taproot® v5.3 software quick start guide · investigations and audits main access to basic...

TapRooT® v5.3 Software Quick Start Guide

TapRooT® Technical Support:

Monday – Friday: 8:00am – 5:30pm EST

Phone: (865) 539-2139

Email: [email protected]

Web: www.taproot.com

Software – Process Relation

� Design Based around the “Investigation” and “Documents”

� Investigations and Audits

� Main Access to Basic Investigation Information through User Landing Screen and 7-Step Flow

� List of all Incidents Associated with user

� Provides Access for Editing, Viewing Investigation or Associated Documents

� Documents

� Each technique in the TapRooT® process is a document and can be independent or associated with an investigation or audit.

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� User can access all investigations or audits directly from the landing screen by highlighting the appropriate Investigation/Audit, and selecting the Open folder button on the Left.

Accessing Existing Audit/Investigation Data

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Creating a New Investigation

� Select the My Investigation/Audits/Create New

/Investigation menu item

� This will take you to the Investigation Editor where basic

information can be entered.

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On this editor, there are several items that are considered mandatory and must have data

entered before the investigation can be saved. These are marked with an “*”:

File/Title

Investigation Date

Description (Short description of the occurrence)

Location and Classification

NOTE: Setup of these Location and Classification lists are done through the Admin/System Lists menu item.

Investigation Editor

This is the central collection point for

general investigative information and

access to all investigation level reports.


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Investigation Editor

After Entering Investigation Information and Saving, the Investigation/Audit data will be

available through the 7-Step Process Flow through the 7-Step Button.

Once on the 7-Step Process Menu the User Can Create New Documents, Open Existing Documents,

View / Print Reports, and track Completed Steps.


SnapCharT®

Organizing your data

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Creating New SnapCharT®s

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� Simply click on any of the SnapCharT® Links in the 7-

step flow

� This will direct you to a new window where the

SnapCharT® can be created


Selecting Shapes

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� To begin, select a shape from the Create Chart section and

double-click anywhere on the chart

� The object can then be moved and resized. Shape

Attributes and additional options can also be chosen


Connecting Shapes

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� To Connect shapes, click and drag from shape to

shape as shown below.

Remember: Inside of one shape, to inside of the second shape. Also always

connect shapes Left to Right, and Top to Bottom. This allows for built in

alignment rules to be utilized.


Saving and Associating SnapCharT®s

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� Select SAVE at the bottom of the screen to save the chart

� This will then prompt for a name, version and description

� The Version is very important

� If Causal Factors are identified on the SnapCharT®

and the user is ready to analyze for root causes

through the Root Cause Tree®, Select the Autumn

Version. This will prompt the application to create Root Cause

Tree®s for use in Step 4.


Accessing Existing SnapCharT® Data

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� Any document that has been created as part of the investigation can be opened by selecting the appropriate document at the bottom of the 7-Step page


Root Cause Tree®

Finding out “Why”


Root Cause Tree®

� Root Cause Tree®s are created for an investigation in two ways

� If the user has added causal factors on the SnapCharT®, during the saving function of the chart and the Autumn Version is Selected on the Save Dialog, the Root Cause Tree® is automatically created

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Root Cause Tree® Functionality

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For all nodes except 15 questions

One Click Selects

Second Click Crosses Off

Third Click Removes Selection

For 15 Questions: Click on Question to Cross-Off Click on the Categories to Select


Root Cause Tree® Functionality

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Root Cause Dictionary Contains the

Definition for that Level of the Root

Cause Tree (Opens the electronic version

of the Dictionary)

Analysis Comment is a Text Field that Can be

Used to Document Thoughts or Comments

during Analysis

Report Description is a description of what the

root cause means, which can substitute on

some reports if present.


Accessing Existing Root Cause Tree® Data

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Corrective Actions

Building the “Fix”


Creating New Corrective Actions

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� Simply click on any of the Corrective Action Helper®

Links in the 7-step flow

� You will be taken to the Corrective Action Editor


Creating New Corrective Actions

� The development of corrective actions is done through the

Corrective Action Editor

� This tab gives access to all three portions of the corrective action

including implementation, verification and validation

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CA’s can be linked

directly to root causes

Click on the light bulb

to access Corrective Action

Helper®

“!” Warns that the Root Cause

has not been linked to a CA


Corrective Actions

� Implementation

� Includes association of the corrective action to one or more root causes

� Defining a number and priority for the corrective action

� Adding in the Details of the fix

� Assigning a responsible person, department and due date

� Verification

� Includes a plan for short-term measurement of implementation


� Validation

� Includes a plan for long-term measurement of effectiveness


20©Copyright 2014 System Improvements, Inc. Knoxville TN. All Rights Reserved Worldwide. Duplication Prohibited.

Corrective Action Editor

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User can associate a CA with one or

more root causes found. Simply

check the box to associate.

Implementation section – defines

what should be done, who is

responsible and by when

Verification section – short-term

measure of implementation

Validation section – long-term measure

of effectiveness

SAVE saves the existing action

SAVE AND CREATE NEW saves

the existing action and loads a new

Corrective Action Editor Screen


Accessing Existing Corrective Actions Data

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Accessing Investigation/Audit Reports

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� Load the standard list of investigation/audit level reports by selecting the Investigation Reports link on Step 7.


Accessing Investigation or Audit Reports

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� From the Report List, select the report you wish to generate (click on the report title)

� Next Select the VIEW REPORT button and the report will generate

� Each report can be exported by selecting the Export Button in the Report Window (PDF, Word, Excel)
