TEACHERRESOURCE

RealIndustryJobInterviewsisaworkreadinessprogramthatassistsstudentsindevelopingjobsearch,resumewritingandinterviewingskills.

ThisprogramisforyoungpeopleinDarebin,MorelandandYarra,asaninitiativeoftheInnerNorthernYouthEmploymentTaskforce.

Acknowledgements

TheRIJIProgramwasdevelopedbyEppingSecondaryCollegeandtheRMITUniversityYouthandCommunityPartnershipgroupin2006.

TheinitiativehassinceexpandedacrosstheInnerNorthernLLENregionwithsupportfromthe3localcouncils,communityagencies,andlocalbusinesseswith25schoolsparticipatingin2016.

ThisteacherresourcehasbeendevelopedincollaborationwithRealIndustryJobInterviews(RIJI)SteeringCommitteemembersandhasbeenrevisedanumberoftimestokeepupwithcurrentemploymentandrecruitmentpractices.Wethankeveryonewhohasmadeacontributiontothisresource.

INLLENversion#3createdJune2016.

TheRIJIinitiativeisanintegralpartoftheJobsforYouthCampaigndevelopedbytheInnerNorthernYouthEmploymentTaskforcetoimprovejobreadinessskillsofyoungpeople.

2 RIJIRealIndustryJobInterviews

CONTENTS

Introduction 4Programchecklist 57weekprogramoutline 6Lesson1–SelfAssessment 7

Studentprogramsurvey 9Identifyingstrengthsandskills–onlineactivity 11Exploringcareers 12Identifyingstrengthsandskills–cardsactivity 13CareerAspirations 14ResumeBuilderdocument 15

Lesson2–JobSearching 18Findingajob 20BecomeamemberoftheJobsforYouthTalentCommunity 21Chooseajobofinterest 23Analyseajobadvertisement 24

Lesson3ApplyingforaJob(session1) 26Powerwordsandstatements 28ResumeWriting 30Resumes,whatNOTtodo 33Writingyourresumedraft 34

Lesson4–ApplyingforaJob(session2) 35Otherapplicationprocesses 37Coverletters 358

Lesson5–Preparingforaninterview(session1) 40Stepstoprepareforaninterview 42Prepareresponses 43Interviewperformancetips 44Commonlyaskedinterviewquestions 45Demonstrateaninterview 46

Lesson6–Preparingforaninterview(session2) 47Interviewettiquette 49Managingstressinaninterview 50Interviewquestions 51UsingS.A.OResponses 52Interviewevaluationform 53

Lesson7–Aftertheinterview 55EmployerExpectationsintheworkplace 57

MappingtoVictorianCareersCurriculumFrameworkandotherCurricula 59PartnersoftheRealIndustryJobInterviewProgram 68

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RIJIRealIndustryJobInterviews

INTRODUCTIONAboutRealIndustryJobInterviews(RIJI)isaworkreadinessprogramthatassistssecondarystudentsindevelopingjobsearch,resumewritingandinterviewingskills.TheProgramisdeliveredaspartofaschool’scurriculumthroughoutaseriesofguidedlessonplansandculminatesinaface-to-faceinterviewwithalocalvolunteeremployerduringaRIJIevent.

Duration:Aminimumofsevenweeksin-classAttendanceattheinterviewevent

Suitability:Years10-12,VocationalEducationTraininginSchool(VETiS)qualificationorVictorianCertificateofAppliedLearning(VCAL)

DeliveringtheRIJIPrograminyourschoolPDeventBeforetheProgramcommences,participatingteacherscometogetherforapresentationoftheprogramoutline,andhowthisresourcewillsupportlessonplanning.Thesessionisalsoanopportunitytoshowcasegoodpracticeexamplesfromotherparticipatingschools.

InclassprogramdeliveryThesevenweekinclassprogramissupportedbythisresourcewhichhasbeendevelopedbyasteeringcommitteeoflocaleducatorsandrecruitmentandHRspecialists.Thisresourceinformsteachersabouttheprogramstructure,deliveryoptionsandresourcesrequired;itdetailsthenecessarypreparationfortheinterviewandincludesactivitiesfortheclassroom.

It isrecommendedthattheProgrambedeliveredasaseriesofsevenlessons interm3.DuringtheProgram, students will get hands on experience with job searching, resume and cover letterpreparation and interviewpreparation. Studentswill select a real job advertisement of interest onwhich tobase theirpracticeapplication.Towards theendof theProgram,studentsare requiredtosubmitapackageincludingtheirselectedjobadvertisement,theirresumeandacoverletter.

MockintervieweventAmockintervieweventwillbeheldinTerm4foreachregion(Darebin,MorelandandYarra).Studentswillundergoanindividualmockinterviewwithvolunteerlocalindustryandbusinessrepresentatives.Attheinterviewastandardsetofinterviewquestionswillbeusedandtheinterviewerswillprovidestudentswithbothverbalandwrittenfeedbackontheirperformanceandresumequality.

LinkingyourschoolwithanindustrypartnerTheRIJIProgramcanbedeliveredinpartnershipwithlocalrecruitmentandhumanresourcesprofessionals.Thesepartnershipsareeffectiveforstudentstogaininsiderknowledgeoncrackingthejobmarket,andaimtolinkschoolswiththebroadercommunity.Itisrecommendedthattheseco-deliveredsessionstakeplaceinlesson4,5and6.

UsingthisresourcePagesofthedocumentarelabelledas4LESSONPLANor4HANDOUTtoindicatewhichpagesareforteacherplanning,andwhichcanbedistributedasinfosheetsoractivitiesforstudents.Schoolsareencouragedtoundertakepartsofthisprogramonlineoncomputerordevice,toreflectthedigitalnatureofmanyindustry’srecruitmentprocesses.Someonlineonlyactivitiesaremarked.

4 RIJIRealIndustryJobInterviews

PROGRAMCHECKLIST

Term2

4 TeachersattendPDevent

Term3

4 ProgramdeliverycommencesatthestartofTerm3(recommended)

4 StudentsworkthroughLessonPlansinRIJITeacherResource4 Studentsregisteronthewww.jobsforyouth.com.auwebsite

4 Studentsselectarealjobadofinterestthatissuitabletotheirlevelofexperience4 Studentsthenneedtocomplete:

- Resumeandcoverletterinresponsetotheirselectedjobadvertisement

4 TeacherscollectandsendstudentapplicationstoRIJICoordinatoratINLLENbythedeadlineincludingacopyofthefollowing:

- Resume- Coverletter- Selectedjobadvertisement- Asummarysheetofallparticipatingstudents’names,yearlevelandtitleofjob

selected.Thisshouldbeprovidedasbothanelectronicandhardcopyversions

4 Pleasebringacopyofthestudentapplicationtobringalongontheinterviewday.4 Evaluationsurveyswillbedistributedtoparticipatingteachers,studentsandindustry

volunteers.Pleasereturnthesurveysshortlyaftertheintervieweventtoensurefuturecontinuousimprovementofthisprogram.

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RIJIRealIndustryJobInterviews

7WEEKPROGRAMOUTLINE Lesson1:SelfAssessment

4 StudentRIJIProgramSurvey4 Identifyingskills–OnlineActivity4 Exploringcareers4 Identifyingskills-Matchingskillstocareers4 Careeraspirations4 ResumeBuilderpart1

Lesson2:JobSearch

4 Findingajob4 BecomeamemberoftheJobsforYouthTalentCommunity4 Chooseajobofinterest4 Analyseajobadvertisement

Lesson3:ApplyingforaJob(session1)

4 Powerwordsandstatements4 ResumeBuilderpart34 Resumewriting4 Resumes,whatNOTtodo4 Firstdraftofresume4 CreateanAirCV

Lesson4:ApplyingforaJob(session2)

4 Otherapplicationprocesses4 Coverletters4 Workshopresumeandcoverletterdrafts

Lesson5:PreparingforaJobInterview(session1)

4 Stepstoprepareforaninterview4 Prepareresponses4 Interviewperformancetips4 Commoninterviewquestions4 Demonstrateaninterview

Lesson6:PreparingforaJobInterview(session2)

4 Interviewetiquette4 Managingstressinaninterview4 Practiceinterviewwithpeers

Lesson7:AftertheInterview4 Reflect&ReviewofInterviewFeedback4 Workplaceexpectations4 StudentRIJIProgramSurvey

14

24

34

44

54

64

74

*

*

*

*Theselessonsmaybeco-deliveredwithanindustrypartner

6 RIJIRealIndustryJobInterviews

SelfAssessment4 StudentRIJIPre-ProgramSurvey4 Identifyingskills–OnlineActivity4 Explorecareers4 Identifyingskills–Matchingskillstocareers4 Careeraspirations4 ResumeBuilder(part1)

LESSON

LearningIntention:Thelearnerhasidentifiedthebroadrangeofskillswhichtheycanbringtoajob.

ONE

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RIJIRealIndustryJobInterviews

LESSON1–SelfAssessmentFocusInthisintroductorysessionstudentsexplorecareeraspirations,andidentifyskillsthattheycanbringtoajob.

Studentoutcomes- Understandthevalueofworking- Insighttothebroadnumberofcareersconnectedtolearningareasofinterest- Identifyjobrelatedskills-andthosetheyrecogniseasrelevanttothemselves- Identifypersonalcareergoals

Outline

1. StudentRIJIProgramSurveyAsapartofourcommitmenttoensuringtheRIJIProgramcontinuestoimprove,andtomeasurestudents’progress,werequirestudentstocompleteapreandpostprogramsurvey.PleasehaveyourstudentscompletethestudentRIJIsurveypriortoandaftercompletingtheRIJIProgram.Theaimisforstudentstoassesstheirskillsandknowledgerelatedtointerviewpreparation.

2. Identifyingskillsandstrengths–OnlineActivityInthisonlineactivity,studentsundertakethemyfutureinterestsandskillsquizzestohelpidentifytheirtopstrengthsandskills.

3. ExplorecareersInthisonlineactivity,accessthemyfuturewebsitetoexplorecareerssortedbylearningarea.Identifythebreadthofcareersassociatedwithasinglelearningarea,andnotethepathwaysrequiredtoobtainthesecareers.

4. Identifyingskills-MatchingskillstocareersAnactivitytoconsidertheskillsrequiredforspecificcareers.

5. CareeraspirationsOpenadiscussionaboutthevalueofworkingandstudents’shortandlongtermjobandcareeraspirations.

6. ResumeBuilder(part1)StudentscompletepartoneoftheResumeBuildinghandout,‘Summaryofyourskills’and‘Objective’onpage13.Studentswilladdtothisdocumentthroughoutthefirstthreelessonsoftheprogram.Thefinaldocumentwillhelptoshapestudentsresume,coverletter,interviewanswersandwillhelptobuildagreaterunderstandingofthetypeofjobtheywishtotarget.OutputsResumeBuilderpart1completed.

4LESSONPLAN

8 RIJIRealIndustryJobInterviews

StudentRIJIProgramSurvey

Printthefollowingpageandhavestudentscompletethesurveyatthebeginningoftheprogram.Takethedocumentbackandfileit.

ClosertotheintervieweventinTerm4,onesurveymonkeylinkforthefinaldatacollectionwillbeprovidedtoteachers.Distributethislinktoeveryparticipatingstudenttoaccessthesurvey.

Assoonaspossibleaftertheevent,havethestudentsaccessthesurveymonkeylinkandentertheiranswerscollectedonthedocumentinstep1,andentertheirnewresponsesforthepost-programperspective.

Pleasenotethatthesurveymonkeylinkcanonlybeaccessedonceperperson,soitisn’tpossibleforstudentstosavetheirsurveyentrymidwayandreloadthesurvey.

Youmaywishtoallocatetimeinclasstogetthesurveyresponsesenteredintosurveymonkeysoonaftertheevent.Thiswillhelpustoquicklyprovidethereportbacktoallparticipatingschools.

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RIJIRealIndustryJobInterviews

Findentrylevellocaljoblistingsand30+eventsandtrainingopportunitiesforyoungjobseekersatjobsforyouth.com.au

4 HANDOUT

STUDENTRIJIPROGRAMSURVEY

StudentName:___________________________________School:_______________________________________

YearLevel:____________________Subjectarea___________________________________

TheRIJIprogramisdesignedtohelpyoubuildyourjob-seekingandapplicationskills.

Pleaseselfscoreyourselfonthefollowingstatementsbelowbyhonestlyratingyourcurrentskillsandknowledgebeforestartingtheprogram.YouwillbeaskedtoselfscoreyourselfagainaftercompletingtheRIJIprogram.

Pleaseindicatehowmuchyouagreeordisagreewiththestatementsbelow.0=stronglydisagree,5=stronglyagree.

BeforeProgram AfterProgram

Iunderstandwhatemployerslookforinemployees. 012345 012345

IunderstandmycareeroptionsandwhatIwouldliketodointhefuture. 012345 012345

Iknowhowtolookforjobs. 012345 012345

Iknowhowtowriteagoodcoverletter. 012345 012345

Iknowhowtowriteagoodresume. 012345 012345

Iknowhowtoprepareforajobinterview. 012345 012345

IamconfidentIcandowellinajobinterview. 012345 012345

Iknowhowtocommunicatewellinaninterview 012345 012345

Teachers:Pleasecollectthestudentsselfscoresheetsaftertheratingtheircurrentskillsandknowledgebeforestartingtheprogram.PleasereturntostudentsandasktothenrateskillsandknowledgeaftercompletingtheprogramusingtheSurveymonkeylinkprovided.

10 RIJIRealIndustryJobInterviews

Identifyingstrengthsandskills-OnlineactivityUnderstandingyourstrengthsandskillsisanimportantfactorinyourjobsearchingprocess.Thisknowledgecan:

• Helpyoupickjobssuitedtoyou• Beincludedonyourresumeandcoverletter• Helpyoutoanswerquestionsaboutyourselfinajobinterview

Youmayrealisethatyouhaveskillsandattributesrelatingtoanumberofcareeroptionsthatyouhadpreviouslynotconsidered.Mostskillsaresuitedtoarangeofdifferentcareeroptions.

Onlineactivity

4 Takethemyfutureinterestsandskillsquizzes

1.Navigatetohttps://myfuture.edu.au/2.Createanaccount 3.Onthemenu(righthandside),clickon‘mycareerprofile’

4.Completethetwoquizzesunder‘interests’and‘skills’onthetopmenu

Thequizzesincludemultiplechoicequestionsandtakeapproximately5minuteseach

5.Aresultssummaryisgeneratedthatidentifiesadominantskillareaunderthecategoriesideas,people,things,anddata.

4 HANDOUT

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RIJIRealIndustryJobInterviews

ExploringcareersTherearesomanydifferenttypesofjobsoutthere,evenjobsthathaven’tbeeninventedyet!Itcanbedifficulttoimaginewhatjobsyoumighthaveinthefuture.Infact,manypeopleendupinacareertheyneverimaginedwhentheyfirstsetout.Agoodplacetostartthinkingaboutyourfuturejobsandcareersisbythinkingaboutyourpassions,andthingsthatyou’renaturallygoodat.FollowtheinstructionsbelowtoviewtheCareersBullseyes,andstartbychoosingalearningareathatyouenjoy.

Onlineactivity4 ExploreCareerBullseyes

1.Navigatetohttps://myfuture.edu.au/2.Onthemenu(righthandside),clickon‘Bullseyes’

3.Explorecareerpathwaysbyclickingonalearningareatheyenjoy

4.Thebullseyeisseparatedintofourlevels:fromschoolgraduateorCertIandII,tohighereducation.Insideeachlevelaresomejobexamples.Clickonajobtoseeanoverviewofwhatthatoccupationdoes.

5.Inthetopmenu,clickonpathwaystoseesomeexamplesofthetypesofpathwaysthatcanleadtothisjob.

4 HANDOUT

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4LESSONPLAN

Identifyingstrengthsandskills-Matchingskillstocareers

Thisactivityencouragesstudentstoconsidertheskillsrequiredforspecificcareers.Thisexerciseaimstohelpstudentsrealisethattheyhaveskillsthatrelatetomorethanonecareerpath.

4 MakeupcareercardsWriteavarietyofcareers/jobsoneachcard.Someideashavebeenprovidedinthelistbelow.Scatterthecardsonatablesothatthestudentscanwalkaroundthetabletolookatandselectvariouscareeroptions.

4 Identify5skillsAskstudentstowritedown5thingsthattheyrecognisethemselvestobegoodat.

4 MatchingskillstocareersAskthestudentstolookatthecareerscardsonthetableandtrytomatchthe5identifiedskillswith5careers.

4 BrainstormingfurthercareersandjobsAskthestudentstomakealistoffurthercareersorjobsthatrelatetotheirfiveidentifiedskills.

DiscussionDiscusstheresults,withstudentsgivingexamplesoftheirfindings.

Careers/JobsListAccounting Design MarketingAdvertising Drafting MechanicAgedCare Electrician MedicineAssetMaintenance Florist MultiMediaBaker FoodPreparation PanelbeatingBanking GovernmentServices RealEstateBarista(CoffeeArt) HealthWorker ReceptionistBeautyTherapy&Makeup Horticulture SalesBoilerMaking,Fitting&Welding HRorRecruitment Teaching/TrainingButcher Infotech Travel&TourismChef Legal WaiterChildCare Logistics,Supply&Transport WarehousingCustomerService Landscaping YouthWorkDefenceServices

Machining

SkillsSkillexamplestogetyoustarted:

• communication• creativethinking• innovation• technologyliteracy• teamplayer• organised• timemanagementskills• workswellunderpressure• problemsolving• takeinitiative• multitasking• researching

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RIJIRealIndustryJobInterviews

CareerAspirationsStudentsconsiderpersonaljobandcareeraspirations,bothshorttermandlongterm.

1.Openadiscussionaboutthetopicsbenefitsofworkingandjobaspirations

DiscussionPoints4 Howworkingcanbenefityou

• Gettingajobcansetyouonacareerpaththatnotonlybuildsskills,butbuildsconfidenceandselfesteem

• Financialindependencewillgiveyoumorefreedomandchoicesinyourlife• Thewholecycleofworkingandparticipatinginthewidercommunitywillenhanceyourlife

andmakeitmoresatisfyingandrewardingforyou• Valuableskillscanbedeveloped,sothatyoucanprogressalongyourcareerpathtoachieve

higherandbetterpaidpositions.

4 Jobandcareeraspirations• Dostudentshaveanyshortterm/longtermideasinmindforjobsandcareers?• Whatskillsaretheycurrentlydevelopinginajob,orsportsgroups,community

involvementorschoolandVETsubjects?

2.ResumeBuilder–part1Completepart1oftheResumeBuildinghandout‘Summaryofyourskills‘and‘Objective’settingaSMARTgoal.Thishandoutcanbefoundonpage13.(part2and3willbeusedinthelessonsthatfollow).

4LESSONPLAN

14 RIJIRealIndustryJobInterviews

ResumeBuilder-part1 Name: Date:

Mytargetposition:

4 Summaryofyourtopskills/strengths:yourtop4to6sellingpointsforthetargetposition

4 Objective:SetaSMARTgoaltodowithajob/careergoal,itcanbeashortorlongtermgoal

ASMARTgoalis SpecificMeasurableAttainableRelevantTimeBound

Mygoalis:

SPECIFIC MEASURABLE ATTAINABLE RELEVANT TIMEBASED

Whatisyourgoal?Includedetails

(who,what,when,where,how)

Howwillyouknowwhenyou

haveachievedthegoal?

Isthegoalachievable? Whyisthisgoalimportanttoyou

atthispointinyourlife?

Howlongwillyourgoaltaketoachieve?

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RIJIRealIndustryJobInterviews

ResumeBuilder-part2EmployersRequirementsFromthejobadyouhavechosen,whataretheemployer’stop3needsandhowyoumeetthem?

Employer’sneed#1:Yourexamplesthatyoumeetthisneed:

Employer’sneed#2:Yourexamplesthatyoumeetthisneed:

1.Employer’sneed#3:Yourexamplesthatyoumeetthisneed:

Experience

Experience:Whatexperiencehaveyouhadthatprovesyourabilitytodothejob?Startwithyourmostrecentexperiencefirst.Experiencescanbefromjobs,atschool,organisationorvolunteering.

Title Experience Dates

Example:

4 HANDOUT

16 RIJIRealIndustryJobInterviews

Education:Listanyrelevanteducationandtraining

QualificationsObtained Institution Dates

ResumeBuilder-part3PowerwordsandstatementsInresponsetoyourchosenjobad,createalistofpowerwordsandstatements:

4 HANDOUT

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RIJIRealIndustryJobInterviews

rearethejobs?

TWOJobSearchingLessonMaterials4 Findingajob4 BecomeamemberoftheJobsforYouthTalentCommunity4 Chooseajobofinterest4 Analyseajobadvertisement

LESSONTWO

LearningIntention:Thelearnerhaslocatedajobtotargetwhichisinterestingandrelevanttothem,andhasanunderstandingoftheadvertisement’skeyterms

18 RIJIRealIndustryJobInterviews

LESSON2–JobSearchingFocusHowtonavigatethejobmarket,choosingajobofinteresttobaseaRIJIapplicationon,andhowtoanalyseajobadvertisement.

Studentoutcomes- Understandingofavenuesforjobseeking- Identifyajobthatmatchestheirskillsandabilities- Abilitytoanalyseajobadvertisement,researchanemployerandunderstandtherequirementsof

thepositionadvertised

Outline

1. FindingajobOpenadiscussionaboutthepotentialavenuestoaccessjobsandopportunities.Supportedbythecontentonthepage18handout.

2. BecomeamemberoftheJobsforYouthTalentCommunityInthisonlineactivity,assiststudentstoregisteronthejobsforyouth.com.autalentcommunityandpractisejobsearchingtechniquesbykeyword,locationandindustry.

3. ChooseajobofinterestUsingthejobsforyouth.com.auwebsite,orotherjobsearchingtool,studentsselectajobofinterestthatissuitedtotheirskillsandabilities.Ifpossible,studentsthenresearchtheemployertodetermineifit’ssomewheretheywouldliketowork(someadspublishedbyrecruitersdon’tlisttheemployersname).

4. AnalyseajobadvertisementStartthissectionwithadiscussionaboutkeywordsinjobadvertising,describinghardandsoftskills.Studentsthenanalysetheirchosenjobadvertisementtoidentifythekeyword.Reportbacktotheclassorgroupsforadiscussiononthekeywordsdiscoveredandhowtheyindicatetheemployer’srequirements.

5. ResumeBuilderpart2Studentscompletepart2oftheResumeBuilderdocument(page14),sections‘EmployerRequirements’and‘Experience.’

OutputsMembershipofthejobsforyouth.com.auTalentCommunity

Jobadvertisementchosen–save/printacopyforthefinalsubmission

ResumeBuilderpart2completed(page14)

4LESSONPLAN

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RIJIRealIndustryJobInterviews

FindingajobTherearemanydifferentwaystofindworkandeachrequiresavarietyofskills.Manypeopleobtainworkthroughsomeonetheyknoworthrougha‘friendofafriend’,throughparentsorotherfamilyfriends.Moreoftenthannot,anapplicationhastobesubmittedforanadvertisedposition.

4 Ajobisanumbersgame.Themoreapplicationsyousubmit,themorelikelyyouaretobesuccessful.Trynottotakeknockbackspersonally.Keeptryingandstayaspositiveasyoucan.

Wheretolookforjobs:

PersonalNetworksCheckinforopportunitieswithpeopleyoualreadyknow• Familymembersandtheirworkplaces• Sportingclubs• Neighbours,friendsandacquaintances• Localbusinesses-tradespeople,pharmacy,retail,hospitalityandhealthclinics• Volunteeringexperiences

Online• www.jobsforyouth.com.auThisjobsearchingplatformisdesignedforyoungpeoplelivinginMelbourne’sinner

north,andhasafocusonentryleveljobsforyoungpeople• LinkedIn(au.linkedin.com)issocialnetworkingforjobs.Itcanbeusedby:- usingasajobsearchingplatform- followingemployersofinteresttokeepupdatedonwhenthey’rehiring,andlearningmoreaboutthem- networkingwithpeople,whetherit’sfriends,orhumanresources/recruitmentpeople- joininggroupstobroadenyournetworkorlearnmoreaboutyourindustryofinterest

• OtherMajorjobsearchingwebsitesinclude:seek.com.aucareerone.com.auindeed.com.augumtree.com.au

• Somelargercompaniesposttheirjobvacanciesdirectlyontheirownwebsites

Agencies/ProvidersThereareanumberoflocalagenciesthatsupportpeoplelookingforwork• ApprenticeshipandTraineeshipproviders:

agaustralia.com.auappsmatter.com.au/

• JobActivesAustralianGovernment'semploymentserviceproviders.YoucanfindalocalJobActivehere:https://jobsearch.gov.au/

• CentrelinkCentrelinkcanprovideyouwithjobsearchinginformationandidentifyifyou’reeligibleforprograms.

• LocalRecruitmentandEmploymentagenciesYoucanregisterwithrecruitersorsubmityourresumedirectlytotheirwebsite,orinresponsetoanadvertisedpositions.Tryandgetontherecruitersradarbycallingtofollowupyourapplication.

LocalKeepaneyeoutinyourlocalareainshopwindowsandcommunitynoticeboards.

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20 RIJIRealIndustryJobInterviews

BecomeamemberoftheJobsforYouthTalentCommunitySignupNavigatetohttp://www.jobsforyouth.com.au

4 Clickon‘JointhisCommunity’andclick‘Register’.AnotheroptionistoregisterwithFacebook.YoumustbeloggedintoFacebooktodothis.OnceregisteredyouwillreceiveanemailwelcomingyoutotheTalentCommunity.

4 Youcannowsigninandoutviathebuttononthetoprightofthepage:

SearchforjobsJobsforYouthaggregatesjobsfrommanywebsitespostingavailablejobsinMelbourne’sinnernorth.Localemployerscanalsopostjobsexclusivelytothewebsite.ThisallowsJobsfor

Youthmemberstoviewthesejobsbeforetheyappearelsewhere.

4Getstartedbyeitherbrowsingalljobs,click‘seeall’nextto‘LatestJobs’

4Ortypeinakeywordofajob/industryofinterestandclick‘go’

4Ifyouaresearchingbylocationalistofsuburbsandpostcodeswillappear4Youcanscrollthroughthelocationlistortypethefirstfewlettersofthesuburbtofindthelocation

youarelookingfor4Click toconductthesearch

BecomeamemberoftheJobsforYouthTalentCommunity-continued

AdvancedsearchTogetmorespecificresults,clickadvancedsearchandapplyfiltersbyindustry,locationandthedatetheadwasposted.Togetmoreresults,youcanbroadenthedistancefromyourlocation.Togetfewerresults,youcanselectanindustryorrestrictthetimesincethejobwasposted.

Notgettingtheresultsyouwant?Trytheseadditionalsearchtechniques:• addquotationmarksforspecificphraseseg.“customerservice”• usethetermsOR,AND,NOT(remembertousecapitalletters)tonarrowyoursearch.Someexamples:̵ Salesjobs,butIdon’tlikecars,Typein:salesNOTcars̵ Ilikecars,butI’mbetterwithcustomersthanmechanics.Typein:carsANDcustomer̵

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RIJIRealIndustryJobInterviews

CreateaJobAlertJobAlertscanbehelpfultonotifyyouassoonasajobsuitedtoyourinterestsisposted.Createonebydoingasearch,thenclicking‘createalert’.Now,assoonasajobispostedthatmatchesyoursearchcriteria,youwillimmediatelyreceiveanemailnotification.JobAlertscanbeusedfortwopurposes:

1-You’reinterestedinareallyspecificjobthatonlycomesuponceinawhile,forexampleworkinginanartgallery.Createanalertwiththesearchterm“gallery”,andassoonasajobwiththattermispostedyouwillbeamongstthefirstnotified.

2-Youhavecreatedasearchthatconsistentlybringsupjobsyoulike.Getanemailnotificationwheneveranewjobisaddedinthiscriteria.

PrintaJobBeaconJobBeaconsareprintablenoticesthatincludethedetailedjobdescription,aweblinkandaQRcode.Toprintajobbeacon,viewajobad,thenontherighthandsideunder‘sharethisjob’clickonPrintaJobBeacon.Onceyouhavefoundajobthatyouwouldliketopracticeanapplicationfor,printthejobbeacon.

ApplyingforajobIfajobhasbeenpostedbyanemployerexclusivelyontheJobsforYouthwebsite,whenyouclickonajobyouwillbeaskedtoenteryourdetails,uploadyourresumeandwriteacoverletter.

Ifthevacancyhasbeensourcedfromanothersite,youwillbetakentowhateversitethatis,andyouwillneedtoworkthroughtheirsystemtosubmittheapplication.Theprocesswillbedifferentaccordingtothesiteyouaretakento.

OtherfeaturesEventsjobsforyouth.com.auwilllisteventsandactivitieshappeningasapartoftheannualJobsforYouthCampaign.YouwillbeabletoviewandsignupforlocaleventssuchasBarista(coffeemaking)courses,resumebuildingworkshopsandmore.

SharingYoucanshareajobwithfriendsandfamilyviaemailandsocialmedia.WhenviewingtheJob,ontherighthandside,clickoneoftheoptionsunder‘sharethisjob’.Youcanalsoinvitememberstothecommunity,bynavigatingtothetopblackbar,clickon‘Community,thenclick‘invitemembers’.

ReceivecommunicationsAsamemberoftheJobsforYouthTalentCommunityyouwillreceiveemailnotificationsaboutlocalopportunitiesandactivitiestodowithfindingjobs.Youcanoptoutofthesemessagesatanytime.

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22 RIJIRealIndustryJobInterviews

ChooseajobofinterestDuringtheRIJIProgram,youwillchooseajobadvertisedonlineandpractiseanapplicationandinterviewforthatjob.Keepinmind,youareselectingarealjob,buttheapplicationandinterviewarejustforpractice.Gainingpracticeandconfidencewillhelpyoutosucceedingettingfuturejobs.

4 LocateaJobUsingJobsforYouthoranotherwebsite,locateajobadvertisementthatmatchesyourinterestsandabilities.Entrylevelroles,traineeshipsandapprenticeshipsareagreatplacetostartforthosenewtoworking.

Printacopyofthejobadvertisement.YouwillneedthisforyourRIJIapplication.Ifyou’reusingJobsforYouth,youcandothisbycreatingaJobBeacon(informationonPage20).

4 ResearchtheemployerIfyouknowtheemployersname,findoutmoreaboutthebusiness/organisationtodetermineifyouwouldliketoworkthere.Usethefollowingpointsasaguide:

4 Doesthecompanyhaveawebsite?Y/NAddress:

4 Investigatethecompany’ssize,productsorservicesthattheyoffer.Description:

4 Arethereothercompanieslinkedtothisone?

4 Arethereopportunitiesforpromotion,and/oraretheretrainingopportunities(isitaccreditedtraining?)

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RIJIRealIndustryJobInterviews

AnalyseajobadvertisementForthisactivity,studentscanusetheirselectedjobad,orusetheexampleadonthefollowingpage.

1.Openadiscussionabouttheprocessofanalysingajobadvertisement.

DiscussionPoints4 Analysingyourchosenjobadisimportanttounderstandwhattheemployerislookingfor,andwhat

thejobrequirementsare4 Thisprocesswillbuildtowardslaterwritingyourresumeandhelptorespondtoquestionsinthe

interview4 It’simportanttonotethatsomecompaniesandrecruitmentagenciesfilterapplicationsbyfirst

scanningthemwithkeywordmatchingsoftware.Somissingcriticalkeywordscouldmeanthatyourresumeneverevengetsseenbyanactualperson!

4 Whatarekeywords?• Explorehardskillsvssoftskills

Hardskillsarethemeasurablequalificationsthatyouhave.

Examples:SchooleducationLanguagesyoucanspeakAbilitytousecomputersoftwareAbilitytousemachinesandtoolsCertificates

Softskills,sometimescalledattributes,aremorerelatedtoyourpersonality–they’renotsomethingyoucanhaveacertificatefor!

Examples:OrganisedGoodcommunicationskillsConfident

• Understandingkeywordsisatwowayprocess.Wecanunderstandmoreaboutajobandemployerbasedonthekeywordsusedinanad,andtheemployercanunderstandmoreaboutusbasedonthekeywordsweuseinourapplications.

2.StudentsidentifykeywordsinthejobadGothroughtheadandhighlightthekeywordsused.

3.DiscussionOpenadiscussionaboutthefindingsofthejobadanalysis,andaskstudenttoconsideriftheycanrelatetothekeywords.

DiscussionPointsDiscussexamplesofthekeywordsyouhaveidentifiedinthead.

4 Lookingatthekeywordsidentified,whatkindofemployeearetheylookingfor?Whathardskillsandsoftskillshavebeenmentioned?

4 Canyourelatetoanyofthekeywords?Arethereexamplesoftimesyouhavedemonstratedthesethings?

4 Doyouseeanyskillsorinterestsyouidentifiedinlessonone?

4.ResumeBuilder–part2Completepart2oftheResumeBuildinghandout(page14-15),sections‘EmployerRequirements’and‘Experience.’

4LESSONPLAN

24 RIJIRealIndustryJobInterviews

SAMPLEJOBAD4 HANDOUT

25

RIJIRealIndustryJobInterviews

THREEApplyingforaJob(session1)4 Powerwordsandstatements4 ResumeBuilderpart34 Resumewriting4 Resumes,whatNOTtodo4 Firstdraftofresume4 CreateanAirCV

LESSON

LearningIntention:Thelearnerhasanunderstandingofhowtowriteanaccuratelyformattedandcomprehensiveresume,communicatingbestaspectsofthemselvestotheemployer

26 RIJIRealIndustryJobInterviews

LESSON3–ApplyingforaJob(session1)

FocusHowtousepowerwordsandstatements,andcreatingafirstdraftresume.

Studentoutcomes- Understandingofpowerwordsandstatements,andhowtheycanbetailoredtowardsan

application- Understandingofwhataqualityresumeshouldfeature,andabilitytopresenttheirskillsand

experiencesinaresumeformat- Abilitytopersonalisearesumeinresponsetothejobrequirements

Outline

1. PowerwordsandstatementsOpenadiscussionaboutwhatpowerwordsandstatementsareandhowtheycanboostaresume.BrainstormPowerwordsforthethreeindustrieslisted.Supportedbypage26handout.

2. ResumeBuilderpart3Completepart3oftheResumeBuildinghandout‘powerwordsandstatements’.Thishandoutcanbefoundonpage14-15.

3. ResumewritingHoldadiscussionaboutwhyaresumeisimportant.Reviewthe‘ingredientsforagreatresume’onpage28,andthesampleresumetemplate29-30.

4. Resumes,whatNOTtodoFollowingtheprinciplesofa‘good’resume,viewabadexampleresume(page31)andbrainstormwithstudents:

- what’srightwithit;- what’swrongwithit;and- what’smissing?

5. Firstdraftofresume

Usingtheinformationalreadyfilledinbystudentsonthe‘ResumeBuilder’handout(pages13-15),startonfirstdraftofaresume.

6. CreateanAirCVOncestudentshaveadraftoftheirresume,theycanuploadthefiletojobsforyouth.com.autocreateanAirCV(avisualsnapshotversionoftheresume).Thisprocesspullsoutthekeywordsusedontheresume,soit’sagoodwaytoreviewiftheonesusedareeffective.Itwillalsosuggestadditionalkeywordsbasedonwhathasbeenincluded,sothismighthelpwithaddingvalue.

OutputsResumeBuilderpart3completed.Firstdraftofresume,writtentotargetstudentsselectedjobad.

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PowerwordsandstatementsPowerwordsandstatementsdescribeyou,yourvalues,yourattitudeandapproachtoemployment.Thesewordscanbeusedonaresumetodescribepersonalattributes.Powerwordscanbetargetedtoreflecttheindustryyouareapplyingfor.Examples:

1. CustomerServiceposition–friendlyandengagingphonemanner,goodpeopleskills,interestedinhelpingpeople

2. Carpentryapprenticeship–abilitytomeasureaccurately,hardworkingandenthusiasticaboutthebuildingindustry,willingtolearnnewskills

BrainstormPowerwordsforthefollowingindustries

4 FashionRetail

4 ApprenticeHorticulture

4 AdministrationAssistant

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28 RIJIRealIndustryJobInterviews

Powerwordsandstatements-continuedCreatealistofpowerwordsandstatements4 Inresponsetoyourchosenjobad,createalistofpowerwordsandstatementsinyourResume

Builder–part3.Thesewordswillbeusedinyourresumeandcoverletter.Samplepowerwords/statementsactive adaptable ambitious assured attentiontodetail calmcaring cheerful considerate conscientious hardworking consistentcreative credible dependable determined diligent diplomaticdiscreet dynamic eager efficient energetic enterprisingenthusiastic excellent flexible focused generous happyhonest independent industrious knowledgeable level-headed loyalmature methodical motivated open passionate persistentpractical productive professional punctual quick-learner realisticreceptive respected resolute responsible self-starter sinceresteadfast studious tactful teamplayer thoughtful toughtrustworthy unbiased vigorous warm willing

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ResumeWriting

4 Whyisaresumeneeded?• Resumesareexpectedforalmostalltypesofjobsfrom

ClerktoChiefExecutiveOfficer• Resumesallowyoutohaveallthefactsintheoneplace• Astrongresumecanmakeyouappearmore

professionalthananothercandidate

4 TheprocessofcreatingaresumecanalsohelptowardsinterviewperformanceWritingdownyourskillsandexperiencewillhelpyoutolaterarticulatethesesellingpointsinyourinterview

IngredientsforaGreatResumeThejobmarketiscompetitive;sometimesonejobcanhaveahugenumberofapplicants.Inthesesituations,anemployer/recruiteronlyspendsanaverageof6secondsperresume!Thismeans,youneedyourtopsellingpointsandwhyyou’rebestsuitedtothejob,frontandcentre.Makeyourwritingclearandtothepoint,ina1-2pageresume.

4 Sellyourself!Inmanyjobapplicationprocesses,astrongresumeisyourtickettoaninterview.

4 Effectivekeywords/powerwordsandstatementsinresponsetothejobadyou’reapplyingfor.Yourresumeshouldbecustomisedforeachindividualjobyouapplyfor

4 Computergeneratedwithsimpleformatting,fontsize11or12pointinblackorgrey,printedoncleanwhitepaper

4 1-2pagesinlength

4 Includeaccomplishments,awardsandachievements

4 Focusonyourstrengths,butneverexaggeratethetruth

4 Includeallcurrentcontactdetailsforyourselfandreferees

4 Explaingapsinemploymenthistory(travelling,parenting,studyingetc)

4 Leaveout:dateofbirth,placeofbirthormaritalstatus.TheseitemsdoNOTneedtobeincluded

4 Havesomeoneproofreadyourresumeformistakesorinformationthatmayhavebeenoverlooked

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Ifyouhaven’thadapaidjobyet,here’showtohighlightyourskillsandqualifications:Eventhoughyoumaynothavehadworkexperience,youcanstillhighlighttheskills,abilitiesandexperienceyou’vegainedthroughschool,training,voluntarypositionsorcommunitygroupinvolvement.Examples:• Whenincludingrelevantexperiencespecifictothejob

"Ihavetwoyears'experiencewithallaspectsofcustomerserviceandretailsalesgainedasapart-timevolunteerwiththeSalvationArmy'sSaversprogram"

• Keyskills,qualitiesandabilitiesspecifictothejob“Ihavehands-onexperiencewitharangeofcomputerapplications.Iworkwellwithothersinstressfulsituations."

• Relevantqualificationsortraining/academictrackrecordspecifictothejob"Mystudieshavefocusedonmathematicsandscience,andItookadditionalappliedmathsandchemistryelectivesinYear11."

30 RIJIRealIndustryJobInterviews

MaryRichards12OrchardGrove,Highfield,3023

0412566310mary.richards@gmail.com

OBJECTIVE Iamseekingtheopportunitytoexpandmyskills,knowledgeandexperienceinajuniorrole.Iameagertolearnandopentotacklingarangeoftasks.

ACHEIVEMENTS&ABILITIES

4 Ateamplayerandstrongcommunicator4 Organisedandgreatattentiontodetail4 Takesprideinworkandalways

achievestaskstohighquality4 Computerskills:includingword-processing,

spreadsheets,researchandsocialmedia4 WorkingwithChildrenCheck–volunteer4 Certificate-IntroductiontoFirstAid

EDUCATION

2016 Year10,HighfieldSecondaryCollegeCurrentstudentSubjectsincludeEnglish,SocialScience,Mathematics,Biology,Geography

PROFESSIONALEXPERIENCE

March2015toPresent

HighfieldPrimarySchoolAfterSchoolCareAssistant–Voluntary

TheHighfieldPrimarySchoolafterschoolcareprovidesasafeandnurturingenvironmentforupto30students.

Responsibilities:AsafterschoolassistantIsupporttheCoordinatortoorganiserecreationalactivitiesandhealthysnacksforthestudents.Ihavebecomeefficientatpreparingandpackingupactivitiesandcompletinggeneraladministrationinshorttimeframes.

June2015(2weeks)

PracticalShoesReceptionandAdministration–Schoolworkexperience

Practicalshoesarealocalshoemanufacturerthatproducesshoesandbootsforworkwear.Responsibilitiesandachievements:DuringmytwoweekworkexperienceIcompletedarangeofdutiesincludingansweringphoneenquiries,uploadingcontenttotheonlinestore(Shopifyplatform),filingandgeneralofficeduties.

SAMPLERESUME

CONTACTDETAILSProvideyourfullname(orpreferredname).Includeyourpostaladdress,phonenumberandemailaddress.Makesureyourphonehasaclearvoicemailmessageorthatthereissomeoneavailabletotakeamessageforyou.Besuretoincludeanemailaddressthatlooksprofessional(ienothinglikesugar_coated@hotmail.com)Ifyoudon’thaveasuitableemail,nowisthetimetocreateanewaccount!

OBJECTIVEAcareerobjectiveexplainswhatyou’relookingforandwhatyoucanoffer.Itshowsthatyou’vethoughtaboutwhatkindofworkyouwanttodo.Keepitbrief(oneortwosentences).Itcanbewrittentosuiteachjobyouapplyfororitcanbemoregeneraltosuityouroverallcareerorjobgoals.

ACHEIVEMENTS&ABILITIESIncludeanyformalachievementse.g.awardsorcertificatessuchasFirstAid,amusicorsportqualification.Nowthinkaboutmoreinformalachievements(thingsyou’reproudof)basedonyouractivities,hobbiesandinterestsbothinschoolandoutofschoole.g.clubsyoubelongto,tasksyouhelpoutwithathomeorinthecommunity.AbilitiesRefertotheskillsyouhavelistedinyourResumeBuilderdocument.

EDUCATIONYoucanlistyoursubjectsandresultsorjustnamethelastyearofschoolyoucompleted(whereandwhen)–it’suptoyou.

PROFESSIONALEXPERIENCEIncludeanyrelevantworkexperience(position,nameofemployerandlengthofemployment).Startwiththemostrecentandworkbackwards.Includeasentenceabouttheemployer.Thisshowsyouhadanunderstandingoftheircorebusiness/mission.Aimtoincludesomeoftheresponsibilitiesyouhadinthisjob,andalsoanyachievementsyouhad,whetheritwasanachievementfortheorganisationoryourself.

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4 Schoolbasketballteammember-premiershipteamin20154 YMCAComputerClubhousemember4 AustralianYouthClimateCoalitionmember

REFEREES

AnnaBellAfterSchoolCareManager,HighfieldPrimarySchool0400111222

CameronDaviesTeacher,HighfieldSecondarySchool0393001111

Writtenreferenceenclosed

Youcandownloadacopyofthisresumetemplateatjobsforyouth.com.auintheRealIndustryJobInterviewssection

INTERESTS

REFEREESWhocanbeareferee?Someonewhoknowsyouwell,likeacolleague,team-mate,coach,mentor,teacheroranothermemberofthecommunityyou’veworkedwithorhelpedout.Avoidusingfamilyorclosefriendsasrefereesunlesstherearenoalternatives.

Makesureyouprovideup-to-datecontactdetailsofyourrefereesandalwaysmakesureyouhavepermissionbeforeincludingtheminaresume.

Alwaysletyourrefereesknowifyou’regoingforaninterview.Thismeanstheywillbepreparedandexpectingacallfromtheemployer.Italsohelpstotellrefereesaboutthejobyou’reapplyingforsotheycanthinkabouthowyourskillsandabilitieswillberelevant

WRITTENREFERENCESWrittenreferencesareveryusefultoaddtoyourresumetohighlightyourskills.Youcanaskrefereestowriteyouareferencethatdescribesyourbestskillsandqualities

INTERESTSWritingabitaboutwhatyoudoinyoursparetimehelpsanemployergettoknowyou.It’sanotherchancetodrawattentiontoyourabilitiesandachievementsIncludethingsliketeammemberships,long-terminterestsandanyinformaltrainingyou’vedonethroughasocialcluborcommunitygroup

32 RIJIRealIndustryJobInterviews

Resumes,whatNOTtodo

SeekinganopportunitywhereIcanapplymyskillsinafriendlyorganisationwithplentyofroomforadvancement.

SalesAssistant

• Meetingsalestargerts• Customerservices• Problemsolving• VisualMerchandising• Customerfollowups

SalesRepresentative

• Instoresalesandquoting • Highestachievementonsales• InstallationofAudio&Visualinhomesandbusiness.• InhomequotingwasabigpartofhowIamduringthesalesprocess.

Familyrunbusiness–CustomerService

• CustomerServiceandusingtheregistertotakepayment• Preparationoffooddaily–andordersforWholesaleCustomers• OrderingofStockfortherestaurant• ManagingStaffmemver.• CleaningofKitchenandrestaurantarea.• SmalllevelsofbookkeepingandprocessingofInvoicesforpayment.

• VictorianCertificateofEducationCompleted• GainedawardforGraphicArts

Landscaping,tiling,deckworketc.,Sports–SoccerandAFL,IloveaudioandvisualentertainmentandasahobbyIenjoylearningaboutallthenewtechnology,especiallythehi-fidepartment.Aninterestinmotorsport,alsoenjoytosurfforrelaxation,MostofallIlovebeingwithmyfamily.Ialsoloveplayingthedrums.Ialsolovefoodanddancing.Footballbestandfairestawards

ReferencesTina0422333444

MrJonSmithington 12MarineDrive0400111222Chocolate.addict@hotmail.com

Experience

Education

Intrests

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WritingyourresumedraftGetstartedonyourresumeUsingtheinformationyouhavefilledoutontheResumeBuilderhandout(page13-15),startthefirstdraftofyourresume.Remember,itshouldbetailoredtorespondtothejobadyouhavechosen.Ifyoualreadyhavearesume,edititsothatitrespondstoyourchosenjobad.

YoucandownloadacopyoftheRIJIresumetemplateatjobsforyouth.com.auintheRealIndustryJobInterviewssection.

Moreresumesamplescanbefoundhere:

• http://www.youthcentral.vic.gov.au/jobs-careers/applying-for-jobs/resume-template-vce-no-paid-work-experience• https://myfuture.edu.au/career-insight/how-to-write-an-effective-entry-level-resume

Makesureyourresumeusescorrectspellingandgrammar,clearformatting,andprofilesyourskillsandcommitmenttoyourtargetedjob.

SocialMediacheckIt’snotuncommonforemployerstoscreencandidatesbycheckingsocialmediaprofiles.Gothroughallofthedigitalaccountsyouhavecreatedandmakesureyourphotosandinformationhaveadequateprivacysettings,andarenotembarrassingtowardsyourprofessionalpersonainyourjobsearch!CreateanAirCVLogintojobsforyouth.com.autocreateyourAirCV.AnAirCVisavisualsnapshotofyourresumethatcanbeuploadedandusedtoapplyquicklyforexclusivejobsonJobsforYouth.TheAirCVaimstocaptureyourskillsandexperienceinavisualtimeline.WithyourAirCVonjobsforyouth,youcanchoosetomakeitopenforemployersandrecruiterstofinditwhentheysearchforcandidates.

TocreateanAirCV,navigatetothetopblackbarandclickon‘AirCV’.Fillthefieldspublicusername,longstoryshort(sellyourself!eg.“Enthusiastic,willingtolearn,interestedinsales”).Therearethentwooptions:

1-Fillouteachfieldcareeroverview,skillsandcapabilities,experience,andeducation.2-Oryoucanuploadyourresumefile.Afteryouhaveuploadedthefile,click‘editresume’tocustomisethedates,skillsandtext.Notethekeywordsitpullsout.Somelargeremployersusesoftwaretoscanresumesforkeywordsandshortlistthembeforethey’reevenreadbyaperson!AirCValsosuggestsadditonalkeywordsbasedonwhatyouhaveentered.

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34 RIJIRealIndustryJobInterviews

FOURApplyingforaJob(session2)

4 Otherapplicationprocesses4 Coverletters4 Workshopresumeandcoverletterdrafts

LESSON

LearningIntention:Thelearnerhasfinalisedtheircoverletterandresume,usingcorrectspelling,grammarandformat,andprofilingtheirskillsandcommitmenttotheirtargetedjob.

Thislessonmaybeco-deliveredwithanindustrypartner

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LESSON4–ApplyingforaJob(session2)FocusReviewotherapplicationprocesses,createacoverletterandworkshopresumedrafts.

Studentoutcomes- Understandingofotherapplicationprocessesthatsomebusinesses/organisationsuse- Understandingofwhataqualitycoverlettershouldfeature,andabilitytowriteacoverletter

targetingaspecificjob

Outline

1. OtherapplicationprocessesOpenadiscussionaboutotherapplicationprocessesincludingpositiondescriptions,keyselectioncriteriaandaptitudetests,supportedbyhandoutonpage36.

2. CoverlettersHoldadiscussionaboutwhyacoverletterisimportant.Reviewtheingredientsforacoverletterpageandthesampleletteronpages37-38.

3. Workshopresumeandcoverletterdrafts

Studentswriteacoverletterandreviewtheirresumedraft.Workshopthedocumentswithyourstudentorinsmallgroupstoseewhatisworkingwell,andwhatneedsimprovement

OutputsFinaldraftresumeandcoverlettercompleted

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36 RIJIRealIndustryJobInterviews

OtherapplicationprocessesJob/PositionDescriptions

SomejobsmayprovideaPositionDescriptionasapartofthejobadvertisement.APositionDescriptionisalistofresponsibilitiesandfunctionsrequiredforthejob.Italsoidentifiestheknowledge,experienceandskillsrequiredtocompletethejobandmayincludemoredetailaboutthebusiness/organisation’smissionandstructure.Ifyou’reinterestedinmoredetailsaboutthejobyou’reapplyingfor,youcanalwayscontacttheemployertoseeifthereisaPositionDescriptionthattheycansendtoyou.

Job/KeySelectionCriteria

Job/SelectionCriteriaisalsoknownasKeySelectionCriteria(KSC).Itisalistofrequirementsofthejobthatyouareaskedtoresponddirectlytoinyourapplication.Thisprocessisdesignedtoidentifyastrongcandidateforthepositionbymatchingtheirskillsandexperiencetothejobrequirements.SomeareasofgovernmentrequireapplicantstorespondtospecificKSCinsteadofsubmittingacoverletter.

AnexampleKSC:Demonstratedplanningandorganisationskills.

KSCmayaskforskillsthatareeither‘essential’or‘desirable’.Doyourbesttoprovideanexampleofhowyouhavedemonstratedtheskillinajob,atschoolorelsewhere.Don’tworryifyoudon’thaveagoodexampleforeveryKSC,justdoyourbesttoprovidearesponsetoeachitem.Nomatterhowwellqualifiedorsuitedyouaretoaposition,ifyoudonotaddresstherequirements,yourapplicationwillnotmakeitthroughtotheinterviewstage.Somakesureyoucheckwhatinformationyouneedtoprovidebeforesubmittingyourapplication,asrequirementsvaryacrossdepartmentsandagencies.

AptitudeTestsaspartofaninterview

WhatisanAptitudeTest?

Itistestgiventojobapplicantstoassessaperson’sabilitytodoaparticulartypeofwork.

Aptitudetestsusuallyconsistofnumericalreasoning,visualreasoning,verbalreasoning,abstractreasoning,speedandaccuracyabilities.

Thethresholdforpassinganaptitudetestwillvaryfromoneemployertoanother.Someorganisationswillplaceaminimumthreshold(e.g.75%)inordertopasstheaptitudetestingpart.Yetothersdecidethatregardlessofthescore,onlythetopnumberofcandidateswillmoveontothenextstageoftheselectionprocess.

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CoverLettersTheaimofacoverletteristohighlightyourskillsandattributes.Acoverlettershouldbecustomisedtorespondtothejobadvertisementyou’rerespondingto.It’sanopportunitytosuccinctlyshowcaseyourrelevantskillsandexperience,andexpressyoureagernessfortheposition.

Ingredientsforagreatcoverletter

4 Thecoverlettermustaddresseachofthekeyskillsandrequirementsoftheposition4 Apersonaltouchwillhelpyoustandoutfromotherjobapplicants(e.g.brieflyexplainingwhyyouthink

youwouldfitinwiththecompanyculture,howmuchyoulikethecompany’sproducts/services.Whatitisaboutthejoborcompanythatappealstoyou

4 Effectivekeywords/powerwordsandstatementsinresponsetothejobadyou’reapplyingfor.Yourlettershouldbecustomisedforeachindividualjobyouapplyfor

4 Useyourresumetobackupandexpanduponthekeypointsinyourcoverletter4 Listyourkeysellingpointsinbulletformtomakethemeasytoread4 Nomorethanonepageinlength4 IftheadasksforyoutorespondtoKeySelectionCriteria,youcanincludetheresponsesinthecover

letter(inthiscaseit’sokforthelettertobelongerthanonepage.)4 Askforaninterview.Don’tbeshy-thisshowsyouareenthusiasticaboutthejob

YoucandownloadacopyoftheRIJIsamplecoverletteratjobsforyouth.com.auontheRealIndustryJobInterviewssection

Morecoverlettersamplescanbefoundhere:http://www.youthcentral.vic.gov.au/jobs-careers/applying-for-jobs/sample-resumes-and-cover-lettersIfyouneedhelpwithletterformatting,considerusingthistool:http://www.readwritethink.org/files/resources/interactives/resume_generator/

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12OrchardGroveHIGHFIELDVIC3023

0400111222mary.richards@gmail.com

1August2016

MartinBurnHumanResourcesManagerPawsUnlimited256LittleStreetHIGHFIELDVIC3023

DearMrBurn,

Re:AdministrativeAssistantforPawsLimited/JobcodeNo.6773

IamveryinterestedinthepositionofAdministrativeAssistantforPawsUnlimited,advertisedintheWeeklyTimeson20July2016.

Iamveryfamiliarwithyourproductline,Ihavebeenusingyourfleashampooonmydogforthepastthreeyears.Ihavearangeofadministrativeskillsandexperiencetomatchthepositionyoudescribe,including:

• Hands-onexperiencewitharangeofofficeprogramsincludingMicrosoftWordandExcel,andtheabilitytolearnnewapplicationswithconfidenceandease

• Attentiontodetailandtheabilitytocompletetasksquicklyandefficiently• Experienceinworkinginanofficeenvironmentgainedthroughmyhighschool

workexperienceprograms(eg.reception,filing,mailmanagement,typing)• Theabilitytolearnnewtasksandadaptmyskillstoarangeofworksituations(I

wasorganisingmymanager'sbusydiaryafteronlyfiveminutesinstruction).

IampleasedtooffertheseskillsandabilitiestoabusinessthatprovidesproductsthatInotonlyuseregularly,butfullyendorse.IamconfidentthatIwouldbeabletopromoteyourproductstonewandcurrentcustomersthrougheveryaspectoftheworkandtasksthatIundertake.

Enclosedismyresumeforyourreview.IbelieveIamanexcellentcandidateforthisroleandlookforwardtomeetingwithyoutodiscussthispositionfurther.

Yourssincerely,MaryRichards

SAMPLECOVERLETTER

AlwaysincludetheJobCodeNo.andPositionNameasitwaswritteninthead.Thisisbecausemulti-siteorganisationlikeMcDonaldsorKFCwillnotknowwhichsiteyouareapplyingfor.Centreitandboldtypetomakeitstandoutandeasyfortheemployertoread.

Includecontactdetailsincludingaddress,phonenumberandemailaddress.

Fromtheresearchyoudidonthebusiness/organisation,includethepostaladdress.Ifanamewasprovidedinthejobad,makesureyouaddressthelettertothem.Considercallingthemtoaskwhothelettershouldbeaddressedto.

It’simportantnottosignoffwithanegative.Someothersignoffexamples:

“Ilookforwardtohearingbackfromyousoon”“Ilookforwardtoyourearlyresponse”“Iamhappytomakemyselfavailableforaninterviewatyourconvenience”

Consideraddingyoursignaturetotheprintedletter.

Includealistofskillsthatshowthatyoucandothejob,whyyouwouldlikethejob.Respondtothekeywordswithinthejobadvertisement.

Includeasellingsentence,aboutwhatyoucanbringtothebusiness/organisation.

Alwaysrefertoyourresumeandmakesurethatthecareerobjectivewithintheresumerelatestothejobyouareapplyingfor.

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Beingpreparedisyourkeytosuccessinthe

FIVEPreparingforanInterview(session1)

4 Stepstoprepareforaninterview4 Prepareresponses4 Interviewperformancetips4 Commoninterviewquestions4 Demonstrateaninterview

LESSON

LearningIntention:Thelearnerhasanunderstandingofhowtoprepareforaninterview,andrecogniseimportantfactorsthatwillhelpthemtohaveasuccessfulinterview

Thislessonmaybeco-deliveredwithanindustrypartner

40 RIJIRealIndustryJobInterviews

LESSON5–Preparingforaninterview(session1)FocusStepsrequiredtoprepareforaninterview,andinterviewperformanceexpectations.

Studentoutcomes- Understandingofappropriatepreparationbeforeaninterview- Abilitytoconsiderthetypesofquestionstheymightbeaskedinaninterviewbasedonthejobad

andtheirresume- Knowledgeofcommonlyaskedinterviewquestions- Abilitytorecognisegoodandbadinterviewperformancetechniques

Outline

1. StepstoprepareforaninterviewUsingthehandoutonpage40,note6essentialstepstoprepareforajobinterview.

2. PrepareresponsesForthisactivity,studentsreflectovertheirresumeandchosenjobadagain,toidentifythekeypointsandconsiderquestionsthatcouldbeaskedinaninterview.

3. InterviewperformancetipsUsingthehandoutonpage42,notekeyperformancetipsthatcanhelpmakeasuccessfulinterview.

4. CommoninterviewquestionsOpenadiscussionaboutcommonlyaskedinterviewquestionsandsomeappropriateresponses.Supportedbyhandoutonpage43.

5. DemonstrateaninterviewForthisactivity,theteacherdemonstratesaninterviewperformance,withthestudentstoprovidefeedback.

Otherresourcesofinterest

Howbodylanguageshapeswhoyouare–TedTalk,AmyCuddyTedTalkbySocialPsychologistAmyCuddyabouthow‘highpowerposes’canimpactyourfeelingsofsuccess.https://www.ted.com/talks/amy_cuddy_your_body_language_shapes_who_you_are

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StepstoprepareforaninterviewBeingpreparedisyourkeytosuccessinaninterview

1

2

3

4

5

KNOWTHEJOB

Findoutasmuchasyoucanaboutthejobyouareapplyingforandwhatitinvolves.Demonstratingthisknowledgeshowsthatyouhaveagoodunderstandingofwhatthejobrequirementsare,andthatyouareconfidentyoucanperformthejob.

Carefullyreadoverthejobadvertisement.Lookforkeywords,andthekeydutiesofthejob.Thinkabouthowyoucanusethesekeywordsinyourresponsesintheinterview,andhowyoumightrespondifaskedaboutyourrelatedexperiencetothejob’skeyduties.IfthejobhasaPositionDescription,youcanrequestacopytogainadetailedunderstandingofthejob.

KNOWTHECOMPANYLearnaboutthecompanythatyou’reapplyingto.Basicknowledgeaboutthecompanywilldemonstratetotheemployerthatyouhavedoneyourhomework!Readtheirwebsite,orGooglethemtolearnabouttheirproductsorservices,targetmarketandstrategy.

KNOWYOURAPPLICATIONTakesometimetoreviewyourResumeandcoverletter.Theemployermayaskquestionsaboutyoureducationandworkhistory.Bereadytodiscusstheseitemsinfurtherdetail,especiallyifyoucanhighlightexperiencesthatarecloselyrelatedtothejob.

PREPAREYOURRESPONSESPrepareyouranswerstocommonlyaskedinterviewquestions.Youcanwritetheanswersdown,orpractiseansweringthemwithafriendorfamilymember.

Sellyourselfandyourabilities.Bepreparedtoshowtheemployerhowtheycanbenefitfromhiringyou,andthatyou’reenthusiasticaboutgettingthejob.

Thinkbacktoyourresearchfromsteps1-3above,rememberingyourkeywordsfromthejobdescriptionandyourbestexperiencesthatrelatetothejob.

Preparequestionstoasktheemployerattheendoftheinterview.Thisisachancetofindoutmoreaboutthejob,andshowyourinterest.

PREPAREYOURJOURNEYTHEREKnowwhereyouaregoingandalwaysarriveearly.Arriveatleast10minutebeforeyourinterviewtime.Ifit’snotafamiliarlocationtakesometimetomapoutyourjourney.Youmightconsidertakingatripthereonadaybeforetheinterview.

6PREPAREYOURAPPEARANCEDressforsuccess!Yourappearanceshouldreflectyoureagernessforthejob.Selectyouroutfitthedaybefore.Cleanandneatclothes,shoesandhairareimportanttoshowyourrespectfortheemployer.Theformalityofyourclotheswilldependontheindustryyou’reinterviewingfor(moreonpage42).

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42 RIJIRealIndustryJobInterviews

PrepareresponsesBeingpreparedshowstheemployerthatyou’reorganised,enthusiasticandcapable.Andthemorepreparedyouare,themoreconfidentyouwillfeelinyourself.

1.Reviewandcompareyourresumewithyourselectedjobadvertisement.

2.ThinkaboutsomequestionsthatmightbeaskedImaginesomequestionsaninterviewermightaskbasedonthekeywordsinthechosenjobad,andthekeyinformationincludedinyourresume.Forexample,ifthejobasksforcustomerserviceskills,youmightbeasked:

• Whatdoyouthinkgoodcustomerservicelookslike?• Provideanexampleofwhenyouhavedeliveredgoodcustomerservice.

3.Considerhowyoucouldrespondtothesequestionsyouhavelisted• Whatdoyouthinkgoodcustomerservicelookslike?

Example:“afriendlyinteraction,wherethecustomerfeelswelcomeandgetstheirserviceinaefficientandeasyway”

• Provideanexampleofwhenyouhavedeliveredgoodcustomerservice.Tellastoryofwhenyouhaveservedacustomeranditwentwell,oryoureceivedpositivefeedbackfromthecustomerorthemanagement.Ifyoudon’thaveworkexperience,aresponsecouldincludeanexamplefromanytimeyouhavedemonstratedstrongpeopleskills.Whetheritwasduringteamprojectsatschool,withcommunitygroups,sportsteamsorvolunteering.

PotentialQuestion AnswerIdeasTrytouseexamples.4

4

4

4

4

4

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RIJIRealIndustryJobInterviews

WhattoWearConsidertheindustryyou’reapplyingtowhenselectingyourwardrobefortheinterview.Forexample:fashionretailcouldbeastylishitemfromthatparticularstore,constructioncouldbeneatworkwearwithclosedshoes.Somecommonexpectationsforinterviewappearanceinclude:4 Clothesshouldbeclean,ironedandfreeofstainsandloosethreads4 Hairandfacialhairshouldbecleanandneat4 Noshorts:wearpantsoraskirt4 Topswithcollars,blazers,jacketsandmoreformaltopsareamoresuitableoptionratherthenT-

Shirts4 Closedtoeshoes,especiallyfortraderoles4 Nohats4 Dependingontheindustry,removepiercings/covertattoos4 Nochewinggum4 Avoidstrongfragrances4 Avoidsheerandrevealingclothing

InterviewPerformanceTipstips

SpeakclearlyTakeyourtimeandexpressyourwordsclearly.Tryandkeepyourresponsesconcise.Onceyouhavemadeyourpoint,don’tchatteronfurther.

BeawareofpostureHavegoodposture;uprightandrelaxed.Avoidslouching.

MaintaineyecontactMaintaineyecontactwithyourinterviewerswherepossible,especiallywhenansweringthequestions.

AvoidfidgetingFidgetingcanmakeyouappeardistracted,nervousordisinterested.Tryandkeepyourhandstillinyourlaporonthetable.

SmileAsmilecangoalongwaytoshowthatyou’reexcitedforthejob,andthatyou’reafriendlyperson(anicepersonthattheywillwantaround!)

BepositiveAllofthesefactorscanhelptoshowthatyouhaveapositiveattitudetowardsthecompany,andthepositionyou’reapplyingfor.

ThinkaboutyouranswersDon’tbeafraidtopauseandreflectonwhatyouwanttosay.Ifyoudon’tunderstandthequestion,it’soktoaskthemtorepeatit.Orifyoucan’tthinkofananswerstraightaway,takeamomenttothink,andconsiderparaphrasingthequestionasyou’rethinking.There’snoneedtorush.

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44 RIJIRealIndustryJobInterviews

CommonlyaskedinterviewquestionsTellusabitaboutyourself.Thisquestionmaybeusedtoassessyourpersonality,communicationskillsandabilitytothinkonyourfeet.Describeyourqualifications,rangeofskillsinschoolsubjects,interestsoutsideofschooletc.

Example:”Iconsidermyselftobehonest,reliableandtrustworthy.EarlychildhooddevelopmentisavocationthatIamverypassionateaboutandhavestudiedpreviously.Ithinkitwouldbeveryrewardingtoworkinthisprofession”.

Whydidyouchoosetoapplyforthisjob?Thisiswhereyourknowledgeofthecompanywillcomeinhandy.Describewhyyouthinkyourskillsandexperiencemakesyousuitablefortheposition.

Example:“Transportandlogisticsisanindustrythatprovidesarangeofopportunitiestolearnanddevelop.IfeelIhavewhatittakestocomplementtheteamandensurethevisionoftheorganisationisupheld.”

Whatdoyouthinkyouhavetooffertothiscompany?Andwhatskillsandknowledgedoyouhavethatrelatetothisarea?Thisisachancetosellyourself,andprovewhyyou’retheirbestcandidate.Describeyourstrongestskillsandrelatedexperiencethatarerelevanttotheposition.

Example:”Ihavestrongsalesskills,IconsidermyselftobeateamplayerandIamverykeentobeinvolvedinthenewmarketsyouaredevelopingintheNorthMelbourneregion.”

Whatareyourgoals?Thisquestionistogaugeyourambitionandcareerplanning.Itmaybeeasiertotalkaboutyourshorttermandmediumgoalsratherthanlongterm.Ifyouareundertakinganystudy,ortraining,thisisagoodtimetotalkaboutwhyyou’redoingthattraining,andwhatcareersyou’reeventuallyaimingfor.Whatdoyoubelieveareyourkeystrengthsandweaknesses?Prepareresponsesthatgivespecificexamplesofyourstrengthsatapreviouspositionthatwillsupportyourapplication.Viewweaknessasalackofexperienceandnotability.Hereisanopportunitytopromoteyourstrengthsandoruseapersonalweaknessandshowthestepsthatyouhavetakentoovercomeit.

Example:“Strength-Ihavestrongorganisationalskills,Iamalwayspreparedatschoolwhenwehavedeadlines.Weakness-Isometimesgetnervousdoingpublicspeakingtolargegroups.ThisissomethingIhavebeenimprovingonduringschoolpresentations,andIfindmybestapproachtoavoidbeingnervousistobewellpreparedonthedayandfamiliarwiththecontent.”Canyoudescribeasituationwhenyouworkedwellasamemberofateam?Thisquestionisdesignedtogetanunderstandingofhowyoubehaveandrespondtoaspecificscenario.

Example“Iplayforthelocalfootballclub.EveryweekafterourgameourteammeetswiththeCoachtodiscusshowwellweplayed,bothindividuallyandasateam.Myawarenesshasgrownimmenselyoftheimportanceofworkingtogethertosharetheresponsibilityforourvictoriesaswellasourlosses.”

Otherquestionstoconsider:1. Whydidyouchoosethiscareerpath?2. Whatattractsyoutoapplyforthispositionandwhy?3. Whyshouldweofferyouthejoboverotherapplicants?

1

2

3

4

5

6

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RIJIRealIndustryJobInterviews

DemonstrateaninterviewForthisactivity,theteachertakesthehotseattodemonstrateaninterviewtotheclass.1.Demonstratetheinterview4 Setuptwochairswithyouastheintervieweeandyourindustrypartnerorastudentasthe

interviewer.Usethecommonlyaskedinterviewquestionsfromthelessonmaterialonthepreviouspage,anddemonstrateexampleresponsestothequestions.Considerwhetheryouranswersshouldbeamixofgoodandbadresponses.

2.Studentstoprovidefeedback

4 Askthestudentstakenotesduringtheinterviewandprovidefeedbackonyourinterviewperformance.Studentsshouldconsideryourresponses,posture,handshake,confidence/comfortlevel.

Whichresponsesdidtheythinkwerestrong?Whichresponsesneededsomework?Ifyouhavealsoincludedsome‘whatnottodo’examplesinyourperformance,pointthemoutiftheyweren’talreadypickedupbythestudents.

4LESSONPLAN

46 RIJIRealIndustryJobInterviews

SIXPreparingforanInterview(session2)

4 Interviewetiquette4 Managingstressinaninterview4 Practiceinterviewwithpeers

LESSON

LearningIntention:Thelearnerunderstandsthequestionsandemployerexpectations,andisabletopractisetheirinterviewskills.

Thislessonmaybeco-deliveredwithanindustrypartner

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RIJIRealIndustryJobInterviews

LESSON6–Preparingforaninterview(session2)FocusInterviewetiquetteexpectations,howtomanagestressandpractisinganswerstocommonlyaskedinterviewquestions.

Studentoutcomes- Understandingofappropriateetiquettebeforeaninterview- Knowledgeoftechniquestohandlestressduringaninterview- Abilitytoperformamockinterviewandanswercommonlyaskedinterviewquestions

Outline

4 InterviewetiquetteOpenadiscussionaboutinterviewetiquettesupportedbythehandoutonpage47.

4 ManagingstressinaninterviewOpenadiscussionabouthowstresscanaffectuswithjobinterviews.Brainstormtechniquestomanagestressbeforeandduringtheinterview.Askwhointheroomhashadajobinthepast?Whatwastheprocessofgettinghired?Thisconversationcanbesupportedbythehandoutonpage48.

4 Practiceinterviewwithpeers• Usetheinterviewquestionsandevaluationformfrompages49-52• IntroducetheS.A.Oresponsestechnique• Organisestudentsinpairs,takeinturnsforthestudenttobetheinterviewerandinterviewee.

Duringtheinterviews,student’scancompletetheevaluationformsandofferfeedbacktoeachother.

Output

Completeinterviewevaluationsformsduringpracticeinterviews.

Otherresourcesofinterest

Managingstress-Brainsmart,BBChttps://www.youtube.com/watch?v=hnpQrMqDoqE

4LESSONPLAN

48 RIJIRealIndustryJobInterviews

InterviewettiquetteBeforeyougoinTurnoffyourphone-Don’tforgettoswitchyourphoneoffortosilentbeforeyougoinGointotheinterviewalone,don’tbringyourparent/guardian/friendin.WhenyouentertheinterviewIntroduceyourselftotheinterviewer&shakehands.Sitdownwhenasked.Ahandshakeshouldbefirmanddeliberate,notlimp.Taketimetobreathe.Takesomeslowdeepbreathsbeforeyoustart.Beconsciousofyourbreathandslowitdownbeforeansweringquestions.Neverinterrupttheinterviewerbeforetheyfinishaskingthequestion.Sellyourself!Don’tforget,thetopicofconversationinaninterviewisyou!Whatothertopiccouldyoupossiblyknowmoreabout?Don’tbeshyaboutdescribingyourbestskillsandexperience,showthemwhyyoucandothejobwell.

AttheendoftheinterviewGetanindicationfromtheemployerofwhenyouwillfindoutifyou’vegotthejobornot.Organisetocontacttheemployerinfourdaysregardingtheposition.Alwaysthanktheinterviewer/sfortheirtimeandexpresshowyoulookforwardtohearingfromthem.Shaketheirhandsattheend.

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4 Employershirealargepercentageoftheiremployeesbasedonpreparationandattitude,onlyasmallpercentageisbasedonskill.Thismeansthateventhoughyoumaynothaveexactlywhatisneededforthejob,ifyouarepreparedandyourbodylanguageandbehaviourshowthatyouareenthusiasticandkeentolearnyouwillmostlikelyfindyourselfemployedquickerthanyouthink.

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RIJIRealIndustryJobInterviews

Thesimpleactionofdeepbreathesinthroughthenoseandoutthroughthemouthcanhelptorelax.

ManagingstressinaninterviewStressissomethingeveryoneexperiencesfromtimetotime,itisaresponsetopressurewhenfacedwithachallengingorthreateningsituation.Thatpressureisnotonlyaboutwhat’shappeningaroundus,butoftenalsoaboutthepressurewemightputonourselves.Jobinterviewsareacommoncauseofstressformanypeople.Keepinmindthatstresscansometimesbeagoodthing!Inthecontextofaninterview,itshowsthatyoucareaboutgettingthejob,andperformingwell.Itcanactuallyhelptosharpenyourfocus.

Therearetechniquesyoucanusetoavoidlevelsofstressbecomingoverwhelmingandimpactingyourdailylife.

Techniquesbeforeandduringtheinterview Beforetheinterview

4 Beingaspreparedaspossiblewillhelptominimisefeelingsofstress.Thisincludes:- havingyourclothesready- journeyplanned

- bitofknowledgeaboutthebusiness/organisation- thoughtaboutsomeresponsestocommoninterviewquestions

4 Arrivingtenminutesearlynotonlyshowsthatyou’reorganised,italsohelpsrelieveyourownstressavoidingalastminuterushtogetthere.

4 Visualisationisarelaxationtechniqueinwhichyouimagineyourselfsucceedinginthesituation.Bydoingso,you’rementallypreparingtohandletheeventinreallife.Youcanpracticevisualisationinthedays,hoursorevenminutesbeforeaninterview.Simplycloseyoureyesandbreathedeeply.Pictureyourselfgreetingtheinterviewerconfidentlyandansweringtoughquestionswithease.

Duringtheinterview4 Breathingdeeplyandslowly(andquietly,of

course)4 Situpstraightanddon’tcrossyourlegsorarms4 Keepyourhandsandjawrelaxed,notclenched4 Smile4 Speakslowlyandpauseforbreathoften.Ifyou

reachaquestionthatyoucan’tthinkofaresponsestraightaway,takeamomenttothinkandmaybeevenparaphrasethequestionoutloud.Don’tpanic,takeyourtimetobreatheandregainyourfocus.

4 It’soktoadmitthatyou’renervous.Interviewersdon’tseethisasaweakness.

Whoyoucantalktoifyou’reexperiencinghighlevelstressoranxiety:Ifthefeelingsofstressbegintoaffectyourmentaland/orphysicalhealth,youmayneedtoseeksupport.• Schoolstaff(welfarestaff,schoolnurse,

teachers)• Anadultyoutrust• YourGP(doctor)• Localservice(headspace,youthservicesetc)• www.eheadspace.org.auor1800650890

• Lifeline(24hr):131114–crisissupport,freefrommobiles

• KidsHelpline:1800551800&Web–free/confidential

• headspace.org.au• Emergency:000

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50 RIJIRealIndustryJobInterviews

InterviewquestionsBelowarethesetquestionsthattheinterviewerwillbeusingduringthemockinterviewevent.Practisinganswersforthesequestionswillhelpyouonceyougetintotheinterviewsituation.1. Icebreakerquestion:

Takeaquicklookatthecandidatesresumetoseeifthereareanyquestionsyoucouldaskwhicharerelevanttothejoborthingswhichareinterestingeg.whattheyhavedoneonworkexperience,parttimejobs,specialawards,generalinterests,hobbiesetcGeneralquestion:Tellusalittleaboutyourself?

2. Whywouldyouliketodothisjoborworkforthiscompany?

3. Whatdoyouthinkyouhavetoofferthisjoborcompany?

4. Canyougivemeanexamplefromschoolorworkwhereyouhaveworkedinateamtocompletesometask?

5. Canyouthinkofatimewhenyouhavehadtoleadateamatschoolinsportoratworkoroutsideschool?Explainwhatyoudid.

6. Canyouthinkofatimewhenyouhavehadtosolveaproblematschool/atwork/athome/somewhereelse?Describehowyouwentaboutit.

7. Wouldyouliketoaskmeanyquestions?

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UsingS.A.OResponsesWhenansweringinterviewquestions,itisrecommendedthatyouusetheSAOapproach.It’salsoagoodideatousethisapproachwhenrespondingtoKeySelectionCriteria.

4 Example:InterviewQuestion-Whatareyourtimemanagement/organisationalskillslike?

SITUATION IamcurrentlyundertakingaVETsubjectinfashiondesign,aswellasmyothernormalYear10subjects.ThisrequiresthatItraveltodoVETatmylocalTAFEeveryWednesdayafternoonandmiss2periodsofothersubjects.

ACTION Ihavetofindtimetospeakto2ofmyclassteachersinthesubjectsthatIhavemissedfortheweek,toreviewtheworkandhomeworkassigned.

OUTCOME AsaresultofthisactionIamprogressingwellinallmysubjects.

ASACTION

Whatyoudidandhowyoudidit

SITUATIONWhereandwhenyoudid

something

OOUTCOME

Whattheresultofyouractionswere

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52 RIJIRealIndustryJobInterviews

Interviewevaluationform

InterviewerName:

Studentname:

School:

Questionresponse/performance

RatingScale1-51-Needsimprovement5-VeryCompetent

Comments

Resumestandard

Handshake

ProfessionalAppearance

SelfConfidence,comfortlevelConsiderthefollowingelements:

• VoiceTone,Volume• Posture,Bodyposition• EyeContact

Useofsellingpoints

Disclaimer:Allevaluationsareconductedtoassiststudentsinobtainingpracticalinterviewskillsforfutureopportunities

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RIJIRealIndustryJobInterviews

Questionresponse/performance

RatingScale1-5

Comments

Questionresponses–Provideeitheranevaluationcommentaboutalloftheanswersprovidedoryoucancommentonindividualquestionresponsesbelow.

4 Responseto:Icebreakerquestion

4 Responseto:Qn2:Whywouldyouliketodothisjoborworkforthiscompany?

4 Responseto:Qn3:Whatdoyouthinkyouhavetoofferthisjoborcompany?

4 Responseto:Qn4:Canyougivemeanexamplefromschoolorworkwhereyouhaveworkedinateamtocompletesometask?

4 Responseto:Qn5:Canyouthinkofatimewhenyouhavehadtoleadateamatschoolinsportoratworkoroutsideschool?Explainwhatyoudid.

4 Responseto:Qn6:Canyouthinkofatimewhenyouhavehadtosolveaproblematschool/atwork/athome/somewhereelse?Describehowyouwentaboutit.

4 Responseto:Qn7:Wouldyouliketoaskmeanyquestions?

54 RIJIRealIndustryJobInterviews

SEVENAftertheInterviewLessonMaterials4 Reflect&ReviewofInterviewFeedback4 Workplaceexpectations4 Survey

LESSON

LearningIntention:Thelearnerreflectsontheirmockinterviewperformance,andhasanunderstandingofworkplaceexpectations.

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RIJIRealIndustryJobInterviews

LESSON7–AftertheinterviewsFocusReflectionontheinterviewperformance,behaviourandetiquetteexpectedintheworkplace.

Studentoutcomes- Understandingofemployerexpectationsintheworkplace

Outline

4 ReflectionReviewthestudentinterviewevaluationformsonthestudentsinterviewandfeedbackonresumeandcoverletters.Werestudent’shappywiththeirinterviewperformance?

4 EmployerexpectationsintheworkplaceOpenadiscussionaboutworkplaceexpectations/‘hiddenrulesofwork’supportedbyhandoutpage55-56.

4 SurveyTeachersandstudentspleaserevisitsurveysfromSessionOnepage9andfilloutthepost-programsectionandreturntotheRIJICoordinator.Returningtheseinatimelymannerhelpstowardscontinuousimprovementofthisprograminthefuture.

Output

RIJIsurvey

4LESSONPLAN

56 RIJIRealIndustryJobInterviews

EmployerExpectationsintheworkplaceMostemployersandworkplaceshaveahiddensetofrules.

Unlessyouknowthe‘rules’orcanlearnthem,youmightfinditdifficulttolandthejobofyourdreamsormayrisklosingit.

Inlookingattheserules,itisimportanttounderstandthedifferencebetweenworklifeandhomelife.

Inwork,thepurposeistoundertakecertainactivitiesinreturnforincomeorgainingexperiencetoprogressinyourcareerortakeonanothercareer.

HelpfulHintsabouttheHiddenRulesofWork1. Looktoyourpositiondescriptionforaguideonwhatisexpectedofyouintermsoftheactivities

youarerequiredtoperform

2. Lookaroundyouforcluesonhowyouareexpectedtobehave.Findamentorifyoucan,someonewhoissuccessfulinthebusiness,andusetheirbehaviorasaguide

3. Lookaroundyouandnoticehowpeopledress–thereisauniformevenifthereisnoofficialuniform

4. Lookaroundathowpeoplepresentthemselves.Ifyouwanttofitin,youneedtotakenoticeanddosomethingnottostandoutinanegativeway

5. Beontimeorearlyandtakebreaksasallowed–peoplewillnoticeifyoutakeextratime

6. Stayworkfocused–thismeansdoingtheworkandevenifit’squiet,askingforsomethingelsetodo.Itisimportanttostayoffyourphoneorsocialmediaastheemployerisnotpayingyoutosocialize

7. Confineyourconversationsmostlytosubjectsaroundandaboutwork–leavetheotherstufffor

whenyouaretalkingwithyourfamilyandfriends(somepersonaltalkisessentialsothatpeoplecangettoknowyou,butrememberyouareatworkandmakeyourconversationsprofessionalandappropriate)

8. Mannersareimportant.Howyouaddresspeople,talkwithpeopleandconductyourselfisveryimportanttosuccessfullygettingworkandkeepingit.Notonlyisthisgoodmanners,butourworkplacebehaviorislegislatedtoensuretherearenobreachesofantiharassmentandworkplacebullying.Anyconversationsorbehaviorthatmakessomeonefeeluncomfortablecanbeconstruedasharassmentorbullying

9. EmailetiquetteIfyouareworkinginanofficeenvironment,emailisabigpartofyourcommunicationwithinternalandexternalstakeholders.Keepthesetipsinmindwhenusingprofessionalemail:• Keepyourlanguageprofessionalavoidingslangandabbreviations.Thesamegoesforgreetings,

peopleusuallyuse‘hi’and‘hello’forthegreeting,and‘Kindregards,’‘Regards’,‘Best,’‘Cheers,’forthesignoff.

• Considerwhentouse‘replyall’andCC(include)peopleonemails.Usually,ifsomeoneisCC’donanemail,itmeansthesenderwantedtokeepthemintheloop.Sowhenyoureply,youshould‘replyall’tokeepthemintheconversation.

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Ontheotherhand,iftherearemanypeopleincludedontheemaillist,andyourresponseisonlyrelevanttothesender,avoidoverloadingpeople’sinboxes,andjustreplytothesender.

• Alwaysuseplainfontsandcolours-(black/grey,size10-12,Calibri,Cambria,Arial,TimesNewRomanetc)anddependingonyourindustryyoumaywanttoavoidemoticons/emojis.

• It’sgoodpracticetoincludeanemailsignaturesopeopleknowwhoyou’rerepresting.Copyyourcolleague’ssignaturesandincludethebusiness/organisation(andaddressifnecessary),yourposition,emailaddressandphonenumber.

• Anddon’tforgettospellcheck!• Makesureyouremailcontentisalwaysprofessional.Nothingyoursayinemailisprivateand

canbetracked.Youdon’thavetoloseyourpersonalityanduserobotspeak,buttakecuefromotherstounderstandwhatisacceptable.

10. SocialmediaetiquetteLargerbusiness/organisationsusuallyhaveasocialmediapolicy.Therearecommonsenserulestofollowwhenusingsocialmediainrelationtoyourjob.Don’tforgetthateverythingyoupostisinthepublicdomain.Berespectfultoyourworkplaceandyourcolleagues.Asageneralrule,don’tpostanythingthatyouwouldn’tbepreparedforyourbosstosee!Forexample,avoidcriticismofyourboss,colleaguesortheworkplace,andnevershareprivateandconfidentialinformation.

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REALINDUSTRYJOBINTERVIEWS–MAPPEDTOVICTORIANCAREERSCURRICULUMFRAMEWORKANDOTHERCURRICULA

YEAR9 YEAR10 YEAR11 YEAR12

VICTORIANCAREERSCURRICULUMFRAMEWORK

Lesson1:SelfAssessment

Identifyingskills–

OnlineActivity

Exploringcareers

Identifyingskills-

Matchingskillsto

careers

Careeraspirations

ResumeBuilder

part1

SelfDevelopment

Understandhowindividual

characteristicssuchasinterests,

skills,values,beliefsandattributes

contributetoachievingpersonal,

social,educationalandprofessional

goals

SelfDevelopment

Assesshowpersonalcharacteristics

andbehavioursarereflectedinyour

life,learningandworkgoals

SelfDevelopment

Understandandanalysehow

personalcharacteristics,interests,

attitudes,values,beliefsand

behavioursinfluencecareer

decisions

SelfDevelopment

Understandandanalysehow

achievementsrelatedtowork,

leisure,voluntaryworkandlearning

influenceself-concept

AUSVELS* VCAL

Humanities–Economics

Economicknowledgeand

understanding8.5

identificationofatleastonepossible

careerpathoropportunity,usinga

majorsourcesuchasacareer

guidebook,andcompetenceina

limitedrangeofjob-seekingskills

andjobinterviewtechniques

InterpersonalDevelopment9.5

understandingoftherelationship

betweenvalues,beliefsand

acceptedsocialpractices

Foundation:

WorkRelatedSkills:Learnaboutaselectedworkplaceorindustrysetting

Literacy:Readingforpracticalpurposes

Demonstratethatmeaninghasbeengainedfromasimpleinstructionalor

transactionaltext

Intermediate:

Literacy:Readingforpractical

purposes

Demonstratethatmeaninghasbeen

gainedfromaninstructionalor

transactionaltext

Senior:

Literacy:Readingforpractical

purposes

Demonstratethatmeaninghasbeen

gainedfromreadingacomplex,

sustainedinstructionalor

transactionaltext.

*AUSVELScurriculumisavailableuntiltheendof2016,atwhichpointitwillbereplacedbytheVictorianCurriculum.

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RIJIRealIndustryJobInterviews

YEAR9 YEAR10 YEAR11 YEAR12

VICTORIANCAREERSCURRICULUMFRAMEWORK

Lesson2:JobSearch

Findingajob

Becomeamember

oftheJobsfor

YouthTalent

Community

Chooseajobof

interest

Analyseajob

advertisement

CareerExploration

Exploreanddevelopcommonlyused

worksearchtools(e.g.job

applications,forms,resumesand

portfolios)tofindandmaintainwork

CareerExploration

Exploretheeducationandtraining

requirementsofvariousworkroles

inyourpreferredfutureoccupation

orworksectors

CareerManagement

Usecareerinformationresourcesto

identifycareeropportunitiesthat

areavailabletosomeonewithyour

skills,knowledge,aspirationsand

assessthereliabilityofthe

information

CareerExploration

Locateanduseeducationandtraining

information,occupationalandindustry

informationandlabourmarketinformationin

thecareerbuildingprocess

AUSVELS* VCAL

Humanities–Economics

Economicknowledgeand

understanding8.5

identificationofatleastonepossible

careerpathoropportunity,usinga

majorsourcesuchasacareer

guidebook,andcompetenceina

limitedrangeofjob-seekingskills

andjobinterviewtechniques

Humanities–Economics

Economicknowledgeand

understanding9.0

identificationofpossiblecareer

pathsandopportunities,usinga

rangeofsources,andcompetence

inabroadrangeofgeneric

job-seekingskillsandjobinterview

techniques

Foundation:

WorkRelatedSkills:Learnaboutaselectedworkplaceorindustrysetting.

Literacy:Readingforpracticalpurposes

Demonstratethatmeaninghasbeengainedfromasimpleinstructionalortransactional

text

Intermediate:

Literacy:Readingforpractical

purposes

Demonstratethatmeaninghasbeen

gainedfromaninstructionalor

transactionaltext

WorkRelatedSkills:Learntoanalyse

andorganiseinformationforawork

relatedgoal

Senior:

Literacy:Readingforpracticalpurposes

Demonstratethatmeaninghasbeengained

fromreadingacomplex,sustainedinstructional

ortransactionaltext

WorkRelatedSkills:Collect,analyseand

evaluateinformationinaworkenvironment

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RIJIRealIndustryJobInterviews

YEAR9 YEAR10 YEAR11 YEAR12

VICTORIANCAREERSCURRICULUMFRAMEWORK

Lesson3:ApplyingforaJob

Powerwordsand

statements

ResumeBuilderpart3

Resumewriting

Resumes,whatNOTto

do

Firstdraftofresume

CreateanAirCV

CareerExploration

Exploreanddevelopcommonlyused

worksearchtools(e.g.job

applications,forms,resumesand

portfolios)tofindandmaintainwork

CareerManagement

Usecareerinformationeffectivelyin

themanagementofyourCareer

ActionPlan

CareerExploration

Identifythetransferableskills,

knowledgeandattitudesthatcan

fulfiltherequirementsofavarietyof

workrolesandworkenvironments

CareerExploration

Identifyhowyoureducationandtraining

achievementsaffectyouravailableoptions,

courses,programs,workplacetrainingand/or

entryintowork

AUSVELS* VCAL

Communication:Presenting8.5

Choiceofpresentationformatsbest

suitedtopurpose,audienceand

context

Communication:Presenting9.5

Controlofdomainspecific

terminologyanduseoftoneand

formsappropriatetothe

communicationselected

Foundation:

Literacy:Writingforpracticalpurposes

Writeashortinstructionalortransactionaltextonafamiliarsubject.

WorkRelatedSkills:

Useinformationandcommunicationstechnologyinrelationtoasimpleworkrelated

activity.

Intermediate:

Literacy:Writingforpractical

purposes

Writeaninstructionalor

transactionaltext

WorkRelatedSkills:

Useinformationand

communicationstechnologyin

relationtoasimpleworkrelated

activity.

Intermediate:

Literacy:Writingforpracticalpurposes

Writeaninstructionalortransactionaltext

WorkRelatedSkills:

Useinformationandcommunications

technologyinrelationtoasimpleworkrelated

activity.

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YEAR9 YEAR10 YEAR11 YEAR12

VICTORIANCAREERSCURRICULUMFRAMEWORK

Lesson4:Applyingforajob

Otherapplicationprocesses

Coverletters

Workshopresumeandcover

letterdrafts

CareerExploration

Exploreanddevelopcommonlyused

worksearchtools(e.g.job

applications,forms,resumesand

portfolios)tofindandmaintainwork

CareerManagement

Usecareerinformationeffectivelyinthe

managementofyourCareerActionPlan

CareerExploration

Identifythetransferableskills,

knowledgeandattitudesthatcan

fulfiltherequirementsofa

varietyofworkrolesandwork

environments

CareerExploration

Identifyhowyoureducationandtraining

achievementsaffectyouravailable

options,courses,programs,workplace

trainingand/orentryintowork

AUSVELS* VCAL

Communication:Presenting8.5

Choiceofpresentationformatsbest

suitedtopurpose,audienceand

context

Revisionofpresentationstoinclude

appropriatedomain-specific

language

Communication:Presenting10.5

Controlofdomainspecificterminologyand

useoftoneandformsappropriatetothe

communicationselected

Foundation:

Literacy:Writingforpracticalpurposes

Writeashortinstructionalortransactionaltextonafamiliarsubject.

WorkRelatedSkills:

Useinformationandcommunicationstechnologyinrelationtoasimplework

relatedactivity.

Intermediate:

Literacy:Writingforpractical

purposes

Writeaninstructionalor

transactionaltext

WorkRelatedSkills:

Useinformationand

communicationstechnologyin

relationtoasimpleworkrelated

activity.

Intermediate:

Literacy:Writingforpracticalpurposes

Writeaninstructionalortransactional

text

WorkRelatedSkills:

Useinformationandcommunications

technologyinrelationtoasimplework

relatedactivity

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RIJIRealIndustryJobInterviews

YEAR9 YEAR10 YEAR11 YEAR12

VICTORIANCAREERSCURRICULUMFRAMEWORK

Lesson5:Preparingforajobinterview

Stepstopreparefor

aninterview

Prepareresponses

Interview

performancetips

Commoninterview

questions

Demonstratean

interview

SelfDevelopment

Exploremethodstoenhance

interpersonalandgroup

communicationskillsincludingskills

forasuccessfulworkinterview

CareerExploration

Demonstrateskillsandattitudes

towardslearningthatwillhelpyou

toachieveyourlifeandcareergoals

SelfDevelopment

Exploreinnovativeinterpersonaland

groupcommunicationskills,

includingdiscoveringthe

importanceandbenefitsofbeing

abletointeractwithdiversegroups

ofpeopleinallareasoflife

AUSVELS* VCAL

Communication

Listening,viewingandresponding

8.5

Useofavarietyofverbalandnon-

verbalresponsesindifferent

contexts

Interpersonaldevelopment–

Buildingsocialrelationships8.5

Knowledgeofdiversesocial

conventionssuchasappropriate

dressandmanners

InterpersonalDevelopment-

Buildingsocialrelationships9.5

successfulstrategiesforadapting

theirbehaviourindiversesocial

contexts

Foundation:

Literacy:Oracyforpracticalpurposes

Useandrespondtospokenlanguageinshorttransactionsinfamiliar

contexts.

Intermediate:

Literacy:Oracyforpractical

purposes

Useandrespondtospokenlanguage

ininstructionsandtransactions.

PersonalDevelopment:

Demonstrateinterpersonalskillsto

communicateideasandinformation

Senior:

Literacy:Oracyforpractical

purposes

Useandrespondtospokenlanguage

insustainedandcomplex

transactionsindifferentcontexts.

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YEAR9 YEAR10 YEAR11 YEAR12

VICTORIANCAREERSCURRICULUMFRAMEWORK

Lesson6:Preparingforajobinterview

Interviewetiquette

Managingstressin

aninterview

Practiceinterview

withpeers

SelfDevelopment

Exploremethodstoenhance

interpersonalandgroup

communicationskillsincludingskills

forasuccessfulworkinterview

SelfDevelopment

Discoverpersonalandprofessional

benefitsofdevelopingapositive

self-conceptandtheconsequences

ofdevelopinganegativeone

CareerManagement

Prepareforselectioninterviews

and/orauditionsanddemonstrate

enterprise,negotiation,networking

andself-marketingskillstoan

appropriatelevel

AUSVELS* VCAL

Communication:Presenting8.5

Recognitionofwaysthatpresenters

engagetheiraudiencesandthe

applicationofthisknowledgein

theirownpresentations

Communication:Listening,viewing

andresponding8.5

Useofavarietyofverbalandnon-

verbalresponsesindifferent

contexts

Interpersonaldevelopment–

Buildingsocialrelationships8.5

Knowledgeofdiversesocial

conventionssuchasappropriate

dressandmanners

Communication:Presenting9.5

Adjustmentofpresentationmodeto

suitpurposeandaudienceand

responsivenesstocuesfrom

audiences

Communication:Listening,viewing

andresponding

Recognitionoffactorssuchas

experiences,valuesandattitudes

thatinfluencedifferent

interpretationsofinformationand

ideaspresentedinoral,writtenor

visualforms

Foundation:

Literacy:Oracyforpracticalpurposes

Useandrespondtospokenlanguageinshorttransactionsinfamiliar

contexts.

Intermediate:

Literacy:Oracyforpractical

purposes

Useandrespondtospokenlanguage

ininstructionsandtransactions.

PersonalDevelopment:

Demonstrateinterpersonalskillsto

communicateideasandinformation

Senior:

Literacy:Oracyforpractical

purposes

Useandrespondtospokenlanguage

insustainedandcomplex

transactionsindifferentcontexts.

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YEAR9 YEAR10 YEAR11 YEAR12

VICTORIANCAREERSCURRICULUMFRAMEWORK

Lesson7:Aftertheinterview

Reflect&Reviewof

InterviewFeedback

Workplace

expectations

CareerManagement

Understandtheimportanceof

developingflexibleandadaptable

short-termCareerActionPlans

withinthecareerbuildingprocess

CareerManagement

Understandtheimportanceof

developingarangeofscenariosfor

futurecareerchoices

CareerExploration

Exploretheimportanceofrevisiting

andfinetuningyourpreferred

study,trainingandworkoptions

withinyourCareerActionPlan

SelfDevelopment

Re-examineyourpersonal

characteristicsanddeterminethose

thatcontributepositivelytothe

achievementofyourlife,learning

andworkgoals

AUSVELS* VCAL

Communication:Presenting9

Engagementinongoingdiscussion

aboutfactorssuchaspersonal

experiencesandattitudesthat

influenceinterpretationof

presentations

Communication:Presenting9.5

Participationindiscussionswith

otherstoevaluatesuccessful

communicationofideasand

informationtoparticularaudiences,

andtheapplicationofidentified

aspectsofsuccessfulcommunication

toenhancetheirownpresentations

Foundation:

PersonalDevelopment:Planandorganiseasimpleactivity

1.5Reflectuponthepersonalachievementsandchallengesofthe

activity.

Intermediate:

PersonalDevelopment:

Demonstrateinterpersonalskillsto

communicateideasandinformation

5.5Reflectonpersonal

communicationskillsandidentify

areasforimprovement.

Senior:

PersonalDevelopment:

Planandorganiseacomplexproject

tocompletioninanautonomousmanner

1.5Criticallyevaluateperformance

throughself-reflectionandfeedback

fromarangeofstakeholders.

*AUSVELScurriculumisavailableuntiltheendof2016,atwhichpointitwillbereplacedbytheVictorianCurriculum.

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