TECH 101:TECH 101:An introduction for student affairs An introduction for student affairs

administratorsadministrators

Jessica BishopJessica BishopPatrick DevanneyPatrick DevanneyElizabeth HansenElizabeth Hansen

Kyle WebsterKyle Webster

University of MaineUniversity of Maine

Strange & Banning (2001) identified Strange & Banning (2001) identified computer-mediated environments as computer-mediated environments as "rapidly engraining itself into the college "rapidly engraining itself into the college campus among faculty and students alike."campus among faculty and students alike."

Given this, it is pertinent for student affairs Given this, it is pertinent for student affairs professionals to not only be aware of, but be professionals to not only be aware of, but be familiar with the newest and most cutting-familiar with the newest and most cutting-edge forms of technology being utilized by edge forms of technology being utilized by our students, both on and off-campus.our students, both on and off-campus.

Why technology? Why us?Why technology? Why us?

Presentation outlinePresentation outline Today, we are going to present to you five Today, we are going to present to you five

areas of major interest to our students. The areas of major interest to our students. The topic of technology and our students extends topic of technology and our students extends far beyond just these five simple areas, far beyond just these five simple areas, however, we hope to offer you a starting point however, we hope to offer you a starting point from which to build off. We have additionally from which to build off. We have additionally worked to incorporate these five areas as worked to incorporate these five areas as departments, much like we have in our departments, much like we have in our Division, to help you better see a connection Division, to help you better see a connection and need to understand.and need to understand.

Five areasFive areas1.1. The Basics The Basics

-your -your OrientationOrientation to technology to technology

2.2. Blogs/ vlogs Blogs/ vlogs --Counseling Counseling and and AdvisingAdvising, students voices, students voices

3. Institutional Spam3. Institutional Spam

--Campus ActivitiesCampus Activities and the art of overkill and the art of overkill

4. The Wireless Campus4. The Wireless Campus--Residence Life Residence Life without the wallswithout the walls

5. Illegal Uses of the Internet5. Illegal Uses of the Internet-where technology and -where technology and Judicial AffairsJudicial Affairs meet meet

New (Student) ProgramsNew (Student) Programs

Your orientation to technologyYour orientation to technology

Why the basics?Why the basics?

Just as our students receive orientation to the Just as our students receive orientation to the University of Marsh Island, we would like to University of Marsh Island, we would like to provide an orientation for you with definitions provide an orientation for you with definitions on key terms describing the basics of on key terms describing the basics of technology.technology.

Like student orientation, this presentation will Like student orientation, this presentation will acclimate you to various aspects of computer acclimate you to various aspects of computer technology.technology.

The basics are the foundation of any issue The basics are the foundation of any issue faced in the realm of technology.faced in the realm of technology.

The basics: what are they?The basics: what are they? Personal Computer (PCs)Personal Computer (PCs)

PCs come in desktop and laptop (portable) styles. They PCs come in desktop and laptop (portable) styles. They provide the user with various features, including word provide the user with various features, including word processing, graphic design and, as applicable to this processing, graphic design and, as applicable to this presentation, access to the internet.presentation, access to the internet.

InternetInternet A complex system that links computers to each other, allowing A complex system that links computers to each other, allowing

users to share information for others to view. The main use of users to share information for others to view. The main use of the internet is to search for information and use e-mail. You the internet is to search for information and use e-mail. You connect to it through a telephone or cable line.connect to it through a telephone or cable line.

WebsitesWebsites Accessed through the internet, websites are used to share Accessed through the internet, websites are used to share

information on an infinite number of topics.information on an infinite number of topics. E-MailE-Mail

““Electronic-mail” is correspondence that utilizes the internet for Electronic-mail” is correspondence that utilizes the internet for the sending and receiving of messages.the sending and receiving of messages.

The benefits of the basicsThe benefits of the basics Technology is a reality. It’s omnipresent on our Technology is a reality. It’s omnipresent on our

campuses today.campuses today. These four things offer a foundation for the topic of These four things offer a foundation for the topic of

"students and technology""students and technology" As Strange & Banning (2001) state, "the higher As Strange & Banning (2001) state, "the higher

education community may not be a full step ahead of education community may not be a full step ahead of other segments of society in implementing activities other segments of society in implementing activities associated with these new technologies, but enough associated with these new technologies, but enough has occurred that their value is being studied and has occurred that their value is being studied and networks are being implemented on campuses with networks are being implemented on campuses with considerable investment."considerable investment."

Problems/ issuesProblems/ issues

The primary issue that arises out of these The primary issue that arises out of these basic foundations of campus technology basic foundations of campus technology comes when we, as administrators, fail to comes when we, as administrators, fail to understand and utilize themunderstand and utilize them Our students use computers, we should tooOur students use computers, we should too Our students are online, we should be tooOur students are online, we should be too Our students have e-mail, we should tooOur students have e-mail, we should too

Online Advising and Online Advising and CounselingCounseling

Blogging and Vlogging: the newest Blogging and Vlogging: the newest forms of 'talking'forms of 'talking'

What is a blog/ vlog?What is a blog/ vlog?

According to Wikipedia.com, a blog is a According to Wikipedia.com, a blog is a user-generated website where entries user-generated website where entries are made in journal style and displayed in are made in journal style and displayed in a reverse chronological order. a reverse chronological order.

The fastest growing form of blog today is The fastest growing form of blog today is the vlog, or videoblog. This is essentially the vlog, or videoblog. This is essentially a video-taped journal entry on any issue a video-taped journal entry on any issue the person deems important. the person deems important.

Why should we care?Why should we care?

Vlogs and Blogs, while popular with all age Vlogs and Blogs, while popular with all age groups, are an everyday part of a large groups, are an everyday part of a large number of students' livesnumber of students' lives

While names such as Boh3m3, William While names such as Boh3m3, William Sledd, and Perez Hilton may mean nothing Sledd, and Perez Hilton may mean nothing to you, these are online celebrities whose to you, these are online celebrities whose views and commentary are welcomed into views and commentary are welcomed into residence hall rooms and computer labs residence hall rooms and computer labs every dayevery day

What are the benefits?What are the benefits?

Blogs and Vlogs are an outlet. They offer a Blogs and Vlogs are an outlet. They offer a space for students to express themselves space for students to express themselves emotionally, physically and artistically. emotionally, physically and artistically.

They allow for students to connect with They allow for students to connect with others on and off campus who share others on and off campus who share similar views, ideals and cultures. As similar views, ideals and cultures. As Keisler (1987) states, "computing (is) Keisler (1987) states, "computing (is) fundamentally a social activity."fundamentally a social activity."

Further benefits...Further benefits...

Students who struggle to find their own Students who struggle to find their own campus culture, i.e. LGBT, international, campus culture, i.e. LGBT, international, ALANA, are able to connect via Blogs to ALANA, are able to connect via Blogs to form online communities that can then form online communities that can then translate into on-campus communities.translate into on-campus communities.

Blogs can be educational tools for Blogs can be educational tools for reflection-based and dialogue-based reflection-based and dialogue-based classes. classes.

What are some potential What are some potential issues?issues?

A key issue is "over-sharing"A key issue is "over-sharing" Some students don't know when to stop and will give Some students don't know when to stop and will give

out way too much information, therefore putting out way too much information, therefore putting themselves in a vulnerable and dangerous position.themselves in a vulnerable and dangerous position.

People can "hide behind their screen"People can "hide behind their screen" Strange and Banning (2001) support this by Strange and Banning (2001) support this by

cautioning against becoming the person who will lose cautioning against becoming the person who will lose out on important social development opportunities by out on important social development opportunities by preferring to stay in their rooms online.preferring to stay in their rooms online.

Additional issuesAdditional issues

Unnecessary controversy can arise when Unnecessary controversy can arise when students are not properly trained on how students are not properly trained on how to censor themselves when blogging.to censor themselves when blogging. Several persons have found themselves Several persons have found themselves

losing friendships, loved-ones and have losing friendships, loved-ones and have even ended up behind bars as a result of even ended up behind bars as a result of blogging.blogging.

Some key spaces to knowSome key spaces to know

Some blogging websites to be familiar Some blogging websites to be familiar with include:with include: Livejournal - largest site solely for bloggingLivejournal - largest site solely for blogging XangaXanga MySpace - largest blogging siteMySpace - largest blogging site FacebookFacebook BloggerBlogger YouTube - largest Vlogging siteYouTube - largest Vlogging site

Campus <online> Campus <online> ActivitiesActivities

Institutional Spam and the reason Institutional Spam and the reason you always have so much e-mailyou always have so much e-mail

What is institutional What is institutional spam?spam?

Emails that are disseminated to a large Emails that are disseminated to a large number of people (i.e. the entire student number of people (i.e. the entire student body) within an institution.body) within an institution.

Significance of Significance of institutional spam at UMIinstitutional spam at UMI

It creates a sense of accessibility between campus It creates a sense of accessibility between campus administrators and students.administrators and students.

Faculty and staff can send the same message to the Faculty and staff can send the same message to the entire university community; messages that include entire university community; messages that include important dates and reminders of events and important dates and reminders of events and deadlines.deadlines.

It creates a sense of belonging for the recipients of It creates a sense of belonging for the recipients of those emails. those emails.

Environmentally, institutional spam saves trees Environmentally, institutional spam saves trees because it is a practical, paperless medium for because it is a practical, paperless medium for communicating.communicating.

Issues regarding Issues regarding institutional spam at UMIinstitutional spam at UMI

Although there are many benefits to reaching a Although there are many benefits to reaching a large audience with these emails, spam can clog large audience with these emails, spam can clog student and administrators e-mail inboxes. student and administrators e-mail inboxes.

As a result, students may disregard important As a result, students may disregard important messages due to an overwhelming amount of messages due to an overwhelming amount of institutional spam they receive. institutional spam they receive.

Aside from e-mail inboxes, spam can also Aside from e-mail inboxes, spam can also overload information technology systems.overload information technology systems.

Additionally, it can be just plain, flat-out annoyingAdditionally, it can be just plain, flat-out annoying

Further issuesFurther issues

Because of the omnipresence of Because of the omnipresence of technology, emails can be checked technology, emails can be checked anywhere. Opening an email that is anywhere. Opening an email that is institutional spam from the university institutional spam from the university administration could very well disrupt a administration could very well disrupt a weekend or an evening. weekend or an evening.

Why does it matter?Why does it matter?

At UMI, the student activities office transmits At UMI, the student activities office transmits institutional spam daily to the campus institutional spam daily to the campus community to inform about upcoming community to inform about upcoming educational programming and social events.educational programming and social events.

The institutional spam that is sent to students, The institutional spam that is sent to students, while annoying to some, allows for everyone to while annoying to some, allows for everyone to find out about events and then leads to find out about events and then leads to involvement as a result. involvement as a result.

Why it matters, Why it matters, continued...continued...

According to Astin’s Five Tenets of Student According to Astin’s Five Tenets of Student Involvement Theory (1985), "educational Involvement Theory (1985), "educational effectiveness of any policy or practice is related to its effectiveness of any policy or practice is related to its capacity to induce student involvement."capacity to induce student involvement."

As an alternative to institutional spam, the Office of As an alternative to institutional spam, the Office of Campus Activities, along with other university Campus Activities, along with other university departments, could use a variety of more effective departments, could use a variety of more effective communication methods (weekly newsletters, posters communication methods (weekly newsletters, posters in residence halls and academic buildings, etc…) to in residence halls and academic buildings, etc…) to inform the students about upcoming events. inform the students about upcoming events.

Residence Residence virtual Life LifeBreaking down the walls for a Breaking down the walls for a

wireless campuswireless campus

What is it?What is it? A ‘wireless campus’ refers to the phenomena of A ‘wireless campus’ refers to the phenomena of

campus-wide access to networks, internet and campus-wide access to networks, internet and other technologies without the need for wires. other technologies without the need for wires. Specifically, it describes the increased use of Specifically, it describes the increased use of the internet with laptop computers. It is no the internet with laptop computers. It is no longer necessary to have your computer longer necessary to have your computer directly connected to a phone or cable line to directly connected to a phone or cable line to access the internet, and with portable access the internet, and with portable computers, you can be online almost computers, you can be online almost anywhere.anywhere.

Why it was chosen…Why it was chosen…

Faculty and staff need to understand how Faculty and staff need to understand how this technology has changed the way this technology has changed the way students work on campus.students work on campus.

Internet allows for work to be accessed & Internet allows for work to be accessed & submitted from virtually any location.submitted from virtually any location.

Classes can be conducted without Classes can be conducted without students meeting face-to-face.students meeting face-to-face.

It has changed the way students do their It has changed the way students do their everyday work on campus. everyday work on campus.

Importance of the wireless Importance of the wireless campuscampus

It’s revolutionaryIt’s revolutionary New ways to communicate with peopleNew ways to communicate with people Ability to conduct research onlineAbility to conduct research online Attend class from a different location, even a different Attend class from a different location, even a different

state or countrystate or country With advances in wireless internet and laptops, students With advances in wireless internet and laptops, students

no longer have to visit their school library to find no longer have to visit their school library to find information and sit with classmates to complete projects. information and sit with classmates to complete projects.

Students are not confined to their residence hall; they can Students are not confined to their residence hall; they can do work from the student union, a classroom, or even do work from the student union, a classroom, or even outside! outside!

Benefits of a wireless Benefits of a wireless campuscampus

Students have the freedom to choose when Students have the freedom to choose when and where they will do their work, allowing and where they will do their work, allowing them to choose, at their discretion, study them to choose, at their discretion, study environments that are most beneficial to them.environments that are most beneficial to them. According to Kolb (1984), learning is “essentially a person-According to Kolb (1984), learning is “essentially a person-

environment transaction,” and so individuals need to be environment transaction,” and so individuals need to be flexible and able to adapt to an environment that is flexible and able to adapt to an environment that is conducive to them. conducive to them.

““Learning styles are influenced by…the demands of the Learning styles are influenced by…the demands of the present environment” (Kolb, 1984). Wireless technology present environment” (Kolb, 1984). Wireless technology gives students the power of choice.gives students the power of choice.

Benefits of a wireless Benefits of a wireless campuscampus

The ability to take classes online, or at least access The ability to take classes online, or at least access and submit materials, gives students the flexibility to and submit materials, gives students the flexibility to leave campus if desired.leave campus if desired.

Staff can use wireless technology to their advantage Staff can use wireless technology to their advantage by creating residential living communities that are not by creating residential living communities that are not confined to residence hallsconfined to residence halls This fosters a community feeling by allowing students to This fosters a community feeling by allowing students to

physically interact with each other in study lounges and physically interact with each other in study lounges and community halls while also being onlinecommunity halls while also being online

Also, the community feel can continue throughout the year, Also, the community feel can continue throughout the year, even when students are apart over breakseven when students are apart over breaks

Issues with wireless Issues with wireless campuscampus

For today’s students, a wireless campus is For today’s students, a wireless campus is nothing new, as they grew up in a world of nothing new, as they grew up in a world of laptops, cell phones, iPods and PDAs. Those laptops, cell phones, iPods and PDAs. Those working on campuses across the country no working on campuses across the country no doubt saw these devices creeping in, but doubt saw these devices creeping in, but perhaps do not understand the effect they are perhaps do not understand the effect they are having on the college experience. having on the college experience.

Issues with wireless Issues with wireless campuscampus

Increased internet use can mean Increased internet use can mean decreased face-time. Students can avoid decreased face-time. Students can avoid speaking directly to professors, potentially speaking directly to professors, potentially putting a strain on their academics; they putting a strain on their academics; they can retreat to their room and avoid contact can retreat to their room and avoid contact with others.with others. Residence life staff has a challenge to keep Residence life staff has a challenge to keep

students engaged with each other, both students engaged with each other, both physically and virtually.physically and virtually.

Thoughts on the wireless Thoughts on the wireless campuscampus

““When [Peter was] asked about his use of When [Peter was] asked about his use of Wireless Technology, he replies, ‘I like the Wireless Technology, he replies, ‘I like the freedom to be connected to the Internet freedom to be connected to the Internet wherever and whenever I want. You can wherever and whenever I want. You can find a place on campus where you can be find a place on campus where you can be comfortable to do your work; you’re not comfortable to do your work; you’re not confined to one area, as you would be if confined to one area, as you would be if you had a wired connection’” (Sharp, you had a wired connection’” (Sharp, 2001).2001).

Illegal Uses of the Illegal Uses of the InternetInternet

Where Judicial Affairs meets technologyWhere Judicial Affairs meets technology

What is an "illegal use?"What is an "illegal use?"

There are many illegal uses of the internet, There are many illegal uses of the internet, including: plagiarism, identity theft, stalking, including: plagiarism, identity theft, stalking, downloading (music, movies, etc.), and others.downloading (music, movies, etc.), and others.

Illegal use of the internet is a common Illegal use of the internet is a common occurrence on campuses throughout the world, occurrence on campuses throughout the world, including UMI. including UMI.

The consequences of a student committing one The consequences of a student committing one of these illegal acts can be severe and may have of these illegal acts can be severe and may have a detrimental effect on the institution as well as a detrimental effect on the institution as well as the individual.the individual.

Problems with illegal Problems with illegal uses of the internetuses of the internet

It's illegal!It's illegal! Individuals may get into trouble with institutional Individuals may get into trouble with institutional

technology services, administrators, or even technology services, administrators, or even state and federal law.state and federal law.

Institutions may also face conflict as result of the Institutions may also face conflict as result of the actions of students. The institution’s credibility actions of students. The institution’s credibility may be compromised, their policies have to be may be compromised, their policies have to be kept updated regularly, and charges may even kept updated regularly, and charges may even be brought against officials or the university itself.be brought against officials or the university itself.

Benefits of illegal uses of Benefits of illegal uses of the internetthe internet

Students in fields such as media studies, Students in fields such as media studies, communications and journalism can gain valuable communications and journalism can gain valuable research potential through illegally downloaded research potential through illegally downloaded materials.materials.

Students are able to utilize the internet for Students are able to utilize the internet for entertainment purposes that assist in enriching their entertainment purposes that assist in enriching their socialization skills (music and video downloading).socialization skills (music and video downloading).

Institutions are now beginning to purchase software or Institutions are now beginning to purchase software or rights that allow for legal downloading. For instance, in rights that allow for legal downloading. For instance, in 2005 the University of Washington purchased Dell 2005 the University of Washington purchased Dell servers that included caching software that will allow servers that included caching software that will allow for legal downloading. for legal downloading.

Here at UMI...Here at UMI...• Illegal use of the internet impacts many Illegal use of the internet impacts many

departments on campus, especially Judicial departments on campus, especially Judicial Affairs and Information Technologies.Affairs and Information Technologies.

• Students who interact with administrators in Students who interact with administrators in Judicial Affairs often are individuals who Judicial Affairs often are individuals who have not yet developed into the fully have not yet developed into the fully conscientious adults they are working on conscientious adults they are working on becoming.becoming.• Per Kohlberg’s Theory of Moral Development, Per Kohlberg’s Theory of Moral Development,

students who exhibit behavior that conflicts with students who exhibit behavior that conflicts with university policy, as well as state and federal law, university policy, as well as state and federal law, need to progress to a point at which they “[uphold] need to progress to a point at which they “[uphold] the laws established by society and [carry] out the the laws established by society and [carry] out the duties to which one has agreed.”duties to which one has agreed.”

ReferencesReferences Astin. A. (1985). Astin. A. (1985). Achieving educational excellence: A critical assessment of Achieving educational excellence: A critical assessment of

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ReviewReview, , 6464(1), 46-60.(1), 46-60. Kohlberg, L. (1976). Moral stages and moralization: The cognitive-developmental Kohlberg, L. (1976). Moral stages and moralization: The cognitive-developmental

approach. In T. Lickona (Ed.),approach. In T. Lickona (Ed.), Moral development and behavior: Theory, research, Moral development and behavior: Theory, research, and social issues (and social issues (pp. 31-53). New York: Holt, Rinehart & Winston.pp. 31-53). New York: Holt, Rinehart & Winston.

Kolb, D.A. (1984). Kolb, D.A. (1984). Experiential learning: Experience as the source of learning and Experiential learning: Experience as the source of learning and development. development. Englewood Cliffs, NJ: Prentice Hall.Englewood Cliffs, NJ: Prentice Hall.

Read, Brock. (2005). Napster and Dell to Sell Music Services to Colleges. Read, Brock. (2005). Napster and Dell to Sell Music Services to Colleges. The The Chronicle of Higher Education, 51Chronicle of Higher Education, 51(45), A38.(45), A38.

Sharp, W. (2001). Becoming a wireless campus…a student initiative. Sharp, W. (2001). Becoming a wireless campus…a student initiative. The Journal. The Journal. Retrieved February 11, 2007 from: http://www.thejournal.com/articles/15433Retrieved February 11, 2007 from: http://www.thejournal.com/articles/15433

Strange, C.C. & Banning, J.H. (2001). Strange, C.C. & Banning, J.H. (2001). Educating by Design. Educating by Design. San Francisco: Jossey-San Francisco: Jossey-Bass.Bass.