technological innovation in two irish libraries qqml 2015

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  1. 1. all changed and changed utterly Technological innovation in two Irish libraries Hugh Murphy, Senior Librarian, Maynooth University Library Caleb Derven, Head, Technical & Digital Services, Glucksman Library, University of Limerick
  2. 2. Introduction Within 5 years, library services at Maynooth and Limerick have been completely transformed Changes have varied across technologies and services Sustainability was key - changes occurred in context of national recession Fine balance between using technology to do a better job and the seductions of techno determinism
  3. 3. Background Irish context: staffing difficulties, financial and other limitations. Challenges enabled innovation While similar changes occurred in both Limerick and Maynooth, we note only the most dramatic and relevant of each.
  4. 4. Literature Review Incremental vs. radical change - is the former innovation? (Ettlie, et al., 1984) Organisation support is an enabling factor for innovation (Balk, et al., 2014) Library leadership is a factor in innovation (Jantz, 2014) Institutional size influences capacity to innovate (Nowvskie (2013)
  5. 5. Literature Review, continued Technical vs. Administrative innovation Economic crises enabled innovation, but leadership served a significant role If leaders have a positive attitude toward change, then initiation of an innovation becomes possible. (Jantz, 2014)
  6. 6. Literature Review - Size Matters Size can impact on the capacity of the institution to innovate. (Ettlie, 1984) Importance of decentralised and non-hierarchical approaches (Nowviskie, 2013) Innovation creates a public value (Balk, 2014)
  7. 7. Technologies Kaizen-type approach - iterative and focused on improvements Necessity of apt context Technology as enabler, not prime mover
  8. 8. Audio Visual transformation (MU) Starting from a low base Policy as important as service
  9. 9. Audio Visual Transformation (MU) wow factor v service provision
  10. 10. Use Case 2 - Adopting a Discovery Solution Nationally - consortial purchasing body which means similar resources across institutions Search across resources = changed perception of library services Technology means Library seen as better Market determines products and services; library doesnt drive the innovations
  11. 11. Adopting a Discovery Solution (MU) MU implementation of Summon and new website at the same time Initial testing with students -hugely positive General increase in e-resource usage (easier) Strong positive feedback from most users Some find transition difficult (education)
  12. 12. Adopting a Discovery Solution (UL) UL: European Documentation Centre material loaded monthly into Summon Clear, quantitative evidence that discovery solution is preferred searching route for most students Website redesign during 2015 will allow us to revisit single search box on Library homepage
  13. 13. 3D Printing (MU) Gartner predicts that the 3D printer market will have revenue growth rates of over 100%, beginning in 2018. Revenue will grow fastest in enterprise 3D markets, while unit shipments will expand rapidly in the consumer 3D market, with more-low- cost units driving broader adoption
  14. 14. 3D Printing (MU) Give users what [we think] they want Broadens service provision Not all users want books (print or e) Increased traction with academic departments Staff views on technology opened / challenged Library seen as innovative Library as centre for everything on campus
  15. 15. Collection Management Workflows (UL) Increasing reliance on provision of shelf-ready services set the stage Faster and more efficient access of material for students and academic staff Staff willingness to embrace new roles and tasks
  16. 16. All stages of the acquisitions process directly utilize EDI Single workflow: bibliographic record created at point of ordering Over 90% of books are put into stock automatically at the book sorter Collection Management Workflows (UL)
  17. 17. Digital Library Services (UL) Change of work practices in collection management at Limerick = new focus on descriptive metadata, digital imaging and digital standards Staff retrained in digitisation and metadata practices The adoption of an open-source, community-of-practice-based digital repository allows the full range of users to access unique collections
  18. 18. Use Case 5 - Digital Library Services Staff expertise refocused on new areas: cataloguers on unique collections, others on digitisation Innovative services and practices directly enabled by shifts in ordering process Building innovative, digital services strengthens the strategic role of the Library
  19. 19. Use Case 5 - Digital Library Services Omeka Hydra Incremental Scalable
  20. 20. Conclusions Strategic role of innovation on local and national levels Direct staff benefit - re-orienting key skills Future innovation strategy Library becomes centre for everything on campus
  21. 21. Bibliography Balk, H., Library Innovation: Enablers and Obstacles. Library Innovation: Enablers and Obstacles. Available at: [Accessed May 10, 2015] Balk, H., Kwant, E. & Neudecker, C., 2014. What makes innovation work? Innovation practice in the National Library of the Netherlands. IFLA journal, 40(3), pp.157168 Ettlie, J.E., Bridges, W.P. & OKeefe, R.D., 1984. Organization Strategy and Structural Differences for Radical versus Incremental Innovation. Management Science, 30(6), pp.682695 Jantz, R.C., 2012. Innovation in academic libraries: An analysis of university librarians perspectives. Library & information science research, 34(1), pp.312 Jantz, R.C., 2014. The Determinants of Organizational Innovation: An Interpretation and Implications for Research Libraries. College & Research Libraries, pp.crl14580 Nowviskie, B., 2013. Skunks in the Library: A Path to Production for Scholarly R&D. Journal of Library Administration, 53(1), pp.5366 Vinopal, J. & McCormick, M., 2013. Supporting Digital Scholarship in Research Libraries: Scalability and Sustainability. Journal of Library Administration, 53(1), pp.2742.
  22. 22. Thank you Hugh Murphy, Senior Librarian, Maynooth University Library @hughtweet Caleb Derven, Head, Technical & Digital Services, Glucksman Library, University of Limerick @calebderven


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