tel. (81) 16.60.74.66 av. josÉ eleuterio gonzÁlez # 2901, local 16 3er. piso, nextel. (81)...
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TEL. (81) 16.60.74.66 AV. JOSÉ ELEUTERIO GONZÁLEZ # 2901, LOCAL 16 3er. PISO,
NEXTEL. (81) 14.78.40.17 COL. MITRAS NORTE, 64230, MONTERREY, N.L .MX
LANGUAGE SOLUTIONS FOR YOUR SPECIFIC NEEDS
www.englishsupportcenter.comjuany.gutierrez@englishcuppportcenter.com
Our Programs
Program - Business Pre- Intermediate - Get
introduced to business vocabulary/ situations.
Intermediate - Easily follow and contribute to complex interactions between third parties in group.
Advanced – effective communication in Business.
Program - Conversation Level 1 – Give a simple
description or presentation of people, living or working conditions, daily routines
Level 2 – Make his/her opinions and reactions understood
Level 3 - Maintain a conversation or discussion fully engaged.
.
Our Proposal –Module Development English Program
Module Development English Program especially designed for a specific group of participants with a limited agenda.
Training will be conducted as workshops allowing thus to complete a monthly minimum attendance through an integral Business Competences Skills Development focusing on specific opportunity areas.
Process
There will be eight workshops or modules. Each module will consist of 8 sessions of 90 minutes (4 weeks).
Workshops give comprehensive coverage of business language in terms of use and functions as well as techniques and strategies for effective professional communication.
Sessions comprise of a four-skills learning, through dynamic communicative approach. Fostering opening activities based on real business case study.
Learning based on FUNCTIONS - COMPETENCIES
12 hours each module or workshop.
9 hours minimum to get a Diploma
Prepare a meeting including its essential elements: purpose, agenda, result and report assigning the member’s roles to each participant.
Acting out their roles.
Assessment - Example
Inversión :Inversión por participante por módulo $1500 m.n
Inversión de examen de ubicación $500 m.n (examen en línea)
WORKSHOPS
MEETINGSM
ain
O
bje
cti
ve
To provide the participants with the vocabulary, grammar structure, and expressions to run meetings in a successful way.
MEETINGS1st
. W
eek
Objective Session
Skills/Knowledge/Abilities
Functions
Identify the main elements that makes a good meeting
One Grammar: Wh Questions.The present simple, the
present continuous
Forms: Positive, Negative, Interrogative
Vocabulary: Verbs of speaking: say, tell, talk,
speak and discuss.
*Chairing – Starting, moving, along, bringing
in/stopping, finishing.
*Turn – Taking – coming in, handing on*Listening
*Considerations for others.
*Recommending*Voice -
pronunciation, intonation.
MEETINGS1st
. W
eek
Objective Session
Skills/Knowledge/Abilities
Functions
Identify the main elements that makes a good meeting
Two Grammar: The future with will and the future with going to.Nouns, articles and time
prepositions.
Type of Questions 1: Overhead – What are the figures for the last
quarter?Direct - ____, what is the current
bugdet?Factual – When will the system be
installed?Leading – I suppose you are pretty
busy?Encouraging – I’d be interested to
hear about…
Vocabulary: Verbs of reporting: arise, rise, raise, lie and lay.
•Language – Accuracy, vocabulary
•Style – Speed, manner, polite forms
•Discussing
•Clarifying information
•Asking questions
• Presenting and dealing with questions.
MEETINGS2nd
. W
eek
Objective
Session
Skills/Knowledge/Abilities
Functions
Provide the participant with certain amount of language to Chairing a meeting
One Grammar:The past simple, the past continuous
Expressions of frequency, degree with very, too, and enough; adverbs: already, yet, again and still.
Opening the meeting- Good morning, ladies and gentlemen/colleagues
If we are all here – Shall we start?First of all, I’d like to introduce….Would you like to say a few words?Have you all got a copy of the agenda?
Moving to the first point – Let’s look at the first point.Hanging over to another person – Right ----, over to youBringing people in – Anything to add, ……..?Stopping people talking – One at a time, please!Listening actively – Right, I see; Um, that’s interestingAsking for repetition or clarification – I’m sorry. I didn’t hear what you said
MEETINGS2nd
. W
eek
Objective
Session
Skills/Knowledge/
Abilities
Functions
Provide the participant with certain amount of language to Chairing a meeting
Two Grammar: Auxiliaries and modalsNoun compounds
Determiners: some, any, all; Quantifiers: all, many, much, several, few, little, both, either, neither, each, evey
Preventing irrelevance – Keep to the point, pleaseParaphrase – So what you´re saying is… Summarising – To sum up then…Keeping an eye on the time – We’re running short of timeMoving to the next point – Well. I think tat covers everything on that point. Let’s move on.Controlling decision-making – I’d like to propose that…Indicating follow-up tasks - ----, do you think you could…..?Closing the meeting – Thanks for your participation.
MEETINGS3rd
. W
eek
Objective
Session
Skills/Knowledge/Abilities
Functions
The participant will conduct a meeting
One GrammarQuestions: Direct and indirect Shall and should
Vocabulary:Comparison of adjectives; likes and preferences
ability and inability, prepositions of place.
Getting the chair’s attention – May I come in here?Asking for and giving opinions – I believe that... ; Do you really think that…..?Agreeing and disagreeing – I totally agree with you; I’m afraid I can’t agree with youAdvising and suggesting – We should meet again . I don’t think we have enough time.Requesting information and action – Does your company organise training programmes? Could you tell me if your company organises training programs.Checking and confirming information – I’m sorry I didn’t hear what you said
MEETINGS3rd
. W
eek
Objective Session
Skills/Knowledge/Abilities
Functions
The participant will conduct a meeting.
Two Grammar: Clauses of contrast
Types of Questions 2:Ambiguous – Is it a good move to make the investment now?Controversial – Are managers born or made?Provocative – What do you feel about the claim that we have weasted?Probing – Could you give an example of….?Closed – Do you think we can solve this problem?Supportive – So you feel this is pretty important?Redirected - ____, how would you define “ _____”?
Comparing and contrasting ideas – We will use their services despite the high costAsserting and toning down information - We have had an extremely good year.Connecting and sequencing ideas. After seeing the experiences of other companies, we must take action to increase our market share.Describing trends – Production volumes have falen. This year profits have risen to $2m.
MEETINGS4th
. W
eek
Objective
Session
Skills/Knowledge/Abilities
Functions - Competencies
Assesment
Video-shooting
One Participants will be assesssed either individually or in group. Items to be Assess:1. Vocabulary2. Acceptable
performance3. Pronunciation 4. Use of Structure -
Grammar
Prepare a meeting including its essential elements: purpose, agenda, result and report assigning the member’s roles to each participants.
MEETINGS4th
. W
eek
Objective Session Evaluation Functions - Competencies
Assesment TwoFeed back to participant s – three screenins:Individual , Partners and Teacher.
Criteria 1 to 4 where pass is 3.
Acting out their roles.
PRESENTATIONSM
ain
O
bje
cti
ve
To provide the participants with the vocabulary, grammar structure, and expressions to prepare an effective presentation.
PRESENTATIONS1st
. W
eek
Objective
Session
Skills/Knowledge/Abilities
Functions
Identify the main elements of an effective presentation
One Grammar:Verb tenses, adjectives and adverbs.Verb… ing:*The present continuous verb, e.g. I am going.*Adjective forms, e.g. an interesting product.
Vocabulary: and, or, but.Subordinating conjunctions: when, though, because.
• Organisation of information
• Delivery of information
• Use of language
PRESENTIONS1st
. W
eek
Objective Session
Skills/Knowledge/Abilities
Functions
Structuring the presentation
Two Grammar:Verb… ing*The present participle, e.g. I hear theMD presenting the results.*Noun forms, e.g. interested in increasing our market share.
Vocabulary:General purpose connectors: who, which.Adverbial connectors: so, yet, then.
Introduce yourself: Good morning/afternoon, ladies and gentlement/colleagues. My name is … and I am … of …Introduce your talk: I’d like to say a few words to you today about…I shall take about 15 minutes of your time.I aim to talk to you for about 15 minutes.
PRESENTATIONS2nd
. W
eek
Objective
Session
Skills/Knowledge/Abilities
Functions
Giving an effective presentation
One Grammar:Sentence types – simple and complex
Vocabulary:To signal logical relationships:Cause: therefore, as a consequence.Contrast: yet, but, even so, nevertheless, still.Condition: then, i that case.Comparison: similarly, in he same way.Concession: anyway, at any rate.Contradiction: in fact, actually, as a matter of fact, indeed.Alternation: instead, alternatively.
*Introducing your first point: to start with, then I’d like to consider…First of all, I’d like to look at…
*Finishing a point: Those are the main points on… So that, then, is …Now we’ve looked at/deal with.
*Starting a new point: Now let’s turn to…Next we come to…Turning now to…
PRESENTATIONS2nd
. W
eek
Objective Session Skills/Knowledge/Abilities
Functions
Giving an effective presentation
Two Grammar:Present Perfect
Vocabulary:Connectors and sequence markers such as: first of all, therefore, in brief. However.
*Referring to what you have said: As I said at the beginning…I told you a few moments ago that…
*Referring to what you will say: I’ll come to that later.I’ll return to this point in a few minutes.I’ll comment on this in my conclusion.
PRESENTATIONS3rd
. W
eek
Objective
Session
Skills/Knowledge/Abilities
Functions
Presenting visuals effectively
One Grammar:Past PerfectVocabulary:To signal textual relationships:Addition: also, besides, too, moreover, furthermore.Equivalence: in other words, that means, that is to say.Inclusion: for example, for instance, such as, as follows.Highlight: in particular, in detail, notably, mainly.Verbs: increase, extend, collapse, slump, reduce, drop, mantain.Other expressions: to stand at, to reach a peak of, chart, flowchart.
*Emphasizing important points: I’d like to start by drawing your attention to…I think you’ll be surprised to see that…
*Making contrasts and describing results: As a result… the venture resulted in sharp fall in share prices.
*Talking about trends: Sales increased slightly in summer. This was followed by a gradual decline.
PRESENTATIONS3rd
. W
eek
Objective
Session
Skills/Knowledge/Abilities
Functions
Concluding presentation
Two Grammar:Subordinate clauses
Vocabulary:To signal textual relationships:Summary: to sum up, then, overall, in brief/short.Conclusion: in conclusion, finally, lastly, to conclude.Generalization: usually, normally, as a rule, on the whole, in most cases.Stating the obvious: naturally, of course, obviously.
*Summarising: So now I’d just like to summarise the main points. In brief, we have looked at …
*Concluding: That’s all I have to say for now. That concludes my talk. Thank you for your attention.
Inviting questions: An now, if you have any questions, I’ll be glad to answer them. Does anyone have any questions?
PRESENTATIONS4th
. W
eek
Objective Session
Skills/Knowledge/Abilities
Functions
Assesment
Video-shooting
One Participants will be assesssed either individually or in group. Items to be Assess:1. Vocabulary2. Acceptable
performance3. Pronunciation 4. Use of Structure -
Grammar
Create an effective presentation including the main elements and using the learnt functions.
PRESENTATIONS4th
. W
eek
Objective Session Evaluation Functions
Assesment TwoFeed back to participant s – three screenins:Individual , Partners and Teacher.
Criteria 1 to 4 where pass is 3.
Exhibit the prepared presentation
