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Attachment B - County IT Progress Forward Report - 20190409 - ver001 Page 1 Team Lead Item # Description Projected Completion Date Update as of April 5, 2019 3-PMO Craig 1- Project-B LEA Portal rollout TBD E-File Texas & EDR Gateway Progress was limited this period due to the focused effort to conduct application demonstrations for the County Executives on the TechShare.Jail companion project. Per the Commissioners Court’s approval on 4/2/19 to proceed with the TechShare.Jail Development Project, expect to resume efforts on these items accordingly. TechShare.Prosecutor and Portal applications’ transitioning to IT Applications’ production support Now that the Staffing and other priority project items have been addressed, expect to complete the transition by Friday, 5/3/19. 3-PMO Peju 1- Project-C Criminal Courts Case Management System Acquisition (CCCMS) TBD Per the engagement of Alvarez and Marsal, LLC to conduct the forensic assessment of the TechShare.Courts Project, note the preponderance of documents have been provided and the majority of interviews conducted. Continue to work on recent document requests by Jodi of A&M. (In progress) Per meetings with the District and County Clerks’ Offices on the updated and proposed Scope of Services, note that the Clerks’ Offices are in the process of confirming the accuracy and completeness of the Scope. (In progress) Currently networking with the County Purchasing Office and the Civil DA’s Office to recommend to the Commissioners Court an RFP solicitation to acquire and deploy a CCCMS. (In progress) Depending on the outcome from the items above, plan to proceed with the RFP solicitation for acquiring and deploying a CCCMS. (Pending) 3-PMO Mark Kenneth 1- Project- D Jail Management System upgrade 2019-10 (for the delivery of Release #2 to start the County Testing Phase for “Go Live) Governance Planning Note that Release #1 of the developed application is now set for July 2019 with Release #2 set for the end of October 2019. Dallas County plans to begin their pre-Go Live testing using Release #2. RFI for round management and inmate tracking two vendors have demonstrated their solutions. Working with Dallas Purchasing Department on next steps. (In progress) Project Execution TPMG conducted portfolio demonstrations of the products (with a focus on Jail) for the County Executive stakeholders on 3/27/19 and 3/28/19 in advance of the Commissioners Court Meeting on 4/2/19, where the Court subsequently did approve moving forward with the Jail Development Project. Development velocity continues to be high. The County Project Team engaged on quality assurance testing for the latest release. Additional QA resources have been on-boarded and acclimated and are being engaged to very positive effect. Actively engaged in the Sprint #3 test cycle completion. Scheduling review of initial functionality around Sentencing and Calculated Release Dates. Existing Report analysis has been completed The next steps will involve performing a needs assessment. Planning work for integration definition has started. Awaiting feedback from County IT on their timelines providing legacy integration documentation to verify and validate scope. Concerns Timelines The timeline has now been updated to be based on sized software and planned velocity. There are still a number of Component areas yet to be fully defined. Continue to monitor closely the scope and backlog sizing.

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Page 1: Team Lead Item # Description Projected Completion Date 3 ... · 3-PMO Sabrina 1-Project-Q HEAT System Rollout 2019-04 (For the CM Module rollout) Change Management (CM) Module configuration

Attachment B - County IT Progress Forward Report - 20190409 - ver001 Page 1

Team Lead Item # Description Projected

Completion

Date

Update as of April 5, 2019

3-PMO Craig 1-

Project-B

LEA Portal rollout TBD E-File Texas & EDR Gateway – Progress was limited this period due to the focused effort to conduct application

demonstrations for the County Executives on the TechShare.Jail companion project. Per the Commissioners Court’s

approval on 4/2/19 to proceed with the TechShare.Jail Development Project, expect to resume efforts on these items

accordingly.

TechShare.Prosecutor and Portal applications’ transitioning to IT Applications’ production support – Now

that the Staffing and other priority project items have been addressed, expect to complete the transition by Friday,

5/3/19.

3-PMO Peju 1-

Project-C

Criminal Courts

Case Management

System

Acquisition

(CCCMS)

TBD Per the engagement of Alvarez and Marsal, LLC to conduct the forensic assessment of the TechShare.Courts

Project, note the preponderance of documents have been provided and the majority of interviews conducted.

Continue to work on recent document requests by Jodi of A&M. (In progress)

Per meetings with the District and County Clerks’ Offices on the updated and proposed Scope of Services, note that

the Clerks’ Offices are in the process of confirming the accuracy and completeness of the Scope. (In progress)

Currently networking with the County Purchasing Office and the Civil DA’s Office to recommend to the

Commissioners Court an RFP solicitation to acquire and deploy a CCCMS. (In progress)

Depending on the outcome from the items above, plan to proceed with the RFP solicitation for acquiring and

deploying a CCCMS. (Pending)

3-PMO Mark

Kenneth

1-

Project-

D

Jail Management

System upgrade

2019-10 (for

the delivery of

Release #2 to

start the

County

Testing Phase

for “Go Live”)

Governance Planning

Note that Release #1 of the developed application is now set for July 2019 with Release #2 set for the end of

October 2019. Dallas County plans to begin their pre-Go Live testing using Release #2.

RFI for round management and inmate tracking – two vendors have demonstrated their solutions. Working with

Dallas Purchasing Department on next steps. (In progress)

Project Execution

TPMG conducted portfolio demonstrations of the products (with a focus on Jail) for the County Executive

stakeholders on 3/27/19 and 3/28/19 in advance of the Commissioners Court Meeting on 4/2/19, where the

Court subsequently did approve moving forward with the Jail Development Project.

Development velocity continues to be high. The County Project Team engaged on quality assurance testing for the

latest release. Additional QA resources have been on-boarded and acclimated and are being engaged to very

positive effect. Actively engaged in the Sprint #3 test cycle completion.

Scheduling review of initial functionality around Sentencing and Calculated Release Dates.

Existing Report analysis has been completed – The next steps will involve performing a needs assessment.

Planning work for integration definition has started. Awaiting feedback from County IT on their timelines

providing legacy integration documentation to verify and validate scope.

Concerns

Timelines – The timeline has now been updated to be based on sized software and planned velocity. There are still

a number of Component areas yet to be fully defined. Continue to monitor closely the scope and backlog sizing.

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Attachment B - County IT Progress Forward Report - 20190409 - ver001 Page 2

The original scoping estimates focused on managing warrants within the context of Jail Management. The scope,

however, for this function is potentially & significantly larger for Dallas County than what was originally estimated

and will be reviewed in April 2019. (In progress)

Testing - Automated regression testing must also be ramped up in the very near future by the CUC TechShare

Development Team. (In progress)

3-PMO Todd 1-

Project-E

JP Courts CMS

upgrade

TBD/PAUSED Based upon recent direction from the Commissioners Court and the County Administrator, the JP Project has now

been formally placed on hold.

3-PMO Craig 1-

Project-

E1

Indigent Defense

System rollout

2019-06 (for

the ID portion) Accomplishments

Voucher configuration requirements are 97% complete. There are a couple new account codes identified by the

Auditor to fully realize the benefit of the system generated IDER report. These are minor additions and will get

updated once the Oracle setup is complete.

Conducted observations of the Magistration process and held discussions around key data elements from AIS which

should be considered for conversion purposes.

The first iteration of a queue-based workflow was developed and is currently being reviewed with the business

SMEs. Shaping feedback is being collected and reviewed during the week of 4/1/19.

Scheduled four (4) Defense Attorney Kickoff Meetings for the weeks of 4/8/19 and 4/15/19. The Project Team has

recommended Judicial- and business-side participation to help communicate the changes forthcoming, but has been

unable secure that participation thus far.

Note the decision from the County Auditor to proceed with the recommended modifications to the AP Batch process

both on the Oracle and TechShare side. An Internal Auditor meeting was held on Wednesday, 4/3/19 to

communicate this decision and move forward with the documented requirements as planned.

Submitted change requests received from the County Auditor’s Office to the County Administrator for

review/approval.

Active Tasks

Continuing to work with appropriate business groups to finalize requirements and document them for development.

Continuing to work through configuration and reviews with the business groups.

The security matrices for both applications are being drafted and the Project Team is preparing to conduct meetings

with the various user groups to review the roles and permissions to ensure all affected persons have the appropriate

access to complete their daily tasks.

Continue to monitor sprints closely to ensure items are assigned and being worked and to ensure any issues are

raised appropriately.

Risk/Concerns/Blockers

Note a lack of active participation from business groups and Product Owners in key meetings (stakeholder meetings,

shaping sessions). Weekly checkpoint meetings have been successful, thus far, in mitigating this concern and will

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Attachment B - County IT Progress Forward Report - 20190409 - ver001 Page 3

continue. (Still managing. The Magistration Product Owner is out on vacation until 4/10/19 and working with the

three other Magistrate Judges in her absence.)

The Indigent Defense Product Owner cancelled last week’s meeting, but note the District Judges’ Meeting is

scheduled for Thursday, 4/4/19 and worked with the Product Owner PO to prepare items for that meeting.)

We are still operating without a District Criminal Courts Manager, who will be a co-Product Owner with the County

Criminal Courts Manager. Partial mitigation of this risk is the District Courts Staff Attorney is taking on this role in

the interim. This has been very helpful and beneficial to the project; however, when the vacancy is finally filled this

person will have to make great strides and efforts to catch up to the project team and be a leader for the project and

the District Court Coordinators. (No significant changes or issues – still tracking as risk.)

Application support persons for the groups are still outstanding. The County Criminal Courts Manager briefed and

received approval to promote the part-time floater coordinator in that group. The District Courts Staff Attorney

received approval from the District Judges to prepare a briefing to promote their part-time floater coordinator as

well. There are currently no plans for a system support person for the Magistration Process. There is a new

Supervisor hired for the District Clerk who could possible rise to this challenge. These roles are critical in that they

will be responsible for maintaining certain levels of configuration on a regular basis, monitoring certain key

processes, support users and still performing daily business operational tasks. These persons would also be ideal for

testing the applications and participating as a lead in some capacity of the training execution. (No significant

changes – still tracking as risk.)

3-PMO Nathan 1-

Project-

G

DCIM Direction TBD

Per the CIO’s directive to the IT Applications Chief to develop a long-range plan and recommendation for replacing

the DCIM platform, pending the concurrence of the Dallas County Sheriff and the Commissioners Court’s approval.

(In progress)

Per a follow-up review meeting the County Auditor’s Office on 3/20/19, have approved payment of the pre-increase

amount ($200K) on the Indico invoices while the disputed amount (additional $100K) are addressed with Indico.

($200K issued for payment the week of 4/2/19 and completing the internal review of the disputed amount for

follow-up with Indico by 4/12/19)

The DCSO has placed the integrated and web-based rollouts on hold for now while the CJIS compliance

remediation work is underway. (Expect to re-start this effort after the Phase II CJIS compliance efforts are

substantially completed.)

2-Apps Richard 1-

Project-

K

LIMS

repair/replacement

TBD Microsoft has completed the assessment of the current LIMS v4 application and has provided recommendations for

modifications to the application in order to extend the useful life of the platform until a suitable replacement is

identified for it. The recommendations are currently under review so as to confirm the next steps. (In progress)

4-

Security

Nathan 1-

Project-L

IT Security &

Compliance

Initiative

2019-09 The County Compliance Committee met on 3/26/19. Noted during the Meeting, per the County CISO’s

discussions with the State DPS CJIS ISO, that the FBI, per the results of the DCSO’s CJIS Audit in October 2018,

does not plan on conducting a CJIS audit of Dallas County in CY2019. The Committee also noted the status of the

other State CJIS audits recently conducted and being planned for CY2019 for the other Dallas County & District

Offices.

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Attachment B - County IT Progress Forward Report - 20190409 - ver001 Page 4

Per the completion of the Elections Security assessment by Cyber Defenses, County IT is in the process of assisting the

County Elections Office with the remediation activities to address the applicable items noted by 9/30/19. The CISO

provided an update briefing to the County Elections Director on 3/27/19. (In progress)

Per the Court’s approval of the engagement of the Optiv Security Solutions to conduct a County-wide information

security risk assessment against the proposed NIST 800-53 framework, note the assessment is underway and we expect

the findings to be delivered in April 2019. (In progress)

3-PMO Shirley 1-

Project-

N2

Jail Camera

Expansion Project

TBD Phase 2:

IT tasks are 99% complete, barring any unexpected changes to the network when the 224 jail pod cameras are

installed by Sology.

The Facilities Department continues work on the JOC procurement process to obtain quotes for the requisite

electrical/conduit construction work. Infrastructure cabling and camera installation for the 224 jail pod cameras can

proceed after this work is completed. (Pending)

Additional requests for new users on the Phase 1 jail camera system have been received. Phase 1 was completed in

2018. Quotes for the dedicated desktop configurations have been provided to Sheriff Office for review. Approval

to move forward with a data cabling quote is in progress with Sheriff Office Fiscal management. (In Progress)

2-Apps Kim I. 1-

Project-P

Hyperion

Application

Migration

TBD Per discussions with the County Auditor’s Office and Oracle on the availability of the new version of the application,

placing this on hold until the new version is available from Oracle. Also, will be considering the Cloud version of the

application due to the Oracle “sun-setting” the on-premise version of the application after version 11.2. (Pending)

3-PMO Sabrina 1-

Project-

Q

HEAT System

Rollout

2019-04 (For

the CM

Module

rollout)

Change Management (CM) Module configuration is still underway. Continue with documenting Policy, Procedures,

Workflows, system configurations and process. Training for IT is scheduled for the week of 4/8/19 with

implementation of the CM Module scheduled for 4/12/19.

Per discussions with IT Assistant Chiefs while reviewing the IT Service Desk Annual Report on 4/5/19, plan to

develop a marketing campaign to increase the end-users’ use of the the Self Service Module. (In progress)

2-Apps Gary 1-

Project-T

Web Content

Management

System (CMS)

TBD Item % Completed

Note

Web Design – Tax 0% Initial meeting with DCTO scheduled for 04.03.19

Web Design – Sheriff 15% Meeting with PIO changed direction of site

Web Design – RWPC 20%

Facilities – GA Cafeteria Site 85%

Constable 2 100% WENT LIVE 03.26

2-Apps Janice 1-

Project-

U

Mainframe

Application

Offload

TBD Component Status % Complete

1. Supply Inventory Active 98%

2. Voter Registration Pending

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Attachment B - County IT Progress Forward Report - 20190409 - ver001 Page 5

3. WRWI Pending

4. Historical Active 70%

Civil Serve Proof Of Concept Status

Task Description % Completed

1. Requirements Gathering

Identifying, reviewing, and documentation of requirements.

100%

2. Application and Hardware Configuration

Configuration of defined requirements within the Civil Serve - Tyler Technologies © SoftCode application

100%

3. Training Civil Serve - Tyler Technologies © SoftCode training in test environment In Progress

100%

4. User Acceptance Testing

Testing and or validation of configuration in test environment. March 25 – April 8, 2019

40%

5. Proof of Concept Validation

Upon completion of P.O.C a determination will be made to move forward with full installation and deployment project

0%

2-Apps Richard 1-

Project-

Y

911 CAD (et. al)

Systems upgrades

TBD The IT Applications Chief is in the process of finalizing the draft of the MOU for subsequent presentation to the

principles at the County and City for consideration of approval. Per discussions with Sheriff Brown, scheduling a

briefing meeting with Sheriff Brown, DPD Chief Hall and Dallas City CIO Miller to move this forward to fruition.

Tentatively plan to brief the Commissioners Court on 5/21/19 on the plan to move forward with the upgrade (In

progress)

2-Apps Richard 1-

Project-

Z01

Commissioners

Court Agenda

Management

System Transition

2019-04 County Clerk’s Office had projected that the new system will go live on 4/16/19, however, this is being delayed in

order to make system changes due to feedback from the iCompass training sessions. (Pending)

3-PMO Stephanie 1-

Project-

Z03

CSS Application

implementation for

CSCD

2019-04 During the first week in April 2019, CSS will be finishing up with the CSCD’s implementation.

CSS has stated there was an issue with their web service message, it has since been fixed and testing has been

completed.

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Attachment B - County IT Progress Forward Report - 20190409 - ver001 Page 6

County IT, Pre-Trial and CSS will schedule a meeting during the week of 4/15/19 to review and validate the Phase

II integration. Once the review and validation is completed, County IT will request sign-off from Pre-Trial and

CSS can proceed with training.

3-Apps Kim I. 1-

Project-

Z04

AP/AME

Automation

Project

2019-04 Task Item Complete Status Notes:

5. Workflow Development 100%

6. QA Testing 20% Developer demo to the County Auditor’s Office on

4/3/19.

7. User Acceptance Testing 0%

8. Deploy to production 0% Scheduled Completion Date: 4/29/2019

Items #1 - #5 have been completed.

3-PMO Sabrina 1-

Project-

Z06

Queuing System

rollout

TBD Mr. Ames, the County Tax Assessor, intends to roll out the system to the North Dallas Tax Office by July/August

2019. (Pending)

The District and County Clerks have noted their interest in possibly deploying the system once it is fully

implemented in the County Tax Office. (Pending)

3-PMO Sabrina 1-

Project-

Z07

Voting System

RFP and ePoll

Book RFP rollouts

2019-06 EPollBook: Completing system configuration and set-up in preparation for Early Voting is in progress. The ePoll

Book solution will be implemented for use during the May 2019 Election.

Voting System: Vendor submitted updated BAFO on 02/26/19. Contract negotiations and review via ADA Ben

Stool are still underway. Per follow-up with ADA Stool on 4/5/19, he noted that he will provide an update the

week of 4/8/19.

3-PMO Shirley 1-

Project-

Z08

Juvenile

Assessment

Project

2019-07 A secondary training facility assessment has been provided to the Juvenile Department leadership. A meeting was

scheduled with Juvenile Department stakeholders on 4/3/19 to discuss the alternate training facility, PACT liaisons

for the Juvenile Department units and firming up of scheduling for the Assessment staff training. (In progress).

Training Schedule: 1) Implementation Team training: 4/30/2019 – 5/2/2019 & 2) Stakeholder training: 6/7/2019.

Assessment/Case Planning: Tentatively scheduled for the period 6/24/2019 – 7/26/2019 for Juvenile Department

supervisory and line staff.

3-PMO Stephanie 1-

Project-

Z09

HHS

Bioterrorism/LIS

Lab Upgrade

TBD 4/04/19 – Only one RFP bid responses received. Networking with County Purchasing to confirm the next steps.

3-PMO Peju 1-

Project-

Z11

County-wide

Digitization

Project – Phase I

with Records

2020-07

Have drafted an SOW to identify a consultant to assist with the Digitization Initiative component of this effort and the

SOW is currently under review with the County Purchasing Office. In the process of confirming the points of contact

for all of the impacted Departments being relocated back to the Records Building. One of the key project goals is to

eliminate to the degree possible the amount of paper files no longer needed, per the State public records retention

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Attachment B - County IT Progress Forward Report - 20190409 - ver001 Page 7

Building

Relocation

guidelines. Another key goals is to identify the paper print processes in each of the impacted Departments which can

be transitioned to digital ones.

1-Ops Gayle 2-

Platform-

F

ASE-OnDemand

Rollout

2019-05 COMPLETED.

1-Ops Gayle 2-

Platform-

H

eFax Rollout 2019-04 Have completed the documentation review so that these instructions can be published to the rest of the County.

Expect to publish the instructions the week of 4/8/19. (In progress)

1-Ops Shane 2-

Platform-

I

IT Infrastructure

Modernization

Initiative

2019-09 PC Replacements Phase III (County-wide) – Additional deployment services currently in the bidding process by

County Purchasing. Pending the bidding process being concluded, expect to present a recommendation to the

Commissioners Court in May 2019 so that the deployment process can be restarted in earnest. PC Replacement (Phase V – DCSO MDCs) – Rollout completed on 3/18/19 ahead of schedule.

Office 365 / Exchange Online preparation work – With County IT’s accounts migrated, continue with developing

plans to complete the migration of the rest of the County’s email accounts to the O-365 platform. Currently planning

O-365 MFA deployment and then will continue with the rest of the mailbox migrations after the MFA IT Pilot for

the Microsoft online applications. Windows Server OS v2016 Upgrade - 28 servers have been upgraded / retired. 10 servers remain (half related to

Exchange.

Windows SQL Database v2016 Upgrade for the Civil Courts environment – Stages #1 - #3 are completed and

Stage #4 is 50% complete and the upgrade is to be completed by 7/30/19. Currently, the upgrade has been paused in

order to complete a corresponding hardware maintenance item. The expected “re-start” date of the Project is

4/15/19. (In progress)

Network – Working on removing public Internet traffic to a separate circuit. Contract with FiberLight is still under

review at the Civil DA’s Office. Nutanix – Order for redundant Civil – Infrastructure for Carrolton site has been delivered. Scheduling

completion of its installation with the Nutanix Team.

Video Conference System - Video Magistration system quote and statement of work have been received and

reviewed internally. Currently planning to place on the Court Agenda for 5/7/19 pending the review of the

Agreement by the Civil DA’s Office. (Pending)

Network Closet UPS – Per the proposals received for upgrading the network closet UPS platforms, expect to submit

a corresponding briefing to the Commissioners Court on 5/7/19. (Agreement in review at the Civil DA’s Office.)

L1TF Exploit - Team working to provide plan to deploy solution for Test / Dev Servers. (In progress)

County System Compliance:

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Attachment B - County IT Progress Forward Report - 20190409 - ver001 Page 8

MFA – In order to obviate using personal cell phones to fully implement this functionality, County IT, per the

Court’s approval, has acquired several “beta” physical tokens items for testing with the on-hand Microsoft InTune

product. Also, per the Court’s approval on 3/19/19, have engaged Integration Partners to assist with the preliminary

configuration of the system to use the tokens. (In progress) Mobile Device Management – Per the CIO’s follow-up discussions with the IT Operations Chief and CISO on the

draft policy, note that other referenced policies in the draft need to be updated and submitted to the Court

simultaneously for adoption. (In progress)

Network Closets – o New magnetic lock installation is still underway and will begin reporting the remainders in subsequent reports

until all of the locks are installed. Still working to install the new wireless network to be used for the synching of

the door access. o Cisco Switch Replacement – Currently confirming infrastructure for replacement in this fiscal year. (In progress)

2-Apps Tamica 2-

Platform-

J

KRONOS upgrade 2019-04 The upgrading of the clocks at HHS and the Forensics Buildings is in progress. The next locations for clock

upgrades will be Henry Wade and JJAEP Buildings (In progress).

Have 24 of the 54 new clocks remaining for installation.

1-Ops Shane 2-

Platform-

L

Platform

Stabilization

2019-03 (Will

remove this

row after the

ITEGC

Meeting on

4/9/19)

The IT Senior Leadership met with Ms. Shannon Chen of DFWT, the IT Service Desk provider, to review the

IT Service Desk Annual Report for CY2018 and to chart next steps to improve the overall IT service delivery.

COMPLETED the implementation of the Presidio network consultant’s recommended network changes for

data network optimization.

NEMO-Q queuing system stabilization by the vendor – COMPLETED and transitioning into production support.

COMPLETED – the restoration of the cellular booster coverage on FCCB 1st Floor, particularly for the

Meeting Room A-5. AT&T will be making additional changes for the permanent resolution for this coverage over

the next few weeks.

2-Apps Richard 2-

Platform-

M

Microsoft

Enterprise

Mobility Suite

Deployment

TBD In light of the 2-Factor Authentication needed for the CJIS compliance effort, have temporarily placed this on hold while

the OATH hard token pilot is addressed. (Pending)

1-Ops Gayle 2-

Platform-

N

Mass Notification 2019-04 System has been deployed and sign-up is underway. Once the sign-up process has been completed, we plan to retire

the existing Everbridge system. (In progress)

HipLink broadcast for Sheriff’s dispatch is currently awaiting customer feedback ( In progress)

2-Apps Demond 2-

Platform-

P

OnBase Document

Management

System Rollout

TBD Tax Office – Policies – In light of the closure of the tax collection season, the User Acceptance Testing by the Tax

Office has resumed. Project is “On Track” as a new resource has been assigned for completion. (In progress)

Human Resources – Personnel Files - Working sessions in progress to gather user/Department requirements. (In

progress)

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2-Apps Richard 3-Plans-

B

Enterprise GIS

setup

TBD County IT Applications is to provide the plan details to County Public Works for their review and comment prior to

briefing the plan and corresponding MOU with the City to the Commissioners Court, tentatively scheduled for

5/21/19. (In progress)

5-

Admin

Vic 3-Plans-

C

MTF budget audit

and structuring

2019-08 Per follow-up with the County Purchasing Office, have re-confirmed the information in the proposed RFP for its

release for bid, per the Commissioners Court’s previous approval to do so. (In progress)

4-

Security

Michael

A.

3-Plans-

D

Cybersecurity

Training &

Awareness

2019-10 Conducted an internal phishing email campaign for the County Staff during the week of 4/1/19 to continue

efforts to raise the County end-users’ level of cybersecurity awareness.

In concert with the County OHSEM, planning to engage the Texas A&M University Cybersecurity Division

(TEEX) to assist in the planning to conduct a cybersecurity tabletop exercise for the County Senior Leadership for

the October 2019 Cybersecurity Awareness Month activities. The planning meeting with TEEX to define the scope

for the exercise will take place on Wednesday, 4/10/19 at Panoramic Circle. (In progress)

5-

Admin

Vic 4-

People-A

Vacancies N/A Will continue to move forward with activities to fill the other vacancies (i.e., Senior Voice Engineer [approved by the

Court on 10/2/18], IT Senior Network Engineer (x2), IT Network Engineer, the IT Senior Server Administrator and

the IT VoIP Technician). (In progress)

The Security team has identified a lead candidate for the vacantbthe IT Senior Security Analyst position and expect

to extend a jopb offer in April 2019 pending the HR items being satisfied. (In progress)

5-

Admin

Vic 4-

People-C

Staff Recognition

and Development

N/A Hosted the Quarterly IT “All Hands” Meeting on 3/26/19 to note to and share with the IT Team the new IT

members joining since the last meeting, those receiving County Service awards, those recognized by the

Commissioners Court, the IT Chiefs’ update on the major initiatives and the CIO’s insights on plans for the

future (i.e., update of the IT Strategic Plan for FY2020 – 2024, Digital Transformation Initiative, Records

Building Relocation in CY2020, IT Staff Professional Development Planning, etc.).

Per County IT’s recommendation to the Commissioners Court, the Court approved on 4/2/19 the budget for

IT “back Office” training and approved the County Purchasing Office to proceed with identifying and selecting a

training service provider.

For Course Year 2019-2020, intend to recommend Richard Ballard to attend the online National Certified

Government CIO Course presented by the University of North Carolina School of Government Center for Public

Technology. (In progress)

The IT Leadership is in the process of developing a program for the applicable IT Staff to periodically visit the

County Departments to be briefed in greater detail on their operational business process. (In progress)

The IT Project Management Office, via the IT Change Management (CM) process, will be scheduling a repeat of

the IT Infrastructure presentations to the IT CM Team for the 4th Tuesdays of the month, starting in April 2019. (In

progress)

CIO will be hosting and facilitating a “Principles of Leadership” Course for the new IT Managers in April 2019.

Acknowledged the County Service Anniversaries of the following IT Team members;

Ex Alba, IT Telecommunications Specialist (30th) – 12 years!!!

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Attachment B - County IT Progress Forward Report - 20190409 - ver001 Page 10

Darryl Campbell, IT Project Manager (4th) – 8 years

Demond McLennan, IT Senior Systems Analyst (18th) – 6 years

Ed Patterson, IT Senior Developer (30th) – 4 years

David Hanenburg, IT Technical Support Analyst (2nd) – 1 year

Silvia Rosales, IT SSRS Developer (2nd) – 1 year

5-

Admin

Vic 4-

People-D

IT Organizational

Review

2019-09 The IT Senior Financial Analyst has completed the preliminary review of IT expenses as part of the

preparations for the FY19-20 IT Budget submission in CY2019.

Per the efforts to prepare the FY2019-20 MTF Budget proposal, the IT Senior Financial Analyst met with the

IT Senior Leadership to complete the budget draft and has submitted it to the County Budget Office on

4/5/19.

In discussions with the County Administrator’s Office on an IT organizational change for the IT Security Team,

proposing that the three IT Operations Team members who were assigned full time to the IT Infrastructure

Compliance Team be permanently reassigned to the IT Security Team and that their positions be reclassified as part

of the IT Network Security function. (Pending)

Have initiated the update of the IT Strategic Plan for FY2020 – 2024 for presentation to the Commissioners Court

for consideration and approval as part of the FY2020 Budget development process. Expect to emphasize a total

digital transformation for County operations coupled with secure and compliant technologies, including leveraging

to a much greater degree Cloud-based systems, workflow automation, business analytics, mobile technologies,

increased Staff professional development and increased coalescing of functions on to common IT infrastructure for

greater service delivery throughout the County as an enterprise. (In progress)