T arun Kumar Gupta

: 08376033787/9992309359Email Id: tarungupta10@gmail.comDate of Birth: 30th October, 1989Languages Known: English & Hindi

Address: 7372/4, Near Civil Hospital road Ambala /Haryana.

in.linkedin.com/pub/tarun-kumar/92/5b4/25b/

Senior Level Assignments: Retail & Store Operation“Judge not, and you shall not be judged, condemn not, and you shall not be condemned. Forgive and you will be forgiven.”

- A Retail Leader with profound and broad expertise in every aspect of Store Management, FMCG, Electronics; critically evaluates and minimizes operational costs in context of store profitability

Profile Snapshot Store Operations - PGDM program from IMS Noida: offering over 3.3 years of experience in Retail.Marketing & Promotions - Currently associated with Vishal Mega Mart as Manager FMCG - AmbalaRetail Chain Management System - Experience in managing all the retail operation of FMCG & Electronics, detailed marketMerchandising analysis, range & product selections, vendor management, Vendor ManagementSpace Management & Layout PlanningInventory ControlBudgeting & Cost ControlTraining & DevelopmentTeam Management

Career Contour

Since December 2013 to Till Date with Vishal Mega Mart as Manager - FMCG

Accountabilities

As a MANAGER – FMCG ( December – to till date ) Store Size: 20,000 Sq.ftDescription :

Maintain an accurate stock Plano gram & shelf tickets to ensure maximum ‘on sale’

position for merchandise

To ensure that the department consistently achieves its sales targets

To maintain replenishment process throughout the day

To maintain standards on the shop floor

To coach the team to adhere to all the store routines

To ensure that the shrink results are in line with company targets

To help the team to deliver great customer service

Is responsible for Pre-opening procedure – Opens Store in the Morning.

Monitor Briefing with Manager – Operation   & Floor Manager. Discuss Sales and set target for the day.

Sales figures of Previous. Discuss with Staff, inform day budge

Detailed floor inspection.

Plot weekly Rota schedule of all staff as per business needs.

Delegate work assignments to staff to meet tasks deadlines as planned

Submit weekly and monthly reports to designated persons as needed

Supports the team towards excellent customer service

Aware of the competitors activity   relevant to the flow of the sales

Process customer transactions which requires high security level passwords e.g. exchange, void and refunds

Coordinate with superior during sales or promotion period with the use of action plan

As a Loss Prevention Manager ( December 2013 – November 2014 ), I am responsible for controlling the Inventory of whole store and updating it on the SAP, keep the records of store inventory, shrinkage & Damage goods Value and Update.

Profitability of the Controlling Inventory

Activities:Prevention on company loses:

a) Driving shrink control measuresb) Supervision FMCG GRC/PO/Shelf life/Near expiry/Damagec) Personalize control over high shrink division/MCs-Perpetual Inventory controld) Monitoring Markdown/Discountse) Monitoring Markdown/Discountsf) Ensure action on 0002 stock-Write offs

1) Security Maintance:a) Monitoring External security checklist-SOPb) Patrolling Of External & Internal Premisesc) Maintance of Trial Roomd) 100% Implimentation of Secrutity Pin Tag

3) Manpower Handling - Coaching, Mentoring, Motivation, Personal Discipline

4) Monitoring Revenue - billing/support, Scrap Sale -NT and Trading

5) Customer Relation - Monitoring customer return and documents, Monitoring customer return and documents

6) Cash management - Inventory Transaction verification, Cash & Bank Transaction Verification, Sales Accounting Transaction verification

7) Taking care of Diesel -consumption-purchase and documentation, Monitoring Diesel consumption, Control other cost

8) Store Operations Cost- Control BTL Budget

9) Store Management & Statutory Compliance Verifications

Extra Contribution:

Supporting Fmcg Team in Maintaining Display (FIFO&LIFO) & Controlling damage & Expiry. Supporting Apparels Team for Maintaining SDP as per SOP BTL Activity Planning

Since 1st February 2012 to October 2013 with Next Retail India as Management Trainee to Trainee Store Manager to Store Manager

(Confirmed & Promoted – Store Manager)

Accountabilities*Providing my Support for (CSM, Sales, Operation, & PP) Operation Management Process for the Company.

Sop Auditor – has audited 90 stores for the company including the flagship stores.

Develop quality operations strategy in line with business and growth strategies Handling process improvements for all COCO’s stores Preparing plan, manage and setting up of New Retail Stores (NSO) Planning and execution of New Stores and renovation of existing stores. Responsible for production & installation of display fixtures for existing & new stores. To ensure correct product range in stores in close co-ordination with store manager’s and merchandising team. Responsible for P & L of the stores ; Ensuring the profitability of each individual store Monitor the performance of the store team to ensure efficiency in operations Prepare marketing plans in coordination of marketing team for New stores . Prepare market mapping/competition mapping reports. Monitor inventory management Supported ATL & BTL Activations.

(Trainee Store Manager) at Next Retail India ltd January 2013 to May 2013

Driving operational, visual and customer service standards in store. Monitoring & Reviewing store performance on a regular daily, weekly, and monthly basis.

Implementing store compliance and health and safety procedures. Maximizing sales through effective merchandising and marketing. Monitoring product availability levels throughout the day and replenish stocks to ensure 100% availability. Managing the store profit & loss account within budget. Getting feedbacks & capturing data from customers.

Store Manager at Next Retail India ltd June 2013 to October 2013

Managing budget, Planning and Sales Promoting and marketing the business Overseeing pricing and stock control Maximizing profitability and meeting sales targets Merchandising & Finance Work Dealing with customer service issues such as queries and complaints (the customer isn't always right, but most of the

time they are) Interviewing and recruiting new staff Organizing rotes and holidays Overseeing stock control and receiving orders (get that wrong and you've got an empty shop)

Highlights Promoted 2 Times for my Capabilities.

Academic Credentials

2010-2012 PGDM/ MBA (Finance & Marketing) from. IMS Noida with Grade A+2007-2010 Graduation from S.A jain College (B.Com) KUK University with Grade B

Empirical Study

Peerless General Finance and Investment Company. Duration: 1 June 2011 and 31 July 2011

Comparative study of Financial Product. Short Internship in Future Group “BIG BAZAR” Live Project : Major Reason of Sale Loss at Next Retail “Lajpat Nagar Store”

Computer Literacy:

Proficient with Computer Knowledge

SAP & TALLY 7.20 & MS office and Internet usage

DECLARATION:

I hereby declare that all the above details furnished in the resume are true to the best of my knowledge.

Place: Signature