team dynamics & global leadership in the new … dynamics & global leadership in the new...
TRANSCRIPT
PMINJ Chapter
International Project Management Day
05 November 2015
Shobhna Raghupathy MS, PMP
Proficient Project Consulting Inc
Team Dynamics & Global
Leadership in the New Millennium
Team Dynamics & Global Leadership in the
New Millennium
Shobhna Raghupathy MS, PMP
Proficient Project Consulting Inc.
Agenda
• Project Management Today
• Team Dynamics
• Leading Virtual Teams
• The Generation Gap & Workplace dynamics
• What is Leadership?
• Millennium Leadership Trends
• Strategies for the Millennium
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World of Project Management
• Global & Virtual
• Collaboration and Teamwork (High Performance Teams)
• Cultural Intelligence
Organizational Culture
Region / Country Culture
Multi-generational culture
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Collaborative Project Environment
Clients
Organization
Culture
Media
Environment
(Social, Political, Legal )
Requirements Business
Strategy
Suppliers
5
Team Dynamics
• Team Personalities
* Myers Brigg, SDI
• Team Development
* Tuckman’s model
• Team Types
* Co-Located
* Virtual
* Hybrid
• Team Composition – The Generation Gap
* Boomers, Gen X, Gen Y
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F2F teamwork – Scrum Team
Team development theories
Tuckman’s model
Tubbs theory
McGrath’s TIP theory
Co-Located Teams
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Virtual Teams
* Definition – Physically separated but linked thru communication,
* PMI Statistics
* Virtual Team Values – Diversity, Productivity, Virtual prototyping
* Challenges of Virtual Teams – lack of personal connection,
disconnect from big picture, facilitating meetings not easy
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Lead Differently – define direction, formalize roles & responsibilities
3 Cs – Context, Community, Co-activation
Achieve Clarity - on goals, process & roles
Building Trust - measured in terms of reliability based on geography
Establish Communication Charter- keep member aligned thru
communication
Leverage Technology – tools to keep members connected -
communicate & collaborate
Decision Making – explicit description of how decisions will be made
Virtual Teams - Strategies for success
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Virtual & Co-located
Team members from different companies
MIT 4 Capabilities Leadership Framework
Sensemaking, Relating, Visioning, Inventing
Hybrid Teams
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Generations in the Workplace – The Power of Three
Baby Boomers 1946-1964 76M
Gen X 1965-1979 46M ~ 50M
Gen Y 1980-2000 78M ~ 88M
The Generation Gap
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“I have a new rule. I will not attend meetings that start after 5 pm. I have a life”
“So I told my boss – If you’re looking for loyalty – buy a dog”
“He has no work ethic. He is just a slacker. At his age, I was grateful I had a job”
Generation Game …
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Born: 1946 to 1964
Teens: 1959 to 1983
Today (2015): 51 to 69 years old
Children of Causes and Revolution
Baby Boomers
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Vietnam War
Widespread protests, Civil Rights movements
Assassinations of idealistic leaders - Kennedy and King
Promote Equality
Baby Boomers – Defining Events
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Anti- Authoritarian – Participative Management
Work to Live (Exciting adventure)
Job Title & Compensation
‘You are valued / needed’
.
Baby Boomers – Workplace
Characteristics
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Baby Boomers!
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Born: 1965 to 1979
Teens Years: 1978 to 1998
Today (2015): 36 to 50 years old
A Diverse Group of “Friends”
Gen X
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End of the Cold War- fall of the Berlin Wall
Entry of woman into the workforce
Increase in their parents’ divorce rate
Growth of the internet
Gen X -Defining Events
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Anti- institution – MBO
Information-rich & Entrepreneurs
Invented the term work-life balance
‘Do it your way’, ‘Forget the rules, get end results’
Gen X – Workplace Characteristics
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Generation X
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Born: 1980 to ~2000
Teen years: 1993 to mid 2010s
Today (2015): 15 to 35 years old
Upbeat and Determined
Generation Y(Gen Y)
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Terrorism: 911 World Trade Center, Oklahoma City
School Violence: Columbine, Virginia Tech
Natural disasters - Global Warming, AIDS and other pandemics
Ubiquitous technology
Gen Y – Defining Events
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Work is means to the end
Participative style
Digital communication only
Instant feedback (instant gratification)
‘You will work with creative people'
Gen Y – Workplace Characteristics
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Generation Y
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connected-anywhere-anytime- multi-tasked-through-anyapps- or-gadgets-I-choose-regardlessof- official-policy-so-just-deal-with-it !
Gen Y – a new definition!
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Less Meetings
Shorten Workday
Redefine Retirement
Higher Starting Salaries
Reinvent Performance Review
Gen Y & Workplace Changes
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A fundamental state. A learning continuum. To me, leadership is multifaceted …
Vision – Realistic, Clear values & Attractive future Motivation – Myers-Brigg, SDI Execution – Follow-through is the cornerstone
Know the people and business Reward the Doers
Leadership is …
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Two distinct changes
Vision to Implementation
Workplace values & Emotional intelligence
Leadership in the Millennium
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Leadership as a Collective Genius - Kellogg’s Leadership Model
Collective leadership– Linda Hill
Collective Leadership
Purpose
Why we exist
Rules Of
Engagement
How we interact with others
Shared Values
What we agrees is important
Creative Abrasion
Creative Agility
Creative Resolution
Exhibit 1: Willingness to Innovate
Exhibit 2: Innovation Ability
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Total Leadership - Stewart Friedman
Leading from behind
Future Leadership Landscape – Leaderships Online
Hierarchical Vs Network (Malcolm Gladwell ) -
Other Millennium Leadership Trends
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Shift 1: From Harmony to Identity
Shift 2: From team work to Collaborate
Shift 3: From Job security to growth
Shift 4: From support the work to supporting the
worker
Shift 5: From worker to explorer
Shift 6: From work & life to working and living
Changing Workplaces – 6 Shifts
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Listen & learn
Adapt policies to deal with generational diversity.
Accelerate experiments with social
networking
Organizational Changes
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PMI Market Development, August 2010 Global Populations – Generational Shift Generations in the Workplace Training & Development Marketing to Generations
PMI Study
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0
10
20
30
40
50
60
70
80
90
100
North America Western Europe Latin America China India
Gen Z
Gen Y
Gen X
Boomers
Global Distribution of the PMs by Generation
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Engage the future workforce
Recruit, retain and train
Motivation in the millennium
Mentoring the new workforce
Strategies for the Millennium
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New assumptions about how the world works
Differing motivations driven by the varied roles work plays in our lives
The new diversity: individual needs and preferences
Workplace strategy for the future workforce
Engaging the future workforce
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Recruiting & Retaining the Generational Workforce
Communication Strategy – The Flight from Conversation
Recruiting, Retaining & Training
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Age & Generations Study
Make job offer about them
Interesting workspace
Money – remuneration growth
Flexible hour
Motivation in the Millennium
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Reverse Mentoring HP Case Study
Group Mentoring Dare2Share Mentoring at AT&T
Anonymous Mentoring – Why Stop with One Mentor?
Mentoring the New workforce
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Focus on Innovation via collaboration
Manage the differences effectively
Create Workplace choices
Appreciate the strengths
The Final Word …
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References
Hill L, Brandeau G, Truelove E & Lineback K. (2014, June). Collective Genius. Harvard Business Review. I 6(6), 94-102.
Cohen William.A.(2010). Drucker on Leadership – New Lessons form the Father of Modern Management. California: Jossey Bass.
Terreberry, S. (1968). The evolution of organizational environments. Administrative Science Quarterly, 12(4), 590-613.
Dunning D. (2000). Leadership in the Millennium. Retrieved on 7/5/2014 from http://education.jhu.edu/PD/newhorizons/lifelonglearning/workplace/articles/leadership-in-the-millenium/
Dinh, J., Lord, R., Garnder, W., Meuser, J., Liden, R.C. & Hu, J. (2014). Leadership theory
and research in the new millennium: current theoretical trends and changing perspectives. Leadership
quarterly. 25 (1). pp. 36-62.
Harvard Business School Publishing.(2010). Leading Virtual Teams. Massachusetts: Harvard Business Press
Ancona D.(2005). Leadership in an age of uncertainty. Retrieved on 8/11/14 from mitleadership.mit.edu
Ferris S.Maria(2010).What Really works: Building Corporate Culture for the new Millennium. Retrieved on 9/4/12 from www.wmmsurveys.com/Company Culture.pdf
Gen Y in the Workforce,” Harvard Business Review case study, February 2009 by Tamara J. Erickson Managing Generation Y by Carolyn A. Martin and Bruce Tulgan (Paperback - Jan 2001) Bridging the Generation Gap: How to Get Radio Babies, Boomers, Gen Xers, And Gen Yers to Work Together And Achieve More by Linda Gravett
and Robin Throckmorton (Paperback - Jan 15, 2007) Generation Me: Why Today's Young Americans Are More Confident, Assertive, Entitled--and More Miserable Than Ever Before by Jean M.
Twenge (Paperback - Mar 6, 2007) GitNit Right with Millennials, An Intimate Look at What Matters Most to the Biggest Generation In History by Deloris Valdez Jarvis (Paperback -
Jul 28, 2008) Millennials Incorporated (2008) (Paperback) by Lisa Orrell (Author) Mind Your X's and Y's: Satisfying the 10 Cravings of a New Generation of Consumers (Hardcover) by Lisa Johnson (Author) China's Generation Y: Understanding the Future Leaders of the World's Next Superpower by Michael Stanat From Boomers to Bloggers – Success strategies across generations by Misti Burmeister. Synergy Press, 2008. PMI Volunteer Strategy Meeting - PMI Market Development, August 2010 Generations at Work: Managing the Clash of Veterans, Boomers, Xers and Nexters in Your Workplace by Ron Zemke, Claire Raines, Bob
Filipczak. Amacom NY.
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Your name Shobhna Raghupathy
Your email [email protected]
Your phone 678 576 9449
Contact Information