 ohms.

iii. Insulation lower limit 20 k ohms.

h) Flexibility of opening & closing of limits & modification in class of service will be

provided.

i) There must be protection of EPABX System from high voltage/current transient occurring

on junction lines to the Exchange.

j) All cards of the same type & design shall be interchangeable without necessitating special

adjustments.

k) Cabinet design shall provide for adequate ventilation to dissipate heat due to energy loss.

l) The points for connecting supplies, the power supply to the different plug-in cards shall be

standardized & mechanically non-interchangeable to prevent damage due to accidental

interchange of connectors.

m) Sub-assemblies & printed cards in the equipment shall be suitably marked. Identification of

a type of card in its connector shall be possible without necessitating its removal. Any plug-

in component shall be marked with sufficient information for its complete identification.

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n) All instructions labels or any other marking on the equipment shall be perfectly legible.

o) Connecting cables between jacks shall be marked in their extremities with identical

designation as on the fixed connecting flanges.

p) Fuses used shall have a suitable marking for the different rating to enable easy identification

and replacement.

q) The items quoted shall have TEC approval for interconnection. TEC approval will not be

necessary for IP Gateways and DECT. Tenderers shall furnish a copy of TEC approval

certificate along with tender for each item quoted and it should be valid on the date of tender

opening.

r) No. of 64 extensions specified is exclusive of I.P. Gateways and DECT extensions.

2. POWER SUPPLY:

(a) The EPABX shall be suitable for operation on 230V +/- 10%, 50 +/-2 Hz AC or on 48 V DC

power supply.

(b) Power back up for 230V systems can also be provided by external UPS, which will be

ordered separately.

(c) The derived power supply shall be suitably protected on the input side against over current

and accidental reversal of polarity and on the output side against over current and over

voltage. Automatic recovery shall be possible.

3. SYSTEM FEATURES:

(a) The EPABX System should have Digital PCM/TDM (non-blocking) technology. They shall

indicate the switching IC/CHIP used. They shall furnish calculation showing the non

blocking technology /switching.

(b) Tone and Ringing: The System shall provide the standard tones and ringing current as in the

Public Telephone Network as follows:

(i) Ringing 75 V AC, 25 Hz.

(ii) Ring back tone 400 Hz. 0.4 sec ON, 0.4 sec OFF.

(iii) Dial tone 400 Hz modulated by 25 Hz.

(iv) Busy tone 400 Hz, 0.75 sec ON, 0.75 sec OFF.

(v) Operating Voltage 48 V +/- 4 V DC.

(c) The equipment and circuits for tones and ringing shall form part of main PABX equipment.

(d) The equipment should have Automatic Route Selection facility to determine least cost route

automatically based on class of service.

(e) Extension-to-Extension Dialing: It shall be possible to establish internal calls automatically

by dialing any number without assistance of the attendant.

(f) Direct Outward Dialing: It shall be possible to establish external calls automatically by

dialing any number without the assistance of the attendant (subject to class of service).

(g) Provision of DID & DISA: It shall have facility for direct inward dialing and direct inward

station access.

(h) Direct Outwards Station Access (DOSA): Any Extension can access the trunk lines of the

System through personal pass code to make outward calls from outside. All DOSA calls

remain in account of that particularExtension.

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(i) Access To Exchange Network: It shall be possible for an extension to get access to public

network with or without the attendant in such cases, facility shall exist for the attendant to

either dial the required No. or to merely extend the junction to the extension and permit the

subscriber to dial the number.

(j) Privacy Of Call: Full privacy of conversation shall be available on all calls whether

established directly or by the attendant. A warning tone of a specified frequency shall be

applied when the attendant exercises trunk-offering facility on an extension user.

(k) Class Of Service: It shall be possible to exercise control on an extension over the telephone

usage by providing suitable class of service.

(l) The coding technique to be used is ALAW/CODEC per channel.

(m) System should have provision for Automatic Last Number Redial up to 20 times on Junction

Line.

(n) During night, when the board is shut, external lines should be linked to any pre-defined

extensions.

(o) Provision for connecting recorded voice / answering to make available extensions to an

incoming call without the help of operator.

(p) Flexible Numbering Scheme: System should have provision for flexible numbering plan up

to four digits for extensions.

(q) Universal Port Configuration: All ports of the System should be identical to facilitate

flexible configuration of the System as per user needs.

(r) Discriminate Ringing: The System should support discriminate ringing to indicate internal &

external calls.

(s) Mixed Station Dialing: To support all the features irrespective of type of telephone

instruments i.e., DTMF or DECADIC.

(t) Versatile ASMDR The System should support ASMDR, which is a call accounting

application that can record & print up to at least 3500 calls without dedicated printer.

(u) Power Failure Transfer: In the case of power failure all PSTN lines become available on the

pre-set Extensions. Provision for availability of atleast 8 such Junction Lines shall be there.

(v) Programmable Class Of Service: The System should support programmable class of service

for PSTN (STD/ISD/LOCAL) dialing as per need.

(w) Direct Call Billing In Rupees: The System should support direct call billing (near value)

through parallel/serial port printer without computer.

(x) Call Billing Printout Options: The System should support versatile multiple combinations of

direct printout options with total amount viz., Extension wise, Trunk wise. Today‟s call,

Group wise, Particular date, Particular Month, Particular Time, Particular Phone etc.

(y) Calling Line Identification (CLIP): This is an optional feature and when ordered it enables

the incoming calling No. is displayed on Key/ Analog Phone.

(z) Remote Maintenance: The System programming can even be done fromremote locations.

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4. EXTENSION FEATURES:

(a) Automatic Call Back: Facility shall exist for an extension user on encountering a busy signal

on a called extension, to invoke the automatic call back feature by dialing a code before hanging

up. When both the calling and called parties are free, the call should be automatically put

through. On no-answer the call may be disconnected after a specified period.

(b) Call Forwarding: An extension with this class of service shall be able to transfer all incoming

calls, temporarily to another pre-selected extension. Such requests shall be registered by dialing

a code followed by the extension No. Facility shall also exist for cancellation of a request

registered earlier.

(c) Consultation Hold: An extension engaged on an external call (incoming or outgoing) shall

be able to hold the call while making internal call for private consultation. The external

subscriber shall not overhear such consultation. There must be facility of music during hold

condition.

(d) Brokers Call: An extension engaged on an external call (incoming or outgoing) shall be able

to hold the call while making another call and then alternate between the two. The other party

shall not over hear such consultation. There must be facility of music during hold condition.

(e) Automatic Call Transfer: It shall be possible for an extension user to transfer incoming calls

to another extension with or without help of the attendant.

(f) Executive/Secretary: A combination of call-forwarding, consultation

&hold provisions to be there for executive to selectively answer calls.

(g) Executive Over-Ride: There must be facility offering priority to minimum five extensions to

over-ride ongoing conversations.

(h) Conference Call: It shall be possible for an extension user (up to a maximum number of 6) to

talk to each other at the same time on a conference circuit. One of the extension user or the

attendant may set up the conference call.

(i) Call Pick-Up: It shall be possible for an extension user to pick-up incoming calls ringing on

another extension without the help of the attendant.

(j) Call Re-Routing: It shall be possible for a call to be re-routed, without help of the attendant,

to other pre-defined extensions when certain conditions apply.

(k) Auto Call Disconnection: The system should facilitate to fix the time of call beyond which it

will be automatically disconnected.

(l) Dynamic STD Lock: The System should support that individual extension can lock outward

dialing (STD/ISD/LOCAL) by a personal secret pass code to prevent misuse by others.

(m) Background Music: The Key Phone user can enjoy the light background music channeled

from System When Voice DISA Card is incorporated.

(n) Auto-Answer / Auto-Off: Key Phone can be programmed for auto-answer after pre-set

number of incoming rings. The Key Phone is automatically disconnected when caller

disconnects.

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5. ATTENDANT'S CONSOLE FEATURES :

Stand-alone Attendant Console with the following features:

(a) The operator console should have soft/feather touch keys with easy to view display and busy

lamp field for extensions. It will have easy handling facility for all internal & external calls.

(b) Answering an Incoming Call: Facility should exist for answering an incoming call, whether

from an internal extensions or external junction.

It should be possible to identify the type of call that is internal, external line etc., from the call

indicator.

(c) Call Queuing: All incoming calls should be presented to the console in order of the arrival.

Facility should exist for giving preference to junction calls and from tie lines over calls from

internal extensions.

(d) Serial Call: Facility should exist to extend an incoming call as serial call which should come

back to attendant on completion of call permitting the attendant to route the call to another

extension and so on.

(e) Call Waiting Display: An indication should be given when there is an unanswered call

waiting in the queue. The lamp shall flash if number of calls waiting in the queue are two or

more or if a call has been waiting fore more than a predetermine time.

(f) Call Selection: Facility should exist to the attendant to select which incoming call to be

answered first.

(g) Call Hold Facility: It shall be possible for the attendant to place an incoming junction call on

hold pending further processing.

(h) Setting Up External Calls: Facility shall exist for enabling the attendant to set up the external

calls for the extensions, which are allowed to access the public network. The attendant may

either dial the number himself or merely extend the junction to the authorized extension user.

(i) Trunk Offering: The attendant shall be able to offer an incoming call to busy extension. A

tone shall however, alert the talking parties when the attendant barges-in on a connection.

(j) Provision for Remote Supervisor Control to be there.

(k) Position Busy: When more than one console is in use, it shall be possible for a console to

prevent further incoming calls from being assigned to it by busying itself. When a console is so

busied all the waiting calls queued for the particular console shall be transferred to other

console/extensions. Incoming calls in cases where two consoles exist shall be equally

distributed. Facility shall exist during absence of the attendants for incoming external calls to be

forwarded to one common or several individual extensions.

(l) Night Service: It should be possible for all incoming calls to be transferred to certain pre-

fixed extensions, in case this option has been exercised during the night.

(m) Head Phone Connectivity: The operators can plug-in headphone to handle the call traffic

efficiently while keeping her/his hands free for other jobs.

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6. SERVICE OBJECTIVES:

Following service objectives shall be met:

(a) Under overload conditions, the lost call figures applicable shall be one in 200 for extensions

to extensions call and one call in 100 for junction calls, overload being defined as 10% increase

in occupancy of speech network and simultaneous 25% increase in the number of calls.

(b) The selection time under full load is defined as the time interval between the instant at which

the required information for selection of the outlet has been received at the inlet and the instant

at which outlet is ceased shall not exceed in 99% of the cases under traffic overload 1.5 seconds.

(c) The assumption to be made whilst dimensioning the links, junctions and attendants console

shall be following:

i. Total originating & terminating traffic per extension (including junction traffic) 0.2

erlang during peak busy hour.

ii. Total junction traffic per extension 0.1 erlang during peak hour.

iii. Average holding time of calls 0.90 seconds.

iv. The switching network shall provide access to the links/junction on non-blocking basis.

v. The equipment design shall be such that any special care and precaution on the part of

maintenance personnel are kept minimum and no preventive maintenance is required.

vi. The System shall have inherent capability to monitor its own performance and to detect,

analyze and locate faults.

vii. Fault repair at site should consist of only replacing the faulty card or plug-in modules.

viii. The System should have remote maintenance facility.

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14

5.0 . BILL OF QUANTITY

( As per specifications, terms and conditions set from Page1-13 of this document)

S.No Item description Quantity Price quote (Rs) Remark

1 PSTN/ISDN/IP PBX equipment 1

2 E1/ISDN interface card for 1 PRI

3 PSTN Trunk ports/cards for 16 junction lines

4 Operator Console with head set 1

5 MDF 100+100 (KRONE)–

Option. ( To be replaced if the

existing one cannot be reused)

1 optional

6 Earthing– As per requirement --

7 Rate per meter for intra-building

wiring, conduit, connectors,

other materials,labour etc.

Length to be

assessed by bidder

Length x rate

8 Training 4 persons

9 Post warranty AMC Charges 5 years